Instruction/ maintenance manual of the product PC3500TX Lathem
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PC3500TX Terminal Installation & User’s Guide.
Limited One-Year Limited Warranty Lathem warrants the hardware products de scribed in this guide against defect s in material and workmanship for a period of one year from date of original purchase from Lathem or from an authorized Lathem res eller.
PayClock, Lathem and the Lathem logo are registered trademarks of L athem Tim e Corporation. Other pr oduct nam es mentioned in this m anual ma y be trademarks of th eir r espective com panies and are hereby acknowledged.
C ONTENTS WELCOME........................................................................................................................ ............. 1 F EATURES AND S PECIFICATIONS ...................................................................
PC3500TX Terminal Inst allation & User’s Guide - 1 CHAPTER 1 Welcome Reliability, functionality and ease o f use are trademarks of the PayClock terminals. Using Lathem time and attendance software and y our computer, PayClock terminals are the perfect solution for b u sinesses that want to track employee time and automate payroll.
2 - PC3500TX Terminal Inst allation & User’s Guide Cable Specs: Category 4 or Cat egory 5 unshielded twis ted pair high-speed data transmission cable.
PC3500TX Terminal Inst allation & User’s Guide - 3 CHAPTER 2 Mounting the Terminal Pre-T erminal Inst allation Before deciding where to mount the terminal , you will need to verify that it will be within 4 feet of an 115VAC power outl et.
4 - PC3500TX Terminal Inst allation & User’s Guide To install the mounting bracket ♦ Locate a flat wall surface. Make sure you can plug the terminal into a 110VAC wall outlet (220VAC in Europe and ot her areas), which should be no farther than 4 feet from the terminal.
PC3500TX Terminal Inst allation & User’s Guide - 5 ♦ If all wiring is not routed from the wall , remove one of the m ounting bracket knockouts, so you can run the com munication cabl e and 12VDC power pack cable to the terminal. ♦ Insert the key into the m ounting bracket lock and turn the key count er clockwise.
6 - PC3500TX Terminal Inst allation & User’s Guide CHAPTER 3 Connect the Communication Cable For Ethernet comm unications, CAT 4 or 5 unshi elded twisted pair hi gh-speed data comm unication cable is recom mended. An R J45 plug should be attached as shown in t he diagram below.
PC3500TX Terminal Inst allation & User’s Guide - 7 CHAPTER 4 Setup the Terminal You must power up and configure each termin al when you install it.
8 - PC3500TX Terminal Inst allation & User’s Guide To power up the terminal ♦ Set the Test / Use switch t o the USE position (toward the m odular jacks). ♦ Plug the term inal 12VDC power supply into t he power connector. The terminal goes t hrough the power up test, beeps and the lights fl ash.
PC3500TX Terminal Inst allation & User’s Guide - 9 Setup Mode – 177B Firmwar e (For PayClock Pro 3.355G and earlier) To Setup the PC3500TX’s Ethernet Communications Setup Mode allows you to set up the terminal to comm unicate through the network with the PayClock “TCP/IP Server”.
10 - PC3500TX Terminal Inst allation & User’s Guide ♦ Press the ENTER key. The following message will be displayed : TERMINAL IP ADDRESS ###. ###. ###. ###. _ _ _ This is the PC3500TX’s unique IP address. This m ust be a “Static” IP address that will be assigned by the netwo r k administrator.
PC3500TX Terminal Inst allation & User’s Guide - 11 This is the system Router used for directi ng network traffic. (See your network administrator for assignm ent.) Enter the numeric Router or Gateway address in blocks of t hree followed by the ENTER key.
12 - PC3500TX Terminal Inst allation & User’s Guide Setup Mode – 177G Firmware (For PayClock Pro 4.1 and later) To Setup the PC3500TX’s Ethernet Communications Setup Mode allows you to set up the terminal to comm unicate through the network with the PayClock “TCP/IP Server”.
PC3500TX Terminal Inst allation & User’s Guide - 13 Press the ENTER key. The following message will be displayed : TCP/IP Conn. Mode Press the CLEAR key and select the Static option. Press the ENTER key. The following message will be displayed : Enter Socket Port # Enter 02500 followed by the ENTER key.
14 - PC3500TX Terminal Inst allation & User’s Guide Enter the router’s numeri c IP address followed by the ENTER key. If you do not use a Router, select No followed by the ENTER key . After setting the Router optio n the following message will be displayed: Enter Sub Net Mask ###.
PC3500TX Terminal Inst allation & User’s Guide - 15 Te s t M o d e Use the Test Mode to make sure the key p ad, memory; real tim e terminal, and badge reader are working. NOTE: You can exit Test Mode at any time by placing the Test/Use switch back to the USE position (toward the m odular jacks), then pressing the Clear key .
16 - PC3500TX Terminal Inst allation & User’s Guide ♦ If the terminal accepts the badge, the badge num ber displays and the terminal beeps. To continue in the TEST MODE, p ress the CLEAR key three (3) times.
PC3500TX Terminal Inst allation & User’s Guide - 17 Restart Mode The Restart Mode clears all transaction data and any dat a downloaded from the computer. The terminal' s Ethernet comm unication settings are not cleared. To restart the terminal ♦ Press Enter to select Restart Mode.
18 - PC3500TX Terminal Inst allation & User’s Guide CHAPTER 5 Use the Terminal At the PC3500TX series term inals, empl oyees can punch in and out, transfer, enter amounts and view punch i nformation. They can do t his by swiping their badge or entering their badge num ber at the keypad.
PC3500TX Terminal Inst allation & User’s Guide - 19 To transfer ♦ Press Transfer ♦ Swipe your badge or enter your badge num ber ♦ Key in the ID number for the transfer ♦ Press Enter To s.
20 - PC3500TX Terminal Inst allation & User’s Guide To see employee Info ♦ Press employee Info ♦ Swipe your badge or enter your badge num ber ♦ Select one of the options • 1 -Week to Dat.
PC3500TX Terminal Inst allation & User’s Guide - 21 A PPENDIX A Install/Replace the Optional Backup Battery ♦ Unlock and remove the term inal from its mount ing plate and set aside ♦ Remove .
22 - PC3500TX Terminal Inst allation & User’s Guide A PPENDIX B Optional Signal Device With a bell relay, you can program when bells or oth er d evices will ring using the Bell Wizard in your Terminal Ma nager software. Call Lathem to purchase a bell relay.
PC3500TX Terminal Inst allation & User’s Guide - 23 A PPENDIX C Network Wiring Topologies Typical Lan network configuration PC running Term inal Manager TCP/IP Server Network Switch.
24 - PC3500TX Terminal Inst allation & User’s Guide Typical Wan network configuration PC running Term inal Manager TCP/IP Server Network Router Network Switch Network Router.
PC3500TX Terminal Inst allation & User’s Guide - 25 A PPENDIX C Troubleshooting the Terminal Problem : Terminal does not power up and no lights are on. Reason : Your power is not connected. Solution: Ensure that t he power pack is plugged into a live AC outl et.
26 - PC3500TX Terminal Inst allation & User’s Guide Proble m: The term inal is not communicating with the com puter. Reason : Comm unication param eters were not previously set. Solutio n: Place term inal in Test Mode a nd step through Test procedures.
PC3500TX Terminal Inst allation & User’s Guide - 27 Solutio n: Insure that all connections are m ade and that the PayClock software is functional. If possible, ta ke a known working termi nal, re-address it as this particular terminal and determine if the problem is related to the terminal, installati on or computer.
28 - PC3500TX Terminal Inst allation & User’s Guide Problem : Terminal does not accept New Day ( F2 key ) entries through the keypad. Reason : The New Day function key ( F2 ) has not been enable d in the Terminal Manager software.
PC3500TX Terminal Inst allation & User’s Guide - 29 A PPENDIX D Terminal Data Sheet Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address Termin.
An important point after buying a device Lathem PC3500TX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lathem PC3500TX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lathem PC3500TX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lathem PC3500TX you will learn all the available features of the product, as well as information on its operation. The information that you get Lathem PC3500TX will certainly help you make a decision on the purchase.
If you already are a holder of Lathem PC3500TX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lathem PC3500TX.
However, one of the most important roles played by the user manual is to help in solving problems with Lathem PC3500TX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lathem PC3500TX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center