Instruction/ maintenance manual of the product XPress DR+ Lantronix
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Part Number 900-422 Revision B October 200 6 XPress DR+ User Guide.
XPress DR+ User Guide 2 Copyright & Trademark © 2006, Lantronix. All rights reserved. No par t of the contents of this book may b e transmitted or reproduced in any form or by any means without the written permissi on of Lantronix. Printed in the United States of America.
XPress DR+ User Guide 3 Contents Chapter 1: Using This Guide 10 Purpose and Audience_______________________________________________ 10 Summary of Chapters _____________________________________________.
Contents XPress DR+ User Guide 4 Ad Hoc Network ________________________________________________________ 29 Serial Tunnelin g – Infrastruc ture ___________________________________________ 29 Ad Hoc .
Contents XPress DR+ User Guide 5 Server Configuration ________________________________________________ 48 Host List Configuration_______________________________________________ 50 Channel Configuratio.
Contents XPress DR+ User Guide 6 Remote Port _______________________________________________________ 79 DisConnMode _____________________________________________________ 79 Flush Mode (Buffer Flushing.
Contents XPress DR+ User Guide 7 Enable Enhanced Pass word ______________________________________________ 91 Default Settings (Option 7) ____________________________________________ 91 Channel 1 and C.
Contents XPress DR+ User Guide 8 Australia & New Zeala nd – Wireless N otice__________________________________ 114 Appendix F: Warranty 115 Index 116 Figures Figure 2-1. XPress DR+ (Front) ........................................................
Contents XPress DR+ User Guide 9 Tables Table 3-1. RJ45 Serial Connector Pinouts .......................................................... 21 Table 3-2. Serial Screw Terminal Pinout for RS 422 (4-Wire) ............................. 21 Table 3-3. Serial Screw Terminal Pinout for RS 485 (2-Wire) .
XPress DR+ User Guide 10 Chapter 1: Using This Guide Purpose and Audience This manual describes the Lantronix XPres s DR+ and XPress DR+W d evice servers. These device servers are members of t he XPr ess family that work with Industrial Automation Protocols.
Chapter 1: Using This Guide XPress DR+ User Guide 11 Chapter 13: Troubleshooting and Technical Support Describes common problems and err or messages and how to contact Lantronix T echnical Support. Appendix A: Technical Specifications Lists technical informa tion about the unit.
XPress DR+ User Guide 12 Chapter 2: Introduction This chapter provides basic information about the wired and wireless versio ns of the XPress DR+. The wireless version ha s two mo des of operation: wireless an d wired. In wired mode, the wireless function ality is not used, and the unit behaves identically to the wired XPress DR+.
Chapter 2: Introduction XPress DR+ User Guide 13 Human-machine interfaces Robots Flow meters Temperature monitoring equipment Scales Mixing stations Gas detection devices .
Chapter 2: Introduction XPress DR+ User Guide 14 Industrial Automation Protocols The XPress DR+, adapted to multiple factor y environments, can unite any mixture of equipment from industrial automation ve ndors into a single reliable pipeline.
Chapter 2: Introduction XPress DR+ User Guide 15 Loading industrial protocol s such as Modbu s Bridge to an XPress DR+ chan ges the configuration dialogs. See the user guide s on individual protocols for protocol-specific settings and configuration dialog s.
Chapter 2: Introduction XPress DR+ User Guide 16 Figure 2-3. Example of Casc ading Multiple XPress DR+ Units Note: For examples of wireless ap plications, see Chapter 4: XPress DR+W. Addresses and Port Numbers Hardware Address The hardware address is also referred to as the Ethernet address or MAC add ress.
Chapter 2: Introduction XPress DR+ User Guide 17 You can associate the unit's se rial channel (p ort) with a specific TCP/UDP port number. Port number 9999 is rese rved for access to the unit's Setup (configuration) Mode.
XPress DR+ User Guide 18 Chapter 3: Installation and Hardware What's in the Box? Verify and inspect the contents of the package using the enclosed packing slip or the list below. If any item is missing or damaged, contact y our place of purchase immediately.
Chapter 3: Installation and Hardware XPress DR+ User Guide 19 Figure 3-1. Typic al Configura tion 1. Connect a serial device to your XPress DR+. (See S erial Interface on page 20 for cable and connector spe cifications.) 2. Connect an Ethernet cable to the Ethernet port.
Chapter 3: Installation and Hardware XPress DR+ User Guide 20 Figure 3-2. Front of XPress DR+ Serial Interface The XPress DR+ support s RS-232 via RJ45 connectors. It also supports RS-422/485 via screw terminals (Serial Port 2 only ). Note: Serial Port 2 supports RS232, RS422, and RS485, but only one mode at a time.
Chapter 3: Installation and Hardware XPress DR+ User Guide 21 Table 3-1. RJ45 Serial Connector Pinouts Pin Direction Name Function 1 Output from DR+ RTS Ready To Send 2 Output from DR+ DTR Data Termin.
Chapter 3: Installation and Hardware XPress DR+ User Guide 22 Note: Termination resisto rs (R = 120 Ohm ) are used to match impedance of a node to the impedance of the transm ission (TX) line.
Chapter 3: Installation and Hardware XPress DR+ User Guide 23 Ethernet Interface The XPress DR+ includes a two-po rt unmanaged Ethernet switch with a future option to migrate to a managed solution. The internal IEEE 802.3-compliant Ethernet switch is non-blocking, using a 1K M AC address lookup table with store-and-fo rward architecture.
Chapter 3: Installation and Hardware XPress DR+ User Guide 24 Multi-Drop Ethernet Connections Although there are two Ethernet ports, t he XPress DR+ only has one MAC address and IP address. Either port can be used as t he primary connection with the other used to inter-connect other Ethernet devices or cascade from one XPres s DR+ to another.
Chapter 3: Installation and Hardware XPress DR+ User Guide 25 Figure 3-8. Reset Switch Caution: Even though a chassis grou nd is not required for operation, it is mandatory for protection against transient vol tages and ESD. A chassis ground must be connected to earth.
Chapter 3: Installation and Hardware XPress DR+ User Guide 26 Table 3-6. XPress DR+ LED Functions LED Status Meaning Off No data being transmitted from XPress DR+ Serial port - TXD LED (Yello w) Blink.
Chapter 3: Installation and Hardware XPress DR+ User Guide 27 Wall Mount Bracket Included with the XPress DR+ is an accessory DI N-rail wall mount bracket that makes it very easy to mount the unit in locations where a DIN-rail is not avai lable. Figure 3-11.
XPress DR+ User Guide 28 Chapter 4: XPress DR+W The wireless version of the XPress DR+ ( XPre ss DR+W) prov ides serial-to-wir eless network connectivity as an alternative to wired Ethern et connectivity.
Chapter 4: XPress DR+W XPress DR+ User Guide 29 connected to it. The combination of the XPress DR+W, a PC, and Lantronix’s Com Port Redirector software allo ws the PC to communicate directly to the wirel ess unit’s serial devices, providing wireless seri al tunneling.
Chapter 4: XPress DR+W XPress DR+ User Guide 30 In the example above, the XPress DR+W comm unicates with anot her device server via the AP. The UDS device server, in this exam ple, is connected via an Ethernet connection to the AP.
Chapter 4: XPress DR+W XPress DR+ User Guide 31 Figure 4-5. Typical XPress DR+ W Configuration Front Panel Description The following figure illustra tes the screw block connector pinouts an d other components of the XPress DR+W.
Chapter 4: XPress DR+W XPress DR+ User Guide 32 LEDs Table 4-1. XPress DR+W LED Functions LED Status Meaning Off No data being transmitted from XPress DR+ Serial port - TXD LED (Yello w) Blinking Data.
Chapter 4: XPress DR+W XPress DR+ User Guide 33 IP Address: _______ _______ _______ _______ Subnet Mask: _______ _______ _______ _______ Gateway: _______ _______ _______ _______ WLAN Settings Before the XPress DR+W can comm unicate on an 802.11b/g wirel ess network, the WLAN settings must match the wireless network.
Chapter 4: XPress DR+W XPress DR+ User Guide 34 Network Mode (XPress DR+W only) The first prompt requires you to set the unit for wire d or wireless use. Wirele ss is the default, so just press Enter at the prompt. Figure 4-7. Net work Mode The IP Address , Set Gateway IP Address , and Netmask fields display the current values.
Chapter 4: XPress DR+W XPress DR+ User Guide 35 Netmask: Number of Bits for Host Part A netmask defines the number of bits taken fr om the IP address that are assigned for the host part.
Chapter 4: XPress DR+W XPress DR+ User Guide 36 Leaving the zone blank ca uses the utility to report the current setting only. Following are valid zone abbre viations.
Chapter 4: XPress DR+W XPress DR+ User Guide 37 Point to many wireless device s at once is called multicast and uses the grou p encryption method. To receive broadcast and multicast me ssages, the group encryptio n for all wireless device s communicating with the sam e access point must be equal.
Chapter 4: XPress DR+W XPress DR+ User Guide 38 Key Ty pe Enc ryp ti on Ke y Passphrase input is not the same as ASCII input. T he passphrase input is safer because it has up to 63 characters. ASCII input has a maximum of 5 (WEP64) or 13 (WEP128) characters and limits the number of key combinations.
Chapter 4: XPress DR+W XPress DR+ User Guide 39 Enter key prompts for the new passp hrase or hexadecimal key. Key Ty pe Enc ryp ti on Ke y Hex Enter the Encr ypti on K ey as a hexadec imal value according the follo wing guidelines: Valid Hex alphanumeric characters are 0-9 an d A-F.
Chapter 4: XPress DR+W XPress DR+ User Guide 40 Transmission Data Rate If the above TX Data rate is set to fixed , the selected data rate is the XPress DR+W’s fixed transmission rate. If the above TX Data rate is set to auto , the selected data rate is the XPress DR+W’s maximum data rate.
XPress DR+ User Guide 41 Chapter 5: Using DeviceInstaller This chapter covers the steps for getti ng the XPress DR+ device server online and viewing its current configuration. Note: For the latest firmware, rele ase notes, and user documentation, go to the Lantroni x web site (www.
Chapter 5: Using DeviceInstaller XPress DR+ User Guide 42 Note: If the unit already has an IP address (e.g., DHCP has assigned an IP address), click the Search icon and select the unit from the list of Lantronix device servers on the lo cal network. 2.
Chapter 5: Using DeviceInstaller XPress DR+ User Guide 43 Table 5-1. Viewing Current Settings Setting Description Name Configurable field. A name that identifies the XPress DR+. Double-click the field, type in the val ue, and press Enter to complete. This name is not visible on other PCs or laptops using DeviceInstaller.
Chapter 5: Using DeviceInstaller XPress DR+ User Guide 44 Setting Description Supports Dynamic IP Non-c onfigurable field. Indicates whether the current IP address on the XPress DR+ was set manually or assigned automatically. DHCP Non-configurable field that displa ys only if the unit supports Dynamic IP.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 45 Chapter 6: Configuration Usi ng W eb Manager You must configure the unit so that it can communicate on a network with your serial device.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 46 6. In the right pane, click the Web Config uration tab. 7. To view the unit's Web Manager in the current DeviceInstaller window, click the Go button. OR To open the Web Manager in a web b rowser, click the External Bro w ser button.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 47 Figure 6-2. Netw ork Settings Automatic IP Addr ess Configur ation An IP address can be assigned automat ically. You then enter related network settings. To assign an IP address automatically : 1.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 48 Note: Disabling BOOTP, DHCP, and A utoIP (all three checkboxe s) is not advised as the only availab le IP assignment method will then be ARP or the serial port. 5. When finished, click the OK button.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 49 Figure 6-3. Server Settings To configure the unit's devi ce server settings: 1. On the main menu, click Server . 2. Configure or modify the following fields: Server Configuration Telnet Password Enter the password required for T elnet access.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 50 0x77FE Server Port N/A MTU Size The Maximum T ransmission Unit (MTU) is the largest phys ical packet size a network can transmit for TCP and UDP. Enter between 512 and 1400 bytes. The default se tting is 1400 bytes.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 51 Retry Settings Retry Counter Enter the value for the number of times the XPress DR+ should attempt to retry connecting to the host list.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 52 Figure 6-5. Channel Se rial Settings 2. In the available fields, enter the following information: Channel 1 Disable Serial Port When selected, disables comm unication through the serial port.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 53 Pack Control Enable Packing Select to enable packing on the XPr ess DR+. Disabled by default. Two firmware-selectable pac king algorithms define ho w and when packets are sent to the network.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 54 Connection Settings - TCP To configure a channel’s TCP settings : 1. On the main menu, click Connection.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 55 2. In the available fields, enter or modify the following information: Connect Protocol Protocol From the drop-down menu, select TCP. Connect Mode: Passive Connection Accept Inc oming Select Yes to accept incoming connections.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 56 Common Options Telnet Mode This field is available for configurati on only when Ac ti ve Connect is set to None . Select Enable to permit Telnet communication to the XPress DR+. Terminal Name T his field is available for configuration only when Telnet Mode is set to Enable .
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 57 Figure 6-7. UDP Connection Settings Connect Protocol Protocol Select UDP from the drop-down menu. Datagram Mode Datagram Type Configures the remote IP or network broadcast address an d the remote port.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 58 Endpoint Configuration Local Port Enter the local port number. Remote Port Enter the port number of the remote device. Remote Host Enter the IP address of the remote device. Device A ddress Table T he table is enabled when Datagram Type is set to FD .
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 59 To configure the XPress DR+W’s WLAN s ettings: 1. Select WLAN from the main menu to op en the WLAN Settings window.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 60 Figure 6-9. WL A N Settings – Infrastructure Netw ork Type 2. Enter or modify the following fields: Wireless Network Configuration Network Name (SSID) Enter the name of the wireless net work (SSID).
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 61 Wireless Network Security Security As a securit y measure, enable WEP , WPA , or WPA2/802.11i on the XPress DR+W. W PA and WPA2/802/11i are not available when Ad Ho c is the network type.
Chapter 6: Configuration Using Web M anager XPress DR+ User Guide 62 WPA2/802.11i Options Authentication Select Pre-Shared Keys from the drop-do wn list. Encryption Select the encryption type from the pull-do wn menu. CCMP is the default encryption. Key Type Select the key type ( Hex or Passphrase ).
XPress DR+ User Guide 63 Chapter 7: Configuration Usi ng T elnet or Serial Port (Setup Mode) As an alternative to using a web browser, as described in the prev ious chapter, you can use the following procedures rem otely or locally: Use a Telnet connection to configure the unit over the network.
Chapter 7: Configuration Using Telnet or Serial Port (Setup Mode) XPress DR+ User Guide 64 To establish a Telnet connection: 1. From the Windows Start menu, click Run and type the following command, where x.x.x.x is the IP address, and 9999 is the unit’s fixed network configuration port number: Windows: telnet x.
Chapter 7: Configuration Using Telnet or Serial Port (Setup Mode) XPress DR+ User Guide 65 At this point, the screen display is the same as when you use a Tel net connection.
XPress DR+ User Guide 66 Chapter 8: Setup Mode: Server Configuration This chapter explains how to configure the network settings for the XPress DR+ and XPress DR+W. Server Configuration (Option 0) You can configure the unit’s basic n etwork parameters wh en you select Server configuration (option 0 ).
Chapter 8: Setup Mode: Server Confi guration XPress DR+ User Guide 67 Table 8-1. BootP/DHCP/AutoIP options Options Bit Value AutoIP 0 1 DHCP 1 2 BootP 2 4 For example, if the third octet is 0.0.5.0, the AutoIP and BootP options are disabled; only DHCP is enabled.
Chapter 8: Setup Mode: Server Confi guration XPress DR+ User Guide 68 Change Telnet Configuration Password Setting the Telnet configuration password prevents unautho rized access to Setup Mode through a Telnet connectio n to port 9999 or through web page s.
XPress DR+ User Guide 69 Chapter 9: Setup Mode: Channel Configuration This chapter explains how to configu re a serial port. Notes: Current valu es display in par enthesis. You must enter some values in hexade cimal notation. (See Appendix D: Binary to Hexadec imal Conv ersions ).
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 70 I/F (Interface) Mode The Interface (I/F) Mode is a bit-coded byte entered in hexadecimal notation.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 71 Flow Flow control sets the local handshakin g method for stopping serial input/output.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 72 Connect Mode Connect Mode defines how the unit make s a connection, and how it reacts to in coming connections over the network. ConnectMode (C0) ? _ Enter Connect Mode options in hexadecimal notation.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 73 Connect Mode Option 7 6 5 4 3 2 1 0 Modem Response Only (Numeric) 0 0 1 1 1 1 Modem Response Only (Verbose) 0 0 1 1 1 0 a) Incoming Connection Never A ccept Incoming Rejects all external connection attempts.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 74 If a partial IP address is presented in a command string, it is interpreted to be the least sign ificant bytes of the IP address and uses the internally stored remote IP address to provid e the most significant bytes of the IP address.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 75 Figure 9-3. Hostlist Option To enable the hostlist: 1. Enter a Connect Mode of 0x20 ( 2 X), where X is any digit. The menu shows you a list of current entries already d efined in the product.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 76 Normally, there is a modem connected to a local PC and a modem connected to a remote machine. A user must dial from t he local PC to the remote machine, accumulating phone charges for each connection.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 77 The unit ignores any character sequence received no t starting with AT , and only recognizes and pro cesses single AT -style comm ands. The unit treats compound AT commands as unrecognized com mands.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 78 Modem Mode Command Function ATS0=n Enables or disables connections from the n etwork going to the serial port. n=0 disables the abilit y to make a connection from the network to the serial port.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 79 Remote Port You must set the remote TCP port number for the unit to make out going connections. This parameter defines the port numb er on the target host to which a con nection is attempted.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 80 Flush Mode (Buffer Flushing) Using this parameter, you can control line handli ng and network buffers with connection startup and disconnect. FlushMode ( 0) ? _ You can also select between two differen t packing algorithms.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 81 Option 7 6 5 4 3 2 1 0 Interval: 250ms 1 0 Interval: 5sec 1 1 Trailing Characters N o n e 0 0 One 0 1 Two 1 0 Send Characters 2-B.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 82 Send Characters Enter up to two characters in hexadecimal repre sentation in sendchar.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 83 US=United States CA=Canada FR=France SP=Spain JP=Japan OT=Others, such as Eu rope (excluding France), Asia, Africa, and Australia Without adequate protection, a wireless LAN is susce ptible to access by unauthorized users.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 84 Point to many wireless device s at once is called multicast and uses the grou p encryption method. To receive broadcast and multicast me ssages, the group encryptio n for all wireless device s communicating with the sam e access point must be equal.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 85 Key Ty pe Enc ryp ti on Ke y A passphrase of more than 20 characters is recomme nded. Maximum length is 63 characters, including sp aces and punctuation characters. Passphrase input is not the same as ASCII input.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 86 Key Ty pe Enc ryp ti on Ke y Passphrase input is not the same as ASCII input. T he passphrase input is safer because it has up to 63 characters. ASCII input has a maximum of 5 (WEP64) or 13 (WEP128) characters and limits the number of key combinations.
Chapter 9: Setup Mode: Chan nel Configuration XPress DR+ User Guide 87 Enable Power Management This allows the software to turn off the radio when exp ecting not to receive or transmit soon. This feature reduces the powe r consumption by up to 170 m A.
XPress DR+ User Guide 88 Chapter 10: Setup Mode: Advanced Settings Expert Settings (Option 5) Note: You can change the se settings using Telnet or serial co nnections only, not on the Web Manager. Caution: Only a Network Administrator should ch ange these parameters.
Chapter 10: Setup Mode: Advan ced Settings XPress DR+ User Guide 89 HTTP Port Number This option allows the configuration of the web serve r port number.
Chapter 10: Setup Mode: Advan ced Settings XPress DR+ User Guide 90 Disable SNMP This setting allows you to disable the SNMP protocol on the unit for security reasons. Disable SNMP (N) ? _ SNMP Community Name The SNMP Community Name is a required field for NMS to read or write to a device.
Chapter 10: Setup Mode: Advan ced Settings XPress DR+ User Guide 91 Note: The Y (Yes) option disabl es many of the GUI tools for config uring the unit, including the embedded Web Mana ger tool. Disable Web Server This setting defaults to the N (No) option .
Chapter 10: Setup Mode: Advan ced Settings XPress DR+ User Guide 92 Hostlist retry timeout 250 (msec) Start character for serial channel 1 0x0D (CR) All other parameters 0 Expert Settings TCP Keepaliv.
XPress DR+ User Guide 93 Chapter 11: Firmware Upgrades Obtaining Firmware You can obtain the most up-to-date firmware an d release notes for the unit from the Lantronix web site ( www.lantronix.com ) or by using anonymous FTP ( ftp.lantronix.com ). Reloading Firmware There are several ways to update the un it's internal operational co de (*.
Chapter 11: Firmware Upgrades XPress DR+ User Guide 94 Figure 11-1. TFTP W indow After the firmware has been loaded and store d , which takes approximately 8 second s to complete, the unit performs a power rese t. Using TFTP: Command Line Interfa ce To download new firmware from a computer: 1.
Chapter 11: Firmware Upgrades XPress DR+ User Guide 95 4. For Device Model , be sure the appropriate XPress DR+ device displays. 5. For Firmware File , click the Bro wse button and go to the location where the firmware file resides. Note : Make sure the XPress DR+ on which you are recovering firm ware is connected to this selected port on your PC.
XPress DR+ User Guide 96 Chapter 12: Monitor Mode Monitor Mode is a command-line inte rface used for diagno stic purposes. There are two ways to enter Monitor Mode: loca lly using the seria l port or remotely using the network. Entering Monitor Mode Us ing the Serial Port To enter Monitor Mode locally : 1.
Chapter 12: M onitor Mode XPress DR+ User Guide 97 Table 12-1. Monitor Mode Commands Command Command Name Function AT ARP Table Shows the unit’s ARP table entries. G0, G1, ....,Ge, Gf Get configuration from memory page Gets a memory page of configuration inf ormation from the device.
Chapter 12: M onitor Mode XPress DR+ User Guide 98 Table 7-2. Command Resp onse Codes Response Meaning 0> OK; no error 1> No answer from remote device 2> Cannot reach remote device or no ans .
XPress DR+ User Guide 99 Chapter 13: T roubleshooting and T echnical Support This chapter discusses ho w you can diagnose and fix erro rs quickly without having to contact a dealer or Lantronix. It helps to con nect a terminal to the serial port while diagnosing an error to view summary messag es that may display.
Chapter 13: Troubleshoo ting and Technical Support XPress DR+ User Guide 100 Problem/Message Reason Solution You may have entered the Ethernet address incorrectly with the ARP command. Confirm that the Ethernet address that you entered with the ARP command is correct.
Chapter 13: Troubleshoo ting and Technical Support XPress DR+ User Guide 101 Problem/Message Reason Solution You can ping the device server, but not Telnet to the device server on port 9999. There may be an IP address conflict on your network You are not Telneting to port 9999.
Chapter 13: Troubleshoo ting and Technical Support XPress DR+ User Guide 102 Technical Support If you are experiencing an error that is not des cribed i n this chapter, or if you are unable to fix the error, you have the following options: To check our online kno wledge base or send a questio n to Technical Support, go to http://www.
XPress DR+ User Guide 103 Appendix A: T echnical Specifications Table 13-2. XPress DR+ and XPres s DR+W Specifications Category Description CPU Lantronix DST NI-EX 48 MHz clock Internal CPU Memory 256.
Appendix A: Technical Specifications XPress DR+ User Guide 104 Category Description Com Port Redirector, Windows® 98/NT/2000 /XP-based virtual com port software LEDs TX/RX activity per serial Link/Ac.
XPress DR+ User Guide 105 Appendix B: Lantronix Cables and Adapters Lantronix P/N Description Applications 500-103 6’ RJ45-to DB9F Included with XPress DR+ for setup or device connectivity. Connects the RJ45 RS232 serial ports of XPress DR+ to a DB9M DTE interface of a PC or serial device.
XPress DR+ User Guide 106 Appendix C: Alternative Methods of Assigning an IP Address Earlier chapters describe how to a ssign a static IP address u sing DeviceInstaller, Web- Manager, and Setup Mode (through a Telnet or serial connection ). This section covers other methods for assignin g an IP address over the network.
Appendix C: Alternative Methods of Assigning an IP Address XPress DR+ User Guide 107 You can disable AutoIP by setting the unit’s IP address to 0.0.1. 0. This setting enables DHCP but disables AutoIP. BOOTP Similar to DHCP, but for smaller networks.
XPress DR+ User Guide 108 Appendix D: Binary to Hexadecimal Conversions Many of the unit’s configurati on procedures req uire you to assemble a series of options (represented as bits) into a complete command (represented a s a byte). The resulting binary value must be conv erted to a hexadecimal representation.
Appendix D: Binary to Hexadecimal Conversion s XPress DR+ User Guide 109 3. Click Hex . The hexadecimal value displays..
XPress DR+ User Guide 110 Appendix E: Compliance Information Declaration of Conformity (according to ISO/IEC Guide 22 and BS 7514) Manufacturer’s Name & Address Lantronix, 15353 Barranca Parkway.
Appendix E: Compliance Information XPress DR+ User Guide 111 Industrial Environment Emissions: Immunity FCC Part 18 Subpart C ICES-001 Issue 4 July 2004 EN61000-6-4: 2001 an d AS/NZS 4251.
Appendix E: Compliance Information XPress DR+ User Guide 112 XPress DR+W Regulatory Information USA Federal Communications Commi ssion (FCC) Notice This device complies with part 15 of the FCC Ru les.
Appendix E: Compliance Information XPress DR+ User Guide 113 This Class B digital apparatus complies with Canadian ICES-003.” Cet appareil numérique de la classe B est conforme à la norme NMB- 003 du Canada. Antenna Notice: This device has been desi gned to operate with an antenna having a maximum gain of 3 dBi.
Appendix E: Compliance Information XPress DR+ User Guide 114 Australia & New Zealan d – W ireless Notice This product has been fou nd to be compliant with the wireless reg ulatory requirements for Australia and New Zealand and is desig nated to have met Compliance Level 2.
XPress DR+ User Guide 115 Lantronix warrants each Lantronix product to be free from defe cts in material and workmanship for a period of TWO YEARS after the date of shipment. During this period, if a customer is unable to resolve a prod uc t problem with Lantronix Technical S upport, a Return Material Authorization (RMA) will be issued.
XPress DR+ User Guide 116 Index Adapters, 105 Addresses Hardware, 16 IP, 16 Applications, 15 XPress-DR+W, 28 ARP and Telnet, 107 AutoIP, 106 Binary to hexadecimals, 108 BOOTP, 107 Cables, 105 Cascadin.
An important point after buying a device Lantronix XPress DR+ (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lantronix XPress DR+ yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lantronix XPress DR+ - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lantronix XPress DR+ you will learn all the available features of the product, as well as information on its operation. The information that you get Lantronix XPress DR+ will certainly help you make a decision on the purchase.
If you already are a holder of Lantronix XPress DR+, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lantronix XPress DR+.
However, one of the most important roles played by the user manual is to help in solving problems with Lantronix XPress DR+. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lantronix XPress DR+ along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
