Instruction/ maintenance manual of the product 36984QU Lenovo
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User Guide ThinkP ad Helix.
Notes: Before using this information and the pr oduct it supports, be sur e to read the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety and handling info.
Contents Read this rst . . . . . . . . . . . . . iii Important safety and handling information . . . . . iii Chapter 1. Pr oduct overview . . . . . . 1 Pr oduct layout . . . . . . . . . . . . . . . . 1 F ront view . . . . . . . . . . . . . . . . 1 Rear view .
Errors without messages . . . . . . . . . . . 58 Chapter 9. Getting support . . . . . . 59 Lenovo technical support . . . . . . . . . . 59 Lenovo user forums. . . . . . . . . . . . . 60 Finding ThinkP ad options . . . . . . . . . . 60 Appendix A. Regulatory information .
Read this rst Be sure to follow the important tips given here to get the most use and enjoyment out of the tablet. F ailur e t o do so might lead to discomfort or injury, or cause the tablet to fail.
• Insert the tablet into the k eyboard dock to establish the connection. Then, plug the ac power adapt er into an ac power outlet, and then insert the jack int o the keyboar d dock to char ge the tablet and the keyboard dock at the same time. • Insert the tablet int o the keyboard dock to establish the connection.
Keep your tablet and accessories away from small childr en: Y our tablet contains small parts that can be a choking hazard to small childr en. Additionally, the glass scr een can break or cr ack if dropped on or thr own against a har d surface.
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Chapter 1. Product overview This chapter provides an overview of the tablet, including the locations of connectors and controls, tablet features, accessories, specications, and operating envir onment.
• Blink three times : The tablet or the keyboar d dock is connected to an ac power source. • On : The tablet is on and in use. • Off : The tablet is off or in hibernation mode. • Slow blinking : The tablet is in sleep mode. • F ast blinking : The tablet is entering hibernation mode or sleep mode.
2 Mini DisplayP ort connector Use the mini DisplayP ort connect or to connect the tablet t o a compatible pr ojector , e xternal monitor , or high-denition television.
F ront and side view Figure 3. ThinkP ad Helix front and side view 1 T ablet Digitiz er P en stor age 11 SIM card tray 2 F an louvers 12 Emergency reset hole 3 P ower butt on 13 P ower connector 4 Com.
3 P ower button Pr ess the power button to turn on the tablet. T o turn off the tablet, swipe in fr om the right edge of the scr een to display the charms. Then tap Settings ➙ P ower ➙ Shut down . If the tablet stops responding and you cannot turn it off, pr ess and hold the power button for four seconds or more.
11 SIM card tray Place a Subscriber Identication Module (SIM) car d into the SIM card tr ay to establish a wireless Wide Ar ea Network (W AN) connection. F or instructions on how t o install and remove the SIM car d, see “Installing and r emoving the SIM car d” on page 23.
Back-side view Figure 4. ThinkP ad Helix back-side view 1 Rear-facing camera 3 NFC logo (on some models) 2 Status indicator 1 Rear-facing camer a Y our tablet has a 5-megapixel rear -facing camer a, which you can use to take pictur es and creat e videos.
Accessories Note: The power adapt er and power cord might look differ ent fr om the illustrations above. Figure 5. Accessories • P ower cord and ac power adapter : Use the power cord together with the ac power adapter t o provide ac power to your tablet and the keyboar d dock and charge the batteries.
Keyboar d on keyboard dock • 6-row full siz e keyboard • ThinkP ad pointing device (T r ackP oint pointing device and t ouch pad) • Fn key function • V olume control butt ons • Speaker mute .
Battery • T ablet: 42Wh Li-P olymer battery • Keyboar d dock: 28Wh Li-P olymer battery P ower source (ac power adapter) • Sine-wave input at 50 to 60 Hz • Input r ating of the ac power adapt e.
Application Description Lenovo Solution Center T roubleshoot and resolve tablet problems. It combines diagnostic tests, syst em information collection, security status, and support information, along with hints and tips for maximum system performance.
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Chapter 2. Using your tablet This chapter pr ovides instructions on how to use some basic applications and many of your tablet’ s featur es. Initial setup instructions T o use the tablet the rst time after you take it out of the box, ensur e that you follow the instructions below: 1.
Using the On-Screen K eyboard and the T ouch K eyboard Use the On-Screen Keyboar d or the T ouch Keyboard to type t ext, numbers, symbols, and other char acters. When you r otate the tablet, the On-Screen Keyboar d or the T ouch Keyboar d automatically r otates to the corresponding portrait or landscape view .
Downloading games and applications T o ext end the functionality of your tablet, download and install additional applications from the Windows Stor e and Lenovo App Stor e. Both Windows Stor e and Lenovo App Stor e pr ovide an easy and quick way for you t o shop for games and mobile applications.
T o release the tablet fr om the keyboar d dock, do the following: 1. P ress the eject butt on in the direction as shown. 2. Remove the tablet fr om the keyboar d dock.
T o use tablet mode when you move around with the tablet and the keyboard dock, do the following: 1. P osition the tablet as shown. Then, insert the tablet int o the keyboard dock until the tablet is secur ed in place. 2. Slowly and carefully close the tablet display .
Note: When the micr ophones ar e muted, the LED on the F4 k ey is on. Screen control • Brightness down • Brightness up Application control • Open the Settings charm • Open the Sear ch charm .
Using the ThinkP ad pointing device The keyboard dock comes with the ThinkP ad pointing device. The ThinkP ad pointing device consists of the T rackP oint pointing stick 1 and the t ouch pad 2 , each of which is itself a pointing device with both basic and e xtended functions.
T o char ge the batt ery, connect the power cord, ac power adapt er , and the tablet as shown. Then, plug the ac power adapter into a standard ac power outlet. T o char ge the battery, you also can connect the power cord, ac power adapt er , and the keyboar d dock as shown.
Extending the battery life between char ges When you are traveling outdoors with your tablet and ac power is not available, you can e xtend the battery life by doing the following: • T urn off Wi-Fi, mobile data network, GPS, and Bluetooth when not in use.
Using the camer as Y our tablet has two camer as, a fr ont-facing camera and a r ear-facing camer a. The r ear-facing camer a has an auto-focus featur e that enables you t o captur e high-quality pictur es and videos. T o launch a camer a and congur e the camer a settings, do the following: 1.
Chapter 3. Wireless networks and devices Y our tablet can connect t o a variety of networks and devices, including mobile networks (3G or 4G), Wi-Fi data networks, Bluet ooth devices, and NFC-enabled devices.
T o install a SIM car d, do the following: 1. T urn off the tablet. 2. Insert a straight ened paper clip into the hole of the SIM car d tr ay . The tr ay ejects. Slide the tray out. 3. Place the SIM car d into the SIM car d tr ay as shown until the SIM card is hooked.
Connecting to a mobile data network A SIM card is requir ed to connect to a mobile network. Refer to “Installing and r emoving the SIM card” on page 23 for instructions on how t o install a SIM card. Note: Some tablets support access to Wi-Fi networks only .
Connecting to a Wi-Fi network T o establish a Wi-Fi network connection, do the following: 1. Swipe in from the right edge of the scr een t o display the charms. 2. T ap the Settings charm. 3. T ap the network icon. A list of available Wi-Fi networks is displayed.
2. In the Set up hotspot section, choose the network to share, cr eate a name and a password for your mobile hotspot, and then select a security option. 3. T ap Start Sharing to turn your tablet into a mobile hotspot. Then other users can connect t o your network by entering the correct mobile hotspot name and passwor d.
Note: The invit ed user will be dir ected to the dened W eb site addr ess when the user is connect ed to your hotspot. 6. In the T ap to Share section, tap the invitation message t o send an invitation notication to the user you want to invite.
Chapter 4. Security This chapt er pr ovides information about the tablet security . Attaching a mechanical lock Y ou can attach a mechanical lock to the keyboard dock to prevent the tablet fr om being removed without your permission. T o attach a mechanical lock to the k eyboard dock, do the following: 1.
Entering passwords If this icon is displayed, ent er a power-on password or a supervisor passwor d. If this icon is displayed, ent er a user hard disk passwor d. If this icon is displayed, enter a supervisor password. P ower-on passwor d Y ou can set a power -on password to protect your tablet against access by unauthoriz ed users.
If a user hard disk passwor d has been set, but no mast er hard disk password has been, the user must enter the user har d disk password in or der t o gain access t o les and pr ograms on the mSA T A solid-state drive. The mast er password can be set and used only by a system administrat or .
or r ecover data from the mSA T A solid-stat e drive. Y ou must take your tablet to a Lenovo reseller or a marketing r epresentative t o have the mSA T A solid-state drive replaced. Pr oof of pur chase is requir ed, and a fee will be char ged for parts and service.
• If a supervisor password is set, a password pr ompt is displayed when you try to start the ThinkP ad Setup progr am. Unauthoriz ed users cannot get access to congur ation data. • The system administr ator can use the supervisor password t o get access to a computer even if the user of that computer has set a power -on password.
b. In the Conrm New P assword eld, r eenter the passwor d and tap Enter . • T o change a passwor d, do the following: a. In the Enter Current Password eld, enter the curr ent supervisor passwor d and tap Enter .
2. Save all open les, and e xit all applications. 3. T urn your tablet off and then turn it on again. 4. When the logo scr een is displayed, tap “T o interrupt normal startup, press Enter”. The Boot Menu window opens. 5. T ap the Application Menu tab.
Using r ewalls If your system is preinstalled with a r ewall pr ogram, it protects against comput er Int ernet security thr eats, unauthorized access, intrusions, and Int ernet attacks. It also prot ects your privacy . F or more information about how to use the r ewall pr ogram, refer to the online help that comes with the progr am.
Chapter 5. Recover y overview This section pr ovides information about the r ecovery solutions. Refreshing your tablet If your tablet does not perform well and the pr oblem might be caused by a recently installed pr ogram, you can r efresh your tablet without losing your personal les or changing your settings.
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Chapter 6. Advanced conguration If you need t o updat e your system UEFI BIOS, install new device drivers, this information will help you handle your tablet with pr oper car e and keep it in top working shape.
• System board serial number • Asset T ag • CPU T ype • CPU Speed • Installed memory • UUID • Preinstalled operating system license • UEFI secure boot Cong menu If you need to change the congur ation of your tablet, tap Cong fr om the ThinkP ad Setup pr ogram main menu.
T able 1. Cong menu items (continued) Menu item Submenu item Selection Comments Keyboard/Mouse Fn and Ctrl K ey swap • Disabled • Enabled If you select Enabled , the Fn key works as the Ctrl key, and the Ctrl key works as the Fn key .
T able 1. Cong menu items (continued) Menu item Submenu item Selection Comments CPU P ower Management • Enabled • Disabled Enables or disables the power saving feature that stops the micropr ocessor clock automatically when there ar e no system activities.
T able 1. Cong menu items (continued) Menu item Submenu item Selection Comments be aut omatically re-enabled when the ac power adapter is reconnected t o the system. P assword Beep • Disabled • Enabled Enable this option to have a beep sound when the system is waiting for a power-on, har d disk, or supervisor passwor d.
T able 1. Cong menu items (continued) Menu item Submenu item Selection Comments CIRA Timeout 0–255 Note: The default value is 60 seconds. Set the timeout option for CIRA connection t o be established. 1 though 254 seconds ar e selectable. If you select 0 , use 60 seconds as the default timeout value.
T able 2. Security menu items Menu item Submenu item V alue Comments Hardwar e P assword Manager • Disabled • Enabled Managing your power-on passwor d, supervisor password, and your hard disk passwords by the management server . Supervisor P assword • Disabled • Enabled See “Supervisor passwor d” on page 32.
T able 2. Security menu items (continued) Menu item Submenu item V alue Comments Intel (R) TXT F eature • Disabled • Enabled Enable or disable Intel T rusted Ex ecution T echnology .
T able 2. Security menu items (continued) Menu item Submenu item V alue Comments Sensor Hub • Disabled • Enabled If you select Enabled , you can use the sensor hub.
• If you are using the BitLock er ® drive encryption, you should not change the startup sequence. BitLocker drive encryption detects the change of startup sequence and locks the tablet from booting. Changing the startup sequence T o change the startup sequence, do the following: 1.
T able 3. Startup menu items (continued) Menu item V alue Comments Boot Mode • Quick • Diagnostics Screen during POST: • Quick : The ThinkP ad L ogo screen is displayed.
Y our tablet is designed for manageability, so that you can r edirect mor e of your resour ces t o bett er meet your business objectives. This manageability, or “T otal Cost of Ownership” (T CO), .
Chapter 7. Y ou and your tablet This chapt er pr ovides the accessibility information about your tablet, and instructions on tr aveling with the tablet and maintaining the tablet. Comfort and accessibility Read this topic to learn how to use your tablet more comfortably and how to use the accessibility features.
Getting updates fr om L enovo Y our tablet is pr einstalled with System Update. This pr ogram enables you t o k eep the Lenovo software on your tablet up-to-dat e by downloading and installing software updat es. T o start Syst em Update, do the following: 1.
• A ThinkP ad ac power adapter for the country t o which you are tr aveling • A SIM card for the local mobile services in that country or r egion Other items you might want t o consider: • Think.
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Chapter 8. T roubleshooting problems This chapter describes on what to do if you e xperience a problem with your tablet. Diagnosing problems If you experience problems with your tablet, use the L enovo Solution Center pr ogram as a starting point for solving them.
1. Ensur e that your hands are clean and dry when touching the scr een. 2. Restart your tablet t o try again. If the pr oblem persists, contact L enovo for technical support. Battery problem Problem : The battery does not charge corr ectly . Suggested solution : Check if the ac power adapt er is connected corr ectly .
If you still encount er the same problem aft er you r estart your tablet, r eset your tablet and r estart it again, you can perform a fact ory data reset oper ation. F or more information, r efer to “Resetting your tablet to the factory default settings” on page 37.
Errors without messages • Problem : My screen k eeps blanking when I do not want it to. Solution : Y ou can disable any system timers, such as the L CD turn-off timer or the blank timer by doing the following: 1. Start P ower Manager . 2. T ap the P ower plan tab, and then select Maximum P erformance fr om the predened power plans.
Chapter 9. Getting support This chapter provides information about getting help and support from L enovo. Lenovo technical support After you buy a ThinkPad Helix, r egister your tablet with L enovo. Using the register ed information, L enovo can contact you in case of a r ecall or other sever e pr oblems.
Figure 6. Location of the MTM label Lenovo user forums Lenovo provides user forums on the World Wide W eb to provide you with a place to search the community knowledge base for information about your tablet, shar e information with other users, make suggestions to Lenovo, ask questions, and get technical support from L enovo.
Appendix A. Regulatory information This appendix provides r egulatory information. Wireless related information Wireless int eroperability Wireless LAN PCI Express Mini C ard is designed to be int ero.
• Using the integr ated wireless cards onboar d of airplanes, in hospitals or near petr ol stations, blasting areas (with electr o-explosive devices), medical implants or body-worn electronic medical devices. • In any other environment wher e the risk of int erference t o other devices or services is perceived or identied as harmful.
F eder al Communications Commission (FCC) Declaration of Conformity This equipment has been test ed and found t o comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. These limits ar e designed to pr ovide r easonable pr otection against harmful interfer ence in a residential installation.
German Class B compliance statement Deutschsprachiger EU Hinweis: Hinweis für Ger äte der Klasse B EU-Richtlinie zur Elektromagnetischen V erträglichkeit Dieses Pr odukt entspricht den Schutzanford.
Lenovo product service information for T aiwan Additional r egulator y information F or more information about the wir eless r egulatory notices, refer to the Regulat ory Notice that came with your tablet. If your tablet is shipped without the Regulat ory Notice , you can obtain a PDF version from the L enovo W eb site at: http://www.
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Appendix B. Envir onmental, r ecycling, and disposal information Lenovo recycling statement Lenovo encour ages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of pr ograms and services to assist equipment owners in recycling their IT pr oducts.
Recycling information for Brazil Declarações de Reciclagem no Br asil Descarte de um Produto L enovo F ora de Uso Equipamentos elétricos e eletr ônicos não devem ser descartados em lix o comum, m.
Battery recycling information for the United States and Canada Battery recycling information for the European Union Notice: This mark applies only to countries within the Eur opean Union (EU).
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Appendix C. Restriction of Hazardous Substances Directive (RoHS) China RoHS T urkish RoHS The Lenovo product meets the requir ements of the Republic of T urkey Directive on the Restriction of the Use of Certain Hazar dous Substances in Electrical and Electr onic Equipment (EEE).
India RoHS RoHS compliant as per E-W aste (Management & Handling) Rules, 2011. 72 User Guide.
Appendix D . ENERG Y S T AR model information ENERG Y S T AR ® is a joint pr ogram of the U .S. Envir onmental Pr otection Agency and the U .S. Department of Energy aimed at saving money and pr otecting the envir onment thr ough ener gy efcient pr oducts and practices.
5. T ap the P ower Management tab. 6. Clear the Allow this device to wak e the computer check box. 7. T ap OK . 74 User Guide.
Appendix E. Notices Lenovo might not offer the pr oducts, services, or featur es discussed in this document in all countries. Consult your local L enovo repr esentative for information on the pr oducts and services currently available in your ar ea.
T rademarks The following terms ar e tr ademarks of L enovo in the United S tates, other countries, or both: Lenovo ThinkP ad ThinkV antage T rackP oint UltraConnect Microsoft, Windows, and BitL ocker are trademarks of the Microsoft group of companies.
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Part Number: Printed in (1P) P/N: *1P*.
An important point after buying a device Lenovo 36984QU (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo 36984QU yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo 36984QU - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo 36984QU you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo 36984QU will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo 36984QU, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo 36984QU.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo 36984QU. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo 36984QU along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
