Instruction/ maintenance manual of the product 2000DX Krown Manufacturing
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MODEL: MEMOR Y PRINTER 2000D, 2000DX, 2000DLD 3rd Edition.
MemoryPrinter | Instructions | 3rd Edition | October 2003 Krown Manufacturing, Inc. 3408 Indale Road | Fort W orth, T exas 761 16 voice: (817) 738-2485 | TTY/TDD: (817) 738-8993 fax: (817) 738-1970 | email: info@krowntty .
INTRODUCTION W elcome to state-of-the-art T elecommunications Devices for the Deaf manufactured by the industry pioneer: Krown Manufacturing. For nearly the decades, Krown has provided a full line of TDDs to meet the many individual needs of the deaf and hearing-impaired.
KROWN MANUF ACTURING Our Mission is to impr ove the quality of life for people who ar e deaf and har d of hearing by pr oviding excellent telecommunication equipment for individuals,businesses, and pr ofessionals in any place including the homes, work place, and in all public facilities.
T ABLE OF CONTENTS Introduction ................................................................................................................................1 i. Krown Keyboard .......................................................................
T ABLE OF CONTENTS (CONT .) X. Using your Memory Printer with a wireless phone ................................................................32 XI. Loading and Changing the Paper Roll .................................................................
Most of the keys on your Memory Printer are same as the keys used on a typewriter , but some are special and easily identified and understood. SPECIAL PURPOSE KEYS 1 Q A - ZX C V B N M , .
KEY USED WITH CONTROL KEY (Found at top, bottom, and right side of keyboard.) NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL, SHIFT key down first and press the special purchase key at the same time. Allows you to call a phone number typed on the keyboard or stored in the Directory (MP2000D, MP2000D/A).
KEYS USED WITH CONTROL KEY (CONT .) NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL, SHIFT key down first and press the special purpose key at the same time. Change printer to normal mode. Change printer to wide mode.
CAUTION TO A VOID POSSIBLE DAMAGE TO THE PRINTER DO NOT PULL P APER ADV ANCED P APER USING THE CARRIAGE RETURN KEY ONL Y 12 34 5 6 7 8 0 DIAL POWER POWER ON ON OFF OFF OFF PHONE P O I U Y T R E W Q F GH J K L = + ! $ - '( ) RETURN D S A CTRL BACK SP ACE 9 SHIFT BNM , .
TO SETUP YOUR MEMOR Y PRINTER Place your Memory Printer near your telephone. The power unit is connected to a regular power outlet and the Memory Printer is used with your telephone. • Be sure that the ON/OFF switch on the TDD is OFF . • Plug small end of adapter cord into small hole at back of TDD.
GETTING ST AR TED (CONT .) Phone Light Shows sounds heard on the telephone line. Power Light Show status of power . When the light shows: STEADY = Power is ON FLASHING = Low battery power NO LIGHT = P.
GETTING ST AR TED (CONT .) To turn the Electronic V oice ON or OFF • Press [CTRL] and [SP ACE BAR] to turn your Electronic V oice on. VOICE ON will appear on the display screen. • Press [CTRL] and [SP ACE BAR] to turn your Electronic V oice off again.
HELP MENU For your convenience, a quick reference Help Menu has been preprogrammed in the Memory Printer 2000. To access the Help Menu: The Help Menu is displayed and printed out. Simple, easy to follow directions for placing a call will be displayed and printed.
USING YOUR MEMOR Y PRINTER (CONT .) TELEPHONE CONVERSA TIONS 1. When someone answer s your TDD call with his/her TDD, the person’ s response will end with GA (Go Ahead). Y ou now type back. Pressing the [GA] key is like saying, “Okay , it’ s your turn to talk now .
The Memory Printer allows you to store 32,768 (32k) characters in its RAM (Random Access Memory). The ability to store information makes it possible to write messages ahead of time, view or change them, and send them easily and quickly . Y ou can store frequently used messages, or save on long distance charges by preparing a message ahead of time.
THE MEMOR Y (CONT .) PRESS: Sends the contents of a memory area. (The diagram shows how to send the contents of memory area 4.) DELETING A STORED MESSAGE Y ou can erase (or “clear”) all of the information in a memory area by typing [CTRL] and [8] (clear).
THE MEMOR Y (CONT .) Moves to the right. Moves to the left. To move quickly in a stored message, press the [CTRL] key and an arrow key at the same time. The display will keep showing more text on the side of the arrow until you release the key . Moves continuously through a stored message.
THE MEMOR Y (CONT .) Deletes a single character . To add characters in the middle of a message: Move to the location where you want to add material and type [CTRL] and [6] (insert).
THE MEMOR Y (CONT .) CLEARING THE PHONE DIRECT OR Y When you want to replace your phone directory completely , you can delete all of the numbers in your phone directory at once: Asks which area you want to clear . Chooses the phone directory . Y es: clear the directory No: keep the information in the directory .
The Direct Connect feature saves you time and gives you a better connection. you can use your Memory Printer without having to place the telephone handset into the acoustic cups. It also gives you the choice of dialing from the keyboard or from numbers stored in the Phone Directory (see page 17 for information on storing numbers in the Directory .
DIRECT CONNECT WITH THE MEMOR Y PRINTER (CONT .) AUTO (DIRECT) DIALING T urn the Power Switch ON. Indicates your TDD is ready to operator . If in acoustic mode, the Memory Printer will automatically change to and remain in Direct Connect when you plug your TDD into the phone line.
DIRECT CONNECT WITH THE MEMOR Y PRINTER (CONT .) TO DISPLA Y AND PRINT THE ENTIRE PHONE DIRECT OR Y Chooses phone directory Chooses printing of phone directory Phone numbers A through Z are displayed. T ONE/PULSE DIALING T elephone companies offer both pulse and tone dialing.
DIRECT CONNECT WITH THE MEMOR Y PRINTER (CONT .) 5 0 4 6 7 5 1 2 3 4 Enter your number from the keyboard, and then press the [RETURN] key . USING THE MEMOR Y PRINTER AUTO-ANSWER FEA TURE The Memory Printer has a built-in answering machine to answer your calls when you are away .
DIRECT CONNECT WITH THE MEMOR Y PRINTER (CONT .) Y our incoming TDD calls will be answered, printed and stored in Memory Bank 5. To answer an Incoming Call when the Auto-Answer is ON: 1. Press the [SP ACE BAR] several times before or after Auto-Answer message is sent.
The MP2000D will auto dial 91 1 and allow a faster connection to the 91 1 operator . PRESS: Auto-dials 91 1 and sends out a series of TDD tones to let the 91 1 operator know it is a TDD call. * Krown Manufacturing makes no representations that the 91 1 service will properly respond to a TDD call.
The Multi-W ide printing feature of your Memory Printer allows you to select three sizes of letters and numbers that are printed on your TDD. These three sizes are: Normal: 20 characters/line Condensed: 24 characters/line. These characters are a little smaller than the Normal-Size characters.
MUL TI-WIDE PRINTING FEA TURE (CONT .) TEST MESSAGE A test message is built into the Memory Printer (MP2000D) to use when testing the printer on the machine. T o test the printer: The test message is displayed and printed. To end the test message. The Multi-W ide test message will now print.
VII 27 USING THE OPTIONAL ASCII FEA TURE AND F AST TYPE F AST TYPE Y our Memory Printer has a feature called a F AST TYPE. W ith this feature, if you are communicating with another Krown TDD equipped with F AST TYPE or a dif ferent type of TDD with an equivalent feature, you now have some new capabilities.
USING THE OPTIONAL ASCII FEA TURE AND F AST TYPE (CONT .) When calling a computer service to receive information, your TDD should be setup as follows: • 300 Baud • Full Duplex • Originate Rememb.
USING THE OPTIONAL ASCII FEA TURE AND F AST TYPE (CONT .) YES; if you want to change modes. NO; this answer will keep the TDD in the preset modes: “300 BAUD/HALF/ANS.” Dial the number form the telephone set if you are using the acoustic cups, or from the keyboard if Direct Connect is used.
VIII 30 HOW T O USE VCO AND HCO CALL If you would like to make a call with V oice Carry Over and wish to receive the Baudot tone back from the Relay Operator , you could use this feature of the MP2000D. In order to use this feature you will need the help from the Relay agent.
IX 31 USING THE CLOCK CALENDAR The Clock Calendar prints the time and date for each message that is received. PRESS: To set the clock and calendar: The current time and date are displayed and then cleared. Followed by: T ype the correct two-digit hour .
X 32 USING YOUR MEMOR Y PRINTER WITH A WIRELESS PHONE If you order your MemoryPrinter with wireless option, use the supplied cable to connect your TDD direct to a select digital cell phone, or a cordless phone with 2.
USING YOUR MEMOR Y PRINTER WITH WIRELESS PHONE (CONT .) USING YOUR MEMOR Y PRINTER WITH A CORDLESS PHONE Y ou can connect your TDD to a cordless phone with a 2.5mm headset jack, and enjoy the freedom of making a call around the house. Charge the cordless phone and TDD at night to get them ready to use next day .
XI 34 LOADING AND CHANGING THE P APER Before you put in a new roll of paper , look at the way the paper is in the machine now . Notice that the paper comes off the BOTT OM of the roll and up behind the print head. To load more paper: 1. Remove the paper cover by pushing it toward the rear of the unit and lifting up.
XII 35 T AKE YOUR MEMOR Y PRINTER WITH YOU The MemoryPrinter can operate from battery power , making your unit completely portable. T o use battery power , unplug the AC charger/adapter from the unit. When the batteries are fully charged, the Memory Printer will operate for about 2 hours.
XIII 36 TECHNICAL SPECIFICA TIONS Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-key , 4-row keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
XIV 37 IMPOR T ANT INFORMA TION T AKING CARE OF YOUR TDD • CAUTION: The adapters are NOT interchangeable. Y ou MUST use the adapter that comes with your TDD. • Be sure to turn your machine OFF when not in use. • Keep your machine away from extreme temperatures - HOT or COLD.
COMMONL Y USED TDD ABBREVIA TIONS Users of TDDs often abbreviate commonly used words or expressions to save time. The following abbreviations are a sampling of those most frequently used. It is common to omit punctuation. ANS . . . . . . . . . . . Answer R .
Y our Memory Printer has been granted a registration number by the Federal Communications Commission under Part 68 Rules ad Regulations for direct connection to the telephone lines. The FCC requires that you be advised of the requirements involved with owning a telecommunications device.
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3408 Indale Rd. | Fort W orth, TX 761 16 V oice: (817) 738-2485 TTY/TDD: (817) 738-8993 Fax: (817) 738-1970 email: info@krowntty .com ORDERS: 1-(800)-366-9950 www .
An important point after buying a device Krown Manufacturing 2000DX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Krown Manufacturing 2000DX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Krown Manufacturing 2000DX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Krown Manufacturing 2000DX you will learn all the available features of the product, as well as information on its operation. The information that you get Krown Manufacturing 2000DX will certainly help you make a decision on the purchase.
If you already are a holder of Krown Manufacturing 2000DX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Krown Manufacturing 2000DX.
However, one of the most important roles played by the user manual is to help in solving problems with Krown Manufacturing 2000DX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Krown Manufacturing 2000DX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center