Instruction/ maintenance manual of the product 3821 Lenovo
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ThinkServer TD200x Machine T ypes: 3719, 3821, 3822, and 3823 Hardw are Maintenance Manual.
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ThinkS e rv e r TD2 00x T yp es 3 7 1 9 , 382 1 , 38 2 2, an d 38 2 3 Hard w a re Mai nte na n c e M a n ua l.
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 279 and the Warranty and Support Information document on the Lenovo ® ThinkServer Documentation DVD. First Edition (July 2009) © Copyright Lenovo 2009.
Contents Chapter 1. About this manual ................... 1 Important Safety Information .................... 1 Important information about replacing RoHS compliant FRUs ........ 2 T urkish statement of compliance ................... 3 Chapter 2. Safety information .
Viewing the test log ...................... 9 1 Diagnostic messages ..................... 9 1 Recovering from a Lenovo ThinkServer Server Firmware update failure . . . 122 Solving power problems ..................... 1 2 3 Solving Ethernet controller problems .
Installing the front adapter-retention bracket .............. 1 8 1 Removing the rear adapter retention bracket ............. 1 8 2 Installing the rear adapter retention bracket .............. 1 8 3 Removing an adapter ...................... 1 8 4 Installing an adapter .
EasyStartup overview ..................... 2 6 4 Installing your operating system without using EasyStartup ....... 2 6 6 Enabling the Broadcom Gigabit Ethernet Utility program ......... 2 6 6 Configuring the Gigabit Ethernet controller ..............
Chapter 1. About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server . It describes the diagnostic tools that come with the server , error codes and suggested actions, and instructions for replacing failing components.
Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry .
T urkish statement of compliance The Lenovo product meets the requirements of the Republic of T urkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı T .
4 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Chapter 2. Safety information Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohoto produkt u si prectet e prír uc ku bezpecnostních i nstrukcí . Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on.
v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge.
Safety statements Important: Each caution and danger statement in this document is labeled with a number . This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. T o avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Statement 2: CAUTION: When replacing the lithium battery , use only a type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
14 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. Features and technologies The TD200x server of fers the follow.
– System configuration – Network interfaces and settings – Installed hardware – EasyLED diagnostics status – Service processor status and configuration – Vital product data, firmware, and .
The server has one slot for a PCI-32 adapter . v PCI Express x8 adapter capabilities The server has five slots for PCI Express x8 adapters. Three of these slots accept x8 adapters, but the adapters will operate as x4 adapters.
T able 1. Features and specifications Microprocessor: v Intel Xeon dual-core or quad-core with integrated memory controller and Quick Path Interconnect (QPI) architecture v Designed for LGA 1366 socke.
EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported Microsoft ® Windows ® and Linux operating systems and device drivers on your server . The EasyStartup program is provided with your server on DVD.
20 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Chapter 4. General Checkout Y ou can solve many problems without outside assistance by following the troubleshooting procedures in this Hardware Maintenance Manual and on the Lenovo Web site. This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes.
v If the server is halted and a POST error code is displayed, see “POST error codes” on page 30. If the server is halted and no error message is displayed, see “T roubleshooting tables” on page 64 and “Solving undetermined problems” on page 124.
Determine whether any of the following items were added, removed, replaced, or updated before the problem occurred: v Lenovo ThinkServer Server Firmware (server firmware) v Device drivers v Firmware v Hardware components v Software If possible, return the server to the condition it was in before the problem occurred.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 1) Determine the existing code levels.
Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. a) Go to: http://www .lenovo.com/support. b) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list.
26 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Chapter 5. Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server . If you cannot diagnose and correct a problem by using the information in this chapter , see Appendix A, “Getting help and technical assistance,” on page 275 for more information.
Some IMM sensors cause assertion events to be logged when their setpoints are reached. When a setpoint condition no longer exists, a corresponding deassertion event is logged.
T able 2. Methods for viewing event logs Condition Action The server is not hung and is connected to a network. Use any of the following methods: v Run Portable or Installable DSA to view the event logs or create an output file that you can send to Lenovo service and support.
POST error codes When you turn on the server , it performs a series of tests to check the operation of the server components and some optional devices in the server . This series of tests is called the power-on self-test, or POST . If a power-on password is set, you must type the password and press Enter , when you are prompted, for POST to run.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
System-event log The system-event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
T roubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find a problem in these tables, see “Running the diagnostic programs” on page 90 for information about testing the server .
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 38.
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes .
Monitor problems Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor , see the documentation that comes with the monitor for instructions for testing and adjusting the monitor . v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes.
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 382.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, .
EasyLED diagnostics EasyLED diagnostics is a system of LEDs on various external and internal components of the server . When an error occurs, LEDs are lit throughout the server . By viewing the LEDs in a particular order , you can often identify the source of the error .
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
1 Server processor bus 8 Power supply 2 Microprocessor 9 Fan 3 VRM 10 PCI bus 4 Microprocessor/memory configuration 11 System board 5 Memory 12.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
3. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem.
The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card, if one is installed. The following illustration shows the LEDs on the PCI-X extender card, if one is installed.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server . 1 ac power LED 2 dc power LED 3 Power error LED The following table describes the.
T able 3. Power-supply LEDs Power-supply LEDs Description Action Notes AC DC Error Off Of f Off No ac power to the server or a problem with the ac power source 1. Check the ac power to the server . 2. Make sure that the power cord is connected to a functioning power source.
Diagnostic programs, messages, and error codes The diagnostic programs are the primary method of testing the major components of the server . As you run the diagnostic programs, text messages and error codes are displayed on the screen and are saved in the test log.
User Aborted: Y ou stopped the test before it was completed. Not Applicable: Y ou attempted to test a device that is not present in the server . Aborted: The test could not proceed because of the server configuration. W arning: The test could not be run.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. DSA messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Recovering from a Lenovo ThinkServer Server Firmware update failure If power to the server is interrupted while you are updating the Lenovo ThinkServer Server Firmware, the server might not restart correctly or might not display video. If this happens, complete the following steps to recover: 1.
10. Disconnect all power cords and external cables. 1 1. Remove the side cover (see “Removing the left-side cover” on page 157). 12. Remove any adapters that impede access to jumper JP6. 13. Move jumper JP6 to back to pins 1 and 2 for normal operation.
v Check the Ethernet controller LEDs on the rear panel of the server . These LEDs indicate whether there is a problem with the connector , cable, or hub. – The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub.
4. Turn on the server . If the problem remains, suspect the following components in the following order: a. Power supply b. Power-supply cage c. Memory d.
See Appendix A, “Getting help and technical assistance,” on page 275 for information about calling Lenovo for service. 126 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenanc.
Chapter 6. Locating Server Controls and connectors This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls and LEDs on the front of the server .
1 System power-on LED 2 Hard disk drive activity LED 3 System-locator LED 4 System-information LED 5 System-error LED v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 8, “Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Rear view The following illustration shows the connectors and LEDs on the rear of the server . 1 USB 1 7 Power-error LED 2 USB 2 8 dc-power LED 3 USB 3 9 ac-power L.
ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-power LED. When the ac-power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the ac and dc-power LEDs are lit.
1 Microprocessor 2 21 W ake on LAN 2 System power 22 Battery 3 ADV power 23 PCI Express x8 slot 7 4 Optical power 24 PCI - 32 slot 6 5 Front panel.
System-board external connectors The following illustration shows the external input/output connectors and the NMI button on the system board. 1 Video port 2 Serial port 3 10/100m RJ.
T able 6. System-board jumpers Jumper number Jumper name Jumper setting 1 JP6 UEFI boot recovery v Pins 1 and 2: Normal operation (default). v Pins 2 and 3: Enable the UEFI recovery mode. 2 JP1 CMOS clear v Pins 1 and 2: Normal operation (default).
System-board LEDs The following illustration shows the LEDs on the system board. 1 PCI slot 1 error LED 9 Battery error LED 2 PCI slot 2 error LED 10 System-board error LED .
Express extender card 1 , if one is installed. The following illustration shows the LEDs ( 1 and 2 ) on the PCI-X extender card, if one is installed. The following table describes the LEDs on the system board and extender card and suggested actions to correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v If an action step is preceded by “(T rained service technician only),” that step must be performed only by a trained service technician.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v If an action step is preceded by “(T rained service technician only),” that step must be performed only by a trained service technician.
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server . For more information about solving power-supply problems, see “Solving power problems” on page 123.
T able 8. Power-supply LEDs Power-supply LEDs Description Action Notes ac dc Error Off Off Of f No ac power to the server or a problem with the ac power source 1. Check the ac power to the server . 2. Make sure that the power cord is connected to a functioning power source.
System-board internal connectors The following illustration shows the internal connectors on the system board. 33 34 37 32 35 38 31 36 39 40 1 Microprocessor 2 21 W ake on LAN 2 Syst.
19 Fans 1, 2, and 3 39 DIMM 9 20 S ATA 1 40 DIMM 16 142 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows one additional PCI Express expansion slot that is available on the PCI Express extender card, if equipped.
System-board switches and jumpers The following illustration shows the switches and jumpers on the system board. See T able 9 and T able 10 for information about the switch and jumper settings. T able 9. System-board jumpers Jumper number Jumper name Jumper setting JP1 CMOS clear v Pins 1 and 2: Normal operation (default).
System-board LEDs The following illustration shows the LEDs on the system board. 1 PCI slot 1 error LED 9 Battery error LED 2 PCI slot 2 error LED 10 System-board error LED .
The system board is equipped with a PCI extender card that provides either one or two additional expansion slots. The following illustration shows the LEDs on the PCI Express extender card 1 , if one is installed. The following illustration shows the LEDs ( 1 and 2 ) on the PCI-X extender card, if one is installed.
2.5-inch hard disk drive backplane connectors The following illustration shows the connectors on the 2.5-inch hard disk drive backplane. 1 Hard disk drive connectors 2 Power connector 3.
T urning off the server When you turn off the server and leave it connected to ac power , the server can respond to requests from the IMM, such as a remote request to turn on the server . While the server remains connected to ac power , one or more fans might continue to run.
Chapter 7. Installing optional devices and replacing customer replaceable units Important: Before you install optional hardware, make sure that the server is working correctly . Start the server , and make sure that the operating system starts, if an operating system is installed.
Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server , open or close a latch, and so on.
Closing the bezel 1 Pull point T o close the bezel, do the following: 1. Rotate the left side of the bezel toward the server to the closed position.
Removing the bezel 1 Bezel 2 Hinge assembly 3 Retention tabs T o remove the bezel, do the following: 1. Read the safety information that begins on page 5. 2. Unlock the left-side side cover . Note: Y ou must unlock the side cover to remove the bezel.
4. Press the retention tabs 1 on the hinge assembly toward each other and pull the hinge assembly out of the chassis. Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel.
Installing the bezel 1 Bezel 2 Hinge assembly 3 Retention tabs T o install the bezel, do the following: 1. Align the hinge assemblies with the hinge holes on the chassis. 2. Push the hinges into the holes on the chassis until they snap into place.
b. Align the sliding hinge mount 1 with the hinge pin 2 on the hinge assembly 3 on the chassis. c. Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin. 4. Close the bezel (see “Closing the bezel” on page 151).
1 Bezel media door 2 Media door lock Note: T o remove the media door from the bezel, push upward on the media door hinge to remove it from the bezel. 5. When the media door is unlocked, the icon on the side of the bezel 1 will be in the unlocked position.
1 Bezel media door 2 Media door lock 3. Close the bezel (see “Closing the bezel” on page 151). Removing the left-side cover Important: Before you install optional hardware, make sure that the server is working correctly . If an operating system is installed, start the server , and make sure that the operating system starts.
2. If you are planning to view the error LEDs that are on the system board and components, leave the server connected to power and go directly to step 5. 3. Turn of f the server and all attached devices. 4. Disconnect all external cables and power cords.
3. Press the release latch on the power supplies and filler panels and pull them out of the power-supply cage. 1 Release latch 2 Hot-swap power supply 4. Unlock and remove the left-side cover . 5. Pull up on the power-supply cage handle to unlock the cage; then, rotate the cage out until it stops.
Closing the power-supply cage T o return the power-supply cage to its closed position, do the following: 1. Rotate the power-supply cage back slightly; then, push the release tab on the rear power-supply support bracket out of the way .
2. Carefully rotate the power-supply cage into the server chassis. The locating tabs on the power-supply cage must fit over the corresponding tabs on the front latch bracket. 1 Power-supply cage handle 2 Power-supply cage 3 Power-supply cage front latch bracket 4 Locating tabs 5 Notch 6 Locating tabs 3.
4. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 5. Install the hot-swap power supplies. 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . T urning the stabilizing feet T o rotate the front feet, do the following: 1.
3. Reinstall the feet 1 in the opposite location. The tab on the feet should extend beyond the edge of the server . Internal cable routing and connectors Y ou can install either an USB or a SA T A tape drive in the server .
The following illustration shows the internal SAS/SA T A cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives. The left port on the ServeRAID BR10i controller is connected to the backplane for drives 4-7 and the right port on the adapter is connected to the backplane for drives 0-3.
The following illustration shows the internal SAS/SA T A cable routing and connectors from the ServeRAID BR10i controller to 16 2.5-inch hard disk drives.
The following illustration shows the internal SAS/SA T A cable routing and connectors from the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2.
The following illustration shows the internal SAS power and signal cable routing from the hard disk drives to the connectors on the system board. 1 SAS power cable connector B 2 SAS power .
The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. 1 Operator information panel cable connector 2 Operator .
Removing the air baffle T o remove the air baffle, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices. 3. Disconnect all external cables and power cords. 4. Remove the left-side cover .
Installing the air baffle T o install the air baffle, do the following: 1. With the rear (hinged) part of the air baffle 3 lifted up, align the positioning pins on the ends of the air baffle with the locating holes in the server chassis and fan-cage assembly .
Removing the fan-cage assembly 1 Fan cage assembly 2 Fan cage assembly release buttons T o remove the fan-cage assembly , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables.
Installing the fan-cage assembly 1 Fan cage assembly 2 Fan cage assembly release buttons T o install the fan-cage assembly , do the following: 1. Align the guides on the fan cage with release latches on each side. 2. Push the fan-cage assembly into the server until it clicks into place.
6. Locate the battery on the system board (see “System-board internal connectors” on page 131). 7. Remove the battery: a. Use one finger to push the battery horizontally out of its socket, pushing it away from the socket. b. Lift and remove the battery from the socket.
T o install the replacement battery , do the following: 1. Follow any special handling and installation instructions that come with the replacement battery . 2. Insert the replacement battery 1 : a. Hold the battery in a vertical orientation so that the smaller side is facing the socket.
T o remove a hot-swap power supply , do the following: 1. Read the safety information Chapter 2, “Safety information,” on page 5. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to halt, which might result in the loss of data.
CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
5. Connect one end of the power cord for the new power supply into the connector on the back of the power supply; then, connect the other end of the power cord to a properly grounded electrical outlet.
1 Release latch 2 Hot-swap power supply 5. Remove the power supply filler from the second power supply bay . 6. Slide the new power supply partially into the empty power supply bay . Pinch the orange release latch and push the power supply the rest of the way into the bay until it is seated.
Removing a voltage regulator module 1 Microprocessor 2 VRM 2 Heat sink 2 3 VRM connector T o remove a voltage regulator module (VRM), do the following: 1. Read the safety information (see Chapter 2, “Safety information,” on page 5).
Installing a voltage regulator module 1 Microprocessor 2 VRM 2 Heat sink 2 3 VRM connector T o install a voltage regulator module, do the following: 1. Locate the VRM connector on the system board, next to the heat sink for microprocessor 2 (see “System-board internal connectors” on page 131).
3. Unlock and remove the side cover (see “Removing the left-side cover” on page 157). 4. Open the front and rear adapter-retention brackets. 5. Remove all adapters and place the adapters on a static-protective surface (see “Removing an adapter” on page 184).
Removing the rear adapter retention bracket 1 Rear adapter retention bracket 2 Hinge pin T o remove the rear adapter-retention bracket, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing the rear adapter retention bracket 1 Rear adapter retention bracket 2 Hinge pins T o install the rear adapter retention bracket, do the following: 1. Insert the bottom hinge point on the rear adapter retention bracket into the matching hole in the chassis; then, insert the top hinge point into the matching hole.
Removing an adapter 1 Rear adapter retention bracket 2 Adapter 3 Front adapter retention bracket T o remove an adapter , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables.
v Avoid touching the components and gold-edge connectors on the adapter . v PCI slots 1 and 6 support half-length PCI adapters only . v PCI slots 2, 3, 4, and 5 support full-length and half-length PCI adapters. v The PCI Express extender card supports a full-length adapter .
1 Rear adapter retention bracket 2 Adapter 3 Front adapter retention bracket 6. If you are installing a full-length adapter , remove the blue adapter guide 1 (if any) from the end of the adapter . Otherwise, continue with the next step.
If you have other devices to install or remove, do so now . Otherwise, go to “Completing the installation” on page 233. Removing the DVD drive T o remove the DVD drive 1 , do the following: 1. Read the safety information that begins on page 5.
Installing a DVD (optical) drive T o install a DVD (optical) drive 1 , do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices and disconnect the power cords and all external cables.
Removing an optional tape drive 1 EMC shield 2 T ape drive T o remove an optional tape drive, do the following: 1. Read the safety information that begins on page 5. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables.
Installing a USB or SA T A tape drive The server supports USB and SA T A tape drives. When you install a tape drive, be sure to connect the internal tape cable to the correct connector on the system board. T o install a tape drive, do the following: 1.
1 Fan-cage assembly release buttons 2 Fan-cage assembly a. Press the fan-cage release latches on the top and bottom of the fan cage toward the sides of the server . The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server .
14. If the tape drive came with screws, secure the drive to the server chassis, using the supplied screws. 1 SA T A optical drive power connector 2 USB signal cable connector 3 USB signal cable 4 SA T A optical drive power cable (SA T A-to-traditional power connector cable also included.
If you have other devices to install or remove, do so now . Otherwise, go to “Completing the installation” on page 233. Removing the USB cable and EasyLED panel 1 Spring clips T o remove the USB cable and EasyLED panel from the server , complete the following steps: 1.
15. Disconnect the USB cable from the USB cable and EasyLED panel: a. Rotate the USB cable and EasyLED panel mounting bracket so that you are looking at the rear of the bracket. b. Squeeze the retaining clips on each side of the USB cable connector and pull the USB cable away from the mounting bracket.
6. Install the fan-cage assembly (see “Installing the fan-cage assembly” on page 172). 7. Install the air baffle (see “Installing the air baffle” on page 170). 8. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 160).
3. Press down on the release latch to open the drive handle; then, pull the drive out of the drive bay . 4. If you are instructed to return the hot-swap hard disk drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
v Make sure that the drive is correctly installed in the drive bay . v See the documentation for the ServeRAID controller for instructions for installing a hard disk drive.
Notes: a. After installing the hard disk drive, check the disk drive status LEDs to verify that the hard disk drive is operating correctly . If the amber hard disk drive status LED is lit continuously , that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.
5. Remove the hot-swap hard disk drives (see “Removing a 2.5-inch hot-swap hard disk drive” on page 195). 6. Remove the power supply or power supplies from the power-supply cage (see “Removing a hot-swap power supply” on page 174). 7. Rotate the power-supply cage to its open position (see “Opening the power-supply cage” on page 158).
Installing a 2.5-inch disk drive backplane 1 Latch 2 T abs 3 Configuration cable connector 4 SAS signal cable connector 5 2.5-inch hot-swap backplane 6 Power cable connector 7 Locator pin T o install a 2.5-inch hard disk drive backplane, complete the following steps: 1.
10. Install the power supplies (see “Installing a hot-swap power supply” on page 175). 1 1. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 12. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
Removing the 2.5-inch disk drive cage 1 2.5-inch hard disk drive cage 2 2.5-inch hot-swap drive T o remove the 2.5-inch hard disk drive cage, complete the following steps. 1. Read the safety information that begins on page 5.. 2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables.
13. Remove both of the backplanes from the 2.5-inch disk drive cage (see “Removing a 2.5-inch disk drive backplane” on page 198). 14. If you are instructed to return the 2.5-inch disk drive cage, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Installing the 2.5-inch disk drive cage 1 2.5-inch hard disk drive cage 2 2.5-inch hot-swap drive T o install a 2.5-inch hard disk drive cage, complete the following steps: 1.
12. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 13. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
1 1. Push up on the release latch while you pull the operator information panel assembly toward the rear of the server; then, angle the back of the assembly toward the system board and remove the assembly from the server .
9. Close the bezel (see “Closing the bezel” on page 151). 10. Install and lock the left-side cover (see “Installing the left-side cover” on page 158). 1 1. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
4. Unlock and remove the side cover (see “Removing the left-side cover” on page 157). 5. Remove any adapters that are installed in the expansion slots (see “Removing an adapter” on page 184). 6. Remove the system board and place it on a static-protective surface (see “Removing the system board” on page 231).
Installing an extender card 1 Extender card retaining screws T o install an extender card, complete the following steps: 1. T ouch the static-protective package that contains the extender card to any unpainted metal surface on the server; then, remove the extender card from the package.
7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Removing a memory module 1 DIMM 2 Retaining clip T o remove a dual inline memory module (DIMM), do the following: 1. Read the safety information that begins on page 5.
Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that your server supports and other information that you must consider when you install DIMMs.
v The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB and a maximum of 64 GB of system memory . For 32-bit operating systems only: Some memory is reserved for various system resources and is unavailable to the operating system.
following illustration shows that the first pair of DIMMs (indicated by ones (1) inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode.
1 CPU 1 2 CPU 2 The following table lists the installation sequence for installing DIMMs in memory-mirroring mode. T able 13. Memory-mirroring mode DIMM population sequence DIMMs Number of.
The following illustration shows how to install DIMMs on the system board. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data.
1 DIMM 2 Retaining clip 10. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector . Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously .
Removing a hot-swap fan The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server . The following instructions can be used to remove any hot-swap fan in the server . 1 Hot-swap fan T o remove a hot-swap fan, do the following: 1.
Installing a hot-swap fan The server comes with three 120 mm x 38 mm hot-swap fans in the fan support bracket at the front of the server . The following instructions can be used to install any hot-swap fan in the server . 1 Hot-swap fan T o install a hot-swap fan, do the following: 1.
5. Remove the power supply or power supplies from the power-supply cage (see “Removing a hot-swap power supply” on page 174). 6. Rotate the power-supply cage to its open position (see “Opening the power-supply cage” on page 158). 7. Remove the air baffle (see “Removing the air baffle” on page 169).
1 Microprocessor release latch 2 Microprocessor bracket frame 3 Microprocessor 10. If you are removing microprocessor 2, remove the voltage regulator module (VRM) from the connector next to microprocessor socket 2. a. Open the retaining clips on each end of the VRM connector .
v (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www .lenovo.com/thinkserver . v T o order additional microprocessor optional devices, contact your Lenovo marketing representative or authorized reseller .
2. Open the microprocessor socket by pressing down on the end of the release lever , moving it to the side, and slowly releasing it to the open (up) position. 1 Microprocessor 2 Alignment triangles 3 Notches 4 Microprocessor bracket frame 3.
1 Microprocessor release latch 2 Microprocessor bracket frame 3 Microprocessor 6. Install a heat sink on the microprocessor . Attention: Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink after you remove the plastic cover .
1 Heat sink flange 2 Microprocessor 3 Release level locking tab 4 Retainer bracket 5 Alignment tab 6 Heat sink release level 7 Notch Attention: The heat sink is keyed to the retention module. Make sure that the notch on the heat sink fits over the alignment tab on the retention module.
9. Return the power-supply cage to its closed position (see “Closing the power-supply cage” on page 160). 10. Install the power supplies (see “Installing a hot-swap power supply” on page 175). 1 1. Install and lock the left-side cover (see “Installing the left-side cover” on page 158).
Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease. T o replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1.
Removing a heat-sink retention module 1 Alignment triangle T o remove a heat-sink retention module, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing a heat-sink retention module 1 Alignment triangle T o install a heat-sink retention module, complete the following steps: 1. Place the heat-sink retention module in the microprocessor location on the system board. 2. Using a Phillips screwdriver , install the four screws that secure the module to the system board.
Removing a microprocessor retention module T o remove a microprocessor retention module, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
Installing a microprocessor retention module T o install a microprocessor retention module, complete the following steps: 1. Orient the triangle-shaped indicator on one corner of the microprocessor retention module to the corresponding alignment triangle on the system board; then, place the retention module on the system board.
Removing the system board 1 Handle 2 Release lever T o remove the system board, complete the following steps: 1. Read the safety information that begins on page 5. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables.
10. Remove any of the following components that are installed on the system board and put them in a safe, static-protective place: v Adapters (see “Removing an adapter” on page 184). v Extender card (see “Removing an extender card” on page 207).
1. T ouch the static-protective package that contains the system board to any unpainted metal surface on the server; then, remove the system board from the package. 2. Hold the system board by the handles and insert the system board into the chassis at an angle; then, slide it toward the rear of the server .
Connecting the cables Notes: 1. Be sure to turn off the server before you connect any cables to or disconnect any cables from the server or hot-plug adapter . 2. For additional cabling instructions, see the documentation that comes with the optional devices.
Some optional devices have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each device. The server comes with at least one microprocessor . If more than one microprocessor is installed, the server can operate as a symmetric multiprocessing (SMP) server .
236 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Chapter 8. Parts Listing, TD200x Machine T ypes 3719, 3821, 3822, and 3823 The following replaceable components are available for the ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823 servers. T o check for an updated parts listing on the Web, complete the following steps: 1.
T able 14. Parts listing, T ype 3719 Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 1 Side Cover (models CT O All Models) 46D1389 2 Retention Module (models CT O All Models) 46D1397 3 Air Duct (models CT O All Models) 46D1409 4 CPU Heat sink (models CT O All Models) 46D1407 5 Microprocessor , Xeon 2.
T able 14. Parts listing, T ype 3719 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 19 Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 46U2128 20 2.
T able 14. Parts listing, T ype 3719 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number NetXtreme II 1000 Express G Ethernet Adapter- PCIe (models CTO) 39Y.
T able 15. Parts listing, T ype 3821 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 15 Half-High SA T A DVD-ROM (models CTO) 43W8466 15 Half-High SA T A Multi-Burner (models CTO) 43W8467 16 TD200x Bezel FRU (models CT O All Models) 46U2424 17 EMC Shiel d4x3 .
T able 15. Parts listing, T ype 3821 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number Chassis (models CTO All Models) 46D1408 Hot Swap Fan Cage (models C.
T able 16. Parts listing, T ype 3822 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 7 Memory module, 2GB DDR3-1333 1Rx4 LP RDIMM (models CTO 41U 41S 41.
T able 16. Parts listing, T ype 3822 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number Cable, 24 SA T A Cable (models CTO All Models) 25R5635 Cable, USB C.
T able 17. Parts listing, T ype 3823 Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 1 Side Cover (models CT O All Models) 46D1389 2 Retention Module (models CT O All Models) 46D1397 3 Air Duct (models CT O All Models) 46D1409 4 CPU Heat sink (models CT O All Models) 46D1407 5 Microprocessor , Xeon 2.
T able 17. Parts listing, T ype 3823 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 19 Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) 46U2128 20 2.
T able 17. Parts listing, T ype 3823 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number LSI MR10M SAS/SA T A Controller (models CTO) 43W4341 3Gb SAS HBA Co.
T able 18. Power cords, T ype 3719 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 South Africa 2.8M (models CTO 45G 45M 45A) 39M5151 UK 2.8M (models CTO) 39M5158 Switzerland 2.8M (models CTO 45S 45G) 39M5165 Italy 2.
T able 20. Power cords, T ype 3822 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 S. Africa 2.8M (models CTO 41G 41M 41A 42G 42M 42A 43G 43M 43A 44G) 39M5151 UK 2.8M (models CTO 41G 41A 42G 42A 43G 43A) 39M5158 Switzerland 2.
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Chapter 9. Configuring the server The following configuration programs come with the server: v Setup Utility The Setup Utility (formerly called the Configuration/Setup Utility program) is part of the server firmware. Use it to change the startup-device sequence, set the date and time, and set passwords.
T able 22. Server configurations and applications for configuring and managing RAID arrays (continued) Server configuration RAID array configuration (before operating system is installed) RAID array m.
Utility , the changes are reflected in the system summary; you cannot change settings directly in the system summary . – Product Data Select this choice to view the system-board identifier , the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date.
- Network Configuration Select this choice to view the system management network interface port, the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address; specify whether to use the static IP address or have DHCP assign the IMM IP address; save the network changes.
v User Security Select this choice to set, change, or clear passwords. See “Passwords” for more information. This choice is on the full and limited Setup Utility menu. – Set Power-on Password Select this choice to set or change a power-on password.
password has access to only the limited Setup Utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority . Power-on password If a power-on password is set, when you turn on the server , the system startup will not be completed until you type the power-on password.
v Change the position of the power-on password switch (enable switch 2 of the system board switch block (SW6)) to bypass the power-on password check (see the following illustration).
Using the Boot Selection Menu program The Boot Selection Menu is used to temporarily redefine the first startup device without changing boot options or settings in the Setup Utility . T o use the Boot Selection Menu program, do the following: 1. Turn of f the server .
T able 23. RAID utilities (continued) RAID configuration utility Description Location Where to find more information LSI Logic MPT Setup Utility For: v ServeRAID-BR10i controller v ServeRAID-BR10ie controller In system firmware. T o access: v Use UEFI Setup Utility .
v If you install a different type of RAID controller , see the documentation that comes with the controller for information about viewing and changing settings for attached devices. Starting the LSI Configuration Utility program T o start the LSI Configuration Utility program, do the following: 1.
8. Exit the Setup Utility . Using the W ebBIOS utility The WebBIOS configuration utility enables you to create and manage RAID configurations on LSI SAS controllers. The W ebBIOS utility resides in the SAS controller BIOS and operates independently of the operating system.
Creating a storage configuration using the Configuration Wizard Follow these steps to start create a storage configuration: 1. Click Configuration Wizard to start the wizard. 2. Select a configuration option: Attention: If you select Clear Configuration or New Configuration , all existing data in the configuration is deleted.
Using the ThinkServer EasyStartup DVD The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controller and installing an operating system. The program works in conjunction with your Windows or Linux operating-system installation disc to automate the process of installing the operating system and associated device drivers.
v Manually remove the drives that you do not want included in your array before you configure your RAID controller through the EasyStartup program. This method enables you to use the EasyStartup program to configure your RAID controller and install the operating system.
If you continue to the main program interface, you will have the following selectable options: v Compatibility notes: This selection provides information about the operating systems and server configurations supported by that version of the EasyStartup program.
v Start installation: This task starts the actual installation process. First, the disk is prepared using the disk and partition information you specified. Then you are prompted to insert the operating system disk, and the operating system is installed using the information that you specified.
Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site. Go to http://www .
Starting the backup server firmware The system board contains a backup copy area for the server firmware. This is a secondary copy of server firmware that you update only during the process of updating server firmware. If the primary copy of the server firmware becomes damaged, use this backup copy .
v Power/Reset control (power-on, hard and soft shut down, hard and soft reset, schedule power control) v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP , e-mail) v Operating sy.
Note: Approximately 3 minutes after the server is connected to ac power , the power-control button becomes active. 2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to access the full Setup Utility menu.
Use the command-line interface to issue setup commands. Y ou can save any of the settings as a file and run the file as a script. The ASU program supports scripting environments through a batch-processing mode.
5. (For both Windows Server 2003 and 2008) Download Microsoft Web Services Enhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from the following Web site: http://www .microsoft.com/downloads/ details.aspx?FamilyID=1ba1f631-c3e7-420a-bc1e-ef18bab66122 &DisplayLang=en.
4. Select the checkbox next to Web Server (IIS) . A dialog box displays the additional features that are required. 5. Click Add Required Features , then click Next . In the list of additional role services that can be installed, ensure that the follow are checked: v HTTP Redirection v Static Content v ASP .
274 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you.
These items are not covered by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources v Configuration .
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations.
278 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area.
estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data for their specific environment. T rademarks The following terms are trademarks of Le.
Lenovo makes no representation or warranties regarding non-Lenovo products and services, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are of fered and warranted solely by third parties.
L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union européenne.
Battery return program This product may contain a lithium or lithium ion battery . Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly . Recycling facilities may not be available in your area.
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme. In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische V erträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein.
Japan V oluntary Control Council for Interference (VCCI) statement T aiwan Class A warning statement People’s Republic of China Class A warning statement Korea Class A warning statement Appendix B.
288 ThinkServer TD200x T ypes 3719, 3821, 3822, and 3823: Hardware Maintenance Manual.
Index Numerics 2.5-inch disk drive backplane installing 200 removing 198 2.5-inch drive cage installing 204 removing 202 A ac power LED 131 adapter boot option 185 installing 185 PCI bus, identificati.
dc power LED 130 deassertion event, system-event log 28 diagnostic error codes 91 on-board programs, starting 90 programs, overview 90 test log, viewing 91 text message format 90 tools, overview 27 di.
G general problems 65 getting help 275 gigabit Ethernet controller , configuring 266 gloss statement (Germany) 284 grease, thermal 226 H H8 heartbeat LED 87, 138 hard disk drive backplane connectors 1.
left-side cover installing 158 local area network (LAN) 16 LOG LED 78 logs system event message 38 LSI Configuration Utility overview 259 starting 260 M management, systems 15 media door , open 155 ME.
problems (continued) mouse 67 optional devices 72 POST 30 power 73, 123 serial port 74 software 75 undetermined 124 USB port 75 R RAID array , creating 260 rear adapter retention bracket installing 18.
turning on the server 147 TÜV gloss statement 284 U UEFI update failure 122 undetermined problems 124 undocumented problems 25 United States electronic emission Class A notice 284 United States FCC C.
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Part Number: XXXXXX Printed in USA (1P) P/N: XXXXXX.
An important point after buying a device Lenovo 3821 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo 3821 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo 3821 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo 3821 you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo 3821 will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo 3821, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo 3821.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo 3821. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo 3821 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
