Instruction/ maintenance manual of the product LaserJet Enterprise flow M525c HP
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LASERJET ENTERPRISE FLOW MFP User Guide M525c 2.
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HP LaserJet Enter prise flow MFP M525 User Guide.
Copyright and License © 2012 Copyright Hewlett-Packard Developme nt Comp any, L.P . Reproduction, adaptation, o r translation without prior written permis sion is prohi bited , except as allo wed und er the copyright laws. The infor mat ion co nta ine d her ei n is su bjec t to change without no tice.
Table of contents 1 Product i ntro duction ......... .......... .......... .............. .......... .......... ......... ......... .......... ......... ... .. 1 Product feat ures ........ ................ .......... .......... ........... .......... .
Configu re a tray by using the contr ol panel ...... ........................... ................... ............ 28 Alternativ e letterhe ad mode ........ ............... ............... ........ ........... ............... ............... ..........
Change the default setting s for all print jobs ............... ................ ............. ................. .. 61 Change the pro d uct config uration settings .. ............. ................. .............. ................. ... 61 Print tasks (Windows) .
Connect the product to AirP rint ........... ................... .................... ........................ ....... 97 Find the product A irPrint name ....... ............... ........... ................ ............... .................. 97 Print from AirPrint .
Selec t notificatio n options for sc anning ......... ............................................. .............. 138 Adjust s harpness fo r scanning ............ ............ .......... ............ ............ ...... .......... ....... 139 Adjust d arkness for s canning .
Selec t the resolution for faxes ................. ................................................................ 182 Specify the s ize for original documents for faxes ............. ................................. ......... 182 Selec t notification option s for faxes .
9 Manage the pro duct ....... ................. ..................... ................ ................. ........ ............. .. 211 Configure IP network settings ......................................... .......................................... .
Restore fa ctory-s et defaults ....... ........................... .......................... .................. .................... .. . 235 Control-pan el help . .............. ............. .......... ............. .............. .................
Clean the pickup rollers a nd separation pad in the doc ument feeder ....... ........ ........ .... 273 Improve scan qua lity .................................. ................................... ..................................... .. 2 75 Chec k the scanner gl ass for dirt or smudges .
Chec k fax accesso ry status ............... .................... ................... ............... ................ 294 General fax problems ... ........... .............. .............. .................. ............... .............. ... 295 Use Fax o ver VoIP netw orks .
1 Product introduction ● Prod uc t fe at ures ● Pro duc t v ie ws ● Control panel ● Product reports ENWW 1.
Product features Paper ha ndling Tray 1 ho lds 100 sheets. Tray 2 ho lds 500 sheets. Accep ts two opt ional 500-s heet trays. The standard output bin holds 250 s heets, and it deli vers the pages face-down . The rear output bin holds 100 sheets, and it delivers the pages face-up.
Advanced i mage processing featur es ● Optical character r ecognition (OCR) ● Automatic page cropping ● Automatic image orienta tion ● Automatic tone adjustment Supported operating sy stems 123 Windows XP SP2 or later, 32-bit and 64-bit NOTE: Microsoft re tired mains tream supp ort for Win dows XP in April 2009.
Product views Product front view 4 4 3 3 2 7 8 9 10 17 1 Latch t o rele ase the d o cume n t-fe eder c over (access for clea ring jams) 2 Document-fe eder input tra y 3 Document-fe eder output bin 4 C.
16 Easy-access USB p ort (for printing and scanning without a computer) 17 Handle to r aise the scanner l id Product back view 1 Rear doo r and face-up ou tput bin (a ccess for cle aring jams) 2 Dust .
Interface ports 1 5 4 3 2 1 Loca l area ne twork (L AN) Ethe rnet (R J-45) network port 2 USB po rt for connecti ng external USB devices 3 Hi-S peed USB 2 .
Serial number and model number location The serial number and model number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the pr oduction number of the pr oduct.
Control panel Control-pa nel layout Access Preset job options for commonly used jobs Make copies from an original document Send a document to one or more fax numbers Send a document as an attachment t.
Control-panel Home screen The Home screen provides access to the product features and indicates the c urrent status of the product. You can return to the Home screen at any time by pressing the Home button on the rig ht side of the product control panel.
11 Copi es field The Copies field indicates the numb er of copies that the product is set to make. 12 Scr oll bar Touch the up or down arr ows on the scro ll bar to see the com plete list of avail a ble f eatures.
Keyboard This prod uct includes a phys ical keyboard. The keys are mapped to your language in the same w ay the virtual keyb oard on the product control panel is mapped . If you select a different keyb oard layout for the virtual k eyboard, the keys on the physical key board are remapped to match the ne w settings.
For screens that contain settings for individual jobs, the Help opens to a topic that e xplains the options for that screen. If the product alerts you of an erro r or warning, touch the Error button or the Warning button to open a message that describes the problem.
Product reports Product reports provide details about the produc t and its current configuration. Use the following procedure to print or view the reports: 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Table 1-1 Reports menu ( continued ) First level Second level Description File Directo ry Page Shows the file name and fo lder name fo r fil es that are stored in the product memory. Web Ser vices Statu s Page Shows the detected Web Services for the prod uct.
2 Connect the product and install software ● Connect the product to a computer by using a USB cable and install the software (Windows) ● Connect the product to a network by using a ne twork cable .
Connect the prod uct to a computer by using a USB cable and install the software (Windows) This product supports a USB 2.0 connection. Use an A-to-B type US B cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the U SB cable until the installation software prompts you to conne ct it.
Connect the product to a n etwork by using a network c able and install the softwar e (Windows) Configur e the IP addres s 1. Make sure the pro duct is turned on and that the Ready mess age displays on the product c ontrol- panel display. 2. Connect the network cable to the product and to the n e twork.
d. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4 : If the IP address i s 0.0.0.0 , or 192.0.0.192 , or 169.254.x .x, you must manu ally configur e the IP address. Otherwise, the netw ork configuration was successful.
Connect the prod uct to a computer by using a USB cable and in stall the so ftware (Mac OS X ) This product supports a USB 2.0 connection. Use an A-to-B type US B cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). 1. Connect the USB cable to the product and the computer.
Connect the product to a n etwork by using a network cable and in stall the software (Mac OS X) Configur e the IP addres s 1. Make sure the pro duct is turned on and that the Ready mess age displays on the product c ontrol- panel display. 2. Connect the network cable to the product and to the n e twork.
d. Find the Bonjour Service name and th e IP address on t he Jetdirec t page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4 : If the IP address i s 0.0.0.0 , or 192.0.0.192 , or 169.254.x .x, you must manu ally configur e the IP address. Otherwise, the netw ork configuration was successful.
If you are using Bonjo u r, complete the fo llowing steps: a. Click the Defaul t Browser tab. b. Select the product from the list. The s oftware verifies that the pro d uct is connected to the network. The Print Using field is automatically populated with the correct P PD for the product.
3 Input trays and output bins ● Supported paper sizes ● Supported paper types ● Conf igu re t rays ● Alternative letterhead mode ● Tray 1 ● Tray 2 and the optional 500-s heet trays ● Use.
Supported pap er sizes NOTE : To obtain the best results, select the correc t pap er size and type in the print driver before printing. Table 3-1 Supporte d paper si zes Size and dimensions Tray 1 Tray 2 and the optional 50 0- sheet trays Automatic duplex printing Letter 216 x 279 mm (8.
Table 3-1 Supported paper sizes (co ntinued) Size and dimensions Tray 1 Tray 2 and the optional 50 0- sheet trays Automatic duplex printing RA4 215 x 305 mm (8.5 x 12.0 in) B5 (JIS) 183 x 257 mm (7.2 x 10.1 in) B6 (JIS) 128 x 182 mm (5.0 x 7.2 in) 10 x 15 cm 102 x 152 mm ( 4 x 6 in ) 16K 184 x 260 mm (7.
Table 3-1 Supported paper sizes (co ntinued) Size and dimensions Tray 1 Tray 2 and the optional 50 0- sheet trays Automatic duplex printing Envelope DL 110 x 220 mm (4.3 x 8.7 in) Envelope C5 162 x 229 mm (6.4 x 9.8 in) Envelope B5 176 x 250 mm (6.9 x 9.
Supported pap er types For a complete list of specific HP-brand paper that this produ c t supports, go to www .hp.com/ support/ ljflowMFPM525 . NOTE : To obtain the best results, select the correc t pap er size and type in the print driver before printing.
Configure trays The product automatically prompts you to configure a tray for type and size in the following s ituations: ● When you load pape r into the tray ● When you specify a particular tray .
Alternativ e letterhe ad mode Use the Alternative L etterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs, whet her you are printing or co p ying to one side of the sheet of paper or to both sides.
Tray 1 Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray full indicators.
Load Tray 1 1. Open Tray 1. 2. Pull out the paper support and flip open the extension. ENWW Tray 1 31.
3. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. 4. Adjust the s ide guides so that they lightly touch the paper stack but do not bend the paper.
Tray 2 and the optional 500-sheet trays Tray capa city and paper orientatio n To prevent jams, do not overfill trays. Be sure the to p of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half o f the tray-full indicators.
Load Tray 2 or the optional 500-sheet trays 1. Pull the tray out and lift up slightly to remove it completely from the product. 2. Pinch the release that is located on the left guide a nd slide the side guides to the c orrect paper si ze. 3. Pinch the release that is located on the rear paper guide and slide it to the correct paper size.
4. Load the p aper into the tray. Make s ure that the stack is flat at all four corners and tha t the top of the stack is below the maximum-height indicators.
Use paper output options Print to the standard output bin The standard output bin collects pa per face-down, in the c orrect order. Use t his bin for most print jobs, including transparencies. To use the standard output bi n, be sure that the rear output bin is closed.
Use the conveni e nce stap ler Activate the stapling mechanism by inserting paper into the convenience stapler. 1. Insert up to 20 sheets of paper that w eighs up to 75 g/m 2 (20 lb) into the slot in the s tapler door. Insert fe wer sheet s to staple if the paper weight is heavier than 75 g/m 2 (20 lb).
38 Chapter 3 Input trays and output bins ENWW.
4 Parts, supplies, and accessories ● Order parts, accessories , and supplies ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Print when a toner cartridge is at estimated end of .
Order parts, accessorie s, and supplies Orde r supplies and pa per www.h p.com / go/suresup ply Orde r genuine HP pa rts or acce ssories www.h p.com / buy /parts Orde r through servi ce or support pr oviders Cont act an HP-aut h orize d service or suppo r t prov ider.
HP policy on non-H P supplies Hewlett-Packard Company cannot recommend the us e of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP to ner cartridge or a refill e d toner cartridge does not affect either the warranty to the customer or an y HP support contract with the customer.
HP anticounterfeit Web site Go to www.hp.co m/ go/anticounterfeit when you install an HP toner cartridge and the control -panel message say s the cartridge is non-HP . HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Print when a toner ca rtridge is at estimated end of life <Su pply> Low This messag e displays when a supp ly is ne aring th e estimated end of its usef ul life. <Su pply> Ver y Low This me ssa ge displ ays wh en a su pply is at its es timat ed end of usef ul lif e.
Enable or disa ble the Very Low Settings opti ons from the con trol panel You can enable or disable the defaul t settings at any ti me, and you do not hav e to re-enable them when you install a new cartridge. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Customer self-repair parts The following customer se lf-repair parts are available for the produc t. ● Parts listed as Mandatory self-replacement are to be insta lled by customers, unless you are willing to pay HP s ervice personnel to perfo rm the repair.
Table 4-1 Customer se lf-repair p arts (continued ) Item Descr iption Self-r eplacem ent options Par t numbe r Keyboard overlay, S implified Chinese Replacement keyb oard overla y Mandatory 5851-5150 .
Table 4-1 Customer se lf-repair p arts (continued ) Item Descr iption Self-r eplacem ent options Par t numbe r Power cable 220V – 10A Replacement cable – South Africa Mandatory 8121-0737 Power cab.
Accessories Item Description Part number Optional 500-sheet tray and feeder un it Optional tray to increase paper capaci ty. The product can accommodate u p to two optional 500-sheet feeders. CE530A MFP Stand A storag e cabine t that is installe d beneath t he product .
Toner cartridge ● Toner cartridge view ● Toner cartridge information ● Replace the toner cartridge ENWW Toner cartridge 49.
Toner cartridge view 2 3 1 1I m a g i n g d r u m CAUTION: Do no t touch the s hutter or the surfa ce of the ro ller. Doing s o can da mage the cartrid ge.
Toner cartridge informatio n Capacity Cartridge number Part number Stand ard-cap acity replacem ent blac k toner cartrid ge 55A CE255A Hig h -cap acity repl acement bl ack ton er cart rid ge 55X CE255X For more information about supplies, go to www.hp.
Replace the toner cartridge CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner ca rtridges is on the toner-cartridge box.
3. Remove the used toner cartridge from the pro du ct . 2 1 4. Remove the new toner cartridge from the bag. Place the used toner cartridge in the bag for recycling. 5. Grasp the front and back of the toner cartridge, and distribute the toner by gently rocking the toner cartridge five or six times.
7. Align the toner cartridge with the tracks inside the product, and insert the toner cartridge until it is firmly seated. 2 1 8. Close the front cover.
Staples Item Description Part number Stap le ca rtridge Pack o f two st aple cartridges . Each cartridge hold s 1,500 unfor med staples. Q7432A For more information, go to www. hp.com/ go/lea rnaboutsupplies . Load stap les 1. Open the sta pler door. NOTE: Opening the stapler door disables the stapler.
3. Insert a new staple cardridge into the opening inside the s tapler door. 4. Close the stapler door. 56 Chapter 4 Parts, supplies, and accessories ENWW.
5P r i n t ● Supported print drivers (Windows) ● Change print-job settings (Windows) ● Change print-job settings (Mac OS X) ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Additional pr.
Supported p rint drive rs (Windows) Print drivers provide access to the product fea tures and allow the computer to communicate with the product (using a printer language). The following print drivers are available at www.hp. com/ go/ ljflo wMFPM52 5_soft ware .
proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powe rful solution that performs consistently over time.
Change pri nt-job setting s (Win dows) Change the settings for all pri nt jobs until the software program is closed The st eps ca n vary; t his proced ure is mos t comm on. 1. From the software program, select the Prin t option. 2. Select the product, and then click Properties or Preferences .
Change pri nt-job se ttings (Mac OS X) Change the settings for all pri nt jobs until the software program is closed 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu.
Print tasks (Windows) Use a printing shortcut (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
4. Select one of the shortcu ts. Click the OK button to close the Document Properties dialog box. NOTE: When you select a shortcut, the corresponding settings chang e on the other tabs in the print driver. 5. In the Print dialog box, click the OK button to print the job.
Create printing shortcuts (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
5. Select the print options for the new shortcu t. 6. Click the Sa ve A s b utton. ENWW Print tasks (Windows) 65.
7. Enter a name for the shortcut, and the n click the OK button. 8. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job.
Automatically print on bo th sides (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
4. Select the Print on both sides check b ox. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job.
Print multiple pages per sh eet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Fi nishi ng tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders , Page order , and Orientation options. Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job.
Select the pa ge orientation (Win dows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
4. In the Orientation area, s elect t he Portrait or Landscape option. To print the pa ge image upside down, select the Rotate by 180 degrees option. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job.
Select the paper typ e (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 4. From the Paper type dro p -down list, clic k the More.
5. Expand the list of Ty pe is: options. 6. Expand the category of paper types that best describes your paper. 74 Chapter 5 Pri nt ENWW.
7. Select the option for the type of pap er you are using, and click the OK button. 8. Click the OK button to close the Document Properties dialo g box.
Print the first or last page on different paper (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button. 3. Click the Paper/Quality tab. 4. In the Special pages area, cl ick the Print pages on different paper option, and then click the Settings b utton.
5. In the Pages in document area, select either the First or Last opt ion. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add bu tton . 7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page.
8. Click the OK button. 9. Click the OK button to close the Document Properties dialo g box. In the Print dialog box, c lick the OK button to print the job.
Scale a document to f it page size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
4. Select the Print document on option, and then select a size fr om th e dro p-dow n list. Click the OK button to close the Document Properties dialog box.
Create a booklet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
5. In the Booklet layout drop-down list, clic k the Left b indin g or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet . Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job.
Print tasks (Mac OS X) Use a pri nting preset (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. In th e Presets menu, select the printing preset. 4. Clic k th e Print button. NOTE: To use print-d river default settings , select the s tan dar d option.
4. From the Pag es per Sheet drop-down list, select the number of pages that you want t o print on each sheet. 5. In th e Layout Di rection area, s elect the order and placeme nt of the pag es on the sheet. 6. From the Border menu, select the type of border to print around each page on the sheet.
Scale a document to f it page size (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Paper Handling menu.
Additional print tasks (Windows) Cancel a p rint job (Wind ows) NOTE: If the print job is too far into the printing pro c es s, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it from the product control panel by following this procedure: a.
Select a custom pape r size (Windo ws) 1. From the software program, select the Prin t option. 2. Select the product, and then c lick the Properties or Pr efer enc es button. 3. Clic k th e Paper/Quality tab. 4. Clic k th e Custom button. 5. Type a name for the custom size and s pecify the dimensions.
Additional print tasks (Mac OS X) Cancel a print job (Mac OS X) NOTE: If the print job is too far into the printing pro c es s, you might not have the option to cancel it. 1. If the print job is currently printing, cancel it from the product control panel by following this procedure: a.
Print watermarks (Mac OS X) 1. Clic k th e File menu, and then click the Print option. 2. In th e Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Watermarks menu.
Store print jobs on the prod uct Create a stored job (W indows) You can store jobs on the produc t so you can p rint them at any time. 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Pr efer en ces button.
4. Select a Job Storage Mode option. ● Proof and Hold : Print and proof one copy of a job and then print more copies . ● Personal Job : The job does not print until you request it at the pro d uct control panel. For this job-storage mode, you can select one of the Make Job Private/ Secu re options.
5. To use a custom user name or job nam e, click the Custom butt on, and then enter the user name or the job name. Select which option to use if another stored job already has that name: ● Use Job Name + (1-99) : Appe nd a unique number to the end of the job name.
● Quick Copy : Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later. ● Stored Job : Store a job on the product and a llow othe r users to print the job at any time.
Add a j ob-separat or page (Wind ows) The product ca n insert a blank page at the beginning of eac h print job to make sorting jobs easier. NOTE: The following procedure turns on this setting for all print jobs.
Use HP ePrint Use HP ePrint to print a document by s ending it as an ema il attachment to the product's email ad dress from any email-enabled device. NOTE: The product must be connected to a net work and have Internet a ccess to use HP e Print. 1.
Use the HP ePrint software The HP ePrint software makes it easy to print from a desktop or l a ptop computer to any HP ePrint- capable product. After insta lling the software, open the Print option from within your application, and then select HP ePrint from the installed printers list.
Use Apple AirPri nt Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly t o the product from an iPad (iO S 4.
Change the AirPrint product name 1. In a supported Web browser on your computer, enter the product IP add ress or host name in the address/URL field to open the HP Embedded Web Server. 2. Clic k th e Networking tab, click the TCP/IP Settings option, and then click the Net work Identification option.
Use HP Smart Pr int (Windows) Use HP Smart Print to print a particu lar section of a Web site. You can remove headers, footers, and advertisements, so you minimize wa ste. The app lication automatically selects the s ection of the Web page that you most likely want to print.
Use easy-access USB printing This product fea tures easy -access USB p rinting, so yo u can quickly pr int files without sending them from a computer. T he product ac cepts standard U SB flash drives in the USB port on the front of the produc t. You can print the fo llowing types of files: ● .
3. Select the name of the document that you want to print. NOTE: The document might be in a folder. Open folders as necessary. 4. To adjust the number of copies, touch the Copies field, and then use the keypad to select the number of copies. 5. Touc h th e Start button to print the docu me nt.
102 Chapter 5 Print ENWW.
6C o p y ● Set new default copy settings ● Use advanced image processing features for copying ● Mak e a s ing le c opy ● Make multiple copies ● Copy a multiple-page original ● Collate a co.
Set new default copy settings You can use the A dministration menu to establish default sett ings that apply to a ll copy jobs. If necessary, you can override most settings for an indi vidual job. After that job is complete, the product returns to the default sett ings.
Menu item Description Job Build Use th e Job Build featu re to di vid e a comp lex job into sm alle r segmen ts. This is usefu l when you are co pying or scan ning an origi nal docum ent that has mo re pages than the do cument fe eder can hol d, or when you want to co m bine pages that have dif fere nt sizes into on e job.
Use advanced image processing features for copyin g You can use the p roduct to enhance s canned images in several ways . Sharpnes s adjustment for copi es Adjus t the Sharpness setting to clarify or soften the image. For example, inc reasing the sharp ness could make text appear cr isper, but decrea sing it could mak e photos app ear smoother.
Automatic ton e adjustment for copies You can configure the product to a utomatically adjust the darkness, contrast, and background cleanup settings on a page-by-p age basis. For example, if the original document has some pages that are lighter than the others, the resulting scanned imag e has a more uniform darkness setting for all pages.
Make a sin gle copy 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Start button.
Make mult iple copies 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Copy butto n.
4. Enter the number of copies, and then tou c h the OK button. 5. Touc h th e Start button . 110 Chapter 6 Copy ENWW.
Copy a multipl e-page original The do cument feed er holds up to 100 pag es (d ependin g on the th ickn ess of th e page s). 1. Place the document into the document feeder with the pages facing up. Adjust the paper guides to fit the size of the document.
4. Enter the number of copies, and then tou c h the OK button. 5. Touc h th e Start button . 112 Chapter 6 Copy ENWW.
Collate a copy jo b 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Collate button. ENWW Collate a copy job 113.
3. Tou ch th e Collate on (Sets in page order) option. Touch the OK button. 4. Touc h the Sta rt button . 114 Chapter 6 Copy ENWW.
Copy on both sides (duplex) Copy on both sides automatically 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. Adjust the paper guides to fit the size of the doc ument . 3. From the Home screen on the pr oduct control panel, touch the Copy butto n.
5. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button. To make a one-sided copy from a tw o-sided original, touch the 2-sided original, 1-sided output button.
3. Gently close the scanner lid. 4. From the Home screen on the pr oduct control panel, touch the Copy butto n. 5. Touc h the Sides button. 6. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.
Reduce or en large a co py imag e 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Reduce/Enlarge b utton.
3. Select one of the predefined percentages, or touch the Scaling field and typ e a percentag e between 25 and 200 whe n using the document feede r or between 25 and 400 when copying from the scanner glass.
Optimize copy quality for text or pict ures Optimize the copy job for the type of image be ing copied: text, graphics, or photos. 1. From the Home screen on the product control panel, touch the Copy button. 2. Touch the More Opt ions button, and then touch the Optimize Text/Picture button.
Adjust the copy ligh tness/darkness 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Image Ad justment button.
3. Adjust the sliders to set the Dark ness level, the Contrast level, the Sharpness level, and the Bac kgrou nd Cl eanup lev e l. Touch the OK button. 4.
Set the paper size and type for copying on specia l paper 1. From the Home screen on the pr oduct control panel, touch the Copy butto n. 2. Tou ch th e Paper Selection button. 3. Select the tray that holds the paper that yo u want to use, and then touch the OK button.
Use Job B uild m ode Use the Job Build feature to combine several sets of original docu me nts into one copy job. Also use this feat ure to co py an or iginal d ocume nt t hat has m ore pag es than the doc ument fee der can ac commo date at on e time .
Copy a book 1. Lift the scanner lid. 2. Place the book on the scanner glass with the spine aligned with the mark on the rear, center of the scanner glass.
4. From the Home screen on the pr oduct control panel, touch the Start button. 5. Repeat thes e steps for each page that you want t o cop y. NOTE: This product does not have t he capability to dis tinguish left and right pages. A ssemble the copied pages carefully.
Copy a photo Copy photos from the scanner glass . 1. Lift the scanner lid. 2. Place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in t he upper-left corner of the glass. 3. Gently close the scanner lid.
4. From the Home screen on the pr oduct control panel, touch the Copy butto n. 5. Touc h the More Options button at the bottom of the screen. 6. Tou ch th e Optimize Text/Picture butto n. 7. Select the Ph otog raph option, and then touch the OK butt on.
7S c a n / s e n d ● Se t up scan/ send f eatur es ● Change default scan/s end settings from the product control panel ● Use image-processing features for sca nning ● Use advanced image proces.
Set up scan/send features The product offers the following scan and send features: ● Scan and save files to a folder on your network. ● Scan and save files to the product memory. ● Scan and save files to a USB flash drive. ● Scan and send documents to one or more email addresses.
5. Ena ble the Sav e to USB feature. a. Click the Save to USB Setup link. b. Select the Enable Save to USB check box. c. Click the Apply button at the b ottom of the page. 6. Ena ble the Sav e to ShareP oint® feature. a. Click the Save to SharePoint® link.
Change de fault scan/se nd setti ngs from the product control pa nel 1. From the Home screen on the pr oduct control panel, scroll to and touc h the Administration button.
3. Select the category of scan and send settings that you want to configure. 4. Open the D efault Job Options menu, and configure the options. Touch the Save button to save the settings.
Use image-processing features for scanning You can use the p roduct to enhance s canned images in several ways . ● Select document file types for scanning ● Optimize scanned images for text or pic.
4. Touch the Docume nt Fi le Type butt on. NOTE: If the button is not on the first page of options, touch the M ore Options button again. 5. Select the document file type f rom the list of options. 6. Touch the OK button to save the changes. 7. Touch the Start button to begin scanning.
Select the output quality or fi le size for scanned images You can specify the output q uality of scanned images , which affects the file size of the resulting file. 1. From the Home screen on the product control panel, scro ll to and touch the button for the scan/ send feature that you want to u se.
Select the resolution for scanned images You can specify the resolution of s canned images. Select a higher resolution to increase the clarity of the image.
5. Select the app ropriate color setting from the list of options. 6. Touch the OK button to save the changes. 7. Touch the Start button to begin scanning. Specify the size for or iginal docume nts You can specify the pag e size of the original document.
7. Touch the OK button to save the changes. 8. Touch the Start button to begin scanning. Adjust sharpness for scanning Adjus t the Sharpness setting to clarify or soften the image. For example, inc reasing the sharp ness could make text appear cr isper, but decrea sing it could mak e photos app ear smoother.
Adjust contrast for scanning Adjus t the Contrast setting to increase or decrease the difference between the lightest and the darkest color on the page. 1. From the Home screen on the product control panel, scro ll to and touch the button for the scan/ send feature that you want to u se.
Erase edges for scanning Use the Erase Edges feature to remove blemishes, such as dark borders or staple marks, by cleaning the ed ges of th e scan ned ima ge. 1. From the Home screen on the product control panel, scro ll to and touch the button for the scan/ send feature that you want to u se.
pages in the document. By default, the product includes all pages in scanned images. Use the following procedure to suppress blank pages: 1. From the Home screen on the product control panel, scro ll to and touch the button for the scan/ send feature that you want to u se.
Use advanced image processing features for scanning In addition to the basic image-processing features, th is product includes technology that enables several advanced image-processing features.
The following standard file types are available: ● PDF : This file type provides the best overall image and text quality. PDF files require Adobe® Acrobat® Reader software for viewing. ● JPEG : This file type is a good choice for most graphics. Most c o mputers have a browser that can view .
NOTE: To crop the image to match the paper size, sc an from the document fe eder or leave the scanner lid open when scanning from t he flatbed glass. 1. From the Home screen on the product control panel, scro ll to and touch the button for the scan/ send feature that you want to u se.
Automatic tone adjustment f or scanning You can configure the product to a utomatically adjust the darkness, contrast, and background cleanup settings on a page-by-p age basis. For example, if the original document has some pages that are lighter than the others, the resulting scanned imag e has a more uniform darkness setting for all pages.
Use the imag e preview feat ure The product includes an image-preview feature so you can preview and make adjustments to scanned images before completing the job. Image preview is available for the following scan/send features : ● E-ma il ● Save to Network Folder ● Save t o USB ● Save to SharePoint® ● Fax 1.
4. The image preview screen opens. It includes the following features: 2 3 1 1 Page-navigation control: Touch the arrow buttons to scroll fo rward or backward thr ough the d ocument, one pag e at a tim e. To disp lay a spec ific pag e, touch th e text bo x and enter the page number .
5. Touch the view button to open the multi-page vi ew. In the multi-pa ge view, several options are available for manipulating the pages in the document. Touch one of the pages in the document- preview area to e nable the options. 1 2 3 4 1 A ppend pages button : Use this button to add more pages to the document.
Scan an d send documents by using the Quick Se ts feature Use the Qu ick Sets fea ture to quickly access preset job op tions for the following scan/send features: ● E-ma il ● Save to Network Folde.
Send a scanned documen t to a ne twork fo lder The product can scan a file and save it in a folder on the n e twork. The following operating systems support this feature: ● Windows Se rver 2003, 64-bit ● Windows Se rver 2008, 64-bit ● Windows XP, 64- bit ● Windows Vista, 64-bit ● Windows 7, 64-bit ● Novell v5.
2. From the Home screen on the pr oduct control panel, touch the Save to Netwo rk Folder button. NOTE: If prompted, type your user name and password. 3.
5. If necessary, touch the File Type dro p-down menu to select a different o u tput file format. 6. Touch the Add button that is below the Folder Path field to open a k eyboard, and then type the path to the ne twork folder. Use this format for the path: pat hpath Tou ch th e OK button.
7. To configure settings for the doc ument, touch the More Options button. 8. Touc h the Sta rt button to save the file. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen.
Send a scanned documen t to a folder in the p roduct memory Use this procedure to scan a document and save it on the product so you can print copies at any time. 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document.
Send a scanned documen t to a USB flash drive The product can scan a file and save it in a folder on a USB flash drive. NOTE: You might be required to sign in to the p roduct to use this fe ature. Before you can use this feature, you mus t enable the USB port.
3. Insert the USB flash drive into the USB port on the left s ide of the product control panel. NOTE: You might need to remove the cover from the USB port.
6. To configure settings for the doc ument, touch the More Options button. 7. Touc h the Sta rt button to save the file. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen.
Send a scanne d document to one or more email addresses 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the E-mail button.
4. Enter the email address. To send to multiple addresses, separate the addresses w ith a semicolon, or tou c h the Enter button on the keyboard after you type each address. 5. Complete the CC: , Subj ect: , and File Name: fie lds by to uchin g the fi eld and u sing th e keyboard to enter information.
8. Touc h the Sta rt button to begin sending. NOTE: The product might prompt you to add the email address to the address book. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen. For more information about this feature, touc h the Help button on the preview screen.
Use the address book to send email You can send email to a list of recipients by using the address book. Depending on how the pro d uct is configured, you might have one or more of the following address book viewing option s . ● All Contacts : Lists all the contacts that are available to you.
2. Touch the Addres s Book button that is next to the To: field to open the Address Book scr een. 3. Touch the Add button tha t is in the lowe r left corner of the screen.
4. In the Name field, enter the name of the contact. NOTE: Use the physic al keyboard or the virtual keyboard to enter characters. 5. From the menu list, select the E-mail Address option, and then enter the co nta ct's email address. Tou ch th e OK button to add the contact to the list.
2. From the Home screen on the pr oduct control panel, touch the E-mail button. NOTE: If prompte d, enter your user name and password. 3. Touch the Addres s Book button that is next to the To: field to open the Address Book scr een. 4. From the drop-down list, select the address book view that you want to u s e.
5. Select a name fro m the list of contacts, an d then touch the right arrow button to add the name to the recipient s list. Repeat this step for each recipient, and then touch the OK butto n.
Save a scanned document to a Sh arePoint® site The product can scan and save a file directly to a Microsoft® SharePoint® site. NOTE: You might be required to sign in to the p roduct to use this fe ature.
Scan a photo 1. Lift the scanner lid. 2. Place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in t he upper-left corner of the glass.
4. From the Home screen on the pr oduct control panel, touch one of the buttons for the scan/ send featu res: ● Save to Network Folder ● Save to De vice Memory ● Save to USB 5. Select an existing folder, or touc h the New Folder button to create a new folder .
170 Chapter 7 Scan/send ENWW.
8F a x ● Configure r equired fax settings ● Configure fax dialing settings ● Configure general fax s end settings ● Configure fax billing codes ● Configure default options for fax send jobs .
Configure requ ired fax settings You must configure certain s ettings before you c a n use the fax feature. If these setting s are not configured, the fax icon is unavailable.
NOTE: The settings configured using the Fax Setup Wiz a rd on the contro l panel override any settings made in t he HP Embedd ed Web Server. NOTE: If the Fax Settings menu does not appe ar in the menu listing, LAN or inte rnet fax might be enabled.
4. Touch a Tim e Form at op tion . 5. Touch the Save button to sav e the settings. 174 Chapter 8 Fax ENWW.
Configure fa x dialing setting s 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settin.
Menu item Description Detect Dial Tone The Detect Dial Tone setting de termi nes whe ther the fa x check s for a di al tone before sendin g a fax. Dialin g Pref ix The Dialing Pr efix sett ing allows y ou to ent er a prefi x numb er (such as a "9" t o access an o utsid e line) when dial ing.
Configure general fax send settin gs 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Se.
Configure fax b illing code s The billing-code setting , when enabled, p rompts the user to enter a number w hen sending a fa x. This number is placed in the billing-code report. To view the billing-code report, ei ther print the report or query it by using an application.
Configure default opti ons for fax send jobs NOTE: Default job option s ettings are shared across all fax methods; analog, LA N, and internet fax. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2.
Menu item Description Job Build Use th e Job Build fea ture to co mbine mult iple o rig inals in to a singl e fax job. Blan k Page Suppre ssion Use th e Blank Pa ge Supp ression feature to p revent blank pag es in a fax fr om be ing prin ted.
Use image- processing features for fa x send jobs You can use the product to enhance ou tgoing faxed ima ges in several w ays. ● Optimize faxe s for text or pictures ● Specify the number of side s.
When you fax from the flatbed glass and you indicate the original is printed on both sides , the product prompts you to turn the page over after it scans the first side. 1. From the Home screen on the product control panel, touch the Fax button. 2. Complete the field s on the first screen to specify the fax recipient information.
4. Touch the Original Size button. NOTE: If the button is not on the first page of options, touch the M ore Options button again. 5. Select one of the predefined page sizes, or select the Automatically detect option to instruct the product to use internal sensors to try to de termine the page size.
4. Touch the Ima ge A dj ust men t button. NOTE: If the button is not on the first page of options, touch the M ore Options button again. 5. Adjust the Sharpness slider to the le ft to decrease the sharpness, or adjust it to t he right to increase the sharpness.
Clean up the background for faxes Adjus t the Background Cleanup setting to remove faint colors from the background of scanned images. For example, if the original document is printed on colored paper, use this feature to lighten the background without affecting the darkness of the image.
3. Touch the More Opt ions button at the bottom of the screen. 4. Touch the Blank Page Suppression button. NOTE: If the button is not on the first page of options, touch the M ore Options button again. 5. Select the Enabled option. 6. Touch the OK button to save the changes.
Use advanced image processing for fax send jobs In addition to the basic image-processing features, th is product includes technology that enables several advanced image-processing features.
6. Touch the OK button to save the changes. 7. Touch the Start button to begin scanning. Automatic mi sfeed detection for faxes The document feeder for this produc t has a sensor th at automatically detects the thicknes s of the pages as they enter the scanning mechanism.
Fax documents by using the Quick Sets feature Use the Qu ick Sets feature to quickly access prese t job options for s ending faxes. The product administrator can use the HP Embedd ed Web Server to create Quick Sets, which are then available in the Quick Sets menu from the control-panel Home screen.
Configure fax re ceive settings 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Sett.
Use a fax printing schedul e NOTE: Before enabling a fax-p rinting schedule, a schedule must be created. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Printing Schedule 3.
Block i ncoming faxes Use the fax block list setting to create a list of bl ocked phone number s. When a fax is received from a blocked phone number, the fax is not printe d a nd is immediately deleted from memory. Create a blocke d-fax list 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Configure defa ult options for fax receive jo bs NOTE: Default job option s ettings are shared across all fax methods; analog, LA N, and internet fax. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
Fax archiv ing and forwardi ng Use the fax archive feature to save archival copies of all incoming faxes, all outgoing faxes, or both, to a specified e mail address, network folder, or FTP server. Use the fax forwarding feature to forward all received faxes, all outgoing faxes, or both, to another fax number.
Create a speed dia l list 1. From the Home screen on the pr oduct control panel, touch the Fax button. 2. Tou ch th e Speed Dials button to display the Speed Di als screen.
4. Tou ch th e Speed Dial N ame field to display the keyboard. 5. Type a name for the speed dial. 196 Chapter 8 Fax ENWW.
6. Type a fax number for the speed dial. NOTE: To enter add itional fax numbers for a speed dial, touch the screen to the right of the last digit of the previously entered fax number. When the cursor appears, touch the enter key to move the cursor to the nex t line.
Add a n umber to an exi sting speed dial li st 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to be edited.
Delete a speed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to be deleted.
Delete a singl e number from a speed dial list 1. From the Home screen on the product control panel, scro ll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed D ials screen. 3. Touch the One Touch Speed Dials number of the list to open the keyboard.
Send a fax by entering nu mbers manually 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Fax button.
4. Tou ch th e Fax Number field. 5. Enter a phone number and then touch the OK button. NOTE: Use the physic al keyboard or the virtual keyboard to enter characters. 6. Touc h the Sta rt button to send the fax. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen.
Send a fax by using a spee d dial 1. Place the document face-down on the scanner glass, or place it face- up in the document feeder and a djust the paper g uides to fit the size of the document. 2. From the Home screen on the pr oduct control panel, touch the Fax button.
3. Touch the number button for the sp eed dial name you w ant to use. The sp eed dial name appears in t he Fax Recipients section of the Fax screen. 4. Touc h the Sta rt button to send the fax. NOTE: You can preview the image at any time by touching the Preview button in the upper-right corner of the screen.
Search a speed-dia l list by name NOTE: If you do not know the unique name of the speed dial, type a letter to select any portion of the list. For example, to view speed-dial names that beg i n with the letter N, type the letter N . If no matching entries exist, a messag e appears before the search shows the entry that is closest to the letter N.
Send a fax by using fax add ress book numbers The fax address book fe ature allows you to store fax numbers on the product. Your Microsoft® Exchange c ontact list might als o be enable d on the product to appea r in the fax address book. 1. From the Home screen on the pr oduct control panel, touch the Fax button.
4. Touch the names to highlight and then touch the right a rrow icon to move the highlighted names to the Fax Recipients section. 5. Touc h the OK button to return t o the Fax scr een.
Cancel a fax To cancel a current fax job, touch the Cancel Job button on the fax status screen. 208 Chapter 8 Fax ENWW.
Fax reports The following sections list the fax reports available o n this product. These reports can be printed or viewed on the product control panel.
To clear the fax a ctivity log, complete the following steps. 1. On the control panel, tou ch the Administration icon. 2. Open the following menus: ● Fax Settings ● Clear fax activity log 3.
9 Manage the product ● Configure IP network settings ● HP Embedded Web Server ● HP Utility (M ac OS X) ● Use HP Web Jetadmin software ● Economy settings ● Product security features ● Upg.
Configure IP network settings Printer sharing discl aimer HP does not support peer-to-peer networking, as the f e ature is a function of Microsoft operating systems and not of the HP print drivers. Go to Microsoft at www.micro soft.com . View or change network settin gs Use the HP Embedded Web Server to view or change IP configuration settings.
5. Touch the IP Address , Subnet M ask , or Default Gateway option. 6. Touch the first field to open a keypad. Enter the correct digits for the fie ld, and then touch the OK button.
HP Embedde d Web Se rver Use the HP Embedded Web Server to view product status, configure product network settings, and to manage product functio ns from a computer instead of from the product control panel.
c. Touch the Print or View button. d. Find the IP address or host name on the Jetdirect page. 2. In a supported Web browser on your computer, enter the product IP add ress or host name in the address/URL field.
Table 9-2 HP Embedd ed Web Server Gener al ta b (co ntinu ed) Menu Description Control Panel Ad ministration Menu Shows the menu str ucture of the A dminist ration m enu on t he control panel.
Scan/Digital S end tab Table 9-4 HP Embedded Web Server Scan/Digital Send tab Menu Description Address Book Add email ad dresses i nto th e prod uct one at a time, and edit ema il addres ses that have al ready been sa ved in the product .
Fax t ab (Fax models only) Table 9-5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Confi gure set ting s for send ing faxes, i ncludin g the follo wing: ● Default common job setting.
Security tab Table 9-7 HP Embedded Web Server Securi ty tab Menu Description General Security Confi gure an admini strator password so yo u can res trict acces s to certain fe atures on the product. Set PJL passwor d for process ing PJL comma nds. Set fi le system acces s and firmwa re upgrade sec urity.
Table 9-8 HP E mbedded We b Server Othe r Links list (c ontinued) Menu Description Shop for S upplies Connects to the HP SureSup ply Web site, w here you can receive information on optio ns for pu rchasing or iginal HP supplie s, such as toner cartri dges and pap er.
HP Utility (Mac OS X) HP Utility is a software program that pr ovides access to the product in Mac OS X. You can use HP Utility w hen the product uses a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, cl ick Applications , click Utilities , and then click HP Utility .
Menu I tem Description Commands Se nds special characters or print commands to the product after the print job. NOTE: This o ption is av ailable only af ter yo u open t he View menu and se lect the S how Advanced Options it em.
Use HP Web Jetadmin softw are HP Web Je tadmin is an awa rd-winning, industry- leadi ng tool for efficiently ma naging a w ide variety of networked HP products, including printers, multifun ction products, and digital se nders.
Economy settings Print with Econo Mode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoM ode .
● Sleep Timer Settings ● Sleep Mode/Auto off After 3. Select the app ropriate time period, and t hen touch the Sa ve button. NOTE: The sleep-mode default time is 45 minutes.
10. Configure the following settings: ● Time ● Event Da ys 11. Touch the OK button, and then touch the Save button. 226 Chapter 9 Manage the product ENWW.
Product security features Security statements The product supports security standards and recommended protocols that help y ou keep the product secure, protect critical information on your netw ork, and simplify the way you monito r and maintain the pro duct.
5. Enter the password in the New Password field, and then enter it again in the Veri fy password field. NOTE: If you are changing an e xisting passw ord, you must first enter the existing passw ord in the Old Password field. 6. Clic k th e Apply button.
Upgrade the product fi rmware Software and firmware upgrades and installation instructions for this produc t are available at www.hp. com/ support/ljflowMFPM525 . Clic k Support & Drivers , click the operating system, and then select the d ownload for the product.
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10 Solve problems ● Solve problems checklist ● Factors that affect product p erformance ● Restore factory-set defau lts ● Control-panel help ● Paper feeds incorrectly or becomes jammed ● C.
Solve p roblems check list Follow these steps when trying to solve a problem with the product. 1. If the control panel is blank or black, complete these steps: a. Check the power cable. b. Check that the power is turned on. c. Make sure that the line voltage is correct fo r the product power configuration.
6. Verify that you have installed the p rint driver for this product. Check the program to make sure that you are using the print driver for this product. The print driver is on the CD that came with the product. You can also download the print driv er from this Web site: www.
Factors that aff ect product perfo rmance Several factors affect the time it takes to p rint a job: ● Maximum product speed, meas ured in page s per minute (ppm) ● The use of special paper (such a.
Restore fact ory-set defaults 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Restore Factory Settings 3. A verification message a dvises that completing the re set function mig ht result in lo s s of data.
Control-panel help The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topic s .
Paper feeds incorrectly or beco mes ja mmed ● The product does not pick u p paper ● The product picks up multiple sheets of paper ● The document feeder jams, ske ws, or picks up multiple sheets of paper ● Prevent paper jams The product d o es not pick up paper If the product does not pick up p aper from the tray, try these solutions.
The docu ment feeder jams, skews, or pic ks up multiple sh eets of paper ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is close d.
7. If you are printing on heavy, embossed, or perf orated p aper, use the manual fee d feature and feed sheets one at a time. 8. From the Home screen on the product control panel, scro ll to and touch the Tr ays button. Verify that the tray is configured correctly for the paper type and size.
Clear jams ● Jam locations ● Auto-navigation for clearing jams ● Clear jams in the document feeder ● Clear jams in the output-bin area ● Clear jams in Tray 1 ● Clear jams in Tray 2 or an o.
5 Tra y 2 pi ckup area Duplex ing area (re move Tray 2 for ac cess) 6 Rear do or area Auto-navigation f or clearing jams The auto-navigation feature assists you in clearing jams by pro v iding step-by-step instructions on the product control panel.
3. Lift the jam-access door, and remove any jammed paper. If necessary, rota te the green wheel at the front of the document feeder to remove jammed paper. 4. Lift the document-f eeder input tray. 5. Squeez e inward on the two slots at each end of the e -Duplex assemb ly.
6. Remove the e-Duplex assembly by p ulling it out. 7. Remove any jammed paper. 8. Reinstall the e- Duplex assembly by sliding it in until it locks into place.
9. Lower the document-fee der input tray. 10. Close the document-feed er cover. Clear jams in th e output-bin area 1. If paper is visible from the output bin, grasp the l eading edge and re move it.
Clear jams in Tray 1 1. If most of the sheet of paper is visible in the tray, slowly pull the jammed paper out of the pro duct. If most of the sheet of paper has been pulled inside the p roduct, continue with the following step s. 2. Press the front-door-release button.
4. Remove the toner cartridge. 2 1 5. Lift the jam- access covers a nd remov e any jammed paper. 246 Chapter 10 Solve problems ENWW.
6. Reinsert the toner cartridge. 2 1 7. Close the front door. 2 1 Clear jams in Tray 2 or an optional 500-sheet tray 1. Remove the tray from the product.
2. Remove the paper from the tray, and discard any damage d paper. 3. Verify that the rear paper guide is adjusted to the indentation for t he correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. I t should click into place.
5. Reinsert and close Tray 2. 2 1 2 2 6. Press the front-door-release button. 2 7. Open the front d oor. 2 1 ENWW Clear jams 249.
8. Remove the toner cartridge. 2 1 9. Lift t he jam- access covers a nd remove a ny jammed paper. 250 Chapter 10 Solve problems ENWW.
10. Reinsert the toner cartridge. 2 1 11. Close the front door. 2 1 Clear jams in the toner-cartridge area 1. Press the front-door-release button. 2 ENWW Clear jams 251.
2. Open the front d oor. 2 1 3. Remove the toner cartridge. 2 1 4. Lift t he jam- access covers a nd remove a ny jammed paper. 252 Chapter 10 Solve problems ENWW.
5. Reinsert the toner cartridge. 2 1 6. Close the front door. 2 1 Clear jams in the rear-door and the fuser area 1. Open the rea r door, and push down so it is fully opened t o a 90° angle. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before clearing jams.
2. Remove any jammed paper. 3. Press the front-door-release button. 2 4. Open the front d oor. 2 1 254 Chapter 10 Solve problems ENWW.
5. Remove the toner ca rtridge. 2 1 6. Lift t he jam- access covers a nd remove a ny jammed paper. 7. Reinsert the toner cartridg e. 2 1 ENWW Clear jams 255.
8. Close the front door. 2 1 9. Close the rear door. Clear jams in the du plexer 1. Completely remove Tray 2 from the pr oduct. 256 Chapter 10 Solve problems ENWW.
2. Push the green button to release the duplex pan. 3. Remove any jammed paper. 4. Close the duplex pan. ENWW Clear jams 257.
5. Reinsert Tray 2. 2 1 2 2 6. Open the rear door, and push down so it is fully opened to a 90° angle. NOTE : The rear door has two positions. It opens to a 45° angle for the rear output bin and to a 90° angle for clearing jams . 7. Remove any jammed paper.
8. Press the front-door-release button. 2 9. Open the front d oor. 2 1 10. Remove the toner cartridge. 2 1 ENWW Clear jams 259.
11. Lift the jam-ac cess cov ers and remo ve an y jammed paper. 12. Reinsert the to ner cartridge. 2 1 260 Chapter 10 Solve problems ENWW.
13. Close the front door. 2 1 14. Close the rear door. ENWW Clear jams 261.
Change j am rec overy This product provides a jam recovery feature that reprints jammed pages. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the General Settings menu, and then open the Jam Recovery menu.
Improve print quali ty Print from a d ifferent software p rogram Try printing from a different software program. If the page prints correctly, the p roblem is with the software program from which you were printing.
4. Select a type from the Media T ype drop-down list. 5. Clic k th e Print button. Check the toner-cartridge status Follow these steps to check the estimated life remain ing in the toner cartridges and if applicable, the status of other replaceable m aintenance parts.
Use the following procedure to print a cl e aning page. 1. From the Home screen on the product control panel, scro ll to and touch the Device Maintenance button. 2. Open the following menus: ● Calibration/Cleaning ● Cleaning Page 3. Touch the Prin t button to print the page.
● Use paper that is designed for use in laser printers . Do not use paper tha t is designed only for use in Inkjet printers. ● Use paper tha t is not too rough.
If the entire page is too ligh t, use these settings: ● Select the FastRes 1200 option. ● Clear the EconoMode check box to disable it. 5. Clic k th e OK button to close the Document Properties dialog box. In the Print dial og, cli ck the OK button to print the job.
HP UP D PCL 5 ● Recommended for ge neral offi ce printi ng in Wind ows envir onments ● Compat ible wi th previo us PCL ver sion s and older HP LaserJe t product s ● The be st choice fo r printin.
Improve copy quali ty Check the scanner glass for dirt or smudges Over time, s pecks of deb ris might collect on the scanner glass and white plastic backing which can affect performance. Us e the following procedure to clean the scanner glass and white plastic backing.
3. Use a soft cloth or sponge that has been moistened with nonabrasive glass cleaner to clean the following areas: 1. White foam backing under the scanner lid 2.
Calibrate the scanner If the copied image is not positioned c o rrectly on the page, calibrate the scanner. NOTE: When using the docu ment feeder, make sure to adjust the guides in the input tray so they are against the original document. 1. From the Home screen on the product control panel, scro ll to and touch the Device Maintenance button.
3. Adjust the sliders to set the Dark ness level, the Co ntr as t level, the Sharpness level, and the Background Cleanup level. Touch the OK butto n. 4. Touch the Start button. Optimize co py quality for text or pictures Optimize the copy job for the type of image be ing copied: text, graphics, or photos.
Clean the pickup rol lers and separation pad in the documen t feeder 1. Lift the document-f eeder latch. 2. Open t he docum ent-feed er cover . ENWW Improve copy quality 273.
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller. 4. Close the document-feed er cover.
Improve scan quali ty Check the scanner glass for dirt or smudges Over time, s pecks of deb ris might collect on the scanner glass and white plastic backing which can affect performance. Us e the following procedure to clean the scanner glass and white plastic backing.
3. Use a soft cloth or sponge that has been moistened with nonabrasive glass cleaner to clean the following areas: 1. White foam backing under the scanner lid 2.
3. Select the category of scan and send settings that you want to configure. 4. Open the Default Job Options menu. 5. Touch the Resolution button. 6. Select one of the predefined options. Touch the Sa ve button. 7. Touch the Start button. Check the image-adjustmen t settings Adjust these additional setting s to improve scan quality.
Check the output-quality settings This setting adjusts the level of comression when saving the file. For the highe st quality, select the highest setting. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
2. Open t he docum ent-feed er cover . 3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller.
Improve fax qual ity Check the scanner glass for dirt or smudges Over time, s pecks of deb ris might collect on the scanner glass and white plastic backing which can affect performance. Us e the following procedure to clean the scanner glass and white plastic backing.
3. Use a soft cloth or sponge that has been moistened with nonabrasive glass cleaner to clean the following areas: 1. White foam backing under the scanner lid 2.
Check the send-fax resolution settings NOTE: Increa sing the resolution increa ses the fax size and se nd time. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options 3.
Check the error-correction settings The Error Correction Mo d e setting might be disabled, which ca n reduc e image quality. Follow these steps to enable it. 1. From the Home screen on the product control panel, scro ll to and touch the Administration button.
2. Open t he docum ent-feed er cover . 3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with w arm water. NOTE: Lift up the roller assembly so you can clean the second roller.
Check the fit-to-page setting If the Fit to Page setting is enabled, and the incoming fax is larger than the default page size, the product attempts to s cale the image to fit the page. If this setting is disabled, larger images split across multiple pages.
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following s olutions. 1. Make sure the product is turned on and that the control panel indicates it is r e ady. ◦ If the control pa nel does not indicate the product is r e ady, turn the produc t off and then on again.
The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer mee ts the minimum sp ecifications for this product. For a list of specifications, go to this Web site: www.h p.com/ support/ljflowMFPM5 2 5 .
Solve easy-ac cess USB printing problems ● The Retrieve from USB menu does not open when you insert the USB flash drive ● The file does not print from the US B flash drive ● The file that you want to print is no t listed in the Retrieve from USB menu The Retrieve fr om USB menu does not open when you insert the USB flas h driv e 1.
The file that you w ant to print is not listed in the Retrieve from USB menu 1. You might be trying to print a file type that th e USB printing feature d oes not support. The product sup port s .p df, . prn , .pc l, .p s, and .c ht file t ype s. 2. You might have too many files in a single fol der on the USB flash dr ive.
Solve US B connec tion pr oblems If you have connected the pro d uct dire ctly to a computer, check the cab le. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 m (6.65 ft). Try us ing a shorter cable.
Solve wir ed network prob lems Check the following items to verify that the p r oduct is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the produc t IP address that is listed on this pa ge.
The computer i s unable to communicate wit h the product 1. Test network communication by pinging the pro duct. a. Open a command-line prompt on your computer. For Windows, click Start , clic k Run , and then type cmd . b. Type ping followed by a space and then the IP ad dress for yo ur product.
Solve fax probl ems Checklist for solvin g fax problems Use the following checklist to help identify the cause of any fax-related problems you encounter: ● Are you using the fax cable su pplied with the fax accessory? This fax accessory has been test ed with the su pplied fa x cab le to m eet RJ11 and functional specifications.
Are you using a p hone company v oice-messaging ser vice or a n answering machine? If the rings- to-answer setting for the messaging s ervic e is lower than the rings-to-answer setting for the fax accessory, the mess aging service answers the call, and the fax accessory cannot receive faxes.
Non-Op erati onal / Enab led/Disa bled 1 The pr oduct has dete cted a fi rmwar e failure. Upgrade t he firmware . Dama ged / Enable d/Disabl ed 1 The fax access ory has failed. Re seat the fax acce ssory card and ch eck for bent pin s. If the status is st ill DAMAGE D, repl ace the anal og-f ax acc essory card.
Use Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits. These are then assembled into packets whic h travel on the Internet. The packets ar e converted and transmitted back to analog signals at or near the destination.
Problem C ause Solution A voice-mess aging service mig h t be inter fering wi th incom ing faxe s. Do one of t he fol lowi ng: ● Use a pho ne line dedi cate d to fax calls. ● Decrease the rings-to -answer for the fax acce ssory to a number less than the rings-to -answer for the vo ice mail.
Problems with sending faxes Problem C ause Solution Faxes are transmitting very slowly. You might b e sending a complex fax, such as one with many grap hics. Complex fax es take long er to trans mit. The re ceiving fax m achine might have a slow mod em sp eed.
Problem C ause Solution Outgoing fax calls keep dialing . The f ax acce ssory autom atica lly re dials a fax num ber if the Redial On Busy opti on is on or if the Redial On No Answ er option is on.
Send-fax messages Table 10-1 Se nd-fax mess ages Mess age Erro r No. Descri ption Act ion Cancelled 0 Someo ne cancelled the fax at the produc t contro l panel. None. Success n/a The fax wa s sent successf ully. None . Fail Busy 0 The rece iving fa x machin e is busy .
Receive-fax messages Table 10-2 Receive-fax m essages Mess age Erro r No. Descri ption Act ion Success n/a The fax transmiss ion was succes sful. None. Blocked n/a The receivin g fax mac hine is using the bloc ked-num ber feat ure and is blo cking t his fa x.
Settings in the Troubl eshooting menu 1. From the Home screen on the product control panel, scro ll to and touch the Administration button. 2. Open the following menus: ● Troubleshooting ● Fax Fax T.
Solve produc t software problem s (Windows) A print driver for the product is not visible in the Prin ter folder 1. Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an ic on in the system tray, right-clic k t he icon, and select Clo se or Disable .
Windows 7 a. Click the Windows icon in the low er- left corner of the screen. b. Click Devices and Printe rs . c. Right-click the product driver icon, and then select Printer p ro perties . d. Click the Ports tab, and then click Conf igure Port . e. Verify the IP address, and then click OK or Cancel .
Solve produc t software proble ms (Mac OS X) ● The product name does not app ear in the product list in the Print & Fax or the Print & Scan list ● A print job was not sent to the product t.
4. Make sure that you do not have too m any USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the computer. 5. Check to see if more than two non-powered US B h u bs are connected in a row on the chain.
Remove software (Windows) Windows XP 1. Clic k Start , Control Panel , and then A dd or R emove Progra ms . 2. Find and select the product from the list. 3. Clic k th e Change/Remove button to remove the software. Windows Vista 1. Click the Windows icon in the lower-left corner of the screen.
Remove the print driver (Mac OS X) You must have administrator rights to remove the software. 1. Ope n System Preferences . 2. Select Print & Fax . 3. Highlight the product. 4. Click the minus (-) symbol . 5. Delete the print queue, if ne cessary.
Index A accessorie s orde ri ng 4 0 activity log 209 address books, email recipient lists 164 recipient lists, creating 162 adjust copy images 121 administration menu map description 13 AirPrint conne.
from glas s 108, 109, 11 1 improve q uality 269, 275, 280 Job Build 124 Job Mode 124 multiple originals 124 optimize for text or pictures 120, 2 72 photos 127 reduce 118 set options 104 special paper .
firmware update, Mac 221 first page printing on different paper (Windows) 76 folders sending to 151 fonts upload , Ma c 221 formatter security 228 fraud Web site 42 fuser jams 253 G gateway, se tting default 212 general configuration HP Embedded Web Server 215 group dial.
Macintosh HP Ut ility 2 21 managing network 212 margins, small copy ing 272 media loading Tray 1 31 loading Tray 2 34 stapling 55 memory included 2 memory DIMMs security 228 misfeeds automatically det.
power connec tion locating 5, 6 power switch, locating 4 presets (Mac) 83 print drivers supported 58 print drivers (Mac) changing settings 61 settings 83 print drivers (Windows) changing settings 60 p.
Sign in control panel 227 sleep mode disabling 224 enabling 224 Sleep Schedule setting 225 slow fax reception 296 slow fax transmission 298 small margins 272 small paper outp ut b in, s ele cti ng 36 .
USB sending to 156 USB configuration, Mac 19 USB configuration, Windows 16 USB storage accessories printing from 100 USB, sca n to 156 V VoIP 296 W watermarks printing (Mac) 89 printing (Windows) 87 W.
316 Index ENWW.
.
© 20 1 2 Hewlett-P ac k ard De velopment C ompany , L .P . www .hp .com *CF118-90908* *CF118-90908* CF1 1 8-90 908.
An important point after buying a device HP LaserJet Enterprise flow M525c (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP LaserJet Enterprise flow M525c yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP LaserJet Enterprise flow M525c - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP LaserJet Enterprise flow M525c you will learn all the available features of the product, as well as information on its operation. The information that you get HP LaserJet Enterprise flow M525c will certainly help you make a decision on the purchase.
If you already are a holder of HP LaserJet Enterprise flow M525c, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP LaserJet Enterprise flow M525c.
However, one of the most important roles played by the user manual is to help in solving problems with HP LaserJet Enterprise flow M525c. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP LaserJet Enterprise flow M525c along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
