Instruction/ maintenance manual of the product M760E Aastra Telecom
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© AASTRA MATRA Telecom User g uide M760E Attendant c onsole.
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Ta b le of contents Description 1 • Your M760E - attendant console 1 • Connections 2 • Recommendations and safety 2 • Accessories for the M760E 3 • Installing the attendant console 4 • Pre.
Ta b le of contents II • During a call 21 Transferring a call to another extension 21 Transferring a call to several extensions in succession (chaining) 22 Returning to the first correspondent 22 Sw.
Ta b le of contents III The supervision function 39 • Programming the supervision function 39 • Communicating with the supervision function 40 The multikey function 41 • Programming the multikey.
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Description 1 Yo ur M760E - attendant console A new set has just been installed for you. Your M760E digital set gives you access to all the services and features available within the telephony systems of NeXspan ranges. Your M760E offers a comprehensive set of features and the latest in performance technology yet is simple to use.
2 Description 2 Handset cord connector Line cord connector under the trap Analog options card connector* Connections Extension module connector* Micro-headset cord connector* Description Do not install the equipment in a damp room or near a water outlet.
Description Accessories for the M760E* The analog options card The analog options allow you connect analog peripherals (such as modem/Minitel, register or external ringer). The M760E is designed to accommodate a variety of options (*). The micro-headset The M760E lets you plug in a micro-headset.
Description 4 Installing the attendant console Your M760E set configuration in attendant mode depends on the associated system version. We recommend you carry out the following test (after connecting the set) to find out the ver- sion of the system to which your set is connected.
Description 5 Once you have disconnected then reconnected the telephone line (see page 2), the display shows the software version of the set : The display then shows the idle screen. You have 5 seconds to carry out the following operation. 1 - Consecutively press , and keys.
6 Description 6 Presentation of the M760E PE2:02 PE1:00 INT:01 TL:00 Comm Status Funct. More CCO1 O VERLO AD CCO6 CCO5 RESERVED LINES ON :/OFF PUBLIC EXCHANGE 1 TIE LINES CCO2 CCO3 CCO4 MAJOR ALARM SE.
Description Green key : this is used when the set is idle or in communication, to call back the last number dialled ( LNR function ). Red key : this is used - during a communication, to end the call, - during programming, to cancel a setting or end a programming sequence.
8 Description 8 * Depending on the features available through your system operator When idle, the display shows the number of incoming calls for any exchange (1 - 2 - SERVICES or TIE LINES). The second line shows the functions available when idle via the interactive keys.
9 Description 9 . To invoke a function, press the interactive key associated with the desired function ( Comm , for example). In certain cases, the number of functions available can be grea- ter than five. . To invoke subsequent functions, press the interactive key -- > or More .
10 Dialling methods 10 Dialling methods - Dial the desired number directly on the keypad. The number is displayed progressively as you enter it. Your set automatically enters hands free mode. When the called correspondent answers, you can hold a conversation in hands free mode.
11 11 Dialling methods Using the micro-headset mode A micro-headset is connected to your M760E : the micro-headset and the handset are connected to the dedicated connectors (see § Connections) and the handset is hung up in the handset lodging).
12 Prenum Erase 1 - Press the Comm interactive key, 2 - Press the Prenum interactive key. 3 - Dial the number of your correspondent . The number dialled is shown as it is entered. . If you make a mistake, press Erase and re-enter the number. 4 - Press the Call interactive key to make the call.
Dialling methods 13 Comm Int. Name Next Call 1 - Press the Comm interactive key. 2 - Press the Int. Name interactive key (or press the -- > interactive key and then press the Ext. Name interactive key). 3 - Enter the first letters of the correspondent's name via the alphabetical keypad.
Using the attendant console 14 Using the attendant console When disabled, the attendant console has no telephone functions. However, depending on the features provided by the system operator, a disabled attendant console may receive or make call. Please consult your system operator for more information.
15 Using the attendant console 15 The attendant console can be deactivated only when not in call phase, even if calls are waiting on the PUBLIC EXCHANGE 1 and PUBLIC EXCHANGE 2 programmed keys. Calls waiting are automatically redirected. 1 - Press the ON/OFF programmed key.
16 Using the attendant console 16 The display will alert you when an external call is received: In addition, the lamp associated to the PUBLIC EXCHANGE 1 key blinks. - Press the PUBLIC EXCHANGE 1 programmed key to take the call. The associated lamp goes out, unless another external call has been received.
17 Using the attendant console The display tells you when you receive an internal call: The lamp associated to the SERVICE LINES key blinks. - Press the SERVICE LINES programmed key to take the call. The associated lamp goes out, unless another external call has been received.
Using the attendant console 18 You have forwarded an external call to an internal set. This call has not been answered and is returned to you. The lamp associated to the PUBLIC EXCHANGE 2 key blinks. - Press the PUBLIC EXCHANGE 2 key to speak to the caller.
Using the attendant console 19 Making a call To call an internal correspondent, - Dial the correspondent’s extension number . The correspondent’s name is displayed*.
Using the attendant console 20 This feature lets you check the status of a set in the company while conducting a conversation with the caller. Note: when idle, you can also access this feature.
Using the attendant console 21 During a call, if you wish to forward the call to an internal extension. 1- Dial the extension number . Note: you can also press the Comm interactive key, search by name or use the preprogrammed keys. 2 - Press the Transfer interactive key.
22 --> Chaining Using the attendant console Shuttle Recover If an internal correspondent you have called doesn’t answer, - Press the Recover interactive key. You can also press the red key . You recover the correspondent who was on hold. Returning to the first correspondent: Suppose you want to switch from one correspondent to another.
23 Using the attendant console To display the date and time instead of the distant correspondent's name or number: 1 - Press the -- > interactive key.
24 Using the attendant console 24 Suppose you want the number of the called or calling corres- pondent (internal or external) to be registered in the log, to identify a nuisance call, for example. 1 - Press the -- > interactive key. 2 - Press the Trace interactive key.
25 Attendant console services 25 Attendant console services Reserving external lines* The attendant console features a number of services that you can customize. Funct. 1 - Press the Funct. interactive key. 2 - Press the Server interactive key. The display shows the first available heading.
Attendant console services 26 Programming and mana ging the system* This feature allows you to: - program abbreviated numbers (available to all system users), - consult charges billed to an extension, - manage limitation mode, - set the date and time.
Attendant console services 27 8- Press Enter when you are finished. The display shows the number programmed. . You may also use Modify and Cancel to change or delete the number shown. To consult the abbreviated numbers programmed: 1 - Press the Abbrev # interactive key.
Attendant console services 28 Managing limitation modes: User entitlements on the system may vary according to the time of day. Example : extensions may be authorized to make international calls during the day, but only local calls at night or on weekends.
Attendant console services 29 Setting the system time: This feature is used to change the time programmed in the system. 1 - Press the Time interactive key. The display asks you to enter the new time. 2- Enter the new time (HH MM SS format, i.e. hour, minutes and seconds) and press Enter when you are finished.
Attendant console services 30 This feature is used to open access to the public phone network for a telephone in a room. 1 - Press the Arrival interactive key. The display asks you to enter the room’s extension number. 2- Enter the extension number .
Attendant console services 31 Programming a wake-up call: This feature is used to programme a wake up call for a given room. 1 - Press the Wake-up interactive key. The display asks you to enter the room’s extension number. 2- Enter the extension number .
Declaring a phone box: This feature is used to temporarily authorise calls from a phone box managed by the attendant console. 1 - Press the Phonebox interactive key. The display asks you to enter the phone number. 2- Enter the extension number for the phone box.
Attendant console services 33 Displaying calls* Displaying the status of trunk lines* This feature is used to check the status of an extension and to see internal and external extensions in a given call. When you have accessed the «DISPLAY COMMUNICATIONS» heading.
Attendant console services 34 The display asks you to enter the grouped line number. 1- Enter the grouped line number for which you wish to obtain information. . Press Erase to correct an error. 2- Press the Enter interactive key. The display shows the number of calls waiting.
The pr ogrammable keys 35 The pr ogrammable keys 1 - Press the Funct interactive key. 2- Press the Progam interactive key. The display shows «WHAT DO YOU WANT TO PROGRAM ?». 3- Press the Key interactive key. The display asks you to select a programmable key.
36 The pr ogrammable keys 36 Superv. Extens. Suppose you wish to program the supervision feature for another extension or your own extension (multikey and multiline functions).* 1 - Press the Superv. interactive key. The display prompts you to select a supervision (mailbox, extension number or external number).
37 The pr ogrammable keys 37 Tone Programming a series of codes: This involves programming a series of codes that will be interpreted by the set during the progress of a call. You can, for example, program the sequence for access to a server. 1 - Press the Tone interactive key.
38 The pr ogrammable keys 38 Identifying programmed ke ys The paper label enables you to mark the names of correspondents or functions programmed on each group of 10 keys. Caution : use the specific attendant label; the name of programmed user keys are printed.
39 The supervision function 39 Programming supervision of a range of extensions* on your telephone allows you to: - ascertain the status of the extension you are supervising (free or busy), - call these extensions directly. Note: you can also program supervision of an external line or a trunk line.
40 The supervision function 40 Mute Transfer Communicating with the supervision function 10 - Press the Mute interactive key. Notes: . In attendant mode, the supervision function is not associated with a sound signal. .A customizable key must be programmed for each extension supervised.
41 The m ultikey function 41 By default, an attendant console has a single directory number* but has six customized keys allowing it to handle several calls in parallel (CCO1 to CCO6).
The m ultiline function 42 An attendant console used in multiline mode has a second directory stored on one or more programmable keys (dual call management).
The m ultiline function 43 Yes <-Start More 8- Press the Yes interactive key to supervise your set. The display shows the number of keys already programmed in supervision mode for this first directory number.
The m ultiline function 44 If another correspondent initiates a call on the second line, you will hear a beep and the lamp of a second key will flash. - Press the programmed key associated with the blinking lamp. You will be connected to the second caller.
The m ultiline function 45 During a call, other features are available: . Press the Parking interactive key to continue the conversation with the correspondent on another extension in another office. On the second extension, you have to press successively the Pick-up and Park interactive keys before dialling the exten- sion number .
Settings 46 Settings This setting is used to choose the language in which internal messages of the set are displayed. 1- Press . The display shows « RING» . 2- Press the key until the display shows « LANGUAGE». 3- Press . The display shows the first available languages.
47 Settings 47 English You can choose the language in which all messages will be shown on the display. 1 - Press the Funct interactive key. 2- Press the Program interactive key. The display shows «WHAT DO YOU WANT TO PROGRAM?». 3- Press the Lang. interactive key.
Settings 48 Choosing and adjusting the set ring You can choose the type of melody (16 different melodies) and adjust the volume (7 levels) of the ring. Note: accessing the ring setting using interactive keys is inoperative and may not be used. 1- Press .
Settings 49 Choosing the incoming call signalling method During a call, you can choose to use a beep to tell you when you receive a new incoming call. 1 - Press the Funct interactive key. 2- Press the Program interactive key. The display shows «WHAT DO YOU WANT TO PROGRAM?».
Miscellaneous 50 Call between three parties, using a call between two parties. A set with access to ISDN network services is called a digital set. This is the shared directory of the names of internal correspondents recorded in the system by the system operator.
Miscellaneous 51 Fault No display No tone No sound Messages displayed in a foreign language Possible causes Check that the set is connected to the line (line tone in the handset). Check the connection cord to the line. Check that the other sets in the system are working.
Notes 52.
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This produc t’s eliminat ion is subjected to national re gulations on elimination of both electric a nd electronic equi pments’waste s. P S 1 0 073 BENBA01 © AASTRA MATRA T elecom Information su bject to change without no tice.
An important point after buying a device Aastra Telecom M760E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom M760E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom M760E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom M760E you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom M760E will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom M760E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom M760E.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom M760E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom M760E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
