Instruction/ maintenance manual of the product Color LaserJet 2500L HP
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hp color L ase rJet 2 5 00 ser i es hp color L aserJet 2 5 00 se r i es use cop y r ight © 200 3 Hew l ett -P ack ard C ompan y pr inted in U S A www .
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HP Color LaserJet 2500 ser ies pr inter User guide.
Hewlett-P ackard Company 11311 Chinden Boulev ard Boise, Idaho 83714 U .S .A. Copyright and License ©Copy right Hewlett-P ackard Company 2003 All Rights Reser v ed. Except as allowed b y copyright la ws or herein, reproduction, adaptation, or translation without prior written permission is prohib ited.
ENWW 3 HP Customer Care T elephone support HP provides free telephone suppor t during the warranty period. When y ou call, y ou will be connected to a responsiv e team w aiting to help y ou. F or the telephone n umber f or your count r y/region, see the f ly er that shipp ed in the bo x with the product.
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ENWW Contents 5 Contents HP Custom er Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 Printer basics Introductio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Contents ENWW 3 Managing the printer Introductio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Special pa ges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ENWW Contents 7 Appendix C Print media specifications Introductio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 General g uidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Contents ENWW.
ENWW Chapter 1 Pr inter basics 9 1 Pr inter basics Intr oduction This section pro vides inf ormation about the f ollo wing topics: ● “ Printer configurat ions ” on page 10 ● “ Printer featur.
10 Printer basics ENWW Printer configurations Thank y ou f or purchasi ng the HP Color LaserJet 2500 series pr inter . This printer is av ailab le in the configur ations described below .
ENWW Chapter 1 Printer basics 11 Printer features Color prin ting ● Capable of laser printing in full color using the four process colors: cy an, magenta, yellow , and bla ck . F ast pr int speed ● Prints A4/letter-size paper at 16 ppm f or blac k or 4 ppm f or color .
12 Printer basics ENWW Networ king ● The 2500L and 2500 models provide an EIO slot for an optional HP Jetdirect pr int ser ver card f or f ast and easy connectivity .
ENWW Chapter 1 Printer basics 13 Printer par ts Bef ore using th e pr inter , f amiliarize yourself with the pa r ts of the pr inter . Po w e r s witch Control panel To p c o v e r T op output bin Tr .
14 Printer basics ENWW Interface por ts All 2500 series pr inters hav e two interface por ts: an IEEE-1284B parallel por t and a USB por t . The 2500L and 2500 models also contain an EIO slot f or installing an optional HP Jetdirect pr int ser ver card.
ENWW Chapter 1 Printer basics 15 Contr ol panel features The printer contains the f ollo wing lights and b uttons on its control panel: The lights and b uttons are arranged into tw o main gr oups: Supplies Sta tus (top) and Printer Status (bottom).
16 Printer basics ENWW Understanding Printer Status The printer has tw o b uttons and thr ee lights to in dicate and cont rol the printer status . T o inter pret and troub leshoot cont rol panel light messages , see “ Resolving control pa nel messages ” on page 71 .
ENWW Chapter 1 Printer basics 17 Software and suppor ted operating systems F or easy pr inter setup and access to the full range of p rinte r f eatures, HP st rongly reco mmends that you install the softw are provided. Not all software is a v ailab le in all languages.
18 Printer basics ENWW Software f or Windo ws When y ou install the softw are f or Windows , y ou can directly conne ct the printer to a computer using a USB or par allel cab le or y ou can connect the printer to the network using an opti onal HP Jetdirect print ser ver card.
ENWW Chapter 1 Printer basics 19 Embedded W eb server When the p rinte r is directly co nnected t o a comput er , t he embedd ed Web ser v er is supp or ted fo r Windows 98 and lat er . When the printer is connected to the netw ork, the embedded W eb server is suppor ted f or Windo ws 95 and later , Mac OS 8.
20 Printer basics ENWW Software f or Macintosh F or Mac OS 8. 6 to 9. x , the Apple LaserWriter 8 driv er m ust be installed to use t he PPD file. Use the Apple LaserWriter 8 driv er that came with y our Macinto sh. F or Mac OS X, use Print Center to print .
ENWW Chapter 1 Printer basics 21 Software tips Ho w do I gain access to printer features? Printer f eatures are av ailable in t he printer driver . Some f eatures such as cu stom paper sizes and page orientation might also be a v ailab le in the prog ra m you ar e using to create a file .
22 Printer basics ENWW Uninstalling the printing software Uninstall softw are using the directions be low f or your opera ting system. Uninstalling software f or Windows The printer comes with an uninstall utility that you can use to select and remov e any or all of the Windows HP printing system comp onents from y our computer .
ENWW Chapter 1 Printer basics 23 Uninstalling software f or Macintosh T o remov e the pr inting software from your Macint osh, drag the H P LaserJ et folder and PPDs to the T rash. F or Mac OS 8.6 to 9. x : The PPDs are located here: Macintosh HDSystem F olderExtensionsPrinter Descriptions.
24 Printer basics ENWW Accessories and or dering inf ormation The f ollo wing list of accessories was current at the ti me of printing. Ordering inf ormation and av ailability of the ac cessories might change dur ing the life of the printer . For the most current ordering inf ormation, visit: ● Nor th America: http://www .
ENWW Chapter 1 Printer basics 25 Optional tra y 3 500-sheet input tray f or letter and A4 siz es. Only one 500- sheet tra y can be installed. Y ou must hav e a 250-sheet optional tra y 2 installed to install an optional tra y 3. Note: This tra y is included with the 2500tn model.
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ENWW Chapter 2 Printing tasks 27 2 Pr inting tasks Intr oduction This section pro vides inf ormation about common printing tasks. ● “ Choosing paper and ot her print media ” on pa ge 28 ● “ .
28 Printing tasks ENWW Choosing paper and other print media The printer models come with input tra ys as specified below . ● The 2500L comes with on e input tra y (tra y 1). Y ou can add one optional tra y 2 (250-sheets) and one optional tr a y 3 (500-sheets) .
ENWW Chapter 2 Printing tasks 29 Suppor ted print media f or tra y 1 T ra y 1 holds up to 125 sheets of paper or up to 10 env elopes. See “ Loading t ra y 1 ” on page 31 . Suppor ted sizes T ra y 1 adjusts for sizes from 76 b y 127 mm (3 b y 5 inches) to a legal- size sheet of 216 by 356 mm (8.
30 Printing tasks ENWW Suppor ted print media f or optional tra y 3 Optional tr a y 3 holds up to 500 shee ts of paper . See “ Loading optional tr a y 3 ” on page 33 . CA UTION Load only paper in option al tra y 3. Other types of print media, such as labels or g ra yscale transparencies, might jam if pr inted fro m optional t ra y 3.
ENWW Chapter 2 Printing tasks 31 Loading tra ys Load special print media such as en v elopes , labels, and gr a yscale tr ansparencies , in tra y 1 only .
32 Printing tasks ENWW Loading optional tra y 2 Optional tr a y 2 suppor ts standard-siz e paper only . P aper includes av erage-we ight letterhea d and prepun ched paper . F or a dditional inf ormation about letterhea d and prepunched paper , see “ Printing on letterhead or preprinted f orms ” on page 47 .
ENWW Chapter 2 Printing tasks 33 Loading optional tra y 3 The optional tr a y 3 supports A4- and letter-size paper . Optio nal tra y 3 suppor ts only paper , bu t paper includes a v era ge-weight le tterhead and prepunched paper .
34 Printing tasks ENWW Printing a job This section pro vides basic printing instructions. When making changes to printing setting s, there is a hierar ch y to how chan ges are prioritized. (Note t hat the names of commands and dialog bo xes m ight v ary depending on y our pro gram.
ENWW Chapter 2 Printing tasks 35 T o print from Windo ws 1 Mak e sure paper is loaded in the printer . 2 On the File menu, click Pag e S e t u p or a similar command. Ensure that the settings are correct for this document. 3 Fr o m t h e File menu, clic k Print , Print Setup , or a similar command.
36 Printing tasks ENWW T o print from Macintosh 1 Mak e sure paper is loaded in t he printer . 2 On the File menu, clic k Pa g e S e t u p . 3 Make sure that this pr inter is s elected in th e Format for po p-up menu. 4 Select the size of paper onto which you are print ing.
ENWW Chapter 2 Printing tasks 37 Gaining access to printer driver settings This section lists the common printing f eatures that are co ntrolled through th e printer dr iv er . (The printer driver is the softw are component y ou use to send print jobs to the pr inter .
38 Printing tasks ENWW Features in the printer driver Some printer drivers and some oper ating systems do not suppor t all printer fe atures. Use the PCL 6 printer driver to tak e full adv antag e of all the printer f eatures , as listed belo w . The Windows directions in the f ollowing sections assume that y ou are u sing the PCL driv er .
ENWW Chapter 2 Printing tasks 39 Setting a custom paper size Use the Custom P aper f eature to set up the printer to print to sizes ot her than standa rd ones.
40 Printing tasks ENWW Printing m ultiple pages on one sheet of paper (N-up printing) N-up printing is the ability to pr int multiple pages on one sheet of paper . The pages will appear decreased in size . Y ou can specify up to nine pages per sheet, and they will be arranged on the sheet as sho wn below if you use t he def ault arr angement.
ENWW Chapter 2 Printing tasks 41 Printing on different paper f or the first page Printing on diff erent pa per f or the first page is useful if y ou are printing a letter f or e xample th at uses letterhead on the f irst page and plain sheet s f or the subseq uent pages .
42 Printing tasks ENWW Choosing an output location The printer comes with the to p output bin and a rea r output door f or pr inting to a str aight-throu gh paper path. Print jobs emerge fr om the top output bin wh en the rear output door is closed. Print jobs emerge from t he back of the printer when the rear outpu t door is open.
ENWW Chapter 2 Printing tasks 43 Printing on special print media Printing speeds might be automatica lly reduced when printing on an y special-siz ed print media. Printing on en velopes Load en v elopes into tr a y 1 only . ● The weig ht of the en v elope paper sh ould not e xce ed 105 g/m 2 (24 lb).
44 Printing tasks ENWW Printing on labels F ollow the guidelines here f or using labels. See “ Print media specifications ” on page 123 fo r more details . CA UTION T o av oid damaging the p rinter , use only labels recommended f or laser printers.
ENWW Chapter 2 Printing tasks 45 Printing on gra yscale transparencies The pr inter suppo r ts pr inting in gra yscale on gra yscale or c olor transparencies . (Gra yscale transp arencies are usually less e xpensive .) See “ Gr a yscale tr ansparencies ” on pa ge 132 fo r more details.
46 Printing tasks ENWW Printing on custom-sized print media or cardstoc k P ostcards, 3-b y-5-inch (inde x) cards , and ot her custom-siz ed print media can be printed from tra y 1. The minimum siz e is 76 by 127 mm (3 by 5 inches) and the maximum siz e is 216 b y 356 mm (8.
ENWW Chapter 2 Printing tasks 47 Printing on letterhe ad or preprinted f orms This section sho ws ho w to orient letterhead or pr eprinted f or ms when you are printing only on one side . F or duple x (tw o-sided printing) orientation, see “ Printing on both sides (duple xing manually) ” on page 48 .
48 Printing tasks ENWW Printing on both sides (duple xing manuall y) T o pr int on both sides of the paper , y ou will hav e to go to the printer and reinser t the paper manually after the first side has printed. CA UTION Do not print on both sides of labels , tran sparencies , or v ellum.
ENWW Chapter 2 Printing tasks 49 Canceling a print job A print job can be stopped from a prog ram, f rom a print queue, or fro m the ( C ANCEL J OB ) but ton on the printer . ● If the printer has not star ted printing, first try to cancel the job within the prog ram that sent the print job .
50 Printing tasks ENWW Using color This printer off ers g reat color as soon as y ou set it up . It provides a combin ation of automatic color f eatur es to gener ate e xcellent color results f or the general user , plus sophisticated tools f or the e xper ienced c olor user .
ENWW Chapter 2 Printing tasks 51 HP ColorSmart The A utomatic color sett ing (HP ColorSmar t) enable s optimal color output automa tically fo r div erse types of documents. This f eature utiliz es object tagging that allows optimal color and halftone settin gs to be used f or diff erent objects (te xt, g raphics , and images) on a pag e.
52 Printing tasks ENWW Manual Options If you select Man ual , you can individually adjust the Halftoning, Neutral Gra ys , Edge Control, and RGB Color option s f or each of the major ele ments: te xt, g raphics , and photo graph s. Halftone options Halftone options a ff ect the resolution an d clarity of your color out put.
ENWW Chapter 2 Printing tasks 53 Matching color s The proc ess of match ing pr inter ou tput color t o your monitor is qu ite complex because pr inters and computer mon itors use diff erent methods of pro ducing color .
54 Printing tasks ENWW.
ENWW 3 Managing the printer 55 3 Managing the pr inter Intr oduction This pr inter comes w ith sev eral software tools that help you monitor , troubleshoot problems with, and maintain the printer .
56 Managing the printer ENWW Special pages Special pages reside within the memory of the printer . These pages help y ou to diagnose and solv e prob lems with the printer . Note If the printer language w as not correctl y set during installation, y ou can set the language man ually so that the pages print in one of the suppor ted languages .
ENWW 3 Managing the printer 57 Supplies Status page The Supplies Status page list s the remaining lif e of HP pr int car tridges and HP imaging drums. It also lists the estima ted pages rema ining, number of pag es print ed, and othe r supplies inf ormation.
58 Managing the printer ENWW HP Color LaserJet 2500 T oolbo x HP Color LaserJet 25 00 T oolbox is only suppor ted f or Windo ws 98 and l ater . Y ou must ha v e perf or med a complete sof tware installation to use the H P Color Lase rJet 2500 T oolbox.
ENWW 3 Managing the printer 59 T roubleshooting tab This section of the na vigation bar cont ains links to the inf or mation pages of the printer . (Some of these pages are also a v ailable from other sources, su ch as the embedded W eb ser ver or the printer itself.
60 Managing the printer ENWW Using the embedded W eb server When the printer is directly connected t o a computer , the embedded W eb ser ver is supported f or Windows 98 and late r . When the printer is connected t o the netw ork, the embedded W eb ser ver is suppor ted f or Windo ws 95, Mac OS 8.
ENWW 3 Managing the printer 61 Inf ormation tab The Inf ormation pages group co nsists of the f o llowin g pages. ● Devi ce Status. This page displa ys the printer status an d shows t he lif e remaining of HP supplies , with 0 percent repres enting that a supply is empty .
62 Managing the printer ENWW Netw orking tab This tab allo ws the network administrat or to control netwo rk-related settings f or the printer when it is connected to an IP-based network.
ENWW 3 Managing the printer 63 Using Printer Status and Aler ts Print er Status an d Aler ts is only su ppor ted for Windows 98 and later . The Pr inter Stat us and Aler ts so ftware is av ailable to users of both n etworked and dire ctly connected printers .
64 Managing the printer ENWW.
ENWW Chapter 4 Prob lem solving and maintena nce 65 4 Prob lem solving and maintenance Intr oduction This troub leshooting inf or mation is organized to help you resolv e printing problem s. Choose the general t ype of prob lem from the f o llowing list.
66 Problem solving and maintenance ENWW Clearing jams Occasionally , paper or other print media can become jammed during a print job . Some causes include: ● Input tra y s are loaded improper ly or ov erfilled. ● T ray 2 or optional tray 3 is remov ed dur ing a pr int job.
ENWW Chapter 4 Prob lem solving and maintena nce 67 T o clear jams fr om inside the printer CA UTION Jams in this area m ight res ult in loo se toner on the pa ge. If you get toner on y our clothes or hands, w ash them in cold w ater . (Hot water will set the toner into the fabric.
68 Problem solving and maintenance ENWW T o clear jams fr om input areas 1 Open tr a y 2 or optional t ra y 3 to e xpose the jam. 2 Complete one of these steps: ● If the jam has already partia lly entered the printer , see “ To c l e a r jams from in side the pr inter ” on page 67 .
ENWW Chapter 4 Prob lem solving and maintena nce 69 T o clear jams fr om output areas CA UTION Ja ms in these areas might result in loose toner o n the page. If you get toner on your clothes or hands , w ash them in cold water . (Hot water will set the to ner into the f abr ic.
70 Problem solving and maintenance ENWW 6 Gr asp the fuser handles and pu ll to remov e the fuser from the printer . W ARNING! The par ts on the internal surf ace of the fuser are v er y hot. T o av oid bu r ning you rself , do not touch t hose par ts.
ENWW Chapter 4 Prob lem solving and maintena nce 71 Resolving contr ol panel messa ges Printer status is indicated by light patterns on the control panel.
72 Problem solving and maintenance ENWW Supplies Status lights This section describes the meaning of the pa tter ns f or the lights in the Supplies Stat us area. Inf ormation about supplies also appears in the Printer Status and Alerts software, the embedded W eb server , and the HP Color LaserJet 2500 T oolbo x.
ENWW Chapter 4 Prob lem solving and maintena nce 73 Blac k print cart ridge is empty or missing The blac k print-car tridge light is blinking. The printer stops pr inting. The print car tr idge is empty or missing, or the pr inter cannot detect the pr int car tr idge correctly .
74 Problem solving and maintenance ENWW Blac k print car tridge is a non-HP print car tridge CA UTION: If you continue printing once this pr int car tr idge is empty , damage to the pr inter can occur . See “ Hewlett-P ackard limited warr anty statement ” on page 106 .
ENWW Chapter 4 Prob lem solving and maintena nce 75 Printer Status lights The f ollo wing section describes the meaning of th e light patterns in the Pr inter Status area. Inf or mation ab out the pr inter status als o appears in the P rinter Status and Aler ts software and the embedded W eb ser ver .
76 Problem solving and maintenance ENWW Attention with Ability to Continue The Attention light is blinking and the Go light is on. The printer stops pr inting. The message appears in these situations: ● Manual feed with pause. Someone sent a ma nual f eed job and the printe r is waiting f or the special paper .
ENWW Chapter 4 Prob lem solving and maintena nce 77 Secondary light patterns for Printer Status lights This section describes the secondar y light patterns that you can displa y when you e xperience a Attention with Ability to Continue state or an Accessor y error .
78 Problem solving and maintenance ENWW 22 Buffer Overflow err or The Ready l ight and Go light are on. Press ( G O ) to try to pr int a por tion of th e job . ● The connection between the pr inter and the computer is loose. Check the connection to ensure that it is secure.
ENWW Chapter 4 Prob lem solving and maintena nce 79 Secondary light patterns for Accessory error s This section describes the secondar y light patterns that you ca n displa y when y ou e xper ience an Accessor y error (Attention light , Ready light, and Go light are b linking).
80 Problem solving and maintenance ENWW Solving print-quality pr ob lems If y our document is printing b ut the quality is not what y ou e xpected, star t by using the print- quality checklist Print-quality chec klist General print-quality problems can be solved b y f ollowing the chec klist below .
ENWW Chapter 4 Prob lem solving and maintena nce 81 Solving issues with all printed documents The e xamples belo w depict letter- size paper that has passed through the printer short-edge first. These e xamples illustrate problems that would aff ect all pages you print, whether y ou pr int in color or in b lac k only .
82 Problem solving and maintenance ENWW Light print or fade A v er tical streak or an incorrect or f aded color area appears on the page . ● The paper migh t not meet HP ’ s paper specifications (f or e xample, the pa per is too moist or too rough).
ENWW Chapter 4 Prob lem solving and maintena nce 83 Gra y bac kgr ound The amount of bac k ground toner shading be comes unacceptab le . ● P erf orm a calibration. See “ Calibr ating the printer ” on page 100 . ● Use a diff erent paper with a lighter basis w eight.
84 Problem solving and maintenance ENWW Repetitive defects on the fr ont Marks repeatedly appear on the printed side of the page a t e v en inter v als. ● In the printer driv er , select the Pa p e r tab and set T ype is t o match t he type of paper on which y ou are printing.
ENWW Chapter 4 Prob lem solving and maintena nce 85 Pa g e s k e w ● Make sure the pape r or other pr int media is lo aded corr ectly and that the gu ides are not too tight or too loose against the stac k. See “ Loadin g tra ys ” on page 31 . ● Chec k the paper type and quality .
86 Problem solving and maintenance ENWW If the pr oblem is not resolved If the problem is not resolved, try th ese steps: 1 P erf orm a cleaning and calibration. See “ Cleanin g the printer ” on page 99 . 2 Print the Configur ation page and Supp lies Status page again .
ENWW Chapter 4 Prob lem solving and maintena nce 87 Solving issues with color documents This section describes issues that can occur when y ou pr int in color . Whenev e r you are e xperiencing color-related issues , calibra te the printer bef ore trying any other steps .
88 Problem solving and maintenance ENWW Missing or incorrect color ● Y ou hav e changed the color setting s manually . Retur n the color sett ing to Automatic. See “ Changing color settings ” on page 39 . ● Y our print media does not meet the specification s f or this printer .
ENWW Chapter 4 Prob lem solving and maintena nce 89 Resolving pr ob lems that generated message s This section helps resolv e problems that gener ated messages on the comp uter . Messages f or both Windows and Macintosh This section lists some common erro rs that only pro vide a simple message b ut no inf or m ation f or resolving the er ror .
90 Problem solving and maintenance ENWW Resolving pr ob lems that did not generate messages Begin b y using the troub leshooting chec klist. T roubleshooting c hecklist If the printer is not responding properly , complete the steps in the f ollowing chec klist, in order .
ENWW Chapter 4 Prob lem solving and maintena nce 91 8 Print a page from the HP Color LaserJet 2500 T oolbo x (Windo ws 98 and higher onl y). a If it prints, then the problem is with the printer driver.
92 Problem solving and maintenance ENWW Solving general printing prob lems In addition to the p roblems list ed in this section, see “ Solving common Mac intosh problems ” on page 97 if y ou are us ing a Macint osh comp uter and s ee “ Solving P ostScript (PS ) errors ” on page 96 if y ou are using se veral printer langua ges.
ENWW Chapter 4 Prob lem solving and maintena nce 93 Printer does not pull paper fr om tra y 2 or optional tray 3. The rear paper length guide (tra y 2) or the rear paper stop (optional tray 3) is set incorrectly . T o set the rear guides properly , see “ Loading optional tray 2 ” on page 32 or “ Loading optional tra y 3 ” on page 33 .
94 Problem solving and maintenance ENWW P ages print, but all colors do not pr int or the pages are completely blank. If pages pr int comple tely blank, the file might hav e b lank pages. Check the file to mak e sure that it does not contain blank pages.
ENWW Chapter 4 Prob lem solving and maintena nce 95 The printer pr ints, but the te xt is wrong, garbled, or incomplete. The interf ace cable is loose or def ective .
96 Problem solving and maintenance ENWW Solving P ostScript (PS) err ors The f ollo wing situations are specific to PS langua ge and might occur when se v eral printer languages are be ing used. Note T o receive a printed or an on-scre en message when PS errors occur , choose this option in the PS printer driver or the embe dded W eb server .
ENWW Chapter 4 Prob lem solving and maintena nce 97 Solving common Macintosh pr oblems In addition to the pr oble ms listed in “ Solving genera l printing prob lems ” on page 92 , this section lists prob lems that can happen only when using the Mac OS , versions 8.
98 Problem solving and maintenance ENWW Y our document is not printing with New Y or k, Genev a , or Monaco fonts. The pri nter might be substitu ting fo n t s . Select Options i n the Pa g e S e t u p dial og bo x to clear substituted f onts. USB Prob lems Y ou are una ble to print from a third-par ty USB card.
ENWW Chapter 4 Prob lem solving and maintena nce 99 Cleaning the printer During the printing process, pa per , toner and dust par ticles can accumulat e inside the printer . Ov er time , this b uildup can cause print-quality prob lems such as toner specks or sme aring.
100 Problem solving and maintenance ENWW Calibrating the printer The printer automati cally calibrates when a supply is ch anged and at se t intervals dete r mined b y the total n umber of pages the printer has printed. Y ou can change when the printer perf or ms automatic calibr ations using th e embedded W eb ser v er .
ENWW Chapter 4 Prob lem solving an d maintenance 101 Managing supplies F or wa rranty inf or mation about these supplies , see “ Limited w arr anty f or the print cartr idges and imaging dr um ” on page 107 . Supplies life The lif e of the imaging drum depends on the number of b lac k-only or color pag es that print jobs require .
102 Problem solving and maintenance ENWW T o check and or der using the embedded W eb server 1 Open the emb edded W eb server . 2 On Information tab , clic k Device Status (on the left side of the window). Clic k Supplies Status to see more inf or mation, such as par t numbers .
ENWW Chapter 4 Prob lem solving an d maintenance 103 HP policy on non-HP supplies He wlett-P ackard Comp any canno t recommend the use of non -HP supplies, either ne w or remanuf actured. Because the y are not HP pr oducts, HP cannot influence thei r design or control their quality .
104 Problem solving and maintenance ENWW.
ENWW Appendix A Service and suppor t 105 A Ser vice and suppor t Intr oduction This section contains sup por t and ser vice information. ● “ Hewlett-P ackard limited wa rranty statement ” on pag.
106 Service and support ENWW Hewlett-P ac kard limited warranty statement 1. HP warrants to y ou, the end-user customer , that HP hardware and accessor ies will be free from defects in materials and workmanship after the date of purchase, f or the period specified abo v e.
ENWW Appendix A Service and suppor t 107 Limited warranty f or the print car tridges and imaging drum This HP product is wa rranted to be free from def ects in mater ials and workmanship during its useful lif e (end of lif e is indicated by a printer control panel low-lif e message).
108 Service and support ENWW A v ailability of support and ser vice Around the world, HP provides a v ariety of ser vice and suppor t options for purchase . A v ailability of these progr ams will vary depending upon your location. HP maintenance agreements HP has se v eral t ypes of maintenance ag reements that meet a wide range of su ppor t needs.
ENWW Appendix A Service and suppor t 109 HP Express Exchange (U .S. and Canada onl y) This ser vice, a v ailab le f or an additional f ee, is an alternative to th e standard w arrant y and entails returning your printer f or repair .
110 Service and support ENWW Repac king the printer If HP Customer Care determines that your printer needs to be returned to HP f or repair , f ollo w the steps belo w to repac k the printer bef ore shipping it. CA UTION Shipping damage as a result of inad equate pac king is the customer ’ s responsibility .
ENWW Appendix A Service and suppor t 111 Service information f o rm WHO IS RETURNING THE EQUIPMENT? Date: P erson to contact: ______ ______________ _________________ _____ Phone: __________ ______ Alt.
112 Service and support ENWW.
ENWW Appendix B Specifications and re gulator y inf or mation 113 B Specifications and regulator y inf or mation Intr oduction This section contains inf or mation regarding printer specifications and required regulatory inf ormation.
114 Specifications and regulatory information ENWW Printer specifications CA UTION P ower requirements are base d on the country/region where the printer is sold. Do not con v er t operating v oltages . This will damage the pr inter and void the product warr anty .
ENWW Appendix B Specifications and re gulator y inf or mation 115 En vironmental specifications Recomme nded Operating Storage T emperature (printer and print car tr idge) 20 ° to 27 ° C (68 ° to 81 ° F) 15 ° to 32.
116 Specifications and regulatory information ENWW En vir onmental Pr oduct Stewar dship program Pr otecting the en vir onment Hewlett-P ackard Compan y is committed to providing quality products in an environmentally sound manner . This product has been desig ned with se v eral at tributes to minimiz e impacts on our environment .
ENWW Appendix B Specifications and re gulator y inf or mation 117 HP LaserJet printing supplies In many countries/regions, th is product's printing supplies (f or e xample , print car tridge, imaging drum) can be returned to HP through the HP Printing Supplies Returns and Recycling Progr am.
118 Specifications and regulatory information ENWW Material safety data sheet Material Saf ety Data Sheets (MSDS) can be obt ained from the HP LaserJet Supplies w ebsite at http://www .h p .com/go/msds . Extended warranty HP Suppor tP ac k pro vides cov erage f or the HP hardw are pro duct and all HP supp lied internal components .
ENWW Appendix B Specifications and re gulator y inf or mation 119 FCC regulations This equipment has been tested an d f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC rules. These limit s are designed to provide reasonab le protecti on against harmful interf erence in a residential insta llation.
120 Specifications and regulatory information ENWW Regulatory statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-P ackard Company Manuf.
ENWW Appendix B Specifications and re gulator y inf or mation 121 Laser safety statement The Center f or Devices and Radiological Health (CDRH) of the U .S . F ood and Drug Administr ation has implemented regulatio ns f or laser products manuf actured since A ugust 1, 1976.
122 Specifications and regulatory information ENWW Finnish laser statement LASER TUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP Color LaserJet 250 0 -laser kirjoitin on k ä yt t ä j ä n kannalta turvallinen l uokan 1 laserlaite .
ENWW Appendix C Print media specifica tions 123 C Pr int media specifications Intr oduction This section contain s specifications f or the paper and other print media y ou can use with the printer .
124 Print media specifications ENWW General guidelines This printer accepts a v ariety of media, such as cut-sheet paper (including up to 100% recycled fiber content p aper), en v elopes , labels, gr a yscale tr ansparencies , and custom-siz e paper .
ENWW Appendix C Print media specifica tions 125 T ra y specifications This section contain s inf ormation about the sizes , weight s, and capa cities of paper and oth er print media that each tr a y suppor ts. T r a y 1 specifications T ray 1 Dimensions 1 1.
126 Print media specifications ENWW Optional tra y 2 specifications Optional tra y 3 specifications Optional tr ay 2 (250-sheet tray) Dimensions 1 W eight Capacity 2 Letter 216 by 279 mm (8.5 by 11 in.) 60 to 105 g/m 2 (16 to 28 lb) 250 sheets of 75 g/m 2 (20 lb) paper A4 210 by 297 mm (8.
ENWW Appendix C Print media specifica tions 127 P aper and print media This section contains inf or mation about specifications f or quality of paper , guidelines f o r paper usage, and guidelines f or paper storage .
128 Print media specifications ENWW Guidelines f or usage F or best re sults , make sure the paper is of good quality , and free of cuts , nic ks, tears, spots, loose par ticles, dust, wrinkles, v oids , and curled or bent edges . F or best qua lity color printing, use a smooth type of paper .
ENWW Appendix C Print media specifica tions 129 Printing and storage en vironment Ideally , the printing and paper-stor age en vironment should be at or near room tempera ture, an d not too dry or too humid. Remember that paper is h ygroscopic; it absorbs and loses moist ure rapidly .
130 Print media specifications ENWW En velopes Use only tra y 1 to pr int en ve lopes. Sele ct the type of en v elope y ou are using fr om the Print dialog bo x or the printer driv er . F or UNIX, Linux, an d OS/2, this f eature is a v ailab le in the embedded W eb ser ver if the printer is connected to the netw ork.
ENWW Appendix C Print media specifica tions 131 En velopes with double side-seams Doub le side-seam construction has v ert ical seams at both ends of t he en ve lope rather t han diagonal seams . This style might be more lik ely to wrinkle. Be sur e the seam e xtends all the w a y to the cor ner of the env elope as illustrated below .
132 Print media specifications ENWW Labels Select the type of label y ou are using f rom the Print dialog bo x or the printer driver . F or UNIX, Linux, an d OS/2, this f eature is a v ailab le in the embedded W eb server if the printer is connecte d to the networ k.
ENWW Appendix D W o rking with memor y and print ser v er cards 133 D W or king with memor y and pr int ser v er cards Intr oduction This section pro vides inf ormation about the f ollo wing topics: .
134 Working with memory and print server cards ENWW Printer memory The printer has two dual inl ine memor y module (DIMM) slots f or upgrading with: ● ● DIMM-based a ccessor y f onts , macros , and patterns. Y ou might w ant to add more memory to the printer if you of ten print comple x gr aphics or PS documents , or use many downloaded f onts.
ENWW Appendix D W o rking with memor y and print ser v er cards 135 Installing memory and font DIMMs Y ou can install more memory f or the printer , and y ou can also install a f ont DIMM to allow the prin ter to pr int cha racters f or languag es such as Chinese or the Cyrillic alphabet.
136 Working with memory and print server cards ENWW 7 Holding the DIMM by the edges as sho wn in the illustr ation, align the notche s on the DIM M with th e DIMM slot. 8 Firm ly press the DIMM straight into th e slot. Fir mly close th e locks on each side of the DIMM until the y snap into place.
ENWW Appendix D W o rking with memor y and print ser v er cards 137 Chec king DIMM installation Check that the DIMM s are installe d correc tly and wor king. T o chec k DIMM installation 1 T ur n the pr inter on. Check that the Rea dy light is on after the p rin ter has go ne throug h the star tup sequence.
138 Working with memory and print server cards ENWW Enabling memory If the printer has a new memo r y DIMM installed, all Windo ws users of the printer must set the printer driver to re cognize the ne wly adde d memor y . Macintosh compute rs automatically recognize new memor y .
ENWW Appendix D W o rking with memor y and print ser v er cards 139 Installing an HP Jetdirect print server card Y ou can install an optiona l HP Jetdirect print ser ver card in th e 2500L or 2500 model printer , which comes with an EIO slot.
140 Working with memory and print server cards ENWW.
ENWW Index 141 Inde x Numerics 250-sheet tray. See tray 2 4-Color option 52 500-sheet tray. See tray 3 A accessories errors 76, 79 ordering 3 part numbers 24 acoustic emissions 115 Adaptive Halftoning.
142 Index ENWW consumables availability 118 life expectancies 101 ordering 3 part numbers 24 recycling 117 specifications 114 status lights 15, 72 status page, printing 57 status, viewing with embedde.
ENWW Index 143 F face down bin. See top output bin face up bin. See rear output door faded print 82 FCC statements 119 features color 50 drivers 38 printer 10 film, transparency.
144 Index ENWW models including 12 ordering 3 part numbers 24 troubleshooting 91 K keys, control panel 15 L labels output path 42 printing 44 specifications 125, 132 language documentation 25 embedded.
ENWW Index 145 status, viewing with embedded Web server 60 troubleshooting 91 Neutral Grays options 52 noise specifications 115 non-HP print cartridges 103 nonvolatile memory (NVRAM) errors 78 not pri.
146 Index ENWW status page, printing 57 status, viewing with embedded Web server 61 storage specifications 115 Print dialog box 34 print media. See media print quality HP ImageREt 2400 50 settings 41 .
ENWW Index 147 tray 1 125 tray 2 126 tray 3 126 skew, troubleshooting 85 slanted pages 85 slow printing, troubleshooting 92 smeared toner, troubleshooting 83 Smooth halftone option 52 software downloa.
148 Index ENWW size specifications 114 troubleshooting 93 trays configuring 60 default 28 features 11 included 10 jams, clearing 68 loading 31 locating 13 media supported 29, 125 ordering 3 part numbe.
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An important point after buying a device HP Color LaserJet 2500L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP Color LaserJet 2500L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP Color LaserJet 2500L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP Color LaserJet 2500L you will learn all the available features of the product, as well as information on its operation. The information that you get HP Color LaserJet 2500L will certainly help you make a decision on the purchase.
If you already are a holder of HP Color LaserJet 2500L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP Color LaserJet 2500L.
However, one of the most important roles played by the user manual is to help in solving problems with HP Color LaserJet 2500L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP Color LaserJet 2500L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
