Instruction/ maintenance manual of the product 1.9 Keyspan
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Table of Contents • Introduction • Capabilities • Installation Instructions • Configuring Your Serial Device • Keyspan Serial Assistant • Problem Solving • Appendices • Frequently Aske.
1.1 - Introduction Looking for a way to connect a graphics tablet, modem, GPS receiver, or Palm Organizer to your USB equipped Macintosh computer? The Keyspan High Speed USB Serial Adapter is a simple, inexpensive, and reliable way to make the connection.
2.1 - Capabilities Specifications - Hardware The Keyspan High Speed USB Serial Adapter provides ONE male DB9 serial port which supports RS-232 asynchronous communications at data rates up to 230 Kbps . Please read our Compatibility List for Mac OS for a list of serial devices that have been tested with the Keyspan High Speed USB Serial Adapter.
MODEM port emulation is not available on any Mac that has an internal modem as internal modem typically emulates the MODEM port (PRINTER port emulation is typicall available on these Macs). Printer Port emulation can turned ON by using the Keyspan Serial Assistant 's Advanced Setting's screen.
3.1 - Installation Instructions Installing the High Speed USB Serial Adapter Software for Mac OS Note: These instructions apply to installing the Keyspan High Speed USB Serial Adapter on Mac OS 8.
Installing the Keyspan High Speed USB Serial Adapter Hardware The following hardware installation instructions provide a basic overview on installing the Keyspan High Speed USB Serial Adapter in a USB port.
4.1 - Configuring Your Serial Device Prior to using your serial device (modem,UPS, etc.) with the Keyspan High Speed USB Serial Adapter, you must: 1. connect your serial device ( hardware ) to the Keyspan port 2.
Step 3 - Check the Keyspan Serial Assistant Now that your serial device is connected to the Keyspan adapter, you should check to see if the Keyspan serial port is installed correctly. To do this, open the Keyspan Serial Assistant (located in Control Panels).
For example, if you have a Palm, you will have to tell the Palm Desktop software to look for your Palm handheld ( hardware ) on a Keyspan serial port. By doing this, you establish communication between your serial device's software (ie the Palm Desktop software) and your serial device hardware (the Palm handheld unit).
5.1 - Keyspan Serial Assistant Besides the required drivers, the Keyspan High Speed USB Serial Adapter software installer installs an application called Keyspan Serial Assistant .
Keyspan Serial Assistant Window the Driver and Assistant Version items The Driver Version and Assistant Version items show the version numbers of the installed Keyspan USA-19W driver and Assistant respectively. The two version numbers should always match.
the Advanced Settings button The Advanced Settings button will access the Keyspan adapter's advance configuration options. Once you click this button, you will open the Keyspan Manager window. You should only access this option if your serial device requires that you turn on an advanced option on or if you are sure of what you are doing.
5.1.a - Keyspan Manager The Keyspan Manager window allows you to modify characteristics of your Keyspan serial port(s). You should only change settings in this window if you are sure that you specifically need to change them.
The Use Naming '.Cin .Din check box allows use of an alternative port naming conventions. This option is provided for compatibility with certain applications which adopted this naming convention. Please contact the manufacturer of your serial to see if you require this setting to be enabled.
The Default buffer size text box allows to set a different buffer size to be established for the specified Adapter port. This change takes effect upon restart of your computer. Since most applications which use serial ports supply their own buffer, this setting often has no benefit.
The Enable Remote Wakeup check box allows to specify if you want your computer to 'wake up' from SLEEP/SUSPEND mode. Remote wakeup is provided via the RI (ring indicator) pin (see the Serial Port Pin Outs appendix) of the device). Note: Remote Wakeup is enabled on a per-port basis.
The Display Driver Events command copies the Keyspan Adapter's serial driver's internal event buffer into the Keyspan Manager's event log and displays it in a window. This capability may be useful when troubleshooting a communications problem with the help of Keyspan staff.
The USE INT Endpoints as Default command will make ALL Keyspan High Speed USB Serial Adapters connected to your computer default to use INTERRUPT endpoints (for better performance at high baud rates).
6.1 - Problem Solving If you are having problems with your Keyspan USB to Serial Adapter in Mac OS , please read the following instructions to assist you in troubleshooting your Keyspan adapter. Hardware Troubleshooting Step 1 - Use the Keyspan Serial Assistant Launch the Keyspan Serial Assistant application.
If you do not see the Keyspan port name(s), please contact Keyspan Tech Support for further assistance. If you see the Keyspan port name(s) and have properly selected the Keyspan port that your serial device is connected to and are still having problems, please continue to Step 4 .
7.1 - Appendices - • Frequently Asked Questions (FAQs) Frequently Asked Questions • Compatibility List for Mac OS List of serial devices that have been tested with Keyspan serial adapters.
7.1.a - Frequently Asked Questions (FAQs) The following is a list of F requently A sked Q uestions (FAQs) about the Keyspan High Speed USB Serial Adapter for Mac OS. Keyspan frequently updates and adds the questions and answers list below. For the latest list, please visit the our web site at: http://www.
port on your computer. If this solves the problem, then this may be an issue with your USB hub. If you are encountering this problem or something similar to it, please contact Keyspan Tech Support for further instructions. Keyspan:High Speed USB Serial Adapter for Mac OS-v1.
7.1.b - Compatibility List for Mac OS The following is a list of serial devices that have been tested with various Keyspan Serial Products on Mac OS (8.6 - 9.x). T his list is intended to be used as reference guide and not as complete compatibility list.
Olympus Digital Cameras (serial) N Y Y Modems and Modem Software Remote Access software (Apple) N Y Y AOL software N Y Y Modems (serial - any model) N Y Y Compatibility List for Mac OS - Notes n/a n/a -n/a Keyspan:High Speed USB Serial Adapter for Mac OS-v1.
7.1.c - Configuration Examples for Mac OS - The following is a list of available configuration examples for Mac OS. These example provide step-by-step instructions on configuring select serial devices. The current example available are: • Palm Desktop For the latest version of this list, please visit our web site at: http://www.
7.1.c.01 - Palm Desktop Before you begin... This Configuration Example assumes that you have already done the following: 1. installed the Keyspan serial port hardware and software 2.
Step 2 - Open the HotSync® Manager application Before you can begin to HotSync your Palm, you must access and configure the HotSync® Manager application. The HotSync Manager is the program that manages the serial communication between your Palm and your computer.
Click on the Disabled radio button to temporarily turn off HotSync monitoring. Then click on the Serial Port Settings tab at the top of the HotSync Software Setup window. This will display the serial port options. the Serial Port Settings tab and window In the Serial Port Settings tab, select either the Local Setup or Both Setups radio button.
7.1.d - Serial Port Pin Outs The pin assignments for the Keyspan High Speed USB Serial Adapter's male DB9 port are illustrated below: Keyspan High Speed USB Serial Adapter's male DB9 port Pi.
7.1.e - LED Behavior The Keyspan High Speed USB Serial Adapter part number USA-19QW comes equipped with a green LED light that reports the status of the Keyspan adapter USB hardware and serial port.
7.1.f - TX Ack Advance Overview Many Keyspan USB serial adapters support configurable "Transmit Acknowledgment Advance" (aka TX-ACK threshold, aka TX-ACK(nowledgement) advance, etc.
Notes about the Work Around In most situations, the serial adapter's lie is harmless or beneficial, even. However, in some circumstances, this lie gets us into trouble.
None : If you're using a baud rate of 9600 or less, you probably don't have a problem. The 1 millisecond delay will not significantly affect your throughput, and you can select this option.
7.1.x - Notices Notices United States FCC DECLARATION OF CONFORMITY We, InnoSys Incorporated at 3095 Richmond Parkway, Suite 207 Richmond, CA 94806 USA (510) 222-7717 declare under our sole responsibility that the KEYSPAN High Speed USB Serial Adapter, Model USA19QW complies with Part 15 of FCC Rules.
CE MARK DECLARATION OF CONFORMITY (According to EN 45014) Manufacturer's Name and Address InnoSys Incorporated 3095 Richmond Parkway, Suite 207 Richmond, CA 94806 Declares that the product: Produ.
Translation: This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference.
7.1.y - Keyspan Warranty Information KEYSPAN Software License Agreement and Limited Warranty Definitions The following definitions apply to the terms as they appear in this agreement.
• Copy the documentation, except for purposes of creating a back-up copy for your own use. • Modify, translate, or merge the Software with another program, except for your personal use on a single computer. Any modifications to the Software are subject to this agreement.
General This agreement constitutes the entire software license agreement between you and KEYSPAN and supersedes any prior agreement concerning the contents of this package. It shall not be modified except by written agreement dated subsequent to the date of this agreement and signed by an authorized KEYSPAN representative.
7.1.z - Support Information Contacting Support If you require assistance with any Keyspan product, you may contact us by one of the following ways: • web/email : http://www.keyspan.com/support/ (Monday through Friday: 9 am to 5 pm Pacific) • fax : +1.
An important point after buying a device Keyspan 1.9 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Keyspan 1.9 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Keyspan 1.9 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Keyspan 1.9 you will learn all the available features of the product, as well as information on its operation. The information that you get Keyspan 1.9 will certainly help you make a decision on the purchase.
If you already are a holder of Keyspan 1.9, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Keyspan 1.9.
However, one of the most important roles played by the user manual is to help in solving problems with Keyspan 1.9. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Keyspan 1.9 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
