Instruction/ maintenance manual of the product LaserJet 2200dn HP
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6 -1/2” x 9" FRONT C O VER 6 -1/2" x 9" B A CK CO VER hp La serJet 2 200 11/3 2” x 9" SP INE hp color La serJet xxxx hp L as erJet 2 200 u ser gui de copy right © 2001 Hew lett-P ackar d Compan y prin ted in U S A www .
6 . 5" x 9" FR ONT CO VER 6 . 5" x 9" B A CK CO VER.
hp LaserJet 2200 series pr inters User Guide.
Hewlett-P ackard Company 11311 Chinden Boulev ard Boise, Idaho 83714 U .S .A. Copyright and License Copy right Hewlett-P ack ard Company 2001 All Rights Reser v ed. Except as allow ed by cop yright laws or herein, reproduction, adaptation, or translation without prior wr itten permission is prohibited.
ENWW iii HP Customer Care (Service and Suppor t) HP Custome r Care (Ser vice and Supp or t) Online Ser vices: for 24-hour access to information ov er your modem, we suggest these ser vice s: W orld Wi.
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ENWW v Contents HP Customer Care (Service and Support) . . . . . . . . . . . . . . . . . . . . iii 1 Printer Basics Getting to Kn ow the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Config urations . . . . . . . . .
vi ENWW 3 Printer Tips and Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Managing the UltraPrec ise Toner Cartrid ge . . . . . . . . . . . . . . . . . . 62 Redistributing the Toner . .
ENWW vii Appendix B Media Specifications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Supported Sizes of Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Guidelines fo r Using Paper .
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ENWW Chapter 1 Prin ter Basics 1 1 Pr inter Basics Getting to Kno w the Printer This chapter provides inf or mation in the f ollowing areas: z Printer Configuration s z Printer F eatures z Printer Sof.
2 Chapter 1 Printer Basics ENWW Printer Configurations Congratulations on y our purchase of the HP LaserJet 2200 series pr inter! HP LaserJet 2200d The HP LaserJet 2200d p rinter is a 19 pages-per-min.
ENWW Chapter 1 Prin ter Basics 3 Printer Features Fa s t P r i n t Speed z Prints letter-size paper 19 pages-per-minute (ppm) or A4-size paper 18 ppm (with Motorola RISC-based formatter). Built-in Duple xing z Printing on both sides of pape r (two-sided printing) is a standard f eature of the printer .
4 Chapter 1 Printer Basics ENWW PS Language and Fo n t s z P ostScr ipt Lev e l 2 emulation with 35 b uilt-in PS language f onts included. A utomatic Language Switching z When optional pr inter langua.
ENWW Chapter 1 Prin ter Basics 5 Printer Software The prin ter comes with helpful software including printer dr iv ers and optional software. For easy printer setup and acce ss to the full range of printer features, it is stro ngly advised that you install the software provided.
6 Chapter 1 Printer Basics ENWW The f ollo wing table lists the a v ailab le softw are f or y our printing system. Note Software f o r DOS is not included with this pr inter . *A vailab le only on the W or ld Wide W eb . Windows XP At the time of this publication, Windows XP was not rele ased.
ENWW Chapter 1 Prin ter Basics 7 Windo ws Installation There are diff erent Windows installa tion methods , depending o n the type of cab le y ou connected: z If you connected a parallel cable , see the section below . z If y ou connected a USB cab le , see If Y ou Connected a USB Cab le.
8 Chapter 1 Printer Basics ENWW Windows 95 a. The “ Update De vice Driver Wizard ” window shou ld appear on the computer disp la y . b . Place the HP LaserJet 2200 CD in the CD- ROM driv e . c. Depending on the v ersion of Windo ws 95: • Click Ne xt> (if availab le) and then skip to step 3 below .
ENWW Chapter 1 Prin ter Basics 9 3. Follo w the instructions on the screen to install the software . Note Bef ore installation is complete, make sure that ther e is a check mark ne xt to “ Pr int a test pag e ” (when the promp t appears).
10 Chapte r 1 Printer Ba sics ENWW 6. If th e test page prin ted correctly , installation is complete. (If nothing prints or if the te st page does not print correctl y , see the T r oubleshooting Checklist.) If Y ou Connected a USB Cable Note Window s 3.
ENWW Chapter 1 Printer B asics 11 3. Follo w the instructions on the screen to install the software . Note Bef ore installation is complete, make sure that ther e is a check mark ne xt to “ Pr int a test pag e ” (when the promp t appears).
12 Chapte r 1 Printer Ba sics ENWW Software f or Windo ws Printer Drivers Printer drivers access th e printer ’ s featu res and allow th e computer to communi cate with the printer . Choose a printer driver ba sed on the wa y you use the pr inter . z Use the PCL 6 driv er to tak e full adv antage of the printer ’ s f eatures .
ENWW Chapter 1 Printer B asics 13 Contr ol P a nel Sim ulator The control panel sim ulator is a tool to help u nderstand the contro l panel lights . When the lights on y our con trol panel are lit up .
14 Chapte r 1 Printer Ba sics ENWW Macintosh Installation Note The Apple LaserWriter 8 drive r must be inst alled to use the PPD . Use the Apple LaserWriter 8 driver that came with your Macintosh. Bef ore beginn ing installation, tu r n off virus protection.
ENWW Chapter 1 Printer B asics 15 Software For Macintosh Computer s P ostScript Printer Description Files (PPDs) PPDs, in combin ation with the LaserWriter driv er , access the printer f eatures an d allow the comp uter to communicat e with the printer .
16 Chapte r 1 Printer Ba sics ENWW Network Installation The software on the HP La serJet 2200 CD suppor ts network installation with Nove ll NetW are 3.2, 4.x, an d 5.x or a Microsoft network (except Windows 3 .1x). For network insta llation on other operating systems, go to http://www .
ENWW Chapter 1 Printer B asics 17 T o Install the Printer Software Note The f ollo wing instructions are f or Windows computers only . If you connected a netw ork cable to y our Macintosh, see Macintosh Installation. 1. Place the HP LaserJet 2200 CD in the CD-R OM drive .
18 Chapte r 1 Printer Ba sics ENWW Software f or Netw orked Computer s HP W eb JetAdmin HP W eb JetAdmin is intended f or printer management in c ommercial and enter pr ise ne tworks. This browser-based software ca n be installed on a supported ser ver plat f orm.
ENWW Chapter 1 Printer B asics 19 How t o Access HP W eb JetAdmin Once the HP W eb JetAdmin softwar e has been installed on the suppor ted ser v er platf orm, you can a ccess HP We b JetAdmin in a suppor ted web bro wser from a clien t workstation b y entering one of the f ollowing URLs: z http://ser v er .
20 Chapte r 1 Printer Ba sics ENWW Software Installation Tips If y ou ha v e internet access, y ou can do wnload driv ers from the W orld Wide W eb or HP ’ s FTP ser v ers.
ENWW Chapter 1 Printer B asics 21 What other software is av ailable to me? See Printer Softw are f or descriptions of t he optional printing system software a v ailab le f o r installation. Note Chec k the ReadMe file pro vided on t he HP LaserJet 2200 CD f or additional softw are included and suppor ted languages .
22 Chapte r 1 Printer Ba sics ENWW Contr ol P anel Buttons Button Usage The printer has two b uttons: J OB C ANCEL and G O . Job Cancel Press J OB C ANCEL to cancel a job the printer is currently printing.
ENWW Chapter 1 Printer B asics 23 Printing with the F ast Infrared P or t (Wireless Printing) The fast infrared (FIR) por t is locate d on the lower rig ht cor ner of the printer . This por t is c ompliant with the specifications deter mined by the Infrared Data Associa tion (IrD A).
24 Chapte r 1 Printer Ba sics ENWW Wireless Printing Instructions 1. M ake sure the pr inter is in read y state (Rea dy light on). 2. Align an IrD A -compliant comp uter within 1 meter (3 f eet) of the FIR por t. Ensure that the por ts are f acin g each other with no more than a 15 ° an gle to either the left and right or abov e and below .
ENWW Chapter 1 Printer B asics 25 Interface P or ts The HP LaserJet 2200 printer includes tw o interf ace por ts: an IEEE-1284B parallel por t and a USB por t. The HP LaserJet 2200 dn and 2200dtn printers also inclu de an HP JetDirect EIO print ser v er card (J4169A) that includes a 10/100 Base-TX por t.
26 Chapte r 1 Printer Ba sics ENWW Accessories and Or dering Inf ormation The f ollo wing list of accessories was current at the ti me of printing. Ordering information and av ailability of the accessories may change during the lif e of the printer. F or the most curren t ordering inf ormation, go to http: //www .
ENWW Chapter 1 Printer B asics 27 Cable and Interf a ce Accessories Enhanced I/O cards HP JetDirect print ser ver multi-protocol EIO network cards: z HP JetDirect 600N Ether net (10Base-T RJ-45 only) .
28 Chapte r 1 Printer Ba sics ENWW Media HP Multi-pur pose P aper HP brand paper f or a variety of uses (1 box of 10 reams , 500 sheets each). T o order a sample, in the U .S. call 1-800-471-4701. M1120 HP LaserJet P aper Premium HP brand paper f or use with HP LaserJet printers (1 box of 10 reams, 500 sheets each).
ENWW Chapter 1 Printer B asics 29 Supplement ar y Documenta tion (contin ued) hp LaserJet 2200 ser ies printers User Guid e A printed copy of this user guide.
30 Chapte r 1 Printer Ba sics ENWW.
ENWW Chapter 2 Print ing Tasks 31 2 Pr inting T asks Overview This chapter e xplains your printing options and giv es common print ing tasks: z Purchasing P aper and Other Media z Media Input Op tions.
32 Chapter 2 Printing Tasks ENWW Pur c hasing P aper and Other Media HP LaserJet printers produce e xcellent print quality documents . Y ou can print on a variety of print media, such as paper (including up to 100% recycle d fiber conten t paper), envelopes , labels, ov erhead transpare ncies, an d custom-siz ed media.
ENWW Chapter 2 Print ing Tasks 33 Media Input Options The printer comes with tw o paper tr a ys . By def ault, the printer dra ws first from T ra y 1. If T ray 1 is empty , the pr inter draws from T ray 2 (or optional T ra y 3 if it is installed). T ray 1 Media Sizes T ray 1 adjusts f or sizes from 76 by 127 mm (3 by 5 in.
34 Chapter 2 Printing Tasks ENWW T ray 2 and Optional 250-sheet T ra y 3 Pa p e r S i z e s T ra y 2 and option al 250-sheet T ra y 3 ha v e settings f or the f ollowing paper siz es: z A4 z A5 z B5 (ISO and JIS) z Letter z Legal z Ex ecutiv e z 8.5 by 13 in.
ENWW Chapter 2 Print ing Tasks 35 Optional 500-sheet T r a y 3 P aper Siz es The optional 500-shee t T ra y 3 has settings f or the f ollowing paper siz es: z A4 z Letter See Loading Medi a into Optional 500- sheet T ra y 3 to change the paper size . See Suppo r ted Sizes of P aper f or specific dimensions .
36 Chapter 2 Printing Tasks ENWW Loading Media into T ra y 1 T ra y 1 (m ulti-purpose) holds up to 100 sheets of pap er or up to 10 en v elopes . 1 Open T ra y 1 by pulling the front cov e r down. 2 Slide out the plastic tra y e xtender . If the media being loaded is longer than 229 mm (9 in.
ENWW Chapter 2 Print ing Tasks 37 Loading Media into T ra y 2 or Optional 250-sheet Tr a y 3 1 Pull the desired tr a y out of the printer and remo v e any pap er .
38 Chapter 2 Printing Tasks ENWW 4 Add the me dia and make sure it is flat in the tr a y at all f our cor ners. K eep the media below the height tabs on the paper length guide in the rear of the tray . 5 Push down on the metal paper lift plate to lock it in place.
ENWW Chapter 2 Print ing Tasks 39 Loading Media into Optional 500-sheet T ra y 3 Note The Optional 500- sheet T ra y 3 suppor ts only A4 and lett er-size paper .
40 Chapter 2 Printing Tasks ENWW Media Output Options The printer comes with tw o output bi ns. Th e top output bin is use d when the rear outpu t bin is closed.
ENWW Chapter 2 Print ing Tasks 41 Printing T asks Note Printing speeds ma y be automatically reduced when printing special-siz ed media. Printing on En velopes CA UTION Bef ore y ou load en v elopes in T r a y 1, make sure they are undamaged and are not stuc k toget her .
42 Chapter 2 Printing Tasks ENWW 4 Place the envelopes into the tra y shor t-edge in, print-side up . The stamp end mu st enter the printer first. 5 Slide the width guide s inward until the y lightly touch the en v elope stac k without bending it.
ENWW Chapter 2 Print ing Tasks 43 Printing on Labels Note Only use labels recommend ed f or laser printers. See Med ia Specifications f or more details . z Print la bels from T r a y 1. z Load labels print-side up . z Use the rear output bin f or labels .
44 Chapter 2 Printing Tasks ENWW Printing on T ransparencies Only use tran sparencies recomme nded f or use in HP LaserJet printers, such as HP tr ansparency film. F or ordering inf ormation, see HP LaserJet T ransparency. F or transparency specifications , see T ransparencies.
ENWW Chapter 2 Print ing Tasks 45 Printing on Custom-Sized Media or Cardstoc k P ostcards, 3 b y 5 in. (inde x) cards , and other custom-siz ed media can be printed from T ra y 1. The min imum media siz e is 76 b y 127 mm (3 b y 5 in.) and the maximu m media siz e is 216 b y 356 mm (8.
46 Chapter 2 Printing Tasks ENWW Printing on Both Sides of P aper (Duplexing) The HP LaserJet 22 00d, 2200dt, 2200 dn, and 2200d tn printers can automatically print on both sides of paper . This is called duple xing or two-sid ed printing. (The HP LaserJet 220 0 printer suppor ts manual duple x ing.
ENWW Chapter 2 Print ing Tasks 47 Manual Duple xing (Printing Both Sides of P aper) The duple xer prints the second side of paper first. P aper needs to be oriented as shown in the illustr ation below . z F or T ray 1, load the first side facing down with the botto m, shor t edge tow ard the printer .
48 Chapter 2 Printing Tasks ENWW La y out Options f or Printing Both Sides of P aper The f our pr int orientation options a re sho wn belo w . These option s are av ailable when Print on Both Sides is select ed from the Finishing t ab in the pr inter driver .
ENWW Chapter 2 Print ing Tasks 49 Printing on Letterhead or Preprinted Forms Note This section describes letterhead or pr eprinted f orms or ientation f or single-sided printing. F or duple x (tw o-sided printing) orientation, see paper orientation f or Pr inting on Both Sides of P aper (Duple xing).
50 Chapter 2 Printing Tasks ENWW Note Do not use letterhe ad paper that is printed with lo w-tempe rature inks , such as those used in some types of thermograph y . Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the pape r .
ENWW Chapter 2 Print ing Tasks 51 Canceling a Print Job A print job can be stopped from a soft ware application, a print queue , or the J OB C ANCEL button. z If the pr inter has not star ted pr inting, firs t tr y to cancel the job within the softw are applicat ion that sent t he print job .
52 Chapter 2 Printing Tasks ENWW Software Features This section lists the common printing f eatures that are controlled through th e print er software. Note F or non-Windows ope rating systems, some of th ese f eatures a re av ailable thr ough HP W eb JetAdmin (see HP W eb JetAdmin).
ENWW Chapter 2 Print ing Tasks 53 Using the Printer Driver Help (Windo ws Only) Each printer driver has help screens th at can be activ ated from the Help button in the printer driver . These help screens give detailed inf or mation about th e specific dr iv er being used.
54 Chapter 2 Printing Tasks ENWW Creating and Using W atermarks The W ater mark options allow y ou to sp ecify that te xt be placed “ underneath ” (in the bac kgr ound) of an e xisting document.
ENWW Chapter 2 Print ing Tasks 55 Setting a Custom P aper Size Use the Custom P aper f eature to print on paper siz es other than standard siz es. Access the Custom P aper f eature from t he P aper tab in your printer driver .
56 Chapter 2 Printing Tasks ENWW Choosing Print Quality Settings If y ou need adv anced pr int quality , you can choose custom settings . Access the print quality settings from the Finishin g tab in y our printer driver . Resolution Options: z Best Quali ty - ProRes 1200 f or the best print quality .
ENWW Chapter 2 Print ing Tasks 57 Printing on Different P aper for the Fir st P age Printing on diff erent paper f or the first page of a print job is a v ailab le only with the HP PCL 6 printer driver and the Ma cintosh LaserWriter driver . Access this f eature from the P aper tab in y our printer driver .
58 Chapter 2 Printing Tasks ENWW Features in the HP LaserJet De vice Configuration and HP LaserJet Utility The HP LaserJet Device Configur ation and the HP LaserJet U tility give y o u access to a variety of f eatures. Note Settings in the printer driver and softw are applicat ion ov err ide printer settings made in the configuration utility .
ENWW Chapter 2 Print ing Tasks 59 Language Click the do wn arrow , then select the language (for e xample; English, F rench, Ger man) that y o u w ant used in de vice generated repor ts, such as the configur ation report and the demo page.
60 Chapter 2 Printing Tasks ENWW Printing b y Size of P aper Note F or printing b y type of paper , see T ra y Lock. Y ou can configure the printer to select pa per b y size ( such as letter or A4), as oppose d to source (a paper tr a y).
ENWW Chapter 3 Printer Tips an d Maintenance 61 3 Pr inter Tips and Maintenance Overview This chapter p rovides sug gestions f or high-quality and economical print ing. It also lists specia l maintenance tasks for the toner car tri dge and the printer .
62 Chapter 3 Printer Tips and Mainte nance ENWW Managing the UltraPrecise T oner Car tridg e HP P olicy on Non-HP T oner Car tridges Hewlet t-P ackard Compan y cannot recommend use of non-HP tone r car tridges, either ne w , refilled, or remanuf actured.
ENWW Chapter 3 Printer Tips an d Maintenance 63 Redistrib uting the T oner When tone r is low , f aded or light a reas ma y appear on a printed page . Y ou may be ab le to tempor arily improv e print quality b y redistrib uting the to ner .
64 Chapter 3 Printer Tips and Mainte nance ENWW 4 Reinser t the toner cartr idge into the printer and close the top co v er . If the print remains light, install a new toner car tr idge. (F ollow the instru ctions provided with the new toner car t ridge.
ENWW Chapter 3 Printer Tips an d Maintenance 65 Cleaning the Printer T o maintain print quality , f ollo w the cleaning pr ocedure on the f ollo wing pages e ver y time the toner cartr idge is changed or whene v er print quality problems occur . As much as possib le, k eep the printer f ree from dust and debris .
66 Chapter 3 Printer Tips and Mainte nance ENWW Note F or best results , use a tr ansparency during this process . If a transpare ncy is not a v ailab le , use copier gr ade paper and not bond or rough pap er . Note During the engine cleaning pr ocess, th e printer pulls the tr ansparency into the pr inter and then sto ps.
ENWW Chapter 3 Printer Tips an d Maintenance 67 Internal Cleaning Pr ocedure Ov er time , par ticles of toner an d paper will begin to accumulate inside the printer . This ma y cause pr int quality prob lems during printing. Cleaning the printer will eliminate or reduc e these prob lems .
68 Chapter 3 Printer Tips and Mainte nance ENWW.
ENWW Chapter 4 Problem Solving 69 4 Prob lem Solving Overview This chapter helps you troubleshoot prin ter problems in the f ollowing areas: z T roubleshooting Checklist z T roubleshooting General Pri.
70 Chapter 4 Problem Solving ENWW T r oubleshooting Chec klist If the pr inter is not responding pr operly , comp lete the f ollowing chec klist in order . If the printer does not pass a step , f ollow the corresponding tr oub leshooting sugg estions .
ENWW Chapter 4 Problem Solving 71 Print a shor t document from a software application to verify the computer and pr inter are connected and are communicating correctly . If the page does not print, check the cable connection between the pr inter and computer .
72 Chapter 4 Problem Solving ENWW T r oubl eshooting General Printing Pr ob lems T roub leshootin g General Printing Pr oble ms Symptom P ossible Cause Solution Printer selects medi a from the wrong tra y . The tra y selection in the software application ma y be incorrect.
ENWW Chapter 4 Problem Solving 73 Print job is extremely slo w . The job ma y be ve r y complex. The maximum speed of 19 pages-per-minute (letter-size paper , or 18 ppm with A4-siz e paper) cannot be exceeded e ven when more memor y is added. Printing spe eds ma y be automatically redu ced when printing specia l-size d media.
74 Chapter 4 Problem Solving ENWW The printer pr ints, but the te xt is wrong, garbled, or incomplete. The printer cable is loose or def ectiv e. Disconnect the pr inter cable and reconnect it. T ry a pr int job you kno w works. If possible , attach the cable and printer to another computer and tr y a print job that y ou kno w wo rks.
ENWW Chapter 4 Problem Solving 75 The printer does no t respond when “ pri nt ” is selected in the software (continued). The cable between the computer and the pr inter is not connected properl y . Disconnect and reconne ct the ca bl e. The printer cable is def ective .
76 Chapter 4 Problem Solving ENWW The printer does no t respond when “ pri nt ” is selected in the software (continued). The printer is malfunctioni ng. Chec k the lights on the printer to deter mine if the printer is indicating an error . See T roub leshooting Control P anel Messages or use the control panel simulator .
ENWW Chapter 4 Problem Solving 77 Printing Special P ages There are sp ecial pages within the memor y of the printer that wil l help y ou to diagnose and learn about prob lems with y our printer .
78 Chapter 4 Problem Solving ENWW Clearing P a per Jams Occasionally , pap er can become jammed during a print job . Some of the causes inc lude: z P aper tra ys loaded improperly or ov erfilled. z T ra y 2 or option al T ra y 3 is remo v ed during a print job .
ENWW Chapter 4 Problem Solving 79 T oner Car tridg e Area 1 Open the top cover . CA UTION P aper jams in this area ma y result in loose toner on t he page . If y ou get an y toner on y our clothe s or hands , w ash them in cold water . (Hot water will set the toner into the f abric.
80 Chapter 4 Problem Solving ENWW Note If the pap er is too difficu lt to remov e or has already entered the output are a, remov e the jam as described in Output Areas. 4 When the jammed pape r has been remov ed, gently flip down the registra tion plate .
ENWW Chapter 4 Problem Solving 81 Tr a y 2 o r O p t i o n a l Tr a y 3 P aper Fe ed Area Note If paper has en tered the tone r car tridge area, f ollow the instructions in T oner Car tr idge Area . It is easier to remov e paper from t he toner car tridge area than the paper feed area.
82 Chapter 4 Problem Solving ENWW Output Areas CA UTION P aper jams in this area ma y result in loose toner on t he page . If y ou get an y toner on y our clothe s or hands , w ash them in cold water . (Hot water will set the toner into the fabric.) 1 Open the top co v er and remo v e the toner car tridge.
ENWW Chapter 4 Problem Solving 83 Duplex er Area 1 Slide out T ra y 2 fr om the pr inter . 2 Pull the green le ver on the left front of the printer to open th e bottom of the duplex er . 3 Reach in and pull out the jammed pa per . 4 Push the bo ttom of the d uple x er back up until it clicks into place .
84 Chapter 4 Problem Solving ENWW Solving Print Quality Pr oblems Print Quality Chec klist General print quality problems can be solved b y f o llowing the checklist belo w . z Check the printer dr iver to mak e sure you are using the best av ailable print quality optio n (see Choosing Print Quality Settings).
ENWW Chapter 4 Problem Solving 85 Image Defect Examples The e x amples belo w depict lett er-size pape r that has passe d through the printer shor t-edge first.
86 Chapter 4 Problem Solving ENWW Light Print or Fade If a v er tical white streak or f aded area appears on th e page: z The toner supply is lo w . Y ou may be ab le to temporarily e xtend the toner car tr idge life . See Redistr ibuting the T oner. If this does not improv e the pr int quality , install a ne w HP toner cartr idge.
ENWW Chapter 4 Problem Solving 87 V ertical Lines If b lac k or whi te v er tical streaks a ppear on the page: z The photosensit iv e drum inside the toner cartr idge has probab ly been scratched or is worn out.
88 Chapter 4 Problem Solving ENWW V ertical Repetitive Defects If marks repeatedly appear on the printed side of the page at e ven inter vals: z The toner car tridge ma y be damage d. The circumf erence of the toner car tridge drum is 94 mm (3.7 in.).
ENWW Chapter 4 Problem Solving 89 Wrinkles or Creases z Mak e sure that paper is loa ded properly . z Chec k the paper type and qualit y . See Media Spe cifications. z Open the rear do or and try pr inting to the rear output bin. z T ur n ov er the st ack of pap er in the tr a y or try rotating the paper 180 ° in the input t ra y .
90 Chapter 4 Problem Solving ENWW Wireless Printing Pr ob lems Wireless Printing Prob lems Symptom P ossible Cause Solution The connection cannot be established or the transmission seems to be taking longer than u sual. Computer is n ot IrD A- compliant.
ENWW Chapter 4 Problem Solving 91 The connection cannot be established or the transmission seems to be taking longer than u sual (continued). Bright lights are in terf ering with the signal. Make sure that no brig ht light is shining di rectly into either IR por t.
92 Chapter 4 Problem Solving ENWW T r oub leshooting Contr ol P anel Messages Printer status is indicated b y light patterns on the control panel. The lights can be in any one of th e f ollowing states: See the f ollowing inf or mation to inter pret control panel lights, or use the control panel simulator (see Control P anel Simulator).
ENWW Chapter 4 Problem Solving 93 Pr ocessing The printer is receiving or processing data when t he Ready (green) light is b linking. Pressing J OB C ANCEL cancels the current jo b . One or two pages ma y print as the pr inter clears the pr int job . The printer will retur n to the ready state (Ready light on ) after the job has been can celed.
94 Chapter 4 Problem Solving ENWW Attention with the Ability to Co ntinue The Attention (red) light is blinking and th e G O (green) light is on. An error has oc curred that ha s caused the p rinter t o halt the curren t print job .
ENWW Chapter 4 Problem Solving 95 Accessory Error All of the lights are b linking in unison. An erro r has occurred with either the EIO po r t or the DIMM slots , that has caused th e printer to halt the current print job . Pressing G O or J OB C ANCEL has no eff ect .
96 Chapter 4 Problem Solving ENWW Secondary Light P atterns Note Y ou can also use the control pa nel simulator to under stand printer messages . Continuab le Attention Err ors T ype of Err or Light P attern Recommended Action Memor y Overflo w The printer memor y is full.
ENWW Chapter 4 Problem Solving 97 Bad Connection The cable between the printer and computer has a bad connection or the cable is of poor quality . Check the cab le connections to see if they are secure . Make sure you are using a high-quality cable . Memor y Configuration Error z Reprint the job.
98 Chapter 4 Problem Solving ENWW Buffer Flo w z The cable between the printer and computer has a bad connection or the cable is of poor quality . Check the cable connections to see if they are secure. Mak e sure y ou are using a high-quality cable . z Contact your HP service representative .
ENWW Chapter 4 Problem Solving 99 IO Error The printer has experienced a temporar y EIO error . Reset the printer by turning the printer off and back on again. Manual F eed Mode The printer is not configured for print job requirements. Press Go to print from the default paper tra y .
100 Chapter 4 Problem Solving ENWW Accessory Err or s T ype of Err or Light P attern Recommended Action EIO P or t Error Remov e the accessory from the EIO P or t or DIMM Slot indicated by the error to continue printing. DIMM Slot 1 Error Remov e the accessory from the EIO P or t or DIMM Slot indicated by the error to continue printing.
ENWW Chapter 4 Pro blem Solving 101 Netw ork Printing Pr oblems Note It is recommended that y ou use the HP LaserJet 220 0 CD to install and setup the printer on a network. z Print a self test/configur ation page (see Self T est/Configuratio n P age).
102 Chapter 4 Problem Solving ENWW Common Windo ws Pr oblems Common Windows Pr oblems Symptom P ossible Cause Solution Error Message: “ Error Writing to LPTx ” in Windows 9x. Make sure that there is paper in the tray . Make sure the cab les are connected correctly , the printe r is on, and the Ready light is on.
ENWW Chapter 4 Pro blem Solving 103 Error Message: “ General Protection F ault ” “ Exception OE ” “ Spool32 ” “ Illegal Operation ” (Continued) Delete all te mp files fr om the T emp sub-director y . Y ou can deter mine the name of the director y by editing the A UT OEXEC .
104 Chapter 4 Problem Solving ENWW Common Macintosh Pr ob lems Macintosh Pr ob lems Symptom P ossible Cause Solution Prob lems in the Chooser Printer dr iv er icon does not appear in the Chooser . Softw are not instal led correctly . The LaserWriter dr iver should be present as a par t of the Mac OS.
ENWW Chapter 4 Pro blem Solving 105 Make sure the printer has been chosen in the Chooser by printing a self-test. (Simultaneously press G O and J OB C ANCEL .) Check the AppleT alk name of the printer display e d on the self-test page. Make sure AppleT alk is on.
106 Chapter 4 Problem Solving ENWW An encapsulated P ostScr ipt (EPS) file does not print with the correct f onts. This problem occurs with some software applications. T ry downloading the fonts contained in the EPS file to the printer bef ore printing.
ENWW Chapter 4 Pro blem Solving 107 The HP LaserJet USB printer doe s not appear in the Macintosh Chooser after the driver is selected. This problem is caused b y either a software or hardware component. Software troub leshooting z Check that y our Macintosh suppor ts USB.
108 Chapter 4 Problem Solving ENWW Selecting an Alternate P ostScript Printer Description (PPD) 1. Open the Chooser from the Apple men u. 2. Click the LaserWriter icon. 3. If you ar e on a netw ork with multiple z ones , select th e zon e in the AppleT a lk Zones box where the pr inter is lo cated.
ENWW Chapter 4 Pro blem Solving 109 T r oubl eshooting P ostScript (PS) Err o r s The f ollo wing situations are PS langua ge specific and ma y occur when se veral p rinter languages are being used.
110 Chapter 4 Problem Solving ENWW Specific Error s Limit Check Error Pr int j ob too complex. Y ou may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memor y . VM Error F ont Error Select unlimited downloadable f onts from printer d river .
ENWW Chapter 5 Ser vice and Support 111 5 Ser vice and Suppor t A v ailability HP provides a v ar iety of ser vice and support options around th e world. A v ailability of these prog rams will v ar y depending upon yo ur location. HP Express Exchange 1.
112 Chapter 5 Service and Support ENWW Guidelines f or Repac king the Printer z Remov e and retain an y DIMMs (dual in-line memory modules) installed in the printer . z Remov e and retain any cab les and o ptional accessories installed in the pr inter .
ENWW Chapter 5 Ser vice and Support 113 Service Information Form WHO IS RETURNING THE EQUIPMENT? Date: P erson to contact: Phone: ( ) Alter nate contact: Phone: ( ) Retur n shipping address: Special s.
114 Chapter 5 Service and Support ENWW HP Maintenance Agreements HP has se v er al types of maintenance agreement s that meet a wide range of suppor t needs . Maintenance ag reements are not par t of the standard w arr anty . Supp or t ser vices v ar y by area.
ENWW Chapter 5 Ser vice and Support 115 He wlett-P ackar d Limited W arranty Statement 1. HP warr ants to y ou, the end-user cust omer , that HP hardw are, accessories, and supplies, will be free from def ects in mater ials and workmans hip after the date of purchase, f or the period specified abo v e.
116 Chapter 5 Service and Support ENWW 7. T O THE EXTENT ALLOWED BY LOCAL LA W , THE REMED IES IN THIS W ARRANTY ST A TEMENT ARE Y OUR S OLE AND EXCLUSIVE REMEDIES.
ENWW Chapter 5 Ser vice and Support 117 Limited W a rranty f or T oner Car tridg e Life Note The warr anty belo w applies t o the toner car tridge that came with this print er .
118 Chapter 5 Service and Support ENWW.
ENWW Appendix A Specification s 119 A Specifications Printer Specifications HP LaserJet 2200 HP LaserJet 22 00 with Option al T ray 3 (250-sheet) HP LaserJet 2200 with Optional T ra y 3 (500-she et) Height 255 mm (10.0 in.) 334 mm (13.2 in.) 395mm (15.
120 Appendix A Specifications ENWW W ARNING! P ower requirem ents are based on the country/region where the printer is sold. Do not con ver t operating v oltages.
ENWW Appendix A Specification s 121 FCC Regulations This equipment has been tested and f ound to comply with the limits f or a Class B dig ital de vice, pursuant to Par t 15 of the FCC rule s. These limits are designed to pro vide reasonab le protec tion against har mful interf erence in a residential installation.
122 Appendix A Specifications ENWW En vir onmental Product Ste wardship Pr ogram Pr otecting the En vir onment Hewlett-P ackard Compan y is committed to pro viding quality products in an en vironmentally sound ma nner . This product has been designed with se veral attrib utes to minimiz e impacts on our en vironment.
ENWW Appendix A Specification s 123 Plastics Plastic par ts ov er 25 grams are mark ed according to international standards that enhance the ability to identify plastics for recycling pur poses at the end of the produ ct’ s lif e.
124 Appendix A Specifications ENWW U. S . R e t u r n s F or a more en vironm entally responsib le retur n of used car tridges and consumab les, HP encourag es the use of b ulk returns. Simply b undle two or more car tridges together and use the single , pre-paid, pre - addressed UPS label that is supplied in the pac kage.
ENWW Appendix A Specification s 125 Regulatory Statements Dec laration of Conf ormity according to ISO/IE C Guide 22 and EN 45014 Manufacturer's Name: Hewlett-P ackard Company Manufacturer's.
126 Appendix A Specifications ENWW Laser Safety Statement The Center f or De vices and Radiological Heal th (CDRH) of the U .S. F ood and Drug Administr ation has implemented regula tions f or laser products man uf actured since A ugust 1, 1976. Compliance is mandatory f or products mark eted in the Unite d States .
ENWW Appendix A Specification s 127 VCCI Statement (Japan) K orean EMI Statement.
128 Appendix A Specifications ENWW Laser Statement f or Finland LASER TUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP LaserJet 22 00 -laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite . Normaalissa k ä yt ö ss ä kirjoittimen suojak oteloint i est ää lasers ä teen p ää syn laitteen ulkopuolelle .
ENWW Appendix B Media Specificat ions 129 B Media Specifications Overview This pr inter accepts a va riet y of media, such as cut-sheet paper (including up to 100% recycled fiber content pap er), en v elopes , labels , transparencies , and custom-size paper .
130 Appendix B Media Specifications ENWW Suppor ted Sizes of P aper Note Y ou may e xper ience some paper jams when using an y media with a length less than 17 8 mm (7 in.). This ma y be caused by paper that has been aff ected by en vironmental conditions .
ENWW Appendix B Media Specificat ions 131 Tr a y 2 o r Tr a y 3 (250-sheet tra y) Dimensions a W eight Capacity b Letter 216 b y 279 mm (8.5 by 11 in.) 60 to 105 g/m 2 (16 to 28 lb) 250 sheets of 80 g/m 2 (20 lb) paper A4 210 by 297 mm (8.3 by 11.7 in.
132 Appendix B Media Specifications ENWW A utoma tic Duple xer Dimensions a W eight Letter 216 by 279 mm (8.5 by 11 in.) 60 to 105 g/m 2 (16 to 28 lb Bo nd) A4 210 by 297 mm (8.3 by 11.7 in.) Legal 216 by 356 mm (8.5 by 14 in.) 8.5 x 13 in. 216 by 330 mm (8.
ENWW Appendix B Media Specificat ions 133 Guidelines f or Using P aper F or best results , mak e sure the pape r is of good quality , and free of cuts, nic ks, tears, spots, loose particles, dust, wrinkles, v oids , and curled or bent edges .
134 Appendix B Media Specifications ENWW Note Do not use letterhead paper that is printed with low-temper ature inks , such as those used in some types of thermogr aph y . Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the pape r .
ENWW Appendix B Media Specificat ions 135 Printing and P aper Storage En vir onment Ideally , the printing and paper stor age en vironmen t should be at or near room temperature, and not too dr y or too humid. Remember paper is h ygroscopic; it absorbs an d loses moisture rapidly .
136 Appendix B Media Specifications ENWW En velopes Env elope constr uction is cr itical. En v elope f old lines can v ary considerab ly , not only betwe en manuf acturers, b ut also within a bo x from the same man uf actur er . Successful printing on en v elopes depends upon the quality of t he en v elopes .
ENWW Appendix B Media Specificat ions 137 En velopes with Double Side Seams Doub le side-seam construction has v er tical seams at both ends of the en v elope rat her than diagonal seams . This style ma y be more lik ely to wrinkle. Be sure the seam e xtends all the wa y to the corner of the env elope as illustrated below .
138 Appendix B Media Specifications ENWW En velope Margins The f ollo wing giv es t ypical address mar gins f or a commer cial #10 or DL en v elope . Note F or the best print quality , positi on margins no closer th an 15 mm (0.6 in.) from th e edges of the en v e lope .
ENWW Appendix B Media Specificat ions 139 Labels CA UTION T o av oid damagi ng the pr inter , us e only labels r ecommended for laser print ers T o pre ve nt serious jams, alwa ys use T r a y 1 to print labels and alw a ys use the rear out put bin.
140 Appendix B Media Specifications ENWW T ransparencies T ransparencies used in th e printer must be ab le to withstand 200 ° C (392 ° F), the printer ’ s fusing temperature. CA UTION T o avoid damaging the pr inter , use only transpare ncies recomm ended f or use in HP LaserJet printers , such as HP-brand tr ansparencies .
ENWW Appendix C Pr inter Memory and Expa nsion 141 C Pr inter Memor y and Expansion Overview z Printe r Memor y z Installing Memor y z Checking Memory Installation z Installing an HP JetDirect EIO Car.
142 Appendix C Printer Memory and Expansion ENWW Printer Memory The printer has two dual in-line memor y module (DIMM) slots f or upgr ading with: z More printer memory . DIMMs are av ailable in 4, 8, 16, and 32 MB f or a maximum of 72 MB. z DIMM-based accessory fon ts, macro s, and pat terns.
ENWW Appendix C Pr inter Memory and Expa nsion 143 Installing Memory CA UTION Static electricity can damage dual in-line memory modules (DIMMs). Wh en handling DIMMs , either w ear an antistatic wrist strap or f requently touch the surface of the DIMMs ’ antistatic pac kage , then touch bare met al on the printer .
144 Appendix C Printer Memory and Expansion ENWW 6 Remov e the DIMM from the antistatic p ac kage. 7 Holding the DIMM b y the edges (as shown in the illustr ation), align the notches on the DIMM w ith the DIMM slot. (Chec k that th e locks on each side of the DI MM slot are open.
ENWW Appendix C Pr inter Memory and Expa nsion 145 Chec king Memory Installation T o verify that DIMM s are installed correc tly: 1. T ur n the printer on. Check t hat the printer control panel displa ys the Ready lig ht after the print er has gone through the star tup sequence .
146 Appendix C Printer Memory and Expansion ENWW Installing an HP JetDirect EIO Car d 1 T ur n the printer off, and disconnec t the power cord. 2 Open the interf ace cable doo r by pressing on the relea se tabs and s winging th e door outw ard. Disconnect all interf ace cables .
ENWW Appendix D Printer Command s 147 D Pr inter Commands Overview Most softw are application s do not require y ou to enter printer commands . See y our compute r and softw are documen tation to find the method f or ent ering printer commands , if needed .
148 Appendix D Printer Commands ENWW PJL HP's Printer Job Language (PJL) pro vides control abo v e PCL and other pr inter lang uages. The four major functions p rovided by PJL are: z printer lang.
ENWW Appendix D Printer Command s 149 Under standing PCL Printer Command Syntax Bef ore using printer commands , compare th ese characters: Many printer comman ds use the lo wercase let ter l ( l ) and the n umber one ( 1 ), or the upp ercase let ter O ( O ) and the n umber z ero ( 0 ).
150 Appendix D Printer Commands ENWW Combining Escape Sequences Escape sequen ces ma y be combined into on e escape sequenc e string. There are three important r ules to f ollo w when combin ing code: 1. Fo r each escape sequen ce, t he first tw o character s after the ? character must be the same.
ENWW Appendix D Printer Command s 151 Selecting PCL Fonts PCL printer commands f or selecting f onts can be f ound on the PCL F ont List which can be printed from the HP Lase rJet De vice Configuration (Windows) or the HP LaserJet utility (Macintosh).
152 Appendix D Printer Commands ENWW P age Control Commands P aper Source ?&l #H 0 = prints or ejects current page 1 = T ra y 2 2 = manual f eed, paper 3 = manual f eed, env elope 4 = T ra y 1 5 = T ra y 3 7 = auto select P aper Size ?&l #A 1 = Ex ecutiv e 2 = Letter 3 = Legal 4 = A5 5 = A4 6 = B5-JIS 8 = 8.
ENWW Appendix D Printer Command s 153 V er tical Motion Inde x ?&l #C 1/48-inch increments (compresses print ver tically) Line Spacing ?&l #D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, .
154 Appendix D Printer Commands ENWW Language Selection Enter PCL Mode ?%#A 0 = Use pre vious PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ?%#B 0 = Use pre vious HP-GL/2.
ENWW Appendix D Printer Command s 155 Primar y Stroke Wt. ?(s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = ex tra bold T ypef ace a ?(s#T Print a PCL font list to view the command f or each interna l f ont. a. The preferred method is to use the primary pitch command.
156 Appendix D Printer Commands ENWW.
ENWW Index 157 Inde x Numerics 2-sided printing (duplexing) 46 3x5 cards printing 45 A accessing the printer driver 52 accessories 26 ordering 26 – 28 acoustic emissions 120 additional drivers, obta.
158 Inde x ENWW L label orientation 43 labels specifications 139 language switching 4 languages switching 12 Laser Writer driver 15 LaserJet Utility 15 latest drivers, obtaining 5 letterhead printing .
ENWW Index 159 R redistributing toner 63 renaming the printer 108 repacking the printer 112 S selectin g alternate PPD 108 self-test page, see configuratio n page 77 service agreements 114 Setup drive.
160 Inde x ENWW.
6 . 5" x 9" FR ONT CO VER 6 . 5" x 9" B A CK CO VER.
6 -1/2” x 9" FRONT C O VER 6 -1/2" x 9" B A CK CO VER hp La serJet 2 200 11/3 2” x 9" SP INE hp color La serJet xxxx hp L as erJet 2 200 u ser gui de copy right © 2001 Hew lett-P ackar d Compan y www .
An important point after buying a device HP LaserJet 2200dn (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP LaserJet 2200dn yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP LaserJet 2200dn - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP LaserJet 2200dn you will learn all the available features of the product, as well as information on its operation. The information that you get HP LaserJet 2200dn will certainly help you make a decision on the purchase.
If you already are a holder of HP LaserJet 2200dn, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP LaserJet 2200dn.
However, one of the most important roles played by the user manual is to help in solving problems with HP LaserJet 2200dn. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP LaserJet 2200dn along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
