Instruction/ maintenance manual of the product LaCinema Mini HD Bridge LaCie
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L aC ine ma Min i H D B rid ge T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction................................................................................................................. 7 1.1. Minimum System Requirements .
L aC ine ma Min i H D B rid ge T abl e o f Co nte nts Us er Man ual pag e 2 7. Sharing Files Throughout Your Home Network ......................................................... 47 7.1. Manage Files from a Networked Computer ........................
L aC ine ma Min i H D B rid ge T abl e o f Co nte nts Us er Man ual pag e 3 10. Troubleshooting ........................................................................................................ 75 10.1. Television/Stereo Connection ............
L aC ine ma Min i H D B rid ge F orew ord Us er Man ual pag e 4 Copyrights Copyright © 2010 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval system, .
L aC ine ma Min i H D B rid ge F orew ord Us er Man ual pag e 5 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
L aC ine ma Min i H D B rid ge F orew ord Us er Man ual pag e 6 Operating Environment T emperatures ■ Do not expose the LaCinema Mini HD Bridge to temperatures outside the range of 5° C to 30° C (41° F to 86° F). As high end audio/video appliance, the LaCinema Mini HD Bridge has been designed with an efficient ventilation system.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 7 1. Introduction Congratulations on the purchase of your new LaCinema Mini HD Bridge! The LaCinema Mini HD Bridge plugs directly into a wide array of audio/visual equipment for instant playback of stored home movies, music or photos.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 8 1.1. Minimum System R equirements ■ Latest version of Windows XP, Windows Vista, Windows 7 / Mac OS X 10.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 9 Video Codecs ■ MPEG-1 ■ MPEG-2 / HD ■ MPEG4 ■ DivX / HD ■ Xvid ■ H.264 HD ■ WMV9 HD ■ VC-1 Video File T ypes (Conta.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 10 1.3. Bo x Content Your LaCinema Mini HD Bridge package contains the system tower and an accessories box containing the items listed below. 1. LaCinema Mini HD Bridge 2. Remote control 3.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 11 1.5. Views of the LaCinema Mini HD Bridge 1.5.1. Front View 1. Infrared receiver – Receives the infrared signal from the remote control.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 12 1.6. Cables and Connectors 1.6.1. A/V (Audio/Video) Cables These cables provide the audio and video signals to your stereo and TV. The LaCinema Mini HD Bridge supports the following standards: 1.
L aC ine ma Min i H D B rid ge Int rod ucti on Us er Man ual pag e 13 1.7. P ower Management This product features a low power mode which conserves electricity when the drive is not in use, and an instant on mode which optimizes the drive for responsiveness (not applicable for USB-to-computer connection).
L aC ine ma Min i H D B rid ge Usi ng the Rem ote Con tro l Us er Man ual pag e 14 2. Using the R emote Control Some of the buttons of the remote control have different functions or no function at all depending on the type of file you are viewing.
L aC ine ma Min i H D B rid ge Usi ng the Rem ote Con tro l Us er Man ual pag e 15 2.2. R emote Control Key Inde x Th e LaC in em a Min i HD Br id ge’ s re mo te co nt ro l all ow s you to co nt ro l th e L aC in em a Mi ni HD Br id ge wh ile it s c on ne ct ed to you r T V o r h om e th ea tr e ce nt er .
L aC ine ma Min i H D B rid ge Usi ng the Rem ote Con tro l Us er Man ual pag e 16 2.2.1. Important Button Details 1. OK: This button allows you to confirm a selection. 2. Return: Press this button to return to the previous menu. 3. Settings button: This button is used to display the available set- tings or actions in the different media spaces.
L aC ine ma Min i H D B rid ge Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 17 3. Setting Up: Hard Drive Installation and T ransferring Files In order to play files on your TV using the LaCinema Mini HD Bridge, you must connect some kind of storage to the casing.
L aC ine ma Min i H D B rid ge Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 18 3.1. Connect Storage (External Hard Drive or Internal Hard Disk) 3.1.1. Option A: Connect External Hard Drive This chapter explains how to load files onto your external hard drive, then how to connect the drive to your LaCinema Mini HD Bridge.
L aC ine ma Min i H D B rid ge Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 19 3.1.2. Option B: Install Internal Hard Disk When installing an internal hard drive, select a 2.5” SATA hard disk that turns at 5400 RPM. Check www.lacie.com for a list of compat- ible drives.
L aC ine ma Min i H D B rid ge Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 20 5. Secure the disk drive in the casing by inserting the two included screws into the slots as indicated ( Fig.
L aC ine ma Min i H D B rid ge Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 21 St ep 2 : C on ne ct L aCi ne ma M in i H D Br id ge t o Co mpu te r 1. C on nec t on e end of th e USB cab le to yo ur co mp ut er an d the ot he r en d to th e sma ll US B po rt on the re ar of the La Ci ne ma Mini HD Br id ge ( Fi g.
L aC ine ma Min i H D B rid ge Set tin g Up : T ran sfe rrin g F iles Us er Man ual pag e 22 3.2. Unmounting Y our Drive In order to avoid file corruption on your external hard drive or inter- nal hard disk installed in the LaCinema Mini HD Bridge, you should unmount its volume before unplugging the USB cable.
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 23 4. Setting Up: Connecting to TV and Network This chapter explains how to connect your LaCinema Mini HD Bridge to your television in order to browser and play files.
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 24 4.1.1. HDMI (High-Definition) Connection 1. Connect the HDMI cable to your television’s HDMI port and to the corresponding port on the LaCinema Mini HD Bridge ( Fig.
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 25 4.1.3. Optical Audio (S/PDIF) Connection In each of the above connection methods, it is possible to connect th.
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 26 4.2. STEP 2: Connect the Ethernet Cable NOTE: If you prefer to connect to the network wirelessly, skip this step. You will set up wireless in 4.4. STEP 4: Complete the Installa- tion Wizard .
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 27 4.3. STEP 3: Connect the P ower Supply IMPORTANT INFO: If your power supply cable is already con- nected, turn on your TV and then skip to 4.4. STEP 4: Complete the Installation Wizard .
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 28 4.4. STEP 4: Complete the Installation Wizard The first time you turn on the LaCinema Mini HD Bridge, a wizard appears to help you configure your settings.
L aC ine ma Min i H D B rid ge Set tin g Up : C onn ecti ng to T V Us er Man ual pag e 29 6. Select the type of network connection (Wireless or Ethernet) and click Next , or click Skip ( Fig. 41 ). IMPORTANT INFO: If you choose the Ethernet (wired) connec- tion, make sure you have connected the Ethernet cable as described in section 4.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 30 5. Playing Multimedia Files This chapter explains how to use the interface and to play files lo- cated either on the internal hard disk, an attached USB hard drive, or network source.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 31 5.1. Movie Space Navigate to the Movies Space using the Left and Right but- tons.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 32 5.1.1. Movie Space Options While a movie is playing, you can adjust several playback pa- rameters. Press the Setup button to display or exit the on-screen menu, and use the Left and Right buttons to navigate to a setting and to enter the setting menu (see Fig.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 33 6. Change play mode: By pressing the Setup button you can adjust the play mode as follows: a. Normal ( Fig. 52 ) b. Repeat one: The currently playing file will repeat continuously ( Fig.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 34 5.2. Photos Space Navigate to the Photo Space using the Left and Right buttons.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 35 5.2.1. Photo Space Options While a photo is being displayed, you can adjust several playback pa rameters. Press the Setup button to display or exit the on- screen menu, and use the Left and Right buttons to navigate to a setting and to adjust (see Fig.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 36 5.3. Music Space Navigate to the Music Space using the Left and Right buttons.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 37 ■ Now playing: If a music file is playing, this icon will be present ( Fig. 60 ). Clicking the button will take you to the Now Play- ing window. Click the button to stop music playback.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 38 5.3.1. Music Space Options During playback, you can adjust several pa rameters ( Fig. 62 ). Press the Setup button to display or exit the on-screen menu and con- figure the following settings.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 39 4. Random: Files in the current folder or playlist will play in random order ( Fig. 66 ). 5. Random repeat all: Files in the current folder or playlist will play in random order and in succession repeatedly ( Fig.
L aC ine ma Min i H D B rid ge Pla yin g Mu lti med ia F iles Us er Man ual pag e 40 5.4. Network Space Navigate to the Network Space using the Left and Right but- tons.
L aC ine ma Min i H D B rid ge Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 41 You can stream content to your LaCinema Mini HD Bridge via the network connection from a networked UPnP or DLNA server located on a host computer (Mac or PC) or a network-attached hard disk (NAS).
L aC ine ma Min i H D B rid ge Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 42 6 . 2 . F r o m W i n d o w s o r M a c C o m p u t e r s You can install software on your computer which will enable it to act as a UPnP media server and stream files to the LaCinema Mini HD Bridge via your Ethernet or wireless network.
L aC ine ma Min i H D B rid ge Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 43 6.2.2. Windows Media Player (WMP) IMPORTANT INFO: This software is compatible with Windows only. Install Windows Media Player (WMP) 11 to allow you to stream con- tent to the LaCinema Mini HD Bridge via your Ethernet or wireless network.
L aC ine ma Min i H D B rid ge Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 44 6.2.3. Shared folders on your Computer After you modify some settings in your operating syste.
L aC ine ma Min i H D B rid ge Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 45 Windows Vista & Windows 7 1. Locate the folder with the files you want to share. 2. Right-click the folder that you want to share, and then click Share ( Fig.
L aC ine ma Min i H D B rid ge Pla yin g F iles Fr om a N etwo rke d Me dia Ser ver Us er Man ual pag e 46 Mac OS X 10.5.x & 10.6.x 1. Open your System Preferences and select Sharing . 2. Click File Sharing in the left-hand column and check the box ( Fig.
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 47 7. Sharing Files Throughout Y our Home Network Thanks to its support for network protocols, yo.
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 48 7.1.1. STEP 1: V erify Physical Connection 1. First, make sure the LaCinema Mini HD Bridge has been con- nected to the TV and network as described in section ( 4.
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 49 7.1.3. STEP 3: LaCie Network Assistant: Manage Files Windows Users: a. Select LaCie Network Assistant in Start/Programs. A Network Assistant icon will appear in the system tray ( Fig.
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 50 IMPORTANT INFO: Make sure that IPConf support is activated in the LaCie Network Assistant preferences ( Fig. 88 , PC users, and Fig. 89 , Mac users).
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 51 7.1.4. Alternative Network Connection Methods If your LaCinema Mini HD Bridge is connected to your home net- work, it is possible to access its volume without using the LaCie Network Assistant.
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 52 7.2. Play Files on Networked Media Players The LaCinema Mini HD Bridge is both a network media player and server. Note that this functionality is only available if you have in- stalled an internal hard disk.
L aC ine ma Min i H D B rid ge Sha rin g F iles Thr ough out Y our Hom e Ne two rk Us er Man ual pag e 53 7.2.2. UPnP Usage Example: XBO X Here is a typical example using an XBOX: 1. Connect storage, either an external hard drive or internal hard disk, loaded with multimedia files to the LaCinema Mini HD Bridge (see 3.
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 54 8. R eformatting the LaCinema Mini HD Bridge Please read the following information on file syst.
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 55 8.1. Windows XP Users The steps listed below will help you format and partition your disk drive using Windows XP. For more information on choosing the op- timal file format, refer to 8.
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 56 9. Specify the partition size. Please note that FAT32 partitions must be 32GB (32000MB) or smaller. By default, the partition oc- cupies the entire volume ( Fig.
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 57 12. A window appears listing your choices. If all seems well, click Finish to begin the format process ( Fig. 101 ). To make a change, select Back .
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 58 8.2. Windows Vista & Windows 7 Users The following steps explain how to format your LaCie hard disk using Windows Vista or Windows 7. 1. Right-click Computer and choose Manage .
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 59 5. Assign a drive letter or accept the default ( Fig. 106 ). Select Next> . 6. Choose the file system format for the partition. If the partition size is 32GB or less, the choices will include NTFS and FAT32.
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 60 7. The last window is a summary of the format options you have just selected. If all looks to be correct, click Finish for the format to begin ( Fig.
L aC ine ma Min i H D B rid ge Ref orm atti ng the L aCi nema Mi ni H D B ridg e Us er Man ual pag e 61 8.3. Mac OS X Users CAUTION: Following these steps will erase everything from the hard drive. If you have information that you want to protect or con- tinue to use, back up this information before performing these steps.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 62 The LaCinema Mini HD Bridge Setup Space will help you to prop- erly configure and customize your device. Access it at any time by clicking the Setup button. When the setup menu is shown, the playback will be automatically paused.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 63 F ig. 115 F ig. 116 9.1.2. Display Resolution Choose a display resolution to match your television (default is Auto ). 9.1.3. Aspect Ratio Depending on your television’s setup, choose either ( Fig.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 64 9.1.5. NTSC/P AL Depending on your television’s configuration, choose either PAL or NTSC ( Fig. 117 ) (note that PAL is the default setting). Alternatively, you can change this setting by pressing and holding the Setup button until the standard changes.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 65 9.2.2. Subtitle Font Size Choose from a range of 24pt to 40pt ( Fig. 120 ): F ig.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 66 9.3. Settings: Music 9.3.1. Music Sequence Choose from the following ( Fig. 121 ): ■ Repeat one : The currently playing file will repeat continuously. ■ Repeat all: All files in the current folder will play in succession repeatedly.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 67 F ig. 124 9.4. Settings: Photo 9.4.1. Slideshow This parameter allows you to change the way pictures are played back (default is Normal ) ( Fig. 124 ): ■ Normal ■ Shuffle ■ Repeat All ■ Repeat All and Shuffle 9.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 68 9.4.3. T ransition Effect This parameter allows you to modify the transition effects between photos (default is Normal ) ( Fig.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 69 9.5. Settings: System 9.5.1. Language Choose your language. 9.5.2. Content Aggregation This setting activates or deactivates the file database, which allows you to browse files within each media type according to certain pa- rameters (file type, date, recent, etc.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 70 9.5.5. Additional Encoding Support Change this setting if you encounter incorrect text characters in file names in the drive operating system (default is Western Europe ) ( Fig. 131 ).
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 71 9.5.7. About Clicking this feature will provide you with the firmware version of your LaCinema Mini HD Bridge ( Fig. 133 ). 9.5.8. Update Device This feature allows you to update your LaCinema Mini HD Bridge’s operating system.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 72 9.6. Settings: Network 9.6.1. Network Setup: Wired / Wireless This page will display your LaCinema Mini HD Bridge’s network val- ues, such as IP address ( Fig. 137 ). To modify these values, click the Configure button.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 73 9.6.2. Device Name This page allows you to change the device name of your LaCinema Mini HD Bridge. This is the name that will appear on your network. ( Fig. 139 ). Use the arrow keys and the button to use the on- screen keyboard to type a new name.
L aC ine ma Min i H D B rid ge Set tin gs M enu Us er Man ual pag e 74 9.6.5. Auto Login This feature allows your LaCinema Mini HD Bridge to connect auto- matically to your wireless network (default is ON ) ( Fig. 142 ). If auto login is turned off, you will need to type your network password each time your drive is turned on.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 75 If your LaCinema Mini HD Bridge is not working correctly, please re- fer to the following checklist to determine the source of the problem.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 76 10.1. T elevision/Stereo Connection Problem Question Answer The product is con- nected, but the TV doesn’t recognize it.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 77 10.2. USB Connection (Mac Users) Problem Question Answer The drive is not recognized by the computer.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 78 Problem Question Answer The drive is not run- ning noticeably faster when connected via Hi-Speed USB 2.0. Is the drive connected to a Hi- Speed USB 2.0 port on your computer? Check to see that the Hi-Speed USB 2.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 79 10.3. USB Connection (Windows Users) Problem Question Answer The drive is not recognized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 80 Problem Question Answer The drive is not run- ning noticeably faster when connected via Hi-Speed USB 2.0. Is the drive connected to a stan- dard USB port on your computer? If your drive is connected to a standard USB port, this is normal.
L aC ine ma Min i H D B rid ge T roubl esh ooti ng Us er Man ual pag e 81 10.4. USB Hard Drive Connection Problem Question Answer I’m not sure if my external USB hard drive is recognized by the LaCinema Mini HD Bridge. Using the remote control, navigate to one of these spaces: Music, Photo, or Movie, and see if USB1 is listed.
L aC ine ma Min i H D B rid ge Con tac ting Cu sto mer Sup port Us er Man ual pag e 82 Before Y ou Contact T echnical Support 1. Read the manuals and review section 10.
L aC ine ma Min i H D B rid ge Con tac ting Cu sto mer Sup port Us er Man ual pag e 83 11.1. LaCie T echnical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.
L aC ine ma Min i H D B rid ge W ar rant y I nfor mat ion Us er Man ual pag e 84 This Limited Warranty applies only to hardware products manufac - tured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them.
An important point after buying a device LaCie LaCinema Mini HD Bridge (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought LaCie LaCinema Mini HD Bridge yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data LaCie LaCinema Mini HD Bridge - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, LaCie LaCinema Mini HD Bridge you will learn all the available features of the product, as well as information on its operation. The information that you get LaCie LaCinema Mini HD Bridge will certainly help you make a decision on the purchase.
If you already are a holder of LaCie LaCinema Mini HD Bridge, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LaCie LaCinema Mini HD Bridge.
However, one of the most important roles played by the user manual is to help in solving problems with LaCie LaCinema Mini HD Bridge. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LaCie LaCinema Mini HD Bridge along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
