Instruction/ maintenance manual of the product UBox UBX4100 Lantronix
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Part Number 900-373 Revision A June 2005 UBox USB Device Server User Guide Model UBX4100.
Trademark UBox is a trademark of Lantronix. Other brand names are trad emarks or registe red trademarks of their respe ctive holders. Copyright Copyright © 2005, Lantronix. A ll rights reserved. No p art of the contents of this book may be transmitted or reproduced in an y form or by any means without the written permission of Lantronix.
Contents Figures ______________________________________________________________________ 5 Tables ______________________________________________________________________ 6 1: Using This Guide 7 Purpose .
Contents Device Status ________________________________________________________________ 27 Separating Compound Devices __________________________________________________ 28 Types of USB Devices ______.
Contents A: Status Light Behavior 58 B: Configuring the Windows XP Firewall 61 Step 1 - Determine Which Version of Windo ws XP is Installed on Your Computer _____________ 61 Step 2 – Access Your Fir.
Contents Figure 7-2. Resetting the UBox ............................................................................................................ 55 Figure 7-3. Position of Status Lights on the UBox .................................................
1: Using This Guide Purpose and Audience The Lantronix UBox USB Device Server makes it possible to sha re USB devices such as printers, scanne rs , and storage dr ives over a Local Area Network. This guide provides the information needed to configure, use, and upd ate the UBox.
2: Introduction The Lantronix UBox makes it possibl e to share, access, and control USB devices over a LAN. This User Guide deals with the UBX4100, which sup ports 10/100 Ethernet connectivity to four USB 2.0 devices at a full 12 Mbps speed per po rt.
Introduction Connectivity to Network The UBox USB Device Server provides the followi ng connections to your network: 10/100 auto sensing RJ45 Ethernet connecto r Half and full duplex support .
3: Installing the UBox The UBox package has two components: the UBox h ardware and the UBox software. Both have their own settings and configuration o ptions.
Installing the UBox Step 2 - Connect the UBox’s Power Supply and Read the LEDs 1. Connect the power supply (included in t he box) to the UBox’s po wer connector.
Installing the UBox 2. Once the UBox has power, notice the following: The UBox's status lights turn on and o ff. After a few sec onds, the lights stop blinking. If the UBox is responding properly, t he four green USB lights turn on and stay solid.
Installing the UBox Installing the UBox Software The following instructions ar e for installing the UBox software for Wind ows operating systems. To install the UBox Software: 1. Insert the product CD into your CD drive. The CD should start auto matically.
Installing the UBox 4. To verify that the application sees the UBox Device Server, click the Servers tab. Note: Initially, the UBox displays as Unnamed . Du ring configuration, you can assign a name to it. (See Editing Serve r Settings: Access Tab on page 31.
4: Using USB Devices on the Network Overview This chapter includes the followin g topics: Connecting your USB device to the UBox's USB port. Connecting to your networked USB device using .
Using USB Devices on the Network Each USB port has a green status LED light. These lights indicate wheth er your USB device is supported in the cu rrent software/firmware. A solid green light indicates that your device is supported. A slowly blinking light indicates that your USB device is not currently supported.
Using USB Devices on the Network Action The Connect/Disco nnect icon connects and disconnects the USB device. The icon is green for Connect and red for Disconnec t . Device Name Name programmed into yo ur USB dev ice by its manufacturer. This name may differ from the actual name and mode l number of your device.
Using USB Devices on the Network Figure 4-3. Selected Device Displa ying Device Details Note : By default, the UBox is configured for Multi-User Connec t Mode . In this mode, all USB devices are shared in a one-at-a-time m ode. If a device is in use by another user, that US B device's status displays as In Use By [ComputerName].
Using USB Devices on the Network Share Mode Indicates type of connection to the specific USB device: Shared: Allows multiple com puters to connect to and disconnect from the USB device. Default. Dedicated: Dedicates the USB device to a specific computer.
Using USB Devices on the Network Using Multiple UBoxes and USB Devices Compound Devices You can connect up to eight USB device s to one Lantronix UBox. While the UBox only has four USB ports, it suppor ts eight devices because of how compound USB devices work.
Using USB Devices on the Network Using the UBox System Tray The UBox System Tray on t he Windows taskbar contains icons that enable you to access the following functions qui ckly and easily: Access the UBox settings. Configure Auto Connect. Connect to and disconnect from USB devices on your UBox.
Using USB Devices on the Network About Lantronix UBox Opens a window that displays the cu rrently installed software version. UBox Settings Opens the Lantronix UBox application. Auto Connect Settings Opens the Auto Connect windo w to configure your printers for Auto Connect mode.
Using USB Devices on the Network Figure 4-6. Epson Printer Co nnected To use the auto connec t feature: 1. Select the printer on the USB Devi ces tab and do one of the following: Right-click the UBox icon in the system tray and sel ect Auto Connect Settings .
Using USB Devices on the Network Figure 4-7. Auto Connect Enab led You may see your printer listed multiple times if you or your pr inter's software created multiple printers in Windows' s Printers and Faxes window. You ca n either delete the extra printers in the Printers and Faxes wind ow o r enable Auto Connect for all of the printers.
Using USB Devices on the Network When the printer has finished printing, Auto Conn ect disconnect s your printer and makes it available to other users. Multiple Print Jobs from Multiple Users If you have two users printing to the same printer, Auto Conne ct connects whichever computer reaches the UBox first.
Using USB Devices on the Network Figure 4-9. Forced De vice Disconn ect on the Advanced Men u A message displays cautioning you to make sure the device is not being used. 3. If you are sure that you want to continue, click the Yes button. The device status is now Available .
Using USB Devices on the Network Please note that you can also configure a singl e USB device to be dedicated to particular computer and st ill share other USB devices with other computers. You can select the desired mode on the Serv ers tab. For details, please see 5: Changing the UBo x's Settings .
Using USB Devices on the Network Separating Compound Devices Types of USB Devices USB devices fall into one of the following categorie s: Single USB device: A USB device that contains only one component (fo r example, a single button mouse).
5: Changing the UBox's Settings Overview The Lantronix UBox comes pre-co nfigured for use with most networks. Ho wever, you may want to change some of the settings for your spe cific ne t work or USB device- sharing needs. This cha pter describes how to chang e the UBox's settings and what the settings affect.
Changing the UBox's Settings Figure 5-1. Servers Tab 3. Select a UBox. Detailed informat ion about the UBox display s under Server Details on the right side of the window. 4. Review the following information: Server # Your UBox's MAC/Net work address, found on the label on the bottom of the unit.
Changing the UBox's Settings message, you must upgrade your UBox’s firm ware. Select your UBox in the Servers tab and click the Edit Server Config button. (See Updating the UBox's Firmware on page 40.) Temp. Defaults : The UBox hardware is in Temporary Default Settings Mode .
Changing the UBox's Settings Figure 5-2. Edit Server Config uration – Access Tab Notes : Firmware Upgrade: After clicking the Edit Configuration button, a m essage may display informing you about new firm ware. You can only upd ate your UBox's settings after you have upgrade d your firmware.
Changing the UBox's Settings connected to the UBox. Before using a USB devic e (e.g., a printer or scanner), you must click the Connect icon on the USB Devices tab.
Changing the UBox's Settings Editing Server Settings: Network Tab The Net work tab contains network settings d etermining how the UBox communicates on your network.
Changing the UBox's Settings Note: You can get more information about Zeroco nfig (also called Zeroconf) at http://www.zeroconf.org/ Use Static IP: Use this mode if you want your UBox always to use the same net work settings. You must enter the IP Address, Subnet Mask, and Gateway for the UBox to communicate with the network.
Changing the UBox's Settings Discovery Mode Select the method the UB ox should use to send its UDP data. Broadcast: By default, the UBox uses this method to send discover messages to UBox clients. Broadcast sends UDP messages to every Ethernet-con nected device on your network.
Changing the UBox's Settings 1. On the Edit Server Conf iguration windo w, click the USB Dev ice Configuration tab. Figure 5-4. Edit Serv er Configurat ion – USB Dev ice Configuration Tab 2. Update the following settings as desired: Server Serial No.
Changing the UBox's Settings Figure 5-5. Dev ice Configuration Win dow The following information display s at the top: USB Product Name Name programmed into the USB device b y the manufacturer. Vendor ID (VID) Vendor ID programmed into the USB device by the manufacturer.
Changing the UBox's Settings and you move the USB device to a different port, select the Requires Passw ord to Connect checkbox again. Connection Password and Reenter Passw ord If you selected the checkbox above, enter and then ree nter a password a user must use to view the USB device.
Changing the UBox's Settings Restoring Default Settings Note: Restoring the UBox’s default settings closes all device connections, possibly adversel y affecting users conn ected to them. Please be sure that all devices attached to the UBo x are not in use before continuing.
Changing the UBox's Settings Figure 5-7. Servers Tab 2. Click the Update Server Firm ware button. An update confirmation window displays. Figure 5-8. Update Serv er Firmware 3. Click the Updat e button to start the upgrade. Note: Always have the latest firm ware installed on your UBox.
Changing the UBox's Settings Overriding Server Network Settings You can override server network settings to configure a UBox that has been plac ed in a static IP-based network. This make s it so that you do not have to change your local TCP settings, connect to the UBox using a direct Ethernet connection, or set up a DHCP address.
Changing the UBox's Settings addresses are in the range 16 9 .254.0.1 to 16 9.254.255.1. Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses.
6: Changing Local Software Settings To modify the settings for the UBox software, you use the Local Settings tab. These settings are kept on your computer. Note: The Servers tab is for m odifying the settings for the UBox. These settings are stored on the UBox hardwa re.
Changing Local Software Settings Figure 6-1. Local Settings Tab 2. In the Personal Communications Settings area, update the following information as needed: Client Name Name of your computer that is broadc ast to the UBox and to other users on the network.
Changing Local Software Settings Updating Server Access Settings The Server Access Settin gs area in the Local Settings tab is for connec ting to a UBox that is either password protected or uses active discovery. For most users, Server Access Settings are blank.
Changing Local Software Settings Server # Serial number of the UBox to which you want to connect. Server Name Name of the UBox to which you want to connect. Status Status of the UBox to which you want to connect. Online displays if you have succ essfully connected to the UBo x.
Changing Local Software Settings Switching Between Sets of UBoxes The UBox software on your computer can onl y “see” eight UBoxes at a time. This is true even with Active Discovery, which c an see UBoxes with different UDP po rt numbers.
7: T roubleshooting Before You Begin Please make sure that you already have: Installed the latest version of the Lantronix UBox software. Connected your UBox hardware to your network. Connected your computer to the same network as the UBox hard ware.
Troubleshooting Figure 7-1. Status Lights SYSTEM NETWORK 1 2 3 1 2 3 4 3 2 1 USB Note : For a detailed description of eve ry light and its status, please read A: Status Light Behavior . While the UBox is booting up, different status lights turn on and off.
Troubleshooting SYSTEM Status Lights 2 and 3 Look at the USB status lights 2 and 3 (two red lights under SYSTE M). Status 2 is the red light in the middle, and Status 3 is t he rightmost red light).
Troubleshooting USB Status Lights 1-4 Locate the green light under USB that corresponds to the USB port to which your USB device (e.g., printer or scanner) is connected. Status Conditio n Suggestions Off The UBox does not have po wer. Check the UBox's power suppl y and its connection to an outlet.
Troubleshooting Troubleshooting: UDP Ports Make sure that your UBox software and hard ware are communicating on the same UDP port. To verify this, open the Lantronix UBox application.
Troubleshooting Troubleshooting: Network Issues Communication Between your PC and the UBox If you have determined via the status LEDs that the UBox is communicating with a specific network, but networ.
Troubleshooting If you are using a firewall, configure the fi rewall software to allow UDP traffic on port 10010 and to allow TCP/IP traffic on port 1001 0.
Troubleshooting Rebooting the UBox into Safe Mode Using the Reset Button If you have made an unwanted change to the UBox settings an d can no longer access the UBox, you can boot it into a “saf e mode.” In this mode, t he UBox reboots using default settings (e.
Troubleshooting Technical Support If you are experiencing an error that is not described in this ch apter, or if you are unable to fix the error, contact us a s follows: Technical Support US C heck our online knowle dge base or send a question to Technical Suppo rt at http://www.
A: S tatus Light Behavior The Lantronix UBox comes equipp ed with ten LE D lights that report the status of the Lantronix hardware. Figure 7-3. Position of Status Lights on t he UBox SYSTEM NETWORK 1 .
Status Light Behavior Table 7-1 . UBox Status Lights —UBox is Booting UP Stage Status Troubleshooting STAGE 1 UBox Is Booting Up When the USB UBox is first powered on, the (red) SYSTEM 3 light is ON while the UBox is booting. If this light never goes off or the 4 (green) USB lights never come on, you may have a har dware failure.
Status Light Behavior Table 7-2. UBox Status Lights -- UBox is Runni ng Light Color Status Green Slowing Blinking (on for 3 seconds then off/on): UBox is working. OFF or ON (does not blink): SYSTEM 1 If the light is off, the UBox is not rece iving pow er.
B: Configuring the Windows XP Firewall The following instructions detail ho w to configure Window XP's buil t-in firewall for use with the Lantronix UBox. While these instructions are specifi c for this software, you can apply the basic idea of these in structions to configuring other firewalls.
Configuring the Windows XP Firewall Step 2 – Access Your Firewall Software (Window s XP and XP Service Pack 1 Only) You need to know your UBox's UDP/ TCP port numbers and IP addre ss before configuring your firewall.
Configuring the Windows XP Firewall Dynamic addresses can chang e at any moment, m aking it harder for firewalls to keep track of. If you need to use a fi rewall, we sugg est that you configure your UBox to use a static IP address. Also, if your fire wall is currently turned on, you will not be able to see the UBox.
Configuring the Windows XP Firewall 4. Click the Advanced tab, and then clic k the Settings button. The Advanced Settings window opens Figure 7-6. Advanced Settings Wind ow Step 3a - Add Settings to the Firewa ll to Allow Communication with the UBox To add your UDP Port to the fire wall: 1.
Configuring the Windows XP Firewall 2. In the Description of Service field, enter something descriptive like “Lantronix UBox UDP.” 3. In the IP address fiel d, enter the IP address. 4. In both the External Port and Internal Port fields, enter the UDP port numb er.
Configuring the Windows XP Firewall Step 3b - Access and Configure Your Fi rewall Softw are (Windows XP Service Pack 2 Only) To access your fire wall software: 1. From the Start menu, click Control Panel . The Control Panel window opens. 2. Double-click Windo ws Firew all .
Configuring the Windows XP Firewall Figure 7-10. Exceptions Tab To add your UDP port to the fire wall: 1. On the Exceptions tab, click the Add P ort button. The Add a Port window displays. Figure 7-11. Add a Port Window - UDP 2. In the Name field, enter something descriptive like “Lantronix UBo x UDP.
Configuring the Windows XP Firewall 4. Select UDP . 5. Click OK . To add your TCP port to the fire wall: 1. On the Exceptions tab, click the Add P ort button. The Add a Port window displays. Figure 7-12. Add a Port Window - TCP 2. In the Name field, enter something descriptive like “Lantronix UBo x TCP.
C: Compliance FCC United States FCC DECLARATION OF CO NFORMITY We, Lantronix, at 15353 Barranca Parkway Irvine, CA 92618 USA (949) 353-39 90 declare under our sole responsibility that the Lantronix UBox USB Server, Model UBX4100 complies with Part 15 of FCC Rule s.
Compliance CE Mark Declaration of Conformity (According to EN 45014) Manufacturer's Name an d Address Lantronix 15353 Barranca Parkway Irvine, CA 92618 USA (949) 353-39 90 Declares that the produ.
Compliance Australia/New Zealand This device complies with AS/NZS 3548 Class B limits for the operation of Information Technology Equipment. UBox User Guide 71.
D: Lantronix Softwar e License Agreement This Agreement constitutes a legal agre ement between you, the end user, and Lantronix regarding the Lantronix software accomp anying this Agreement (‘Software’). You should carefully read the following term s and conditions before installing this software.
Lantronix Software License Agreement 5. LIMITED WARRANTY. As its only Wa rranty under this Agreement, Lantronix warrants the media on which the Softwa re is provided to be free from defects in materials under no rmal use for a period of 90 days from the date of the purcha se of the Lantronix UBX4100 hardware.
E: Lantronix W arranty Lantronix warrants each Lantronix product to be free from defe cts in material and workmanship for a period of TWO YEARS after the date of shipment. During this period, if a customer is unable to resolv e a product problem with Lantronix Tech nical Support, a Return Material Authorization (R MA) will b e issued.
An important point after buying a device Lantronix UBox UBX4100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lantronix UBox UBX4100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lantronix UBox UBX4100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lantronix UBox UBX4100 you will learn all the available features of the product, as well as information on its operation. The information that you get Lantronix UBox UBX4100 will certainly help you make a decision on the purchase.
If you already are a holder of Lantronix UBox UBX4100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lantronix UBox UBX4100.
However, one of the most important roles played by the user manual is to help in solving problems with Lantronix UBox UBX4100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lantronix UBox UBX4100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
