Instruction/ maintenance manual of the product TracVision S2 KVH Industries
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Satellite T elevision KVH T racV ision ® S2 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision S2.
RJ11 Jac k (Data Cable to IRD - Optional ) Maintenance P or t (DB9 Connector) Input P ower (+12 VDC) Ground Switchplate Mounting Hole (1 of 2) Data/P ower Connector 1 54-0196 Addendum to Re v .
2 54-0196 Addendum to Re v . A Appendix C Switchplate T emplate 2.5" 2".
1 A Guide to T r acVision S2 – ADDENDUM 54-0196 Addendum to Re v . A T racVision S2 Owner’ s Manual Addendum (ECO #6040) The following information applies to Revision A of the T racV ision S2 Owner ’s Manual (KVH Part Number 54-0196).
Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® S2 is designed for use with DIRECTV ® , DISH Network ™ , and ExpressV u .
Tr acVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , a unit of GM Hughes Electronics Cor poration. DISH Network ™ is an official trademark of EchoStar Communications Corporation.
T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision S2 System Overview . . . . . . . . . . .
3.2.1 Using the IRD f or Satellite Selection ......................................3-3 3.2.2 Using the Switchplate f or Satellite Selection ..........................3-3 3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.4.2 Antenna LNB Replacement ....................................................5-6 5.5 Preparation f or Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8 Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1 Appendix B Comprehensive T racVision S2 System Wiring Diagram .
Figure 2-10 T racVision S2 Shipping Restraints (Stor age P osition) . . . .2-7 Figure 2-11 Switchplate Cutout Dimensions . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-12 Antenna Baseplate Connectors . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-13 Switchplate Connectors .
Ta b le 5-1 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .5-2 Ta b le A-1 T racVision S2 System Specifications . . . . . . . . . . . . . . .A-1 Ta b le F-1 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction 1.1 Digital Satellite T elevision DIRECTV ® , DISH Network ™, and ExpressV u systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator . Each satellite relays the signals in spot beams covering the continental United States and contiguous waters.
1.2.1 T racVision S2 Components The antenna unit includes the antenna positioning mechanism, signal front end, power supply and contr ol elements. These elements include antenna drive controls and mechanisms, the cable wrap subassembly , power conditioning and regulating circuits, and the RF detector .
1.3.1 Additional Materials Required for T racVision S2 Use To make full use of your new T racV ision S2 and receive satellite TV , you will need to provide/pur chase the following: • T elevision • Appropriate IRD for your selected satellite TV service 1-3 Introduction 54-0196 Re v .
2-1 Installation 54-0196 Re v . A 2 Installation T racV ision S2 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the antenna location 2.1 2. Mount the antenna unit 2.2 3. Connect the system components 2.
2-2 A Guide to T racVision S2 Kitpack Contents T able 2-2 lists the materials provided in the T racV ision S2 kitpack. Pa rt Qty . KVH P art No. Switchplate Assembly 1 02-1236-01 Tie-wraps 5 22-0013 R.
2-3 Installation 54-0196 Re v . A 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
2-4 A Guide to T racVision S2 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location.” 2. Remove the antenna unit from its shipping carton.
2-5 Installation 54-0196 Re v . A 8. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using 3 ⁄ 16 "-diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone.
2-6 A Guide to T racVision S2 11 . Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-6). 12. Remove the nuts and washers securing the shipping restraints to the baseplate. The positions of all three shipping r estraints are pictured in Figure 2-7.
2-7 Installation 54-0196 Re v . A 14. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers r emoved in Step 9 . 15. Drill the cable access hole (marked in Step 4 ) in the vehicle’s roof.
2-8 A Guide to T racVision S2 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate Before r unning cables, you need to determine the location for the T racV ision S2 switchplate.
2-9 Installation 54-0196 Re v . A 2.3.1 Connecting the Antenna to the Switchplate 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-12 ).
Installing T wo IRDs and TVs To connect a second TV and IRD to the T racV ision S2 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figur e 2-12 ). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD.
4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.3 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.
2.3.5 Connecting the Switchplate to V ehicle Power The switchplate must be connected to a +12 Vdc, 2.5-3.5 amp power supply to operate. 1. Disconnect vehicle power by removing the appropriate vehicle fuse. 2. Run a cable from vehicle’s power (1 1-16 Vdc) out through the panel cutout.
2.4 Activating the IRD KVH makes it easy to activate your IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday , 8:30 a.m. - 5:00 p.
Message Definition KVH T racVision S2 Displa ys f or 5 seconds at star tup Software V ersion Current software version Alter nates with “KVH T racVision S2” Initializing System initializing Search .
2.5.2 Checking Out the System Without an IRD Data Connection To ensure that the system is configur ed and operating pr operly , you will need to check the data provided in the system’s startup r outine. To do so, you need to connect a PC to the antenna baseplate’s maintenance port.
4. Press the switchplate’s POWER button to apply power to the T racV ision S2 system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
3 Using Y our T racVision S2 For T racV ision S2 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, etc.
System Startup (Connected to an IRD Low-speed Data Port) 1. Upon power-up, the system performs a set of startup routines. 2. The antenna then searches for a TV satellite. 3. Once the antenna finds a satellite, it uses the IRD data connection to determine if the satellite signal can be decoded.
3.2 T racking the Correct Satellite If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite Selection.” If your system is not connected to an IRD’s low-speed data port, follow the steps in Section 3.
3.3 T urning Off the System To turn off the T racV ision S2 system, simply press the switchplate’s POWER button (see Figure 3-2 ). 3.4 W atching T elevision T urn on the T racV ision S2 after your vehicle is parked.
4T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal r eception quality or the operation of the T racV ision S2.
4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are two key factors to check as part of the tr oubleshooting process: 1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board.
4.1.4 Satellite Coverage Issue T racV ision S2 will provide outstanding reception thr oughout the entire coverage ar ea for your satellite television service of choice. However , signal quality can be degraded as you approach the fringe coverage areas.
4.2.2 AC Power Fluctuating If the system periodically displays a picture for less than one minute, then enters Search Mode 1, the IRD data port may be locked up as the result of power fluctuations and will r equire a r eset. This can be verified by hooking up a PC to the maintenance port and checking for error messages.
4.2.5 Failed IRD Status Check As detailed in Appendix E , T racV ision S2 completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to T racV ision S2 will pass this test.
4.3 Antenna LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be requir ed to replace the T racV ision S2 LNB.
3. Open the terminal emulation software and establish the following settings: •9 6 0 0 baud • no parity •8 data bits •1 start bit •1 stop bit • no flow control 4. Apply power to the T racV ision S2 system and allow the system to complete full initialization.
5-1 Maintenance 54-0196 Re v . A 5 Maintenance The following sections provide details on pr eventive maintenance and field replaceable units and parts for the T racV ision S2 antenna unit.
5-2 A Guide to T racVision S2 5.3 Replaceable Parts T racV ision S2 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision S2 dealer/installer first.
5-3 Maintenance 54-0196 Re v . A 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for r epairing or swapping out field r eplaceable units. The procedures r efer to labeled items pr esented on the following diagrams.
5-4 A Guide to T racVision S2 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be r emoved to gain access to the main power fuse and the PCB assembly .
5-5 Maintenance 54-0196 Re v . A 4. Remove 6 pan head screws fr om the PCB cover flanges. 5. Remove the PCB cover . T o get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-4 . 6. Remove cable connectors from PCB.
5-6 A Guide to T racVision S2 9. Carry out the LNB calibration procedur e ( Section 5.4.2 ). 5.4.2 Antenna LNB Replacement Estimated Time to Repair: 1 ⁄ 2 hour The LNB receives pr eamplifier operating power from the IRD via the PCB – Fig. 5-1 and 5-3 .
5-7 Maintenance 54-0196 Re v . A 7. The system must respond with the following message: CALLNB: P ASS . If the system displays CALLNB: F AIL , return to Step 3 and retry the procedur e, making sure to achieve the highest possible RF signal peak. 8. Record the Cold Sky A verage and the RFGAIN value reported in Step 7.
5-8 A Guide to T racVision S2 5.5 Preparation for Shipment If you need to repack the antenna unit for shipment, the shipping restraints r emoved or stowed during installation must be replaced. Follow these steps to r einstall the restraints. 1. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.
Appendix A System Specifications Physical Characteristics Po wer 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" wide x 14.8" high, 33 lbs LNB Dual Output Maintenance P or t 9600 bps, 8,N,1,EIA, RS232 Po inting System Ele v ation Range 15 º to 75 º Azimuth Range 720 º P osition Repeatability 0.
Appendix B Comprehensive T racVision S2 System Wiring Diagram The wiring diagram is presented on the following page. B-1 Comprehensive T racVision S2 System Wir ing Diagram 54-0196 Re v .
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Appendix C Switchplate T emplate C-1 Switchplate T emplate 54-0196 Re v . A 1.85" 2.35".
Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system, ther e is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture.
10. T ype in the elevation that you obtained in Step 6. -T ype EL,xxx<CR> (e.g., Elevation of 30.2° = EL,302<CR> ) 11 . Using a compass, take a bearing on an object that is approximately on the azimuth obtained in Step 6. 12. T ype in an azimuth that points the antenna in the direction of the object selected in Step 1 1.
Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences register ed by the T racV ision S2. The first section shows the sequences register ed by a system that is connected to an IRD low-speed data port.
E-2 A Guide to T racVision S2 +POS: 327.7 33.9 2717 Signal Peaked: AZ = 327.69, EL = 33.40, RF = 2822 +POS: 327.7 33.3 2751 +POS: 327.7 33.3 2741 *** Entering Satellite Check *** +POS: 327.7 33.3 2756 Signal Detected = 82 +POS: 327.7 33.3 2727 +POS: 327.
E.2 System Not Connected to IRD Data Standard Startup Sequence ?PGM KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX Limit Switch Test Limit Switch Status: PASS-----------------PASS is .
*** Entering Search Mode 1 *** -----------Searching for a different satellite Search1 decided to go to: AZ = 335.9, EL = 33.5 +POS: 23.5 33.5 518 +POS: 135.5 33.5 890 +POS: 162.5 33.5 1105 *** Entering Search Mode 2 *** +POS: 150.5 33.4 1108 +POS: 80.
*** Tracking Satellite *** +POS: 360.0 22.5 1917 +POS: 360.0 22.5 1635 +POS: 360.0 22.5 1976 Switch held: wrong satellite--------------SAT SELECT switch pressed Exclude: No longer search AZ = 0.
Appendix F Maintenance Port Parser Commands T racV ision S2 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D).
F. 2 Manual Positioning Commands To execute the following commands, first put the antenna unit in idle mode by typing HAL T and pressing “ENTER.” Positioning commands may be entered after the antenna comes to r est.
Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands a 0.1 deg UP manual step in ele vation angle Command: 8 Argument: none Response: echoes the command Elev ation DO WN Step Function: commands a 0.
F. 4T arget and Signal Commands Report T arget Location Function: repor ts the target (satellite) location in the baseplate frame and uses the sa v ed satellite position Command: TGTLOCA TION Argument.
KVH Industries Limited W arranty T racVision S2 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against def ects in materials for a period of TWO (2) years and against f actor y labor costs f or a period of ONE (1) year from the date of original retail purchase by the original purchaser .
KVH Industries, Inc. 50 Enterprise Center • Middletown, RI 02842 • U.S.A. Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: info@kvh.com • Internet: www .kvh.com KVH ® and T racVision ® are registered trademarks of KVH Industries, Inc.
An important point after buying a device KVH Industries TracVision S2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought KVH Industries TracVision S2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data KVH Industries TracVision S2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, KVH Industries TracVision S2 you will learn all the available features of the product, as well as information on its operation. The information that you get KVH Industries TracVision S2 will certainly help you make a decision on the purchase.
If you already are a holder of KVH Industries TracVision S2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime KVH Industries TracVision S2.
However, one of the most important roles played by the user manual is to help in solving problems with KVH Industries TracVision S2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device KVH Industries TracVision S2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center