Instruction/ maintenance manual of the product 827.8661 Inter-Tel
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ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 1 of 73 Document Part No. 550.8015 ADDENDUM TO ISSUE 4 OF THE INTER-TEL AXXESS SYSTEM MANUAL For Software Part Numbers: 827.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 2 of 73 • New T1 Card (T1C) Revision L evel Cha nges (see page 37) • T1 Gain Control (TGC) Daughter Ca rd (see page 37) • DKS C-16 Ex.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 3 of 73 16-Circuit Single-Line Card (SLC-16) and Lamp Options Card (LOC-16) 16-Port Single-Li ne Card (SLC-16) The SLC-16 can support up to 16 on-premises A C-ring- ing s ingle-lin e devices .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 4 of 73 FIGURE 1. SLC-16 BLOCK CABLE TERMINATIONS GY RB K 1.1 1.1 1.2 BL/W RING W/BL TI P TIP RING W/BL BL/W W/O O/W W/G G/W Y/G G/Y Y/BR S.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 5 of 73 FIGURE 2 . SLC-16 CABLE TERMINATIONS ON THE SLC- 16 S TATION BLOCK AMPHENOL NO. CABLE PAIR SLC-16 26 W –BL TIP 1 BL–W RING 27 W.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 6 of 73 Loop/Ground Start Card (LGC) and LGC Daughter Card (LGC-D) Modificat ion Under certain conditions, previous vers ions of the LGC (part no.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 7 of 73 Call Routing to Public Network Thi s fe at ure ch ang es t he AXXE SS syst em in t he fo l- lowing ways: • Call Routing Tables can be programmed to route outside calls to outgoing trunks, using Au tomatic Route Selection (A RS) or a trunk group.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 8 of 73 NOW YOU CAN CHOOSE ARS, TRUNKS, OR TRUNK GROUPS NOW YOU CAN CHOOSE ARS, TRUNKS, OR TRUNK GROUPS.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 9 of 73 SMD R and Mes sa ge Print Ch ang es To Suppor t Call Rout ing To T he Publ ic Ne twor k Sever al chang es hav e been made to the S tation M es- sage Detail Recording ( SMDR ) f eat ure to support Cal l Routing to t he Public Network.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 10 of 73 Station Password A statio n pass wo rd has b een added to the s ystem. This passw ord is used for the new Remote Programming feature . The station p ass wor d can be up to 8 digits in length.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 11 of 73 ← NEW BUTTON To change the station p a ssw ord through database pro- gramming, use the screen shown above. It can be reached by selecting M iscellaneous Station Informa- tion from the Individual Station Information program- ming scr een.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 12 of 73 Remo te Featur e Progr amming The Remote Programming feature allows a user to plac e a phone in do-not-dist urb mode (DND) or for- ward th e station ’s calls, either from another station o r through DISA.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 13 of 73 curity code (if applicable). You hear a confirma- tion tone followed by DISA dial t one. If programming from anot her station, lift the han dse t or pre ss the SPKR k ey. (2) Enter the Remote P rogramming feature code (359).
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 14 of 73 OPX D isconnect Enhan cement In prev ious s oftw are vers ions , some s ites had difficul- ties when us ing a loop start T1 line c.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 15 of 73 NEW DROP-DOWN BOX → The PRI Ca ll By Cal l drop down box inc ludes the fol- lowin g selection s: • Call By C all Inactive • .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 16 of 73 OS/2 And NT Versions of AXXESS ORY Talk The re a re no w two versi ons of AXXESSOR Y Talk that are compatible with the 4.3 so ftwar e release. One v er- sion runs under OS/2 and the ot her runs under Windows NT Workstation 4.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 17 of 73 • Install TCP/IP protocol • Ins tall Serv ice Pack 3 (w hich can be downlo aded directly from Microsoft ’s web s ite) AXXESS.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 18 of 73 Wizard window can be accessed by running the Rhetorex Configuration Utility that is located in the AXXE SSORY Talk folder ins ide the Pro- grams group. (22) Select the OK c ommand button, follow ed by the Next comman d button .
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 19 of 73 (4) Choose the Avdap s ervice account from the Names list. Select the Add button to add this name. (5) Select OK to exit to the Local Group Properties window. (6) S elect “Us er Rights” from the Policies drop- down menu.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 20 of 73 Microso ft Exch an ge (MAPI ) Set up Use the following proc edures to set up Visual Mail us- ing Mi cr osoft E xc han ge (a MAPI E- mail sys tem). NOTE: Be sure t he AXXESSORY Talk PC has Win- dow s N T 4.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 21 of 73 FIGURE 3. SAMP LE BACK O F ASS EMBLED AXXESS ORY TALK P C SAMPL E CARD S LO T ARRANGEMENT NOTE: Depending on the model of PC being us ed, the sample card s lot arrangement and connector locations show n above could vary somewhat.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 22 of 73 FIGURE 4. S AMPLE P C MOTHERBOARD CARD SLOT ARRANGEMENT NOTE: Depending on the specific model of PC Motherboard being used, the s ample card s lot arrange- ment shown above c ould vary somewhat .
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 23 of 73 Fax Del ivery Repo rt Indi cates Fai led Deliveri es The Fax Delivery Report now dis plays an asterisk (*) immediately to the left of the deliv ery statu s in the Fax Delivery Report for an entry representing a fax delivery that failed and was removed from the delivery queue.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 24 of 73 AXXESSORY Talk VisualMail This is a vailable in th e AXXESSO RY Talk NT versio n only. AXXESSORY Talk VisualM ail is a featu re that provides the fi rst step to l inking Inter-Tel ’s NT version of AXXE SSORY Talk voice mail with E-mail.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 25 of 73 System Software Keys To u se t he AXXE SSORY Talk Vis ualMail feature, y ou must have a s oftware key attached to the parallel port on t he AXXESSOR Y Talk PC . The softw are key also determines the number of users that can be pro- grammed to us e AXXESSORY Talk Vis ualMail.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 26 of 73 Programmi ng AXXESSORY Talk VisualM ail must be programmed on the s ys tem-wid e level and th e mailbox lev el.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 27 of 73 ↓ NEW VISUALM AIL PROGRAM MING FI ELDS ↓ NEW BUTTON → ← NEW BUTTON Sys tem-w ide AXXESSORY Talk Vis ualM ail fields cannot be programmed if you enter the database us ing the “Us er” passw ord.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 28 of 73 E-M AIL ADDRESS: This field specif ies the AXXE S- SO RY Talk ’s E-mail address .
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 29 of 73 The following information is used by the Avdap service when it logs on to t he net work. Refer t o page 18 for information about setting up the Avdap user account. NETWORK DOMAIN: This field s pecifies the name of the netw ork do main in which the AXXESSOR Y Talk PC is a member .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 30 of 73 ↑ NEW VISUALM AIL PROGRAM MING FI ELDS ↑ Mailbox programming for AXXESSORY Talk Visual- Mail can be programmed using the “ User” passw ord. How ever, it cannot be changed through the mailboxes.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 31 of 73 Automatic Fax D etec tion This is a vailable in th e AXXESSO RY Talk NT versio n only.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 32 of 73 ↓ NEW FAX PROGRAMM ING FIEL DS ↓ ↓ NEW FAX PROGRAMM ING FIEL DS ↓.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 33 of 73 Programmi ng Fax-On-Dem and Port Availability NOTE: This o ption is av ailable in both N T and O S/2 ver sio ns of AXXE SSORY Talk.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 34 of 73 Voice Mail S ave/Restore To A N etwork Drive The NT v er sion of t he AXXESSOR Y Talk allow s the user to s ave or restor e the databas e, voice data, and se- lected information using a network directory in addi- ti on t o the AXXESSORY Talk hard drive or floppy dri ve .
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 35 of 73 Explanation of Extended Ring Cadences The follow ing table exp lains th e differen ce between s tandard an d extended ring cad ences for the variou s types of sing le-line devices used o n the AXXESS Syst em i n t he Un ited States .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 36 of 73 RS-232- C Chang es and Correct ions The CPU/MEM, CPU 020/PCM, and Options Card RS-232-C connection information described on pages .
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 37 of 73 Prevent ing Mem ory Short ages Int er -Te l re co mm en ds tha t fu ll y lo ade d AXXESS Sys- tems, with a large number of trunks and heavy call traf- fic, have ext ended me mory added on t he CPU .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 38 of 73 DKSC-16 E xtended L oop Length Modificat ion For longer station loop lengths (up to 154 ohms/3000 ft.), i f nec essary, an opt ional exte rnal power supply with the following characteristics can be connected to the DKS C-16 termination block: • 36VDC • 120mA per ke yset (1.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 39 of 73 e. Insert the Fax Card in the appropriate slot and attach it to the chass is us ing the screw removed in s tep 8a. Mak e sure the card is securely attached to the PC Motherboard and does not tou ch any adjacent card s.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 40 of 73 FIGURE 5. OP TIONAL FAX CARD 40-PI N CONNE CTO R TO AUDIO INT ERFACE CARD JUMPER STRAP J503 PIN 1 SWITCH ES SW2 SW1.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 41 of 73 New PC Motherboard The 80486 PC Motherboard de scribed i n the Is sue 4 manual has been superce ded by a ne wer 80486 model. The part num ber for the ne w model mot herboard is 550.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 42 of 73 FIGURE 7. S AMPLE P C MOTHERBOARD CARD SLOT ARRANGEMENT NOTE: Depending on the model of PC Motherboard being used, the sample card slot arrangement and the location of the reset c onnector show n above could vary somewhat.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 43 of 73 ACD Agent IDs There is a new ACD hunt group option t hat allows the use o f Ag ent ID numb ers in place of statio n extens ions in the hunt group list.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 44 of 73 TO LOG IN T O ONE OR M ORE HUNT GROUP S USING THE ACD AGENT LOGIN FEATURE CO DE: (1) Whil e on or off hook (single-l ine users must li ft the hand set), en ter the A CD A gent Lo gin fea- ture code (326).
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 45 of 73 ACD Agent ID Programming The “ACD A gent IDs” programming option a ppears in the main screen (shown o n page 6–23 of the manual) when you s elect System-Wide P rogramming. The new option is located between “Account Code Information” and “ARS P rogramming.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 46 of 73 When you s elect the Delete command button sho wn on the previous page, the window above appea rs.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 47 of 73 ACD Agent ID Extens ion List Pr ogramming There is now a new ty pe of extens ion list for Ag ent ID s, as sh own in th e screen below . This type of extension list i nclude s only ACD hunt group Agent IDs .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 48 of 73 ACD Hun t Group Programmi ng For Agent IDs ACD H unt groups can now be programmed to route calls on the basis of Agent ID s, as s how n in the new hunt group screen be low.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 49 of 73 Hunt G ro up Pro gra m Pl anni ng Shee t TO USE: (Make sufficient copies of this page and fill in information for each hunt group.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 50 of 73 Primary Rat e T1 Service Primar y Rate T1 serv ice is already des cribed in th e Issue 4 manual. (See pages 2 –22, 3–68, 4–21, 4–22, 6–138, 6–139, 6–143, 6–252, 6–262, 7–4, a nd 8–3.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 51 of 73 Automatic Call Numbe r Identific ation (ANI): Aut o- matic Numbering Identification (A NI) information identifies the caller ’s telephone number. The system re- ceives a specified number of digits.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 52 of 73 Non -Facilit y Associ at ed Si gnal ing ( NFAS) : When a site us es s everal P rimary Rate In terface circuits, th e D - channel o.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 53 of 73 Customized AXXES SORY Talk Promp ts All of t he pre-re corde d prompts in AXXE SSORY Talk can now b e customized , using th e V oice Mail Sys tem Admin istrato r ’s mailbox.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 54 of 73 # PROMPT 019 After the tone, please record your mess age. When finis hed, yo u may hang up to d eliver the m e ssage o r press POUND for mor e op- tions. 020 Mes sage d elivered. 021 To re play, pre ss 1.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 55 of 73 # PROMPT 076 Mes sage mark ed private. 077 Mes sage mark ed certified. 078 Message ma rked priori ty. 079 To send th is mess age to additio nal mail- boxes, press POUND. 080 To ba ckup withi n your message or rec ord- ing, pre ss 1.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 56 of 73 # PROMPT 145 Saturday 146 To t urn this numbe r on or off, press 1. 147 To cha nge the phone number, press 2. 148 To change times of day, pres s 2. 149 To c hange da ys of the wee k, pre ss 3.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 57 of 73 # PROMPT 219 To ma ke a custom recordi ng, press 1. 220 To select a cus tom recording, press 2. 222 Please enter the recording number. 223 After the tone, please record. Then press POUND.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 58 of 73 # PROMPT 297 For Thursday, press 5. 298 For Friday, press 6. 299 For Saturda y, pre ss 7. 300 For Monday through F riday service, press 1. 301 For all the days of the week, pres s 2.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 59 of 73 # PROMPT 360 You h aven ’t s elected any docu ments yet. 361 You may s elect one more document during this call. 362 Yo u may select up to ... 363 ... more documents during this call.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 60 of 73 # PROMPT 516 Your current transfer method is announce only. 517 To select unannounced transfers , press 1. 518 For s creened trans fers , press 2 . 519 For announc e onl y, pre ss 3.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 61 of 73 Digital Ke yset Layouts: 12 11 1 234 5 6 78 9 1 0 1 1 1 2 13 14 15 16 27 28 29 13 14 15 16 27 28 29 EXECUTIVE KEYSET STANDARD KEYS.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 62 of 73 Key set Li ght-Emitting Di ode (LED) Indi cations STEADY 0I P M SLOW 30 IPM MEDI UM 120 IPM FAST 240 IPM FLUTTER 60/960 IPM DATA Auto- -dial modem is dialing and the data port is unavailable.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 63 of 73 ← NEW OPTIO N “Enable Database Server Compression” Pref erences Flag As shown above, a new “Enable D atabas e Serv er Com- pression” flag was adde d to the Preferenc es drop-down menu in the Main programming screen.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 64 of 73 ← NEW FLAG “Forced Delayed Maj or Reset” System Flag As shown above, a new “F orced D elayed Major Res et” flag was added to th e System F lags s creen. Normally, the system w ill not perform a major reset if there are any active calls.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 65 of 73 NEW OPTIO N → “CO P rovides Progress Tones” T1 Programming F lag As shown above, the “CO Provides Progress Tones” flag was added to the Trunk Programming — T1 Pro- gramming s creen.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 66 of 73 Canadian Information The AXXESS Sy ste m h as be en te ste d an d c er ti fi ed fo r installation in Canada. Follow ing is a lis t of Indus try Canada regulation s wh ich are similar to the FCC regu- lations alr eady includ ed in the manual.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 67 of 73 CHANGES AND CORRECTIONS TO THE ISSUE 4 AXXES S MANUAL Please note the follow ing changes and corrections to Iss ue 4 of the manu al. Various locations throughout the manual: Japa nese prompts can be viewed onl y on “digital” display k ey- sets.
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 68 of 73 Page 3 –59, paragraph 8.18: The middle par t of the sentence should re ad: ...(as measured in step 6 on page 3 –48, 3–51, or 3–54)... Page 3 –59, paragraph 8.18, step 2: The end of the sentence s hould rea d: .
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 69 of 73 — Inter com caller s will hear bu sy s ignals . — Caller s on a trunk that does n ot have to be seiz ed for AXXESS to retur n busy signal (such as a T1 E&M) will hear b usy s ignals .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 70 of 73 Page 4 –58, paragraph 9.3, NOTE: The las t sen tence should re ad as follows: There can be up to 20 DSS/ BLF Units in the sy stem. Page 4–61, paragraph 12.4 and page 6–98, transfer audio flag: Remove these p aragrap hs.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 71 of 73 key to ena ble t he option. Or, pre ss 2 or the NO menu key to d isable it. Then pr ess # o r ACC EPT to conti nue. — Subject to toll restr iction: To program the trunk group Subject to Toll Restriction option, press 4 or the SU BJ ECT TO TOLL menu key .
ADDENDUM T O ISSUE 4 OF TH E AXXESS MANUAL OCTOBER 1997 Page 72 of 73 Page 6 –163, first bullet: The information should read as follow s: • Voice Ma il: This applicatio n hand les all calls that are directed to vo ice mail (other than to the Mes- sage N otificatio n/Retriev al application ) by sub - scribers and non-subscribe rs.
ADDENDUM TO ISSUE 4 O F TH E AXXESS MANUAL OCTOBER 1997 Page 73 of 73 FIGURE 8. GROUNDING GUIDELINES F ROM DITEK.
An important point after buying a device Inter-Tel 827.8661 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Inter-Tel 827.8661 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Inter-Tel 827.8661 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Inter-Tel 827.8661 you will learn all the available features of the product, as well as information on its operation. The information that you get Inter-Tel 827.8661 will certainly help you make a decision on the purchase.
If you already are a holder of Inter-Tel 827.8661, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Inter-Tel 827.8661.
However, one of the most important roles played by the user manual is to help in solving problems with Inter-Tel 827.8661. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Inter-Tel 827.8661 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
