Instruction/ maintenance manual of the product G560 Lenovo
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Leno v o G560 Hardw are Maintenance Manual.
Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 85 First Edition (Jan.
iii Contents About this manual ....................................... iv Safety information ........................................ 1 General safety ................................................ 2 Electrical safety ...............................
iv About this manual This manual contains service and reference information for the following Lenovo product: Lenovo G560 Use this manual to troubleshoot problems. The manual is divided into the following sections: The common sections provide general information, guidelines, and safety • information required for servicing computers.
1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo G560 computer: • “General safety ” o.
2 Lenovo G560 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance. When lifting any heavy object: • 1. Make sure that you can stand safely without slipping.
3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
4 Lenovo G560 Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of • these hazards are moist oors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic • dental mirror .
5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury .
6 Lenovo G560 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew , Italian, Japanese, and Spanish.
8 Lenovo G560 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery , recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations.
9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into re or water , or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
10 Lenovo G560 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water .
11 Safety information Safety notice 5 If the LCD breaks and the uid fro m inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the uid are present after washing.
12 Lenovo G560 Hardware Maintenance Manual Safety notice 6 DANGER T o avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. An d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlet s, remove the battery pack, an d then disconnect any interconn ecting cables.
14 Lenovo G560 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an opti cal stor age devic e su ch as a CD -ROM driv e or a DVD- ROM driv e. S uch devices are also sold separately as options.
15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
16 Lenovo G560 Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Stra.
17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve • the problem, reinstall the original FRU before you continue.
18 Lenovo G560 Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Elec tron ic Equip ment Di recti ve (200 2/95 /EC) is a Europ ean Uni on l egal requirement affecting the global electronics industry .
19 General checkout General checkout This chapter presents the following information: • “What to do rst” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Onlycertiedtrainedpersonnelcanservicethecomputer .
20 Lenovo G560 Hardware Maintenance Manual What to do rst When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3.
21 General checkout Power system checkout T o verify a symptom, follow the steps below: 1. T urn off the computer . 2. Remove the battery pack. 3. Connect the AC adapter . 4. Make sure that power is supplied when you turn on the computer . 5. T urn off the computer .
22 Lenovo G560 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
23 Related service information Related service information This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page 23 • “Password.
24 Lenovo G560 Hardware Maintenance Manual When you use the recovery discs to boot your computer , the system will enter the user interface for system recovery automatically . Please follow the prompt to insert the backup disc s to complete the whole recovery process.
25 Related service information Power management Note: Power management modes are not supported for APM operating system. T o reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation.
26 Lenovo G560 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk.
27 Lenovo G560 Lenovo G560 This chapter presents the following product-specific service references and product-specic parts information: • “Specications” on page 27 • “Status indicator.
28 Lenovo G560 Hardware Maintenance Manual T able 1. Specications (continued) Feature Description I/O port • External monitor connector • Stereo headphone jack • Microphone jack • RJ45 x 1 (on planar) • HDMI port (selected models only) • USB2.
29 Lenovo G560 Status indicators The system status indicators below show the computer status: 1 2 3 4 5 6 T able 2. Status indicators Indicator Meaning 1 Caps lock White: Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key.
30 Lenovo G560 Hardware Maintenance Manual T able 2. Status indicators (continued) Indicator Meaning 4 Battery status Blinking amber (500ms off/1s on): The remaining power of the battery is less than 5% of its capacity . Blinking amber (100ms off/3.2s on): The battery is being charged with the remaining power between 5% and 20% of its capacity .
31 Lenovo G560 Fn key combinations The following table shows the function of each combination of Fn with a function key . T able 4. Fn key combinations Key combination Description Fn + Esc: T urn on/off the integrated camera. Fn + F1: Enter sleep mode.
32 Lenovo G560 Hardware Maintenance Manual FRU replacement notices This se ction pr esen ts n otic es r elat ed to r emov ing and rep laci ng parts . R ead this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem.
33 Lenovo G560 Removing and replacing an FRU This section presents exploded gures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the fo llowing general rules: 1. Do not attempt to service any computer unless you have been trained and certied.
34 Lenovo G560 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specied in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the battery release lever 1 .
35 Lenovo G560 1020 Dummy cards For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 2. Removal steps of dummy cards Remove two dummy cards in the direction shown by arrows 1 2 .
36 Lenovo G560 Hardware Maintenance Manual 1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 3.
37 Lenovo G560 1040 Hard disk drive For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI Expre.
38 Lenovo G560 Hardware Maintenance Manual 3 Step Screw (quantity) Color T orque 1 M2.0 × 6 mm, at-head, nylon-coated (2) Black 0.6 Nm (6 kgfcm) When installing: Make sure that the HDD connector is attached rmly .
39 Lenovo G560 1050 Optical drive For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 5.
40 Lenovo G560 Hardware Maintenance Manual 1060 DIMM For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 6.
41 Lenovo G560 1070 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 7.
42 Lenovo G560 Hardware Maintenance Manual Figure 7. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow 4 . Be careful not to damage the connector . 4 Attention: Do not handle the heat sink assembly roughly .
43 Lenovo G560 a b When installing: Before you attach the fan assembly to the computer , apply thermal grease, • at an amount of 0.2 grams, to the a b part shown in the gure above. Either too much or too less grease application can cause a thermal problem due to imperfect contact with a component.
44 Lenovo G560 Hardware Maintenance Manual 1080 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit.
45 Lenovo G560 1090 PCI Express Mini Card for wireless LAN/W AN For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 9.
46 Lenovo G560 Hardware Maintenance Manual Notes: wireless LAN card has 2 cables in step 1 . wireless LAN card in some models may have 3 cables in step 1 . wireless W AN card has 2 cables in step 1 . Figure 9. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove two cards in the direction shown by arrows 3 .
47 Lenovo G560 1 100 Keyboard For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 Figure 10. Removal steps of keyboard Remove the screws 1 , 2 on the bottom.
48 Lenovo G560 Hardware Maintenance Manual Figure 10. Removal steps of keyboard (continued) Lift the keyboard a little 3 , u nl ock t he FP C con nec tor a nd th en d eta ch th e connector in the direction shown by arrows 4 5 . 3 5 4 When installing: Make sure that the FPC connector is attached rmly and then lock the FPC connector .
49 Lenovo G560 1 1 10 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 36 • “1 100 Keyboard” on page 47 Figure 1 1.
50 Lenovo G560 Hardware Maintenance Manual Figure 1 1. Removal steps of keyboard bezel (continued) Remove one screw 4 and detach three FPC connectors in the direction shown by arrows 5 6 . 6 5 4 6 5 Step Screw (quantity) Color T orque 4 M2.5 × 4 mm, at-head, nylon-coated (1) Black 0.
51 Lenovo G560 Figure 1 1. Removal steps of keyboard bezel (continued) Lift the keyboard bezel a little, detach the speaker connector in the direction shown by arrows 7 , and then remove the keyboard bezel 8 . 8 7 When installing: Make sure that the speaker connector is attached rmly .
52 Lenovo G560 Hardware Maintenance Manual 1 120 Speakers, power board and touch inductive panel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk dr.
53 Lenovo G560 Figure 12. Removal steps of speakers, power board and touch inductive panel (continued) Remove two screws 2 and remove the power board 3 . 3 2 2 Notes: The touch inductive panel is xed on the keyboard bezel. Step Screw (quantity) Color T orque 2 M2.
54 Lenovo G560 Hardware Maintenance Manual 1 130 System board and ExpressCard slot assembly Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
55 Lenovo G560 Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) Remove four screws 2 and detach a connector in the direction shown by arrow 3 . 2 2 2 2 3 When installing: Make sure that the connector is attached rmly .
56 Lenovo G560 Hardware Maintenance Manual Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) Remove the system board in the direction shown by arrow 4 .
57 Lenovo G560 Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) T urn the system board over and remove two screws 5 . 4 4 Step Screw (quantity) Color T orque 5 M2.0 × 3 mm, at-head, nylon-coated (2) Black 0.25 Nm (2.
58 Lenovo G560 Hardware Maintenance Manual 1 140 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk dri.
59 Lenovo G560 2 2 2 2 When installing: Route the antenna cables along the cable guides. As you route the cables, • make sure that they are not subjected to any tension. T ension could cause the cables to be damaged by the cable guides, or a wire to be broken.
60 Lenovo G560 Hardware Maintenance Manual Figure 14. Removal steps of LCD unit (continued) Remove four screws 3 . 3 3 3 3 Step Screw (quantity) Color T orque 3 M2.5 × 4 mm, at-head, nylon-coated (4) Black 0.6 Nm (6 kgfcm) Remove the LCD unit in the direction shown by arrows 4 .
61 Lenovo G560 1 150 Bluetooth daughter card and base cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk d.
62 Lenovo G560 Hardware Maintenance Manual Figur e 15. R emoval s teps of bluetoo th daug hter car d and b ase cove r (cont inued) Remove the power assembly in the direction shown by arrows 2 . 2 2 When installing: Make sure that the power connector is attached rmly .
63 Lenovo G560 Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover , you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover .
64 Lenovo G560 Hardware Maintenance Manual For models in other countries or regions: a Bluetooth label b WLAN label c Windows license label (COA) d Rating label For the location of each label, refer to the following gure: 1 c d a b For some models, you also need to apply one or two FCC labels.
65 Lenovo G560 1 160 LCD front bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk drive (HDD)/Memory/CPU (.
66 Lenovo G560 Hardware Maintenance Manual 1 170 LCD panel and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 H.
67 Lenovo G560 Figure 17. Removal steps of LCD panel and hinges (continued) Lift the LCD panel a little and detach the connector on the back of the LCD panel in the direction shown by arrow 2 . Remove the LCD panel 3 . Note: The LCD circuit is attached to the LCD panel, and connected with the LCD cable by an FPC connector .
68 Lenovo G560 Hardware Maintenance Manual 1 180 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard.
69 Lenovo G560 1 190 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy cards” on page 35 • “1030 Hard disk drive (HD.
70 Lenovo G560 Hardware Maintenance Manual Locations Front view 1 Integrated camera 2 Array microphones (bulit-in) 3 Wireless LAN antennas 4 System status indicators Note: For the description of each indicator , see “Status indicators” on page 29.
71 Lenovo G560 Right-side view 1 Microphone jack 2 Headphone jack 3 Optical drive 4 USB port 5 AC power adapter jack 5 1 2 3 4 Bottom and Left-side view 1 HDMI port (selected models only) 2 ExpressCar.
72 Lenovo G560 Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 73 • “LCD FRUs” on page 77 • “Keyboard” on page 79 • .
73 Lenovo G560 Overall 1 2 3 5 8 d e 15 14 f 6 4 g a 7 9 10 11 12 13 16 17 21 18 b 19 17 20 c.
74 Lenovo G560 Hardware Maintenance Manual T able 5. Parts list—Overall No. FRU FRU no. 1 LCD unit (see “LCD FRUs ” on page 77 .) 2 Keyboard (see “Keyboard ” on page 79.) 3 NIWE2 LOGIC UPPER ASSY 15.6-AL 31042396 3 NIWE2 LOGIC UPPER ASSY 15.
75 Lenovo G560 T able 5. Parts list—Overall (continued) No. FRU FRU no. 12 DDRIII 1066 2GB, HMT125S6BFR8C-G7 N0 (Orion/1Gb/54nm) 1 1010905 13 WLAN card, 802.1 1a/g/n && 802.16e, Intel 6250NX MOW M PCIE NB HMC 20002321 13 WLAN card, 802.1 1a/g/n && 802.
76 Lenovo G560 Hardware Maintenance Manual T able 5. Parts list—Overall (continued) No. FRU FRU no. 18 HDD/SSD, 250G 5400rpm SA T A, Seagate ST9250315AS 250G 9NB 16004186 18 HDD/SSD, 320G 5400rpm SA.
77 Lenovo G560 LCD FRUs In Lenovo G560, there are following types of LCDs. “15.6-in. HD TFT” •.
78 Lenovo G560 Hardware Maintenance Manual 15.6-in. HD TFT T able 6. Parts list—15.6-in. HD TFT No. FRU FRU no. 1 NIWE2 LCD BEZEL 15.6 HTM-W/CAMERA F 3104241 1 1 NIWE2 LCD BEZEL 15.6 TEXTURE-W/CAMERA F 31042412 1 NIWE2 LCD BEZEL 15.6 TEXTURE-WO CAMERA F 31042413 2 NIWE2 LCD BRACKET 15.
79 Lenovo G560 Keyboard T able 7. Parts list—Keyboard Language P/N JME German 25009958 Arabic 25009959 Brazilian 25009960 English 25009754 U.K. English 25009929 Italian 25009961 Spanish 25009962 T u.
80 Lenovo G560 Hardware Maintenance Manual T able 7. Parts list—Keyboard (continued) Language P/N Chicony English 25009755 U.K. English 25009873 Italian 25009874 Spanish 25009875 T urkish 25009876 T.
81 Lenovo G560 Miscellaneous parts T able 8. Parts list—Miscellaneous parts FRU P/N System miscellaneous parts: • (a) NIWE1 TP BRACKET • (b) NIWE1 HDD BRACKET • (c) NIWE1 ODD BRACKET 31042384 31042377 31042381 Cable miscellaneous parts: • (d) NIWE2 DC-IN CABLE-15.
82 Lenovo G560 Hardware Maintenance Manual AC adapters T able 9. Parts list—3-pin AC adapters FRU P/N 65W3PIN, Delta ADP-65KH B adapter 36001646 65W3PIN, Liteon P A-1650-56LC adapter 36001651 65W3PIN, Chicony CP A-A065 20V3.
83 Lenovo G560 Power cords A Lenovo power cord for a specic country or region is usually available only in that country or region: T able 10. Parts list—3-pin power cords Region P/N CCC • SSD Y.
84 Lenovo G560 Hardware Maintenance Manual T able 10. Parts list—3-pin power cords(continued) Region P/N Switzerland • Longwell LP-37+H03VV -F+LS-18 1m 145000565 Brazil • Longwell LP-46+H03VV -F.
85 Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area.
86 Lenovo G560 Hardware Maintenance Manual Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly .
An important point after buying a device Lenovo G560 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo G560 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo G560 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo G560 you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo G560 will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo G560, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo G560.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo G560. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo G560 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
