Instruction/ maintenance manual of the product LaserJet 4100 HP
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h p L a s e rJet 4100 user guide.
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HP LaserJet 4100, 4100N, 4100TN, and 4100DTN Pr inters User Guide.
Hewlett-P ackard Compan y 11311 Chinden Boule v ard Boise, Idaho 83714 USA © Cop yr ight Hewlett-P ackard Compa n y 2002 All Rights Reser v ed. Except as allowe d by cop yright laws or herein, reproduction, adaptation, or translation without prior wr itten permission is prohibited.
EN Contents 3 Contents About this guide 9 How to use this online user guide . . . . . . . . . . . . . . . . . . . . . . . . .9 Navigational features in this guide . . . . . . . . . . . . . . . . . . . . . .9 Features of Acrobat Reader . . . . . . . . .
4 Contents EN 2 Printing tasks Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Selecting the output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Printing to the top output bin .
EN Contents 5 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 General guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Cleaning procedure. . . . . . . . . . . . . . . . . . .
6 Contents EN Communicating with an optional HP JetDirect print server . . . . .150 Checking the printer configuration . . . . . . . . . . . . . . . . . . . . . . . .151 Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EN Contents 7 Appendix B Control panel menus Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Control panel menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Quick Copy Jobs Menu .
8 Contents EN Appendix F Embedded web server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 Accessing the embedded web server . . . . . . . . . . . . . . . . . . . . .252 Embedded web server pages . .
EN How to use this online user guide 9 About this guide Ho w to use this online user guide This user guide is provided in an Adobe™ Acrobat por table document f or mat (PDF file).
10 About this guide EN Features of Acr obat Reader Finding inf ormation in PDF documents T o find specific information in a PDF document, click Contents or Index in the upper-left corner of the Acrobat Reader window , and then click the topic y ou want.
EN How to use this online user guide 11 P aging thr ough a document The f ollowing options are a vailab le f or paging through a document. Br owsing with thumbnails A thumbnail is a miniature view of each document page . Y ou can displa y thumbnails in the ov er view area.
12 About this guide EN T o print the whole document: F rom the File menu, choose Print . Choose All n pages ( n represents the total number of pages in the document), then click OK . Note Go to http://www .adobe.com/ f or the latest versions and additional languages of Adobe ™ Acrobat Reader .
EN Where to look for more information 13 Where to look f or more inf ormation Se ver al references are a vailab le for use with this printer . Additional inf or mation is av ailable at http://www .
14 About this guide EN Using the printer Getting Star ted Guide Inf or mation f or setting up your printer (Getting Star ted), as well as tips and quick inf or mation f or using the pr inter (Quick Ref erence). For additional copies, contact HP DIRECT at (800) 538-8787 (U .
EN Overview 15 1 Pr inter basics Overview Congra tulations on your purchase of an HP LaserJet 4100 ser ies printer . If you ha v e not done so , see the getting star ted guide provided with the printer f or setup instr uctions. Now that the printer is set up and ready to use, tak e a f ew moments to get to know the printer .
16 Chapter 1 - Printer basics EN Printer features and benefits Speed and thr oughput ● instant-on fuser prints the first page in 12 seconds ● prints letter-size paper at 25 pages per minute (ppm) .
EN Printer features and benefits 17 Expandable design ● optional paper handling accessories: • stackab le 500-sheet paper tra ys (up to two additional tra ys) • pow er env elope f eeder (holds u.
18 Chapter 1 - Printer basics EN Printer configurations This printer is av ailable in f our configurations: HP LaserJet 4100 ● 16 MB RAM ● 100-sheet paper tra y ● 500-sheet paper tra y HP LaserJ.
EN Printer parts and locations 19 Printer par ts and locations T op cov er (toner car tr idge under neath) Control panel Po w e r s w i t c h T ray 1 (100-sheet) T op output bin Additional memor y can.
20 Chapter 1 - Printer basics EN 1 Fuser (can be remov ed to clear paper jams) 2 Rear output bin (straight-through paper path) 3 P ower connector 4 Dust cov er (tra y 2 dust cover not installed if dup.
EN Accessories and supplies 21 Accessories and supplies Y ou can increase the capabilities of the printer with optional accessories and supplies, as shown belo w . See “ Order ing inf or mation ” on page 22. Note Use accessories and supplies specifically designed for the printer to ensure optimum perf or mance.
22 Chapter 1 - Printer basics EN Or dering inf ormation Items and par t number s Use only par ts and accessor ies specifically designed f or this printer .
EN Ordering information 23 4 On the left side of the De vice Configuration page, doub le-click Order Supplies . This provides a URL from which to purchase consumables . Supplies inf ormation with par t numbers and printer inf or mation is provided. 5 Select the par t numbers you wish to order and f ollow the instructions on the screen.
24 Chapter 1 - Printer basics EN P aper handling Item P ar t number Description or use 500-sheet f eeder and paper tra y C8055A Stackab le paper f eeder and 500-sheet paper tra y . Env elope feeder C8053A A utomatically feeds up to 75 en velopes . Duple x printing accessor y (duple xer) C8054A Allo ws automatic printing on both sides of paper .
EN Ordering information 25 Har dware Item P ar t number Description or use FIR receiv er C4103A F ast InfraRed Receiver . Cables and interfaces Item P ar t number Description or use P arallel cab les 2-meter IEEE-1284 cable 3-meter IEEE-1284 cable C2950A C2951A Macintosh computer serial cable 92215S F or connecting to a Macintosh computer .
26 Chapter 1 - Printer basics EN Documentation Item P ar t number Description or use HP LaserJet Printer F amily P aper Specification Guide 5963-7863 A guide to using paper and other print media with HP LaserJet printers (English only).
EN Ordering information 27 Printing supplies Item Part number Description or use To n e r c a r t r i d g e s 6,000 pages 10,000 pages C8061A C8061X Replacement HP UltraPrecise toner car tr idge. HP LaserJet P aper Letter (8.5 by 11 in), 500 sheets/ ream, 10-ream car ton Letter (8.
28 Chapter 1 - Printer basics EN HP Office P aper Letter (8.5 by 11 in), 500 sheets/ ream, 10-ream car ton Letter (8.5 by 11 in), 3-hole , 500 sheets/ream, 10-ream car ton Legal (8.
EN Control panel layout 29 Contr ol panel la y out Contr ol panel The printer ’ s control panel consists of the f ollowing: Contr ol panel lights Ready Data Attention Menu Item –V alue+ Select Go Cancel Job T wo-line displa y READY Printer online help Light Indication when lit Ready The printer is ready to pr int.
30 Chapter 1 - Printer basics EN Contr ol panel keys Ke y Function G O • Places the printer either online or offline. • Prints any data residing in the printer ’ s buff er . • Allows the printer to resume printing after being offline. Clears most printer messages and places the pr inter online.
EN Control panel layout 31 Using the printer online help system This printer features an online help system on the control panel that provides instructions f or resolving most printer errors. Cer tain control panel error messages alter nate with instructions on accessing the online help system.
32 Chapter 1 - Printer basics EN Contr ol panel menus F or a complete list of control panel items and possible v alues, see "Control panel menus" on page 205.
EN Printer software 33 Printer software Software pr ovided The printer comes with pr inting software and other helpful softw are on a CD . If your computer does not ha ve a CD drive b ut y ou hav e access to one, y ou can cop y the software onto disk ettes for installation into your computer .
34 Chapter 1 - Printer basics EN Depending on the configuration of Windo ws-based computers, the installation progra m f or the pr inter software automatically chec ks the computer f or Inter net access and can obtain the latest software .
EN Printer software 35 Printer driver s Printer dr iv ers access the pr inter f eatures and allow the computer to communicate with the printer (via a pr inter language). Note Check the ReadMe .wri file pro vided on the CD f or additional software included and suppor ted languages.
36 Chapter 1 - Printer basics EN Software f or Windows-based computer s Network administrator s : If the printer is attached to a network through an HP JetDirect EIO card, the printer must be configured f or that network bef ore you can print. For Microsoft and No vell NetW are networks, y ou can use the pr inter installation software .
EN Printer software 37 Choose the right printer driver f or your needs Choose a printer dr iv er based on the wa y you use the printer . ● Use the PCL 6 driver to tak e full advantage of the printer ’ s f eatures. Unless bac kward compatibility with pre vious PCL drivers or older printers is necessar y , the PCL 6 dr iver is recommended.
38 Chapter 1 - Printer basics EN HP JetSend comm unications technology HP JetSend is a technolog y from Hewlett- P ack ard that allo ws de vices to communicate with each other simply and directly .
EN Printer software 39 How the JetSend comm unications technology w orks Networked de vices T o use the HP JetSend capability between networked de vices , print a configuration page to find y our HP JetSend IP address, and giv e y our address to any one who wants to send inf orm ation to y our pr inter via HP JetSend.
40 Chapter 1 - Printer basics EN Software f or Macintosh computers P ostScript Printer Description files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver , access the printer features and allo w the computer to communicate with the printer .
EN Printer software 41 Software f or networks F or a summar y of av ailable HP netw or k installation and configuration software solutions , see the HP JetDirect Pr int Ser v er Administrator ’ s Guide . Y ou can find this guide on the CD included with the pr inter .
42 Chapter 1 - Printer basics EN.
EN Overview 43 2 Pr inting tasks Overview This chapter presents basic printing tasks , such as: ● selecting the output bin ● loading the tra ys ● printing on both sides of paper with the optiona.
44 Chapter 2 - Printing tasks EN Selecting the output bin The printer has two output locations: the rear output bin and the top output bin. T o use the top output bin, be sure the rear output bin is closed.
EN Selecting the output bin 45 Printing to the rear output bin The printer alwa ys prints to the rear output bin if it is open. Paper printed to this bin will be face-up , with the last page on top. T o open the rear output bin, grasp the handle at the top of the bin.
46 Chapter 2 - Printing tasks EN Loading tra y 1 T ray 1 is a m ulti-pur pose tra y that holds up to 100 sheets of paper , 10 en v elopes, or 20 inde x cards . The printer ’ s def ault is to pull paper from tra y 1 first. T o change this, see “ Customizing tr ay 1 oper ation ” on page 69.
EN Loading trays 2, 3, and 4 47 Loading tra ys 2, 3, and 4 T rays 2, 3, and 4 are 500-sheet paper tra ys. T ra y 3 is optional and comes with the 4100TN and 4100DTN models.
48 Chapter 2 - Printing tasks EN 3 Load paper into the tra y . 4 Make sure the paper is flat in the tr ay at all f our cor ners and below the front and back tabs . 5 Slide the tra y back into the printer . Note If the tra y is not properly adjusted, the printer might display an error message or paper might jam.
EN Printing both sides of paper (optional duplexer) 49 Printing both sides of paper (optional duple xer) The printer can automatically pr int on both sides of paper with an optional duple x pr inting accessor y (duple x er). This is called duple xing.
50 Chapter 2 - Printing tasks EN Guidelines f or printing both sides of paper Note the f ollowing guidelines: ● Do not print on both sides of labels, transparencies , env elopes, v ellum, or paper heavier than 28 lb (105 g/m 2 ). P aper jamming might occur with these types of media, and damage to the printer might occur with labels.
EN Printing both sides of paper (optional duplexer) 51 Placement f or paper requiring a specific orientation Se ver al kinds of paper require a specific orientation when you duple x — f or example , letterhead, preprinted paper , and paper with watermar ks and prepunched holes.
52 Chapter 2 - Printing tasks EN La y out options f or printing both sides of paper The f our duple x or ientation options are shown belo w . These options can be selected from the printer dr iv er or from the pr inter control panel (set BINDING from the P aper Handling Menu and ORIENTATION from the Printing Menu).
EN Printing special paper 53 Printing special paper This section discusses printing on types of paper that require special handling: ● “ Printing small or narrow paper ” on page 53 ● “ Print.
54 Chapter 2 - Printing tasks EN F or tra y 1, load paper with the side-to-be-printed facing up , and the top , shor t edge toward the printer . F or all other tra y s, load paper with the side-to-be-printed f acing down, and the top edge tow ard you.
EN Printing special paper 55 Printing en velopes With the optional env elope feeder , the printer will automatically feed up to 75 env elopes. T o order an env elope feeder , see “ Order ing inf or mation ” on page 22. T o print with the env elope f eeder , see “ F eeding env elopes automatically (optional env elope feeder) ” on page 5 7.
56 Chapter 2 - Printing tasks EN Loading en velopes in tray 1 1 Open tra y 1, b ut do not pull out the e xtension. (Most env elopes f eed best without the e xtension.
EN Printing special paper 57 Feeding en velopes automatically (optional en velope feeder) With the optional env elope feeder , the printer will automatically feed up to 75 env elopes. T o print env elopes without an env elope f eeder , see “ Printing env elopes ” on page 55.
58 Chapter 2 - Printing tasks EN Inser ting and remo ving the en velope feeder 1 Open tra y 1. 2 Remov e the plastic cov er from the printer . (Replace the co v er when the env elope feeder is not attached.) 3 Inser t the env elope f eeder into the printer until it locks into place.
EN Printing special paper 59 Loading en velopes in the en velope feeder Note Print only on env elopes approv ed for use in the printer (see “ Pr inting en v elopes ” on page 55 and “ Env elopes ” on page 197). 1 F old down the tra y e xtension.
60 Chapter 2 - Printing tasks EN 4 Adjust the guides to touch the env elopes without bending them. Make sure the en velope f eeder is not ov erfilled. 5 Low er the env elope weight onto the env elopes.
EN Printing special paper 61 Printing labels Use only labels recommended f or use in laser pr inters. Mak e sure that labels meet the correct specifications (see “ Labels ” on page 196). Do: ● Print a stack of up to 50 labels from tra y 1 or a stack of 50 to 100 labels from other tra ys.
62 Chapter 2 - Printing tasks EN Printing transparencies Use only transparencies recommended f or use in laser pr inters. F or transparency specifications , see “ T ransparencies ” on page 196 ● Load transparencies f ace up in tray 1 with the top to ward the printer .
EN Printing special paper 63 Printing car ds, custom-siz e, and heavy paper Custom-size paper can be printed from any tr ay . F or paper specifications, see “ P aper specifications ” on page 188. The maximum paper weight is 199 g/m 2 (53 lb) from tr ay 1 and 105 g/m 2 (28 lb) from tra ys 2, 3, and 4.
64 Chapter 2 - Printing tasks EN Note Settings in the printer dr iv er and softw are application ov erride control panel settings. (Softw are application settings generally ov erride pr inter driver settings .
EN Advanced printing tasks 65 Ad v anced printing tasks This section will help you tak e full advantage of the printer ’ s features . Using features in the printer driver When you print from a software application, man y of the printer ’ s f eatures are av ailab le from the pr inter driver .
66 Chapter 2 - Printing tasks EN Saving printer setup inf ormation (Quick Sets) Printer dr iv ers allow y ou to sav e the printer settings you use most often as the def ault settings. F or e xample, the driver might be set to print on letter size paper , por trait or ientation, with automatic tra y selection (from the first av ailable tra y).
EN Advanced printing tasks 67 Different fir st page F ollow these instructions for printing a first page that is diff erent from other pages in the print job . 1 F or Windows , select “ Use different paper f or first page ” in your printer dr iv er .
68 Chapter 2 - Printing tasks EN Customizing what tra y is used for printing Understanding tra y order When the printer receives a print job , it selects the paper tra y by trying to match the requested paper type and size with what has been loaded in the tra ys.
EN Advanced printing tasks 69 Customizing tra y 1 operation The printer can be set to pr int from tra y 1 as long as it is loaded, or to print only from tra y 1 if the type of paper loaded is specifically requested.
70 Chapter 2 - Printing tasks EN Printing b y type and siz e of paper (loc king trays) Y ou can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tra y).
EN Advanced printing tasks 71 • Optional en velope feeder : Set the paper size from the P aper Handling Menu. 4 F rom the software or printer dr iv er , select the desired type and size of paper . Note The type and size settings can also be configured from HP Web JetAdmin software f or networked printers.
72 Chapter 2 - Printing tasks EN Job retention features T o use the job retention features listed belo w , you must install a hard disk accessor y in the printer and proper ly configure the drivers .
EN Job retention features 73 Deleting a quic k copy job When a user sends a quick cop y job , the pr inter ov erwr ites any pre vious jobs with the same user and job name .
74 Chapter 2 - Printing tasks EN Pr oofing and holding a job The proof and hold f eature provides a quic k and easy wa y to print and proof one cop y of a job and then print the additional copies.
EN Job retention features 75 Deleting a held job When a user sends a proof and hold job , the printer automatically deletes that user ’ s previous proof and hold job .
76 Chapter 2 - Printing tasks EN Printing a priv ate job The private printing f eature lets a user specify that a job is not printed until that user releases it using a 4-digit personal identification number (PIN) through the printer control panel. The user specifies the PIN in the driver and it is sent to the printer as par t of the pr int job .
EN Job retention features 77 Deleting a priv ate job A private job is automatically deleted from the printer ’ s hard disk accessor y after the user releases it f or pr inting, unless the user selects the Stored Job option in the driver . Note If you turn the pr inter off , all quick cop y , proof and hold, and priv ate jobs are deleted.
78 Chapter 2 - Printing tasks EN Storing a print job The user can download a print job to the printer ’ s hard disk accessor y without printing it. The user can then pr int the job at any time through the printer control panel.
EN Storing a print job 79 Deleting a stored job Jobs stored on the printer ’ s hard disk accessor y can be deleted from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until the desired user name appears.
80 Chapter 2 - Printing tasks EN Printing with the optional HP F ast InfraRed Receiver The optional HP F ast InfraRed Receiver enab les wireless pr inting from any IRD A-compliant por tab le device (such as a laptop computer) to the HP LaserJet Series pr inters.
EN Printing with the optional HP Fast InfraRed Receiver 81 3 Change P ostScript Printer Description (PPD) File to match the printer . 4 On the File menu, select Sa ve . 5 Enter a name and location f or the desktop printer icon and click OK . Note Once the icon is on the desktop (or sav ed elsewhere), printer options need to be manually configured.
82 Chapter 2 - Printing tasks EN Interrupting and resuming printing The job interrupt and resume feature lets y ou tempor arily stop the job that is currently printing in order to pr int another job through an FIR connection. When the FIR job is finished printing, the interr upted job resumes printing.
EN Overview 83 3 Pr inter maintenance Overview This chapter e xplains basic pr inter maintenance: ● managing the toner car tr idge ● cleaning the printer ● cleaning the fuser (manual and automat.
84 Chapter 3 - Printer maintenance EN Managing the toner cartridg e HP toner car tridges When you use a gen uine new HP toner car tridge (par t number C8061A or C8061X), you can obtain the f ollowing .
EN Managing the toner cartridge 85 T oner car tridge storage Do not remov e the toner car tridge from its package until you are ready to use it. The shelf lif e of a car tr idge in an unopened package is appro ximately 2.5 years . CA UTION T o pre vent damage to the toner car tridge, do not e xpose it to light f or more than a f ew min utes.
86 Chapter 3 - Printer maintenance EN Using printer software Three things are required to use this f eature: ● the “ Supplies Inf or mation and Ordering ” software must be installed on your comp.
EN Managing the toner cartridge 87 T oner lo w and toner out conditions When toner is low When toner is low , the pr inter control panel displa ys a TONER LOW message and the printer continues to pr int.
88 Chapter 3 - Printer maintenance EN Cleaning the printer General guidelines F ollow the cleaning procedure on the f ollowing page e very time you change the toner car tr idge or whene v er pr int quality problems occur . As much as possib le, k eep the pr inter free from dust and debris.
EN Cleaning the printer 89 Cleaning pr ocedure 1 T u rn the pr inter off and unplug the pow er cord. 2 Open the top cov er and remove the toner car tr idge .
90 Chapter 3 - Printer maintenance EN 5 Reinstall the toner car tr idge, close the top cov er , plug the pow er cord in, and tur n the printer on. 5.
EN Cleaning the fuser 91 Cleaning the fuser Run the printer cleaning page to keep the fuser free of toner and paper par ticles that can sometimes accumulate. Accum ulation of toner and par ticles can cause specks to appear on the front or bac k side of your print jobs (see “ Spec ks ” on page 130).
92 Chapter 3 - Printer maintenance EN Running the c leaning page automatically Using the procedure below , you can set the printer to print cleaning pages automatically at an inter v al that you choose. In order f or the cleaning page to r un without inter v ention, you m ust keep the selected siz e and Plain paper type av ailable in the printer .
EN Performing preventative maintenance 93 P erforming pre ventative maintenance Y ou should replace cer tain par ts when the PERFORM PRINTER MAINTENANCE message appears on the printer control panel. This will help ensure that your printer maintains optimum perf or mance.
94 Chapter 3 - Printer maintenance EN Configuring aler ts Y ou can use HP W eb JetAdmin or the printer ’ s embedded web ser ver to configure the system to aler t you of prob lems with the printer . The aler ts take the f or m of e-mail messages to the e-mail account or accounts that you specify .
EN Overview 95 4 Prob lem solving Overview This chapter will help you to troub leshoot and solv e pr inter prob lems. Clear paper jams Occasionally , paper can jam during pr inting. This section will help you to locate paper jams , properly clear them from the printer , and solv e repeated paper jams.
96 Chapter 4 - Problem solving EN Clearing paper jams If the printer control panel displays a paper jam message , look f or paper in the locations indicated in the figure on the ne xt page, then see the procedure f or clearing the paper jam. Y ou might need to look f or paper in other locations than indicated in the paper jam message.
EN Clearing paper jams 97 P aper jam locations 1 T op cov er and toner cartr idge area 2 Optional env elope feeder 3 Input tra y areas 4 Optional duple x er 5 Output areas (top and rear) 6 Fuser area Note Loose toner might remain in the printer after a paper jam and cause output quality problems .
98 Chapter 4 - Problem solving EN Clearing jams fr om the top co ver and toner car tridg e areas 1 Open the top cov er and remove the toner car tr idge . CA UTION T o prev ent damage to the toner car tr idge, do not e xpose it to light for more than a f ew minutes .
EN Clearing paper jams 99 4 Open tra y 1 and remov e the entrance co ver to chec k f or additional jammed paper . If paper is present, remov e it. 5 Rotate the paper guide to chec k for additional jammed paper . If paper is present, remov e it. 6 Replace the entrance co ver and close tra y 1.
100 Chapter 4 - Problem solving EN Clearing jams fr om the optional en velope feeder 1 Remov e any en velopes loaded in the env elope feeder . Low er the env elope weight and lift the tra y e xtension up to the closed position. 2 Press and hold the release button on the left side of the env elope feeder .
EN Clearing paper jams 101 5 Open and close the top cov er to clear the paper jam message. 6 If a paper jam message persists, there is still paper in the printer .
102 Chapter 4 - Problem solving EN Clearing jams fr om the input tra y areas Tr a y 1 Slowly pull the paper out of the printer . If par t of the paper has already been pulled into the printer , f ollow the steps under “ Clearing jams from the top cov er and toner car tr idge areas ” on page 98.
EN Clearing paper jams 103 4 Make sure that all three paper siz e adjustments are correct (see “ Loading tra ys 2, 3, and 4 ” on page 47). 5 Slide the tra y back into the printer . 6 Open and close the top cov er to clear the paper jam message. 7 If a paper jam message persists, there is still paper in the printer .
104 Chapter 4 - Problem solving EN Clearing jams fr om the optional duplex er 1 Open the duple x er ’ s rear door . 2 Slowly pull an y paper out of the duple x er . 3 Remov e the duple x er by lifting it slightly and pulling it out of the printer . 4 F rom the rear of the pr inter , remov e any paper on top of tr ay 2.
EN Clearing paper jams 105 5 Slowly pull an y paper out of the duple x er . 6 T u r n the duplex er ov er and remov e any paper . 7 Inser t the duplex er into the pr inter . 8 Open and close the top cov er to clear the paper jam message. 9 If a paper jam message persists, there is still paper in the printer .
106 Chapter 4 - Problem solving EN Clearing jams fr om the output areas Note If most of the paper is still inside the printer , it is best to remov e it through the top cov er area. See “ Clearing jams from the top cov er and toner car tr idge areas ” on page 98.
EN Clearing paper jams 107 Clearing jams fr om the fuser area Use this procedure: ● when paper has jammed inside the fuser and cannot otherwise be remov ed ● when a page has tor n while y ou were tr ying to clear a jam from the fuser 1 T u rn the pr inter off .
108 Chapter 4 - Problem solving EN 5 Remov e the rear output bin and e xtension. T o do this, bend the middle down slightly , release tab 1 and then release tab 2. 6 Unlock the fuser b y rotating the blue fuser le vers so that the y point up . 7 Pull the fuser out of the printer .
EN Clearing paper jams 109 9 Replace the fuser , left side first. Be sure to push the fuser fir mly into the printer . 10 Lock the fuser in place b y rotating the le vers to the horizontal position. 11 Replace the rear output bin, left side first. 12 Plug the pow er cord into the pr inter .
110 Chapter 4 - Problem solving EN Solving repeated paper jams If paper jams occur frequently , tr y the f ollowing: ● Check all the paper jam locations (see “ Clearing paper jams ” on page 96). A piece of paper might be stuck some where in the printer .
EN Understanding printer messages 111 Under standing printer messages The table in this section e xplains messages that might appear on the printer control panel. Pr inter messages and their meanings are listed in alphabetical order , with numbered messages f ollowing.
112 Chapter 4 - Problem solving EN Printer messages Message Explanation or recommended action ACCESS DENIED MENUS LOCKED The printer control panel function you are trying to access has been lock ed to pre vent unauthorized access . See your netw or k administrator .
EN Understanding printer messages 113 DISK FILE OPERATION FAILED The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as trying to download a file to a non-e xistent director y . DISK FILE SYSTEM IS FULL Delete files from the EIO disk and then tr y again.
114 Chapter 4 - Problem solving EN ENVELOPE FEEDER SIZE = [xxxxx] The printer is asking what size of env e lopes has been loaded in the env elope feeder .
EN Understanding printer messages 115 INPUT DEVICE CONDITION [xx.yy] An input paper handling de vice has a condition that needs attention bef ore pr inting can resume. T ur n the printer off. Disconnect the cable to the input paper handling de vices and then reconnect it.
116 Chapter 4 - Problem solving EN MEMORY SHORTAGE PAGE SIMPLIFIED The printer had to compress the job in order to fit it in av ailable memor y . Some data loss might ha ve occurred. Press G O to continue . The print quality of these pages may not be acceptab le .
EN Understanding printer messages 117 RAM DISK FILE OPERATION FAILED The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as trying to download a file to a non-e xistent director y .
118 Chapter 4 - Problem solving EN TRAY 1 LOAD [TYPE] [SIZE] This message occurs f or the follo wing reasons: • tra y 1 was requested from the application, b ut the tra y is empty • the printer ca.
EN Understanding printer messages 119 TRAY 1 SIZE = [xxxx] The printer is asking what size of paper has been loaded in tra y 1. In response, y ou can take either of the f o llow ing actions: • press.
120 Chapter 4 - Problem solving EN WAIT FOR PRINTER TO REINITIALIZE The RAM disk setting has been changed from the printer control panel. This change will not take eff ect until the pr inter reinitializes . If you change the mode of the e xter nal device , tur n the printer off, turn the printer on and wait f or the printer to reinitialize.
EN Understanding printer messages 121 22 PARALLEL I/O BUFFER OVERFLOW alter nates with PRESS GO TO CONTINUE T oo much data w as sent to the parallel por t. Check f or a loose cab le connection and be sure to use a high-quality cable (see “ Ordering inf or mation ” on page 22).
122 Chapter 4 - Problem solving EN 50.x FUSER ERROR A fusing error has occurred. T ur n the printer off and then on. 50.4 PRINTER ERROR alter nates with CYCLE POWER TO CONTINUE There is a problem with the po wer supply . Remov e the printer from any UPS supplies, additional pow er supplies, or po wer strips.
EN Understanding printer messages 123 55.xx PRINTER ERROR alter nates with CYCLE POWER TO CONTINUE A temporary pr inting error occurred. Press G O . The page containing the error will automatically be reprinted if jam recov er y is enabled. If the error does not clear , turn the pr inter off , then tur n the printer on.
124 Chapter 4 - Problem solving EN 66.xx.xx SERVICE ERROR alter nates with CHECK CABLES AND CYCLE POWER An error occurred in an e xter nal paper handling de vice. T ur n the printer off. Disconnect the cables to all e xter nal paper handling devices , and then reconnect them.
EN Understanding printer messages 125 8x.yyyy EIO [z] ERROR The EIO accessor y in slot [z] has encountered a critical error . [z] description: 1 = EIO slot 1 - The printer detected an error with the EIO accessor y . 2 = EIO slot 2 - The printer detected an error with the EIO accessor y .
126 Chapter 4 - Problem solving EN Mop y disk err or messages The f ollowing tab le lists the disk mop y (multiple original copy) error numbers repor ted on either the Printer Collation or Job Storage Disk Error page, which is printed when an error e xists.
EN Mopy disk error messages 127 55 Bad file system • P ossible data corruption. Delete the job that prompted the error . • Disk media problem – initializ e the hard disk accessor y or reboot to reinit the RAM disk. • If the problem persists on a hard driv e, replace the hard drive .
128 Chapter 4 - Problem solving EN Correcting output quality pr oblems This section of the manual helps y ou define print quality problems and what to do to correct them.
EN Correcting output quality problems 129 See “ Gra y backg round ” on page 132 See “ T oner smear ” on page 132 See “ Loose toner ” on page 1 32 See “ Repeating def ects ” on page 133.
130 Chapter 4 - Problem solving EN Light print (par tial page) 1 The toner car tr idge might be low . Replace the toner car tr idge. 2 Maintenance might be due. Chec k this b y pr inting a cop y of the supplies status page (see “ Supplies status page ” on page 154).
EN Correcting output quality problems 131 Dr opouts 1 Make sure that the en vironmental specifications f or the pr inter are being met (see “ General specifications ” on page 202).
132 Chapter 4 - Problem solving EN Gra y backgr ound 1 Do not use paper that has already been run through the pr inter . 2 Print a fe w more pages to see if the problem corrects itself . 3 T ur n ov er the stack of paper in the tra y . Also , tr y rotating the paper 180 ° .
EN Correcting output quality problems 133 Loose toner Loose toner , in this context, is defined as toner that can be rubbed off the page. 1 If paper is heavy or rough, try using a high fuser mode so that toner fuses more completely onto the paper . At the pr inter control panel, use CONFIGURE FUSER MODE MENU in the P aper Handling Menu.
134 Chapter 4 - Problem solving EN Repeating image This type of def ect might occur when using prepr inted f or ms or a large quantity of narrow media. 1 Print a fe w more pages to see if the problem corrects itself . 2 Make sure that paper type and quality meet HP specifications (see “ P a per specifications ” on page 188).
EN Correcting output quality problems 135 Curl or wa ve 1 T ur n ov er the stack of paper in the tra y . Also , tr y rotating the paper 180 ° . 2 Make sure that paper type and quality meet HP specifications (see “ P a per specifications ” on page 188).
136 Chapter 4 - Problem solving EN Tire trac ks This def ect typically occurs when the toner car tr idge has f ar e xceeded its rated usage of 10,000 pages (f or e xample, printing a v er y large quantity of pages with very little toner cov erage). 1 Replace the toner car tr idge.
EN Determining printer problems 137 Determining printer pr oblems T r oubleshooting flo wchart If the printer is not responding proper ly , use the flowchar t to deter mine the prob lem. If the pr inter does not pass a step , f ollow the corresponding troubleshooting suggestions .
138 Chapter 4 - Problem solving EN 2 Can you print a configuration page (see “ Configuration page ” on page 152)? YES ➜ Go to step 3 . NO A configuration page does not print. A blank page prints. A messa ge other than READY or PRINTING CONFIGURATION is display ed.
EN Determining printer problems 139 3 Can you print from a software application? YES ➜ Go to step 4 . NO The job will not print. A PS error pa ge or list of commands prints • If the job will not print, and a message is display ed on the control panel, see “ Understanding printer messages ” on page 111.
140 Chapter 4 - Problem solving EN 4 Does the job print as expected? (Continued on the following page.) NO Print is garbled or only a portion of the page prints Printing stops in the middle of the job. Print speed is slower than expected. A control panel setting is not taking effect.
EN Determining printer problems 141 Does the job print as expected? (continued) YES ➜ Go to step 5. NO The print job is not formatted correctly. P ages are not fed correctly or are damaged.
142 Chapter 4 - Problem solving EN 5 Does the printer select the proper trays, output locations, and paper handling accessories? YES ➜ For other problems, check the Contents, the Index, or the printer software help. NO The printer pulls paper from the wrong tray.
EN Determining printer problems 143 T r oubleshooting flo wchart for Macintosh user s 1 Can you print from a software application? YES ➜ Go to step 2 . NO The Macintosh computer is not communicating with the printer. Auto Setup did not automatically set up the printer.
144 Chapter 4 - Problem solving EN 2 Does the job print as expected? YES ➜ For other problems, check the Contents, the Index, or the printer online help. NO The print job is not sent to the desired printer. The print job has incorrect fonts. The computer cannot be used while the printer is printing.
EN Determining printer problems 145 Selecting an alternate PPD 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter 8 icon. 3 If you are on a netw ork with multiple zones , select the z one in the AppleT alk Zones bo x where the pr inter is located.
146 Chapter 4 - Problem solving EN T r oubleshooting the optional printer har d disk accessory T roub leshooting the optional printer hard disk accessory Item Explanation Printer does not recognize the hard disk accessor y . T urn the printer off and verify that the hard disk accessor y is inser ted correctly and is securely f astened.
EN Troubleshooting PS 147 T r oubleshooting PS PS tr oubleshooting Item Explanation A te xt listing of PS commands prints instead of your PS printing job .
148 Chapter 4 - Problem solving EN T r oubleshooting optional HP F ast InfraRed Receiver pr oblems Troubleshooting HP Fast InfraRed Receiver problems Item Explanation FIR por t status indicator does not light up .
EN Troubleshooting optional HP Fast InfraRed Receiver problems 149 The print job has been properly sent, but the printer will not pr int. If the connection is broken bef ore the entire pr int job has been transmitted to the printer (printing has not yet star ted), the printer ma y not pr int any of the job .
150 Chapter 4 - Problem solving EN Comm unicating with an optional HP JetDirect print server If the printer contains an optional HP JetDirect pr int ser v er , and you cannot communicate with the printer ov er the network, verify the operation of the print ser ver .
EN Checking the printer configuration 151 Chec king the printer configuration F rom the pr inter control panel, you can print pages that giv e details about the printer and its current configuration.
152 Chapter 4 - Problem solving EN Configuration page Use the configuration page to vie w current printer settings, to help troubleshoot printer prob lems, or to v er ify installation of optional accessories, such as memor y (DIMMs), paper tra ys, and printer languages.
EN Checking the printer configuration 153 Configuration page 6 5 4 1 2 3 4100 Series pr inters 1 Printer Information Lists the serial number , HP JetSend IP addresses, page counts, and other inf or mation for the printer .
154 Chapter 4 - Problem solving EN Supplies status page Use the supplies status page to obtain inf or mation about the toner car tr idge installed in the printer , the amount of toner left in the toner car tr idge, and the n umber of pages and jobs that hav e been processed.
EN Checking the printer configuration 155 Supplies status page 1 4 3 5 6 7 2 1 Supplies website Local website f or ordering supplies through the Inter net.
156 Chapter 4 - Problem solving EN PCL or PS f ont list Use the f ont lists to see which f onts are currently installed in the printer . (The f ont lists also show which f onts are resident on an optional hard disk accessor y or flash DIMM.) T o print a PCL or PS font list 1 At the printer control panel, press M ENU until INFORMATION MENU appears.
EN HP Customer Care Service and Support 157 5 Ser vice and suppor t HP Customer Care Service and Suppor t Online services F or 24-hour access to inf or mation, we suggest the ser vices listed in this section.
158 Chapter 5 - Service and support EN Software utilities and electr onic information Countries /regions C ontact in f o rmation U .S. Monda y - F r ida y: 6:00 am - 10:00 pm MST Saturda y: 9:00 am - 4:00 pm MST Phone: (661) 257-5565 F ax: (661) 257-6995 HP website: http://www .
EN HP Customer Care Service and Support 159 Latin America Argentina 8:30 to19:30 hrs. Buenos Aires: Brazil 8:00 to19:00 hrs. S ã o P aulo: Chile 8:30 to18:30 hrs. Chile: Colombia Local dealers provide technical assistance Mexico “ HP Contigo ” 8:00 to18:00 hrs.
160 Chapter 5 - Service and support EN HP direct or dering for accessories or supplies T o order accessor ies or supplies: ● call (800) 752-0900 (U .
EN HP Customer Care Service and Support 161 HP Suppor tP ac ks The HP Suppor tP ack is a pac kaged ser vice agreement that upg rades your basic LaserJet product w arranty (1 y ear), and extends co ve r age to 5 years .
162 Chapter 5 - Service and support EN Customer suppor t options w orldwide “ W or ldwide countr y/region sales and ser vice offices ” on page 172 contains addresses and phone numbers f or countr ies/regions not listed here. HP Customer Care Center and pr oduct repair assistance f or the U .
EN Customer support options worldwide 163 Eur opean HP Customer Care Center language and in-country options av ailable Open Monda y through F riday 8:30 - 18:00 Centr al European Time (CET) HP provides a free telephone suppor t ser vice during the warranty period.
164 Chapter 5 - Service and support EN In-country/region suppor t number s HP provides a free telephone suppor t ser vice during the warranty period. By calling a telephone number listed below , you will be connected to a responsiv e team waiting to help y ou.
EN Warranty information 165 W arranty information F or warranty statements , see “ Hewlett-P ackard limited w arranty statement ” on page 167 and “ Limited warr anty f or toner car tridge life ” on page 169. Y ou can also locate printer warranties on the W orld Wide W eb (see “ World Wide Web ” on page 157).
166 Chapter 5 - Service and support EN Service information f orm WHO IS RETURNING THE EQUIPMENT? Date: P erson to contact: Phone: ( ) Alter nate contact: Phone: ( ) Return shipping address: Special shipping instructions: WHA T IS BEING SENT? Model name: Model number: Serial number : Please attach any rele vant print-outs when returning equipment.
EN Hewlett-Packard limited warranty statement 167 He wlett-P ac kar d limited warranty statement 1. HP warr ants to you, the end-user customer , that HP hardware , accessor ies and supplies will be free from def ects in materials and wor kmanship after the date of purchase, f or the per iod specified abov e.
168 Chapter 5 - Service and support EN 7 T O THE EXTENT ALLOWED BY LOCAL LA W , THE REMEDIES IN THIS W ARRANTY ST A TEMENT ARE Y O UR SOLE AND EXCLUSIVE REMEDIES .
EN Limited warranty for toner cartridge life 169 Limited warranty f or toner car tridg e life Note The warr anty below applies to the toner car tr idge that came with this printer .
170 Chapter 5 - Service and support EN HP software license terms A TTENTION: USE OF THE SOFTW ARE IS SUBJECT T O THE HP SOFTW ARE LICENSE TERMS SET FORTH BELO W .
EN HP software license terms 171 T ransfer Y our license will automatically ter minate upon any transf er of the Software . Upon transf er , you m ust deliver the Software , including any copies and related documentation, to the transf eree. The transf eree must accept these License T er ms as a condition to the transf er .
172 Chapter 5 - Service and support EN W orldwide country/region sales and service offices Note Bef ore calling an HP Sales and Ser vice office, be sure to contact the appropriate Customer Care Center number listed in the “ HP Customer Care Ser vice and Suppor t ” section.
EN Worldwide country/region sales and service offices 173 Finland Hewlett-P ackard Oy Street Address: Piispankalliontie 17 02200 ESPOO Finland P .O .Box Address: P. O . B o x 6 8 02201 ESPOO Phone Number : 358-9-8872 2100 F ax: 358-9-8872 2923 E-Mail Address: tmodirect@finland.
174 Chapter 5 - Service and support EN Greece G-Systems Hewlett-P ackard Distributor 76, Ymittou Street 11634 Athens Phone Number : (30/1) 7264045 F ax: (30/1) 7264020 Hungary Hewlett-P ackard Mag yarorszag KFT .
EN Worldwide country/region sales and service offices 175 P or tugal Hewlett-P ackard P or tugal S.A. A v . Marginal, Ed. P arque Oceano Piso 5 ° -G-St ° Amaro de Oeiras 2780 Oeiras Phone Number : (353/1) 482 8500 F ax: (353/1) 441-7071 Romania S&T Romania SRL Hewlett-P ackard Distributor Centrul Sitraco-Plata Unirii Bd.
176 Chapter 5 - Service and support EN G ö teborg Hewlett-P ackard Sverige AB V ä dursgatan 6 Bo x 5328 S-402 27 G Ö TEBORG Sweden Phone Number : (46/31) 35 18 00 F ax: (46/31) 35 18 99 Switzerland.
EN Worldwide country/region sales and service offices 177 Latin America and South America Argentina Hewlett-P ackard Argentina Monta ñ eses 2140 1428 Buenos Aires Phone Number : (54 1) 787-7115 F ax: (54 1) 787-7287 Belize Atendido por El Salvador Bolivia Atendido por Uruguay Brazil S ã o P aulo Hewlett-P ackard Brasil SA R.
178 Chapter 5 - Service and support EN Ecuador Complementos Electr ó nicos S.A. A v . General Enriquez 1800 San Raf ael, Ecuador Phone Number : (593-2) 334257 F ax: (593-2) 331595 El Salv ador SETISA Col. Roma Pje. Carbonell, No . 28 San Salvador , El Salvador Phone Number : (503) 223-0993 F ax: (503) 279-2077 Guatemala EPTEL 12 A ve .
EN Worldwide country/region sales and service offices 179 Asia and the P acific A ustralia Melbourne Hewlett-P ackard A ustralia Ltd. 31-41 Joseph Street Blackb ur n, VIC 3130 Phone Number : 1 800 629 485 (toll free) Additional phone number(s): (61 3) 9210 5408 F ax: (61 3) 9210-5489 Pe r t h Measurement Innov ation (W A) Pty .
180 Chapter 5 - Service and support EN Xi'an Branch Office 3/F East New T echnolog y T rade Center A16 Y anta Lu Zhong Duan Xi'an 710054 PRC Phone Number : (86/29) 552 9379 F ax: (86/29) 552 9243 Hong K ong Hewlett-P ackard Co .
EN Worldwide country/region sales and service offices 181 Indonesia Bandung P .T . Berca Harday aperkasa Jalan T engku Angkasa No . 33 Bandung 40132 Phone Number : (62-22) 250-8100 F ax: (62-22) 250-6757 Jakarta P .T . Berca Harday aperkasa Jalan Abdul Muis No .
182 Chapter 5 - Service and support EN Singapore Hewlett-P ackard Singapore (Sales) Pte Ltd 450 Ale xandra Road Singapore 119960 Phone Number : 65 275 3888 Additional phone number(s): HP Direct: 1 800.
EN Worldwide country/region sales and service offices 183 Ibaraki Hewlett-P ackard Japan Ltd. Mito Y omiuri-Kaikan Bldg. 2-4-2 Minami-machi, Mito-shi Ibaraki 310 Hewlett-P ackard Japan Ltd. Tsukuba-Mitsui Bldg. 1-6-1 T akezono , Tsukuba-shi Ibaraki 305 Ishikawa Hewlett-P ackard Japan Ltd.
184 Chapter 5 - Service and support EN Middle East and Africa Algeria R TI Alger ia 26, Bis rue Mohammed Hadj-Ahmed (e x. Rue Jean Pierre Dinet) 16035 Hydra Alger Algerie Phone Number : 213-2-606450 Angola Handled by HP South Africa Bahrain BAMTEC P .
EN Worldwide country/region sales and service offices 185 Mor occo SICO TEL Comple xe des Habous T our C, a venue des F ar Casablanca 01 Phone Number : +212 (02) 31-22-70 F ax: +212 (02) 31-65-45 T elex: 27604 Mozambique Handled by HP South Africa Namibia Handled by HP South Africa Nigeria Management Inf ormation Systems Co .
186 Chapter 5 - Service and support EN United Arab Emirates Emitac Ltd. Block RBS Arenco Bldg. Zabel Road P .O . Box 8391 Dubai Phone Number : (971/4) 37-75-91 F ax: (971/4) 37-08-99 Emitac Ltd.
EN Overview 187 A Specifications Overview This appendix includes: ● paper specifications ● printer specifications ● product compatibility matrix.
188 Appendix A - Specifications EN P aper specifications HP LaserJet printers produce excellent print quality . This printer accepts a v ar iety of media, such as cut-sheet paper (including recycled paper), env elopes, labels, tr ansparencies, and custom-size paper .
EN Paper specifications 189 Suppor ted sizes and weights of paper Suppor ted siz es and weights of paper (one-sided printing) - tray 1 a Size Dimensions b W eight Capacity c P aper (custom minimum siz e) 76 by 127 mm (3 by 5 in) 60 to 199 g/m 2 (16 to 53 lb) 100 sheets of 75 g/m 2 (20 lb) paper P aper (maximum size) 216 b y 356 mm (8.
190 Appendix A - Specifications EN Suppor ted siz es and weights of paper - trays 2, 3, and 4 Size Dimensions a We i g h t C a p a c i t y b Letter 216 by 279 mm (8.5 by 11 in) 60 to 105 g/m 2 (16 to 28 lb) 500 sheets of 75 g/m 2 (20 lb) paper 50 transparencies A4 210 by 297 mm (8.
EN Paper specifications 191 Suppor ted siz es and weights of paper - optional en velope feeder Size Dimensions W eight Capacity Monarch (#7-3/4) 98.4 by 190.5 mm (3.88 by 7.50 in) 75 to 105 g/m 2 (20 to 28 lb) 75 env elopes Commercial 10 (#10) 104.9 by 241.
192 Appendix A - Specifications EN Suppor ted types of paper The printer suppor ts the f ollowing types of paper: Guidelines f or using paper F or best results, use con ventional 75 to 90 g/m 2 (20 to 24 lb) paper .
EN Paper specifications 193 Note Do not use letterhead paper that is printed with low-temperature inks , such as those used in some types of ther mogr aphy . Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper .
194 Appendix A - Specifications EN P aper weight equiv alence table Use this tabl e to deter mine approximate equiv alent points in weight specifications other than U .S . bond weight. F or e xample, to deter mine the equiv alent of 20 lb U .S. bond weight paper in U .
EN Paper specifications 195 66 169 92 114 138 154 250 67 171 94 115 140 155 253 70 178 98 120 146 162 264 72 183 100 123 150 166 271 a. U .S . postcard measurements are approximate . Use f or reference only . b. Text and book grades actually calculate out to 51, 61, 71, and 81, but are standardized to book/text weights of 50, 60, 70, and 80.
196 Appendix A - Specifications EN Labels CA UTION T o av oid damaging the pr inter , use only labels recommended for use in laser printers. If you ha v e problems printing labels, use tra y 1 and open the rear output bin. Do not print on the same sheet of labels more than once — peeling and adhesiv e contamination might result.
EN Paper specifications 197 En velopes En velope construction Env elope constr uction is critical. Env elope fold lines can v ar y considerab ly , not only between manuf acturers, b ut also within a box from the same manuf acturer . Successful printing on env elopes depends upon the quality of the env elopes.
198 Appendix A - Specifications EN En velope margins The f ollowing tab le gives typical address margins f or a Commercial #10 or DL env elope. Note F or the best print quality , position margins no closer than 15 mm (0.6 in) from the edges of the env elope.
EN Paper specifications 199 Car d stock construction ● Smoothness: Card stock should ha v e smoothness in the range of 100 to 180 Sheffield. ● Construction: Card stock should lie flat with less than 5 mm (0.2 in) of curl. It should be shor t gr ain paper to improv e feeding and reduce wear on the printer .
200 Appendix A - Specifications EN Printer specifications Ph ysical dimensions HP LaserJet 4100/4100N 475 mm (18.7 in) top cov er open 345 mm (13.6 in) top cov er closed HP LaserJet 4100TN/4100DTN 595 mm (23.4 in) top cov er open 465 mm (18.3 in) top cov er closed 1043 mm (41.
EN Printer specifications 201 Printer weight (without toner car tridge) En vir onmental specifications Electrical specifications V alues are subject to change.
202 Appendix A - Specifications EN Acoustic emissions (per ISO 9296) General specifications Printer state Sound power le vel a Bystander position Printing, 25 pages per minute (ppm) L Wa d = 6.6 bels (A) 5 2 L pAm decibels (A) Po w e r S a v e L wad = 4.
EN Product compatibility matrix 203 Pr oduct compatibility matrix Product compatibility matrix Product Pr oduct numb er HP LaserJet printer 4000 series 4050 series 4100 series Env elope feeder C4122A .
204 Appendix A - Specifications EN Memory 4 MB EDO DIMM 8 MB EDO DIMM 16 MB EDO DIMM 4 MB SDRAM DIMM 8 MB SDRAM DIMM 8 MB SDRAM DIMM 16 MB SDRAM DIMM 16 MB SDRAM DIMM 24 MB SDRAM DIMM 32 MB SDRAM DIMM.
EN Overview 205 B Control panel men us Overview Y ou can perf or m most routine printing tasks from the computer through the printer dr iv er or software application. This is the most conv enient wa y to control the pr inter , and will ov erride the pr inter control panel settings.
206 Appendix B - Control panel menus EN Quic k Copy Jobs Men u This menu pro vides a list of the quick cop y jobs stored on the printer ’ s hard disk accessor y . The user can pr int or delete these jobs from the control panel. See “ Job retention f eatures ” on page 72 f or more inf or mation about using this menu.
EN Private/Stored Jobs Menu 207 Priv ate/Stored Jobs Menu This menu pro vides a list of the stored jobs on the pr inter ’ s hard disk accessor y . The user can pr int or delete these jobs from the control panel.
208 Appendix B - Control panel menus EN Inf ormation Menu This menu contains printer inf or mation pages that give details about the printer and its configuration.
EN Information Menu 209 PRINT SUPPLIES STATUS The supplies status page shows toner car tridge information, statistics on the total number of pages and jobs processed, toner car tr idge manuf acture date, ser ial number , page counts, and maintenance inf or mation.
210 Appendix B - Control panel menus EN P aper Handling Menu When paper handling settings are correctly configured through the control panel, y ou can pr int by choosing the type and siz e of paper from the printer dr iv er or software application. F or more inf or mation, see “ Printing by type and siz e of paper (locking tra ys) ” on page 70.
EN Paper Handling Menu 211 TRAY 1 TYPE= PLAIN F or suppor ted paper types, see “ Suppor ted types of paper ” on page 192. This item appears only when TRAY 1 MODE= CASSETTE . Set the v alue to correspond with the paper type currently loaded in tra y 1.
212 Appendix B - Control panel menus EN SMALL PAPER SPEED=NORMAL NORMAL SLOW Select SLOW when alter nately printing env elopes (or small paper) and standard paper sizes and print problems appear .
EN Printing Menu 213 Printing Menu Some items in this menu can be accessed from a softw are application, or from the printer dr iv er (if the appropr iate driver is installed). Printer dr iv er and software application settings ov err ide control panel settings.
214 Appendix B - Control panel menus EN UNIT OF MEASURE=INCHES (110V printers) or MILLIMETERS (220V printers) INCHES MILLIMETERS This item appears only when CONFIGURE CUSTOM PAPER=YES . Select the unit of measurement f or the custom paper size. X DIMENSION= 8.
EN Printing Menu 215 PCL FONT NUMBER= 0 0 to 999 The printer assigns a number to each font and lists them on the PCL f ont list (see “ PCL or PS f ont list ” on page 156). The f ont number appears in the F ont # column of the printout. Note It is best to set the f ont number from the printer dr iver or softw are application.
216 Appendix B - Control panel menus EN COURIER FONT= REGULAR REGULAR DARK Select the v ersion of Cour ier f ont to use: REGULAR : The internal Cour ier f ont av ailable on the HP LaserJet 4 series printers. DARK : The internal Cour ier fo nt av ailable on the HP LaserJet III series pr inters.
EN Print Quality Menu 217 Print Quality Menu Some items in this menu can be accessed from a softw are application, or from the printer dr iv er (if the appropr iate driver is installed). Printer dr iv er and software application settings ov err ide control panel settings.
218 Appendix B - Control panel menus EN ECONOMODE=OFF OFF ON T ur n EconoMode on (to sav e toner) or off (for high quality). EconoMode creates draft-quality printing by reducing the amount of toner on the printed page. Caution HP does not recommend full-time use of EconoMode.
EN Configuration Menu 219 Configuration Menu Items in this menu aff ect the pr inter ’ s behavior . Configure the printer according to your printing needs.
220 Appendix B - Control panel menus EN CLEARABLE WARNINGS=JOB JOB ON Set the amount of time that a clearab le warning is displa yed on the printer control panel. JOB : W ar ning messages displa y on the control panel until the end of the job from which they were generated.
EN Configuration Menu 221 PRINT PS ERRORS= OFF OFF ON Select ON to print the PS error page when PS errors occur . RAM DISK=AUTO OFF ON AUTO Determ ine how the RAM disk is configured. This item appears only if there is no optional hard disk accessor y installed and the printer has at least 16 MB of memor y .
222 Appendix B - Control panel menus EN I/O Menu Items in the I/O (input/output) Menu aff ect the communication between the printer and the computer . I/O Menu Item V alues Explanation PARALLEL ADV COMMUNICATN=ON ON OFF T ur n the bidirectional parallel communication on or off .
EN Resets Menu 223 Resets Menu Use the reset and restore options on this menu with caution. Y ou can lose bu ffered page data or printer configuration settings when y ou select these items.
224 Appendix B - Control panel menus EN POWERSAVE= ON ON OFF This item tur ns P owerSa ve mode on or off . P owerSa ve mode does the f ollowing: • minimizes the amount of po wer consumed by the prin.
EN EIO Menu 225 EIO Menu The EIO (enhanced input/output) Menu appears only when an EIO de vice is installed in an EIO slot on the pr inter (such as an HP JetDirect print ser ver). The items in the menu depend on the par ticular accessor y product installed.
226 Appendix B - Control panel menus EN CFG IPX/SPX=NO NO YES Select whether you w ant to access the IPX/ SPX menu and set IPX/SPX protocol parameters . NO : Bypass the IPX/SPX menu items . YES : Access the IPX/SPX menu items. In the IPX/SPX menu, y ou can specify the frame type parameter used on y our network.
EN EIO Menu 227 CFG LINK=NO NO YES Select whether you w ant to manually configure the HP JetDirect 10/100Base-TX print ser ver ’ s network link speed and communication mode. The HP JetDirect settings must match the network. NO: Bypass the link configuration menu items .
228 Appendix B - Control panel menus EN.
EN Overview 229 C Pr inter memor y and e xpansion Overview The printer has three dual in-line memor y module (DIMM) slots f or upgrading with: ● more printer memor y — DIMMs are av ailable in 4, 8.
230 Appendix C - Printer memory and expansion EN Installing memory CA UTION Static electricity can damage dual in- line memor y modules (DIMMs). When handling DIMMs, either w ear an antistatic wrist strap or frequently touch the surf ace of the DIMM ’ s antistatic package , then touch bare metal on the printer .
EN Installing memory 231 6 Remov e the DIMM from the antistatic package . Hold the DIMM with fingers against the side edges and thumbs against the back edge . Align the notches on the DIMM with the DIMM slot. (Check that the loc ks on each side of the DIMM slot are open, or outward.
232 Appendix C - Printer memory and expansion EN Chec king memory installation F ollow this procedure to v erify that DIMMs are installed correctly: 1 Check that the printer control panel displa ys READY when the printer is tur ned on. If an error message appears, a DIMM might hav e been incorrectly installed.
EN Installing EIO cards/mass storage 233 Installing EIO car ds/mass storage F ollow this procedure to install an EIO card or mass storage de vice: 1 T ur n the pr inter off . 2 Remov e the two scre ws and cov er plate from the EIO 1 or EIO 2 slot on the back of the printer .
234 Appendix C - Printer memory and expansion EN.
EN Overview 235 D Pr inter commands Overview Most software applications do not require y ou to enter printer commands. See y our computer and software documentation to find the method f or enter ing printer commands, if needed.
236 Appendix D - Printer commands EN Under standing PCL 5e printer command syntax Bef ore using pr inter commands, compare these char acters: Many printer commands use the low ercase letter l (l) and the number one (1) , or the uppercase letter O (O) and the n umber zero (0) .
EN Understanding PCL 5e printer command syntax 237 Combining escape sequences Escape sequences ma y be combined into one escape sequence string. There are three impor tant rules to follo w when combin.
238 Appendix D - Printer commands EN Selecting PCL 5e f onts The printer font list pro vides PCL 5e printer commands for selecting f onts (see “ PCL or PS fo nt list ” on page 156 f or information how to print the list). A sample section is shown below .
EN Understanding PCL 5e printer command syntax 239 Common PCL 5e printer commands Common PCL 5e printer commands Function Command Options (#) Job control commands Reset ?E n/a Number of copies ?&l.
240 Appendix D - Printer commands EN Page control commands (continued) To p M a r g i n ?&l#E # = number of lines T e xt Length (bottom margin) ?&l#F # = number of lines from top margin Left M.
EN Understanding PCL 5e printer command syntax 241 Font selection Symbol Sets ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Lay out (PC-8) (code page 437) Def ault Symbol Set 12U = IBM Lay out for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.
242 Appendix D - Printer commands EN.
EN FCC regulations 243 E Regulator y inf or mation FCC regulations This equipment has been tested and f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC r ules. These limits are designed to provide reasonab le protection against har mful interf erence in a residential installation.
244 Appendix E - Regulatory information EN En vironmental pr oduct stewar dship program Pr otecting the en vironment Hewlett-P ackard Compan y is committed to providing quality products in an environmentally-sound manner . The HP LaserJet pr inter has been designed with se ver al attr ibutes to minimize impacts on the environment.
EN Environmental product stewardship program 245 This HP LaserJet printer also contr ibutes to protecting the environment in the f ollowing wa ys: ● Plastics marking f or recycling Plastic par ts ov.
246 Appendix E - Regulatory information EN ● Non-U .S. recyc ling returns F or non-U .S. returns, chec k the toner car tr idge recycling inf or mation in the bo x f or instructions on recycling in your country .
EN Environmental product stewardship program 247 Dec laration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer ’ s Name: Hewlett-P ackard Company Manufacturer ’ s Address: 113.
248 Appendix E - Regulatory information EN Safety statements Laser safety statement The Center f or De vices and Radiological Health (CDRH) of the U .S. F ood and Dr ug Administration has implemented regulations f or laser products manuf a ctured since A ugust 1, 1976.
EN Safety statements 249 Laser statement f or Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4100, 4100N, 4100TN, 4100DTN laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite. Normaalissa k ä yt ö ss ä kirjoittimen suojakotelointi est ää lasers ä teen p ää syn laitteen ulkopuolelle .
250 Appendix E - Regulatory information EN Va r n i n g ! Om laser printer ns skyddsh ö lje ö ppnas d å apparaten ä r i funktion, uts ä ttas an v ä ndaren f ö r osynlig laserstr å lning.
EN Overview 251 F Embedded w eb ser v er Overview This printer comes equipped with an embedded web ser ver . Accessing the embedded web server from y our PC ’ s standard web bro wser lets you obtain.
252 Appendix F - Embedded web server EN Accessing the embedded web server Note T o use the embedded web ser ver , y ou must hav e an IP-based network and web bro wser . T ype the IP address assigned to the pr inter into your w eb browser to access the embedded web ser ver .
EN Embedded web server pages 253 Home pages The home pages of the embedded web server are the inf or mational pages f or the printer . These include: ● Printer status page This page shows the printer control panel and the message that is currently displa yed.
254 Appendix F - Embedded web server EN ● Order supplies pa ge The remaining lif e of the diff erent consumables is shown on this page, and the links to the HP w ebsite f or ordering supplies is also displa yed.
EN Index 255 Inde x Symbols ? in control panel messages 31 on control panel 29 Numerics 100-sheet paper tray. See tray 1 10Base-T cards, ordering 22 10Base-TX cards, ordering 22 1200 dpi, setting resolution to 217 2-sided printing.
256 Index EN canceling print jobs from control panel 30 with embedded web server 251 capacity 500-sheet paper tray 190 circuit 201 duplexer 191 envelope feeder 191 tray 1 189 trays 2, 3, 4 190 card stock 198 carriage return/line feed setting 216 cartridges.
EN Index 257 253 configure printer page (embedded web server) 253 configuring alerts 94 control panel messages 40 custom paper 213 embedded web server language 254 fuser mode 212 HP JetDirect card wit.
258 Index EN parts information 160 service agreements 160 worldwide support options 162 Customization Utility 36 customizing See also configuring tray 1 operating 69 trays used for printing 68 custom-.
EN Index 259 ordering 22 paper orientation 51 supported paper sizes 49 supported paper sizes and weights 191 troubleshooting 110 using with rear output bin 50 duplexer.
260 Index EN viewing 208 event log page (embedded web server) 253 exiting control panel menus 30 expanding memory 229 printer capability 229 extended warranty 246 extension for tray 1 46 F face-down o.
EN Index 261 guidelines card stock 63, 199 custom-size paper 63 duplexing 50 envelopes 55, 197 labels 61, 196 paper 188, 192 transparencies 62, 196 H hard disk accessory illustration 21 installing 233.
262 Index EN infrared installing software 80 printing with 80 input trays bad connection message 112 cannot feed paper 112 clearing paper jams 102 empty condition message 117 location 19 locking 70 or.
EN Index 263 LaserJet paper. See HP LaserJet paper LaserJet Utility. See HP LaserJet Utility LaserWriter printer driver 40 latest printer drivers 33 layout options duplexing 52 printing multiple pages.
264 Index EN specifications 202 upgrading 229 Menu key 30 menu map location in control panel menus 208 printing 32, 151 menu tree. See menu map menus. See control panel menus messages clearing persist.
EN Index 265 orientation setting 214 orienting label sheets 61 special paper 54 transparencies 62 OS/2 printer drivers 35 other links page (embedded web server) 254 output bins clearing paper jams 106 location 20 using 44 overhead transparencies.
266 Index EN printing 156 PDF (portable document format) documents browsing with thumbnails 11 finding information 10 finding words 11 icons 9 increasing and decreasing magnification 10 navigating 9 p.
EN Index 267 print speed 202, 217 printer cleaning 88 compatibility matrix 203 configurations 18 configuring settings with embedded web server 253 control panel description and illustration 29 current.
268 Index EN watermarks 66 with infrared receiver 80 Printing Menu 213 private job deleting 77 printing 76 releasing 76 specifying 76 Private/Stored Jobs Menu 207 problems.
EN Index 269 resellers, HP authorized 160 Reset Memory setting 223 Resets Menu 223 resetting the printer 223 resolution dpi capabilities 16 FastRes 16 levels of gray 16 ProRes 16 Resolution Enhancement technology (REt) setting 217 resolution setting 217 Resource Manager.
270 Index EN cycling through and selecting at control panel 30 envelope size 210 input/output communication 222 jam recovery 220 maintenance message 220 number of quick copy jobs 221 printer driver ve.
EN Index 271 recycling outside U.S. 246 usage report 154 website 245 supplies page (embedded web server) 253 supplies status page description 155 location in control panel menus 209 printing 154 Support Assistant 160 support.
272 Index EN setting size from control panel 70 setting type 211 supported paper sizes and weights 189 tray 2 adjusting for paper 47 bad connection message 112 clearing paper jams 102 description 47 l.
EN Index 273 wavy paper problem 135 Web JetAdmin. See HP Web JetAdmin web server. See embedded web server websites Adobe Acrobat Reader 12 HP JetSend 38 HP Planet Partners program 245 HP Support Packs.
274 Index EN.
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http://www .hp .com/support/lj4100 copy right © 200 2 Hew lett -P ack ard Compan y.
An important point after buying a device HP LaserJet 4100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP LaserJet 4100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP LaserJet 4100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP LaserJet 4100 you will learn all the available features of the product, as well as information on its operation. The information that you get HP LaserJet 4100 will certainly help you make a decision on the purchase.
If you already are a holder of HP LaserJet 4100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP LaserJet 4100.
However, one of the most important roles played by the user manual is to help in solving problems with HP LaserJet 4100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP LaserJet 4100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
