Instruction/ maintenance manual of the product COMPAQ NC2400 HP
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Main tenan ce and Ser vice Gu id e HP C om paq nc2 4 00 Not ebook P C Doc ument P ar t Number : 4 0 7 9 4 9-001 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-P ackard Dev elopment Compan y , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervi ce Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
i v Maintenance and S ervi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Cont en ts Maintenance and S ervi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
v i Maintenance and S ervi ce Guide Cont en ts 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index.
Maintenance and S ervi ce Guide 1–1 1 Pr oduc t D esc ription The HP Compaq nc2400 Notebook PC of fers adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi ve multimedia support.
1–2 Mainte nance and Serv ice Gui de Product D escr ipt ion 1.1 F e a t u r e s ■ The follo wing processors, varying b y computer model: ❏ Intel Pentium M 1200 (1.20-GHz) ❏ Intel Pentium M 1100 (1.06-GHz) ❏ Intel Celeron M 423 (1.06-GHz) ■ 12.
Product D escr i ption Maintenance and S ervi ce Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) de vice ■ Support for one T ype I or T y.
1–4 Mainte nance and Serv ice Gui de Product D escr ipt ion 1 .2 Resettin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w the steps below to reset the passw ord.
Product D escr i ption Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power .
1–6 Mainte nance and Serv ice Gui de Product D escr ipt ion 1 .4 Exter nal C om ponents The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Product D escr i ption Maintenance and S ervi ce Guide 1–7 3 Batter y light ■ Amber : A batter y is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A batter y that is the only av ailable po wer source has reached a low-battery condition.
1–8 Mainte nance and Serv ice Gui de Product D escr ipt ion The external components on the right side of the computer are sho w n belo w and described in T able 1-2. R ight-Side Co mponents Ta b l e 1 - 2 Right-Side Components Item Component Function 1 PC Card slot Suppor ts optional T ype or T ype II 32-bit (CardBus) or 16-bit PC Cards.
Product D escr i ption Maintenance and S ervi ce Guide 1–9 The external components on the left side of the computer are sho w n belo w and described in T able 1-3. Left -Side Components Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Smar t Adapter power connector Connects an A C adap ter or an optional pow er adapter .
1–10 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the rear panel of the computer are sho w n belo w and described in T able 1-4.
Product D escr i ption Maintenance and S ervi ce Guide 1–11 T able 1-4 Rear P anel Components Item Component Function 1 RJ-45 (network) jack Connects an optional network cable . 2 Batter y ba y Holds a batter y . 3 Security cable slot Attaches an op tional security cable to the computer .
1–12 Maintenance and Serv ice Gui de Product D escr ipt ion The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Product D escr i ption Maintenance and S ervi ce Guide 1–13 T able 1-5 Rear P anel Components Item Component Function 1 f1 to f12 ke ys (12) P erf or m system and application tasks . When combined with the fn key , s ever al ke ys and buttons perf or m additional tasks as hotk eys .
1–14 Maintenance and Serv ice Gui de Product D escr ipt ion The computer top components are sho wn below and described in T able 1-6. T op Components T able 1-6 T op Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on.
Product D escr i ption Maintenance and S ervi ce Guide 1–15 2 P ow er button When the computer is ■ Off , press to tur n on the computer . ■ On, briefly press to initiate hiber nation. ■ In standb y , br iefly press to resume from standby . ■ In hiber nation, briefly press to restore from hiber nation.
1–16 Maintenance and Serv ice Gui de Product D escr ipt ion The computer top components are sho wn below and described in T able 1-7. T op Components.
Product D escr i ption Maintenance and S ervi ce Guide 1–17 T able 1-7 T op Components Item Component Function 1 P ointing stick b utton s Function lik e the left, middle, and right buttons on an e xter nal mouse. 2 Finger print reader Allo ws a finger print logon to Windows instead of using a pass word.
1–18 Maintenance and Serv ice Gui de Product D escr ipt ion The external components on the bottom of the computer are sho w n belo w and described in T able 1-8. Bot tom Component s Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y .
Product D escr i ption Maintenance and S ervi ce Guide 1–19 4 Hard drive ba y Holds the primar y hard dr iv e. 5 Memor y module compar tment Contains one memor y slot that suppor ts replaceable memory modules. 6 Speaker Produces sound. 7 Bluetooth module compar tment Holds an optional Bluetooth de vice.
1–20 Maintenance and Serv ice Gui de Product D escr ipt ion 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remo v al and Replacement Procedures, ” for disassembly steps.
Maintenance and S ervi ce Guide 2–1 2 T roubl e shooting Å W ARNI NG: Only au thori z ed techni ci ans trained b y HP should r epair this equipmen t . All tr oubleshooting and r epair procedur es ar e detailed to allo w only subas sembl y-/module -lev el repair .
2–2 Mainte nance and Serv ice Gui de T rouble shooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sa ve changes and exit , and then press enter .
T rou bleshooting Maintenance and S ervi ce Guide 2–3 Selec ting fr om t he Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete an Setup pass word. P ow er-On P assw ord Enter , change, or delete a power-on pass word.
2–4 Mainte nance and Serv ice Gui de T rouble shooting Selec ting fr om th e Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Men u Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures.
T rou bleshooting Maintenance and S ervi ce Guide 2–5 Selec ting from t he S y stem C onfiguration Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the system.
2–6 Mainte nance and Serv ice Gui de T rouble shooting 2.2 T roubleshootin g F lo wc h arts Ta b l e 2 - 5 T roub leshooting Flowc har ts Over vie w Flowchart Description 2.1 “Flowchar t 2.1—Initial T roubleshooting” 2.2 “Flowchar t 2.2—No P ower , P ar t 1” 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–7 Flo wc har t 2. 1—Initial T roub leshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchar t 2.
2–8 Mainte nance and Serv ice Gui de T rouble shooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working.
T rou bleshooting Maintenance and S ervi ce Guide 2–9 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchar t 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and cl ean if necessary . Done N Y Po we r o n ? Check batter y by recharging it, moving it to another computer , or replacing it.
2–10 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at po wer sou rce. Internal or external AC adapter? Done Done Done Done Po we r o n ? Po we r o n ? Po we r o n ? Plug directly into AC outlet.
T rou bleshooting Maintenance and S ervi ce Guide 2–11 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchar t 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–13 Flo wc har t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Serv ice Gui de T rouble shooting F lo w cha rt 2 . 8 — No nf un cti on in g D o ck i ng De v ic e (i f appl icable) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer .
T rou bleshooting Maintenance and S ervi ce Guide 2–15 Flo wc har t 2.9—No O peratin g S ystem (OS) Loadin g No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive , P a r t 1. ” Reset power cord in docking device and power outlet.
2–16 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2. 1 0—N o OS Loadin g , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning De vice. ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchar t 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1—N o O S Lo a din g , H ard D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchar t 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2. 1 2—N o OS Loadin g, H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchar t 2.11—No OS Loading, Hard Drive, P a r t 2. ” Clean virus. Done N Install OS and reboot.
T rou bleshooting Maintenance and S ervi ce Guide 2–19 Flo wc har t 2. 1 3—N o OS Loadin g, Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchar t 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–21 Flo wc h art 2. 1 5—No Au dio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchar t 2.
2–2 2 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2. 1 6—N o Audio, P ar t 2 YN Continued from “Flowchart 2.15—No A udio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T rou bleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc har t 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2. 1 8—Nonfunc tionin g K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T rou bleshooting Maintenance and S ervi c e Guide 2 –2 5 Flo wc har t 2. 1 9—Nonfun c tioning P oin ting De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Serv ice Gui de T rouble shooting Flo wc har t 2.20—No N et w ork/Modem Con nectio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and S ervi ce Guide 3–1 3 I llus trated P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Mainte nance and Serv ice Gui de Illustr ated P arts Catalog 3.2 Comp uter M ajor Com ponen ts Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P art Number 1 12.1-inch, WXGA, TFT displa y assembl y (includes wireless antenna transceiv ers and cables) 412676-001 Ref er to Section 3.
3–4 Mainte nance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 4 Ke yboards with pointing sti.
3–6 Mainte nance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number Plastics Kit Includes: 412764-.
3–8 Mainte nance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 15 Bluetooth® module (include.
3–10 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 19 Mini Car d WLAN modules (Continued) 802.11b/g HS WLAN module f or use in the countries listed below .
3–12 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 19 Mini Car d WLAN modules (Continued) 802.11a/b/g GL WLAN module f or use in the countries listed below .
3–14 Maintenance and Serv ice Gui de Illustr ated P arts Catalog Com pu te r M ajor Components.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 19 Mini Car d WLAN modules (Continued) 802.
3–16 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3 .3 Di spla y Assem bly Comp one nts.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–17 T able 3-2 Displa y Assembl y Components Spare P ar t Number Information Item Description Spare P art Number 1 Display bezel 412759-001 2 Display In ver ter 412758-001 3 Display Hinge Kit 412762-001 4 12.
3–18 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.4 P l as tic s Kit.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–19 T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P art Number Plastics Kit Includes: 412764-001 1 PC Ca.
3–20 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.5 Ca bl e Kit Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P art Number Cable Kit Includes: 4127.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–21 3.6 M a s s St ora g e D e vi c es Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P art N.
3–2 2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.7 Miscell an eous (Not I llustra ted) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P .
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–2 3 P ower cor ds: F o r use in the United States 350055-001 F or use in A u stralia 350055-011 F o r use in Europe 350055-021 F o r use.
3–2 4 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.8 Sequ enti al P ar t Number Lis ting Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P art Number Description 325814-001 Ny.
Illustr ated P arts Catalog Maintenance and S ervi c e Guide 3 –2 5 380089-001 HP Docking Station Miscellaneous Plastics Kit 398979-001 Modem module 407159-001 802.
3–2 6 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 407160-002 802.11b/g LJ WLAN modu le f o r use in the R O W countr ies listed below: China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 407160-291 802.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–2 7 407674-001 802.11a/b/g GL WLAN module f or use in the MO W1 countr ies listed below: Antigua & Barb uda Argentina A ustralia Bah.
3–2 8 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 412760-001 12.1-inch WXGA, TFT displa y panel 412761-001 Displa y Screw Kit 412762-001 Displa y Hinge Kit 412763-001 Displa y enclos.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–2 9 412779-001 3-cell, 28.8-WHr batter y 412780-001 6-cell, 57.7-WHr batter y 412782-001 K eyboard with pointing stic k f or use in the .
3–30 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 412782-111 K eyboard with po inting stic k for use in Switz er land (includes pointing stic k cable) 412782-121 K eyboard with pointi.
Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–31 412782-291 K eyboard with pointing stic k f or use in Japan (includes pointing stic k cable) 412782-AB1 K eyboard with pointing stic .
3–3 2 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 412791-001 System board equipped with an Intel P entium M 1100 (1.06-GHz) processor (includes ther mal grease , alcohol pad, and ther mal pad) 412792-001 System board equipped with an Intel P entium M 1200 (1.
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d R ep la cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
R emo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–3 4. 3 Pr e v enti n g Da mage to R emo v able Dr i v es Remov able dri ves are fragile components that must be handled with care.
4–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s 4.4 Pr e v enting El ec trostatic D ama g e Many electronic components are sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity .
R emo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–5 4.5 P ac k a ging an d T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
R emo val and R eplacement Pr eliminari es Maintenance and S ervi ce Guide 4–7 4.7 Groundin g Eq uip ment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr eliminarie s T able 4-1 sho ws ho w humidity af fects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d R ep la cemen t Pr ocedure s This chapter provides remo val and replacement procedures. There are as many as 61 scre ws, in 8 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 . 1 Seria l Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 5 .2 Di sassembl y Seque nce Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.
5–4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures Section Description # of Screws Remo ved 5.9 Bluetooth Module 1 loosened to remov e the Bluetooth module cov er 1 remov ed to remov e the Bluetooth module 5.10 Optical Drive 2 to remov e the optical dr iv e 2 to remov e the optical dr ive brac k et 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 .3 Preparing t he C omp uter for Di sassem bl y Before you begin an y remov al or installation procedures: 1.
5–6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. Remov e the battery by follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. b . Slide and hold the battery release latches 1 to ward the outside edges of the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve co ver to the computer .
5–8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. Loosen the Phillips PM2.0×5.0 hard dri v e retention scre w 1 . 6. Disconnect the hard dri ve connector 2 from the system board.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–9 7. Remov e the two Phillips PM2.0×5.0 hard dri ve brack et scre ws 1 that secure the hard driv e bracket to the computer . 8. Lift the bracket 2 straight up and remo ve it.
5–10 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 9. Remov e the hard driv e from the hard driv e bay . R emo ving the Har d Dri ve.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–11 10. If it is necessary to replace the hard dri ve spacer , remov e the spacer from the hard dri ve. R emo ving the Har d Dri ve S pacer Re v erse the abov e procedure to reassemble and install the hard dri ve.
5–12 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 5 C o m p u t e r Fe e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 412764-001. R eplac ing the Com puter F eet 5 .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–13 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the memory module compartment cov er to the computer .
5–14 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–15 5 .7 M ini Card WL AN Modul e Mini Car d WLAN Module Spare P ar t Number Information 802.
5–16 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 802.11b/g LJ WLAN module f or us e in the R O W countries listed below: 407160-002 China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 802.11b/g LJ WLAN module f or use in Japan 407160-291 802.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–17 802.11a/b/g GL WLAN module f o r use in the MO W2 countr ies listed below: 407674-002 Aruba Au s t r i a Azerbaijan Bahra.
5–18 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Mini Card module compartment cov er to the computer . 3.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–19 5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WLAN module.
5–20 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 7. Remov e the Mini Card WLAN module by lifting the left edge of the module 1 until it rests at an angle, and then pulling the module 2 a way from the socket at an angle.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–21 5. 8 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the Mini Card WLAN module ( Section 5.7 ). 3. Disconnect the R TC battery cable 1 from the system board.
5–2 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 .9 Bluetoot h Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Bluetooth module cov er to the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 3 5. Disconnect the Bluetooth module cable from the Bluetooth module 1 and the system board 2 . ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also a v ailable in the Cable Kit, spare part number 412753-001.
5–2 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 6. Remov e the Phillips PM2.0×3.0 screw 1 that secures the Bluetooth module to the Bluetooth module cov er . 7. Remov e the Bluetooth module 2 from the Bluetooth module cov er .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5 –2 5 5. 1 0 O p t i c a l D r i ve 1. Prepare the computer for disassembly ( Section 5.
5–2 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Remov e the T orx8 T8M2.5×7.0 scre w 1 and the T orx8 T8M2.5×4.0 scre w 2 that secure the optical driv e to the computer . 4. Insert a thin tool, such as a paper clip 3 , into the media tray release hole.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 7 6. If it is necessary to replace the optical dri ve brack et, remove the two Phillips PM2.0×3.0 scre ws 1 that secure the bracket to the optical dri v e. 7. Remov e the optical driv e bracket 2 .
5–2 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 1 1 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Use a thin flat-bladed tool to release the four tabs on the switch cov er from the base enclosure.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 9 3. T urn the computer display-side up with the front towa rd you. 4. Open the computer as far as it will open. 5. Lift the left and right hinge cov er sections of the switch cov er to disengage the switch cov er from the computer .
5–30 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 6. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the LED board. R emo ving the S w itch C o ver 7.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–31 5. 1 2 K eyb o a r d 1. Prepare the computer for disassembly ( Section 5.
5–3 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Remov e the fi ve T orx8 T8M2.5×7.0 scre ws that secure the ke yboard to the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 3 4. T urn the computer display-side up with the front towa rd you. 5. Open the computer as far as possible. 6. Lift the rear edge of the ke yboard 1 and slide it back until the ke yboard cable 2 and pointing stick cable 3 are accessible.
5–3 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 7. Release the ZIF connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 . 8. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 5 11. If it is necessary to replace th e LED board cable, release the ZIF connector 1 to which the LED board cable is attached and disconnect the LED board cable 2 from the system board.
5–3 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 . 1 3 Di spla y Assem bl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Disconnect the wireless ante nna cables from the Mini Card WLAN module ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 7 7. T urn the computer display-side up with the front towa rd you. 8. Open the computer as far as it will open. 9. Remov e the T orx8 T8M2.5×7.0 scre w 1 that secures the display ground cable to the computer .
5–3 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures Ä CA UTION: Support the display as sembl y when r emov ing the follo wing sc r e ws . F ailure t o support the display a ssembl y can result in damage t o the displa y assembl y and other computer components .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5 –3 9 Displa y Assembl y Components Spare P ar t Number Information Description Spare P art Number Displa y bezel 412759-001 Displa y Inv er ter 412758-001 Displa y Hinge Kit 412762-001 12.
5–40 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 15. Remov e the six rubber screw co vers 1 and the six T orx5 T5M2.0×5.0 scre ws 2 that secure the display bezel to the display assembly . ✎ The display bezel rubber scre w covers are a v ailable in the Display Rubber Kit, spare part number 417396-001.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–41 16. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 17. Remov e the display bezel 3 .
5–4 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 18. Disconnect the backlight 1 and display cables 2 from the in verter .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 3 20. Remov e the four T orx5 T5M2.0×5.0 screws 1 that secure the display panel to the display enclosure. 21. Remov e the display panel 2 from the display enclosure. R emo ving the Dis play P anel Displa y Assembl y Subcomponents Spare P ar t Number Information 12.
5–44 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 22. If it is necessary to replace the display hinges, remov e the Phillips PM2.0×3.0 scre ws 1 that secure each hinge to the display panel. 23. Remov e the display hinges 2 .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 5 5. 1 4 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
5–4 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 3. Remov e the following: 1 Four rubber scre w cov ers 2 Fi v e T orx8 T8M2.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 7 4. T urn the computer right-side up with the front towa rd you. 5. Remov e the Phillips PM2.0×4.0 screw 1 and the tw o T orx8 T8M2.5×7.0 scre ws 2 that secure the top cover to the computer .
5–4 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 6. Lift the back edge of the top cov er and swing it up and forward until it rests in front of the computer .
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 9 7. Release the ZIF connector 1 to which the f ingerprint reader board cable is attached and disconnect the f ingerprint reader board cable 2 from the system board. Disconnec ting the F ingerpr int Reader Boar d Cable 8.
5–5 0 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 . 1 5 Fingerp rint Rea der B oard 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–51 3. Release the ZIF connector 1 to which the f ingerprint reader board cable is connected and disconnect the f ingerprint reader board cable 2 . 4. Remov e the two Phillips PM2.
5–5 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 1 6 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5–5 3 2. T urn the computer upside down with the rear panel to ward you. 3. Disconnect the fan cable from the system board.
5–5 4 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 4. T urn the computer right-side up with the front towa rd you. 5. Press the PC Card eject b utton 1 once to release the b utton, then press the b utton again to eject the PC Card slot bezel 2 from the PC Card slot.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 6. Disconnect the LED board cable 1 and the speaker cable 2 from the system board.
5–5 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 7. Remov e the three T orx8 T8M2.5×7.0 screws 1 and the two T orx8 T8M2.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 7 8. Use the optical dri ve connector 1 to lift the left side of the system board 2 until it rests at an angle. 9. Slide the system board 3 to the left at an angle and remov e it from the base enclosure.
5–5 8 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 1 7 PC C a r d A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi c e Guide 5–5 9 2. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2 and remov e the PC Card assembly 3 from the system board. R emo ving the P C Car d Ass embly Re v erse the abov e procedure to install the PC Card assembly .
5–60 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 . 1 8 Modem Modul e 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–61 3. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the modem module to the system board. 4. Lift the rear edge of the modem module 2 to disconnect it from the system board.
5–6 2 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5. 1 9 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 3 2. Remov e the T orx8 T8M2.5×4.0 scre w 1 that secures the speaker to the base enclosure. 3. Remov e the speaker 2 from the base enclosure. R emo ving the S peak er Re v erse the abov e procedure to install the speaker .
5–64 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures 5 .20 F an/H eat Sink As sembly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.
R emo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 5 2. Remov e the T orx8 T8M2.5×7.0 scre w 1 that secures the fan/heat sink assembly to the base enclosure.
5–6 6 Maintenance and Serv ice Gui de Re mo val and R eplacement Pr ocedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and processor 2 each time the fan/heat sink assembly is remo ved.
Maintenance and S ervi ce Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 2.48 to 3.21 cm 28.23 cm 21.28 cm 0.98 to 1.26 in 11.
6–2 Maintenance and Serv ice Gui de Spe cificat ion s T emperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 0°C to 35°C 5°C to 35°C -20°C to 60°.
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 12.1-inch, WXGA Dimensions Height Width Diagonal 16.9 cm 26.2 cm 30.8 cm 6.7 in 10.3 in 12.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–4 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 3 Har d Drives 60-GB* 40-GB* 30-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 D VD±R W and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ).
6–6 Maintenance and Serv ice Gui de Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full strok e < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level Audio-out, 0.
Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 5 DV D - RO M D r i v e Applicable disc Read: DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-R OM (Mode 1 and 2).
6–8 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 6 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Ta b l e 6 - 7 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natura l K eyboard IRQ.
6–10 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394.
Spe cificat ion s Maintenance and S ervi ce Guide 6–11 Ta b l e 6 - 8 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no.
6–12 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Spe cificat ion s Maintenance and S ervi ce Guide 6–13 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
6–14 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 9 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory.
Maintenance and S ervi ce Guide A–1 A Sc r e w L ist ing This appendix provides specif ication and reference information for the scre ws used in the computer . All scre ws listed in this appendix are a v ailable in the Scre w Kit, spare part number 417395-001, and the Display Scre w Kit, spare part number 412761-001.
A–2 Mainte nance and Serv ice Gui de Scr ew Listin g Phill ips P M 2 .0×5 .0 Sc re w Locations Ta b l e A - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 8 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–3 Phill ips P M 2 .0×5 .0 Sc re w Locations Ta b l e A - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty .
A–4 Mainte nance and Serv ice Gui de Scr ew Listin g Philli ps P M2 .0×3 .0 Sc r e w Locations Ta b l e A - 2 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silv er 11 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WL AN module to the computer (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–5 Philli ps P M2 .0×3 .0 Sc r e w Location Ta b l e A - 2 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 11 3.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the Bluetooth mo dule to the computer (documented in Section 5.
A–6 Mainte nance and Serv ice Gui de Scr ew Listin g Philli ps P M2 .0×3 .0 Sc r e w Locations Ta b l e A - 2 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 11 3.0 mm 2.0 mm 4.0 mm Where used: 2 scre ws that secure the optical dr iv e brac k et to the optical dr iv e (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–7 Philli ps P M2 .0×3 .0 Sc r e w Locations Ta b l e A - 2 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 11 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y hinges to the displa y panel (documented in Section 5.
A–8 Mainte nance and Serv ice Gui de Scr ew Listin g Philli ps P M2 .0×3 .0 Sc r e w Locations Ta b l e A - 2 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silv er 11 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem modu le br ack et to the system board (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–9 T orx8 T8M2 .5×7 . 0 Scr e w L ocations Ta b l e A - 3 T orx8 T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 19 7.0 mm 2.5 mm 5.0 mm Where used: 1 One scre w that secures the optical dr iv e to the computer (documented in Section 5.
A–10 Maintenance and S ervi ce Guide Scr ew Listin g T orx8 T8M2 .5×7 . 0 Scr e w L ocations Ta b l e A - 3 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 7.0 mm 2.5 mm 5.0 mm Where used: 1 One scre w that secures the displa y ground cab le screw to the computer (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–11 T orx8 T8M2 .5×7 . 0 Scr e w L ocations Ta b l e A - 3 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the top co ve r to the computer (documented in Section 5.
A–12 Maintenance and S ervi ce Guide Scr ew Listin g T orx8 T8M2 .5×7 . 0 Scr e w L ocations Ta b l e A - 3 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–13 T orx8 T8M2 .5×7 . 0 Scr e w L ocations Ta b l e A - 3 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system boar d to the computer (documented in Section 5.
A–14 Maintenance and S ervi ce Guide Scr ew Listin g T o r x 5 T 5 M 2.0× 5.0 S crew Lo c a t i o n s Ta b l e A - 4 T orx5 T5M2.0×5.0 Screw Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 5.0 Where used: 6 screws that secure the displa y bezel to the displa y assembly (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–15 T o r x 5 T 5 M 2.0× 5.0 S crew Lo c a t i o n s Ta b l e A - 4 T orx5 T5M2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 5.0 Where used: 4 screws that secure the displa y panel to the displa y enclosure (documented in Section 5.
A–16 Maintenance and S ervi ce Guide Scr ew Listin g T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 5 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 6 4.0 mm 2.5 mm 5.0 Where used: 1 Fiv e screws that secure the top co v er to the computer (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–17 Phillips P M2 . 0×4. 0 Sc r ew L ocation Ta b l e A - 6 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silv er 1 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top co ve r to the computer (documented in Section 5.
A–18 Maintenance and S ervi ce Guide Scr ew Listin g Philli ps P M2 .0×2 .0 Sc r e w Locations Ta b l e A - 7 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Silv er 2 2.0 mm 2.0 mm 6.0 mm Where used: 2 screws that secure the fingerpr int read er board to the top cov er (documented in Section 5.
Scr ew L isti ng Maintenance and S ervi ce Guide A–19 T orx8 T8M2 .0×10. 0 Sc re w Locati ons Ta b l e A - 8 T orx8 T8M2.0×10.0 Screw Color Qty . Length Thread Head Width Black 2 10.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the system boar d to the computer (documented in Section 5.
Maintenance and S ervi ce Guide B–1 B Ba ck up a n d R e c o v ery Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recov ery Manager .
B–2 Maint enance and Serv ice Guide Back up and R ecov er y ■ Back up modif ications since your last backup, using HP system restore points. ■ Schedule backups. Ba c king Up S pec ific Files or F ol ders Y ou can back up specif ic f iles or folders to the hard dri ve, to an optional external hard dri ve, or to discs.
Bac k up and R ecov ery Maintenance and S ervi ce Guide B–3 B ac king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are sa ving the full factory image, including the W indows operating system, software applications, and all personal f iles and folders.
B–4 Maint enance and Serv ice Guide Back up and R ecov er y Ba c king U p Modifications M ad e to th e Sys t e m When you back up modif ications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri v e at a specific point in time.
Bac k up and R ecov ery Maintenance and S ervi ce Guide B–5 Sc heduling Ba c k ups T o schedule backups: 1. Select Start > All Pr ograms > HP Backup & Recovery > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next .
B–6 Maint enance and Serv ice Guide Back up and R ecov er y HP Backup and Recov ery Manager allows you to ■ Cr eate reco very discs (highly r e commended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system f ailure or instability .
Bac k up and R ecov ery Maintenance and S ervi ce Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or D VD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager .
B–8 Maint enance and Serv ice Guide Back up and R ecov er y P er forming a Reco v er y from the H ard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indo ws. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recov ery in W indo ws: 1.
Maintenance and S ervi ce Guide C–1 C Dis pl a y Com pon ent Rec y c ling Å W ARNI NG: The bac klight con tains mer c ury . Cautio n should be e xe r c ised whe n r emo v ing and handling the backli ght to a vo id damaging this component and ca using e xposur e to the mer c ur y .
C–2 M aintenance and S ervi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–3 Perform the follo w ing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 M aintenance and S ervi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 .
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 .
C–6 M aintenance and S ervi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure.
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all screws that secure the display panel frame to the display panel.
C–8 M aintenance and S ervi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cover .
C–10 Main tenance and Se rvi ce Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel.
C–12 Main tenance and Se rvi ce Guide Display C omponent Recy cling Å W ARNI NG: The bac klight con tains mer c ury . Cautio n should be e xe r c ised whe n r emo v ing and handling the backli ght to a vo id damaging this component and ca using e xposur e to the mer c ur y .
Displa y Componen t Rec y cling Maintenance and S ervi ce Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Main tenance and Se rvi ce Guide Display C omponent Recy cling 23. Remov e the LCD panel. R emo ving the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and S ervi ce Guide D–1 D Co nnec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel.
D–2 Maintenance and Se rvi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in.
Connec tor P in Assignments Maintenance and S ervi ce Guide D–3 Ta b l e D - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground.
D–4 Maintenance and Se rvi ce Guide Connec tor P in Assignments Ta b l e D - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4.
Connec tor P in Assignments Maintenance and S ervi ce Guide D–5 Ta b l e D - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Se rvi ce Guide Connec tor P in Assignments Ta b l e D - 6 RJ-45 (Netw ork) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Un.
Maintenance and S ervi ce Guide E–1 E P o w er Co rd Set Requiremen ts 3-Con duc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Mainte nance and Servi ce Guide P ow er Cor d Set Requir ements Gen eral R equiremen ts The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cor d Set Requir ements Maintenance and S ervi ce Guide E–3 Coun tr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Ag ency Applicable Note Numbe.
E–4 Mainte nance and Servi ce Guide P ow er Cor d Set Requir ements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and S ervi ce Guide Index–1 In de x 1394 port 1–8 A AC adapter, spare part numbers 3–22 , 3–31 arrow keys 1–13 audio troubleshooting 2–21 audio-in jack location 1–8 pin assig.
Inde x–2 Maintenance and Se rvic e Guide Inde x right-side 1–8 top 1–14 , 1–16 computer feet illustrated 3–19 locations 5–12 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File .
Inde x Maintenance and S ervi ce Guide Index–3 Display Screw Kit, spare part number 3–17 , 3–28 , 3–32 , 5–39 display switch module, spare part number 3–3 , 3–27 docking connector 1–8 .
Inde x–4 Maintenance and Se rvic e Guide Inde x no power 2–8 , 2–10 , 2–11 no video 2–12 , 2–13 nonfunctioning device 2–23 nonfunctioning docking device 2–14 nonfunctioning keyboard 2.
Inde x Maintenance and S ervi ce Guide Index–5 memory module compartment 1–19 memory module compartment cover 5–13 illustrated 3–19 removal 5–13 microphone jack location 1–8 pin assignment.
Inde x–6 Maintenance and Se rvic e Guide Inde x PC Card slot bezel illustrated 3–19 removal 5–54 plastic parts 4–2 Plastics Kit contents 3–19 spare part number 3–7 , 3–19 , 3–28 pointi.
Inde x Maintenance and S ervi ce Guide Index–7 switch cover removal 5–28 spare part number 3–3 , 3–27 spare part numbers 5–28 system board removal 5–52 spare part numbers 3–7 , 3–31 , .
An important point after buying a device HP COMPAQ NC2400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP COMPAQ NC2400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP COMPAQ NC2400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP COMPAQ NC2400 you will learn all the available features of the product, as well as information on its operation. The information that you get HP COMPAQ NC2400 will certainly help you make a decision on the purchase.
If you already are a holder of HP COMPAQ NC2400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP COMPAQ NC2400.
However, one of the most important roles played by the user manual is to help in solving problems with HP COMPAQ NC2400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP COMPAQ NC2400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
