Instruction/ maintenance manual of the product 1721 VPN Lancom
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110642/0109 LANCOM Systems GmbH Adenauerstr . 20/B2 52146 Würselen Germany E-Mail: info@lancom.eu Internet www .lancom.eu LANCOM 821+ LANCOM 1711+ VPN LANCOM 1721 VPN LANCOM 821+ LANCOM 1711+ VPN LANCOM 1721 VPN 쮿 Handbuch 쮿 Manual ...co nnecti ng you r bus iness 110642_LC-821plus-1711plus-1721-1 1 110642_LC-821plus-1711plus-1721-1 1 07.
LA NCOM 821+ LANC OM 1711+ VPN LANC OM 1721 VPN.
© 2009 LANCOM Systems GmbH, Wuersele n (Germany). All rights r eserved. While the informat ion in this manual has been compiled wit h great care , it may not be deemed an assurance of pr oduct characteristics. LANCOM System s shal l be liable onl y to the degre e specified in the t erms of sale and del ivery .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Preface 3 EN Preface Thank you for placing your trust in this LANCOM Systems produ ct. With the LANCOM Rou ter you have chos en a powerful r outer that possesses integrated DSL respectively ADSL and ISDN int erfaces by default as well as an integrated 4- port switch.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Preface 4 EN Y ou are now reading the user manual. It contains all information you need to put your devi ce in to o per ati on. I t als o contains all of th e important technical specifica tions.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Preface 5 EN contact addresses of LANCOM support, please se e the enclosed leaf- let or the LANCOM Systems website. Information symbols V ery important inst ructions. Fail ure to obser ve this may r esult in damage.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Contents 6 EN Contents 1 Introduction 9 1.1 How do ADSL and ADSL 2+ work? 9 1.2 What does VPN offer? 10 1.3 What can your LANCOM Router do? 11 2 Installation 14 2.1 Package contents 14 2.2 System requirements 14 2.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Contents 7 EN 5 Linking two networks 40 5.1 What informat ion is necessary? 41 5.1.1 General informati on 41 5.1.2 Setti ngs for the TCP/IP router 43 5.1.3 Setti ngs for the IPX route r 44 5.1.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Contents 8 EN 9 Troubleshooting 65 9.1 No WAN connection is established 65 9.2 DSL data transfer is slow 65 9.3 Unwanted connections under Windows XP 66 9.4 Cable testing 66 10 Appendix 68 10.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 1: Intr oduction 9 EN 1I n t r o d u c t i o n The models LANCOM 821+, LANCOM 17 21 VPN and LANCOM 1711+ VPN are fully- featured route.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 1: Introduction 10 EN This is facil itated by sp litters whic h separate the voice f requencies from the data frequencies.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 1: Intr oduction 11 EN The RAS PCs connect to the headquarters LAN via the Internet.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 1: Introduction 12 EN Bridge function fo r coupling networks via ISDN connection ✔✔✔ Port - Mapping to set up LAN ports as addi.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 1: Intr oduction 13 EN IP masquerading (NA T , P A T) to co nceal individual LAN workstati ons behind a single public IP addr ess.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installation 14 EN 2 Installation This chapter will assist you to quick ly install har dware and softwar e. First, check the package contents and system requir ements. The device can be installed and co nfigured quickly and easi ly if all prerequisites are fulfilled.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installatio n 15 EN Operating system that support s TCP/IP , e. g. Windows Vista™, Windows XP , Windows Millennium Edition (Me), Windows 2000, Win- dows 98, Linux, BSD Unix, Apple Mac OS, OS/2.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installation 16 EN LANCOM 1711+ VPN To p T h e t w o t o p - m o u n t e d L E D s e n a b l e t h e m a i n f u n c t i o n s t a t u s t o b e a s s e s s e d even if the device is positioned verticall y .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installatio n 17 EN tion about a later assignment of the configuration passwor d see the section “Security sett ings”.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installation 18 EN ADSL data ( LANCOM 821+ and LANCOM 1721 VPN only) Information on data tr affic at the A DSL connector: .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installatio n 19 EN If the ISDN status LED goes off automatically , this does not indicate an error at the S 0 b u s. It is in fa ct be ca us e se ve r al I SD N c on ne ct io ns and PBXs switch the S 0 bus into power- saving mode after a certain period of inactivity .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installation 20 EN LANCOM 821+ and LANCOM 1721 VPN V oltage swit ch Connection for the included power adapter Switch w.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installatio n 21 EN Reset swit ch The reset switch has two different func tions depending on the length of time that it is pressed: Restarting the de vice (soft reset) – push the button for less than five seconds.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installation 22 EN Boot only: With a suitable setting, th e behavior of the reset button can be controlled; the button is then ignored or a press of the button prompts a re- start only , however long it is held down.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installatio n 23 EN ISDN – to connect the L ANCOM Ro uter to the ISD N, plug one end of the supplied ISD N connector ca ble (.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 2: Installation 24 EN 2.5.1 Starting the softwar e setup Place the product CD into your drive. The setup progr am will start automati- cally . If the setup does not start automatically , run AUTORUN.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configurat ion 25 EN 3 Basic configuration The basic configuration is conducted with a convenient Setup Wizard that provides step- by- ste p guidance throug h the configuration and that requests any necessary information.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configuration 26 EN New LAN – fully automati c configur ation possible T he se t u p w iz a r d o f fe rs t o co nf i g ur e T C P/ IP f ul ly a u t om at i ca ll y i f no ne t w or k devices connected have yet been config ured.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configurat ion 27 EN Server: The LANCOM VPN Router operates as DHCP server i n the net- work; as a minimum its own IP ad dress and the n etwork mask must be assigned.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configuration 28 EN 3.1.4 Settings for the ISDN Connection If you wish to use the ISDN connection you can make the following settings: One or more ISDN MSNs on which the r outer should answer calls.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configurat ion 29 EN If you cannot access an unconfigured LANCOM, the problem may be due to the netmask of the LAN: wi th less than 254 p ossible hosts (net- mask > '255.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configuration 30 EN Section 'TCP/IP setti ngs to workstat ion PCs' will describe the setti ngs required for the individual workstat ions in the LAN. 3.3 Instructions for WEBconfig Device settings can be configured fr om any Web browser .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configurat ion 31 EN If the configuration computer does no t r etrieve its IP address fr om the LANCOM DHCP server , it deter.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configuration 32 EN The MAC address on a st icker on the base of the device. If there is no DNS server in the LAN, or if it is not coupled to the DHCP server , the devic e cannot be reached vi a the name.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configurat ion 33 EN Setup Wizards The setup Wizards allow quick and easy configuration of the most common device settings. Sele ct the Wizard and enter the appr opriate data on the fol- lowing scree ns.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 3: Basic configuration 34 EN IP address assignment vi a a separate DHCP server The workstation PCs must be configured so that they automatically obt ain their own IP address and the IP addresses of the standard gateway and DNS server (vi a DHCP).
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 4: Setting up Internet access 35 EN 4 Setting up Internet access The LANCOM provides a central po int of Interne t access for all of the comput- ers in the LAN. Which WAN interface? Setting up the Internet access is carried out with the help of a convenient Wiz- ard.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 4: Setting up Internet access 36 EN Billing by time or f latrate – select the method by whic h you are billed by your Internet pr ovider .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 4: Setting up Internet access 37 EN 4.1 The Internet Connection Wizard 4.1.1 Instructions for LANconfig Mark your devic e in the se lection window . From the command line, select Extras Setup Wizard .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 4: Setting up Internet access 38 EN The Wizard will inform you as soon as the entries ar e complete. Close the configuration with Finish . 4.1.2 Instructions for WEBconfig Select the entry Set up Internet conne ction from the main menu.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 4: Setting up Internet access 39 EN 4.2.1 LANconfig Wizard Mark your LANCOM i n the sele ctio n window . From the command line, select Extras Setup Wizard . In the selection menu, sele ct the Setup Wizard, Configure firewall and confirm the select ion with Continue .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 40 EN 5 Linking two networks With the network interconnection (also known as LAN to LAN coupling) of the LANCOM Router, two local networks are linked.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 41 EN The ISDN call back function cannot be configured using the wizard. It can only be set up in the ex pert co nfigur ation. For details, please see the ref ere nc e m an ual .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 42 EN I n c a s e y o u r d e v i c e h a s a n ISDN connection , the w izard asks whether the remote site has ISDN as well. The type of IP address must be stated for both sides for VPN connections via the Internet.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 43 EN The password for the ISDN connection is an alternative to the use of the ISDN caller ID. It is always used to authenticate callers that do not s e n d a n I S D N c a l l e r I D .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 44 EN DNS access to the remote LAN Thanks to DNS, it is not only possi ble to acces s remote computer s in a TCP/IP network via their IP address, but al so by using fr eely defined names.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 45 EN The IPX network numbers in the head an d br anch offices ar e specified t o the resp ec ti ve re mo te si des . The three required network numbers are designated as “External Network Numbers” by the IPX c onventions.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 46 EN 5.2 Instructions for LANconfig Per form the configuration on both r outers, one at a time. Launch the 'Connect two local area networks' wizard.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 47 EN 5.3 1- Click- VPN for networks (site- to- site) The site- to- site coupling of networks is now very simple wi th the help of the 1- Click- VPN wizard. It is even possible to simultane ously couple multiple rout er s t o a ce nt ral ne tw ork .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 5: Linking two networks 48 EN Select whether connection establishment is to take pl ace via the name or IP address of the central r outer , or via an ISDN connection. Enter the address or name of the central router , or its ISDN number .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 49 EN 6 Providing dial- in access Y our LANCOM Router supports dial- in connections to permit individual com- puters full ac cess to your networ k. This service is also know n as RAS (Remote Access Service).
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 50 EN 6.1.1 General information The following entries are required to set up a RAS connection. The first column indicates whether the informat ion is required for a VPN (standar d method using “pr e shared keys“) an d/or an ISDN connection.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 51 EN Please refer to chapter “Linking two networks” on page 39 for advice about the other values requir ed for the installation of a RAS access. 6.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 52 EN same applies in the ot her direction as well : computers in the LAN will also be able to access the remote machine.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 53 EN Networking first. When conn ected, they can search for and access computers in the remote network (via Find Computer s, not through the Network Neighbourhood).
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 54 EN T h e w i z a r d w i l l r e t u r n a m e s s a g e t o i n d i c a t e t h a t i t h a s a l l t h e i n f o r m a t i o n it needs. Close the wizard with Finish .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 6: Providing dial- in access 55 EN Print out profile Sending a profile via e- mail could be a security risk should t he e- mai.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 7: Sending faxes with L ANCAPI 56 EN 7 Sending faxes with LANC API LANCAPI fr om LANCOM S ystems is a special version of the popular C API inter- face.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 7: Sending faxes with LANCAPI 57 EN 7.1 Installation of the LANCOM CAPI F axmodem Select the entry Install LANCOM software in the setup program of your LANCOM CD . Highlight the option CAPI Faxmodem , click Next and follow the instru c- tions of the installation routine .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 7: Sending faxes with L ANCAPI 58 EN 7.2 Installation of the MS Windows fax service Select the option Printers and Faxes from the contr ol panel. Select the option Se t up faxing from the window ’Printers and F ax’.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 7: Sending faxes with LANCAPI 59 EN Adjust the fax de vice as printer . Click on OK.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 8: Security settings 60 EN 8 Security settings Y our LANCOM device has nume rous security functions. Y ou find in this chapter all information needed for an optima l protection of the b ase statio n.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 8 : Security settings 61 EN Select in the sele ction menu the setu p wizard Control Security Settings and confirm y our choice with Next .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 8: Security settings 62 EN Have you permitted re mote configuration? If you do not requ ire r emote configurat ion, please ensur e to switch it off .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 8 : Security settings 63 EN be found in the LANconfig in the configuration area 'IP r outer' on the 'Routing' tab.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 8: Security settings 64 EN With the ISDN locati on verification, the device can onl y be operated at one particular ISDN conne ction.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 9 : T roubl eshooting 65 EN 9T r o u b l e s h o o t i n g In this chapter , you will find suggesti ons and assistance for a few common dif- ficulties. 9.1 No W AN connection is established After start- up the router automatically attempts to connect to the DSL pro- vider .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 9: T roubleshooting 66 EN Increasing the TCP/IP window size under Windows If the actual transfer r ate of a DSL co nnection is signif.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 9 : T roubl eshooting 67 EN tested (e.g. “DSL1” or “LAN-1”). Pay attention to the corr ect spelling of the interfaces. Start the tes t for the specified interfac e by clicking on Execute .
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 10: Appendix 68 EN 10 Appendix 10.1 Performance data and specifications LANCOM 821+ LANCOM 1721 VPN LANCOM 1711+ VPN Connections Ether net LAN 4x 10/100Base-TX, auto sensing, switch with node/h ub auto sensing WAN/ADSL ADSL over ISDN as per ITU G.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 10: Appendix 69 EN 10.2 Contact assignment 10.2.1 W AN interface Only LANCOM 1711+ VPN 8- pin RJ45 socket 10.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Chapter 10: Appendix 70 EN 10.2.3 ISDN S 0 interface 8- pin RJ45 socket, corr esponding to ISO 8877, EN 60603- 7 10.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Chapter 10: Appendix 71 EN 10.2.5 Configuration interface (Outband) 8- pin mini- DIN socket 10.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Index 72 EN Index Numerics 10/100Base- TX 20 3- D ES 40 , 49 A Accounting 28 ADSL Connect 20 Connector cable 14 Transfer rates 9 AES 40 , 49 .
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Index 73 EN H Hardware installation 21 I ICMP 63 Information symbols 5 Installation 14 ADSL 22 configuration port 23 DSL 22 ISDN 23 LAN 22 LAN.
LANCOM 821+ – LANC O M 1711+ VPN – LANCOM 1721 VPN Index 74 EN PBX 9 Ping 46 Power adapter 14 , 20 PPP 49 PPP client 53 Prefix for external l ine 28 Preshared Key Shared Secret 43 R RAS 11 Rem.
LANCOM 821+ – L ANCOM 1711+ VPN – LANCOM 1721 VPN Index 75 EN W WAN Connector cable 14 WEBconfig 30 System requirements 15.
An important point after buying a device Lancom 1721 VPN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lancom 1721 VPN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lancom 1721 VPN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lancom 1721 VPN you will learn all the available features of the product, as well as information on its operation. The information that you get Lancom 1721 VPN will certainly help you make a decision on the purchase.
If you already are a holder of Lancom 1721 VPN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lancom 1721 VPN.
However, one of the most important roles played by the user manual is to help in solving problems with Lancom 1721 VPN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lancom 1721 VPN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
