Instruction/ maintenance manual of the product omnibook OmniBook XE2 HP
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ii HP OmniBook XE2 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice.
HP OmniBook XE2 iii Contents Product Information ..................................................................................................... 1-1 Features and Operation..........................................................................
iv HP OmniBook XE2 Figures Figure 1-1. OmniBook Front View ...................................................................................................... 1-2 Figure 1-2. OmniBook Side View ......................................................
HP OmniBook XE2 v Table 4-1. OmniBook XE Replaceable Parts ....................................................................................... 4-5 Table 4-2. Accessory Replaceable Parts .............................................................
vi HP OmniBook XE2 Introduction This service manual provides reference information for the HP OmniBook XE2. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of this product. The manual is designed as a self-paced guide.
HP OmniBook XE2 Product Information 1-1 The HP OmniBook XE2 provides desktop performance and expandability as well as convenient portability. It uses high-performance component technologies that make it capable of replacing a desktop computer or serving as a portable multimedia presentation tool.
1-2 Product Information HP OmniBook XE2 Features and Operation The following five illustrations point out the main external features of the computer. They are followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2.
HP OmniBook XE2 Product Information 1-3 Figure 1-3. OmniBook Bottom View 16 System-off button 20 Battery latch 17 Hard disk drive latch and locking screw 21 Battery 18 Hard disk drive 22 Port replicator connector 19 RAM expansion cover Figure 1-4.
1-4 Product Information HP OmniBook XE2 Figure 1-5. OmniBook Status Lights 1 Power 6 Scroll Lock 2 AC connected 7 Floppy disk drive access 3 Battery 8 Hard disk drive access 4 Caps Lock 9 CD-ROM access 5 Num Lock Turning the OmniBook On and Off • On.
HP OmniBook XE2 Product Information 1-5 Table 1-2. Activating Power Modes Power Mode To Enter Mode To Turn Back On Suspend Low-power/stopped state. Everything is off or in a low-power state. Network devices are off. Your previous work session resumes at turn-on.
1-6 Product Information HP OmniBook XE2 Checking the Status of the OmniBook The OmniBook status lights, located on the keyboard cover (the display bezel above the keyboard), indicate power status and drive activity. These lights are on the LED PCA. Table 1-3.
HP OmniBook XE2 Product Information 1-7 Using Fn Hot Keys The Fn key combined with another key is a hot key—a shortcut key sequence for various system controls. For an external keyboard, CTRL+ALT is normally equivalent to the Fn key. Table 1-4. Fn Hot Keys Hot Key Effect Fn + F1 Decreases the display’s contrast (DSTN displays only).
1-8 Product Information HP OmniBook XE2 System Resources Below are default values for system resources. To see other, non-default possibilities, use the BIOS Setup utility (see page 3-22), which lists port and audio device configurations in the System Devices menu.
HP OmniBook XE2 Product Information 1-9 Table 1-7. System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk drive (primary IDE contro.
1-10 Product Information HP OmniBook XE2 Specifications The following tables list descriptions for the OmniBook. Table 1-9. OmniBook XE2 Specifications Physical Attributes Size: 311mm×249mm×42mm (12.24”×9.80”×1.64”) closed. Weight: 3.0 kg (6.
HP OmniBook XE2 Product Information 1-11 Software Microsoft Windows 95 OR Microsoft Windows 98 OR Microsoft Windows NT 4.0. Windows-compatible Plug-and-Play. Power management. VirusScan. Adobe Acrobat Reader. My Yahoo! HP diagnostic tests. Online documentation.
1-12 Product Information HP OmniBook XE2 Internal Design The motherboard PCA is the central component of the OmniBook design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the replaceable electrical modules.
HP OmniBook XE2 Product Information 1-13 Table 1-10. Functional Structure Bootup CPU module Motherboard BIOS IC Floppy disk module Hard disk drive Main processor (MMO). Primary system circuitry. Code for basic system functions. First source of disk-based startup code.
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HP OmniBook XE2 Removal and Replacement 2-1 This chapter tells you how to remove and replace the following components and assemblies. A bullet ( •) indicates that an item is user-replaceable. Table 2-1. Removal Cross-Reference • Battery (page 2-3).
2-2 Removal and Replacement HP OmniBook XE2 Table 2-2. Required Equipment • Small Phillips screwdriver, preferably magnetized. • 5 mm hex driver. • Pointed knife or probe. • Small flat-blade screwdriver. • uPGA-1 CPU removal tool ( Technology Code DD ) Table 2-3.
HP OmniBook XE2 Removal and Replacement 2-3 Removing the Battery (User-Replaceable) Carefully read the following information. Caution • Do not mutilate, puncture, or dispose of batteries in fire or water. A battery can burst or explode, releasing hazardous chemicals.
2-4 Removal and Replacement HP OmniBook XE2 Removing a RAM Board (User-Replaceable) The OmniBook XE2 has 64 MB of RAM on the motherboard and has one RAM slot for installing additional RAM.
HP OmniBook XE2 Removal and Replacement 2-5 3. Release the two latches at the sides of the RAM module by pushing them gently outward, away from the sides of the module. The free edge of the module pops up. 4. Pull the module out of the connector. Handle it only by the edges.
2-6 Removal and Replacement HP OmniBook XE2 Removing the Hard Disk Drive (User-Replaceable) Table 2-5. Hard Disk Drive Replacement Part Number Description Part Number Exchange Part Number Drive, hard disk (6.0GB) F1753-60975 F1753-69075 Required Equipment • Small Phillips screwdriver.
HP OmniBook XE2 Removal and Replacement 2-7 Replacing Small Parts (User-Replaceable) The following small parts are user-replaceable. Table 2-6. Replacing Small Parts (User-Replaceable) Part Replacement Procedure Feet Insert a small flat-blade screwdriver or pointed knife under the foot and pry it loose.
2-8 Removal and Replacement HP OmniBook XE2 Removing the Fan (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Turn the computer bottom side up.
HP OmniBook XE2 Removal and Replacement 2-9 Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Plastic knife or small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery.
2-10 Removal and Replacement HP OmniBook XE2 Figure 2-6. Installing the Keyboard Reassembly Notes • Lay the keyboard bottom side up on the top case, forward of its normal position, and attach the flex cable to the base. Be sure that the cable is folded neatly beneath the keyboard.
HP OmniBook XE2 Removal and Replacement 2-11 Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Plastic knife or small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery.
2-12 Removal and Replacement HP OmniBook XE2 Removing the LCD Module (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Pointed knife or probe. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery.
HP OmniBook XE2 Removal and Replacement 2-13 Figure 2-8. Removing the LCD Module LCD module Inverter PCA Display case Display bezel Screw covers Right LCD bracket Left LCD bracket Note: In some models, the inverter PCA is at the bottom of the LCD module.
2-14 Removal and Replacement HP OmniBook XE2 Reassembly Notes • To resposition the inverter PCA, insert the plastic positioning knobs in the holes at each end of the inverter. • Wrap the cable and wires around screw holes and free of the edge of the display case.
HP OmniBook XE2 Removal and Replacement 2-15 Removing the Top Case (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Pointed knife or probe. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery.
2-16 Removal and Replacement HP OmniBook XE2 4. Turn the case bottom side up and, with the battery compartment toward you, using the Phillips screwdriver, remove thirteen screws from the bottom case: .
HP OmniBook XE2 Removal and Replacement 2-17 Removing the CPU and Motherboard (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Small flat-blade screwdriver. • 5-mm (3/16 inch) hex driver. • uPGA-1 CPU removal tool ( Technology Code DD ) Removal Procedure 1.
2-18 Removal and Replacement HP OmniBook XE2 Using the Phillips screwdriver, remove the three screws (two long screws on top and one short screw on the front left). Technology Code (DD): Using a Phillips screwdriver, remove the four screws (two long screws on top, one short screw on the top right, and one short screw on the front left).
HP OmniBook XE2 Removal and Replacement 2-19 • Tilt the left of the modem PCA up to detach the connector on the bottom. • Lift the PCA out. 9. Remove the motherboard: • Using the Phillips screwdriver, remove the two brackets; the left bracket has two screws, and the right has three.
2-20 Removal and Replacement HP OmniBook XE2 Installing a New Serial Number Label If you do not have a master file that creates serial number labels, get a copy from the Reseller website (see page vi) under Product Support Information in the Service and Support Library.
HP OmniBook XE2 Removal and Replacement 2-21 Removing Other Components (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Pointed knife or probe (for display components). • 5-mm hex driver (or 3/16 inch) (for bottom case components).
2-22 Removal and Replacement HP OmniBook XE2 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-4) Bottom Case Keyboard (see page 2-9). Top case (see page 2-15). CPU and motherboard (see page 2-17). Remove heatsink, drives, PCAs, CPU module, and motherboard (page 2-17).
HP OmniBook XE2 Troubleshooting and Diagnostics 3-1 This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identifying faulty modules: • Troubleshooting information Troubleshooting the problem (page 3-2).
3-2 Troubleshooting and Diagnostics HP OmniBook XE2 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-3 • Consider Causes. Keep in mind possible causes for each problem. Use the diagnostic tools and troubleshooting suggestions to help find possible causes. The OmniBook diagnostic program is the primary troubleshooting tool—it tests most components using automatic and interactive tests.
3-4 Troubleshooting and Diagnostics HP OmniBook XE2 Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic Tools Function OmniBook Diagnostics Power-On Self-Test DMI/TopTools (if installed) BI.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-5 If you can’t isolate the cause of a problem using the diagnostic tools, you can use the suggestions in the following table to help find the problem.
3-6 Troubleshooting and Diagnostics HP OmniBook XE2 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Password has been forgotten Verify proper ownership, then follow the removal procedure with the owner and log the appropriate data—see page 5-1.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-7 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Hard disk makes clunking or scratching noise Back up the drive immediately. Was the computer or drive dropped? Hard drive.
3-8 Troubleshooting and Diagnostics HP OmniBook XE2 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Audio Sound does not play Check settings in BIOS Setup. Increase sound volume (Fn+UPARROW and software controls).
HP OmniBook XE2 Troubleshooting and Diagnostics 3-9 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments PCMCIA General problems Make sure Card Executive is installed for Windows NT. If the card requires an IRQ, check that there is one available.
3-10 Troubleshooting and Diagnostics HP OmniBook XE2 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Computer pauses or runs sluggishly May be normal Windows behavior (background processing can affect response time).
HP OmniBook XE2 Troubleshooting and Diagnostics 3-11 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the OmniBook: • OmniBook hardware diagnostic program (below). • Power-on self-test (page 3-16).
3-12 Troubleshooting and Diagnostics HP OmniBook XE2 • On any computer with World Wide Web access, download the diagnostic software package from the OmniBook website (see page vi), run this file to unpack the files, then run diaginst to create the diagnostic disk.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-13 Note that the serial and parallel port tests are more thorough if you connect a loop-back connector to the port before running the test for that port. See the wiring diagrams below. 14 1 25 1 3 6 1 9 5 Figure 3-3.
3-14 Troubleshooting and Diagnostics HP OmniBook XE2 0180h For the OB 4100 for 01FFFFFFh and below, replace the motherboard. Otherwise, replace the RAM board (each 01000000h represents 16MB). 0181h Replace the CPU module. 0182h Make sure that another application is not using all extended memory allocated by HIMEM.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-15 0603h For the external loop-back test, make sure the loop-back connector is installed and constructed properly. For the external or internal loop-back test, replace the motherboard. 0604h - 0605h Replace the motherboard.
3-16 Troubleshooting and Diagnostics HP OmniBook XE2 IR Tests (FIR enabled, undocked) 9002h, 9007h - 9008h Rerun the test. Replace the motherboard. 9009h Do not run this test in Windows.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-17 Table 3-4. POST Terminal-Error Beep Codes Beep Codes POST Description 1 One short beep before boot 1-2 Search for option ROMs.
3-18 Troubleshooting and Diagnostics HP OmniBook XE2 Message Description 02B0 Diskette drive A error 02B1 Diskette drive B error Drive A: or B: is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-19 Message Description Press <F1> to resume, <F2> to Setup, <F3> for previous Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter Setup and change the settings.
3-20 Troubleshooting and Diagnostics HP OmniBook XE2 Desktop Management Interface (DMI) The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a personal computer.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-21 manufacturers, including Hewlett-Packard, to define a standard method of managing the physical and logical components of personal computers.
3-22 Troubleshooting and Diagnostics HP OmniBook XE2 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings. It is independent of the operating system. Running the BIOS Setup Utility 1. Close all applications, then shut down Windows and reboot the OmniBook.
HP OmniBook XE2 Troubleshooting and Diagnostics 3-23 BIOS (specified or automatic). Base I/O address Sets the I/O address and interrupt. 3F8 IRQ4 IrDA port Sets how the infrared port is configured by the BIOS (specified or automatic).
3-24 Troubleshooting and Diagnostics HP OmniBook XE2 power mode. Hibernate Timeout Sets whether the computer goes from Suspend to Hibernate power mode after the indicated period of inactivity. 2 hours Hard Disk Timeout Sets the period of inactivity after which the hard disk stops spinning.
HP OmniBook XE2 Replaceable Parts 4-1 This chapter contains exploded views of the OmniBook XE2 and the following lists of parts: • OmniBook replaceable parts (page 4-5). • Accessory replaceable parts (page 4-8). • HP part number reference (page 4-8).
4-2 Replaceable Parts HP OmniBook XE2 Figure 4-1. Exploded View (Except Display Components) Note: Omnibook XE2-DB shown. Some details differ from Omnibook XE2-DD.
HP OmniBook XE2 Replaceable Parts 4-3 Figure 4-2. Exploded View (Display Components) 7 19 35 35 18 17 22 20 17 16 33.
4-4 Replaceable Parts HP OmniBook XE2 Figure 4-3. Exploded View (Motherboard Components) Note: Omnibook XE2-DB shown. Some details differ from Omnibook XE2-DD.
HP OmniBook XE2 Replaceable Parts 4-5 Table 4-1. OmniBook XE Replaceable Parts *Note: For information regarding Technology Codes – see Section 5.3 HP Part Number HP Exchange Part Number Description .
4-6 Replaceable Parts HP OmniBook XE2 HP Part Number HP Exchange Part Number Description Technology Code* DB DD 18 F1753-60956 LCD Cbl, IBM 12 TFT X 18 F1753-60957 LCD Cbl, Shp 12 TFT X 18 F1753-60958.
HP OmniBook XE2 Replaceable Parts 4-7 HP Part Number HP Exchange Part Number Description Technology Code* DB DD 24 F1772-60919 DC/DD PCA, NO-MODEM (2 LAYER) X 25 F1753-60901 F1753-69001 PCA, Motherboard X 25 F1772-60901 F1772-69001 DD PCA, Motherboard X 33 F1753-60968 Scr-M2.
4-8 Replaceable Parts HP OmniBook XE2 Table 4-2. Accessory Replaceable Parts HP Part Number HP Exchange Part Number Description 1818-7952 F1660-69104 SDRAM module, 128MB PC100 SODIMM F1753-60979 RAM m.
HP OmniBook XE2 Replaceable Parts 4-9 Table 4-3. HP Part Number Reference HP Part Number HP Exchange Part Number Description Quanta Part Number Order From 1818-7952 F1660-69104 SDRAM module, 128MB PC1.
4-10 Replaceable Parts HP OmniBook XE2 HP Part Number HP Exchange Part Number Description Quanta Part Number Order From F1753-60932 LCD Bkt, Sam 13 1MIAZZZTP12 GCIPO F1753-60933 LCD Bkt, IBM 12 1MIAZZ.
HP OmniBook XE2 Replaceable Parts 4-11 HP Part Number HP Exchange Part Number Description Quanta Part Number Order From F1753-60980 RAM module 32MB 1SMGZZZTP04 GCIPO F1753-60981 Port Replicator 1RP1ZZ.
4-12 Replaceable Parts HP OmniBook XE2 Table 4-4. Quanta Part Number Reference Quanta Part Number Description HP Part Number HP Exchange Part Number 10MBZZZTP03 PCA, Motherboard F1753-60901 F1753-6900.
HP OmniBook XE2 Replaceable Parts 4-13 Quanta Part Number Description HP Part Number HP Exchange Part Number 1MIAZZZTPG1 LCD Cbl, Sam 13 F1753-60954 1MIAZZZTPH0 LCD Cbl, IBM 12 TFT F1753-60956 1MIAZZZ.
4-14 Replaceable Parts HP OmniBook XE2 Quanta Part Number Description HP Part Number HP Exchange Part Number 1MIBZZZTPU7 LCD CBL, ADI 12 TFT F1772-60913 1MIBZZZTPV5 PCA INV, CPT/HIT 14 TFT F1772-60917.
This chapter includes the following reference information: • Password removal policy. • Display quality statement. • Technology Codes. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determine the proper removal procedure.
Hewlett-Packard Display Quality Statement TFT display manufacturing is a high precision but imperfect technology, and manufacturers cannot currently produce large displays that are cosmetically perfect. Most, if not all, TFT displays will exhibit some level of cosmetic imperfection.
Type of Imperfection Imperfections Not Allowed Mechanical Imperfections: Spots (b) Lines (c) Polarizer scratches (d) Polarizer dents, bubbles (e) • 6 or more spots 0.2-0.5 mm avg. dia. • 4 or more lines 0.3-3 mm long and over 0.07 mm wide. • 5 or more scratches 5-20 mm long and over 0.
OmniBook XE Technology Codes HP does not change the product name every time the product technology changes. While this helps ensure continuing market momentum for the products, it complicates the technology deployment and support processes.
1. Product Information 2. Removal and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information English Printed in Taiwan ® Part Number (P) F1753-90004 Edition 1.
An important point after buying a device HP omnibook OmniBook XE2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP omnibook OmniBook XE2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP omnibook OmniBook XE2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP omnibook OmniBook XE2 you will learn all the available features of the product, as well as information on its operation. The information that you get HP omnibook OmniBook XE2 will certainly help you make a decision on the purchase.
If you already are a holder of HP omnibook OmniBook XE2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP omnibook OmniBook XE2.
However, one of the most important roles played by the user manual is to help in solving problems with HP omnibook OmniBook XE2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP omnibook OmniBook XE2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
