Instruction/ maintenance manual of the product TracVision R5 KVH Industries
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Satellite T elevision KVH T racV ision ® R5/R4 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision R5/R4.
1 54-0157 Addendum to Re v . J T racVision R4/R5 Owner’ s Manual Addendum (ECO #7564) The following information applies to Revision J of the T racV ision R4/R5 Owner ’s Manual (KVH Part Number 54-0157). 5.3 Replaceable Parts T able 5-1 has been updated to show the new part number for the RF PCB.
Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® R5/R4 is designed for use with European and North American DVB ® -compatible satellite services, as well as DIRECTV ® .
T r acVision ® and KVH ® are registered trademarks of KVH Industries, Inc. The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project.
T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 System Overview . . . . . . . . . . . . . . .
3 Using Y our T racVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1 3.1 T urning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2 3.2.1 Using the TV/SA T Switch to Switch Between Satellites .
Appendix A System Specifications . . . . . . . . . . . . . . . . . . .A-1 Appendix B Switchplate T emplate . . . . . . . . . . . . . . . . . . .B-1 iii 54-0157 Re v .
1 Introduction 1.1 Digital Satellite T elevision Y our T racV ision R5/R4 satellite TV antenna is fully compatible with the Digital V ideo Broadcasting (DVB) satellites, as well as Digital Satellite Services (DSS), such as DIRECTV.
Europe Any two of the European satellites listed below can be pair ed together , as long as the antenna is within the satellite’s coverage area (European-style LNB r equired) : 1.2 System Over view A complete satellite TV system includes the T racV ision R5/R4 connected to a receiver and a television set.
In-motion T racking (T racVision R5 only) The T racV ision R5 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyr o continuously measures your vehicle’s motion and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times.
1.3 Materials Provided with T racVision R5/R4 T able 1-1 lists the units, cables, and materials packed in the T racV ision R5/R4 package by name and KVH part number .
2-1 Installation 54-0157 Re v . J 2 Installation Y our T racV ision R5/R4 is designed for simple installation and setup. Just follow these easy steps: T able 2-1 Installation Process Step Refer to Section... 1. Choose the hardware locations 2.1 2. Mount the antenna unit 2.
2-2 A Guide to T racVision R5/R4 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. T able 2-2 Kitpack Contents P art Qty . KVH P art No.
2-3 Installation 54-0157 Re v . J 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
2-4 A Guide to T racVision R5/R4 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location” on page 2-3. 2. Remove the antenna unit from its shipping carton.
2-5 Installation 54-0157 Re v . J 7. Seal the two baseplate holes with the plugs provided in the kitpack (see Figur e 2-4). Figure 2-4 Antenna Baseplate (Bottom V i ew) 8. Apply construction adhesive to the bottom of the antenna’s four mounting plates.
11 . (Standard Installation) When the antenna unit is installed with the connectors facing the rear of the vehicle, the drain holes are located as shown in Figure 2-5.
2-7 Installation 54-0157 Re v . J 12. Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-7). Figure 2-7 Forward Shipping Restraint 13. Remove the nuts and washers securing the shipping restraints to the baseplate (see Figure 2-8).
2-8 A Guide to T racVision R5/R4 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle.
2-9 Installation 54-0157 Re v . J 2.3.1 Connecting the Antenna Data/Power Cable 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-10). Figure 2-10 Antenna Data/Power Connector 2.
2-10 A Guide to T racVision R5/R4 2.3.2 Connecting to V ehicle Power Recommended Power Wiring Short circuits may r esult in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the cir cuit to ensure that no power is present befor e connecting the power cable.
2-11 Installation 54-0157 Re v . J 2.3.3 Connecting the Receiver Ground Wire A grounding wir e (Cable #32-0583-50) has been provided to connect your receiver to a suitable gr ound and protect the system. Attach the grounding wire to any suitable scr ew on the rear panel of the r eceiver with a good contact with the receiver chassis.
2-12 A Guide to T racVision R5/R4 4. Snap the front cover into place to cover the scr ews and support frame. 5. Reinstall the vehicle fuse removed in Step 1 of Section 2.3.2, “Connecting to V ehicle Power” on page 2-10. 2.3.5 Connecting the Antenna RF Signal Cable to the Receiver 1.
2-13 Installation 54-0157 Re v . J 2.3.5.2 Connecting Three or More Receivers (North American Systems) T o install three or mor e receivers and TVs, an active multiswitch (Channel Master #6214IFD or equivalent) must be placed between the antenna unit and the receivers.
4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.6 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.
2.5 Selecting the Active Satellite As noted previously , T racV ision R5/R4 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a prepr ogrammed library of North American and European satellites. The satellites listed in the T racV ision R5/R4 satellite library will be sufficient for most users.
2.5.1 Installing Y our Selected Satellites When you first connect to the system, it is prepr ogrammed with one of the following default satellite assignments: • Europe: Astra 1 (Sat. A) and Hotbird (Sat. B) • N. America (US DIRECTV): DSS_101 (Sat.
2. If you are using HyperT erminal , open it and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update W izard, double-click the “KVH Flash Update W izard” shortcut on your computer ’s desktop to start the wizard.
4. T ype ZAP then press Enter to r estart the system. W ait for the antenna to initialize (about 1 minute). Be sure the r eceiver ’s satellite configuration matches your chosen T racV ision R5/R4 settings.
Entering User -defined Satellite Data Once the link between the PC and the T racV ision R5/R4 is established as described in Section 2.5.1, “Installing your Selected Satellites” on page 2-16, follow the steps below to begin entering the data for your user-defined satellite.
3. T ype @DEBUGON then pr ess Enter . 4. T ype the following command (see the Key below) then press Enter . @SA TCONFIG,X,N,F ,S,C,ID,P ,B,D K ey: @SA TCONFIG = directs data to the RF Board X = satell.
T racV ision R5/R4 requires that the data fields for all transponder categories be filled in. If the selected satellite does not have information for one or more of the transponder categories, default.
An Example of Configuring a User -defined Satellite (Europe) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
An Example of Configuring a User -defined Satellite (N. America) The following is an example of configuring the fictional YOURSA T 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sour ces previously discussed.
2-24 A Guide to T racVision R5/R4 2.6 Setting the Skew Angle (European Systems Only) The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service pr ovider for the proper skew angle for the selected satellite service and geographical location.
Finding the Skew Angle for a Predefined Satellite 1. T ype HAL T then press Enter . 2. T ype DEBUGON then pr ess Enter . 3. T ype the following command (see the Key below) then press Enter . GPS,XX,D ,YYY ,E K ey: XX = latitude (0 - 90) D = S (South) or N (Nor th) YYY = longitude (0 - 180) E = E (East) or W (West) 4.
2.7 T esting the System Now all you need to do is turn the system on and ensure everything works properly . Follow the steps below to test the T racV ision system. 1. Park the vehicle in a blockage-fr ee area. The antenna requir es an unobstructed view of the southern sky to receive satellite signals.
2.8 Configuring T racVision R5/R4 for Remote Satellite Dish Operation In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception.
2.9 Changing Geographic Location If you move from Eur ope to the U.S., or from the U.S. to Europe, you will need to modify your T racV ision R5/R4 system to receive satellite TV signals in the new geographic area. T o begin receiving satellite signals in the new ar ea, perform the following steps.
3 Using Y our T racVision R5/R4 For T racV ision R5/R4 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the a.
3. T urn on the antenna using the switchplate (see Figure 3-2). Figure 3-2 T urning on the T racV ision R5/R4 4. (T racV ision R5 only) If the vehicle is moving, avoid turning the vehicle for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly .
European Ser vices When the T racV ision R5/R4 system and the receiver have matching configurations, switching from one satellite to the other is as easy as changing the channel using the remote contr ol. T racV ision R5/R4 will automatically switch from Satellite A to B and back again as necessary to receive your selected channel.
3.2.1 Using the TV/SA T Switch to Switch Between Satellites If you’re unable to switch between satellites using the r eceiver remote contr ol, you can use the optional TV/SA T Switch to easily select between Satellite A and Satellite B (see Figure 3-3).
TV/SA T Switch Controls and Indicators The Select button is used for all operator controls. The TV/SA T Switch also has three LED indicators that show its curr ent status.
Using the TV/SA T Switch The TV/SA T Switch is very easy to use. All operations ar e controlled thr ough a single button. T o select the second satellite, perform the following steps: 1.
6. Using the remote contr ol’s arrow buttons, highlight “Check Switch” then press the Select button. 7. Highlight “T est” then press Select. 8. W ait a minimum of 15 minutes for the Check Switch function to complete and for the antenna to restart and configur e itself for DISH 500 mode.
3.3 W atching T elevision T racV ision R5 is designed to operate whether your vehicle is in motion or parked. T racV ision R4 is designed to operate only while your vehicle is parked. Using Y our T racVision R5/R4 When Parked When your vehicle is stopped, it is not necessary for the T racV ision R5/R4 to be turned on.
KVH recognizes that some customers may not want to take advantage of this convenient feature. In this case, it is possible to disable Sleep Mode using a simple software command as follows: 1. Connect a laptop computer to the system using the maintenance port and open the KVH Flash Update W izard or HyperT erminal, as described in Section 2.
4-1 T roubleshooting 54-0157 Re v . J 4 T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions.
4-2 A Guide to T racVision R5/R4 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal reception quality or the operation of the T racV ision R5/R4. The following sections address these issues and potential solutions.
4-3 T roubleshooting 4.1.4 Satellite Signal Blocked Satellite signals can be blocked or degraded by trees and branches, buildings, mountains, overpasses, or equipment on the vehicle itself. Refer to Section 2.1, “Choosing the Best Location” on page 2-3 to make certain that the T racV ision R5/R4 unit is in the optimal location.
4.1.8 Incorrect or Loose RF Connectors As part of preventive maintenance (as described in Section 5, “Maintenance” on page 5-1 ), KVH recommends checking the antenna unit cable connections.
4.3 Antenna Faults Only KVH-authorized service technicians should perform repairs on the T racV ision antenna. Unauthorized repairs on the antenna unit may void the warranty .
2. If you ar e using HyperT erminal , open it and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update W izard, double-click the “KVH Flash Update W izard” shortcut on your computer ’s desktop to start the wizard.
5-1 Maintenance 54-0157 Re v . J 5 Maintenance 5.1 W arranty/Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement pr ovided with your KVH product.
5-2 A Guide to T racVision R5/R4 5.3 Replaceable Parts T racV ision R5/R4 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision R5/R4 dealer/distributor first.
5-3 Maintenance 54-0157 Re v . J 5.4 Reshipping the Antenna If you need to repack the antenna unit for shipment, the shipping restraints r emoved during installation must be reinstalled. Follow these steps to reinstall the r estraints. 1. Remove the radome.
5. Secure the forwar d restraint and bracket by wrapping two tie-wraps around the bend in the forward r estraint and the antenna bracket (at the end of the LNB bracket) as illustrated in Figure 5-2. Figure 5-2 Securing the Forward Shipping Restraint 6.
Appendix A System Specifications T able A-1 T racV ision R5/R4 System Specifications Physical Characteristics P ower 11-16 v olts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" (81 cm) wide x 14.8" (38 cm) high, 33 lbs (15 kg) LNB European system: Single output N.
Switchplate T emplate 54-0157 Re v . J B-1 Appendix B Switchplate T emplate 3.82" (97 mm) .32" (8 mm) 2.36" (60 mm) .16" (4 mm) 3.19" (81 mm) 2.
KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.
An important point after buying a device KVH Industries TracVision R5 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought KVH Industries TracVision R5 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data KVH Industries TracVision R5 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, KVH Industries TracVision R5 you will learn all the available features of the product, as well as information on its operation. The information that you get KVH Industries TracVision R5 will certainly help you make a decision on the purchase.
If you already are a holder of KVH Industries TracVision R5, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime KVH Industries TracVision R5.
However, one of the most important roles played by the user manual is to help in solving problems with KVH Industries TracVision R5. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device KVH Industries TracVision R5 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
