Instruction/ maintenance manual of the product Q2963Pm AOC
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1 LCD Monitor User Manual Q2963P M LED backlight www .aoc.com ®2013 AOC. All Rights Reserved..
2 Safety ............................................................................................................................... ......................................... 4 National C onventio ns ...............................................
3 FCC Noti ce .................................................................................................................... .................................. 50 WEEE Declar ation ................................................................
4 Safety National Conventions The following subsections describe n o tational conventions used in this doc u ment. Notes, Cautions, and W arnings Throughout this guide, blocks of text ma y be accompanied by an icon and printed in b o ld type or in italic type.
5 Power The monitor should be operat ed only from the type of power source indicat ed on the label. If you ar e not sure of the type of power supplied to your hom e, consu lt your dealer or local power company . The moni tor i s e qui ppe d w ith a thre e- pron ged g ro und ed p lug , a p lu g w ith a th ir d (g rou ndi ng) p in .
6 Inst allation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
7 Cleaning Clean the cabinet regularly with cloth. Y ou can us e soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the pro duct cabi net. When cleaning, make sure no detergent is leaked into the pr oduct. The cleaning cloth s hould not be too r ough as it will scratch the screen surface.
8 Other If the product is emitting a strange smell, sound or smoke, disconnect the po wer plug IMMEDIA TEL Y and contact a Service Center . Make sure that the ventilating openin gs are not blocked by a table or curtain. Do not engage the LCD monitor in sever e vib r ation or high impact conditions during o per ation.
9 Setup Content s in Box Not all signal cables (Audio, Dual l ink DVI, Analog, DP , HDMI, and MHL cables) will be provi ded for al l countries and regions.
10 Setup Base Please setup or remove the base follo wing the steps as below . Please place the monitor on a soft and fl at surface to preve nt the scratch.
11 W all Mounting Preparing to install an optional wall mount arm. This monitor can be attached to a wall mounting arm you p urchase separately . Disconnect power before this procedure. Follow these steps: 1. Press the base release button to remove bas e.
12 Adjusting V iewing Angle For optimal viewing, it is recommended to look at the full face of the monitor , and then ad just the monitor's angle to your own preference. Hold the stand so you will not toppl e the mon i tor when you change the mo n itor's angle.
13 Using "MHL(Mobile High-Definition Link)" 1."MHL" (Mobile High-Definition Link) This feature allows you to enj oy videos and photos (impor ted from a conn ected mobile device that supports MHL) on the screenof the product. T o use the MHL function, you need an MH L-certified mobi le device.
14 Connecting the Monitor Cable Connections In Back of Monitor an d Computer: 1 D-SUB 2 DP-IN 3 DVI 4 HDMI/MHL 5 DP-OUT 6 Line in 7 Earphone out 8 DC in T o protect equipment, always turn off the PC and LCD monitor before connecting. 1 Connect the power cable to the AC port on the back of the monitor .
15 Daisy Chain Y ou can interc onnect multiple displays to create a daisy-c ha in configuration. 1. For different input video content and max resolu tion (2560 x108 0@60Hz): Connecting up to 3 AOC Q2963P M monitors with DP1.2 MST (Multi-S tream Transport) cable.
16 Adjusting Setting Optimal Resolution Windows Vist a For Window s Vista: 1. Click ST ART . 2. Click CONTROL P ANEL. 3. Click Appearance and Personalization.
17 5. Click Display Settings. 6. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080. Windows ME/2000 For Windows ME/2000: 1. Click ST ART . 2. Click SETTINGS. 3. Click CONTROL P ANEL. 4. Double click DISPLA Y . 5. Click SETTINGS. 6. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.
18 Windows 8 For Windows 8: 1. Right click and click A ll apps at the bottom-right of the screen. 2. Set the “ View by ” to “ Category ”. 3. Click Appearance and Personalization.
19 4. Click DISPLAY. 5. Set the resolution SLIDE-BAR to 1920x108 0 or 256 0 x1080..
20 Hotkeys Press any key to displa y the c ontrol me nu. Power / Exit Press the Power button to turn on/off the monitor . Menu / Press to display the OSD. V olume / Press to adjust the volume. Aspect / Press to show Image Ratio list to chan ge 21 : 9, 16 : 9, 16 : 10, 4 : 3, 1 : 1 ratio.
21 OSD Setting Basic and simple instruction o n the control keys. 1. Press any key to displa y the c ontrol me nu. 2. Press the MENU-button to activate the OSD window . 3. Press or to navigate through the functions. Once the desired function i s highlighted, press the Enter-button to activate it.
22 Luminance 1 Press (Menu) to display menu. 2 Press or to select (Luminance), and press to enter . 3 Press or to select submenu. 4 Press or to adjust.
23 Image Setup 1 Press (Menu) to display menu. 2 Press or to select (Image Setup), and press to enter . 3 Press or to select submenu. 4 Press or to adjust. 5 Press to exit . Clock 0-100 Adjust picture Clock to reduce Vertical-Lin e nois e. Phase 0-100 Adjust Picture Phase to reduce Horizontal- Line noise.
24 Color Setup 1 Press (Menu) to display menu. 2 Press or to select (Color Setup), and press to enter . 3 Press or to select submenu. 4 Press or to adjust. 5 Press to exit . Color Temp. Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM.
25 Picture Boost 1 Press (Menu) to display menu. 2 Press or to select (Picture Boost), and press to enter . 3 Press or to select submenu. 4 Press or to adjust. 5 Press to exit . Bright Frame On / Off Disable or Enable Bright Frame Frame Size 14-100 Adjust Frame Size Brightness 0-100 Adjust F rame Brightn ess Contrast 0-100 Adjust F rame Contrast H.
26 OSD Setup 1 Press (Menu) to display menu. 2 Press or to select (OSD Setup), and press to enter . 3 Press or to select submenu. 4 Press or to adjust.
27 PIP Setting 1 Press (Menu) to display menu. 2 Press or to select PIP , and press to enter . 3 Press or to select submenu. 4 Press or to adjust. 5 Press to exit . PIP Off / PIP / PBP Disable or Enable PIP or PBP. Main Source D-SUB / DVI / HDMI / DP Select main screen source.
28 Extra 1 Press (Menu) to display menu. 2 Press or to select (Extra), and press to enter. 3 Press or to select submenu. 4 Press or to adjust. 5 Press to exit . Input Select D-SUB / DVI / HDMI / DP Select input signal source. Auto Detect Yes / No Disable or Enable power on Auto Detect.
29 LED Indicator St atus LED Color Full Power Mode Blue / Green Power Saving Amber / Red Active-off Mode Off.
30 Driver Monitor Driver Windows 8 1. S tart Windo ws® 8 2. Right click and click A ll apps at the bottom-right of the screen. 3. Click on the “Control pane l” icon 4.
31 5. Click on the “Display” icon. 6. Click on the “Change display s ettings” button. 7. Click the “ Advanced Settings” button . 8. Click the “Monitor” tab and then click the “Properties” button .
32 9. Click the “Driver” tab. 10. Open the “Up date Driver Software-Generic PnP Monitor” window by clicking on “Update Driver ... “ and then click the "Browse my co mp uter for driver software" button. 11. Select "Let me pick from a list of device driv ers on my computer" .
33 12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following director y: X:Drivermodule name ( where X is the driv e letter designat or for the CD-ROM drive). 13. Select the "xxx.inf" file and click the “Open” button.
34 Windows 7 1. S tart Windo ws® 7 2. Click on the 'St art' button and then click o n 'Control Panel'. 3. Click on the “Display” icon. 4. Click on the “Change display settings” button. 5. Click the “ Advanced Settings” button.
35 6. Click the “Monitor” tab and then click the “Properties” button. 7. Click the “Driver” tab. 8. Open the "Update Driver Software -Generic PnP Monitor" window by clicking on “Update Driver... “ and then click the "Browse my comp u t er fo r driver software" button.
36 9. Select "Let me pick from a list of device drivers on my computer". 10. Click the “Have Disk” button. Click on the “Browse” button and navi gate to the following directory: X:Drivermodule name ( where X is the driv e letter designat or for the CD-ROM drive).
37 drive. 13. Close all open windo ws and remove the CD. 14. Restart the system. The system will automati call y se lect the maximum refresh rate and correspond in g Color Matching Profiles. Windows Vist a 1. Click "St a rt" and "Control Panel" .
38 4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is. If the message "Windows needs..." is displayed, as sho wn in the figure below , click "Continue" .
39 Windows 2000 1. S tart Windo ws® 2000. 2. Click on the 'St art' button, point to 'Settings' , and then click on 'Control Panel' . 3. Double click on the 'Display' Icon. 4. Select the 'Settings' tab then click on 'Adv anced.
40 i-Menu Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor disp la y setting by using on screen menus instead of the OSD button on the monitor .
41 e-Saver Welcome to use AOC e-Saver monitor po wer management software! The AOC e-Saver features Smart Shutdo wn functions for your monitors, all ows your monitor to timely s hutdown when PC unit is at an y status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your p references (see example below).
42 Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window . Y ou only need to drag the windo w to a corresponding panel when you want to access it.
43 T roubleshoot Problem & Question Possible Soluti ons Power LED Is Not ON Make sure the power button is ON and the Power Cord is pro perly connected to a grounded power outlet and to the monitor . No images on the screen Is the power cord connected properly? Check the power cord connection an d po wer supply .
44 Monitor Is Stu ck In A ctive Off-Mode" The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is prop erly connected to the computer . Inspect the monitor's video cable and mak e sure no pin is bent.
45 S pecification General S pecification Panel Model name Q2963PM Driving system TFT Color LCD Viewable Image Size 730.025 mm diagonal(Aspect 21:9) Pixel pitch 0.0876*RGB(H)mm x 0.2628(V)mm Video R, G , B Analog Interface Separate Sy nc. H/V TTL Display Co lor 16.
46 Since the MHL provides mobile pho ne ch arging function and share the same conn ector with HDMI, Whether the MHL is set to On, Off or S tandby mode, the MHL po rt provides power to charge the connected device simultaneously . In S tandby and Off energy saving of ErP not applicable for t he MHL charging functiona lit y .
47 Pin Assignment s 15-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name 1 Video-Red 9 +5V 2 Video-Green 10 Ground 3 Video-Blue 1 1 N.C. 4 N.C. 12 DDC-Serial data 5 Detect Cable 13 H-sync 6 GND-R 14 V -sync 7 GND-G 15 DDC-Serial clock 8 GND-B 24-Pin Color Display Signal Cable Pin No.
48 19-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name 1 TMDS Data 2+ 1 1 TMDS Clock Shield 2 TMDS Data 2 Shield 12 TMDS Clock 3 TMDS Data 2 13 CEC 4 TMDS Data 1+ 14 Reserved (N.
49 Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the V ESA DDC ST ANDARD. It allows the monitor to inform the host system of its identity and, dependi ng on th e level of DDC used, communicate additi ona l information about its display capabilities.
50 Regulation FCC Notice FCC Class B Radio Freq u ency Interferen ce St atement WA RNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to compl y with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
51 WEEE Declaration Disposal of W aste Equipment by Users in Pr ivate Household in the Eur opean Union. This symbol on the product or on its packaging indicates t hat this product must not be di sposed of with your other household wast e.
52 EPEA T Declaration EPEA T is a system to help purchasers in the public an d private sectors evaluate, compare and select des ktop computers, notebooks and monitors ba sed on their environmental attributes .
53 Service W arranty S t atement for Europe LIMITED THREE-YEAR WARRANTY* AOC Color Monitors sold within Europe AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of c onsumer purchase.
54 This limited warranty does not cover any of the product fi rmware or hardware that you or an y third party have modified or altered; you bear the sole responsibilit y and liability for any su ch modific ation or alteration.
55 W arranty St atement for North & South America (excluding Brazil) W ARRANTY ST A TEMENT for AOC Color Monitors Including those Sold within North America as S pecified Envision Peripherals, Inc.
56 ALL EXPRESS AND IMPLIED W ARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANT ABILITY AND FIT NESS FOR A P ARTICULAR PURPOSE) ARE LIMIT ED IN DURA TION TO A PERIOD OF THREE (3) YEA RS FOR P ARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD P ANEL FROM THE ORIGINAL DA TE OF CONSUMER PURCHASE.
57 EASE PROGRAME Only for AOC branded monitors sold within the continenta l United St ates. All A OC branded monitors a re no w covered by the EA SE Program. If y our monitor m alfunctions at any time during the first three mon ths, AOC will provide a replacement monitor w ithin 72 hours after you are approved for our program.
58 TCO DOCUMENT (FOR TCO CERTIFIED MODELS).
An important point after buying a device AOC Q2963Pm (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought AOC Q2963Pm yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data AOC Q2963Pm - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, AOC Q2963Pm you will learn all the available features of the product, as well as information on its operation. The information that you get AOC Q2963Pm will certainly help you make a decision on the purchase.
If you already are a holder of AOC Q2963Pm, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime AOC Q2963Pm.
However, one of the most important roles played by the user manual is to help in solving problems with AOC Q2963Pm. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device AOC Q2963Pm along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
