Instruction/ maintenance manual of the product ESP 7200 Series Kodak
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KO DA K E S P 7 2 0 0 S e r i e s All-in-One Printer User Guide.
Eastman K odak C ompany Ro ch e s t er , N Y 1 4 6 5 0 © Eastman K odak Company , 2009 K odak, EasyShar e, and P erfect T ouch are tr ademarks of Eas tman Kodak C ompany .
www .k odak.com/ go / aiosupport i T able of contents 1 Printer Overview Components . .................................................... .............................................................. .................................................
T able of contents ii www .kodak. com/ go/ aiosupport Changing the number of copies of a document .................................... ................................................ .... ...... 39 Enlarging or reducing a document ............... ...
T able of c ontents www .k odak.com/ go / aiosupport iii Output paper tray ..................................... ..................................................... .................... ................................. .... 72 Ink cartridges ......
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www .k odak.com/ go / aiosupport 1 1 Pr i nt e r O ver v i ew This printer lets y ou print, copy , and scan pictures and documents. In addition, this printer su pports netw orking, letting y ou acc ess the printe r ov er a wire less (Wi- Fi) or Ethernet network.
Printer Overview 2 www .kodak. com/ go/ aiosupport Control panel Fe a t u r e Description 1 L CD Displays pictur es, messages, and menus 2 Navigation buttons Used to navigat e menus; scr oll through p.
www .k odak.com/ go / aiosupport 3 K ODAK ESP 7200 Series All-in-One Printer Home Center Software K ODAK Home C e nter Softwar e is installed as part of the sof twar e installation on your computer . The Home C enter ic on is added to your desktop and, depending on your configuration, to the Start menu.
4 www .kodak. com/ go/ aiosupport 2 C o nfiguring Y our Pr inter This section explains ho w to configure or change your printer settings and your wireless network settings.
www .k odak.com/ go / aiosupport 5 K ODAK ESP 7200 Series All-in-One Printer Connecting to a wireless network T o connect y our printer to an 802. 11 wireless (W i-Fi) net work, r efer to the follo wing information. Before you connect Y ou need: • A computer equipped with a netw ork interfac e card or wi reless net working support.
Configuring Y our Printer 6 www .kodak. com/ go/ aiosupport The printer sear ches for av ailable wireless network s within range, then displays the list in order of signal strength. F or example: NO TE: If there ar e more netw orks than ca n be shown on the L CD , a (page down) symbol appears in the bottom right of the display .
www .k odak.com/ go / aiosupport 7 K ODAK ESP 7200 Series All-in-One Printer Connecting to an unlisted net work T o connect to an unli sted netwo rk using the WiF i Setup Wiz ard: 1. Pr ess Ho me . 2. Pr ess to select Network Settings , then pr ess OK .
Configuring Y our Printer 8 www .kodak. com/ go/ aiosupport Using WPS to connec t to a Wi-F i network If your r outer support s Wi-F i Protected Setup (WPS), y ou can use WPS Connect. WPS lets you configure y our printer for a wireless network by pr essing buttons or entering a PIN.
www .k odak.com/ go / aiosupport 9 K ODAK ESP 7200 Series All-in-One Printer Setting up an IP address IMPORT ANT : Y ou should on ly need to se t up an IP ad dress for your printer if you are having a problem with connec ting. T ypically , it is not necessary to set up an IP address.
Configuring Y our Printer 10 www .kodak. com/ go/ aiosupport Verifying the network configuration T o verify that you are connected to your wireless netw ork: 1. Pr ess Home . 2. Pr ess to select Network Settings , then press OK . 3. Pr ess to se lect V iew Netw ork Configuration , then press OK .
www .k odak.com/ go / aiosupport 11 K ODAK ESP 7200 Series All-in-One Printer • If your wir eless all-in-one printer ( example: K odakESP 7200+1133) is listed: a. Highlight the all-in-one printer th at is connected to your network. b. S elec t Y es, my printer is listed , then click Next .
Configuring Y our Printer 12 www .kodak. com/ go/ aiosupport 7 . When driver installation is comple te, click Done . The printer wit h a wireless connection is li sted as the name of the printer plus a number (for e xample, K odakESP7200+1133). If your printer is connected to a computer with MAC OS: 1.
www .k odak.com/ go / aiosupport 13 K ODAK ESP 7200 Series All-in-One Printer If your printer is connected to a comp uter with WINDOWS OS: 1. Select Start > All P rograms > K odak > K o dak Printer Netw ork Setup Utility . 2. Select No , my printer is not listed , then clic k Next .
14 www .kodak. com/ go/ aiosupport 3 Handling P aper F or the best photo printing results, use K ODAK Photo P apers, which are optimiz ed to work with K OD AK All-in-One Pr inters. F or the best document prin ting results, use K OD AK Document Pa pers or a paper with the C OL ORL OK T echnology lo go on the package.
www .k odak.com/ go / aiosupport 15 K ODAK ESP 7200 Series All-in-One Printer The main paper tr ay accepts the f ollowing paper sizes: • 4 x 6 in. / 101 x 152 mm • 4 x 7 in. / 101 x 178 mm • 4 x 12 in. / 101 x 305 mm • 5 x 7 in. / 127 x 178 mm • 7 .
Handling Paper 16 www .kodak. com/ go/ aiosupport Loading paper Loading paper in the main paper tray The main paper tr ay capacity is 100 sheets of plain paper . T o load plain paper: 1. Raise the output tra y , and pull out the main paper tray . 2. Mak e sure the left paper-edge guide is to the far lef t.
www .k odak.com/ go / aiosupport 17 K ODAK ESP 7200 Series All-in-One Printer 7 . P ush in the main paper tray until it clicks into place, and lo wer the output tr ay . 8. Pull out the output tray extender until it is fully extended. 9 . Lift the paper stop.
Handling Paper 18 www .kodak. com/ go/ aiosupport Loading legal-size paper in the main paper tray The main (bottom) paper tr ay capacity is 100 sheets of legal-size (8.5 x 14 in. / 216 x 356 mm) paper . T o load legal-size paper: 1. Raise the output tra y , and pull out the main paper tray .
www .k odak.com/ go / aiosupport 19 K ODAK ESP 7200 Series All-in-One Printer 4. Pr ess the paper tra y extender , and pull the paper tray f orward until it is fully exte nd ed . 5. F an and stack the paper , then insert it into the tr ay . 6. Mov e the paper forwar d until it stops.
Handling Paper 20 www .kodak. com/ go/ aiosupport 8. Push in the main paper tray until it clicks into place, and lower the output tra y . 9 . Pull out the output tr ay ext ender until it is fully extended, but do not lift the paper stop.
www .k odak.com/ go / aiosupport 21 K ODAK ESP 7200 Series All-in-One Printer Loading the photo paper tray The photo (top ) paper tra y capacity is 40 sheets of photo paper . T o load photo paper: 1. Raise the output tra y , and pull out the photo paper tra y .
Handling Paper 22 www .kodak. com/ go/ aiosupport 4. F an and stack the photo paper , then inser t it (short side first ) into the tray with the logo side facing up and the glossy side do wn. IMPORT ANT : If the photo paper is load ed the wrong wa y , the ink on your pictures will be wet and the image quality will be affected.
www .k odak.com/ go / aiosupport 23 K ODAK ESP 7200 Series All-in-One Printer Loading envelopes The main paper tr ay capacity is 20 env elopes. IMPORT ANT : Do not load en velopes with cutout or clear windows. To l o a d e n v e l o p e s : 1. Raise the output tr ay , and pull out the main paper tra y .
Handling Paper 24 www .kodak. com/ go/ aiosupport 5. Insert the envelopes int o the tray with the flap up and agains t the right side of the tray . 6. Mov e the envelopes forwar d until they stop. 7 . Mov e both the lef t and front paper-edg e guides until t hey touch the envelopes.
www .k odak.com/ go / aiosupport 25 4 Pr in t i n g Print documents and lab-quality pictur es on your printer . Switching paper trays The printer has two paper tr ays. When you print documents, the printer automatically selects paper from the main (bottom) paper tra y .
Printing 26 www .kodak. com/ go/ aiosupport Printing documents T o print a document from y our computer: 1. Open the document. 2. Select F ile > Prin t .
www .k odak.com/ go / aiosupport 27 K ODAK ESP 7200 Series All-in-One Printer Automatic tw o-sided printing from a computer with MA C OS T o print tw o-sided documents from a comp uter with MA C OS using the duplex er: 1. L oad plain paper into the paper tra y .
Printing 28 www .kodak. com/ go/ aiosupport Manual two-sided printing from a computer with MAC OS T o print two-sided documents fr om a computer with MA C OS: 1. Load paper into the paper tray . 2. Open the do cument you w ant to prin t, then select F ile > Print .
www .k odak.com/ go / aiosupport 29 K ODAK ESP 7200 Series All-in-One Printer Printing from a memory card or USB-connected device Y ou can print pictures from the follo wing cards or USB-connected dev.
Printing 30 www .kodak. com/ go/ aiosupport 2. Pr ess or to select the picture you want to print. 3. Pr ess Start to begin printing. The printer prints a single 4 x 6 in. / 10 x 15 cm picture. IMPORT ANT : T o pre vent loss of data fr om your memory car d, do not remov e it from the printer while printing.
www .k odak.com/ go / aiosupport 31 K ODAK ESP 7200 Series All-in-One Printer 5. Pr ess to select Vi e w a n d P r i n t P h o t o s , then press OK . 6. Pr ess to select an optio n, then press or to change the setting. Print Photos Option Settings Description V iew Photos -- Scr oll through the pictures on the memory card.
Printing 32 www .kodak. com/ go/ aiosupport 7 . When y ou hav e finished changing setti ngs, press Start to begin printing. IMPORT ANT : T o pre vent loss of data fr om your memory car d, do not remov e it from the printer while printing.
www .k odak.com/ go / aiosupport 33 K ODAK ESP 7200 Series All-in-One Printer Printing panor amic pictures T o print a panor amic picture, load 4 x 12 in .
Printing 34 www .kodak. com/ go/ aiosupport Z ooming and cropping pictures Zooming and cr opping lets you print a specif ic part of your pictur e. Use the zoom buttons t o select a portion of y our pictur e for printing. T he cr op windo w matches the aspect ratio of the selected output print size.
www .k odak.com/ go / aiosupport 35 K ODAK ESP 7200 Series All-in-One Printer Printing from a BLUETOOTH Technology enabled device Y ou can print pictures from wir eless devices, such as mobile phones, digital cameras , and Pe rsonal Digital Assistants (PD As) using the optional K OD AK Wir eless 2.
Printing 36 www .kodak. com/ go/ aiosupport Transferring pictures to a computer Y ou can transf er .jpg, .mov , and . wav files from a memory car d in the printer to y our computer . T o transfer th ese files, the printer must be connected to your computer with a USB cable and K ODAK Home C enter softwar e must be installed on your computer .
www .k odak.com/ go / aiosupport 37 5 Co p y i n g Y ou can copy documents and photogr aphs with your all-in-one printer . T he printer pr oduces high-qu ality color or black -and- white co pies on a variety of paper types (see P aper types, page 14 ).
Cop ying 38 www .kodak. com/ go/ aiosupport Adjusting the settings and copying a document T o copy a document using settings other than th e default settings: 1. Lift the scanner lid, and place the docume nt face do wn in the right-fr ont corner of the scanner g lass.
www .k odak.com/ go / aiosupport 39 K ODAK ESP 7200 Series All-in-One Printer 6. P ress Start to begin copying. Changing the number of copies of a document T o change the number of copies: 1. Lift the scanner lid, and place the docume nt face down in the right- front corner of the scanner glass.
Cop ying 40 www .kodak. com/ go/ aiosupport 3. Pr ess Home . 4. Mak e sure C opy Document is selected, then press or to select a number . 5. Pr ess Start to begin copying. Enlarging or reducing a document T o enlarge or r educe the size of the copy of the document: 1.
www .k odak.com/ go / aiosupport 41 K ODAK ESP 7200 Series All-in-One Printer Darkening or lightening a copy Y ou can m ak e the copy darker or li ght er than the original document. T o dark en or lighten the copy: 1. Lift the scanner lid, and place the docume nt face down in the right- front corner of the scanner glass.
Cop ying 42 www .kodak. com/ go/ aiosupport Copying a photograph Y ou can copy a photog raph using the defa ult setting s, or you can mak e adjustments to the quantity , size, quality , and brightness of your c opies. When you copy a photogr aph, the printer will use paper from the top pape r tr ay , unless you specify otherwise.
www .k odak.com/ go / aiosupport 43 K ODAK ESP 7200 Series All-in-One Printer Adjusting the settings and copying a photograph T o cop y a photograph using settings other than the defa ult settings: 1. Lift the scanner lid, and place the photograph f ace down in the right -fr ont corner of the scanner glass.
Cop ying 44 www .kodak. com/ go/ aiosupport 6. Pr ess Start to begin copying. Cop y S i ze 2 x 3 3.5 x 5 4 x 6 (def ault) 4 x 7 5 x 7 If bottom tr ay is selected (abo ve), the follo wing choices also appear: 4 x 12 8 x 10 8.5 x 11 or A4 The printer enlarges or r educes the original to mak e it the copy siz e you select.
www .k odak.com/ go / aiosupport 45 K ODAK ESP 7200 Series All-in-One Printer Changing the number of copies of a photograph T o change the number of copies: 1. Lift the scanner lid, and place the photograph f ace down in the right -fr ont corner of the scanner glass.
Cop ying 46 www .kodak. com/ go/ aiosupport Enlarging or reducing a photograph T o enlarge or r educe the siz e of the copy of the photogr aph: 1. Lift the scanner lid, and place the photogr aph face down in the right -fr ont corner of the scanner g lass.
www .k odak.com/ go / aiosupport 47 K ODAK ESP 7200 Series All-in-One Printer Darkening or lightening a copy of a photograph Y ou can mak e the cop y darker or lighter than the original phot ograph. T o dark en or lighten the copy: 1. Lift the scanner lid, and place the photograph f ace down in the right -fr ont corner of the scanner glass.
48 www .kodak. com/ go/ aiosupport 6 Scanning Scanning digitizes document s and pictures, and sends the digital files to your computer . When you scan, the digital file can: • Op en in Hom e Cen ter.
www .k odak.com/ go / aiosupport 49 K ODAK ESP 7200 Series All-in-One Printer T o adjust settings for scanning pictur es, select the Picture tab, then select: • C olor or Black and white • File f ormat (.
Scanning 50 www .kodak. com/ go/ aiosupport Scanning multiple pictures simultaneously Using Home Center Software, y ou can scan multiple pictu res simultaneously and sav e them as separate files. When scanning multiple pictures, lea ve spac e between the pictur es so that the printer can detect the separa te pictur es.
www .k odak.com/ go / aiosupport 51 K ODAK ESP 7200 Series All-in-One Printer Scanning from the control panel T o scan a document or a picture fr om the control panel: 1. Lift the scanner lid, and place the original face do wn in the right-fr ont corner of the scanner glass.
Scanning 52 www .kodak. com/ go/ aiosupport 6. Pr ess Start to begin sc anning. The scanned file appears at the destination y ou specified. Scan What Document (de fa ul t) Sets the scan settings for scanning a document ( see Changing the scan settings for scanning from the c ontrol panel, page 48 ).
www .k odak.com/ go / aiosupport 53 7 Maintaining Y our P rinter Y our printer requir es little maintenance. How ever , Kodak r ecommends cleaning the scanner glass and lid r egularly to r emove dust and fingerprints, which aff ect the quality and ac curacy of scanning.
Maintaining Y our Printer 54 www .kodak. com/ go/ aiosupport Cleaning the scanner glass and document backing The scanner glass can g et smudged and minor debris can ac cumulate on the white document backing under the scanner lid. P eriodically clean the scanner glass and document backing.
www .k odak.com/ go / aiosupport 55 K ODAK ESP 7200 Series All-in-One Printer 3. Dry the glas s with a lint -free cl oth. 4. Gently clean the document bac king with a soft cloth o r sponge, slightly moistened with mild soap and w arm water . 5. Dry the document backing with a chamois or soft, lint -fr ee cloth.
Maintaining Y our Printer 56 www .kodak. com/ go/ aiosupport Replacing ink cartridges Y our printer uses both black and color in k cartridges. Y ou can check the approximate ink levels on the L CD (see Checking ink le vels, page 64 ) or in Hom e Center Softwar e.
www .k odak.com/ go / aiosupport 57 K ODAK ESP 7200 Series All-in-One Printer 3. Pinch the ta b on the ink car tridge and lift it ou t of the prin thead. 4. R emove the ne w ink cartridge from its ba g. IMPORT ANT : Insert the ink cartridge int o the printhead immediately to prev ent the printhead from drying out.
Maintaining Y our Printer 58 www .kodak. com/ go/ aiosupport 6. Insert th e ink cartridge in to the printhead. 7 . Pr ess down on th e tab until you hear a click.
www .k odak.com/ go / aiosupport 59 K ODAK ESP 7200 Series All-in-One Printer Replacing the printhead IMPORT ANT : R eplacing the printhead is not a regular mainte nance proced ure. R eplace the printhead only if you receiv e a new printhead from K o dak.
Maintaining Y our Printer 60 www .kodak. com/ go/ aiosupport 4. Unlatch the used printhead by lifting th e button in the center of the carriag e. 5. Lift the used prin thead out of the carriage. 6. R emove the ne w printhead from it s bag. CAUTION: Do not touch the gold co ntacts on the printhead, as this may damage it.
www .k odak.com/ go / aiosupport 61 K ODAK ESP 7200 Series All-in-One Printer 7 . R emov e the two plast ic, protectiv e shields. 8. Place the ne w printhead into the carriage. 9 . Push firmly against the target label of the printhead until you hear a loud snap.
Maintaining Y our Printer 62 www .kodak. com/ go/ aiosupport 10. Insert the black ink cartridge into the printhead. 11. Pr ess down on the ink cartridge tab until y ou hear a click.
www .k odak.com/ go / aiosupport 63 K ODAK ESP 7200 Series All-in-One Printer 13. Close the printe r access door . The printer detects the ne w printhead.
Maintaining Y our Printer 64 www .kodak. com/ go/ aiosupport Updating if your printer is conne cted to a computer with MAC OS To u p d a t e t h e s o f t w a r e : 1. Mak e sure that your computer is connected to the I nternet. 2. O pe n Ho me Center So f tware.
www .k odak.com/ go / aiosupport 65 K ODAK ESP 7200 Series All-in-One Printer Resetting factory defaults T o reset all defaults to the factory default settings: 1. Pr ess Ho me . 2. Pr ess to select Printer Settings . 3. Pr ess to select Reset All Settings , then pr ess OK .
66 www .kodak. com/ go/ aiosupport 8 T roubleshooting Basic troubleshooting Some problems can be resolv ed quic kly by pow er cycling the printer: T urn off your printer . W ait five seconds. T urn on the printer . Use the following information to help troubleshoot pr oblems with your printer .
www .k odak.com/ go / aiosupport 67 K ODAK ESP 7200 Series All-in-One Printer Ink cartridge • Check that K ODAK Ink Cartridge( s) are installed. Do not use non-K odak brand or r efilled ink cartridges. • Remo ve, then install the cartridges again.
T roubleshooting 68 www .kodak. com/ go/ aiosupport Getting help on the Web F or more tr oubleshooting i nformation : Get help with wire less networkin g. www .kodak.c om/ go/ inkjetnetw orking Use our Step-b y- Step Solutions and Repair to ol to troublesh oot common problems.
www .k odak.com/ go / aiosupport 69 K ODAK ESP 7200 Series All-in-One Printer Status lights The status lights indicate the condition of the printer . Ther e are tw o status lights on the printer , one that indicates power , the other indicates Wi-Fi status.
70 www .kodak. com/ go/ aiosupport 9 Pr oduct and Safety Specifications The f ollowing specifications ar e su bject t o change without notic e. Features and Specifications Print performance Photo prin.
www .k odak.com/ go / aiosupport 71 K ODAK ESP 7200 Series All-in-One Printer Copy document features Copy photo features Scanning features Col o r Black -and-white or color Quantity 1 to 99 c opies (m.
Product and Saf ety Specifications 72 www .kodak. com/ go/ aiosupport Bottom input paper tray Top input paper tray Output paper tray Ink cartridges Connectivity P aper capacity 100 sheets of 20 lb plain paper 20 enve lopes Tr a y s i z e 4 x 6 in. to 8.
www .k odak.com/ go / aiosupport 73 K ODAK ESP 7200 Series All-in-One Printer Software support Physical specifications Warranty Application support Thir d-party image-manag ement softwar e; optical ch.
Product and Saf ety Specifications 74 www .kodak. com/ go/ aiosupport System requirements Co mputer with WINDO WS OS Computer with MA C OS Computer Minimum Operating Sy stem MICROSOFT WINDOW S VIST A or XP Home (SP2 or above) CPU Intel Celer on Clock speed 1.
www .k odak.com/ go / aiosupport 75 K ODAK ESP 7200 Series All-in-One Printer P aper types supported P aper sizes supported Plain paper 20 to 2 4 lb (7 5 to 90 gsm) Photo paper Up to 12 mil Card stock.
Product and Saf ety Specifications 76 www .kodak. com/ go/ aiosupport Envelopes C5 (6.38 x 9 in. / 162 x 229 mm) C6 ( 4.5 x 6. 38 in. / 114 x 162 mm) DL (designated long ) ( 4. 33 x 8.66 in.) (110 x 220 mm) US #10 ( 4. 12 x 9. 5 in) (105 x 2 41 mm) US #7¾ (3.
www .k odak.com/ go / aiosupport 77 K ODAK ESP 7200 Series All-in-One Printer Safety information • Alway s follow al l warnings and instructions mark ed on the product . • Use only the power sour ce indicated on the product r egulatory label. • Use only the po wer cor d that comes with the pr oduct.
Product and Saf ety Specifications 78 www .kodak. com/ go/ aiosupport Ink cartridge safety • K eep all ink car tridges out of the reach of childr en. • If ink gets on y our skin, wash with soap an d w ater . If ink gets int o your e yes, flus h immediately with water .
www .k odak.com/ go / aiosupport 79 K ODAK ESP 7200 Series All-in-One Printer Canadian statements This pr oduct meets the applicable Indu stry Canada technical specif ications.
Product and Saf ety Specifications 80 www .kodak. com/ go/ aiosupport ENERGY STAR® Qualified ENERG Y ST AR and the ENERG Y ST AR mark ar e register ed U.S. service marks. As an ENERG Y ST AR partner , K OD AK has determined that this product meets ENERG Y ST AR Guidelines for energy efficiency .
www .k odak.com/ go / aiosupport 81 K ODAK ESP 7200 Series All-in-One Printer supplied by K odak (such as adapters and cabl es ), or claims made after the duration of this warrant y .
Product and Saf ety Specifications 82 www .kodak. com/ go/ aiosupport Declaration of Conformity Declares our sole r esponsibility that the pr oduct conf orms to the follo wing Pro duct Specifications:.
www .k odak.com/ go / aiosupport 83 Index Numerics 2-sided printing, 26 A Access to printhead and ink cartridges, 1 Adding a network connection to a USB-connected computer, 11 Additional computers on .
84 www .kodak. com/ go/ aiosupport printer connected to computer with MAC OS, 13 printer connected to computer with WINDOWS OS, 13 Ethernet port, location, 1 F Features connectivity, 72 copy document,.
www .k odak.com/ go / aiosupport 85 K ODAK ESP 7200 Series All-in-One Printer plain paper, 16 loading envelopes, 23 legal-size paper, 18 plain paper, 16 location, 1 Paper tray, photo capacity, 21 load.
86 www .kodak. com/ go/ aiosupport printer does not power on, 66 printer not detected, 66 printhead carriage jam, 66 wireless connectivity, 66 Two-sided printing, 26 U Unlisted network, connecting to,.
An important point after buying a device Kodak ESP 7200 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Kodak ESP 7200 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Kodak ESP 7200 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Kodak ESP 7200 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Kodak ESP 7200 Series will certainly help you make a decision on the purchase.
If you already are a holder of Kodak ESP 7200 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Kodak ESP 7200 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Kodak ESP 7200 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Kodak ESP 7200 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
