Instruction/ maintenance manual of the product TD100 Lenovo
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ThinkS e rv e r T D1 00 an d T D1 00x T yp es 63 98, 63 99 , 6 4 1 9 , 6 42 9 , 42 03 , 42 04, 42 05 , an d 42 06 Hard w a r e M a i ntena n c e M a n ua l.
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ThinkS e rv e r T D1 00 an d T D1 00x T yp es 63 98, 63 99 , 6 4 1 9 , 6 42 9 , 42 03 , 42 04, 42 05 , an d 42 06 Hard w a r e M a i ntena n c e M a n ua l.
Note: Before using this information and the product it supports, read the general information in “Notices,” on page 221, and the Warranty and Support Information document on the ThinkServer Documentation DVD . Third Edition (June 2009) © Copyright Lenovo 2008.
Contents Safety ............................ v i i Guidelines for trained service technicians ............... viii Inspecting for unsafe conditions ................. viii Guidelines for servicing electrical equipment ............. i x Safety statements .
Installing a hot-swap power supply ................ 9 6 Removing a memory module ................... 9 7 Installing a memory module ................... 9 8 Removing a hot-swap fan ................... 1 0 4 Installing a hot-swap fan ...................
Performing the checkout procedure ................ 1 7 1 Checkpoint codes (trained service technicians only) ........... 1 7 1 T roubleshooting tables ..................... 1 7 2 CD or DVD drive problems ................... 1 7 2 Diskette drive problems .
T aiwanese Class A warning statement ............... 2 2 8 Chinese Class A warning statement ................ 2 2 8 Korean Class A warning statement ..
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohoto pr oduktu si prect ete prír ucku bezpecnostních inst rukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in an IBM ® product that you are working on.
Guidelines for servicing electrical equipment Observe the following guidelines when servicing electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded power extension cords, power surges, and missing safety grounds.
Safety statements Important: Each caution and danger statement in this documentation begins with a number . This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. T o avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Statement 2: CAUTION: When replacing the lithium battery , use only the battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Statement 1 1: CAUTION: The following label indicates sharp edges, corners, or joints nearby . Statement 17: CAUTION: The following label indicates moving parts nearby .
xvi ThinkServer TD100 and TD100x: Hardware Maintenance Manual.
Chapter 1. Introduction This Hardware Maintenance Manual contains information to help you solve problems that might occur in the Lenovo ThinkServer TD100 and TD100x Machine T ypes 6398, 6399, 6419, 6429, 4203, 4204, 4205, and 4206 server .
These updates are available from the Lenovo Web site. Complete the following steps to check for updated documentation and technical updates. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document.
ThinkServer TD100 features and specifications (Machine T ypes 6398, 6399, 6419, 6429, 4203, 4204, 4205, and 4206) The following information is a summary of the features and specifications for Machine T ypes 6398, 6399, 6419, 6429, 4203, 4204, 4205, and 4206.
Server controls, LEDs, and connectors This section describes the controls, light-emitting diodes (LEDs), and connectors on the front and rear of the server . Front view The following illustration shows the controls, LEDs, and connectors on the front of the hot-swap server models.
The following illustration shows the controls, LEDs, and connectors on the front of the simple-swap server models. 1 System power LED 5 USB connectors 2 Power-control button 6 .
An LED on the system board might also be lit to help isolate the error . See Chapter 5, “Diagnostics,” on page 147 for additional information. USB connectors Connect USB devices to these connectors. CD or DVD-eject button Press this button to release a CD from the CD drive or a DVD from the DVD drive.
Rear view The following illustration shows the LEDs and connectors on the rear of the hot-swap power supply models with optional redundant power . 1 Power cord connectors (some models) 8 V.
1 Power cord connectors (some models) 7 USB 3 and 4 connectors 2 Mouse connector 8 (RJ45) Ethernet 10/100/1000 connector 3 Keyboard connector 9 (RJ45) Ethernet 10/1.
Video connector Connect a monitor to this connector . USB connectors Connect USB devices to these connectors. Ethernet connector Use this connector to connect the server to a network. Serial 2 connector Connect a 9-pin serial device to this connector .
Internal connectors, LEDs, and switches The following illustrations show the connectors, light-emitting diodes (LEDs), and switches on the system board. The illustrations might dif fer slightly from your hardware. System-board internal connectors The following illustration shows the internal connectors on the system board.
System-board external connectors The following illustration shows the external input/output (I/O) connectors on the system board. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 Mouse 6 USB (2) .
System-board option connectors The following illustration shows the system-board connectors for user-installable options. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 DIMM (6) 7 PCI 32 bit/33 MH.
System-board LEDs The following illustration shows the LEDs on the system board. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 Microprocessor error LED (2) 5 ServeRAID error LED 2 VRM error.
System-board switches The following illustration shows the switches on the system board. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 SW3 2 SW4 (Boot block/Clear CMOS) The following table describes the function of each switch on the system board.
Chapter 2. Configuration information and instructions This chapter provides information about updating the firmware and using the configuration utilities. Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site.
Using the Configuration/Setup Utility program The Configuration/Setup Utility program is part of the BIOS code. Y ou can use it to: v Change interrupt request (IRQ) settings v Change the startup drive.
v The integrated SA T A controller (simple-swap SA T A models) with integrated SA T A RAID (also known as HostRAID) supports RAID level-0 and level-1 when two drives are installed. When the maximum four drives are installed, RAID level-10 is also supported.
Select this choice to create, manage, or delete arrays, add or delete a hot-spare drive, or initialize drives. v SerialSelect Utility Select this choice to configure the controller interface definitions or to configure the physical transfer and SAS or SA T A address of the selected drive.
Enabling the Serial A T A (SA T A) controller: T o enable the SA T A RAID controller , complete the following steps: 1. Turn on the server . 2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you have set an administrator password, you are prompted to type the password.
4. From the list of ready drives, select the two drives that you want to group into the array . 5. When you are prompted to select the RAID level, select RAID 0 or RAID-1 . 6. (Optional) T ype an identifier for the array . 7. When you are prompted for the array build method, select Quick Init .
Configuring the controller By running ServeRAID Manager in Startable CD mode, you can configure the controller before you install the operating system. The information in this section assumes that you are running ServeRAID Manager in Startable CD mode.
10. Exit from ServeRAID Manager , and remove the CD from the CD or DVD drive. 1 1. Restart the server . Viewing the configuration Y ou can use ServeRAID Manager to view information about RAID controllers and the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical drives).
Using the Boot Menu program The Boot Menu program is a built-in, menu-driven configuration program that you can use to temporarily redefine the first startup device without changing settings in the Configuration/Setup Utility program. T o use the Boot Menu program, complete the following steps: 1.
24 ThinkServer TD100 and TD100x: Hardware Maintenance Manual.
Chapter 3. Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206 The following replaceable components are available for the ThinkServer TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206 servers. T o check for an updated parts listing on the Web, complete the following steps: 1.
Replaceable server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility . If Lenovo installs a self-service CRU at your request, you will be charged for the installation.
T able 3. Parts listing, T ypes 6398 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 4 Hard disk drive, 160GB 7200 RPM 3.5-inch Hot-Swap SA T A II (models 1 1G) 45J9640 4 Hard disk drive, 250GB 7200 RPM 3.
T able 3. Parts listing, T ypes 6398 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 20 Microprocessor , Intel Xeon 5130 Dual-Core 2.0 GHz/1333 MHz (2x 2 MB L2 cache) (models) 41Y4277 20 Microprocessor , Intel Xeon 5140 Dual-Core 2.
T able 3. Parts listing, T ypes 6398 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 25 Filler panel, power s.
T able 3. Parts listing, T ypes 6398 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Cable, Mini SAS Signal (.
T able 3. Parts listing, T ypes 6398 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number HDD Outer Cage (all mode.
T able 4. Parts listing, T ypes 6399 (depending on your model) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 Hard disk drive, 160GB 7200 RPM 3.5-inch Simple-Swap SA T A II (models 13G 13M 13A 13Q 13T 13H 13K 13R 13E 13J 1 1G) 45J9632 1 Hard disk drive, 250GB 7200 RPM 3.
T able 4. Parts listing, T ypes 6399 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 4 Hard disk drive, 1TB 7200 SA T A 3.5-inch Hot-Swap (models) 45J9648 4 Hard disk drive, 500GB 7200 RPM 3.
T able 4. Parts listing, T ypes 6399 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 20 Microprocessor , Intel Xeon 5160 Dual-Core 3.0 GHz/1333 MHz (2x 2 MB L2 cache) (models) 41Y4280 20 Microprocessor , Intel Xeon 5050 Dual-Core 3.
T able 4. Parts listing, T ypes 6399 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 26 Power supply , 670 W .
T able 4. Parts listing, T ypes 6399 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Cable, Mini SAS Signal (.
T able 4. Parts listing, T ypes 6399 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Qlogic ISCSI dual port P.
T able 5. Parts listing, T ypes 6419 (depending on your model) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 Hard disk drive, 160GB 7200 RPM 3.
T able 5. Parts listing, T ypes 6419 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 4 Hard disk drive, 1TB 7200 SA T A 3.5-inch Hot-Swap (models) 45J9648 4 Hard disk drive, 500GB 7200 RPM 3.
T able 5. Parts listing, T ypes 6419 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 20 Microprocessor , Intel Xeon 5150 Dual-Core 2.66 GHz/1333 MHz (2x 2 MB L2 cache) (models) 41Y4279 20 Microprocessor , Intel Xeon 5160 Dual-Core 3.
T able 5. Parts listing, T ypes 6419 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 24 Power supply cage (al.
T able 5. Parts listing, T ypes 6419 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Cable, DVD signal, IDE (.
T able 5. Parts listing, T ypes 6419 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number PCIe 8s SAS controller MARAUDER CARD (all models) 39R8785 3.
T able 6. Parts listing, T ypes 6429 (depending on your model) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 Hard disk drive, 160GB 7200 RPM 3.5-inch Simple-Swap SA T A II (models) 45J9632 1 Hard disk drive, 250GB 7200 RPM 3.
T able 6. Parts listing, T ypes 6429 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 4 Hard disk drive, 1TB 7200 SA T A 3.5-inch Hot-Swap (models) 45J9648 4 Hard disk drive, 500GB 7200 RPM 3.
T able 6. Parts listing, T ypes 6429 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 20 Microprocessor , Intel Xeon 5130 Dual-Core 2.0 GHz/1333 MHz (2x 2 MB L2 cache) (models 1 1G) 41Y4277 20 Microprocessor , Intel Xeon 5140 Dual-Core 2.
T able 6. Parts listing, T ypes 6429 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 22 Memory , 1GB PC2-5300.
T able 6. Parts listing, T ypes 6429 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 30 Half-High Combo drive.
T able 6. Parts listing, T ypes 6429 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Keylock, with alike keys.
T able 6. Parts listing, T ypes 6429 (depending on your model) (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Keyboard, Preferred Pro .
7 2 4 9 8 10 11 1 25 24 22 23 6 5 12 14 15 18 19 13 20 16 17 21 3 26 T able 7. Parts listing, T ypes 4203 Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part .
T able 7. Parts listing, T ypes 4203 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 6 Hard disk drive, 750GB 7200 RPM 3.5-inch Hot-Swap SA T A II (models) 45J9646 6 Hard disk drive, 1TB 7200 SA T A 3.
T able 7. Parts listing, T ypes 4203 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 20 Microprocessor , Intel Xeon 5050 Dual-Core 3.0 GHz/667 MHz (2x 2 MB L2 cache) with EM64T (models) 41Y8905 20 Microprocessor , Intel Xeon E5310 Quad-Core 1.
T able 7. Parts listing, T ypes 4203 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Adapter , NetXtreme 1000 TxG Dual Port Ethernet adapter (all models) 39Y6095 Adapter , NetXtreme 1000 Express G Ethernet adapter (all models) 39Y6100 Chassis (all models) 41Y9084 Battery , 3.
T able 7. Parts listing, T ypes 4203 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number RSA Slimline Bracket (all models) 41Y9086 PCIe 8s SAS controller MARAUDER CARD (all models) 39R8785 iSCSI TX server adapter (all models) 30R5209 iSCSI SX server adapter (all models) 30R5509 3.
T able 8. Parts listing, T ypes 4206 Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 Power supply 670W (models) 24R2694 1 Power supply 835W (mode.
T able 8. Parts listing, T ypes 4206 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 7 Entry & Mid Lenovo Bezel (all models) 46U230.
T able 8. Parts listing, T ypes 4206 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 20 Microprocessor , Intel Xeon E5410 Quad-Core 2.
T able 8. Parts listing, T ypes 4206 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number power supply interposer (all models) 39Y8356 Cable.
T able 8. Parts listing, T ypes 4206 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number Qlogic ISCSI dual port PCI-E adapter (all models) 42C1772 Hard drive backplane (all models) 43X0334 Hard drive backplane (all models) 46C6425 VRM 1 1 (all models) 24R2694 10A C13 to CEE 7/7 2.
Power cords For your safety , Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. T o avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
T able 9. Power cords, T ype 4203 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda (models 1 1G 1 1A) 39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.
T able 10. Power cords, T ype 4206 Lenovo Power cord part number Used in these countries and regions 39M5247 T aiwan (models 12V) 39M5206 China (models) 39M5102 Australia, Fiji, Kiribati, Nauru, New Z.
T able 10. Power cords, T ype 4206 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 1 10 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bo.
T able 1 1. Power cords, T ype 6398 Lenovo Power cord part number Used in these countries and regions 39M5247 T aiwan (models) 39M5206 China (models) 39M5102 Australia, Fiji, Kiribati, Nauru, New Zeal.
T able 1 1. Power cords, T ype 6398 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 1 10 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, B.
T able 12. Power cords, T ype 6399 Lenovo Power cord part number Used in these countries and regions 39M5247 T aiwan (models) 39M5206 China (models) 39M5102 Australia, Fiji, Kiribati, Nauru, New Zeala.
T able 12. Power cords, T ype 6399 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 1 10 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bo.
T able 13. Power cords, T ype 6419 Lenovo Power cord part number Used in these countries and regions 39M5247 T aiwan (models 1 1V 13V) 39M5206 China (models) 39M5102 Australia, Fiji, Kiribati, Nauru, .
T able 13. Power cords, T ype 6419 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 1 10 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bo.
T able 14. Power cords, T ype 6429 Lenovo Power cord part number Used in these countries and regions 39M5247 T aiwan (models 12V 13V) 39M5206 China (models) 39M5102 Australia, Fiji, Kiribati, Nauru, N.
T able 14. Power cords, T ype 6429 (continued) Lenovo Power cord part number Used in these countries and regions 39M5095 220 - 240 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bol.
Chapter 4. Removing and replacing server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility . If Lenovo installs a self-service CRU at your request, you will be charged for the installation.
v When you are finished working on the server , reinstall all safety shields, guards, labels, and ground wires. v For a list of options for the server , see http://www .
Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. T o avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.
Removing and replacing Self-service CRUs Replacement of Self-service CRUs is your responsibility . If Lenovo installs a self-service CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Replacing the bezel T o replace the bezel, complete the following steps: 1. Insert the tabs on the bezel into the slots on the server chassis. 2. Rotate the bezel toward the server until it snaps in place.
Removing the side cover Attention: Operating the server for more than 30 minutes with the side cover removed might damage server components. For proper cooling and airflow , replace the side cover before turning on the server . T o remove the side cover , complete the following steps.
Installing the side cover Attention: For proper cooling and airflow , replace the side cover before turning on the server . Operating the server for extended periods of time (more than 30 minutes) with the side cover removed might damage server components.
T urning the stabilizing feet T o rotate the front feet, complete the following steps. Feet 1. Carefully position the server on a flat surface. The feet should hang over the edge of the flat surface to ease removal. 2. Press in on the clips to hold the feet in place; then, pry the feet away from the server .
Removing an adapter T o remove an adapter , complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing an adapter For information about the types of adapters that the server supports and other information that you might consider when installing an adapter , see the User Guide . See “System-board option connectors” on page 12 for the locations of the expansion slots on the system board.
1 Rear adapter-retention bracket 2 Adapter 3 Front adapter-retention bracket 7. Rotate the rear and front adapter-retention brackets to the closed position. 8. Connect required cables to the adapter . Route cables so that they do not block the flow of air from the fans.
Removing and installing internal drives See the User Guide for information about the types of drives that the server supports. The following figures show the locations of the drive bays in the server . The following is an illustration of the hot-swap server models.
1 Bay 1 5 Bay 5 2 Bay 2 6 Bay 6 3 Bay 3 7 Bay 7 4 Bay 4 Chapter 4. Removing and replacing server components 85.
Removing a CD or DVD drive T o remove a CD or DVD drive, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing a CD or DVD drive T o install a CD or DVD drive, complete the following steps: 1. If you are replacing a removed drive with a new drive, make sure that: v Y ou have all the cables and other equipment that is specified in the documentation that comes with the new drive.
a. Remove the hot-swap power-supply . Press down on the orange release lever and pull the power supply out of the bay , using the handle. b. Lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in place on the chassis.
10. If you have a hot-swap model, reinstall the hot-swap power supplies (see “Installing a hot-swap power supply” on page 96). 1 1. Install the side cover (see “Installing the side cover” on page 79). 12. Lock the side cover . 13. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
Installing a hot-swap hard disk drive Before installing a hot-swap hard disk drive, read the following information: v The hot-swap drives must be either all SAS hard disk drives or all SA T A hard disk drives; do not mix SAS and SA T A drives. v Inspect the drive tray for signs of damage.
9. Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly . (Y ou might have to restart the server for the drive to be recognized.) If the amber hard disk drive status LED for a drive is lit continuously , it indicates that the drive is faulty and must be replaced.
Removing a simple-swap hard disk drive Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before removing or installing a simple-swap hard disk drive. T o remove a simple-swap hard disk drive, complete the following steps.
Installing a simple-swap hard disk drive Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before removing or installing a simple-swap hard disk drive. T o install a simple-swap hard disk drive, complete the following steps.
Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Removing a non-hot-swap power supply cage assembly (TD100 - some models)” on page 132 for information about the removal of a non-hot-swap power supply .
Statement 17: CAUTION: The following label indicates moving parts nearby . T o remove a hot-swap power supply , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Disconnect the power cord from the power supply that is to be removed.
Installing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Installing a non-hot-swap power supply cage assembly (TD100 - some models)” on page 135 for information about the installation of a non-hot-swap power supply .
Removing a memory module T o remove a dual inline memory module (DIMM), complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and other information that you must consider when installing DIMMs: v The server supports industry-standard, 1.
v The server supports memory mirroring (mirroring mode) and online-spare memory . – Memory mirroring replicates and stores data on DIMMs within two branches simultaneously . Y ou must enable memory mirroring through the Configuration/Setup Utility program.
changes. For more information on the Configuration/Setup Utility program, see the User Guide . When you use online-spare memory , you must consider the following information: - Y ou cannot enable online-spare memory while the server is operating in mirroring mode.
Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to stop, which could result in the loss of data. T o avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
9. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector 1 and 2 . Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously .
1 1. If you have a hot-swap model, reinstall the hot-swap power-supplies. If you have other options to install or remove, do so now; otherwise, go to “Installing the side cover” on page 79.
Removing a hot-swap fan Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o remove a hot-swap fan, complete the following steps.
Installing a hot-swap fan Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o install a hot-swap fan, complete the following steps.
Removing the rear system fan cage assembly with baffle Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o remove the rear system fan cage assembly with baffle, complete the following steps: 1.
3. Connect the rear fan 1 cage assembly cable to the system board (see “System-board internal connectors” on page 10 for the location of the rear fan assembly connector). 4. Install the side cover (see “Installing the side cover” on page 79).
Removing the front system fan cage assembly Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o remove the front system fan cage assembly , complete the following steps.
Installing the front system fan cage assembly Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o install the front system fan cage assembly , complete the following steps.
Removing the front USB connector assembly T o remove the front USB connector assembly , complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing the front USB connector assembly T o install the front USB connector assembly , complete the following steps. 1. Carefully feed the front USB cable through the opening in the front of the chassis.
6. If necessary , remove the Remote Supervisor Adapter II SlimLine retention tab and store it for future use. Installing the rear adapter retention bracket T o install the rear adapter retention bracket, complete the following steps: 1.
Removing the front adapter-retention bracket T o remove the front adapter-retention bracket, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Removing and replacing T ier 2 CRUs Y ou may install a T ier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server . The illustrations in this document might differ slightly from your hardware.
Statement 2: CAUTION: When replacing the lithium battery , use only Lenovo Part Number 33F8354 or an equivalent type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer .
3. Carefully open the retaining clip on each end of the ServeRAID 8k-l adapter connector and remove the adapter from the server . 4. If you are instructed to return the adapter , follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
the system board. The ServeRAID-8k adapter 1 is not cabled to the system board, and no rerouting of the SAS or SA T A cable is required. T o remove the ServeRAID-8k adapter , complete the following. 1. Read the safety information that begins on page vii and “Handling static-sensitive devices” on page 75.
5. Press the ServeRAID-8k adapter firmly into the connector . 6. Mount the battery pack to the chassis, using the two mounting screws. 1 Battery cable 4 Battery mounting clips 2 Battery 5 Battery cable connector 3 Battery mounting tabs 6 RAID controller 7.
Note: Remove the dust shield 1 (if one is present) from the Hot-swap SAS/SA T A 1 signal connector 2 on the system board before installing the signal cable.
The following illustration shows how the cables must be connected when you install the ServeRAID-8k Controller into the simple-swap SA T A model. 1 SAS/SA T A backplane 1 2 RAID level-5 enabler plug 3 SAS/SA T A backplane 2 4 Hot-swap SAS/SA T A 1 DIMM air duct T o remove the DIMM air duct, complete the following steps.
1 Plastic push pin 3 DIMM air duct 2 Positioning pins 3 Screws 6. Push the air duct up toward the rear of the power supply cage. Once the locator pins are free of the power supply cage you can remove the air duct from the server .
Removing the control-panel assembly T o remove the control-panel assembly , complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
10. Press up on the release latch 1 of the control-panel assembly 2 and pull the assembly toward the rear of the server . After you pull the assembly out approximately half-way , start turning it downward and pull it out of the chassis. 1 1.
Installing the control-panel assembly T o install the control-panel assembly , complete the following steps. 1. Position the front end of the control-panel assembly in the channel above drive bay 1. 2. Slide the control-panel assembly toward the front of the chassis until it clicks into place.
Removing and replacing FRUs Field replaceable units (FRUs) must be installed only by trained service technicians. Removing the hot-swap power-supply cage assembly T o remove the hot-swap power-supply cage assembly , complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73.
6. While supporting the power-supply cage 2 , remove the three screws 1 from the pivot bracket that secure the power-supply cage to the chassis; then, lift the cage off the chassis.
Installing the hot-swap power-supply cage assembly T o install the hot-swap power-supply cage assembly , complete the following steps. 1. Align the screw holes on the power-supply cage 1 pivot bracket with the corresponding screw holes on the rear of the chassis.
3. Return the power-supply cage handle to the locked position. 4. Reinstall the hot-swap power supplies (see “Installing a hot-swap power supply” on page 96). 5. Install the side cover (see “Installing the side cover” on page 79). 6. Lock the side cover .
v Non-hot-swap models, lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in place on the chassis. 5. Remove the front fan-cage assembly (see “Removing the front system fan cage assembly” on page 108.
Installing the simple-swap backplate (TD100 - some models) This procedure applies only to server models that have a simple-swap backplate installed on the back of the hard disk drive cage. T o install the simple-swap backplate, complete the following steps.
Removing the SAS/SA T A backplane T o remove the SAS/SA T A backplane, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing the SAS/SA T A backplane T o install the SAS/SA T A backplane, complete the following steps. 1. Insert the bottom tabs of the SAS/SA T A backplane with the slots on the lower lip of the drive cage.
Statement 1 1: CAUTION: The following label indicates sharp edges, corners, or joints nearby . Statement 17: CAUTION: The following label indicates moving parts nearby . T o remove a non-hot-swap power supply cage assembly , complete the following steps.
6. While you support the power-supply , remove the three screws from the pivot bracket that secure the power supply to the chassis; then, lift the power supply off the chassis. Save the screws to use when you install the replacement power supply . P ower supply assembly P ower supply retaining screws 7.
Installing a non-hot-swap power supply cage assembly (TD100 - some models) T o install a non-hot-swap power supply , complete the following steps. 1. Align the screw holes in power supply cage pivot bracket with the corresponding screw holes on the rear of the chassis.
5. Lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in place on the chassis.
Removing the microprocessor and heat sink T o remove the microprocessor and heat sink, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Important: Be careful when you handle the microprocessor and heat sink . If the microprocessor and heat sink will be reused, do not contaminate the thermal material between them. b. Tip the top of the heat sink toward the front of the server while you slide it away from the lower flange of the retention module; then, remove it from the server .
Installing a microprocessor and heat sink Important: Some models support dual-core processors and quad-core processors. Do not mix dual-core and quad-core processors in the same server . Install all dual-core processors or all quad-core processors in the server .
4. Carefully place the microprocessor into the microprocessor socket. Note: T o maintain the correct orientation between the microprocessor and the microprocessor socket during installation, observe the following information: v The microprocessor has two notches that are keyed to two tabs on the sides of the socket.
b. Turn the VRM so that the keys align with the slot. c. Insert the VRM into the connector by aligning the edges of the VRM with the slots at the end of the VRM connector . Firmly press the VRM straight down into the connector by applying pressure on both ends of the VRM simultaneously .
Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied, approximately half (0.22 mL) of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in “Installing a microprocessor and heat sink” on page 139.
Removing the system board T o remove the system board, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
1 1. Slide the system board toward the front of the server to disengage the tabs from the chassis; then, grasp the handles and Iron each side and carefully lift the system board out of the server . 1 Handle 2 Release lever 3 Handle 12.
Installing the system board T o install the system board, complete the following steps. 1. Grasp the system board by the handles and insert the system board into the chassis at a slanted angle and slide it toward the rear of the server until it fully locks into place on the chassis.
Easy LED Diagnostics panel (TD100x only) T o remove the Easy LED Diagnostics panel, complete the following steps. Light path diagnostics panel Release T ab 1. Read the safety information that begins on page vii and “Safety statements” on page x. 2.
Chapter 5. Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server . If you cannot locate and correct the problem using the information in this chapter , see “Getting help and technical assistance” on page 217 for more information.
POST beep codes A beep code is a combination of short or long beeps or series of short beeps that are separated by pauses. For example, a “1-2-3” beep code is one short beep, a pause, two short beeps, and pause, and three short beeps. A beep code indicates that POST has detected a problem.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
No-beep symptoms The following table describes situations in which no beep code sounds when POST is completed. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Error logs The POST error log contains the three most recent error codes and messages that were generated during POST . The BMC log and the system-event log contain messages that were generated during POST and all system status messages from the service processor .
contents of the BMC log also from the diagnostic programs. For complete information about using the Configuration/Setup Utility program, see the User Guide . V iewing error logs from the Configuration/Setup Utility program For complete information about using the Configuration/Setup Utility program, see the User ’s Guide .
POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server . About the checkout procedure Before performing the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page vii.
Performing the checkout procedure T o perform the checkout procedure, complete the following steps: 1. Is the server part of a cluster? v No: Go to step 2. v Y es: Shut down all failing servers that are related to the cluster . Go to step 2. 2. Complete the following steps: a.
T roubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find the problem in these tables, see “Running the diagnostic programs” on page 189 for information about testing the server .
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419.
Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399,.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419,.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 639.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 63.
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, .
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
ServerGuide problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, .
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Error LEDs The following is an illustration of the system board LEDs.The system board has error LEDs that will help to locate the source of the error . Run the diagnostic programs to find out the cause of the error (see “Running the diagnostic programs” on page 189).
2. Check the front and rear of the server to determine whether any component LEDs are lit. 3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that will be lit to indicate the location of a problem.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Diagnostic programs, messages, and error codes The diagnostic programs are the primary method of testing the major components of the server . As you run the diagnostic programs, text messages and error codes are displayed on the screen and are saved in the test log.
The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server . If no mouse or a USB mouse is attached to the server , you cannot use the Next Cat and Prev Cat buttons to select categories. All other mouse-selectable functions are available through function keys.
Diagnostic error codes The following table describes the error codes that the diagnostic programs might generate and suggested actions to correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Recovering from a BIOS update failure If power to the server is interrupted while BIOS code is being updated, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1. Read the safety information that begins on page vii and “Handling static-sensitive devices” on page 75.
14. Replace any adapters that you removed (see “Installing an adapter” on page 82); then, install the side cover (see “Installing the side cover” on page 79). 15. Lock the side cover if it was unlocked during removal. 16. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
System-error log messages A system-error log is generated only if a Remote Supervisor Adapter II SlimLine is installed. The system-error log can contain messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, TD100 T ypes 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Solving SCSI problems Note: This information also applies to Serial Attached SCSI (SAS) problems. For any SCSI error message, one or more of the following devices might be causing the problem: v A fai.
Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file.
Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative, use the information in this section. If you suspect that a software problem is causing failures (continuous or intermittent), see “Software problems” on page 184.
Calling Lenovo for service See “Getting help and technical assistance” on page 217 for information about calling Lenovo for service. When you call for service, have as much of the following inform.
Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you.
Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center . These services are available during the warranty period: v Problem d.
Service methods and procedures vary by country , and some services might not be available in all countries. International W arranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country .
220 ThinkServer TD100 and TD100x: Hardware Maintenance Manual.
Appendix. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area.
estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data for their specific environment. T rademarks The following terms are trademarks of Le.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo. Maximum memory might require replacement of the standard memory with an optional memory module.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des.
Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés.
Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003. A vis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische V erträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische V erträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische V erträglichkeit von Geräten”).
T aiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement 228 ThinkServer TD100 and TD100x: Hardware Maintenance Manual.
Index A ac good LED 188 acoustical noise emissions 3 Adaptec RAID Configuration Utility 19 adapter hot-plug devices 1 16 installing 82 hot-plug 1 16 removing 81 ServeRAID 1 16 specifications 3 Array C.
display problems 178 drive bays, internal 84 drives bay 1, 2, or 3 installing 87 removing 86 bay 4, 5, 6, or 7 hot-swap, installing 90 hot-swap, removing 89 simple-swap, installing 93 simple-swap, rem.
hot-plug adapter . See adapter hot-swap and hot-plug devices adapters 1 16 hot-swap drive specifications 3 hot-swap drives SAS backplane LEDs 6 hot-swap drives, SAS or SA T A installing 90 removing 89.
O online publications 2 option connectors 12 optional device problems 181 options memory modules 98 order of installation memory modules 100, 101 P parallel connector 8 parts listing 25, 26 pointing-d.
S SAS backplane installing 132 LEDs hot-swap drive activity 6 hot-swap drive status 6 SAS or SA T A hot-swap drives installing 90 removing 89 SAS/SA T A backplane removing 131 SAS/SA T A Configuration.
video problems 178 viewing the configuration SAS/SA T A controller 18 Serial A T A controller 20 VRM installing 141 W web site publication ordering 217 support 217 Web site Lenovo support 2, 25 weight.
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Part Number: 46U0860 Printed in USA (1P) P/N: 46U0860.
An important point after buying a device Lenovo TD100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo TD100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo TD100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo TD100 you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo TD100 will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo TD100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo TD100.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo TD100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo TD100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
