Instruction/ maintenance manual of the product TracVision KVH Industries
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Installation 54-0239 Rev . A T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • Provides excellent satellite TV reception while driving along the open road. • Antenna tracks the DIRECTV 101W satellite, which is located in the southern sky .
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • T wo people are required to lift the antenna.
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • Position the roof rack crossbars 35 1 / 2 " apart, measured center-to- center . • At least 1" clearance is required between the underside of the antenna and the roof.
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • KVH’ s roof-mount kit is designed only for flat metal roofs up to 3 / 16 " thick. • Install a jack nut in all eight 7 / 16 " mounting holes.
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • KVH’ s Hummer kit is designed only for standard 2"-thick Hummer roof rack crossbars. • Position the roof rack crossbars 39 1 / 2 " apart, measured center-to- center .
A ugat T ool Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • If you must cut the antenna cable, terminate the cable with the supplied Snap-N-Seal ® F-connector .
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. Before you start: • Before connecting the power cable, remove the key from the ignition and remove the negative lead from the vehicle battery .
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. Do not connect the receiver directly to the vehicle’ s batter y without following these additional steps: • Install a protective fuse (6 amps) within 18" of the battery .
Installation 54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. 9 Y ou af fixed the antenna serial number label to the red Activation Card.
PLEASE NOTE! If the T racV ision system was left on when the vehicle was last turned of f, T racVisionwill automatically turn on when you start up the vehicle.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. 6. If Message 1 does not appear after 30 seconds , press the remote control’ s SA T button. Then press the POWER button.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. Activating a Receiver • Before the customer can start enjoying satellite TV , he/she must activate the receiver (after the system has been installed) .
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • Don’t forget to give the customer the Activation Card! The customer must call KVH at 1-866-551-8004 to activate.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO remove all wire shipping restraints from underneath the antenna. • DO get another person’ s help to lift the antenna.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO NOT ... • DO NOT mount the antenna to a sloped surface. • DO NOT tilt the antenna greater than 45° once the restraints are removed.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO install the receiver in a dry , well-ventilated area away from any heat sources. • DO allow at least 2 inches of empty space around the receiver for ventilation.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO terminate the antenna cable with the supplied Snap-N-Seal F-connector . • DO use an Augat tool to install F-connectors.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO NOT ... • DO NOT route the antenna cable where it may become chafed. • DO NOT disconnect the two short cables that connect from one jack to another on the receiver ’s rear panel.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO remove the key from the ignition and remove the negative lead from the vehicle’ s battery before connecting the receiver power cable.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO teach your customer how to operate the remote control. For example, tell the customer to press the HUGHES button to turn the backlight on for nighttime operation.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. DO... • DO call KVH T echnical Support at 1-401-847-3327 (press 3, 5, then 1 to skip the recording) or e-mail at techs@kvh.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. • For complete troubleshooting information, refer to Section 10 of the TracVision A5 User’s Guide and the flowcharts on the following pages.
54-0239 T racVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved. The following pages provide step-by-step flowcharts for troubleshooting the problems noted below: • Picture f.
TracVision A5 Troubleshooting F l owc har t Symptom: Picture freeze frames or pixels F reez e fram es or pixels Che c k for block age ( t rees, rain, dew, e t c .
TracVision A5 Troubleshooting F l owc har t Symptom: Receiver locks up after guide download compl e te s Remove po w er fr om t h e receiver for 10 sec on ds, b y either turning off t h e r ecei ver f.
TracVision A5 Troubleshooting F l owc har t Symptom: Receiver turning on/off without user a ct io n Rece iv er i s turning on an d off wi t hou t user act i on Is power sup p ly t o t he receiver c on.
TracVision A5 Troubleshooting F l owc har t Symptom: Program Guide doesn't l oa d and/or only odd transponders are OK Progra m G u id e does n' t l oad and/or onl y odd tr a nsponde rs ar e OK Is the rec ei ver set to "stack ed L NB " ? No Ye s Check fo r t hi rd party spl it t ers, amps, et c.
TracVision A5 Troubleshooting F l owc har t Symptom: Remote control works intermittently or no t at a l l Rem ot e contro l w or ks intermitten tl y or not at all Pro b lem sol v ed? Done Ye s No Pro .
Prob l em found ? TracVision A5 Troubleshooting Fl owc ha rt Symptom: No picture and no DIRECTV b an n er No picture & no DIREC T V banner display e d on monitor Turn on the monitors and /o r reco.
TracVision A5 Troubleshooting Fl owc ha rt Symptom: No picture but DIRECTV banner di sp l ayed No pictu r e but DIRECTV banner disp la yed At Signal Quality Menu , i s signal level above 50 for transp.
TracVision A5 Troubleshooting Fl owc ha rt Symptom: Antenna is n o i sy Antenna is making a "whirring " sound Yes Check fo r bloc k age No Antenna is vibra t in g excess i vel y, thumping, c.
An important point after buying a device KVH Industries TracVision (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought KVH Industries TracVision yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data KVH Industries TracVision - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, KVH Industries TracVision you will learn all the available features of the product, as well as information on its operation. The information that you get KVH Industries TracVision will certainly help you make a decision on the purchase.
If you already are a holder of KVH Industries TracVision, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime KVH Industries TracVision.
However, one of the most important roles played by the user manual is to help in solving problems with KVH Industries TracVision. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device KVH Industries TracVision along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
