Instruction/ maintenance manual of the product SE7500WV2 Intel
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Intel ® Server Board SE7500WV2 Product Guide A Guide for Techni cally Qualified Ass emblers of Intel ® I dentified Subassemblies/Pr oducts Order Number: A8 6094-002.
Discla imer Information i n this doc ument is provided in co nnection w ith Intel ® pro ducts. No l icense, exp ress or implied, by estoppel or o therwise, to a ny intell ectual prop erty rights is granted by this doc ument. Ex cept as prov ided in Int el’s Terms and Cond itions of Sa le for such prod ucts.
iii Contents 1 Description Server Boa rd Fe atu res ......................................................................................................... 7 Server Board C onnector and Componen t Lo ca tio ns .......................................
iv Intel Server Boar d SE7500WV 2 Product Gui de 3 Upgrading Tools and Supplie s Nee ded.................................................................................................31 Cauti ons .....................................................
Contents v 5 Solving Problems Resetti ng the Syste m ..........................................................................................................6 1 Initi al Syste m S tartu p..............................................................
vi Intel Server Boar d SE7500WV 2 Product Guide Index .......................................................................................................................................87 Figures 1. Server Board Conne ctor and Component Locati o ns .
7 1 Description Server Board Features The SE7500WV2 is ava ilable in e ither SCS I or ATA hard driv e inte rface ver sions as d escrib ed in Table 1. The fea tures listed in Table 2 ar e common to both s erver bo ard versi ons.
8 Intel Server Boar d SE7500WV 2 Product Guide Serv er Board Connect or and Component Locations The SE7500WV2 comes in both SCS I and ATA versio ns. Figure 1 is a compo site view o f both versions. OM14124 F G A CE B L N M O S R Q P T I H K J Y U V W AA Z BB X CC D DD A.
Descr iption 9 Back Panel Connectors OM14125 B CL J K A G D E H F I A. USB 0 connector B. Video c onnector C. SCSI channel A c onnector (SCS I server board only ) D. NIC 2 RJ-45 c onnector E. Status LED F. Speed LED G. NIC 1 RJ-45 c onnector H. Status LED I.
10 Intel Server Boar d SE7500WV 2 Product Guide Processor The SE7500WV2 accom modates one or two In tel Xeo n processo rs with 512k cache in the INT3/FCPGA Socket 60 4 package. Thi s processo r uses the .13 micron tec hnology. Check the Intel Custo mer Support we bsite for the lates t list of su pported proce ssors s ee: http://su pport.
Descr iption 11 SCSI Controller The SCSI version o f the ser ver board inc ludes an em bedded Adaptec † AIC-78 99W contro ller providing dua l Ultra160 Lo w Voltage Differen tial (LVD) SCSI ch annels. The SCSI bus is t erminate d on the server boa rd with ac tive ter minato rs that can not be disabled.
12 Intel Server Boar d SE7500WV 2 Product Guide Network Controller ✏ NOTE To ensure E MC product re gulation complian ce, the sy stem mus t be used with a shi elded LAN cable. The server boa rd uses the Intel ® 82546EB Fast E thernet † Con troller a nd supports two 10Base-T/1000Bas e-TX network subsy stems.
Descr iption 13 ✏ NOTE By default, th e RJ-45 seri al port is configu red to suppo rt a DSR signal. For serial d evices that requ ire a DSR s ignal (def ault), t he J5A2 jum per mu st be configu red in position 3-4 (Figur e 3, B). For serial d evices tha t requi re a DCD signal, the jumper mu st be in pos ition 1 -2 (Figur e 3, A).
14 Intel Server Boar d SE7500WV 2 Product Guide ACPI The SE7500WV2 suppor ts the Advanced Configurat ion and Powe r Interf ace (ACPI) a s defined by the ACPI 2 .0 specifi cation. An AC PI aware opera ting syst em can put the sys tem into a state where the hard d rives spin down, the sys tem fans sto p, and all processing is halted.
Descr iption 15 Field Replac eable Units and Sensor Dat a Records Field repla ceable u nits (FR Us) are major modu les in t he chass is that con tain acti ve electron ic circuitry . FRUs can store informa tion-s uch as board serial n umber, p art numbe r, name, and asset tag-that c an be read us ing the Sys tem Setup Util ity (page 49).
16 Intel Server Boar d SE7500WV 2 Product Guide Alerts can t ake eithe r of these fo rms: • Plat form event pag es -- the BMC dial s a paging se rvice and send s a pred efined paging string. To use platfo rm even t paging (PEP), you must a ttach an ex ternal modem to the e mergency managemen t port (Serial 2) .
Descr iption 17 ISM can use an optional s ervice partition on the server that you are managing. Th e servic e partition is a specia l disk p artition on the system drive that co ntains a R OM-DOS † op eratin g system and DOS-based utilit ies, in cluding the S ystem S etup Util ity, FR U/SDR L oad Utility, and R emote Diagnostics.
18 Intel Server Boar d SE7500WV 2 Product Guide If only the supervi sor password i s set, you: • Mus t enter the superv isor passwor d to enter B IOS Setup or t he SSU. • Mus t enter the superv isor passwor d to boot the serv e r if Password on Boot is enab led in eith er the BIOS Setup or SSU.
Descr iption 19 Summary of Software Security Features The table bel ow lists th e softwa re securi ty feature s and describ es what p rotection e ach offe rs. In general, to e nable o r set the features listed her e, you must run the SSU an d go to the Secu rity Subsystem Grou p, menu.
20 Intel Server Boar d SE7500WV 2 Product Guide Table 4. Softw are Securit y Featur es (cont inued) Feature Description Control ac cess to the system other th an SSU: set user pas sword To control ac cess to us ing the system, s et a user pass word and enabl e it through Setup.
21 2 Installation Pro cedures Rearrange the Standoffs If your c hassis does not hav e board mount standoffs placed as sh own, you mus t rearrange them so they match the hole s in th e server bo ard. Fai lure to pr operl y rearrang e the m etal st andoffs may cause the se rver boa rd to malfu nction and may perman ently damag e it.
22 Intel Server Boar d SE7500WV 2 Product Guide Install the Server Board To ensure p roper ground ing and su pport, it is reco mmended tha t you ins tall scre ws in all the require d mounting h oles fo r your cha ssis. You ma y need to mov e cable s out of th e way to prop erly install you r serv er board.
Installation Procedur es 23 Install the Processor Retention Brackets There are fou r brack ets, tw o for each processor socket. For each b racket, do t he follow ing: 1. Place th e bracket (A ) on th e server boa rd. 2. Insert and tighten two screws (B) to secure t he bracke t.
24 Intel Server Boar d SE7500WV 2 Product Guide 2. Aligning the pins of the processo r with the socket, inse rt the processor into the soc ket. OM14133 Figure 8.
Installation Procedur es 25 4. Follow the ins truction s packaged with y our boxed p rocessor f or prepar ing the hea t sink and processo r for ins talla tion. 5. Position the heat sink a bove the pro cessor. 6. Aligning the raised me tal s urfaces, place the h eat sink on top of the p rocesso r.
26 Intel Server Boar d SE7500WV 2 Product Guide 7. Place th e heat sink cl ip (1) so the tab on the cl ip engages th e slot on the heat sink ( A). 8. Press one end o f the c lip dow n (2). 9. Press the oth er end o f the c lip down (3). OM14140 A 1 2 3 Figure 11.
Installation Procedur es 27 Memory Only DDR-200 or DDR-266 compl iant SDRAM is su p ported by the server boa rd. Install from 256 MB to 12 GB of re gistered, ECC memory, us ing up to six D IMMs. A 1U ch assis requ ires low - profile (LP ) 1.2-inch DI MMs.
28 Intel Server Boar d SE7500WV 2 Product Guide Connect Cables Before connec ting cab les, consul t the docum entation supplied with yo ur chas sis. OM14139 A S C S I O A T A 1 0 0 M A T A 6 6 J K I U S B N C O M 1 C E F G L B H D A. External SCSI cha nnel A conn ector (SCSI server boar d only ) B.
Installation Procedur es 29 Getting Started with Intel Server Mana gement and Intel ® SMaRT Tool (Opt ional) Intel Serve r Manag ement a nd the hard dr ive Serv ice P artition p rovide rea l-time m onitoring an d alerting for your SE7500W V2 server h ardware, emergency r emote ma nagement, and remo te serv er setup.
30 Intel Server Boar d SE7500WV 2 Product Guide Installin g you r Op erating System Install you r opera ting system now. Insta lling Intel Server Management You can instal l Intel Se rver Mana gement on a local server or on a remo te workstation t hat is used to manage a LAN/W AN.
31 3 Upgrading Tools and Supplies Needed • Jump er re moval tool o r need le nosed pli ers • P hillip s † (cro ss head) sc rewd river (#1 b it and #2 bit) • Pen or p encil • Antis tatic wri st strap a nd conductive foam pad ( recommend ed) Cautions These warnings a nd cautio ns apply throu ghout th is ch apter.
32 Intel Server Boar d SE7500WV 2 Product Guide nosed plier s to remove or i nstall a ju mper ; grip the n arrow sides o f the jumper w ith the pl iers, nev er the wide s ides. Grippin g the wide s ides can damage th e contact s insid e the jum per, cau sing in term ittent p roble ms with the functio n contro lled by t hat jumper.
Upgrading 33 Processors WARNING If the se rver has been run ning, any ins talled proce ssor and heat sink on the processor bo ard(s) w ill be hot. To avoid the possibi lity of a burn, be careful when re moving or inst allin g server board co mponents that are located near pro cessors .
34 Intel Server Boar d SE7500WV 2 Product Guide 3. Aligning the pins of the processo r with the socket, inse rt the processor into the soc ket. OM14133 Figure 1 6. Installing Processor s 4. Lower the lock ing bar co mpletely . OM14135 Figure 17. Lower Locking Bar 5.
Upgrading 35 OM14134 Figure 18. In stalling t he Heat Sin k 8. Place th e heat sink cl ip (1) so the tab on the cl ip engages th e slot on the heat sink ( A). 9. Press one end o f the c lip dow n (2). 10. Press th e other end o f the c lip down (3). OM14140 A 1 2 3 Figure 19.
36 Intel Server Boar d SE7500WV 2 Product Guide Removing a Processor 1. Observe th e safety and ESD preca utions at the beginn ing of th is chapter and the a dditional cautions giv en here. 2. If processo r wind tun nel is installed, unplug it fro m the server bo ard and re move it fro m the heat sink.
Upgrading 37 To replace th e batt ery: 1. Before procee ding, re cord your cust om BIOS sett ings. 2. Observe th e safety and ESD preca utions at the beginn ing of th is chapter . 3. Open the cha ssis and lo cate the b attery. 4. Push the upp er end of th e metal retai ner away fro m th e battery-the battery pop s up.
38 Intel Server Boar d SE7500WV 2 Product Guide.
39 4 Configuration Software and Utilities Service Partition (Optional) When you a re setting up yo ur serve r system, you can insta ll a se rvice par tition on to your h ard drive. The service pa rtition includ es utilitie s, and oth er soft w are that be run locally or remot ely to assist in system ma nagemen t.
40 Intel Server Boar d SE7500WV 2 Product Guide Table 5. Configurat ion Utilities (co ntinued) Utility Description and brief proced ure Page BIOS Update Ut ility Use to update t he BIOS or r ecover from a c orrupted BIOS u pdate. 50, 56 Firmware Upda te Utility Use to update BM C flash RO M or other firmware.
Configurati on Software and U tilities 41 3. After press ing <F2> or <Es c> during POST, you c an press <Ctrl+A > to run the SCSI Select Utility. For mo re inf ormation, see “Running the Ada ptec SCSI Selec t Utility” on p age42.
42 Intel Server Boar d SE7500WV 2 Product Guide Running the Adaptec SCSI Select Utility Each host adap ter inc ludes an onboa rd SCSI Selec t configura tion ut ility tha t allows you to configure/v iew the set tings of th e host ad apter and d evices in th e serve r.
Configurati on Software and U tilities 43 After selec ting the bu s, the following m enu displays : Table 9. Menu for e ach SCSI Ch annel Host Adapter Option Comment AIC-7899 at Bus:Devic e:Channel 01:06:A (or 01:06 :B) Configure/Vi ew Host Adapter Settings Press <Enter> to v iew the Co nfiguratio n Menu.
44 Intel Server Boar d SE7500WV 2 Product Guide DPC console runs on a client work station. It communicate s with a server by: • A ccessing the server mana gement capab ilities of the on-boa rd NIC • A Window s 2000 com patible modem. • An RS-232 co nnection to the serve r’s se rial 2 por t.
Configurati on Software and U tilities 45 Running t he DPC Console For more in formatio n about setting up a nd runnin g the DPC Console, see the document na med “ISM_Ins tall_Gu ide.pdf. ” This do cumen t is in the ISMDO CS direc tory on the ISM CD accompan ying the SE7500 WV2 serve r board.
46 Intel Server Boar d SE7500WV 2 Product Guide Running t he SSU When the SSU sta rts in the defau lt local execut ion mode, the SSU accepts in put from t he keyboard or mouse.
Configurati on Software and U tilities 47 • Color -lets y ou change the default colors as sociated with di fferent items on the screen us ing predefined c olor co mbina tions. The colo r changes t ake ef fect immed iately. • Mode - lets you se t the desi red expert ise level: no vice, intermed iate, or exp ert.
48 Intel Server Boar d SE7500WV 2 Product Guide Setting the User Pa ssword The User Password b utton lets y ou set o r change the u ser passwor d used by both the SSU and the system B IOS. All changes to the us er passwo rd take effec t immed iately. To change or clear the user passwo rd: 1.
Configurati on Software and U tilities 49 3. Use the F ile and SE L menu items to w ork wi th the SE L infor mation: • Op en: Views da ta from a previously s aved SEL file. • Save As: Saves the cu rrently lo aded SEL da ta to a fi le. • Proper ties: D isplays in formation about the SEL.
50 Intel Server Boar d SE7500WV 2 Product Guide 3. Use the F ile and SD R men u items to w ork wi th the S DR info rmation: • Op en: Views da ta from a previously s aved SDR file.
Configurati on Software and U tilities 51 Saving a nd Restoring t he Syste m Configuration Using the SSU, yo u can save th e follow ing configu ration info rmation to a file : • Plat form type, BIOS.
52 Intel Server Boar d SE7500WV 2 Product Guide 4. In the co rresponding boxes, enter th e following comma nd string s for the modem attached to the EMP port (boxe s that aren’t list ed here are not req uired for paging a lerts): • ESC Sequence : the escap e sequence.
Configurati on Software and U tilities 53 Setting Up LAN Ale rts To set up the s erver to send ale rts over th e LAN: 1. Configure the remo te syst em to re ceive a lerts. For more info rmat ion, see the d ocumen tation for Intel Serv er Managem ent softwa re.
54 Intel Server Boar d SE7500WV 2 Product Guide Managing t he Server Re motely You can set u p the serve r so tha t you can conne ct to it from a re mote c lient sys tem to per form managemen t tasks. You can make th e connec tion over a LAN or by usin g a modem or direct se rial cable to the E merge ncy Manage ment Port (E MP).
Configurati on Software and U tilities 55 3. To require a p assword for remo te access, e nter the pa ssword in the Enter New P assword bo x and in the Ver ify New Password box. P asswords can be from 1 to 16 chara cters l ong, using any ASCII character in the range [32-126 ].
56 Intel Server Boar d SE7500WV 2 Product Guide 1. Insert and bo ot to t he Resource CD. 2. Exit from the menu to a DOS prompt. 3. Insert a diskette into the flo ppy drive. 4. At the DOS prompt, for an unformatt ed diskette, t ype: format a:/s or, for a formatted d isket te, type: sys a: 5.
Configurati on Software and U tilities 57 6. Turn on system power and listen to the spea ker: • Tw o beeps indicate success ful BIOS recove ry-Go to th e next step. • A ser ies of cont inuous beep s indica tes fail ed BIOS recovery -Return to S tep 1 and repeat the recovery pro cess.
58 Intel Server Boar d SE7500WV 2 Product Guide What You Need to Do Eit her run the ut ility direc tly fr om the Res our c e CD or from dis kette s cre ate d from the CD. If you run the FRU/SDR Load Ut ility fro m a diske tte, copy the utili ty from the C D.
Configurati on Software and U tilities 59 Using Specifi ed CFG File Run the util ity with the co mmand lin e paramet er of -c fg filena me.cfg. The f ilename c an be any DOS-accep ted, ei ght-chara cter file name str ing.
60 Intel Server Boar d SE7500WV 2 Product Guide.
61 5 Solving Problems This chap ter helps you iden tify and solv e problems t hat migh t occur whil e you are using the system. For additiona l assistan ce and th e problem rep ort form, refer to the SE75 00WV2 Trouble Shooting Guide on the Sup port webs ite.
62 Intel Server Boar d SE7500WV 2 Product Guide Running New Application S oftware Problems th at occu r when you run new app lication softwa re are usua lly relat ed to the s oftware. Faulty equip ment is m uch less likely, especial ly if other so ftware r uns correc tly.
Solving Problem s 63 More Problem Solving Procedures This section provide s a mo re detailed approach to ident ifying a prob lem an d locat ing its so urce.
64 Intel Server Boar d SE7500WV 2 Product Guide Specific Problems and Corrective Actions This sec tion provide s possible s olutio ns for these sp ecific problems : • Power l ight does no t light. • There is no bee p or an inco rrect b eep patter n.
Solving Problem s 65 Charac ters Ar e Disto rted o r Incor rect Check the f ollowing: Are the brigh tness an d contras t controls proper ly adjusted on the video monito r? See the manufac turer’s d ocumen tation.
66 Intel Server Boar d SE7500WV 2 Product Guide CD-ROM Drive Activity Light Does Not Light Check the f ollowing: Are the power and signal cables to the CD-ROM driv e prope rly insta lled? Are all rele.
Solving Problem s 67 The add-in adapter stopped worki ng without apparent cause: Try reseati ng the ad apter fir st; the n try a dif ferent s lot if nec essary. The network d river file s ma y be corrupt o r dele ted. Delete and then reins tall the drivers.
68 Intel Server Boar d SE7500WV 2 Product Guide.
69 6 T echnical Referenc e Server Board Jumpers OM14142 RCVR/ BOOT CLR/ PSWD CLR/ CMOS D C B J1D4 J5A2 5 62 A J4B2 1 E 3 Figure 21. Jumper Locations Table 12. Configuration Jumper Jumper Name What it does at system reset A RJ-45 Serial Port Co nfig Configures either a DSR or a DCD signal to the c onnector.
70 Intel Server Boar d SE7500WV 2 Product Guide Diagnostic LEDs To help diagnos e POST failure s, a set of four bi-c o lor diagnostic LEDs is locate d on the back edge of the basebo ard. Each o f the four LEDs c an have one of four sta tes: Off, Green, Red, or Ambe r.
Technical Re ference 71 Table 13. Post Codes (co ntinued) Diagnostic LED Decoder G=Green, R=Red, A=Amber Post Code MSB LSB Description 0Fh G G G G Write Command Byte 804 2: The in itializat ion after the k eyboard controller BAT c ommand test i s done.
72 Intel Server Boar d SE7500WV 2 Product Guide Table 13. Post Codes (co ntinued) Diagnostic LED Decoder G=Green, R=Red, A=Amber Post Code MSB LSB Description 2Bh G Off A G Platform hook. 2Dh G G R G Initialize AM I display m anager Module. Init ialize suppor t cod e for headless system if no v ideo co ntroller is d etected.
Technical Re ference 73 Table 13. Post Codes (co ntinued) Diagnostic LED Decoder G=Green, R=Red, A=Amber Post Code MSB LSB Description 82h R Off G Off Check Stuc k Key Enable Keyb oard: The key board contro ller interface tes t complete d. Writing the comm and byte and i nitializing the circular buffer next.
74 Intel Server Boar d SE7500WV 2 Product Guide Table 13. Post Codes (co ntinued) Diagnostic LED Decoder G=Green, R=Red, A=Amber Post Code MSB LSB Description Aah A Off A Off Clear video scr een. 000h Off Off Off Off One Beep to indic ate end of P OST.
Technical Re ference 75 Table 14. Standa rd POST Error Messages and Codes (continued) Error Code Error Message Pause on Boot 119 CD-ROM disk 2 Error Yes 11A CD-ROM disk 3 error Yes 11B Date/Time not s.
76 Intel Server Boar d SE7500WV 2 Product Guide Table 15. Extended PO ST Error Me ssages and Code s Error Code Error Message Pause on Boot 8100 Process or 1 failed BIST No 8101 Process or 2 failed BIS.
Technical Re ference 77 BIOS Recovery Beep Codes In the ca se of a Bootb lock update, whe re video is n ot availab le for tex t mes sages to be d isplayed, speaker b eeps are nec essary to inform the user o f any erro rs. The fol lowing ta ble describ es the type of error bee p codes that ma y occur during the Bootb lock update.
78 Intel Server Boar d SE7500WV 2 Product Guide.
79 7 Regulatory and Integration In formatio n Product Regulatory Compliance Product Sa fety Complianc e The SE7500WV2 co mplies with the fo llowing sa fety requi rements: • UL 1950 - CSA 950 (US/Can.
80 Intel Server Boar d SE7500WV 2 Product Guide Product Re gulatory Complianc e Markings This product is ma rked with the following Pr oduct Cert ification Markings : • UL Recogni tion Mark • CE M.
Regulator a nd Integratio n Infor mation 81 Electromagnetic Comp atibility Notices FCC (USA) This devi ce comp lies wi th Part 15 of the FC C Rule s. Opera tion is sub ject to the f ollowing two condi.
82 Intel Server Boar d SE7500WV 2 Product Guide Cet appare il numér ique res pecte les l imites bruits ra dioélect riques appl icable s aux apparei ls numériques de Classe A pr escrites d ans la no rme sur le maté riel b rouilleu r: « Appareil s Numériques », N MB-003 é dictée par le Min istre Cana dien des Comm unications.
83 8 Equipment Log and Po we r Consumption W o rkshee ts Equipment Log Use the blank eq uipmen t lo g provided her e to re cord in formation about your sy ste m.
84 Intel Server Boar d SE7500WV 2 Product Guide Equipment Log (continued) Item Manufacturer Na me and Model Number Serial Number Date Installed.
Equipment Lo g and Power Co nsumption W orksheets 85 Current Usage ✏ NOTE Both processor s pull power from +1 2V. This may li mit the numbe r of drives and/or add-i n cards you may ins tall. The average powe r usage should n ot exce ed 15 watts per PCI slot.
86 Intel Server Boar d SE7500WV 2 Product Guide Worksheet, Total C ombined Pow er Used by the Sys tem 1. From the previou s workshe et, ente r the t otal cu rrent fo r each co lumn. 2. Multiply the vol tage by the total c urrent to g et the total watta ge for each v oltage level.
87 Index A ACPI, 14 Alerting , 16, 53, 55 B Base board M anagem ent C ontr oller, 1 4, 15, 16, 41, 42, 53, 55, 57, 59, 71 Battery, 38 BIOS, 41, 42 rec overy, 71 BIOS Set up, 1 7 BMC.
88 Intel Server Boar d SE7500WV 2 Product Guide.
An important point after buying a device Intel SE7500WV2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Intel SE7500WV2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Intel SE7500WV2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Intel SE7500WV2 you will learn all the available features of the product, as well as information on its operation. The information that you get Intel SE7500WV2 will certainly help you make a decision on the purchase.
If you already are a holder of Intel SE7500WV2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Intel SE7500WV2.
However, one of the most important roles played by the user manual is to help in solving problems with Intel SE7500WV2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Intel SE7500WV2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
