Instruction/ maintenance manual of the product 480I Aastra Telecom
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RELEASE 1.3 41-000098-00-01 USER GUIDE 480i SIP IP PHONE.
Aastra Telecom will not accept liability for any damages and/or long distanc e charge s, which result f rom unau thori zed and/or unlawfu l use. While every effort has been made to ensure accu racy, Aastra Telecom will not be liable for technica l or editorial errors or omission s containe d within thi s docum entation.
480i IP Pho ne Use r Guid e iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwid e, non-transferable, no n-sublicenseable and non-exc l u- sive, restricted us e license to use So ftware in object f orm solely with the Equipment for wh ich the Software was intended .
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Table of Contents v Table of Content s About this G uide .............. ............ 1 Documentatio n ....................... ...... 1 Intr oduction ................ .................. 1 Phone Fea ture s .............. ............ 1 General Req uire me nts .
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480i IP Pho ne User Guid e 1 About this Guide About this Guide This guide explains how to use the basic fea tures of you r new 48 0i phone. Not all featu r es listed are available by default. C ontact your system or networ k administrato r to find out which features and services are available to yo u on your system.
2 480i IP Phon e User Guide Introduction - TFTP (Trivial File Transfer Prot oc ol) - FTP (File T ransfer Protocol) - HTTP (Hypertext Transfer Proto col ) • A 802.
480i IP Pho ne User Guid e 3 Getting Started Getting Started When You Fir st Plug in Your Phone The 480i automatically b egins the startup sequence as soon as it is connected. The phone goes through this proc ess the first time you plug in your phone and ev ery time you res tart your p hone.
4 480i IP Phon e User Guide Getting Started Network Di sconnect ed The " Network Disconnected " prompt appears on the display and the telephone status ligh t turns on when the pho ne is not properly connected to the network . The phone also displays th e default time and date of 12:0 0am Ja n 1st , 2005 or the equivalent.
480i IP Pho ne User Guid e 5 Customizing Your Phone Customizing Your Phone Setting Y our Options Pressing the % key gi ves yo u a list of co nfiguration options. You can also ch ange these option s in your phone t hr ough the Aastr a Web UI. Refe r to the Aastra 480i Installation Guide for information on less adv anced configur ation options .
6 480i IP Phon e User Guide Customizing Your Phone Accessing the Aastra Web UI 1. Open y our w eb browser and enter the pho ne’s IP address or host name into the ad dr ess field.
480i IP Pho ne User Guid e 7 Using the 480i Phone Using the 480i Phon e Hard keys There are hard keys on y our phone, such as Hold, Red ial, Xfer, Icom and Co nf that are c onfigure d for these call-handling featu r es. These keys are static and cannot be reprog rammed or changed.
8 480i IP Phon e User Guide Using the 480i Phone if available), the call status ( Connected, R ing, Hold etc.) and the timer specific to that call. Softkeys Your 480i has 6 softkey access buttons, 3 on eith er side of the phone’s display. The softkey menus will change depending on the phon e’s state, displaying relevant softk eys only.
480i IP Pho ne User Guid e 9 Using the 480i Phone Softk eys a s Lin e/Call App ear an ces Your syste m administr ator may have customized the soft keys on your 48 0i phone to function as line/call appearance s oftkeys.
10 480i IP Phon e User Guide Using the 480i Phone Dep end ing o n ho w th e ph one ha s been configured, the maximum number of total line/c all appearances that can be set up is 8 or 9 (4 line/call appearance as hard keys and 4 or 5 as softkeys).
480i IP Pho ne User Guid e 11 Using the 480i Phone indicator on the S upervisor’s phone shows that the worker’s phone is in use and busy. On the 480i, the busy and idle ind ica tor s show on t he IP p hon e screen display next to the softkey programmed for BLF func tionality.
12 480i IP Phon e User Guide Making Calls Making Calls Depending upon how you h ave set the Live DialPad option in your phone, your phone will either dial the digits as soo n as they are pressed or collect the digits on the screen before dialing.
480i IP Pho ne User Guid e 13 Making Calls hook, press d to disco nnect a handsfree call. When handsfr ee is on, the speaker light turns on. Using a Headset The 480i acc epts headsets throug h the modular RJ2 2 jack on the back of the phone. Contact your telephone equipmen t retailer or dis tributo r to pu rcha se a compatible headset.
14 480i IP Phon e User Guide Making Calls Receiving C alls When a ca ll is ri nging at your extension, yo u will see the Inbound Call screen. The line/call appearance light will flash quickly for the incomin g call.
480i IP Pho ne User Guid e 15 Handling Calls Handling Calls When you are connected to a cal l, you c an u se th e ha rd keys on the phone to transfer, conference or place a ca l l on hold. Placin g a Cal l on Hold When you place a call on hold, only you r phone can retrieve the call.
16 480i IP Phon e User Guide Handling Calls 4. If you do no t wish to tr ansfer the call, place the handset back on hook or press the b butt on. To go back to the origi n al call, press the line/call app ear ance button for th e held call. 5. To complete the transfer, you c an p ress the .
480i IP Pho ne User Guid e 17 Additional Features Pi cking up Ca lls If you are j uggling multiple calls, you can scroll thr ough call information by p r essing the 3 and 4 navigatio n keys.
18 480i IP Phon e User Guide Additional Features From the IP ph one UI : 1. Press x on the phone to display the Service s menu. 2. Selec t " Custom Features ". 3. Use the r and s to scroll through the line items in a menu-driven an d directory " Custom Featu r es " screen.
480i IP Pho ne User Guid e 19 Additional Features Downl oading the Ca llers List Use the following procedure to download the Callers List usi ng the Aastra W eb UI. From the Aastra Web UI: 1. Click on Operation->Dire ctory . 2. In the Callers List field, click on .
20 480i IP Phon e User Guide Additional Features You can download the Direc tory List to your PC via the Aastra Web UI. The pho ne stores the director ylist.csv file to your PC in comma-separated value ( CSV) format. You can use any spreadsheet application to open the file for viewing.
480i IP Pho ne User Guid e 21 Additional Features 10. To exit the Directory List, press the Quit softkey. Voic email The Voicemail feature on th e 480i IP phone allows you to use a line, configured w ith a phone numbe r for dialing out, to connect to a voicemail server.
22 480i IP Phon e User Guide Call Forwarding Call Forwarding The call forwarding f eature on the IP phone allows incoming calls to be forwar ded to another destination. The pho n e sends the SIP message to the SIP proxy, which then forwards the call to th e assigned destination.
480i IP Pho ne User Guid e 23 Language 4. In the " Number of Rings " fie ld, enter the numb er of rings y ou want to set before the call is forwarded. Valid values ar e 1 to 9. 5. Click to save the Call Forward setti ngs. The changes are dynamic and are immedi- ately applied to the ph one.
24 480i IP Phon e User Guide Troubleshooting Troubleshoot ing Why is my display bl ank? Ensu re that power is be ing provided to your phone. If your net wor k d oes no t pr ovi de inl ine power o ver .
480i IP Pho ne User Guid e 25 Troubleshooting How do I change my Use r Pass word? You can change the user pass word from the IP phone UI or the Aastra Web UI. From the I P phone : 1. Press % on the phone to enter the Options List. 2. Selec t User Password .
26 480i IP Phon e User Guide Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from t he date of original purchase.
480i IP Pho ne User Guid e 27 Limited Warranty shippi ng charges. For furth er information and shipping ins tructio ns; In North America , con tact our service information nu mb er: 1-800- 574-1 611. Out si d e N orth A meric a , contact your sales representative.
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Index Index 480i I P Phone Us er Giude Index- 1 Numerics 480i additional features of 17 connected state 11 customized features 17 customizing 5 features of 1 finding IP address for 5 hard keys 7 idl e.
Index-2 480i IP Phon e User Giude Index Index N network disconn ect ed 4 no servic e 26 O options, set t ing 5 R redial 13 redial key 13 requirements 1 restart ing the phone 4 restarting, IP phone 26 .
If you’ve r ead this owner ’s manu al and consu lted the Tr oubles hooti ng section and still hav e prob lems, please vis it our websi te at ww w.aastr a.
An important point after buying a device Aastra Telecom 480I (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom 480I yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom 480I - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom 480I you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom 480I will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom 480I, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom 480I.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom 480I. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom 480I along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
