Instruction/ maintenance manual of the product CAM1301 Infortrend
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CAM 13xx Series User Manual Release 1.0.
2 All Rights Reserved © Surveon Technol ogy 2011 Copyright Statement No part of thi s publica tion ma y be reproduced, tra nsmitted, t ranscribed, stored in a r etrieval syst em, or translated into a.
3 Rev ision History Ver sion Description Date 1.0 Initial release January 2011.
4 T able of C ontents Copyright Statemen t ................ .......... ........ .......... ........... ........... ....... 2 Revision Histor y ........ ........... ........... ....... ........... ........... .......... .......... 3 Table of Content s .
5 Connecting t o the Netwo rk Camera ..... ........... ...... ........... .......... ...... 26 Logging into the Syst em .............. ........... ...... ........... ........... .......... 27 Installing A ctive X Comp onents in Internet Expl orer ....
6 Motion Detection .... .......... ........... .......... ....... ........... ........... .. 59 Tampering Detection ........ .......... ........... ....... .......... ........... .... 61 DI & DO ....... .......... ........... ........... ...... ..
7 Clear New Stat us ........ ........... .......... ....... .......... ........... ......... 84 Set New Stat us. ........... .......... ........... ...... ........... .......... ......... 84 5.5. Camera Grou p Action s............... ........... .....
8 Safety Pr ecautions Electric Shock W arning This equip ment ma y cause electric sh ocks if not handled properly . Access to th is equipme nt should only be g ranted to train ed operato rs and ma.
9 Regulator y Compliance I nformatio n Regulatory Com pliance In formatio n FCC/CE Class A IEC 60950 Shown bel ow is the lo cation of th e compliance st atement label.
10 This device is in conformi ty wit h the EMC. Notice for Clas s A Produ ct This notice is for class A prod uct only. If the equipment under test is a class B product, this no tice should be disregarded. Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limit s.
11 Chapter 1. Product Ov erv iew 1.1. Network Camer a Intr oduction CAM13xx series are professional network cameras that use Internet Pro tocol (IP) to transmit video streams and control signals over networks.
12 Dual Strea ming Dual-strea m design enables simulta neous support of real-time video monito ring, video recording, or mobile viewin g applications which require different resolu tions, co mpressio n formats an d frame rates.
13 1.3. T echnical Spec ifications Model List for C AM13xx Series CAM13xx Series CAM1300 CAM1301 CAM1320 2 M H.264 IP Camera 2 M H.264 D/N IP Cam era 2M H.264 IP Fixed Dome Specifications f or CAM13xx Series Model Name CAM1300 CAM1301 CAM1320 Description 2 M H.
14 Video Control AGC (Auto Gain Cont rol), AWB (Auto White Ba lance), AES (Auto Electronic S hutter), Image Adjustment Video Stream Dual stream at H.264, MP EG-4, and MJPE G simultane ously Bit Rate 6.
15 Chapter 2. Hardware Overv iew 2.1. Overv iew Front View for1300/1301 CAM130 0 CAM1301 Side V iew for CAM1320.
16 Rear V iew for CAM1300/1 301 Bottom View for CAM1320 1 1. Audio In/Out 2. Status LED Indi cator 3. Reset Butt on 4. USB Connecto r 5. Network Conn ector 6.
17 2.2. Dimensi ons CAM1300/1301 Unit: mm (inches).
18 CAM1320 Unit: mm (inches) 3 0 43.
19 2.3. F unctions 1 1. Audio In/Out Audio I n/Out are both for 3.5mm jacks. Audio In provides for an external mono micropho ne. Audio Out can be conn ected to a public address system or an ac tive speaker with a buil t-in amplifier. A pai r of headpho nes can also be a ttached.
20 The L ED will light up after the camera has successfully completed the boot process. The Status L ED indicator in the rear of the camera can be set to lig ht whenev er the unit is a ccessed, or be shut off. Green Shows steady green for normal operation, flashing when the cam era is acces sed.
21 2.4. Hardware Install ation Installation f or CAM1300/ 1301 1. Fasten screws to secure t he camera sta nd to the ceiling or a flat surface. 2. L oosen th e lock ring to a djust the desired angle of the camera. 3. R etighte n the lock ring a fter the de sired angle is a chieved.
22 Installation f or CAM1320 1. Remove the ba se plate from the bott om of the cam era assembly. 2. Use the anchor blots to mark the desired camera position on the ceiling. Then use the anchor blots as a guide, and cut a hole for wiring purpo ses if necessary.
23 1 Internet Internet 4. Connect the power conn ector to a pow er outlet . 5. The LED indicat or wil l b link amber to indicate the boo t-up sequence has started. Wait until the LED is in a steady green state, indicating the camera boot-u p is comple te.
24 2.5. Camer a Depl oyment CAM1300/13 01 Sp ea k e r Internet NA S F TP Em ail s e rv e r Ro uter Ro uter Cl ien t Cl ien t Amp lifie r- e na ble d M icr opho ne CAM1320 1 Internet NAS F TP Em a il ser v er Ro ut er Ro ut er Cli en t Cli en t Internet NAS F TP Em a il ser v er Ro ut er Ro ut er Cli en t Cli en t 2.
25 Chapter 3. Connecting to the Network Camer a This section demonstrates how to c onnect to the network camera through two method s: • Web Browser – A simple web-based interface. Int ernet Explorer is the recommended web brow ser for use with Surveon network cameras, and our examples will be from this browser.
26 3.1. Connecti ng with a W eb Browser Obtaining IP address through the IP Utility The IP address can be ob tained using the IP Utilit y in your product CD: 1.
27 Logging in to the System The follow ing informa tion will promp t for logging in : Username – The us ernam e for the domai n. Defau lt is always admi n.
28 2. Search for Downloa d signed ActiveX controls . Under this heading select Prompt and then click OK . 3. Continu e installing th e Active X comp onents . 4. After installin g ActiveX, go to Tools> Internet Options> Trusted Websites> Site s and add the IP Address of the ca mera.
29 The help manual is organi zed so that it matches the system menus, with sections correspo nding to ea ch settings menu and the Live-view window . 3.2. Connecti ng with an R TSP Player Surveon cameras support connections through R TSP Media Players such as Real Player and QuickTime Player .
30 Connecting with a Mo bile Dev ice R TSP Player In order to access streaming video on 3GPP mobile devices, please make sure the network camera is already online and conne cted to the Internet. In the IP field under the I P Address section of the window, enter the IP address of the IP camera.
31 Chapter 4. Configur ation through the W eb Interface Camera configura tions ca n be done th rough web in terface and IP Utilit y. **For web interface, please look int o this chapter; for I P U tility, please r efer to Chapt er 5.
32 Export/Import V X Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Sta tus X V Camera Group Acti ons X V Configuration Settings X V Focus Tool X V.
33 4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main a reas on the interface are: 1. M enu Bar - The links on this bar allow users to tog gle between live- view and settings screens, as well as logout and pull up the help menu.
34 Control Descript ions Control Description Adjust Window Size: When clicked, the display window size c an be adjusted manually to fit the scr een. The screen size c hanges back to the a ctual image size (resolution ). Full-Screen: Goes to f ull-screen when clicke d; press “ESC” to retu rn to windo wed view.
35 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditi onal Chinese. Streams: Allow s users t o choose which camera stream to view. The indicator above the stream will turn light green when th e stream is sel ected.
36 4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu list of configuration menus for all major camera settings . Gener a l General sett ing menus are found unde r Settings > General .
37 • System Status LED: change s the behavior of t he status LED on the front of the came ra. There are fou r possib le behaviors: o LED on when camera is on - LED default on, flashing during camera access.
38 User Account The User Account section, found under General> User Account, controls the user account informati on and privileges. There are two pre-confi gured accoun ts: • admin - This is the default administration account, and cannot be deleted.
39 Adding Accounts In General > User Accou nt under the User Account heading, click on “Add”. Up to 10 accoun ts can be ad ded to th e system. All User Names and Passwords must be c ombinat ions of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin wit h an alphab et letter.
40 Editing Accounts In General> User Acc ount under the User Account heading, select an existing a ccount by clicking on the account entry. The entry w ill be highlight ed in yellow. Clicking Edit will allow you to change the followin g fields: • User Group - T he system allows for 2 ty pes of u sers.
41 Date & Time Date and time sett ings can be accessed at General> Date & Ti me. Current Date & Ti me dis plays th e current system date and t ime. Time Zone Settings The time z one can be set usi ng the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Setti ngs .
42 Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving . Click OK to save or Canc el to abort th e changes before you lea ve the page.
43 Network The network settings, including network configuration, port configurat ion, and universal plug and play (UPnP) settings are used to configure camera connectivity . These sett ings are found under the Sett ings > Network cont ext . Network Configuration These settings are used to configure basic network access for the camera.
44 • Use fixed IP address - Sets a fixed IP address. You must also manually fill in IP address, Subnet mask, Default ga teway, Primary DNS, and Secondary DNS fields. The network camera can be connected to the network upon complet ion. PPPoE Settings This feature is disabled by default.
45 Port Settings Ports are a software const ruct used to multiplex the transmission information to and from the camera. They act as separat e endpoints within an IP address where software "listens" for incoming information.
46 Note: The R TP port number must be an even number. After entering the RTP port number, the RTCP port number will aut omatically be set to the RTP port nu mber + 1. RTP Multicast Settings Tick Enable RTP Multicast to set up multicast via the RTP protocol .
47 UpnP Universal plug and play (UPnP) is a proto col that simplifies the implemen tation of netw orks by allowing new hardware to connect seamlessly to a network . The settings for this feature can be found under Network> UPnP . To enab le UPnP, first check the Enable UPnP box.
48 Wifi Setting Users can use a USB don gle to access Wifi: 1. I nsert a wireles s USB ad apter int o the USB conn ector. 2. Tick Enable Wifi and cli ck Search. 3. Select a SSID (Service Se t Identifi er) and Click Co nnect. 4. The following win dow will pop out .
49 Vide o & Au dio Settin gs Video and audio are the heat of a network camera's functiona lity. The setting s for video and audio c an be found under Settings> Video & Audio . Under this section, you can access basic video and audio settings, video appearance pa rameters, video stream setting s, as well as audio parameters.
50 Image Appearance Settings These settings, found under Video & Audio> Image Appearance , deal with the video output of the camera. There are two tabs, Image Attributes and Sensor Co nfiguration , as well as Advan ced Settin gs . The detai ls for each mo del are listed below.
51 Sensor Configuration The Sens or Config uration can be accesse d by clicking on the tab to the right of the Image At tributes tab. The foll owing para meters can be changed: • D-WDR - Spe cifies if the wide dynamic rang e (WDR) function is activated .
52 • Max Shutter Speed - Longer shutter times allow more light into the sensor , r esulting in a cleaner picture, however longer shutter times can result in mot ion blur . The user may choose the following shutter speeds: 1/2s, 1/5s, 1/7.5, 1/15s, 1/30s, 1/60s, 1/120s, 1/250s, 1/500s, 1/10 00s and 1/1 0000s.
53 Video Streams The configuration for video streams, including resolut ion, frame rate and image qua lity paramete rs can be found under Video & Audio> Video Streams . The page is sp lit into settings for 2 strea ms. Commo n settin gs are: • Video format - The com pression fo rmat for the video st ream.
54 1024), 720P (1280 x 720), D1 (720x480), VGA ( 640x480) and QVGA (320x240) for stea m1; 640 x360, 320x 180 and 192 x108 for stream2. • Video Frames per Secon d - Sets the number of frames per second. 1, 2, 3, 5, 10, 15, 20 , 25, 30 FPS are possib le values.
55 Audio Settings The audio settings, under Video & Audio> Audio Settings , contain paramete rs dealing with audio coming from the cameras built in mic, or an external microph one. • Mute - Selects whether or not to mute the incoming audio from the camera.
56 PTZ Note: CAM 13xx series do not s upport PT Z functionalit ies. Recording The Recordi ng menu, Setting s> Record ing , deals with recording settings and managin g recorded video files.
57 Event Notificati on Event Notification settings, found under Settings> Event Notificati on , deal with the event detection, schedul ed recording, and notification abilities of the camera. Event Server The event server, which can be configu red under Event Not ificati on> Event Server , is the communicatio ns center of the camera.
58 FTP Settings FTP settings are used to configure recording to a remote location via the file transfer proto col. • Server Addre ss - The a ddress of th e FTP server . • FTP Server Por t - The port number of the FTP serve r; Default 21. • User Name - The user na me of the FT P account.
59 Motion Detection The motion detection functionali ty of the c amera can be found under Event Notific ation> Motion Detection . Motion Detection Window Manageme nt To detect mo tion, first a detecti on windo w must be created. First click the Window Settings tab to enter the window configurati on, and c lick New to add a new detection windo w.
60 After windows are set, you can activate motion detection by checking the Enable Motion Detectio n box. Activating and Scheduling Motion Detection Motion detection is activated by checking t he Enable Motio n Detection b ox. Activate Motion Detect ion B y : deno tes when motion detection will be triggered as an event.
61 Tampering Detection Tampering detection is similar to motion detection in that it detects where there is a sudden unexpected change in the whole ca mera view. Param eters for this featu re are found under Event Not ification> Tam pering Det ection .
62 DI & DO Note: CAM 13xx series do not s upport DI & DO . Event Settings Event settings deal with alarm handling and not ification, as well as feature scheduling. These settings can be found under the Event Notificati on> Event Settings men u.
63 Adding/Editing an Event Rule The Add and Edit screen s contain th e followin g triggering actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes w ill not be ap plied unti l the current trigger is resolved .
64 boxes, and fill in a start time and end time fo r motion detection in the From: and To : boxes. • Never – The event is neve r triggered. Enable Trigg ering By After the frequency is selected, triggering conditions can be set. Multipl e condition s can be set at on ce.
65 • Email – E-mails notification s to the email address specified in the Event Server sett ings. If this opt ion is chosen , fill in the followi ng: o Subject - The subje ct line of the noti fication e-ma il. o Additional Informa tion - Conten ts of the no tificatio n e-mail.
66 • Name - Specifies the na me of the Even t. • Set Time Interval ( When Activated) - The trigg er time of the event (00:00 to 23:59). Enable Trigg ering By The next step is to spe cify the frequency of trigger response. 3 options are available : • Always - The def ault sett ing; Triggers even t when condi tions are met.
67 o Additional Informa tion - Conten ts of the no tificatio n e-mail. o Snapshot/Video Clip - Choose to se nd a sn apsh ot or vid eo attachme nt from 5s befo re to 30s after th e trigg er. • FTP - uploads a snap shot or video clip to a F TP location specified in the Event Se rver settings.
68 System The system settings, which deal with hardware and firmware parameters, logs, and configu ration lis ts, can be found un der Settin gs> System. MicroSD Card Management Note: CAM 13xx series do not s upport MicroSD Card Man agement. System Status The camera sta tus can b e found unde r System> Syst em Status.
69 System Log The system log, System > System L og, provides a log for system messages and events. The log lists importan t inf ormation suc h as login information, changes to camera set ting s (both successful a nd unsuccessful), trig gered events, and error message s.
70 Firmware Upgrade Upgrading wit h a firmware file o n a PC: 1. Power ON the device. 2. Connect to the camera t hrough a w eb browser a nd go to System > Firmware U pgrade. 3. Choose “Specify the firmware to upgrade”. Click Browse…and locate the file [cam numb er]fw .
71 1. Make sure th e device is in o peration mode. 2. Using a needle or similar object to press and hold the Reset button until the c amera restart s ( about 2 se conds). The status LED will change to amb er during st artup. 3. When the Status Indicator c hanges to back to Green (which may take up to 1 minute), the process is complete.
72 Export/Import & Reboot In certain situa tions it may be necessary to restart your netwo rk camera (network setting s changed, DHCP added, etc). The settings under System> Export/Import & Reboo t allow yo u to restart the camera.
73 Chapter 5. Configur ation through the IP Utility Camera configura tions ca n be done th rough web in terface and IP Utilit y. **For I P U tility, please look into this c hapter; for web interface, pleas e r efer to Chapt er 4.
74 Export/Import V V Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Sta tus X V Camera Group Acti ons X V Focus Tool X V.
75 5.1. Overv iew The IP Utility is a set of tools for Surveon network cameras. It includes tools to create, modify, delete and manage groups within the c amera; The IP Camera Utility also provides tools to perform simple connecti vity configuratio n, firmware upgrades and reboot opera tions.
76 2. Click Next to con tinue wi th insta llation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pulls up a file system browser. Clicking Disk Cost will display free sp ace and t he space the ut ility wi ll take up on disk s.
77 5.3. IP Utility Basics Starting the IP Utility To start the IP U tility, double -click the I P Utility shortcut on your deskt op or go to Start > Program Fil es> Surveon > IP Utility > IP Utility . Note: On startup , the utility will automati cally scan for Surveon IP Cameras on the same subnet as the c omputer.
78 5.4. Camer a Acti ons This section display s camera information, includin g the IP, Name, Model, MAC Address, Stat us and Netw ork Mask. Search Search updates the deta ils for the cameras liste d, as well as locates any new cameras connecte d on the same subne t.
79 2. Fill in the us er name and pa ssword. 3. Click OK to set t he usern ame and pas sword. Note: To perform further configura tion, please make sure that the User set here has administrator privileges. The default Username/Passwo rd for Surveon Cameras is adm in/adm in.
80 Delete from T oo l 1. Select one or more cameras by checking the box in the first column of their listi ng. 2. Right click the c amera(s) which you want to delete from the tool and select Delete from Tool. The camera will be removed from the listings .
81 Select All In a group context, right clicking a c amera, and selecting Select All will select all the cam eras in t he group. Rebooting Came r a In certain cases it may b e necessary to reboot the camera. To do this : 1. Select a camera by check ing the box in the first column of its listing.
82 Set IP The IP Address of a came ra can be set b y followin g these steps : 1. Click the Set IP button. 2. You can choos e to ob tain an IP ad dress from D HCP or assign a fixe d IP. 3. Select one or more c ameras by checking the box in the first column of their listi ng.
83 Link to Camer a Web Interface Link to Camera 1. Select a camera by check ing the box in the first column of its listing. 2. Click the Link to Cam era butto n or click to Camera > Link to Camera in the menu bar. The camera’s live view webpage will open in a browser win dow.
84 Clearing and Sett ing Status Clear New Status When a camera is first displayed in the tool, the status column will display the status “New ”. T hese cameras will show up in the All Devices> New Devices group. This functi on clears the st atus.
85 2. Right click a camera w ithout “New” status, and choose Devic e Group > Set “New” status, or click t o Camera> Device Group > Set “New” statu s. These camera(s) will show up in the All Devices> New Devices group. The camera(s) wil l still be list ed under All De vices> Warni ng/Errors if a pplicable.
86 5.5. Camer a Gr oup Actions The Camera Group frame contains a simple t ree containing group listings. There are two pre-define d subsection s. All Devices - contains all the c ameras in the tool, as well as predefined grou ps New D evices an d Warning s/Errors MyGroup – conta ins only us er defined group s.
87 3. The system will ask to confirm the deletion. Click Yes to delete the group. Note: Groups may be deleted, even if they contain cam eras. Rename Group 1. Expand MyGr oup and righ t-click the group yo u wis h to rename. 2. Choose Rename Group . Alternat ively, click the g roup and choo se Rename Group from the Group menu .
88 Move to Group This functio n moves th e selected camera(s ) from a group t o anoth er group. 1. From the Cam era Grou p window select a group und er MyGroup . 2. Select one or more c ameras from the existing group by checking the box in the first column o f their listin g.
89 Copy to Group This function copies the sele cted camera (s) from a group to anot her group. 1. From the De vice Grou p window select a group. 2. Select one or more c ameras from the existing group by checking the box in the first column o f their listin g.
90 5.6. Configur ati on Setting s Configurat ion can be dow nloaded a nd updated by se lecting Cam era > Configur ation , or the process can be automat ed by downloa ding the configuratio n from one c amera using the Download Configurat ion function, and then using the Update Configuration fun ction to upload the changed configuratio n file.
91 3. Click the Browse button to browse the computer and locate a destina tion. 4. Click Download to downloa d the configuratio n file to th e destina tion. Update Configuration 1. Select one or more cameras by checking the box in the first column of their listi ng.
92 5.7. Firmware Actions Download Firmware This functio n links to the user managem ent page of the se lected came ra. 1. Select a camera by check ing the box in the first column of its listing. 2. Right click the camera and select Maintenance > Download Firmware or click to Camera > Maintenance > Download Firmware in the menu bar.
93 Note: You must be logged int o the camera t o update the camera firmwa re. 1. Select one or more cameras by checking the box in the first column of their listi ng.
94 5.8. F ocus T ool The Focus Tool is used as a reference for focus precision. Click the F ocus Tool butto n to open it. Information of Best Focus Value , Curren t Focus Value and Focus Percent will be shown at the bottom of the Focus Tool Window. You can click Refre sh to get a new da ta after foc us adjustm ent is don e.
An important point after buying a device Infortrend CAM1301 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Infortrend CAM1301 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Infortrend CAM1301 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Infortrend CAM1301 you will learn all the available features of the product, as well as information on its operation. The information that you get Infortrend CAM1301 will certainly help you make a decision on the purchase.
If you already are a holder of Infortrend CAM1301, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Infortrend CAM1301.
However, one of the most important roles played by the user manual is to help in solving problems with Infortrend CAM1301. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Infortrend CAM1301 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
