Instruction/ maintenance manual of the product TracVision L2 KVH Industries
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Satellite T elevision KVH T racV ision ® L2 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision L 2.
RJ11 Jac k (Data Cable to IRD - Optional ) Maintenance P or t (DB9 Connector) Input P ower (+12 VDC) Ground Switchplate Mounting Hole (1 of 2) Data/P ower Connector 1 54-0195 Addendum to Re v .
2 54-0195 Addendum to Re v . A Appendix C Switchplate T emplate 2.5" 2".
1 A Guide to T r acVision L2 – ADDENDUM 54-0195 Addendum to Re v . A T racVision L2 Owner’ s Manual Addendum (ECO #6040) The following information applies to Revision A of the T racV ision L2 Owner ’s Manual (KVH Part Number 54-0195).
Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® L2 is designed for use with DIRECTV ® , DISH Network ™ , and ExpressV u .
Tr acVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , a unit of GM Hughes Electronics Cor poration. DISH Network ™ is an official trademark of EchoStar Communications Corporation.
T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision L2 System Overview . . . . . . . . . . .
3.2.1 Using the IRD f or Satellite Selection ......................................3-3 3.2.2 Using the Switchplate f or Satellite Selection ..........................3-3 3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.4.2 Antenna Gyro Assembly .........................................................5-6 5.4.3 Antenna LNB Replacement ....................................................5-8 5.5 Preparation f or Shipment . . . . . . . . . . . . . . . . . . . . . . . .
Figure 2-9 Rotating Plate Shipping Restraint Storage . . . . . . . . . . . .2-7 Figure 2-10 T racVision L2 Shipping Restraints (Stor age P osition) . . . .2-7 Figure 2-11 Switchplate Cutout Dimensions . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-12 Antenna Baseplate Connectors .
Ta b le 3-1 Status Indicator Conditions . . . . . . . . . . . . . . . . . . . . . .3-3 Ta b le 4-1 T roubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Ta b le 5-1 Field Replaceable Units . . . . . . . . . . . . . . . . . . . .
1 Introduction 1.1 Digital Satellite T elevision DIRECTV ® , DISH Network ™ , and ExpressV u systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator . Each satellite relays the signals in spot beams covering the continental United States and contiguous waters.
1-2 1.2.1 T racVision L2 Components The antenna unit includes the antenna positioning mechanism, signal front end, power supply and contr ol elements. These elements include antenna drive controls and mechanisms, the cable wrap subassembly , antenna gyro sensor , power conditioning and regulating cir cuits, and the RF detector .
1.3.1 Additional Materials Required for T racVision L2 Use To make full use of your new T racV ision L2 and receive satellite TV , you will need to provide/pur chase the following: • T elevision • Appropriate IRD for your selected satellite TV service 1-3 Introduction 54-0195 Re v .
2-1 Installation 54-0195 Re v . A 2 Installation T racV ision L2 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the antenna location 2.1 2. Mount the antenna unit 2.2 3. Connect the system components 2.
2-2 A Guide to T racVision L2 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. Pa rt Qty . KVH P art No. Switchplate Assembly 1 02-1236-01 Tie-wraps 5 22-0013 RJ11 Handset Cabl.
2-3 Installation 54-0195 Re v . A 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.
2-4 A Guide to T racVision L2 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location.” 2. Remove the antenna unit from its shipping carton.
2-5 Installation 54-0195 Re v . A 8. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using 3 ⁄ 16 "-diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone.
2-6 A Guide to T racVision L2 11 . Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-6). 12. Remove the nuts and washers securing the shipping restraints to the baseplate. The positions of all three shipping r estraints are pictured in Figure 2-7.
2-7 Installation 54-0195 Re v . A 14. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers r emoved in Step 9 . 15. Drill the cable access hole (marked in Step 4 ) in the vehicle’s roof.
2-8 A Guide to T racVision L2 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate Before r unning cables, you need to determine the location for the T racV ision L2 switchplate.
2-9 Installation 54-0195 Re v . A 2.3.1 Connecting the Antenna to the Switchplate 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-12 ).
Installing T wo IRDs and TVs To connect a second TV and IRD to the T racV ision L2 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figur e 2-12 ). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD.
4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.3 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.
2.3.5 Connecting the Switchplate to V ehicle Power The switchplate must be connected to a +12 Vdc, 2.5-3.5 amp power supply to operate. 1. Disconnect vehicle power by removing the appropriate vehicle fuse. 2. Run a cable from vehicle’s power (1 1-16 Vdc) out through the panel cutout.
2.4 Activating the IRD KVH makes it easy to activate your IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday , 8:30 a.m. - 5:00 p.
Message Definition KVH T racVision L2 Displays f or 5 seconds at star tup Software V ersion Current software version Alter nates with “KVH T racVision L2” Initializing System initializing Search M.
2.5.2 Checking Out the System Without an IRD Data Connection To ensure that the system is configur ed and operating properly , you will need to check the data provided in the system’s startup r outine. To do so, you need to connect a PC to the antenna baseplate’s maintenance port.
4. Press the switchplate’s POWER button to apply power to the T racV ision L2 system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, r echeck your connections and the terminal software setup.
3 Using Y our T racVision L2 For T racV ision L2 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna.
3. A void turning for 60 seconds after turning on the antenna to allow the antenna gyro to inialize properly . System Startup (Connected to an IRD Low-speed Data Port) 1. Upon power-up, the system performs a set of startup routines. 2. The antenna then searches for a TV satellite.
3.2 T racking the Correct Satellite If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite Selection.” If your system is not connected to an IRD’s low-speed data port, follow the steps in Section 3.
3.3 T urning Off the System To turn off the T racV ision L2 system, simply pr ess the switchplate’s POWER button (see Figure 3-2 ). 3.4 W atching T elevision T racV ision L2 is designed to operate as efficiently and as reliably as possible whether your vehicle is in motion or parked.
Conical Scan T racking The antenna control unit uses conical scanning to maintain peak signal strength to the r eceiver and to update the satellite’s position. When conical scan tracking is active, the antenna moves continually with a circular motion to sweep acr oss the satellite’s peak signal.
4T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal r eception quality or the operation of the T racV ision L2.
4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are two key factors to check as part of the tr oubleshooting process: 1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board.
4.1.4 Satellite Coverage Issue T racV ision L2 will provide outstanding reception thr oughout the entire coverage ar ea for your satellite television service of choice. However , signal quality can be degraded as you approach the fringe coverage areas.
4.2 IRD T roubleshooting The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation. 4.2.1 IRD Wiring Refer to Section 2.3, “Connecting System Components” and your IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television.
4.2.5 Failed IRD Status Check As detailed in Appendix E , T racV ision L2 completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to T racV ision L2 will pass this test.
4.3 Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be requir ed to replace the T racV ision L2 antenna gyro or the LNB.
3. Open the terminal emulation software and establish the following settings: •9 6 0 0 baud • no parity •8 data bits •1 start bit •1 stop bit • no flow control 4. Apply power to the T racV ision L2 system and allow the system to complete full initialization.
5-1 Maintenance 54-0195 Re v . A 5 Maintenance The following sections provide details on pr eventive maintenance and field replaceable units and parts for the T racV ision L2 antenna unit.
5-2 A Guide to T racVision L2 5.3 Replaceable Parts T racV ision L2 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision L2 dealer/installer first.
5-3 Maintenance 54-0195 Re v . A 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for r epairing or swapping out field r eplaceable units. The procedures r efer to labeled items pr esented on the following diagrams.
5-4 A Guide to T racVision L2 Locking Nuts and W ashers Antenna Gyro Antenna Gyro Cable Reflector Bracket Wing Screw and W asher LNB Clamp LNB Antenna Gyro Gasket Figure 5-3 Antenna Assembly Azimuth M.
5-5 Maintenance 54-0195 Re v . A 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be r emoved to gain access to the main power fuse and the PCB assembly .
5-6 A Guide to T racVision L2 7. Remove the 9 pan head screws securing the PCB to the rotating plate. 8. Reverse this process to install the r eplacement PCB. Reinstall all cable connectors removed in Step 6. 9. Carry out the LNB calibration procedur e ( Section 5.
5-7 Maintenance 54-0195 Re v . A 5. Remove the PCB cover . T o get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-5 . 6. Remove the screw and clamp holding the cable to the rotating plate; save the cable clamp for r euse – Fig.
5-8 A Guide to T racVision L2 5.4.3 Antenna LNB Replacement Estimated Time to Repair: 1 ⁄ 2 hour The LNB receives pr eamplifier operating power from the IRD via the PCB – Fig. 5-3 and 5-4 . Be certain that the IRD is disconnected from its power sour ce before removing or r econnecting the LNB.
9. T ype ZAP<cr> . The system will re-initialize using the new RFGAIN and RFOFFSET scale factors displayed following Step 7. 10. W ait for the system to perform the background noise calculation. Read the A verage Noise Level value from the messages transmitted out the maintenance port.
5.5 Preparation for Shipment If you need to repack the antenna unit for shipment, the shipping restraints r emoved or stowed during installation must be replaced. Follow these steps to r einstall the restraints. 1. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.
Appendix A System Specifications Physical Characteristics Po wer 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" wide x 14.
Appendix B Comprehensive T racVision L2 System Wiring Diagram The wiring diagram is presented on the following page. B-1 Comprehensive T racVision L2 System Wir ing Diagram 54-0195 Re v .
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Appendix C Switchplate T emplate C-1 Switchplate T emplate 54-0195 Re v . A 1.85" 2.35".
Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system, ther e is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture.
10. T ype in the elevation that you obtained in Step 6. -T ype EL,xxx<CR> (e.g., Elevation of 30.2° = EL,302<CR> ) 11 . Using a compass, take a bearing on an object that is approximately on the azimuth obtained in Step 6. 12. T ype in an azimuth that points the antenna in the direction of the object selected in Step 1 1.
Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences register ed by the T racV ision L2. The first section shows the sequences register ed by a system that is connected to an IRD low-speed data port.
E-2 A Guide to T racVision L2 *** Entering Tracking *** +POS: 61.8 36.5 1260 +POS: 62.2 36.3 1346 +POS: 64.0 36.5 1716 *** Entering Satellite Check *** --------Confirming proper satellite lock +POS: 64.3 36.1 1747 Satellite Located IRD Signal Quality = 54 +POS: 66.
E.2 System Not Connected to IRD Data Standard Startup Sequence ?PGM KVH TracVision L2 Rev X - Version X.XX - Serial Number XXXXXXXX Limit Switch Test Limit Switch Status: PASS-----------------PASS is .
+POS: 331.7 33.4 2153 Switch held: wrong satellite--------------SAT SELECT switch pressed Exclude: No longer search AZ = 331.7, EL = 33.4 *** Entering Search Mode 1 *** -----------Searching for a different satellite Search1 decided to go to: AZ = 335.
VEL_INDEX: Az = 1996, El = 2182 ----------Expected range is 1700-2300 RATE BIAS: PASS --------------------------Az & El values above are within valid ranges *** Initializing Finetune *** +POS: 360.0 23.1 1575 Signal Peaked: AZ = 0.00, EL = 22.50, RF = 1919 *** Tracking Satellite *** +POS: 360.
Appendix F Maintenance Port Parser Commands T racV ision L2 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D).
F. 2 Manual Positioning Commands To execute the following commands, first put the antenna unit in idle mode by typing HAL T and pressing “ENTER.” Positioning commands may be entered after the antenna comes to r est.
Azimuth CCW Step Function: commands a 0.1 deg CCW man ual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands a 0.1 deg UP man ual step in ele v ation angle Command: 8 Argument: none Response: echoes the command Elev ation DO WN Step Function: commands a 0.
F. 4T arget and Signal Commands Report T arget Location Function: repor ts the target (satellite) location in the baseplate frame and uses the sa v ed satellite position Command: TGTLOCA TION Argument.
KVH Industries Limited W arranty T racVision L2 Limited Warranty on Hardware KVH Industries, Inc. warr ants the KVH product purchased against def ects in materials for a period of TWO (2) y ears and against f actor y labor costs f or a period of ONE (1) year from the date of original retail purchase by the original purchaser .
KVH Industries, Inc. 50 Enterprise Center • Middletown, RI 02842 • U.S.A. Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: info@kvh.com • Internet: www .kvh.com KVH ® and T racVision ® are registered trademarks of KVH Industries, Inc.
An important point after buying a device KVH Industries TracVision L2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought KVH Industries TracVision L2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data KVH Industries TracVision L2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, KVH Industries TracVision L2 you will learn all the available features of the product, as well as information on its operation. The information that you get KVH Industries TracVision L2 will certainly help you make a decision on the purchase.
If you already are a holder of KVH Industries TracVision L2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime KVH Industries TracVision L2.
However, one of the most important roles played by the user manual is to help in solving problems with KVH Industries TracVision L2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device KVH Industries TracVision L2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
