Instruction/ maintenance manual of the product LaserJet Enterprise MFP M725z HP
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LASERJET ENTERPRISE MFP M725 User Gu ide M725z M725dn M725f M725z+.
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HP LaserJet Enter prise MFP M725 User Guide.
Copyright and License © 2012 Copyright Hewlett-Packard Developme nt Compan y, L.P. Reproduction, adaptation, o r translation without prior written permission is prohi bited , except as allo wed und er the copyright laws. The infor mat ion co nta ine d her ei n is su bjec t to change without no tice.
Table of contents 1 Product i ntro duction ......... .......... .......... .............. .......... .......... ......... ......... .......... ......... ... .. 1 Product compa rison ....... ....... ....... ....... ....... ....... ........... ....... .
Configu re a tray by using the contr ol panel ................... .......................... ................... 33 Alternativ e letterhe ad mode ........ ............... ............... ........ ........... ............... ............... ...........
Change the default setting s for all print jobs ............... ................ ............. ................. .. 70 Change the pro d uct c onfiguration settings .. ................. ............. .................. ............. ... 70 Change print-job se ttings (Mac OS X) .
Create a stored job (Windows) . ................ ............ ................ ................ .................. 105 Create a stored job (Mac OS X) ....... .. .................................................................... 107 Print a s tored job .
Scan a nd save the document ...... ..................... ............................ ..................... ...... 153 Send a scanned document to one or mo re email addresses .................. .................. .............. ..... 156 Use the address book to send email .
Fax call report .............. ........................... ................... ............................ .............. 199 9 Manage the pro duct ....... ................. ..................... ................ ................. ........ ..........
Factors that affect produc t performance ....................................... ........................................... 224 Restore fa ctory- set defaults .. .......................... .................. ........................... ..............
Check the paper si ze and type configuration ................ ............ ............. .... 258 Selec t the tray to use for the copy ........... .................. ............. ................... 258 Chec k the ima ge-adjustment se ttings . ......
What type o f phone line are you using? .. ............ ............ .......... ............ .... 280 Are you usin g a surge- protection device? ................................................. . 280 Are you using a phone company voice-messaging service or an answering machine? .
xii ENWW.
1 Product introduction ● Product comparison ● Pro duc t vi ews ● Control panel ● Product reports ENWW 1.
Product compari son M725dn CF066A M725f CF067A M725z CF068A M725z+ CF069A Paper ha ndling Tray 1 (100- sheet capa city) Tray 2 (250- sheet capa city) Tray 3 (250- sheet capa city) Optional 500-sheet t.
M725dn CF066A M725f CF067A M725z CF068A M725z+ CF069A Fax HP La serJet Analog Fax Acc essory 500 Copy and Sc an Copies and s cans 41 pages p pm on A4-si ze orig inals and 40 ppm on Lette r-size or igi.
M725dn CF066A M725f CF067A M725z CF068A M725z+ CF069A Windows 7, 32-bit and 64-bit Windows 8, 32-bit and 64-bit Windows 2003 Ser ver SP1 or late r, 32-bit and 64-bit NOTE: The so ftware instal ler does not su pport the 64-bit versi on, but the prin t dr iver suppor ts it.
Product views Product front-right view 11 12 13 1 Docu ment-fe eder c over 2 Document-feeder input tray 3 Document-feeder o utput bin 4 Stapler/stacker output bin 5 Ton er-ca rtrid ge door 6 Car tridg.
Product front-left view 7 8 9 6 5 4 3 1 Cont rol-panel d isplay 2 Hardw are-i ntegr ation p ocket (for co nnecting third -party device s) 3 Handle s for lifting the produ ct 4 Po wer co nnect ion 5D u.
Product input options M7 2 5f M7 2 5z M7 2 5z+ M725f M725z M725z+ 1 1x5 00-sh eet feeder 3x500 -sheet feeder 3,500 -sheet high-c apaci ty inpu t tray 2 1x5 00-sh eet feed er wit h ca binet ENWW Produc.
Interface ports 1 Fax port 2 Forei gn inter face h arness (fo r connect ing t hird -party de vices) 3 Lo cal are a netwo rk (LAN) Et hernet (RJ-45) netwo rk po rt 4 Hi-S peed USB 2.
Serial number and model number location The serial number and model number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the pr oduction number of the p roduct.
Control panel Control-pa nel layout Access Preset job options for commonly used jobs Make copies from an original document Send a document to one or more fax numbers Send a document as an attachment t.
Access Preset job options for commonly used jobs Make copies from an original document Send a document to one or more fax numbers Send a document as an attachment to an e-mail Save the scanned job to .
12 Scr oll bar Touch the up or down arr ows on the scro ll bar to see the com plete list of avail a bl e features. 13 Feat ures Depending on the p roduct config uration, the features that appear i n t.
You can print or view a report of the complete Administration menu so you can more easily navigate to the individual se ttings you need. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Reports ● Configuratio n/Status Pages 3.
Product reports Product reports provide details about the produc t and its current configuration. Use the following procedure to print or view the reports: 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Table 1-1 Reports menu ( continued ) First level Second level Description Web Ser vices Status Pa ge S hows the detected Web Services for the prod uct. Fax Reports Fax Activity Lo g Contains a list o f the faxes that have b een sent from or r eceived b y this product .
16 Chapter 1 Pr oduct introduction ENWW.
2 Connect the product and install software ● Connect the product to a computer by using a USB cable and install the software (Windows) ● Connect the product to a network by using a ne twork cable .
Connect the prod uct to a computer by using a USB cable and install the software (Windows) This product supports a USB 2.0 connection. Use an A-to-B type USB c able. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect t he U SB cable until the installation software prompts you to co nnect it.
6. At the end of the installation, click the Finish button, or click the Mo re Options button to install more software or configure basic d igital sending features for the product. 7. Print a page from any program to ma ke sure that the software is correctly installed.
Connect the product to a network by using a network c able and install the software (Wind ows) Configur e the IP address 1. Make sure the product is turned on and that the Ready mess age displays on the product control- panel display. 2. Connect the network cable to the product and to the n e twork.
d. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4 : If the IP address i s 0.0.0.0, or 192. 0.0.192, or 169. 254.x.x, you must manually configur e the IP address. Otherwise, the netw ork c onfiguration was successful.
Connect the prod uct to a computer by using a USB cable and install the softwa re (Mac OS X) This product supports a USB 2.0 connection. Use an A-to-B type USB c able. HP recommends using a cable that is no longer than 2 m (6.5 ft). 1. Connect the USB cable to the product and the computer.
Connect the product to a network by using a network cable and in stall the software (Mac OS X) Configur e the IP address 1. Make sure the product is turned on and that the Ready mess age displays on the product control- panel display. 2. Connect the network cable to the product and to the n e twork.
d. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4 : If the IP address i s 0.0.0.0, or 192. 0.0.192, or 169. 254.x.x, you must manually configur e the IP address. Otherwise, the netw ork c onfiguration was successful.
If you are using Bonjo u r, complete the fo llowing steps: a. Click the Defaul t Browser tab. b. Select the product from the list. The s oftware verifies that the product is connected to the network. The Print Using field is automatically populated with the correct P PD for the product.
26 Chapter 2 Connect the product and install software ENWW.
3 Input trays and output bins ● Supported paper sizes ● Supported paper types ● Conf igur e tra ys ● Alternative letterhead mode ● Tray 1 ● Tray 2 and Tray 3 ● 500-sheet trays ● 3,500-.
Supported pap er sizes NOTE : To obtain the best results, select the correc t pap er size and ty pe in the print driver before printing. Table 3-1 Supported p aper sizes Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet tray s 3,500-she et high-capacity tray Automatic duplex printing Letter 279 x 216 mm (11 x 8.
Table 3-1 Supported paper sizes (con tinued) Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet tray s 3,500-she et high-capacity tray Automatic duplex printing A4 297 x 210 mm (11.7 x 8.3 in) A4 Rotated 210 x 297 mm (8.3 x 11.7 in) A5 210 x 148 mm (8.
Table 3-1 Supported paper sizes (con tinued) Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet tray s 3,500-she et high-capacity tray Automatic duplex printing 16K 195 x 270 mm 270 x 195 mm (10.6 x 7.7 in) 8K 260 x 368 mm 260 x 368 m m (10.2 x 14.
Table 3-1 Supported paper sizes (con tinued) Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet tray s 3,500-she et high-capacity tray Automatic duplex printing Custom 76 x 127 mm to 312 x 470 mm (3.0 x 5.0 in) to (12.3 x 18.5 in) Banner prin ting from Tray 1: Length fro m 470 mm to 508 mm (1 8.
Supported pap er types For a complete list of specific HP-brand paper that this produ c t supports, go to www.hp. com/ support/ ljMFPM725series . NOTE : To obtain the best results, select the correc t pap er size and ty pe in the print driver before printing.
Configure trays The product automatically prompts you to configure a tray for ty pe and size in the following situations: ● When you load pape r into the tray ● When you specify a particular tray .
Alternativ e letterhead mode Use the Alternative L etterhead Mode feature so that you can load letterhead or p reprinted paper into the tray the same way for all print or copy jobs, whet her you are printing or co p ying to one side of the sheet of paper or to both sides.
Tray 1 Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators.
Load Tray 1 1. Open Tray 1. 2. Pull out the paper s upport. 3. For paper larger than Letter or A4 size, fold out the extension. 36 Chapter 3 Input trays and output bins ENWW.
4. Slide the paper-width guides wider than the paper. 5. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. 6. Adjust the pa per-width guides so that they lightly touch the paper stack but do not bend the paper.
Tray 2 and Tray 3 Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators.
Load T ray 2 and Tr ay 3 1. Open the tray . 2. Adjust the paper-guides to the correct paper size. ENWW Tray 2 and Tray 3 39.
3. Load the paper into the tray. Make sure that the stack is flat at all four c orners and that the top of the stack is below the maximum-height indicators.
500-sheet trays 500-sheet tray ca pacity and paper ori entation To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators.
Load the 500-sheet trays 1. Open the tray . 2 3 2. Adjust the pa per-size guides to the correct paper si ze. 42 Chapter 3 Input trays and output bins ENWW.
3. Load the paper into the tray. Make sure that the stack is flat at all four c orners and that the top of the stack is below the maximum-height indicators.
3,500-shee t high-capacity tray 3,500-sheet high-capa city input capaci ty and paper orientation To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators.
2. On each side, a djust the paper-size lever to the correct pos ition for the paper you are using. 4 3. Load full reams of paper into eac h side of the tray. The right si de holds 1,500 sheets of paper. The left side holds 2,000 sheets of paper. NOTE: For best results, load full reams of paper.
Standar d output bin The output bin is located under the document feeder and holds up to 250 sheets of 75 g/m 2 (20 lb) paper. Stapler/stac ker (z and z+ models only) The stapler/stacker can staple jobs of up to 30 sheets of 75 g/m 2 (20 lb) paper. It can stack up to 500 sheets of paper.
● Top left ● Top right ENWW Stapler/stacke r (z and z+ models only) 47.
48 Chapter 3 Input trays and output bins ENWW.
4 Parts, supplies, and accessories ● Order parts, accessories , and supplies ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Print when a toner cartridge is at estimated end of .
Order parts, accessorie s, and supplies Orde r supplies and pa per www.h p.com/ go/sur esupply Orde r genuine HP pa rts or acce ssories www.h p.com/ buy/pa rts Orde r through servi ce or support pr oviders Cont act an HP-aut h ori zed service or support prov ider.
HP policy on non-H P supplies Hewlett-Packard Company cannot recommend the us e of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, t he use of a no n- HP to ner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or an y HP support contract with the customer.
HP anticounterfeit Web site Go to www.hp.com/ go/anticounterfeit when you install an HP toner cartridge and the control-panel message say s the cartridge is non-HP. H P will he lp determine if the cartridge is genuine and take steps to resolve the problem.
Print when a toner ca rtridge is at estimated end of life <Su pply> Low This messag e displays wh en a supply is ne aring the est i mate d end of its us eful lif e. <Su pply> Very L ow This me ssage display s when a su pply is at its est imated en d of usef ul lif e.
Enable or disa ble the Very Low Settings options from the con trol panel You can enable or disable the defaul t settings at any time, and you do not have to re-enable them when you install a new cartridge. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Customer self-repair parts The following customer se lf-repair parts are available for the product. ● Parts listed as Mandatory self-replacement are to b e insta lled by customers, unless you are willing to pay HP s ervice personnel to p erform the r e pair.
Table 4-1 Customer se lf-repair p arts (continued ) Item Descr iption Self-r eplacem ent options Par t numbe r 3x500-sheet feeder with stand kit Optional 3x500-sheet feeder with s tand Mandatory CF235.
Table 4-1 Customer se lf-repair p arts (continued ) Item Descr iption Self-r eplacem ent options Par t numbe r Power cable 11 0V – 13A Replacement cable – T aiwan Mandatory 8121-0964 Power cable 2.
Accessories Item Description Part number 500-sheet tray and fe eder unit Optional tray to i ncrease paper capacity CF239A 1x500-sheet feeder, cabinet, a nd stand Optional tray to i ncrease paper capac.
Toner cartridge Toner-cartridge view 1I m a g i n g d r u m CAUTION: Do not touch t he shutter or the surface o f the roller. Doing so can d amage the cartrid ge.
Toner-cartridge information Capacity Cartridge number Part number Stand ard-cap acity replacem ent blac k toner cartrid ge 14A CF214A Hig h -c apacity rep lacement bl ack toner cart rid ge 14X CF214X For more information about supplies, go to www.hp.c om/ go/learnaboutsupplies .
Replace the toner cartridge CAUTION: If toner gets on clothing, wipe it off w ith a dry cloth and wash the clothes in cold wa ter. Hot water sets toner into fabric. NOTE: Information about recycling used toner ca rtridges is on the to ne r-cartridge box.
3. Remove the used toner cartridge from the pro duc t. 4. Remove the new toner cartridge from the bag. Place the used toner cartridge in the bag for recycling. 5. Grasp the front and back of the toner cartridge, and distribute the toner by gently rocking the toner cartridge five or six times.
6. Remove the shipping tape from the new toner cartridge. Recycle the tap e with the used toner cartridge. 7. Align the toner cartridge with the tracks inside the product, and insert the toner cartridge until it is firmly seated. 8. Close the cartridge door.
Staples (sta pling mod els only) Item Description Part number Staple cartridg e Each cartridge holds 5,000 unform ed staple s. C8091A For more information, go to www. hp.com/ go/learnaboutsupplies . Load stap les 1. Open the sta pler door. 2. Remove the staple cartridge.
3. Insert the new staple cartridge. 4. Close the stapler door. ENWW Staples (stapling models only) 65.
66 Chapter 4 Parts, supp lies, and accessories ENWW.
5P r i n t ● Supported print drivers (Windows) ● Change print-job settings (Windows) ● Change print-job settings (Mac OS X) ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Additional pr.
Supported p rint drivers (Wi ndows) Print drivers provide access to the product fea tures and allow the c o mputer to co mm unicate with the product (using a printer language). The following print drivers are available at www.hp. com/ go/ ljMFP M725_software .
proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powe rful solution that performs consistently over time.
Change pri nt-job settings (Windows) Change the settings for all pri nt jobs until the software program is closed The st eps ca n vary; t his proced ure is mos t comm on. 1. From the software program, select the Prin t option. 2. Select the product, and then click Properties or Preferences .
Change pri nt-job se ttings (Mac OS X) Change the settings for all pri nt jobs until the software program is closed 1. Clic k the File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu.
Print tasks (Windows) Use a printing shortcut (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. Select one of the shortcu ts. Click the OK button to close the Document Properties dialog box. NOTE: When you select a shortcut, the corresponding settings chang e on the other tabs in the print driver. 5. In the Print dialog box, click the OK button to print the job.
Create printing shortcuts (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
5. Select the print options for the new shortcu t. 6. Click the Sa ve A s b utton. ENWW Print tasks (Windows) 75.
7. Enter a name for the shortcut, and the n clic k the OK button. 8. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job.
Automatically print on both side s (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. Select the Print on both sides check b ox. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job.
Manually pri nt on both sides (Wind ows) NOTE: Follow these steps to print on both sides of a pap er size or type that is not supported by the automatic duplexer. 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. Select the Print on both sides (manually) check box. Click the OK b utton to print the first side of the job. 5. Retrieve the printed stack from the out put bin, and place it with the printed-side facing down in Tray 1. 6. If prompted, touch the appropriate control- panel button to co ntinue.
Print multiple pages per sheet (Win dows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Fi nishi ng tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders , Page order , and Orientation options. Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job.
Select the pa ge orientation (Win dows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. In the Orientation area, s elect t he Po rtrait or Landscape option. To print the pa ge image upside down, select the Rotate by 180 degrees option. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job.
Select the paper typ e (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Paper/Quality tab. 4. From the Paper type dro p -down l i st, click the More.
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. 86 Chapter 5 Pri nt ENWW.
7. Select the option for the type of pap er you are using, and click the OK button. 8. Click the OK button to close the Document Properties dialo g box.
Print the first or last page on different paper (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Paper/Quality tab. 4. In the Special pages area, cl ick the Print pages on different paper option, and then click the Settings b utton.
5. In the Pages in document area, select either the First or Last opt ion. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add bu tton . 7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page.
8. Click the OK button. 9. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job.
Scale a document to f it page size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. Select the Print document on option, and then select a size fr om th e dro p-dow n list. Click the OK button to close the Document Properties dialog box.
Create a booklet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
5. In the Booklet layout drop-down list, clic k the Left b indin g or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet . Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job.
Select staple o ptions (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. In the Output Options area, se lect an option from the Staple drop-down list. Click the OK button to c lose the dialog box. 5. In the Print dialog box, click the OK button to print the job.
Print tasks (Mac OS X) Use a pri nting preset (Mac OS X) 1. Clic k the File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. In th e Presets menu, select the printing preset. 4. Clic k the Print button. NOTE: To use print-d river default settings, select the stan dar d option.
5. Clic k th e Print button. 6. Go to the product, and remove any bla nk paper that is in Tray 1. 7. Retrieve the printed stack from the output bin and pl ace it wi th the printed-side fac ing down in the input tray. 8. If prompted, press the appropriate control panel button to continue.
Print a cover page (Mac OS X) 1. Clic k the File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Cover Page menu.
Select staple o ptions (Mac OS X) 1. Clic k the File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Fin ishin g menu.
Additional print tasks (Windows) Cancel a p rint job (Windows) NOTE: If the print job is too far into the printing proc ess, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it from the product control panel by following this procedure: a.
Select a custom paper si ze (Windows) 1. From the software program, select the Prin t option. 2. Select the product, and then c lick the Properties or Pr efere nce s button. 3. Clic k the Paper/Quality tab. 4. Clic k the Custom button. 5. Type a name for the custom size and s pecify the dimensions.
Additional print tasks (Mac OS X) Cancel a print job (Mac OS X) NOTE: If the print job is too far into the printing proc ess, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it from the product control panel by following this procedure: a.
Print watermarks (Mac OS X) 1. Clic k the File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Watermarks menu.
Store print jobs on the prod uct Create a stored job (Windows) You can store jobs on the produc t so you can p rint them at a ny time. 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer ence s button.
4. Select a Job Storage Mode option. ● Proof and Hold : Print and proof one copy of a job and then print more copies . ● Personal Job : The job does not print until you request it at the pro d uct control panel. For this job-storage mode, you can select one of the Make Job Private/ Secu re options.
5. To use a custom user name or job nam e, clic k the Custom butt on, and then enter the user name or the job name. Select which option to use if another stored job already has that name: ● Use Job Name + (1-99) : Appe nd a unique number to the end of the job name.
● Quick Copy : Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later. ● Stored Job : Store a job on the product and a llow othe r users to print the job at any time.
Add a j ob-separator p age (Windows) The product ca n insert a blank page at the beg inning of each print job to ma ke sorting jobs easier. NOTE: The following procedure turns on this s etting for all p rint jobs.
Use HP ePrint Use HP ePrint to print a document by s ending it as an ema il attachment to the product's email address from any email-enabled device. NOTE: The product must be connected to a network and have Internet access to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services.
Use the HP ePrint software The HP ePrint software makes it easy to print from a desktop or l a ptop computer to any H P ePrint- capable product. After insta lling the software, open the Print option from within your application, and then select HP ePrint from the installed printers list.
Use Apple AirPri nt Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly to the product from an iPad (iO S 4.
Change the AirPrint product name 1. In a supported Web browser on your computer, enter the product IP add ress or host name in the address/URL field to open the HP Embedded Web Server. 2. Clic k the Networking ta b, and then click the Network Identification option.
Use HP Smart Pr int (Windows) Use HP Smart Print to print a particu lar section of a Web site. You can remove headers, footers, and advertisements, so you minimize wa ste. The application automatically selects the section of the Web page that you most likely want to print.
Use easy-access USB print ing This product fea tures easy-acc ess USB printing, so yo u can quickly print files without sending them from a computer. T he product accepts standard USB flash drives in the U SB port on the front of the produc t. You can print the fo llowing types of files: ● .
Print easy-access USB documents 1. Insert the USB flash drive into the USB port on the left s ide of the product control panel. NOTE: You might need to remove the cover from the USB port. Pull the c o ver straight out to remove it. 2. The product detec ts the USB flas h drive.
6C o p y ● Set new default copy settings ● Mak e a si ngl e copy ● Make multiple copies ● Copy a multiple-page original ● Collate a copy job ● Staple a copy job ● Copy on both sides (dup.
Set new default copy settings You can use the A dministration menu to establish default sett ings that apply to all copy jobs. If necessary, you can override most settings for an indi vidual job. After that job is complete, the product returns to the default settings.
Menu item Description Edge-T o-Edge Use the Edge -To-Edge feature to av oid sha dows that can appear along the ed ges of copies when the original document is p rinted close to the edg es. Combine th is feature with the Reduc e/Enlar ge featur e to ensure that the ent ire page is pri nted on the copi es.
Make a sin gle copy 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and a djust the paper guid es to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Start button.
Make mult iple copies 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and a djust the paper guid es to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Copy button.
4. Enter the number of copies, and then tou c h the OK button. 5. Touc h th e Start button. 122 Chapter 6 Copy ENWW.
Copy a multipl e-page original The do cument feed er holds up to 100 pag es (depe nding on the th icknes s of the pag es). 1. Place the document into the document feeder with the pages facing up. Adjust the paper guides to fit the size of the document.
4. Enter the number of copies, and then tou c h the OK button. 5. Touc h th e Start button. 124 Chapter 6 Copy ENWW.
Collate a copy job 1. From the Home screen on the pr oduct control panel, touch the Copy button. 2. Tou ch th e Collate button. ENWW Collate a copy job 125.
3. Tou ch th e Collate on (Sets in page order) option. Touch the OK button. 4. Touc h the Sta rt button. 126 Chapter 6 Copy ENWW.
Staple a cop y job 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the Stap le/C olla te butto n. 3. Select a Sta ple op tion .
Copy on both sides (duplex) Copy on both sides automatically 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. Adjust the paper guides to fit the size of the doc ument . 3. From the Home screen on the pr oduct control panel, touch the Copy button.
5. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button. To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button.
3. Gently close the scanner lid. 4. From the Home screen on the pr oduct control panel, touch the Copy button. 5. Touc h the Sides button. 6. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.
Reduce or en large a co py imag e 1. From the Home screen on the pr oduct control panel, touch the Copy button. 2. Tou ch th e Reduce/Enlarge b utton. ENWW Reduce or enlarge a copy image 131.
3. Select one of the predefined percentages, or touch the Scaling field and typ e a percentage between 25 and 200 whe n using the document feede r or between 25 and 400 when copying from the scanner glass.
Optimize copy quality for text or pict ures Optimize the copy job for the type of image being copied: text, graphics, or photos. 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the More Opti ons button, and then tou c h the Optimize Text/Picture button.
Adjust the copy ligh tness/darkness 1. From the Home screen on the pr oduct control panel, touch the Copy button. 2. Tou ch th e Image Ad justment button.
3. Adjust the sliders to set the Dark ness level, the Contrast level, the Sharpness level, and the Bac kgrou nd Cl eanup lev e l. Touch the OK button. 4.
Set the paper size and type for copying on special paper 1. From the Home screen on the pr oduct control panel, touch the Copy button. 2. Tou ch th e Paper Selection button. 3. Select the tray that holds the paper that yo u want to use, and then touch the OK button.
Use Job B uild m ode Use the Job Build feature to combine several sets of original docu me nts into o ne copy job. Also use this feat ure to co py an or iginal d ocume nt t hat has m ore pag es than th e doc umen t fee der can acc omm odate at on e time .
Copy a book 1. Lift the scanner lid. 2. Place the book on the scanner glass with the spine aligned with the mark on the rear, center of the scanner glass.
4. From the Home screen on the pr oduct control panel, touch the Start button. 5. Repeat thes e steps for ea ch page that y ou want t o co py. NOTE: This product does not have the capability to distinguish left and right pages. A ssemble the copied pages carefully.
Copy a photo Copy photos from the scanner glass. 1. Lift the scanner lid. 2. Place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in t he upper-left corner of the g lass. 3. Gently close the scanner lid.
4. From the Home screen on the pr oduct control panel, touch the Copy button. 5. Touc h the More Options button at the bottom of the screen. 6. Tou ch th e Optimize Text/Picture butto n. 7. Select the Ph otog raph option, and then touch the OK butt on.
142 Chapter 6 Copy ENWW.
7S c a n / s e n d ● Se t up scan/ send f eatur es ● Change default scan/s end settings from the product c ontrol panel ● Send a scanned document to a network fo lde r ● Send a scanned documen.
Set up scan/send features The product offers the following scan and send features: ● Scan and save files to a folder on your network. ● Scan and save files to the product memory. ● Scan and save files to a USB flash drive. ● Scan and send documents to one or more email addresses.
c. Configure the options that you want to customize. d. Click the Apply button at the b ottom of the page. 5. Ena ble the Sav e to USB feature. a. Click the Save to USB Setup link. b. Select the Enable Save to USB check box. c. Click the Apply button at the b ottom of the pag e.
Change de fault scan/send settings from the produc t control pa nel 1. From the Home screen on the pr oduct control panel, scroll to and touc h the Administration button.
3. Select the category of scan and send settings that you want to configure. 4. Open the D efault Job Options menu, and configure the options. Touch the Save button to save the settings.
Send a scanned document t o a networ k folder The product can scan a file and save it in a folder o n the network. The following op erating systems support this feature: ● Windows Se rver 2003, 64-b it ● Windows Se rver 2008, 64-b it ● Windows XP, 64- bit ● Windows Vista, 64-bit ● Windows 7, 64-bit ● Novell v5.
2. From the Home screen on the pr oduct control panel, touch the Save to N etw ork Folder button. NOTE: If prompted, type your user name and password. 3.
5. If necessary, touch the File Type dro p-down menu to select a different o u tput file format. 6. Touch the Add button that is below the Folder Path field to open a k eyboard, and then type the path to the ne twork folder. Use this format for the path: pat hpath Tou ch th e OK button.
7. To configure settings for the doc ument, touch the More Options button. 8. Touc h the Sta rt button to save the file. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen.
Send a scanned document t o a folder in the p roduct memory Use this procedure to scan a document and save it on the product so you can print copies at any time. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and a djust the paper guid es to fit the size of the document.
Send a scanned document t o a USB flash drive The product can scan a file and save it in a folder on a USB flash drive. NOTE: You might be required to sign in to the product to use this feature. Before you can use this feature, you mus t enable the USB port.
3. Insert the USB flash drive into the USB port on the left s ide of the product control panel. NOTE: You might need to remove the cover from the USB port.
6. To configure settings for the doc ument, touch the More Options button. 7. Touc h the Sta rt button to save the file. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen.
Send a scanne d document to one or more emai l addresses 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and a djust the paper guid es to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the E-mail button.
4. Enter the email address. To send to multiple addresses, separate the add resses with a semicolon, or tou c h the Enter button on the touchscreen keyboard after you type each address. 5. Complete the CC: , Subj ect: , and File Name: fie lds by to uchin g the fi eld and u sing th e touchscreen keyboard to enter in formation.
8. Touc h the Sta rt button to begin sending. NOTE: The product might prompt you to add the email address to the address book. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen.
Use the address book to send email You can send email to a list of recipients by using the address book. Depending on how the pro d uct is configured, you might have one or more of the following address book viewing option s . ● All Contacts : Lists all the contacts that are available to you.
2. Touch the Addres s Book button that is next to the To: field to open the Address Book scr een. 3. Touch the Add button that is in the lower left corner of the screen.
4. In the Name field, enter the name of the contact. 5. From the menu list, select the E-mail Address option, and then enter the co nta ct's email address. Tou ch th e OK button to add the contact to the list. Send a do cument t o email by using the address book 1.
2. From the Home screen on the pr oduct control panel, touch the E-mail button. NOTE: If prompted, ent er your user name and password. 3. Touch the Addres s Book button that is next to the To: field to open the Address Book scr een. 4. From the drop-down list, select the address book view that you want to u s e.
5. Select a name fro m the list of contacts, an d then touch the right arrow button to add the name to the recipient s list. Repeat this step for each recipient, and then touch the OK butto n.
Scan a photo 1. Lift the scanner lid. 2. Place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in t he upper-left corner of the g lass.
4. From the Home screen on the pr oduct control panel, touch one of the buttons for the scan/ send featu res: ● Save to Network Folder ● Save to De vice Memory ● Save to USB 5. Select an existing folder, or touc h the New Folder button to create a new folder .
166 Chapter 7 Scan/send ENWW.
8F a x ● Configure r equired fax settings ● Configure fax dialing settings ● Configure general fax s end settings ● Configure fax billing codes ● Configure default options for fax send jobs .
Configure requ ired fax settings You must configure certain s ettings before yo u can use the fax feature. If these settings are not configured, the fax icon is unavailable.
NOTE: The set tings configured using the Fax Setup Wiza rd on the control panel ov erride any settings made in t he HP Embedd ed Web Server. NOTE: If the Fax Settings menu does not appear in the menu listing, LAN or internet fax might be enabled.
4. Touch a Tim e Form at op tion. 5. Touch the Save button to save the se ttings. 170 Chapter 8 Fax ENWW.
Configure fa x dialing settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Setting.
Menu item Description Detect Dial Tone The Detect Dial Tone setting de termines whe ther the fa x checks for a di al tone before sending a fax . Dialin g Pref ix The Dialing Pr efix setting all ows you to ente r a prefix n umber (such as a "9 " to access an out side line) wh en dial ing.
Configure general fax send settin gs 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Se.
Configure fax b illing codes The billing-code setting , when enabled, p rompts the user to enter a number when sending a fax. This number is placed in the billing-code report. To view the billing-code report, either print the report or query it by using an application.
Configure default opti ons for fax send jobs NOTE: Default job option settings a re shared across all fax methods; analog, LAN, and internet fax. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Menu item Description Job Build Use th e Job Build feat ure to combine multi ple o riginal s into a singl e fax jo b. Blan k Page Suppre ssion Use the Blank Pa ge Suppressi on featu re to prevent blank pages in a fa x from be ing prin ted.
Configure fax re ceive settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Sett.
Use a fax printing schedul e NOTE: Before enabling a fax-print ing schedule, a schedule must be cr eated. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Printing Schedule 3.
Block i ncoming faxes Use the fax block list setting to create a list of bl ocked phone number s. When a fax is received from a blocked phone number, the fax is not printe d and is immediately delete d from memory. Create a blocke d-fax list 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Configure defa ult options for fax receive jo bs NOTE: Default job option settings a re shared across all fax methods; analog, LAN, and internet fax. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Fax archiv ing and forwardi ng Use the fax archive feature to save archival copies of all incoming faxes, all outgoing faxes, or both, to a specified e mail address, network folder, or FTP server. Use the fax forwarding feature to forward all received faxes, all outgoing faxes, or both, to another fax number.
Create a speed dia l list 1. From the Home screen on the pr oduct control panel, touch the Fax button. 2. Tou ch th e Speed Dials b utton to display the Speed Di als screen.
4. Tou ch th e Speed Dial Na me field to display the keyboard. 5. Type a name for the speed dial. ENWW Create a speed dial list 183.
6. Type a fax number for the speed dial. NOTE: To enter additional fax numbers for a speed dial, touch the screen to the right of the last digit of the previously entered fax numbe r. When the cursor appears, touch the enter key to move the cursor to the nex t line.
Add a n umber to an existing sp eed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials nu mber of the list to be edited.
Delete a speed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to be deleted.
Delete a singl e number from a speed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials nu mber of the list to open the k eyboard.
Send a fax by entering nu mbers manually 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and a djust the paper guid es to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Fax button.
4. Tou ch th e Fax Number field to open the keyp ad. 5. Enter a phone number and then touch the OK button. 6. Touc h the Sta rt button to send the fax. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen.
Send a fax by using a spee d dial 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and a djust the paper guid es to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Fax button.
3. Touch the number button for the sp eed dial name you w ant to use. The speed dial name appears in t he Fax Recipients section of the Fax screen. 4. Touc h the Sta rt button to send the fax. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen.
Search a speed-dia l list by name NOTE: If you do not know the unique name of the speed dial, ty pe a letter to select any portion of the list. For example, to view speed-dial names that beg i n with the letter N, type the letter N. If no matching entries exist, a messag e appears before the search shows the entry that is closest to the l e tter N.
Send a fax by using fax add ress book numbers The fax address book feature allows you to store fax numbers on the product. Your Microsoft® Exchange c ontact list might also be enabled on the produc t to appear in t he fax address book. 1. From the Home screen on the pr oduct control panel, touch the Fax button.
4. Touch the names to highlight and then touch the right a rrow icon to move the highlighted names to the Fax Recipients section. 5. Touc h the OK button to return t o the Fax scr een.
Search the fax add ress book Use the fax address book search feature to c omplete a name search of the address book. 1. From the Home screen on the product control panel, touch the Fax button. 2. Touch the Address Book but ton. 3. Select the All Contacts or Loc al C ontact s option in the drop-down menu at the top of the fax address book screen.
Cancel a fax To cancel a current fax job, touch the Cancel Job button on the fax status screen. 196 Chapter 8 Fax ENWW.
Use Fax over VoI P networks VoIP technology converts the analog phone signal into digital bits. These are then assembled into packets which travel on the Intern et. The packets are converted and tr ansmitted back to analog signals at or near the destination.
Fax reports The following sections list the fax reports available o n this product. These reports can be printed or viewed on the product control panel.
To clear the fax a ctivity log, complete the following steps. 1. On the control panel, tou ch the Administration icon. 2. Open the following menus: ● Fax Settings ● Clear fax activity log 3.
200 Chapter 8 Fax ENWW.
9 Manage the product ● Configure IP network settings ● HP Embedded Web Server ● HP Utility (M ac OS X) ● Use HP Web Jetadmin software ● Economy settings ● Product security features ● Upg.
Configure IP network settings Printer sharing discl aimer HP does not support peer-to-peer networking, as the f e ature is a fun c tion of M icrosoft operating systems and not of the HP print drivers. Go to Microsoft at www.micro soft.com . View or change network settin gs Use the HP Embedded Web Server to view or change IP configuration settings.
5. Touch the IP Address , Subnet M ask , or Default Gateway option. 6. Touch the first field to open a keypad. Enter the correct digits for the fie ld, and then touch the OK button. Repeat t he process for each fie ld, and then touc h the Sa ve button.
HP Embedde d Web Serve r Use the HP Embedded Web Server to v iew product status, configure product network settings, and to manage printing functions from your computer instead of fr om the product control pane l.
c. Touch the Print or View button. d. Find the IP address or host name on the Jetdirect page. 2. In a supported Web browser on your computer, enter the product IP add ress or host name in the address/URL field.
Table 9-2 HP Embedd ed Web Server Gener al ta b (co ntinu ed) Menu Description Control Panel Ad ministration Menu Shows the menu str ucture of the A dminist ration menu on the co ntrol panel.
Scan/Digital S end tab Table 9-4 HP Embedded Web Server Scan/Digital Send tab Menu Description Address Book A dd email addresses into t he produ ct on e at a time, a nd ed it email addresses that have al ready bee n saved in the pr oduct.
Fax t ab (Fax models only) Table 9-5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configur e sett ings for send ing faxes, inc luding the fol lowing: ● Default common job settings .
Security tab Table 9-7 HP Embedded Web Server Securi ty tab Menu Description General Security Confi gure an admini strator password so yo u can restri ct access to ce rtain featu res on the product. Set PJL passwor d for process ing PJL comma nds. Set fi le system acces s and firmwa re upgrade sec urity.
Table 9-8 HP E mbedded We b Server Othe r Links list (c ontinued) Menu Description Shop for S upplies Conn ects to the HP Su reSupply Web si te, where you can receive information on optio ns fo r purchasing or iginal HP su pplies, such as ton er cart ridges and pap er.
HP Utility (Mac OS X) HP Utility is a software program that pr ovides access to the product in Mac OS X. You can use HP Utility w hen the product uses a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, cl ick Applications , click Utilities , and then click HP Utility .
Menu I tem Description Commands Sends special characters or print commands to the product after the print job. NOTE: This opti on is available o nly af ter you ope n the View me nu and se lect the S how Advanced Options ite m.
Use HP Web Jetadmin softw are HP Web Je tadmin is an awa rd-winning, industry-leadi ng tool for efficien tly ma naging a wide variety of networked HP products, including printers, multifun ction products, and digital se nders.
Economy settings Print with Econo Mode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner, which might e xtend the life of the toner ca rtridge. However, using EconoMode can also reduce pri nt qual ity.
● Sleep Timer Settings ● Sleep Mode/Auto off After 3. Select the app ropriate time period, and then touch the Sav e button. NOTE: The s leep-mode default time is 30 minutes.
10. Configure the following settings: ● Time ● Event Da ys 11. Touch the OK button, and then touch the Save button. 216 Chapter 9 Manage the product ENWW.
Product security features Security statements The product supports security standards and recommended protocols that help you keep t he product secure, protect critical information on your netw ork, and simplify the way you monitor and maintain the pro duct.
5. Enter the password in the New Password field, and then enter it again in the Ve rify password field. NOTE: If y ou are changing an e xisting password, you mus t first enter the exis ting password in the Old Password field. 6. Clic k the Apply button .
Upgrade the product fi rmware Software and firmware upgrades and installation instructions for this produc t are available at www.hp. com/ support/ljMFPM725series . Cl ick Support & Drivers , clic k the operating system, and then select the d ownload for the product.
220 Chapter 9 Manage the product ENWW.
10 Solve problems ● Solve problems checklist ● Factors that affect product p erformance ● Restore factory-set defau lts ● Control-panel help ● Paper feeds incorrectly or becomes jammed ● C.
Solve p roblems checklist Follow these steps when trying to solve a problem with the product. 1. If the control panel is blank or black, complete these steps: a. Check the power cable. b. Check that the power is turned on. c. Make sure that the line voltage is correct fo r the product power configuration.
6. Verify that you have installed the p rint driver for this product. Check the program to make sure that you are using the print driver for this product. The print driver is on the CD that came with the product. You can also download the print driv er from this Web site: www.
Factors that aff ect product perfo rmance Several factors affect the time it takes to p rint a jo b : ● Maximum product speed, meas ured in pages p er minute (ppm) ● The use of special paper (such.
Restore fact ory-set defaults 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Restore Factory Settings 3. A verification message a dvises that completing the re set function might r esult in loss of data.
Control-panel help The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topic s.
Paper feeds incorrectly or beco mes jamme d ● The product does not pick u p paper ● The product picks up multiple sheets of pa per ● The document feeder jams, ske ws, or picks up multiple sheets of paper ● Prevent paper jams The product d o es not pick up pa per If the product does not pick up p aper from the tr ay, try these solutions.
The docu ment feeder jams, skews, or picks up multiple sheets of paper ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is close d.
Clear jams Jam locations Use this illustration to troubleshoot jams in the p roduct. 1 Docume n t fe eder 2 S tapl er/sta cker 3 O utput pa th 4 Duple x path (for two- sided pri nting) 5 Stapler/stack.
Auto-navigation f or clearing jams The auto-navigation feature assists you in clearing jams by pro v iding step-by-step instructions on the control panel. When you complete a step, the product displays instructions for the next st ep until you have completed all steps in the procedure.
3. Lift the jam-access door, and remove any jammed paper. If necessary, rota te the green wheel at the front of the document feeder to remove jammed paper. 4. Close the document-feed er cover. Clear jams in th e output-bin area 1. If paper is visible from the output bin, grasp the l eading ed ge and re move it .
Clear jams in the stapler/stacker 1. If paper is visible in the stapler/stacker output bin, grasp the leading edge of the paper and slowly pull the pap er out of the product.
4. Grasp both sides of the paper, and slowly pull the paper out of the product. 5. Close the upper-left door door. Make sure that bot h side s of the doo r sna p into plac e. Clear staple jams To reduce the risk of staple jams, make sure th at you staple 30 or fewer pages of paper (80 g/m 2 (20 lb) at a time.
1. Open the sta pler door. 2. Remove the staple cartridge. 3. Remove any loose staples from the product. 234 Chapter 10 Solve problems ENWW.
4. Lift up the lever on the front o f the staple cartridge. 5. Remove the sheet of staple s from the stapler. 6. Push down the lever on the front of the staple cartridge.
7. Insert the stap le cartridge. 8. Close the stapler door. Clear jams in Tray 1 1. Slowly pull the jammed paper out of the pro duct. 236 Chapter 10 Solve problems ENWW.
Clear jams in Tray 2 or Tray 3 1. Open the right-side access door. If the jammed page is visible, gently pull it out of the product. 2 3 2. If you were not able to clear the jam by using the right-side access door, slide the tray out of the product. 3.
4. If the edge of the paper is visible in the feed area, slowly pull the paper toward the left side and then out of the product. NOTE: Do not force th e paper if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if applicable) or through the toner-cartridge area .
Clear jams in the 50 0-sheet trays 1. Open the rig ht-side access d oor and the 500- sheet tray jam-access door. 4 2 3 2. Remove the 500-sheet tray. 2 3 3. If the edge of the paper is visible in the feed area, slowly pull the paper toward the right side and out of the product.
4. Close the 500-sheet tray. 2 3 5. Close the right-side access door and the 500- sheet tray jam-access door. 4 2 3 Clear jams in the 3,500-sheet high-capacit y tray 1.
2. Remove any damaged sheets of paper. 4 3. Above the right-si de tray, press the green button to release the jam-access plate. 4 4. If jammed paper is in the feed area, pull it down to remov e it.
5. Push up on the jam-access plate to close it. 4 6. Close the right and left sides of the tray. 4 7. Open the jam-access door on the right side of the high-capacity t ray cabinet.
8. Lift up the jam-release plate and remove any jammed paper. 9. Close the jam-access door on the right side of the high-capacity t ray cabinet. Clear jams from the toner-cartridge area 1.
2. Open t he cartrid ge door. 3. Remove the toner cartridge. CAUTION: To prevent damag e to the ton e r cartridge, do not e xpose it to light for more than a few minutes.
5. Slowly pull the paper out of the product. Be careful to not tear the paper. CAUTION: Avoid spilling loose toner. Use a dry, lint-free cloth to clean any toner that might have fallen into the prod uct. If loose toner falls into the product, it might cause temporary problems with print quality.
Clear jams in the fuser 1. Open the fuser door on the left s ide of the pro duc t. CAUTION: The fuser can be hot while the product is in use. 2. Push down on the green tab to open the fu s er jam-ac cess cover.
4. Close the fuser jam-acce ss cover. 5. Close the fuser door. ENWW Clear jams 247.
Clear jams from the duplexer 1. Remove the duplexer. 2. Remove any paper from the duplexer. 3. Reinstall the duple xer. 248 Chapter 10 Solve problems ENWW.
Change j am recov ery This product provides a jam recovery feature that reprints jamme d pages. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the General Settings menu, and then open the Jam Recovery menu.
Improve print quali ty Print from a d ifferent software pr ogram Try printing from a different software program. If the page prints correctly, the p roblem is with the software program from which you were printing.
4. Select a type from the Media T ype drop-down list. 5. Clic k th e Print button. Check the toner-cartridge status Follow these steps to check the estimated life remain ing in the toner cartridges and if applicable, the status of other replaceable maintenanc e parts.
Use the following procedure to print a cl e aning page. 1. From the Home screen on the product control panel, scro ll to and touch the Device Maintenance button. 2. Open the following menus: ● Calibration/Cleaning ● Cleaning Page 3. Touch the Prin t button to print the page.
● Use paper that is designed for use in laser printers . Do not use paper tha t is designed only for use in Inkjet printers. ● Use paper tha t is not too rough.
If the entire page is too ligh t, use these settings: ● Select the FastRes 1200 option. ● Clear the EconoMode check box to disable it. 5. Clic k th e OK button to close the Do cument Properties dialog box. In the Print dial og, click the OK button to print the job.
Set the individual tray alignment Adjust the alignment for individual trays when text or images are not cente red or aligned correctly on the printed pag e. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Improve copy quali ty Check the scanner glass for dirt or smudges Over time, s pecks of debris mig ht collect on the scanner glass and white plas tic backing which can affect performance. Use t he following proced ure to clean the scanner glass and white plastic backing.
3. Clean the main scanner glass, the document- feeder glass (the small strip of glass on the left side of the scanner), and the white foam backing. Use a soft cloth or sponge that has bee n mo istene d with n onabr asive gl ass cleaner. Dry the glass a nd white plastic backing by using a chamois or a cellulose sponge to prevent spotting.
Calibrate the scanner If the copied image is not positioned c o rrectly on the page, calibrate the scanner. NOTE: When using the document feede r, make sure to adjust the guides in the input tray so they are against the original document. 1. From the Home screen on the product control panel, scro ll to and touch the Device Maintenance button.
3. Adjust the sliders to set the Dark ness level, the Co ntr ast level, the Sharpness level, and the Background Cleanup level. Touch the OK butto n. 4. Touch the Start button. Optimize co py quality for text or pictures Optimize the copy job for the type of image being copied: text, graphics, or photos.
Clean the pickup rol lers and separation pad in the do cument feeder 1. Lift the document-f eeder latch. 2. Open t he docum ent-feed er cover . 260 Chapter 10 Solve problems ENWW.
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover.
Improve scan quali ty Check the scanner glass for dirt or smudges Over time, s pecks of debris mig ht collect on the scanner glass and white plas tic backing which can affect performance. Use t he following proced ure to clean the scanner glass and white plastic backing.
3. Clean the main scanner glass, the document- feeder glass (the small strip of glass on the left side of the scanner), and the white foam backing. Use a soft cloth or sponge that has bee n mo istene d with n onabr asive gl ass cleaner. Dry the glass a nd white plastic backing by using a chamois or a cellulose sponge to prevent spotting.
6. Select one of the predefined options. Touch the Sa ve button. 7. Touch the Start button. Check the image-adjustmen t settings Adjust these additional setting s to improve scan quality. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
3. Select the category of scan and send settings that you want to configure. 4. Open the Default Job Options menu. 5. Touch the Output Quality button. 6. Select one of the predefined options. Touch the Sa ve button. 7. Touch the Start button. Clean the pickup rol lers and separation pad in the do cument feeder 1.
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover.
Improve fax qual ity Check the scanner glass for dirt or smudges Over time, s pecks of debris mig ht collect on the scanner glass and white plas tic backing which can affect performance. Use t he following proced ure to clean the scanner glass and white plastic backing.
3. Clean the main scanner glass, the document- feeder glass (the small strip of glass on the left side of the scanner), and the white foam backing. Use a soft cloth or sponge that has bee n mo istene d with n onabr asive gl ass cleaner. Dry the glass a nd white plastic backing by using a chamois or a cellulose sponge to prevent spotting.
3. Touch the Resolution button. 4. Select one of the predefined options. Touch the Sa ve button. 5. Touch the Start button. Check the image-adjustmen t settings Adjust these additional settings to improve send-fax quality 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
● Fax Send Setup ● General Fax Send Settings 3. Select the Error Correction M ode option. Touch the Save button. Send to a di fferent fax machi ne Try sending the fax to a different fax machine. If the fax quality is better, the problem is related to the initial recipient's fax machine settings or supplies status.
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover.
Check the sender's fax mac hine Ask the sender to try s ending from a differe nt fax ma chine. If t he fax quality is better, the problem is with the sender's fax machine.
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. Make sure the product is turned on and that the control panel indicates it is r e ady. ◦ If the control pa nel does not indicate the produc t is ready, turn the product off and then o n again.
The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer mee ts the minimum sp ecifications for this product. For a list of specifications, go to this Web site: www.hp. com/ support/ljMFPM725series .
Solve easy-ac cess USB printing proble ms ● The Retrieve from USB menu does not open when you insert the USB flash drive ● The file does not print from the US B flash driv e ● The file that you want to print is no t listed in the Re trieve from USB menu The Retrieve from USB me nu does not open when you insert the USB flas h d rive 1.
The file that you want to print is not listed in the Retrieve f rom USB menu 1. You might be trying to print a file type that th e USB printing feature does not support. The product sup port s .pdf , .pr n, .pc l, .p s, and .cht file t ypes . 2. You might have too many files in a single fol der on the USB flash drive.
Solve US B connec tion problem s If you have connected the produc t directly to a co mp uter, configure the fo llowing setting so the product wakes from Sleep mode whenever y ou insert a USB flash drive. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Solve wir ed network proble ms Check the following items to verify that the p r oduct is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page.
The computer i s unable to communicate with the produc t 1. Test network communication by pinging the pro duct. a. Open a command-line prompt on your computer. For Windows, click Start , clic k Run , and then type cmd . b. Type ping followed by a space and then the IP address for y our product.
Solve fax probl ems Checklist for solvin g fax problems Use the following checklist to help identify t he cause of any fax-related problems you encounter: ● Are you using the fax cable su pplied with the fax accessory? This fax accessory has been test ed with the supp lied fax cable to m eet RJ11 and functional specifications.
Are you using a phone c ompany voice-mes saging service or a n answering machine? If the rings- to-answer setting for the messaging servic e is lower than the rings-to-answer setting for the fax accessory, the mess aging service answers the call, and the fax accessory cannot receive faxes.
Non-Op eration al / Enabled/ Disabled 1 The product ha s detecte d a firmw are failur e. Upgrad e th e firmware . Dama ged / Enable d/Disabl ed 1 The fax access ory has failed. Rese at the fax a ccessory card and ch eck for bent pin s. If the status is st ill DAMAGE D, repl ace the anal og-f ax acc essory car d.
Use Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits. These are then assembled into packets which travel on the Intern et. The packets are converted and tr ansmitted back to analog signals at or near the destination.
Problem Cause Solution A voice-m essaging servi ce might b e inter fering wi th incoming faxes. Do one of t he foll owing : ● Discon tinue the mess aging se rvice. ● Use a pho ne line dedic ated to fax calls. ● Decrease the rings-to -answer for the fax acce ssory to a number less than the rings-to -answer for the voice mail.
Problems with sending faxes Problem Cause Solution Faxes are transmitting very slowly. You might b e sending a co m plex fax, such as one with many grap hics. Complex fax es take longer to transmit. The r eceiving f a x ma chine might h a ve a slow modem speed.
Problem Cause Solution Outgoing fax c alls ke ep diali ng. The f ax acces sory au tomati cally re dials a fax num ber if th e Re dial On Busy opti on is on or if the Re dial On No Answ er option is on .
Persistent error messages with numeric codes differe nt than those listed here r e quire assistance of customer support. Print a Fax T.30 Trace report before contacting customer support to help identify the problem. This report contains details of the last fax call.
Send-fax messages Table 10-1 Se nd-fax messag es Mess age Error N o. Desc ript ion Acti on Cancelled 0 Someo ne cancelled the fax at the produc t control p anel. None. Success n/a The fax was sen t successful ly. None. Fail Busy 0 The receivin g fax machi ne is busy .
Receive-fax messages Table 10-2 Receive-fa x messages Mess age Error N o. Desc ript ion Acti on Success n/a The fax transmissio n was succes sful. None. Blocked n/a The receivin g fax machi ne is using the blocke d-number f eature and is blo cking th is fax.
Settings in the Troubleshootin g menu 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Troubleshooting ● Fax Fax T.
Solve produc t software problem s (Windows) A print driver for the product is not visible in the Prin ter folder 1. Reinstall the product software. NOTE: Close any applications that are ru nning . To close an a pplication that has an icon in the system tray, right-clic k t he icon, and select Clo se or Disable .
Windows 7 a. Click the Windows icon in the low er- left corner of the screen. b. Click Devices and Printe rs . c. Right-click the product driver icon, and then select Printer p ro perties . d. Click the Ports tab, and then click Configure Port . e. Verify the IP a ddress, and then click OK or Cancel .
Solve produc t software problems (Mac OS X) ● The product name does not appear in the product list in t he Print & Fax or the Print & Scan list ● A print job was not sent to the product th.
4. Make sure that you do not have too m any USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the computer. 5. Check to see if more than two non-powered US B h u bs are connected in a row on the chain.
Remove software (Windows) Windows XP 1. Clic k Star t , Control Panel , and then Add or Remov e Progr ams . 2. Find and select the product from the list. 3. Clic k the Change/Remove button to remove the software. Windows Vista 1. Click the Windows icon in the lower-left corner of the screen.
Remove the print driver (Mac OS X) You must have administrator rights to remove the software. 1. Ope n System Preferences . 2. Select Print & Fax . 3. Highlight the product. 4. Click the minus (-) symbol . 5. Delete the print queue, if ne cessary.
Index Symbols/N umerics 3,500-shee t high-capacity orientation 44 3,500-shee t high-capacity input capacity 44 part number 58 3,500-shee t high-capacity tray clear jams 240 loading 4 4 500-sheet input.
from document feeder 120, 121, 1 23 from glas s 120, 121, 12 3 improve q uality 256, 262, 267 Job Build 137 Job Mode 137 multiple originals 1 37 optimize for text or pictures 133, 2 59 photos 140 redu.
general configuration HP Embedded Web Server 205 group dial. See speed dial H hard disks encrypted 218 help, control panel 12, 226 high-capacity tray clear jams 240 loading 4 4 how to connect page des.
multiple pages p er sheet printing (Mac) 98 printing (Windows) 81 N Netsc ape Navigator, versions supp orted HP embedded Web Se rver 204 network settings, changing 202 settings, view ing 202 Network F.
printing on both sides settings (Windows) 77 problem-solving no respon se 273 slow response 274 product memory sending to 152 product memory, scan to 152 PS font list description 15 pull tab on toner .
stopping a print request (Mac OS X) 103 st oppi ng a pr int re que st (Windows ) 101 storage, job Mac settings 107 stored jobs crea ting (M ac) 10 7 creat ing (Wi ndows) 105 deleting 108 printing 108 .
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© 20 1 2 Hewlett-P ack ard De velopmen t Compan y , L.P . www .hp .com *CF066-90901* *CF066-90901* CF 066 -9090 1.
An important point after buying a device HP LaserJet Enterprise MFP M725z (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP LaserJet Enterprise MFP M725z yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP LaserJet Enterprise MFP M725z - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP LaserJet Enterprise MFP M725z you will learn all the available features of the product, as well as information on its operation. The information that you get HP LaserJet Enterprise MFP M725z will certainly help you make a decision on the purchase.
If you already are a holder of HP LaserJet Enterprise MFP M725z, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP LaserJet Enterprise MFP M725z.
However, one of the most important roles played by the user manual is to help in solving problems with HP LaserJet Enterprise MFP M725z. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP LaserJet Enterprise MFP M725z along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
