Instruction/ maintenance manual of the product 1027 Lenovo
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T hinkS e rv e r W a rr a n ty an d S u p p o rt Inf o rm ati o n.
Note Before using this information and the pr oduct it supports, be sure to read and understand the following: v Chapter 4, “Notices,” on page 17 v The Important Notices and the Safety Information manuals that are included with the product First Edition (April 2010) © Copyright Lenovo 2010.
Contents Chapter 1. Information resources ............... 1 ThinkServer W eb site (http://www .lenovo.com/thinkserver) ...... 1 Documentation ..................... 1 Help and service ..................... 2 Before you call ..................... 2 Calling for service .
iv W arranty and Support Information.
Chapter 1. Information resources This chapter contains information about where to go for additional information about Lenovo ® products, what to do if you experience a pr oblem with your system, and how to call for help and service. ThinkServer Web site (http://www .
If you suspect a software pr oblem, refer to the documentation, including readme files and online help, that comes with the operating system or application program. Y ou can get the latest technical information and download device drivers and updates by following the instructions at the following Lenovo Support W eb site: http://www .
The following services are available during the warranty period: Problem determination T rained personnel are available to assist you with determining a hardwar e problem and deciding what action to take to fix the problem.
Country or Region T elephone Number Canada 1-800-565-3344 (English, French) Chile 800-361-213 or 188-800-442-488 T oll Free (Spanish) China (Hong Kong S.
Country or Region T elephone Number Japan 0120-03-5555 (Japanese) Korea 1588-6782 (Korean) Latvia +371 7070360 Lithuania +370 5 278 66 00 Luxembourg +352-360-385-343 (French) Malaysia 1800-88-1889 (Lo.
Country or Region T elephone Number Thailand 1800-060-066 (Local number only) 66-2273-4088 +603-8315 6857 (DID) (English, Thai) T urkey 00800-4463-2041 (T urkish) United Kingdom 08705-500-900 (Standar.
Chapter 2. Lenovo Limited W arranty L505-0010-01 04/2008 This Lenovo Limited W arranty applies only to Lenovo branded hardwar e products you pur chased for your own use and not for resale. This Lenovo Limited W arranty is available in other languages at www .
What Y our Service Provider Will Do to Correct Problems When you contact a Service Provider , you must follow the problem determination and resolution pr ocedures specified. Y our Service Provider will attempt to diagnose and r esolve your problem over the telephone, e-mail, or through r emote assistance.
Y our Additional Responsibilities Where applicable, befor e service is provided, you agree to: 1. follow the service request pr ocedures that your Service Provider specifies; 2.
Limitation of Liability Lenovo is responsible for loss or damage to your pr oduct only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases wher e the Service Provider is r esponsible for the transportation.
Arbitration Center ( ″ SIAC Rules ″ ) then in effect. Arbitration in India shall be held in accordance with the laws of India then in ef fect. The arbitration award shall be final and binding on the parties without appeal. Any award shall be in writing and set forth the findings of fact and the conclusions of law .
Machine T ype Country or Region of Purchase W arranty Period T ype(s) of W arranty Service 1027 United States, Canada, Latin America, Europe, Middle East, Africa Parts and labor - 1 year 1 and 2 Austr.
requir ement to return a defective CRU, if any , will be specified in the materials shipped with a replacement CRU. When r eturn is required: 1) r eturn instructions, a prepaid r eturn shipping label,.
result in your r esponsibility for damage to the failed product during shipment. Y ou may be charged for the r eplacement product if Lenovo does not r eceive the failed product within thirty (30) days of your r eceipt of the replacement product.
Chapter 3. Customer Replaceable Units (CRUs) Customer Replaceable Units (CRUs) are computer parts that can be upgraded or replaced by the customer . There ar e two types of CRUs: Self-service CRUs and Optional-service CRUs. Self-service CRUs are easy to install.
16 W arranty and Support Information.
Chapter 4. Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any refer ences in this publication to non-Lenovo W eb sites are pr ovided for convenience only and do not in any manner serve as an endorsement of those W eb sites.
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Printed in USA.
An important point after buying a device Lenovo 1027 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lenovo 1027 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lenovo 1027 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lenovo 1027 you will learn all the available features of the product, as well as information on its operation. The information that you get Lenovo 1027 will certainly help you make a decision on the purchase.
If you already are a holder of Lenovo 1027, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lenovo 1027.
However, one of the most important roles played by the user manual is to help in solving problems with Lenovo 1027. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lenovo 1027 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
