Instruction/ maintenance manual of the product diskAshur Pro iStorage
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® #1 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 User Manual FIPS 140-2 Level 2 Certified C e r t i f i c a t e n u m b e r 1 9 7 0 Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the drive.
#2 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Copyright © iStorage, Inc 2013. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners.
#3 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® T able of Contents Introduction .................................................................................................................................... 4 Box contents .
#4 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Looking for an effortless way to secure your data? Looking for the highest level of security for your data while utilizing the fastest USB 3.0 speeds? Look no further than the diskAshur PRO, certified and tested to NIST FIPS 140-2 Level 2 requirements.
#5 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 1. Connecting the diskAshur PRO Be sure to review the following information before you begin to use the diskAshur PRO. Attention : Use only the included cables with your diskAshur PRO.
#6 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® 2. Connecting with the USB Y -cable If none of the diskAshur PRO LED indicator lights power on a single USB connection, use the included USB Y -cable. 1. Attach diskAshur PRO’ s integrated USB cable to the female connector of the USB Y -cable.
#7 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 3. diskAshur PRO Layout 1 2 3 4 TM PRO ® 3 1 2 SHIFT button UNLOCK button LED Indicator lights 4 LOCK button When you first plug in the FIPS diskAshur PRO drive, the unit will do a self-test to verify all security components are working properly .
#8 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® T o lock the drive, press the LOCK button. If data is still being written to the drive, diskAshur PRO will wait until all data has been written to the drive and then it will lock automatically .
#9 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 1. Enter the Admin Mode ( UNLOCK + 0 buttons for five seconds. Enter Admin PIN and press UNLOCK ). 2. Press and hold UNLOCK + 1 buttons until the LED turns to Solid BLUE and Blinking GREEN .
#10 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® T o protect against unauthorized access if the drive is unlocked and unattended, diskAshur PRO can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur PRO Unattended Auto Lock feature is turned off.
#11 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® What is Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message.
#12 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® 1. Enter the Admin mode by pressing and holding UNLOCK + 0 buttons for five seconds until the LED flashes RED . This indicates that you can enter the Admin PIN. 2. Enter the Admin PIN and press UNLOCK .
#13 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® A complete reset of the diskAshur PRO will erase all information and partition settings. Y ou will need to initialize and format the diskAshur PRO. T o initialize your diskAshur PRO, do the following: 1.
#14 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® 10. Right-click Unknown Disk, and then select Initialize Disk. 11. In the Initialize Disk window , click OK . 12. Right-click in the blank area under the Unallocated section, and then select New Simple Volume.
#15 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® Be sure to save and close all the files on your diskAshur PRO before hibernating, suspending, or logging off from the Windows operating system. It is recommended that you lock the diskAshur PRO manually before hibernating, suspending, or logging off from your system.
#16 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® This section contains troubleshooting information for the diskAshur PRO. If you encounter any of the following problems when using diskAshur PRO, refer to the corresponding answers.
#17 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® Q: Do I require ‘Admin Rights’ for the diskAshur PRO to work? A: No, since the diskAshur PRO does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required.
#18 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Q: My diskAshur PRO locks for no reason when connected to my computer whilst I’m using it, what is causing this? A: The issue y.
#19 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® Apple Mac The diskAshur PRO keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there .
#20 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.
#21 www .istorage-uk.com iStorage diskAshur PRO ® Manual – v 2.1 ® 20. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 .
#22 iStorage diskAshur PRO ® Manual – v 2.1 www .istorage-uk.com ® © iStorage, 2013. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.
An important point after buying a device iStorage diskAshur Pro (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought iStorage diskAshur Pro yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data iStorage diskAshur Pro - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, iStorage diskAshur Pro you will learn all the available features of the product, as well as information on its operation. The information that you get iStorage diskAshur Pro will certainly help you make a decision on the purchase.
If you already are a holder of iStorage diskAshur Pro, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime iStorage diskAshur Pro.
However, one of the most important roles played by the user manual is to help in solving problems with iStorage diskAshur Pro. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device iStorage diskAshur Pro along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
