Instruction/ maintenance manual of the product Deskjet F4200 HP
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HP Deskj et F4 200 A ll-in- One se r ie s W indo w s He lp.
HP Deskjet F4200 All-in-One series.
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Contents 1 HP Deskjet F4200 All-in-One series Help ............................................ ...................................7 2 HP All-in-One ov erview The HP All-in-One at a glance................... ...........................................
Perform special print jobs............... ...................................................................................... ....38 Print a borderless image......... ................................ ................................... ............
Work with print cartridges..... .............................................................. .................................. ....69 Handle the print cartridges......................................... ....................................... .....
Copy troubleshooting............... .................................... ................................ ........................ ...127 Nothing happens when I try to copy......................................... .....................................
Notice to Windows 2000 user s.................. .............................................................................214 Environmental product stewar dship program ......................... ................................................214 Paper use.
6 Contents.
1 HP Deskjet F4200 All-in- One series Help For information a bout the HP All-in-One, see: • HP All-in-O ne overview • Find more info rmation • How do I? • Connection inf ormation • Load orig.
Chapter 1 8 HP Deskjet F4200 All-in-One series Help HP Deskjet F4200 All-in-One series Help.
2 HP All-in-One overview The HP Deskjet F4200 All-in-One series is a versatile device that enables easy-to-use copying, scanning, and pri nting. Copy The HP All-in-One allows you to prod uce high-qual ity color and black- and-white copi es on a variety of paper types.
Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection * * Use only with the power adapter supplied by HP.
Label Icon Name and Description 1 Ink Level lights: Show ink level informatio n for each print cartridge, four for the tri-color cartridge and four for the black cartridge. Check Print Cartridge lights: Ind icates the need to reinser t the specified print cartridge, replace the print cartridge, or close the print cartridge do or.
Label Icon Name and Description When the HP All-in-One is off, a minimal amount of power is still used by the product. To completely disconnect the power supply to the HP All-in-One, turn the product off, and then unplug the power cord.
The following ta ble describes common situat ions and explains what the l ights mean. Light status What it means All lights are off. The HP All-in-One is turned off. Press the On button to turn on the product. The On light and one of the Paper Selec tion lights are on.
NOTE: The HP Photosmart software su pports the following file form ats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG Chapter 2 14 HP All-in-One overview HP All-i.
3 Find more information You can access a variety of resources, both printed and onscreen, that provide information abo ut setting up and using th e HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All- in-One and installing software.
Chapter 3 16 Find more information Find more information.
4 How do I? This section contains links to commonly performed tasks, su ch as printing photos and optimizing your print jobs . • How do I change the print settings? • How do I print borderless pho.
Chapter 4 18 How do I? How do I?.
5 Connection information The HP All-in-One come s equipped with a USB port so you can connect di rectly to a computer using a USB cab le. You can also share the product over an existing home network.
Chapter 5 20 Connection information Connection informat ion.
6 Load originals and load paper You can load many differen t types and sizes of paper in the HP All-in-One, includ ing letter or A4 paper, p hoto paper, transparenc i es, business cards, and envelopes.
paper types, remember to chan ge the paper type setting s. For more information, see Set the paper type for p rinting . This secti on contains the fo llowing topic s: • Recommended pa pers for print.
HP All-in-One Paper or HP Printing Paper • HP All-in-O ne Paper is specifically designed for H P All-in-One products. It ha s an extra bright bl ue-white shade that pro duc es sharper text and richer colors than ordinary multifunction papers. • HP Printing Paper is a high-quality multif unction pape r.
NOTE: For a complete list of su pported media sizes, see the printer so ftware. Papers to avoid fo r all print and copy jobs • Any size paper othe r than those list ed in the printer software. • Paper with cutou ts or perforations (unless specifically desi gned for use with HP inkjet devices).
To load full-size p aper 1. Pull out the tray extension. NOTE: When you use leg al-size paper, leave the tr ay extender closed. 2. Slide the paper-width guid e to its outermost position.
4. Insert the stack of paper i nto the input tray with the short edge forward. Ensure that the side you want to print on faces down. Sli de the stack of paper to ward the product until it stops. CAUTION: Make sure that the product is id le and silent when you load paper into the input tra y .
To load photo paper in the i nput tray 1. Remove all paper from the input tray. 2. Insert the stack of pho to paper into the far-right side of the input tr ay with the print side or glossy si de down and short edge forward. Slide the sta ck of photo paper toward the produ ct until it stops.
To load index cards i n the input tray 1. Remove all pape r from the input tray. 2. Insert the stack of cards vert ically (short edge facing outwards), with the si de you want to print on facing down, into the far-right si de of the input tray. Slide the stack of cards forward until it stops.
To load envel opes 1. Remove all paper from the input tray. 2. Insert one or more envelopes into the far-righ t side of the input tray, with the envelope flaps on the left and facing up. Slide the stack of e nvelopes forward until it stops. TIP: To avoid paper ja ms, tuck the flap inside each envel ope.
For best results, se t the paper type before co pying or printing. Related topics • Load phot o paper • Set the paper type f or printing • Set the copy paper type Chapter 6 30 Load originals and.
7 Print from your computer The HP All-in-On e can be used with any software ap plication that allows printing. You can print a range of pr ojects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters.
Make the HP All-in-One the default printer You can set the HP All-in-O ne as the default printer to use from a ll software applications. This means that th e HP All-in-One is automatically selected i n the printer list when you select Print f rom the File menu in a software application.
the Size list to see if a defined pap er size already exists for the type of paper you are using. Paper type Suggested paper size settings Copier, multi-purpose, o r plain papers Letter or A4 Envelope.
To view the pr int resolution 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propertie s dialog box.
4. Click the button that opens the Pr operties dialog box. Depending on your sof tware application, this button m ight be called Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Featur es tab. 6. In the Basic Options area, do one of the following: • Click Portrait to print the document vertic ally on the page.
To preview your print job 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propertie s dialog box.
• Presentation printing : Print high-q uality documents, including letters and transparenci es. • Two-sided (Du plex) Printing : Print two -sided page s with the HP All-in -One manually.
3. Click the button that opens the Propertie s dialog box. Depending on your sof tware application, this bu tton might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click the printing shortc ut that you want to delete.
3. On the File menu in your software application, click Print . 4. Make sure the product is the selected pri nter. 5. Click the button that opens the Pr operties dialog box. Depending on your sof tware application, this button m ight be called Properties , Options , Printer Setup , Printer , or Prefer ences .
4. Click the button that opens the Propertie s dialog box. Depending on your sof tware application, this bu tton might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 5. Click the Features tab. 6. In the Basic Options area, select the appropriate pla in paper type from the Paper Type drop -down list.
6. In the Basic Options area, select th e appropriate photo paper type f rom the Paper Type drop-down list. 7. In the Resizing Options area, cli ck the appropriate paper size from the Size list. If the paper size and pa per type are not compatible, the product sof tware displays an alert and allows you t o select a different type or size.
Printing in maximum dpi takes longer than printi ng with other settings and requires a large amount of disk spa ce. To print in Ma ximum dpi mo de 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print .
7. For binding, do one of the f ollowing: • For binding on the top like a not ebook or calendar, select the Flip Pages Up check box. This causes the odd and even pages of your do cument to print opposite of each other top-to-bottom.
To print a multip le-page do cument as a bookle t 1. Load paper into the input tray. The paper shou ld be thick enough so that the image s do not show thro ugh to the other side. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer.
13 5 7 9 11 Figure 7-1 Left-edge binding for left-to-r ight languages 1 3 5 79 1 1 Figure 7-2 Right-edge binding for right-to-left languages Perform special print jobs 45 Print.
Print multip le pages o n a sin gle sheet You can print up t o 16 pages on a single sheet of paper. 12 4 3 To print multipl e pages on a single sheet 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print .
Print a multip le-page docume nt in reverse order Because of the way the pa per feeds through the HP All-in-One, th e first page that prints is print side up at the botto m of the stack. Usually this means you nee d to put the printed pages in the correct order.
Reverse an im age for ir on-on transf ers This feature reverses an image so you can use it fo r iron-on transf ers. This feature is also useful for transparencie s when you want to make notations o n the back of the transparency w ithout scratching the original.
6. In the Basic Options area, from the Paper Type drop-down list, select More . Then select the appropriate paper type. TIP: If you want to make notat i ons on the back of the t ransparencies and erase them later without scratching the ori ginal, click the Advanced tab, and select the Mirror Image check box.
Print a poster You can create a post er by printing a document on multip le pages. The HP All-in-One prints dotte d lines on some pages to indicate where to trim the pages bef ore taping them together. To print a poster 1. Make sure you ha ve paper loaded in the input tray.
To print a W eb page 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your Web browser, click Print . TIP: For best results, select HP Smart Web Printing on the File menu. A check mark appears when it is se lected. The Print dialog box appea rs.
4. Select the print j ob you want to cancel. 5. On the Document menu, click Cancel Prin ting or Cancel , or press the Delete key on your keyboard. It can take a few mome nts for the print job to be cancelled . To stop a print job fro m the computer (Windows 2000 user s) 1.
To resume a print jo b from the computer (Windows 20 00 users) 1. O n the Windows taskbar, clic k Start , point to Settings , and then click Printers . 2. Do uble-click the product icon. TIP: You can also dou ble-click the printer icon in the Windows taskbar.
Chapter 7 54 Print from your computer Print.
8 Use the copy features The HP All-in-One allows you to prod uce high-qual ity color and black- and-white copi es on a variety of paper types. You can enlarge o r reduce the size of an original to fi t a specific paper size, ad just the copy quality, and make high-quality copies of photos, including bo rderless copies.
Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Business Card (.
Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Two 4x6 Photos (Portrait) 8.5x11 or A4 Document Set the copy paper type You can set the paper type for copyi ng to Plain , Photo (Large ) , or Photo (Small) .
Paper type Cont rol panel setting HP Advanced Paper Plain HP All-in-One Paper Plain HP Printing Paper Plain Other inkjet paper Plain Legal Plain Related topics Control panel butto ns Perform special c.
Related topics Control pane l buttons Set the copy pa per type Make multiple co pies of the same original You can set the number of co pies from the control panel or from the soft ware that you installed wit h the HP All-in-One. To make multiple co pies of an original from the control panel 1.
3. Press the Paper Selection button to sele ct either Photo (Large) or Photo (Small) depending on t he size of the paper loaded in the input tray. NOTE: When copying a 10 x 15 cm (4 x 6 inch) original with 216 x 280 mm (8.
Related topics Control pane l buttons Stop copying To stop copyi ng ▲ Press Cancel on the control pa nel. Related topics Control pane l buttons Stop copying 61 Use the copy fea tures.
Chapter 8 62 Use the copy features Use the copy featur es.
9 Use the scan features Scanning is the process o f converting text and pictures into an electro nic format for your computer. You can scan almost anyth i ng (photos, magazine arti cles and text documents) on the HP All-in -One.
computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, ne ar the time. NOTE: Closing the HP Digi tal Imaging Monitor icon in the Windows syst em tray can cause the HP All-in-One to lose some of its scan functionality.
Edit a scanned image You can edit a scanned i mage, such as a photo or graphic, using the software you installed with th e HP All-in-One. Using this softw are, you can rotate or crop the image, as well as adjust the brigh tness, contrast, and color saturation .
Chapter 9 66 Use the scan features Scan.
10 Maintain the HP All-in-One The HP All-in -One requires l ittle maintena nce. Sometimes yo u might want to clean the glass and lid backing to re move surface dust and ensure that yo ur copies and scans remain clear. You wil l also need to rep lace, align, or clean your prin t cartridges from time to time.
3. Dry the glas s with a dry, soft, li nt-free cloth to preve nt spotting. 4. Plug in the power cord, and then turn on the product. Clean the l id backing Minor debris can accumulate on the white do cument backing located underneath the l id of the HP All-in-O ne.
4. If further cleaning is needed , repeat the previous steps usin g isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol o n the glass or exterior of the product, as this might damage it.
plastic tape has not been remove d from the print cartridges, the print cartridge s are low on ink, or the print carriage is blocked. This secti on contains the fo llowing topic s: • Handle the pri .
NOTE: Handle the print cartridges carefully. Dropping or jarri ng cartridges can cause temporary printing pro blems, or even permanent dama ge. Check the estimate d ink levels You can easily check the ink su pply level to determine how soon you might need to replace a print cartridge.
options are avail able for your printer. Standard a nd value choices use the same ca rtridge selection numbers. Choose origin al HP cartridges for how you print • Standard for everyday printing: You occasionally print directions, docum ents, and even a photo now and then, but you still expect high quality and reliable printing.
To replace the pri nt cartridges 1. Make sure the product is on and you h ave letter or A4 unused plai n white paper loaded in the input tray. 2. Open the print cartridge door. The print carriage should move to the fa r right side of the product. If the print carriage does not move to the right side, turn the product off, and the n on.
6. Remove the new print cartridge from its packa ging, being careful to touch only the black plastic. Gently rem ove the plastic tape using the pin k pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing ) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored co ntacts or ink nozzles.
8. Close the print cartridge door. 9. Afte r the print cartri dge alignment sh eet prints, load it on the right front co rner of the glass with the top of the page to the right. 10. Press the Scan button. The product aligns the pr int cartridges. Recycle or discard the print cartridge alignment sh eet.
For more information a bout ink-backup mode, see the fo llowing topics: • Ink-backup mode output • Exit ink-backup mode Ink-backup mode output Printing in ink-backup mo de slows the printer and affects the quality of printout s. Installed print cartridge Result Black print cartridge Colors print as grayscale.
To align newly ins talled print cartridges 1. Before installing the print cartridges, make sure you have l etter or A4 unused plain white paper loade d in the input tray. Once you install the cartri dges, the product prints a pri nt cartridge alignment sheet.
3. Click the Device Services tab. 4. Click Clean the Print Cartri dges . 5. Follow the promp ts until you are satisfied with the quality o f the output, and then clic k Done . If print quality sti ll seems poor after you clean the print cartri dges, try cleaning the print cartridge con tacts before replacing the af fected print cartridg e.
2. Wait until the print carriage is idle a nd silent, and then unplug the power cord from the back of the produ ct. 3. Lightly press down on the pri nt cartridge to release it, and then pull it towards you ou t of the slot. NOTE: Do not remove both print cart ridges at the same time.
9. Repeat if neces sary for the other print cartridge. 10. Gently cl ose the print cartridge door and plug the power cord into the back of the product.
To clean the area around the ink n ozzles 1. Turn on the product and open the pr int cartridge door. The print carriage moves to the far right side of t he product. 2. Wait until the print carriage is idle a nd silent, and then unplug the power cord from the back of the produ ct.
7. Hold the print cartridge with the HP logo on top, an d insert the print cartridge back into the slot. Make su re you push the print cartridge in firm ly until it snaps into place. 8. Repeat if neces sary for the other print cartridge. 9. Gently close the print cartri dge door an d plug the powe r cord into the b ack of the product.
11 Shop for ink supplies For a list of print cart ridge numbers, see the printed docu mentation that came with the HP All-in-One . You can also use the software that came with the HP All-in-One to find out the reorder number fo r all the print cartridges.
Chapter 11 84 Shop for ink supplies Shop for ink supplies.
12 Troubleshooting This section contai ns the following topi cs: • View the R eadme file • Hardware setup troubleshooting • Software instal lation troubleshooting • Paper jams • Print cartri.
This secti on contains the fo llowing topic s: • The product wil l not turn on • I connected th e USB cable, but I am h aving problems using the HP All-in-One w ith my comp uter • After setting .
• Test the power outlet to make su re it is working. Plug in an appliance that you know works, and see if the app liance has power. If not, then t here might be a problem with the p ower outlet. • If you plugged the produ ct into a switched outlet, make sure the outlet is swi tched on.
Solution 5: Contact HP supp ort for service Solution: If you have comple ted all of the steps provide d in the previous solution s and are still having a probl em, contact HP support for serv ice. Go to: www.hp.com/support . If prompted, choose yo ur country/region, and the n click Contact HP for technical support.
After setting up the product, it d oes not print Solution: • Look at the On butt on located on the product. If it is not lit, the product is turned off. Make sure t he power cord is firmly connect ed to the product and p lugged into a power out let.
• Check other printers or scanners. You might need to disconnect older products from your computer. • Try connecting the U SB cable to another USB port on your comput er. After you check the connections, try restarting your comput er. Turn the product off and then on again.
A red X appears on the USB con nect prompt Solution: Verify that the product is set up properly, and then try to re-establish the connection. To retry the USB connection 1. Verify that the USB cable is set up properly as follows: • Unplug the USB cable and plug it in again or try plugging the USB cable into a different U SB port.
Some of the buttons are missing in th e HP Solution Center Solution: If the appropriat e icons and buttons for your pro duct do not appear in t he HP Solution Cente r, your installation might not be co mplete, and you might need to uninstall and then reinstall t he software.
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When the softwa re installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To verify that t he software is properly installed, double-click the HP Solution Ce nter icon on the desktop.
If the jammed pa per is not in the rear roll ers, check the front a ccess door. Occasionally small media jams may not be re achable from the rear access door. Use the fron t access door if unable t o clear the jam from the rear access door. To clear a paper ja m from the rear access door 1.
2. Gently pull out any paper that might have jamme d. CAUTION: If the paper tears when you are removing it, check fo r torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur.
Try the following: • Information on prin t cartridges • Resolving print cartri dge problems • Resolving print ca rt ridge error messages Informatio n on print cartr idges For best results, use HP p rint cartridges. The following tips he lp maintain HP print cartridges and ensu re consistent print qualit y.
Resolving print ca rtridge problems Many problems can be resolved w ith the following procedures. If you receive a specific error message about th e print cartridges, see Print cartridge messages for more information. To troubleshoot the print cartridges 1.
NOTE: In the procedures be low, the problem cartridge is identified by the blinking light. The light on the left bl inks when the tri-color print ca rtridge (on the left) is the problem, the light on the right blinks when the black cartri dge (on the right) is the problem, and both ligh ts blink when both cartridges are the problem.
If this did not so lve the issue, try the next solution. Solution 2: Clean the print cartridge contacts Solution: If the print cartridge select ion number is correct and the previous soluti on did not resolve the pr oblem, try cleaning the print cartridge.
3. Make sure you turn off the product by pressing the On but ton. CAUTION: Do not turn off the prod uct by turning off a power strip o r unplugging the power cord from it. If you improperly turn off the pr oduct, the print carriage does not return to th e correct position and the print cartridg es can dry out.
Wrong, inaccurate, or bl eeding colors If your printout has o ne of the fo llowing print q uality problems, try th e solutions in this section for help.
For more information, see: • Load paper • Information on paper Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. If this did not solve the issue, try the n ext solution.
Solution 5: Check the print settings Solution: Check the print settings. • Check the print set tings to see if the color settings are i ncorrect. For example, check to see if the do cument is set to print in grayscale.
NOTE: HP cannot guarantee t he quality or reliability of non-HP supplies. Pri nter service or repairs requ ired as a result of using a non-H P supply will not be covered under warrant y. If you believe you pu rchased genuine HP print cartridges, go to: www.
If this did not so lve the issue, try the next solution. Solution 4: Clean the pri nt cartridges Solution: Print a self-test report to de termine if there is a problem with t he print cartridges. If t he self-test report show s a problem, clean the print cartridges.
Solution 2: Check the print q uality setting Solution: Check the quality setting. Use a hi gher quality setting to increase the amount of ink us ed for printing. NOTE: For maximum dpi reso lution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list .
Solution 2: Check th e print quality setting Solution: Check the quality setti ng. Use a higher quality setting to increase the amount of ink used for printing. NOTE: For maximum dpi resoluti on, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-d own list.
self-test report shows a pro blem, clean the print cartridges. If the problem persists, you might need to replace the prin t cartridges. For more inform ation, see: • Print cartridge troubl eshooting • Print a self-test report Cause: The print cartridges n eeded to be cleaned or there w as insufficient ink.
NOTE: There is no problem w ith the ink supplies and replacin g the print cartridges is un necessary. For more information, see: • Recommended papers for printing and cop ying • Informatio n on paper Cause: The wrong kind of paper was loaded in the input tra y.
Cause: The print cartridges n eeded to be cleaned or there w as insufficient ink. Printouts seem blurry or fuzzy Try the following sol utions if your printout is smudged or unclear. NOTE: There is no problem with the ink supplies and replacing the print cartridg es is unnecessary.
Solution: HP recommends that yo u use HP Advanced Papers or any other paper type that is ap propriate for the product. Always make sure the paper you are printing on is flat.
Ink streaks on the back of the paper Try the following sol utions if there is smeared ink on the back o f your printout. • Solution 1: Print o n a page of plain paper • Solution 2: W ait while the.
Cause: There was not eno ugh paper in the input tray. The text ed ges are jagged Try the followi ng solutions if the text in y our pri ntouts is not sharp and the edges are rough. NOTE: There is no problem w ith the ink supplies and replacin g the print cartridges is un necessary.
Cause: A stack of envelopes wa s loaded incorrectly. If this did not solve the issue, try the n ext solution. Solution 2: Load a differ e nt type of envelope Solution: Do not use shiny or embossed en velopes or envelopes that have clasps or windows. Cause: The wrong type of e nvelope was loaded.
The produ ct is not r esponding Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved.
Solution 4: Check for a p rint carriage stall Solution: Turn off the product. Lower the input tray, open the front access door, and remove any object s that are blocking th e print carriage (including an y packing materials), and then t urn on the product.
Solution 6: M ake sure that the product is turned on Solution: Look at th e On button locat ed on the product. If it i s not lit, the product is turned off. M ake sure the power cord is firmly conne cted to the product an d plugged into a power outlet.
The product prints meanin gless characters Try the following sol utions to resolve the issue. Solut ions are listed in order, with the m ost likely solution first. If the first so lution does not solve the problem, cont inue trying the remaining solut ions until the issue is resolved.
Some documents t ake a long time to print. If not hing has printed several minutes after you sent a print job t o the product, check the product displ ay to see if there are any messages. Cause: The product was bu sy with another task. If this did not so lve the issue, try the next solution.
Solution 5: Lo ad more paper in the i nput tray Solution: If the product has only a few sheets rema ining, load more paper in the input tray. If there i s plenty of pape r in the input tray, remove the pape r, tap the stack of paper against a flat surface, and reload the paper in to the input tray.
Cause: The print settings were set to print the first page of your document first. Because of the way th e paper feeds through the product, this me ans the first page will be print side up at the bottom of the stack. The margins a re not printing as expected Try the following so lutions to resolve the issue.
Solution 3: Check the paper gui de position Solution: Remove the stack of paper fr om the input tray, and then reload the paper. Make sure that you slid e the paper-width guide to the ri ght until it stops at the ed ge of the paper. For more information, see: Load paper Cause: The paper guide s are not positioned correctly.
Solution 1: Check th e margins in your software appl ication Solution: Make sure the margin se ttings for the document do n ot exceed the printabl e area of the p roduct. To check your m argin settings 1. Preview your prin t job before sending it to th e product.
Cause: The paper is lo aded incorrectly. A blank page came out whi le printing Try the following sol utions to resolve the issue. Solut ions are listed in order, with the m ost likely solution first. If the first so lution does not solve the problem, cont inue trying the remaining solut ions until the issue is resolved.
If this did not so lve the issue, try the next solution. Solution 4: Check the print cartridges for protective t ape Solution: Check each print ca rtridge. The tape might have been removed from the copper-colored conta cts, but still might cover the ink nozzl es.
Copy troubleshooting Use this section to so lve these copy problems: • Nothing ha ppens wh en I try to copy • Parts of the orig inal do not appear or are cut off • The printout a ppears enlarged.
If this did not so lve the issue, try the next solution. Solution 3: Wait for the prod uct to finish other tasks Solution: Check the On light. If it is bli nking, the product is busy. If the product is pe rforming another task su ch as printing or sc annin g, your copy job will be delaye d until the product completes the current task.
Solution 1: Place the original correctl y on the glass Solution: Load your original print side down on th e right front corner of the gla ss. Cause: The original was pl aced incorrectly on the glass. If this did not solve the issue, try the n ext solution.
The printout is blank Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved.
A borderless co py has white space around the edges Try the following sol utions to resolve the issue. Solut ions are listed in order, with the m ost likely solution first. If the first so lution does not solve the problem, cont inue trying the remaining solut ions until the issue is resolved.
Scan fails Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved.
Cause: The HP Photosmart Software was not running on your computer. If this did not solve the issue, try the n ext solution. Solution 5: Make sure y ou have sufficient computer memory Solution: Close all applications th at are not in use. This incl udes applications that run in the background, such as screen savers and virus ch eckers.
Cause: The origin al was placed in correctly on the glass. Scanned image i s incorrectly cropped Solution: The autocropping feat ure in the software crops anything that i s not part of the main image. Som etimes this might not be what you want. In that case, turn o ff autocropping in the software and crop the scanned image ma nually, or not at all.
Solution 1: Make sure th at the brightness is set appropriatel y in the software Solution: Adjust the brightness in the software, and then rescan the original. To adjust the brigh tness 1. In the HP Scan ning window, click Lighten/Darken in t he Basic menu or the Tools panel.
This secti on contains the fo llowing topic s: • Flashing light s • Product messages • File messages • General user messages • Paper messages • Power and connecti on messages • Print cartridge messages Flashing lights The lights on the pro duch flash in special sequences to inform you about various error conditions.
On ligh t R esume light Check Print Cartridge lights Paper Selectio n lights Description Solution On Off Both blinking Current selectio n On, Others Off The print cartridges are missing or not seated correctly. Install or remove and reinsert print cartridges.
On light Resume light Check Print Cartridge lights Paper Selectio n lights Description Solution On Blinking Both blinking Current selectio n On, Others Off The print carriage is stalled. Open the front access door, and check that the carriage is not blocked.
On ligh t R esume light Check Print Cartridge lights Paper Selectio n lights Description Solution Black print cartridge light Off The tri-color print cartridge has been removed. Replace the tri-color print cartridge, or print in ink-backup mode with the bl ack print cartridge.
Cause: The front access do or or the print cartridge door was open. Firmware revisio n mismatch Solution: To find support and warra nty information, go to the HP Web site at www.hp.com/support . If prompted, choose your cou ntry/region, and then click Contact HP for information on calling for technical support.
Memory is full Solution: Try making fewer copies at a time. Cause: The document you are copyin g has exceeded the memory of the product. Scan errors Review this section if yo u receive an error such as one of the followin g: • An error occurred communi cating with the scanning device .
drive. Make sure to rem ove them properly using the uninsta ll utility provided wit h the software. To unins tall from a Windows c omputer NOTE: Use this m ethod if Uninsta ll is not availa ble in the Windows Start menu (click Programs or All Programs , HP , Deskjet F4200 All-In -One series , Uninstall ).
7. Click Next through all of the screens tha t appear in the Wizard to inst all the USB Composite Device . 8. Click Finish to fini sh the insta llation. 9. Try to scan again. 10. If the s e steps do not resolve th e problem, try using a different USB cable to connect the product to the compute r.
Solution 4: Check the statu s of the product Solution: Check the status of the product in the HP Solution Center. To check the s t atus of th e product 1.
2. M ake sure the p roduct is tu rned on. 3. If the product is not receiving e lectrical power, connect it to anot her power outlet. 4. Turn off the product and reset it by disconnecting the power cord. 5. W ait 5 seconds, and plug in the po wer cord.
5. If there are othe r USB devices connected t o the computer, disconnect the oth er devices, except for the keyboard and the mouse. 6. Check the USB cabl e to make sure it is functioning pro perly. NOTE: If you are using an older ca ble, it might not be working properly.
7. Select the product from the TWAIN source list. 8. Click File , and then click Scan New . Imaging for Windo ws will scan from the produc t using TWAIN software instead of the HP Soluti on Center. Cause: If you could scan using WI A, this indicates that there was a problem with the HP Soluti on Center.
The Registry Editor appears. c . In the Registry Editor , select My Computer . d .W i t h My Compu ter highlighted, click File , and then click Export . e . Browse to a storage l ocation that is easy for you to remember; for exam ple: My Documen ts or Desktop .
Cause: The Lex bceserver service installed by a Lexmark printer, Lexmark all-in- one, or Dell al l-in-one, caused a scan communi cation error. If this did not solve the issue, try the n ext solution.
Solution 11: Check the USB chipset an d controller Solution: Check the USB chipset and cont roller. Scan communication errors can o ccur because of compatibility issues with USB chipsets installed on the computer.
8. Make sure the power cord is firmly connected to bot h the product and the power adaptor. Plug the power cord into a grounded power out let, surge protector, or power strip. 1 Power connection 2 Power cord and adaptor 3 Grounded power outlet 9. Turn on the product.
To print a self-test report 1. Load letter or A4 un used plain white paper into th e input tray. 2. Press and hol d the Cancel butto n and then pr ess the Start Copy Color butto n. The product prints a self-test report, which might indicate the source of the printing problem.
c . Disconnect the pow er cord from the back of the product. d . Reco nnect the power cord to the back of the product . e . Press the On to turn on the product.
To turn off programs th at run in the background a . On the Window s taskbar, click Start . b . Depending on your operating syst em, do one of the following: • In Windows Vista: In St art Search , type MSCONFIG , and then p ress Enter . When the User Account Co ntrol dialog box appears, click Continue .
5. In stall the software. To install the so ftware a . Insert software CD into the CD-ROM drive of t he computer. The software installation will start automatically. NOTE: If the installation does not run automatically, from the Windows Start menu, click Start Search (or Run ).
3. Make sure the test patterns show a complete grid and the thick col o r lines are complete. • If more than a few line s in a pattern are broken, this might in dicate a problem with the nozzles.
4. Reconnect the USB cable to the product and the co mputer. After reconnecting the U SB cable, the product should start printin g the jobs in queue. NOTE: If you are connecting the product through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your compute r.
To verify the print driver 1. Depending upon your operating system, do one of the following: • Windows Vist a: On the Windows taskbar, click Start , click Control Panel , and then click Printers . • Windows XP: On the Windows taskbar, click Start , click Control Panel , and then click Printers and Faxes .
3. On the Printer menu, make sure there ar e no check marks next to Pause Printing or Use Printer Offline . On the Printer menu, make sure ther e ar e no check marks next to Pause Printing or Use Printer Offline . If a check mark is pr esent on either option, click the menu option to remo ve it.
Cause: The print spoo ler needed to be rest arted. If this did not so lve the issue, try the next solution. Solution 8: Check the software application Solution: Verify whether the software appli cation is the prob lem. To verify the software application 1.
If this did not solve the issue, try the n ext solution. Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly att ached and plugged in. Also, make sure that the product is turned on. To check the power supply 1.
To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plu gged into a USB port on your computer. 3. Try to scan again. If the scan fails, cont inue to the next step.
Solution 3: Restart the com puter Solution: Re start the computer. Cause: You might not have rest arted the computer after installing t he product software. Or, the re might have been another problem wit h the computer. If this did not solve the issue, try the n ext solution.
7. Follow the onscreen instructions and the instructions pro vided in the Setup Guide that came with the p roduct. 8. If you are still h aving trouble scanning, remove the following additio nal applications from the Add/Remove Programs list, if they are present.
Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly att ached and plugged in. Also, make sure that the product is turned on. To check the power supply 1. Make sure the power cord is firmly connected to bot h the product and the power adaptor.
To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plu gged into a USB port on your computer. 3. Try to scan again. If the scan fails, cont inue to the next step.
Solution 3: Restart the com puter Solution: Re start the computer. Cause: You might not have rest arted the computer after installing t he product software. Or, the re might have been another problem wit h the computer. If this did not solve the issue, try the n ext solution.
7. Follow the onscreen instructions and the instructions pro vided in the Setup Guide that came with the p roduct. 8. If you are still h aving trouble scanning, remove the following additio nal applications from the Add/Remove Programs list, if they are present.
3. Remove all the items that are related t o the HP scanning software. A message appears on the computer to restart after removing some p r ograms from the Add/Remove Programs li st. 4. Select Click here to re start later . 5. Disconnect the product from your com puter and then restart your comput er.
3. Remove all the items th at are related to the HP scanning software. A message appears on the comp uter to restart after removing some pr ograms from the Add/Remove Programs list. 4. Select Click here to restart later . 5. Disconnect the pr oduct from your computer and then restart your co mputer.
• Solution 5: Uninst all and reinstall the HP Photosmart Software • Solution 6: Contact H P support for service Solution 1: Re set the product Solution: Turn off the product and reset it by di sconnecting the power cord. Wait 60 seconds, and then plug in the power cord.
To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plu gged into a USB port on your computer. 3. Try to scan again. If the scan fails, cont inue to the next step.
Solution 3: Restart the com puter Solution: Re start the computer. Cause: You might not have rest arted the computer after installing t he product software. Or, the re might have been another problem wit h the computer. If this did not solve the issue, try the n ext solution.
7. Follow the onscreen instructions and the instructions pro vided in the Setup Guide that came with the p roduct. 8. If you are still h aving trouble scanning, remove the following additio nal applications from the Add/Remove Programs list, if they are present.
Error reading or writi ng the file Solution: Check to see if you have the right fold er and file name. Cause: The product soft ware could not open or save the file. File not found Solution: Close some applications and try the task again. Cause: There was not eno ugh available memory on your com puter to create a print preview file .
Cannot crop Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved.
• The software that came with the product was not installed correctly. • The software th at came with the product is installe d, but it was not running. No scan options Solution: Make sure the software is installed and running. For m ore information, see the Setup Guide t hat came with the HP All-in-One.
Out of paper Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved.
5. Insert the stack of paper into the inp ut tray with the short edge forward and the print side dow n. Slide the stack of paper forwa rd until it stops.
in the Size list to see if a defined pap er size already exists for the type of paper you are usin g. Paper type Sugge sted paper size settings Copier, multi-purpose, or plain papers Letter or A4 Enve.
Make sure you have the f ollowing materials available : • Lint-free clot h, or any soft material that will not come apart or leave fibers. • Distilled, filte red, or bottled wa ter. To clean the roll ers 1. Turn off the product and remove the p ower cord.
Paper jam or misfee d Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The HP All-in-One h ad a paper jam. Paper mismatch Solution: Change the print setting or load the appropriat e paper in the input tray.
HP All-in-One not found Solution: If the product is not properly connecte d to the computer, communication errors can occur. Make sure the USB cable is securel y connected to the product and the computer, as shown b elow.
Solution 2: Make sure the product is connected to the computer Solution: If the product is not pr operly connected to the computer, communication errors can occur. Try the following: For more information, see: After setting up the product, it does not print Cause: The computer was no t communicating with the prod uct.
Solution 2: Make sure the p r oduct is co nnected to the computer Solution: If the product is not properly connecte d to the computer, communication errors can occur. Make sure the USB cable is securel y connected to the product and the computer, as shown b elow.
NOTE: HP cannot guaran tee the quality or reliab ility of non-HP supplies. Printer service or repairs re quired as a result of using of a non-HP sup ply will not be covered under warranty. If you believe you purchased genuine HP print cartri dges, go to: www.
cartridge availabl e to avoid possible printing delays. You do not need to re place the print cartridges unt il print quality becomes unacceptable. If you have installed a refilled or remanufactured ca rtridge, or a cartridge that has been used in anoth er product, the ink level indicato r may be inaccurate or unavailable .
Solution 1: Prin t a self-test r eport Solution: Print a self-test report to see if the product can print. To print a self-test report 1. Load letter or A4 un used plain white paper into th e input tray. 2. Press and hol d the Cancel butto n and then pr ess the Start Copy Color butto n.
3. If the print carriage did not move, open th e front access door, and make note of where the carriage is stu c k and look for jammed p aper. A paper jam can cause the error me ssage and the print carriage to stall. CAUTION: Do not use any tools or other devices to remove jam med paper.
b . Ch eck for any paper still in the product. Gently pull any paper out of the rollers. c . Replace t he rear access door. Gently push the door forward until i t snaps into place. 6. Do one of the f ollowing, depending u pon the state of the pr oduct: • If the On button lig ht is on and steady, print a sel f-test report.
4. Pl ug the powe r cord directl y into a wall ou tlet. 1 Power connection 2 Power cord and adaptor 5. Try to print from your computer. If the product prin ts when plugged directly into a wall outlet .
To find support and warrant y information, go to the HP Web sit e at www.hp .com/ support . If prompted, choose your cou ntry/region, and then click Contact HP for information on calling for technical support. Cause: Incorrect type of p aper was loaded in the input tra y.
If this did not solve the issue, try the n ext solution. Solution 4: Alig n newly inst alled print cartridg es Solution: You must align the print cartridges t o ensure excellent pr int quality. If the alignment e rror persists and you cannot clear it , your print cart ridge might be defective.
Solution 1: Remo ve and reinsert the print cartridge s Solution: Remove and reinsert the p rint cartridges and verify that th ey are fully inserted and l o cked in place. Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are instal led correctly 1.
5. Reinsert the print cartridge by sliding it forward into t he slot on the right. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 for the tri-color prin t cartridge on the left side. Cause: The indicated print cartridges were installed incorrectl y.
3. Lightly press down on the print cartridge to release it, and the n pull it towards you out of the slot. NOTE: Do not remove both print cartridg es at th e same ti me. Remove and clean each prin t cartridge one at a tim e. Do not leave a prin t cartridge outside the HP All-in- One for more t han 30 minute s.
9. Repeat if necessary for the other print cartridge. 10. Gent ly close the print cartridge door and plug the p ower cord into the back of the product. Cause: The print cartridge contacts n eeded to be cleaned. If this did not solve the issue, try the n ext solution.
If you are using pr int cartridges that are not compati ble with the product, replace the indicated print cartridges with print cartridges that are compatible. If it appears t hat you are using the correct print cartridge s, proceed to the next solution.
To make sure the p rint cartridges are install ed correctly 1. M ake sure the p roduct is tu rned on. 2. Open the print cartridge door. The print carria ge moves to the far right side of the product. 3. Check to make sure you are using the correct print cart ridges for your product.
5. Reinsert the print cartridge by slidin g it forward into the slot on t he right. Then push the print ca rtridge forward until it clic ks into the socket.
3. Check to make sure you are using the correct print cartri dges for your product. For a list of compatibl e print cartridges, see the printed docu mentation that came with the product. 4. Remove the black print cartridge from the slo t on the right.
11. Open the print cartridge d oor and reinsert the tri-co lor print cartridge by sliding it forward into the sl ot on the left. Then push the prin t cartridge forward until it clicks into the slot.
4. Remove the black print cartridge from the slot o n the right. Do not touch the ink nozzles or the co pper-colored contac ts. Check for possibl e damage to the copper- colored contacts or ink nozzles. Make sure the clear pla stic tape has been removed.
Make sure you have the following materials availa ble: • Dry foam rubber swabs, lint-free cloth, or any soft material that w ill not come apart or leave fibe rs.
7. Clean only the copper-colored contacts. Al low the print cartridges to d ry for approximately t en minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the p rint cartridge back into the slot.
Solution 3: Replace th e print cartridges Solution: Replace the prin t cartridges that are experien c ing the problem. If only one of the print cartri dges is experiencing the problem, you can also remo ve it and print using ink-ba ckup mode. NOTE: During ink- backup mode, the pro duct can only pri nt jobs from the computer.
13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Print cartridge warranty information .
• Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are availab le when you register the product 3. Call HP support. Support options and availabilit y vary by product, country/region, and language.
Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Standard phone company charge s apply.
HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, se e Pack the product . HP Korea customer support Chapter 13 210 HP warranty and support HP warranty and su.
Prepare the product for shipmen t If after contacting HP Customer Support or return ing to the point of purchase you are requested to send the product in for service, make sure you re move and keep th.
If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage c aused by improper packaging and/or improper transportation is not covered under the w arranty. 2. Place the return shipping l abel on the outside of the box.
14 Technical information The technical specifications and international r egulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed do cumentation that came with the HP All-in-One .
• Maximum copy enlargement rangi ng from 200-400% (d epends on model) • Maximum copy reduction ranging from 25-50% (depen ds on model) Scan specifications • Image editor included • Integrated .
Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 :2002. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.
Disposal of waste equ ipment by users in private househ olds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this produc t must not be disposed of with your other hou sehold wa ste.
Regulatory notices The HP All-in-One meets product requirements fr om regulato ry agencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in .
VCCI (Class B) compli ance statement for users in Japan Notice to users in Japa n about the power cord Noise emission s tatement for G ermany Geräusc hemission LpA < 7 0 dB am Arbe itsplatz im Normalbetri eb nach DIN 45 6 35 T .
HP Deskjet F4 200 All-in-One series d eclaration of conformi ty Regulatory notices 219 Technical information.
Chapter 14 220 Technical information Technical information.
Index Symbols/Numerics 10 x 15 cm photo paper load 26 2 pages on 1, print 46 4 pages on 1, print 46 4 x 6 inch (10 x 15 cm) borderless photos print 38 4 x 6 inch photo paper, load 26 A A4 paper, load .
improper shutdown 184 ink drying time 177 low 125, 186 sprays inside HP All-in- One 126 streaks on the back of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 8.
print carriage stalled 187 print cartridge protector 76 print cartridges align 76, 191 check ink levels 71 clean 77 clean contacts 78 clean ink nozzle area 80 damaged 193 error message 193 handle 70 i.
An important point after buying a device HP Deskjet F4200 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP Deskjet F4200 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP Deskjet F4200 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP Deskjet F4200 you will learn all the available features of the product, as well as information on its operation. The information that you get HP Deskjet F4200 will certainly help you make a decision on the purchase.
If you already are a holder of HP Deskjet F4200, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP Deskjet F4200.
However, one of the most important roles played by the user manual is to help in solving problems with HP Deskjet F4200. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP Deskjet F4200 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
