Instruction/ maintenance manual of the product Elite x2 1011 G1 HP
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User Guide.
© Copyright 2015 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents.
iv Safety warning notice.
Table of contents 1 Welcome ........................................................................................................................................................... 1 Finding information .............................................
Connecting to a wired network ........................................................................................................... 26 Connecting to a local area network (LAN) .....................................................................
DisplayPort (keyboard only) ............................................................................................... 43 Connecting wired displays using MultiStream Transport ................................................... 44 Discovering and connecting to Miracast-compatible wireless displays (select models only) .
8 Security ........................................................................................................................................................... 59 Protecting the computer .........................................................
11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 75 Using Computer Setup ............................................................................................................
Appendix C Electrostatic discharge ................................................................................................................... 90 Index ...........................................................................................
1 Welcome After you set up and register the computer, we recommend the following steps: NOTE: Your computer may include a tablet only or a tablet plus keyboard. Computer color, features, and accessories may vary. Refer to the illustrations in this guide that most closely match your computer.
Finding information You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.
Resources For information about ● North America : Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa : Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific : Hewlett-Packard, POD, P.
2 Getting to know your computer Tablet edge components Component Description (1) Internal microphone Records sound. (2) Vents Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Component Description (6) Volume button Controls speaker volume on the tablet. ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. (7) Pen holder (select models only) Holds the digital pen.
Component Description If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 15 seconds to turn off the computer. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Display Component Description (1) WLAN antenna* Sends and receives wireless signals to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks (WWAN).
Component Description Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support > User Guides .
keyboard Top Component Description (1) Alignment posts (2) Align and attach the tablet to the keyboard. (2) Docking connector Connects the tablet to the keyboard. CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard.
TouchPad Component Description (1) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes (select models only) on page 34 .
Lights Component Description (1) Caps lock light ● On: Caps lock is on, which switches the keys to all capital letters. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. NOTE: Function keys do not display or function from the on-screen tablet keyboard.
Right Component Description (1) Internal microphone Records sound. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Component Description (4) SIM Card slot (select models only) A slot for a SIM card. NOTE: This feature is available on select models only. (5) SIM/SD card eject release access A pinhole for use in ejecting the door covering the SIM and SD card slots. (6) USB 3.
Left Component Description (1) Volume button Controls speaker volume on the tablet. ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. (2) LCD rotation lock button Locks orientation of the display, preventing automatic rotation.
Releasing the tablet from the keyboard To release the tablet from the keyboard, follow these steps: CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard. 1. Press the release latch on the keyboard (1).
Changing your tablet’s settings You can change view and screen brightness. Changing your tablet’s view Your tablet’s orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.
Using the wireless button The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is off when you turn on the computer.
Using an Internet service provider When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router.
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off.
Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator ), which in most cases is a cellular phone network operator.
Inserting and removing a SIM CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM. To insert a SIM, follow these steps: 1. Turn off the computer by using the Shut down command. 2. On select models, close the display. 3.
Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the foll.
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable.
Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable and USB-to-RJ45 adapter.
4 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures, the digitizer pen (select models only), or the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on the touch screen.
Tapping To make an on-screen selection, use the Tap function on the TouchPad. ● Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right.
2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.
2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press to open the options menu for the selected object.
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right.
Edge swipes (select models only) Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings.
Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps. ● Swipe from the left edge of the TouchPad to switch between apps.
Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse.
Holding the pen Hold the pen as if you were writing with a standard pen or pencil. Storing the pen To store the pen when you are not using it, insert the pen, tip first, into the pen holder on the computer. NOTE: When you insert the pen in the pen holder, be sure that the end of the pen fits properly in the pen holder.
Turning the embedded numeric keypad on and off Press fn + num lock to turn on the embedded numeric keypad. Press fn + num lock again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: ● To use the navigational function of a keypad key while the keypad is off, press and hold the fn key while pressing the keypad key.
5 Multimedia Your computer may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys U.
Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hot keys (specific keys pressed in combination with the fn key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
1. From the Start screen, type control panel , and then select Control Panel . 2. Select Hardware and Sound , and then select Sound . Webcam Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or record a video.
DisplayPort (keyboard only) The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity.
Connecting wired displays using MultiStream Transport MultiStream Transport (MST) provides multiple display support from a single connector, the DisplayPort (DP), on your computer. NOTE: With an Intel graphics controller, you can connect up to 3 display devices.
6 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types of power controls. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down.
Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears.
Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1. From the Start screen, type power options , and then select Power Options . 2. In the left pane, click Choose what the power button does .
Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power.
Using Battery Check HP Support Assistant provides information on the status of the battery installed in the computer. To run Battery Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optio.
When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life.
7 External cards and devices Using memory card readers Optional memory cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.
Removing a memory card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the memory card.
Using smart cards (keyboard only) NOTE: The term smart card is used throughout this chapter to mean both smart cards and Java™ Cards. A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor.
Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card ▲ Grasp the edge of the smart card, and then pull it out of the smart card reader.
Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device.
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different than your computer.
1. Connect the device to the computer. 2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on the device. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer.
8 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer.
Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. NOTE: If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled.
3. Use a pointing device, arrow keys, or the touch screen to select Security > Change Password , and then press enter . 4. When prompted, type your current password.
NOTE: A BIOS Administrator password must be set before you can access the DriveLock features. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup.
Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then follow the on-screen instructions.
5. Use a pointing device, arrow keys, or the touch screen to select Set DriveLock Password , and then follow the on-screen instructions. 6. Use a pointing device, arrow keys, or the touch screen to select an internal hard drive, and then follow the on-screen instructions.
1. Turn on or restart the computer, and then press esc or hold down the volume button while the “Hold the Volume Down button to enter the BIOS Startup Menu” message is displayed at the bottom of the screen. 2. Press or tap f10 to enter Computer Setup.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.
Using HP Client Security HP Client Security software is preinstalled on computer models. This software can be accessed through the HP Client Security tile on the Start screen, the HP Client Security icon in the notification area at the far right of the taskbar, or Windows Control Panel.
9 Maintenance Cleaning your computer Use the following products to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands).
Cleaning the TouchPad, keyboard, or mouse WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.
10 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points.
Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the hard drive.
Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Using Windows Refresh or Windows Reset When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.
11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Select Main > Ignore Changes and Exit , and then follow the on-screen instructions.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete.
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup.
Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: 1. Open the Select Boot Device menu by turning on or re.
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly.
Click Download , and then select Run . 82 Chapter 11 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI).
12 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: IMPORTANT: All labels described in this section will be located on the bottom of the keyboard and on the back of the tablet.
13 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.
A Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information.
B Troubleshooting Troubleshooting resources ● Access website links and additional information about the computer through HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. NOTE: Some checkup and repair tools require an Internet connection.
The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause: ● The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is an energy-saving feature that turns off the display.
An external device is not working Follow these suggestions if an external device does not function as expected: ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power.
C Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index Symbols/Numerics 2-finger pinch zoom TouchPad gesture 31 A AC adapter, testing 51 AC adapter/battery light 14 administrator password 60 ambient light sensor 7 antivirus software 67 audio functio.
J jacks audio-in (microphone) 5, 15 audio-out (headphone) 5, 15 Java Card defined 54 inserting 55 removing 55 K keyboard hot keys, identifying 37 keypad embedded numeric 12 identifying 37 keypad, exte.
TouchPad buttons 10 using 28 TouchPad gestures 2-finger pinch zoom 31 rotating 32 scrolling 30 TouchPad light, identifying 11 TouchPad zone identifying 10 traveling with the computer 84, 86 turning off the computer 45 U unresponsive system 45 USB 3.0 charging (powered), identifying 14 USB 3.
An important point after buying a device HP Elite x2 1011 G1 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP Elite x2 1011 G1 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP Elite x2 1011 G1 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP Elite x2 1011 G1 you will learn all the available features of the product, as well as information on its operation. The information that you get HP Elite x2 1011 G1 will certainly help you make a decision on the purchase.
If you already are a holder of HP Elite x2 1011 G1, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP Elite x2 1011 G1.
However, one of the most important roles played by the user manual is to help in solving problems with HP Elite x2 1011 G1. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP Elite x2 1011 G1 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
