Instruction/ maintenance manual of the product 6980 series HP
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HP Deskjet 6980 series User's guide.
Hewlett-Packar d Company notices The information con tained in this document is su bject to change without notice. All rights reserved. Reprod uction, adaptation, or tran slation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
Contents 1W e l c o m e ............... ................ ................ ........... .................. ................ ................ ....4 2 Special featur es ............................... .......................... .......................... .
General everyday printing .............................................. ......................................83 Presentation printing ........................... .............................. .............................. .....83 Select a print quality .
12 Accessori es . .....................................................................................................128 Auto mati c Two- Sided Printi ng Acce ssor y (dup lexer ) ....... ............. .......... .......... .128 250-Sheet Plain Paper Tray .
1 Welcome To find an answer to a ques tion, sele ct one of the foll owing topi cs: ● Special feat ures ● Get started ● Connect t o the printer ● Print photos ● Print photos from a digital ca.
2 Special features Congratulati ons! You have purchased an HP Deskjet printer that is e quipped with several exciting featur es: ● Built-in netw orki ng capabilities : Connect t o either a wired or a wireless network without using an external print serve r.
3 Get started ● Printer features ● Buttons and lights ● Paper trays ● Photo/en velope feede r ● Print cartrid ges ● Ink-backup mode ● Automatic p aper-type sensor For a description of the option al accessories, see the optional accessori es page .
1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional acces sories Automatic Two-Sided Printing Accessor.
Buttons and lights Use the printer butto ns to turn the printe r on and off, cance l a print job, rest art a job, operate in Quiet mode, and set up a wire less connection w ith SecureEasySetup. T he printer lights give you visual cues about the status of the print er.
for three seconds. When the print er is manual ly turned of f, the printer uses less th an one watt of power. Note Energy consumpti on can be prevented by tu rning the print er power off, and then disconnect ing the end of th e printer power cord f rom the elect rical source.
1. The left st atus light represents the tri -colo r print cartridge, w hich is inst alled in t he left side of the print cartridge cradle. – The light is o n and solid when t he tri-color pri nt cartridge is low on ink. – The light fl ashes when the tri-color p rint cartridge needs to be serviced.
1 In tray Slide the paper gu ides firmly ag ainst the edge s of the medi a on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are dep osited in the Out tray. 1 Out tray 2 Photo/envelo pe feeder Use the photo/envelope fe eder to print single envelopes, sm all photos, and cards.
To prevent paper from falling out of t he Out tray, f ully pull out the O ut-tray extensi on. If you are printing in the Fast Draft m ode, unfold t he Out-tray extensi on stop. Do not unfold the Out-tray extensi on stop when pr inting on leg al paper.
1 Photo/envelo pe feeder Envelopes Follow thes e steps to use the p hoto/envelop e feeder for single envelope s: 1. Insert the envel ope into the photo/enve lope feeder wit h the side to be printed on facing down and the flap to the left. 2. Push th e envelo pe into th e printer as far as it will go without be nding.
3. Slide the pho to/envelo pe feeder forw ard as far as it wi ll go. 4. Print the photo . Postcards Follow thes e steps to use the phot o/envelope fe eder to print a single postcard : 1. Insert th e postcard i nto the ph oto/envel ope feed er with th e side to be printed on facing down.
Print cartridges Four print cartridges ca n be used with th e printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo pr int cart ridge 4 Gray photo print cartridge Note The availabi lity of print ca rtridges varies by country/region .
1 Selection number label ● Printer documentati on: For a list of print cartridge selection num bers, see the reference guide that came wit h the printer. ● HP Printer Utilit y: Open the HP Printer Utility and then select the Suppl ies pane. If a print cartrid ge runs out of in k, the printe r can operate in ink-backup mode .
Automatic paper-type sensor The HP automa tic paper-type sensor detects th e paper in the print er, and the n selects optimal print settings for that media. The result is fewer mouse clicks to start printing, and automat ic optimal print q uality on pla in, photo, brochure and o ther high-quali ty papers.
4 Connect to the printer ● Wireless networking ● Wired Ethernet netwo rking ● Connecting a digital cam era ● USB ● Bluetooth wi reless printi ng USB The printer connects t o the computer w ith a universa l serial bus (USB) cable.
To change a USB c onnection to an Ethe rnet connec tion 1. Unplu g the USB conn ection from the back of the printer. 2. Connect an Ethernet cab le from the Ethe rnet port on t he back of the printer t o an available Ethernet po rt on the router, switch, or access point.
802.11a is an emerging wireless netw orking technology th at operates in the 5 GHz frequency band and offers communicatio n speeds similar to those of 802.11g. The printer cannot communic ate with 802. 11a devices over a wireless con nection. If you have an 802.
Communication modes There are two t ypes of communicat ion modes for wireless devices: ● Infrastructure mode ● Ad hoc Infrastructure mode For optimal performance an d security in a wireless network, HP recommends you use a Wireless Access Point (WAP) (802.
Note An ad hoc network is ava ilable if you do not ha ve an access point. However, it provi des little flexib ility, a low leve l of network security, and slowe r network perform ance than with an a ccess point. For a wireless ad hoc set up, you need to m anually turn on the wireless radio.
● Keep the wireless devices aw ay from large met al objects, such as filing ca binets, and other electr omagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signal s.
Mixed wir ed and w ireless networks Wireless devices oft en exist on a largely wired network. In this case, a WAP is conn ected to the main network by an Et hernet cable plugged int o the WAP's WAN port. The WAP act s as the go-bet ween for the wire d devices and the wireless devices.
Wireless netw ork location Profile Office at_work ● Network name : office ● Communication mode: infrastructure ● Security: WPA ● Authentication: WPA/PSK Home at_home ● Network name : home .
1 Network name equals "ne twork_1" 2 Network name equals "ne twork_2" The network name fo r one wireless network is network_1 . The network name fo r the other wireless network is network_ 2 . The printer i s configured for ne twork_1 The printer's netw ork name (SSID) setting ha s been configured f or network_1 .
1 Network name equals "ne twork_1" 2 Network name equals "ne twork_2" Wireless security The printer can be conf igured for several w ireless secu rity options d epending on th e type of wireless net work of which the p rinter is part.
Authentication and encryption Wireless security is a complex and devel oping topic. Th is page gi ves a brief overview o f the basics involved in maki ng a wireless network secure. In the simplest terms, wireless securi ty involves tw o strategies: authenticat ion and encryption.
Encryption involves using a p assword to en code data se nt over a wirele ss network in order to ma ke the data uni ntellig ible to eavesdr oppers. On ly devices th at know the password can decode the d ata. Types of encr yption The printer supports f our types of en cryption .
Encryption type Description Benefits Limitations changes the encryption keys after a certain ti me interval, thus making the wi reless network less vulnerable to eavesdropping .
6. Select one of the following opt ions from the Encryption drop-down list: – TKIP – AES – AES/TKIP – WEP 7. Enter the passphrase in the Passphrase box, and then re-ent er the passphrase i n the Confirm Passphrase box. 8. Review the conf iguration summ ary, click Apply , and then close the EWS.
1. Open the prin ter's embedded Web server (EWS) . 2. Click th e Networking tab. 3. Under Connecti on , click Wireless (802.11) . 4. Click th e Advanced tab. 5. Under Network Settings , select Infrastructure or Ad Hoc , and then click WE P encryption .
1 SecureEasySetup button See the setup guide t hat came with the printer for in structions on how to use SecureEasySetup. Wireless Status l ight The Wireless Stat us light indicates t he status of the print er's internal wi reless communicat ions radio.
Report Page button Use the Report Page butto n to do the fol lowing: ● Print an HP Report page ● Reset the printer to the factory default sett ings 1 Report Page button Netwo rk light The Network .
How the wireles s radio works The wireless radio broadca sts on the 2.4 GHz freq uency whenever the wirel ess radio is powered on and enabl ed. The wirele ss radio au tomatical ly turns off when the printer is powe red off or unpl ugged from a power sour ce.
3. Press the SES button twice (two pre sses within 3 seconds ). The wirel ess radio (and the Wireless Stat us light ) wil l turn on and stay on. 4. Close the top cover. Note Ad hoc con nections a re now po ssible if the p rinter's wirel ess radio i s in ad hoc mode.
Select the langua ge The default language for t he HP Report page is English. Follow these steps to prin t the page in another l anguage: 1. Press the Report Page button to print the English version of the page . 2. On the lower porti on of the page , find the langua ge that you wa nt.
Item Meaning DNS Server The IP addre ss of the printer's do main name server . Not Specifie d means that no IP address has b een set. Thi s setting does not appl y to the printer. mDNS The printer's mDNS service name on the network. This name is use d by Apple Rendezvous t o identify the printer o n Mac OS X v10.
Item Meaning The number of ch annels availabl e varies by country/reg ion. Not applicab le means that t he wireless netw ork is di sabled. Authenticati on Type The printer's aut henti cation setting: ● Open System : No authenticati on is being used.
Use the pr inter's EWS to do the f ollowing: ● Check the printer's status. ● Adjust the prin ter's network confi gurati on. ● Check estimate d ink levels in th e print cartridges. ● View network statistics. ● Configure the p rinter's wire less security settings .
Paramete r Description Device Address The hardware ad dress of the Bluet ooth devic e. Note You cannot change this addre ss. If the Bluet ooth device is not plugged int o the printer, the message There is n o Bluetoo th Device p resent is displayed.
Also, resetting th e printer to its factory default set tings erases th e embedded W eb server (EWS) administrator passw ord. Resetting the pr inter to its factory defaul t settings migh t require you to rein stall the print er software. Additi onally, you wi ll also have to reconfigure t he printer's secu rity settings.
encode data. AES automatically changes the encrypti on keys after a certai n time interval, thus making th e wireless netw ork less vuln erable to eavesdro pping.
g Gateway : A dedicated device (router or comp uter) that connects two diffe rent networks. For example, a compu ter on an Ethe rnet netw ork can act as a gate way between the network and the Internet. h Host Name : The name by which the pri nter identifie s itself on the network.
on the netw ork receives the notifica tion and stores th e information in a personal DNS server. n Network na me : A network name is an alphanu meric, case-sensiti ve character stri ng that provides basic a ccess control to a w ireless net work. A network nam e is also known as a "Service Set Identifier (SSID).
w WEP : Wired Equi valent Priva cy (WEP) provide s security by encrypti ng data sent over radio waves from one wirel ess device to another wi reless device. WEP encodes the data sent across the netwo rk making th e data uninte lligible to eavesdroppers.
● Network lig ht ● Reports page ● Embedded Web server (EWS) Other informat ion: ● Resettin g the pri nter to t h e factory defa ult settings ● Troubl eshoot ing ● Glossary Ethernet basics .
Devices on a network c ommunicate with one anoth er using a "la nguage" cal led a protocol . The printer is de signed to ope rate on net works that u se a popular p rotocol cal led TCP/IP . IP address Each device on a netw ork identifies itself w ith a unique IP address.
connector) is wider and thicker and al ways has eight contact s on the end. A phone connector has between tw o and six contacts . ● A desktop computer o r laptop with eit her a wired or wi reless connection to the rout er or access point. ● Shared In ternet a ccess (recommended) such as cable o r DSL.
Caution HP does not re commend th is config uration. If po ssible, u se a gateway to manage the n etwork's Internet access in order to limit exp osu re to viruses and guard agains t unwanted entry. Ethernet netw ork without an Internet con nection In this example , the netwo rk devices are connect ed to a hub .
Note The printer's w ireless radio is d isabled when a Ethe rnet cable is connected to t he printer. 5. Do one of th e followin g: State of the Link light Task On Go to step 6. Off Repeat steps 2 throug h 4. If the lights are stil l off, verif y the following i tems: – The printer is po wered on.
Software installation Follow these ste ps to install the pri nter software on the co mputer: 1. Close all app lications runn ing on the computer. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the on screen instructions.
State of the Activity light State of th e printer Off Not receiving or transm itting data o ver the Etherne t connectio n. Bluetooth wire less printing Use an optio nal HP Bluetooth Wi reless Printer Adapter to p rint images fro m most Bluetooth devices to the printer with out a cable co nnection.
Connect the HP Bluetooth Wir eless Printer Adapter to the printer 1. Insert the HP Bluetoot h Wireless Printer Adapter into t he front USB port of the printer. 1 Front USB port 2. Some Bluetooth d evices exchange devi ce addresses when they communicate wi th each other and e stablish a co nnection.
If your printer i s connected to a networ k 1. Open the prin ter's embedded Web server (EWS) . 2. Click th e Bluetoot h tab. 3. Confi gure the settings y ou want, an d then cl ick Apply . The followin g table de scribes the Bluet ooth sett ings: Option Description Device Address The MAC address of your Bluetooth wireless prin ter adapter.
Option Description range before it can send a print job t o the printer. D eselect the check box for the p rinter not to requ ire a passkey. ● EWS : Select one of the f ollowing options: – Low : The printer does not require a passkey. Any Bluetooth device within range can print t o it.
5 Print photos The printer soft ware offers several features t hat make prin ting digital photos easier and improve phot o quality. Learn how to perfor m the following tasks: ● Print a borderless photo . ● Print a phot o with a border . ● Use HP Real Li fe technologie s to touch up photo s.
3. Slide the pap er-width guide all the way t o the left, and then pull out the paper-lengt h guide. 4. Verify that the p hoto paper is flat. 5. Place the photo pa per in the In tray, with the si de to be printed o n facing down . If you are using phot o paper with a tea r-off tab, veri fy that the ta b is pointing awa y from the printer.
Print photos with a border Follow thes e instructions to print photos wi th a white b order. Guidelines ● For high-quality results, use a photo print cartridge in com bination w ith the tri-col or print cartridge. ● For maximum fade resist ance, use HP Premium Plus Photo Paper.
1 Small photos 2 Large photos Note Some panoramic pa per sizes might exte nd beyond t he edge of the In tray. 7. For small photos, re place the Out t ray.
Open HP Real Li fe technol ogies Follow the se steps to open H P Digital Photograph y Real L ife technologi es: 1. Open the Print di alog box. 2. Select the Real Life Digital Photogr aphy pane. Use HP Real Life technologies Choose from th e following i tems: ● Adaptive Lighting : Adjust the exposure in dark areas of photos to bri ng out deta il.
Use the photo print car tridge 1. Open the Print di alog box. 2. Select the Paper Type/Qua lity pane. 3. Choose the appro priate photo pape r type in the Paper Type menu. 4. In the Qua lity menu, select Normal , Bes t , or Maximum dpi . 5. Select any other prin t settings that you want, and then click Prin t .
5. Adjust the Saturation , Brightn ess , and Col or Tone to affect how overall col ors are printed. 6. Adjust the Cyan , Magenta , Yellow , and Black sliders to specify the level of each color that is used in printing. 7. Select any other prin t settings that you want, and then click Prin t .
Install the gra y photo print cartri dge To instal l the gray phot o print cartri dge, remove the black print cart ridge from t he printer, and then install th e gray photo print cartri dge in the compartm ent on the right of t he print cartridge cradl e.
Handling ● Always hold phot o paper by it s edges. Fin gerprints o n photo p aper can redu ce print quality. ● If the corne rs of th e photo paper curl more than 10 mm (0. 4 inch), fla tten the paper by putting it in the storage ba g, and then ge ntly bending it in the op posite directi on of the curl unti l the paper lies fl at.
6 Print photos from a digital camera Learn how to prin t photos directly f rom a digital came ra. ● Use a PictBridg e camera ● Use a Bluet ooth camera phone Use a PictBridge camera With a PictBridge-ena bled camera, you do not need a com puter to print digital photographs.
Check the docum entation t hat came with the camera t o ensure that t he camera suppo rts PictBridge. Follow these ste ps to print phot os from a PictBrid ge-compatible cam era: 1. Verif y that th e printe r is turn ed on. 2. For small photos, remove the Out tray.
Use a Bluetooth camera phone If you have a camera pho ne with Bluet ooth wirele ss technology, you can purchase an optional HP Blue tooth Wireless Printer Adapt er and print from t he camera using a Bluetooth wirel ess connection. Print photos from a Bl uetooth camer a 1.
7 Print other documents E-mail Letters Documents En velopes Brochures Greeting ca rds Postcards Transparencies Labels Index cards Banners Iron-o n transf ers CD/DVD tattoos Printing tips : Minimize the cost and ef fort while ma ximizing the qual ity of the print outs with pri nting tip s .
6. Lower the Out tr ay. Print 1. If necessary, op en the Page Setup dialog box and set the paper size , scaling, an d orientat ion options. 2. Open the Print di alog box. 3. Select the Paper Type/Qua lity pane. 4. In the Pape r Type pull-down menu , click Automat ic or Plain Paper .
3. Select the Paper Type/Qua lity pane. 4. In the Pape r Type pull-down menu , click Automat ic or Plain Paper . 5. Sele ct the followi ng print se ttings as ap propriat e: – Print quali ty – Paper source 6. Select any other prin t settings that you want, and then click Prin t .
Print 1. If necessary, op en the Page Setup dialog box and set the paper size , scaling, an d orientat ion options. 2. Open the Print di alog box. 3. Select the Paper Type/Qua lity pane. 4. In the Pape r Type pull-down menu , click Automat ic or Plain Paper .
Print 1. If necessary, op en the Page Setup dialog box and set the paper size , scaling, an d orientat ion options. 2. Open the Print di alog box. 3. Select the Paper Type/Qua lity pane. 4. In the Pape r Type pull-down menu , click Automat ic or Plain Paper .
Print brochure s with borders 1. If necessary, op en the Page Setup dialog box and set the paper size , scaling, an d orientat ion options. 2. Open the Print di alog box.
4. Select the Paper Type/Qua lity pane , and then specify the follow ing setting s: – Source : Upper tray – Paper T ype : The ap propria te card type – Quality : Normal or Best 5. Select any other prin t settings that you want, and then click Prin t .
Print 1. Open the Page Setup dial og box, and then sel ect the foll owing sett ings: – Paper Size : The appropri ate card size – Orientation : The appropri ate orientati on Note To print a bord erless card, click the borderless ph oto size that matches the card size.
Print 1. If necessary, op en the Page Setup dialog box and set the paper size , scaling, an d orientat ion options. 2. Open the Print di alog box. 3. Select the Paper Type/Qua lity pane , and then spe.
2. Clic k OK . 3. Open the Print di alog box. 4. Select the Paper Type/Qua lity pane , and then specify the follow ing setting s: – Source : Upper tray – Paper T ype : Automatic or Plain paper 5. Select any other prin t settings that you want, and then click Prin t .
2. Clic k OK . 3. Open the Print di alog box. 4. Select the Paper Type/Qua lity pane , and then specify the follow ing setting s: – Source : Upper tray – Paper T ype : Automatic or the appropriate paper t ype – Quality : Normal or Best 5. Select any other prin t settings that you want, and then click Prin t .
Print 1. If necessary, op en the Page Setup dialog box and set the paper size , scaling, or orientat ion options. 2. Clic k OK . 3. Open the Print di alog box.
Print 1. Open the Page Setup dial og box. 2. In the Paper Size drop-down list, click A4 Banner or US Letter Banner . 3. Clic k OK . 4. Open the Print di alog box. 5. Select the Paper Type/Qua lity pane , and then specify the follow ing setting s: – Source : Upper tray – Paper T ype : Automatic or Plain paper 6.
3. Select the Paper Type/Qua lity pane , and then specify the follow ing setting s: – Paper T ype : HP CD/DVD Tattoo Note Selecting th is paper type aut omaticall y result s in a mirror ed image. – Source : Upper tray 4. Select any other prin t settings that you want, and then click Prin t .
8 Printing tips Save time ● Use the 250-S heet Plain Pape r Tray Accessory to reload the printer less oft en. ● Set the order that the pages print. ● Print collated copies . Save money ● Print multipl e pages on a si ngle shee t of paper . ● Print a two-sided do cument .
– Best : Provides high-quality printi ng. – Maximum dpi : Provides the highest quality printing , but requires longe r to print than Best and requires a large amount of disk space. 4. Select any other prin t settings that you want, and then click Prin t .
3. In the Pages p er Sheet menu, select t he number of page s that yo u want to appe ar on each shee t of pape r. 4. In the La yout Direction m enu, select the re levant option for arranging the pages on a single she et. 5. If you want a border to appea r around each p age image, sel ect the bord er type from the Bord er menu.
In tray 250-Sheet Pl ain Paper Tray Accessory Auto Two-Sided Print Accessory with Small Paper Tray Follow thes e steps to select a p aper source: 1. Open the Print di alog box. 2. Select the Paper Type/Qua lity pane. 3. In the Sour ce drop-down l ist, click one of the f ollowing opti ons: – Upper tray : Prints from th e In tr ay.
Book binding Tablet bindi ng 3. Select any other prin t settings that you want, and then click Prin t . After the first side o f the page i s printed, th e printer pauses while the ink dries. Aft er the ink is dry, the p aper is pulled ba ck into the duple xer and the re verse side of the page is printed.
9 Printer software ● Print settings ● Manage the print er (Mac OS X 10.3 and later) ● Manage the printe r (Mac OS X 10.2) ● View and change the stat us of a print job (Mac OS X 10.3 and l ater) ● View and change the stat us of a print job (Mac OS X 10.
8. Cancel : Close the Print d ialog box witho ut printing the document. 9. Print : Print the docum ent. Note The Fax option is available only in Ma c OS X 10.3 and later. Manage the printer (Mac OS X 10.3 and later) Use Printer Setup Utility to manag e the printer.
Add a printer Follow these ste ps to add a printer to your comp uter: 1. In Finder, cl ick Applications , then click Utilities , and then do uble-clic k Print Center . 2. Clic k Add Printer . The Add Printer di alog box ap pears. 3. Select the connectio n type for the pri nter (for exampl e, USB).
1. In Finder, cl ick Applications , then click Utilities , and then do uble-clic k Print Center . 2. Double-click the p rinter name to d isplay the print queue. 3. Click a pri nt job to sele ct it. Use the foll owing butt ons to manage th e print job: – Delete : Cancel the selected p rint job.
10 Maintenance ● Install print cartridges ● Set the auto-of f feature ● Align the pr int cartridges ● Calibrate co lor ● Automaticall y clean print cartridges ● Print a test page ● View .
1 Selection number label ● Printer documentati on: For a list of print cartridge selection num bers, see the reference guide that came wit h the printer. ● HP Printer Utilit y: Open the HP Printer Utility and then select the Suppl ies pane. Ink-backup mo de The printer can op erate with onl y one print cartridg e installed .
6. Remove the replacemen t print cartridge from it s packaging and carefully remove th e plastic tape. H old the print cartridge so t hat the copp er strips are on the bott om and facing tow ard the p rinter. 1 Remove plastic tape Caution Do not touch the print ca rtridge ink nozzles or copper contact s.
8. Push down on the pri nt cartridge latc h until it snaps close d. 9. Clos e the printer c over. The printer automati cally print s a calibra tion page. For information a bout storing pri nt cartridges, se e Maintain print cartridges . For information about recycling empty print cartridges, see Print cartridge recovery .
1. Load Letter or A4 pl ain, white pap er in the In tray. 2. Open the HP Printer Utility . 3. Clic k Align the Print Cartri dges . 4. Clic k Align , and the n follow the onscreen in structions. Calibrate color Perform a color calibrati on if the colors i n photos that are pri nted with the phot o print cartridge consisten tly look incorr ect.
Note If the pr int cartridges were use d before being inst alled in th e printer, th e estimated ink leve ls will not appear on t he Estimated In k Levels tab. The Estimated I nk Level tab also conta ins print cart ridge orderin g information. To view this information , click the Print Cartridge Info rmatio n button.
Prepare to cle an 1. Open the printe r cover. 2. Wait until t he print cartridg e cradle moves to the right side of the pri nter and is idle and quiet. 3. Remove the print cartridges and pla ce them on a piece of p aper, with the co pper strips facing up .
If you store t he print cartridge in an airtight pl astic contain er, make sure that t he ink nozzles are face dow n but are not in contact with the cont ainer. Insert the print car tri dge into the pr int cartri dge protector Slide the print cartridge at a sl ight angle in to the protect or, and snap it secure ly in place.
● Open the HP Prin ter Utility ● HP Printer Uti lity panes Open the HP Printer Utility To open the HP Printer Utilit y, follow the instructions for your operating system. Mac OS X 10.3 and later 1. In Finder, cl ick Applications , then click Utilities , and then do uble-clic k Printer Setup Util ity .
11 Troubleshooting ● Ethernet problems ● Wireless communica tion proble ms ● Printer does not print ● Paper jam ● Paper prob lems ● Paper mismatch ● Printer is stalled ● Print cartridg.
State of the Link light Task Off Verify the follo wing: ● The Ethernet cab le is securely connected to th e printer. ● The network hub , switch , or router is on and workin g properly. ● The printer is connect ed to the net work. Activity light Follow th ese steps if the Lin k light is on, but the p rinter does not pri nt: 1.
If you still cann ot access the printer's EW S, then follow t hese steps: 1. Print an HP Report page . 2. Find the printer's IP address . 3. Launch the I nternet browser. Note Use Microsoft I nternet Explorer 5. 0 or higher, Netscape 4 .75 or higher, or Safari 1.
State of the Wireless Statu s light Task Off Verify the following: ● An Ethernet cab le is not connected to the pri nter. Connec ting an Etherne t cable to the printer au tomatically turns off th e wireless ra dio. Unplug the cable . ● The printer i s plugged in .
Printer has the wr ong networ k settings 1. Do one of the followi ng to find the sett ings for the net work: Printer communication mode Task Infrastr ucture netwo rk Open the Wireless Access Point's (WAP) configuratio n utility. Ad hoc network Open the conf iguration u tility for t he network ca rd inst alled in the computer.
Reduce interfer ence in a wir eless network The followin g tips will help redu ce the chances for inte rference in a wi reless network: ● Keep the wireless devices aw ay from large met al objects, such as filing ca binets, and other electr omagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signal s.
1. Connect the prin ter to the netw ork or computer with a n Ethernet cable. 2. Open the prin ter's embedded Web server (EWS) . 3. Click th e Networking tab, and then cl ick Wireles s (802.
Check the print qu eue The printer will not print if a p rint job is stall ed in the print queue. To re solve a print job that is stalled in the queue, check the status of the print que ue for either Mac OS X 10. 3 or Mac OS X 10.2 . If the printer still does not print 1.
6. If the paper jam can not be remove d from the back of t he printer, raise the printer cover, remove the pap er jam from the f ront of the printer, and then lower the cove r. Caution Remove the paper jam carefully as it is possible to damage th e printer when removing pap er from the f ront.
Out-of-paper message If an out- of-paper messa ge is di splayed, fo llow thes e gu idelines . Paper jam For information a bout clearing a paper ja m, see the paper j am page. Printer prints on mu ltiple sheets at o nce If the printer p rints on multip le sheets at once , foll ow thes e guidel ines .
numbers are liste d in the reference guide that came wit h the printer or at www.hp.com/support . If there are no l oose or broken parts, follow these st eps: 1. Check for and remove any obst acl es, such a s packing ta pe or materi als, that preve nt the print ca rtridges from movin g back and fo rth.
If the Print C artridge Status ligh t continues t o flash, visit HP Technical Support at www.hp.com/support . Print cartridge problem message If you receive a message about a probl em with one o f the print cartri dges, follow these steps: 1. Raise the printer co ver and remove the p rint cartridge tha t was named in the erro r message.
Note To easily ident ify the co rrect side o f the c radle i n which to instal l the pr int cartridge, match the symbol on the print cartrid ge with the sym bol above t he print cartridge cradl e. Photos do not print correctly Reload th e paper tray 1.
If light or da rk horizontal l ines appear on ph otos, follow this procedure: 1. Clean the print cartridges. 2. Reprint the photo. 3. If horizontal lines still occur, a lign the print cartri dges . 4. Reprint the photo. Part of the photo is faded If part of the photo is faded, follow these guidelines .
If fading occurs approxim ately 25 to 63 mm (1.0 to 2.5 inches) from the edg e of a photo, try the followin g solutions: If fading occurs approxim ately 25 to 63 mm (1.0 to 2.5 inches) from the edg e of a photo, install a pho to print cart ridge and a tri-color p rint cartridge in the printer.
State of the lights Task Connection l ight is on and th e Error light flashes twi ce The camera has requ ested an unsupported co mmand. Bluetooth printing problems Bluetooth devic e cannot find the pr.
resolution cameras, such as those foun d in wireless phones, migh t not have hi gh enough resolution to produce a high-qu ality print. The image pri nted with borders The printing appl ication install ed on the device with Blueto oth wireless techn ology might not support borderle ss printing.
Print is f aded ● Verify that neithe r of the print cartridge s is low on ink . If a print cartridge i s low on ink, consider replacin g the print cartrid ge. For the corre ct part numbers, see the referen ce guid e that came w ith the printe r. ● Verify that a black prin t cartridge is inst alled.
Too much or too little ink a ppears on the pa ge Follow these ste ps to adjust the ink density: 1. Open the Print di alog box. 2. Select the Paper Type/Qua lity pane. 3. Click th e Ink tab. 4. Move the Ink Density slider toward Light or Heavy . 5. Move the Dry Time slider toward More .
Streaks appear in a li ght portion of a photo If streaks appear in a li ght portion of a photo, approx imately 63 mm (2. 5 inches) from one of the long e dges of the phot o, try the follo wing solutions: If streaks appear in a li ght portion of a photo, approx imately 63 mm (2.
Verify that no problem exi sts with the sour ce ima ge. For example, if you are prin ting a scanned image, verify that the i mage was not croo ked when it wa s scanned. If the problem i s not caused by the sou rce image, fo llow these steps: 1. Remove all pape r from the In tray.
Verify that phot o paper is not curle d. If the phot o paper is curled, place the paper i n a plastic bag and gent ly bend it in th e opposite direct ion of th e curl until t he paper lie s flat. If the proble m persists, then use p hoto paper that i s not curled.
For photo paper with a tear-off tab If the bo rder appea rs below the tear-off ta b, remove the tab. If the bord er appears above the te ar-off tab: ● Align the pr int cartridges .
Print cartridge carriage i s stalled message Follow th ese steps if the printer stal ls while you are print ing a documen t. Paper de tected do es not ma tch pa per size or type se lected mes sage If .
● The printer might be out of paper. Place paper in the In tray, and then press the Re sume butt on. ● There might be a paper jam. Follow thes e instructions to clear a paper jam . ● The print cartridge s are the correct print cartridges for the printer and are properly installed .
If the light continues to flash, replace the print cartridge . All ligh ts are flash ing The printer might need to be resta rted. 1. Press the Power button to turn off the printer, and th en press the Power butt on to restart the pri nter. Proceed to step 2 if the lights cont inue to flash.
If you continue to have problems If you contin ue to have proble ms after investi gating the troubleshooti ng topics, shut down the computer an d then restart it . If you still ha ve questions afte r restarting the com puter, visit HP Te chnical Support at www.
12 Accessories The follow ing optional acce ssories a re available to be used wi th the HP printer. Automatic Two-Sided Printing Accessory 250-Sheet Pl ain Paper Tray Auto Two-Sided Print Accessory with Small Paper Tray If an accessory is not i ncluded with the prin ter, it can be pu rchased separately from an authorized HP dealer.
The duplexer onl y supports certain paper types. For a list of support ed paper types, see the duplexe r specificatio ns . Learn how to in stall t he duplexer. Use the dup lexer to print a two-si ded document automatically. Follow thes e tips to solve aut omatic two -sided printing pr oblems .
Automatic Two-Si ded Printing Acce ssory Auto Two-Sided Pri nt Accessory with Small Pape r Tray The two-side d printing accessories onl y support certain pap er types. Fo r a list of supported paper type s, see the documentat ion that came w ith the accessory.
3. Remove any paper insid e the printer. 4. Open the duplexe r. 5. Remove any paper fro m inside th e duplexe r. 6. Close the duple xer, and then re-at tach the du plexer to the printer. Option for two-side d printi ng cann ot be sel ected The printer driver cannot sense the d uplexer un til a print j ob is sent to th e printe r.
Only one side of the page prints whe n the two-sided printi ng option is ena bled Verify that the following co nditions exist: ● The correct p rint optio ns are set in both the printe r software and th e software program that you are using. ● The photo pa per is not curled, i f you are printing on two-sided photo pape r.
● A5: 148 x 210 mm ● B5: 182 x 257 mm Cards: ● 127 x 203 mm (5 x 8 in) ● 102 x 152 mm (4 x 6 in) ● A6: 105 x 148.5 mm ● Hagaki: 1 00 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory e xpands the paper cap acity of the p rinter to 400 sheets.
4. Gently place the p rinter on top of t he paper tray. Load the 250-Sh eet Plain Paper Tray Acc essory Follow these in structions to load t he 250-Sheet Plai n Paper Tray Acce ssory. Two parts The 250-Sheet Plain Pape r Tray Accessory has two parts. 1 Base 2 Lower t ray The lower tray has three size adjusters.
Follow thes e steps to set t he paper size: 1. Remove th e lower tray from the base . 2. Slide the paper-w idth guide unti l the arrow is even wi th the co rrect setting. 1 Align the arrows Note To print on lega l-sized paper, set t he paper-width gui de to LTR .
Note To print on lega l-sized paper, set t he paper-width gui de to LTR . 4. Set the paper-le ngth guide by pull ing it until the arrow lines up wi th the pape r size. 1 Align the arrows Note To print on l egal-sized paper, pull the pape r-length gui de all the way out.
Note The 250-She et Plain Paper T ray Accessory is not av ailable in all countries/ regions. Follow these ste ps to use the 250-Sheet Plain Paper Tray Accessory: 1. Open the Print di alog box. 2. Select the Paper Type/Qua lity pane. 3. In the Sour ce drop-down list, click Low er tray .
● Postcards and other sma ll media can be printed on two sides automatical ly when they are fed from the rear tray. ● Photo paper and envelopes can be p rinted on one si de by us ing the s mall pape r tray. ● Print two-side d documents a utomaticall y .
2. Insert the acce ssory into the back of the printer until b oth sides snap in to place. Note Do not press the bu ttons on either side of the accessory when installing it i nto the printer. U se the buttons o nly when removi ng the accessory from the printer.
Print 1. Open the Page Setup dial og box, and then sel ect the foll owing sett ings: – Paper Size : The approp riate paper size Note To print a bord erless card, click the borderless ph oto size that matches the card size. – Orientation : The appropri ate orientati on 2.
Configure the printer to fe ed paper from the accessory Follow thes e steps to conf igure the print er to feed paper f rom the a ccessory: 1. Press and hold down t he Report Page button. 2. While holdi ng down th e Report Page button, press the C ancel butto n twice.
3. Release the paper lever. 4. Slide the pap er-width guide ag ainst the edge of the ph oto paper. Print 1. Open the Page Setup dial og box, and then sel ect the foll owing sett ings: – Paper Size : The approp riate paper size Note To print a bord erless photo, se lect a borderless ph oto paper size.
Guidelines ● Avoid using en velopes that have the fo llowing qua lities: – Have clasps or w indows – Have thick, irregular, or curled edg es – Are shiny or embossed – Are wrinkl ed, torn, or otherwise damag ed ● Align th e envelope edges be fore insertin g them in the rear tr ay.
2. Clic k OK . 3. Open the Print di alog box. 4. Select the Paper Typ e/Quality pane, and then select the following settin gs: – Source : Rear tray – Paper T ype : Plain paper 5. Select any other prin t settings that you want, and then click Prin t .
5. Tilt the Sm all Paper Tray forward a nd open the lowe r door of the accessory. 1 Tilt the Small Paper Tray 2 Open the lower door 6. Remove any paper that i s inside the accessory. 7. Close the accessory, and th en secure the back leve r to close the accessory.
Binding margin is in the wrong place 1. Open the Print di alog box. 2. Select the Two-Sided Printin g pane. 3. Verify that the correct bindi ng has been selected: –T h e Book button is selected f or binding alo ng the side . –T h e Tablet button is selected for bin ding along th e top.
– A6, 105x148 mm – L, 89 x127 mm , L, 8 9x127 mm with ta b – Panoramic 4x10 in, 4x11 in, 4 x12 in ● Envelopes: – No. 10 Envelop e, 4.12 x9.5 in – Japanese en velope No.
13 Supplies ● Paper ● USB cables ● Accessories ● Print cartrid ges Note The availabi lity of supplie s and accessories varies by country/region . Paper To order media such as H P Premium Pape r, HP Premiu m Inkjet Transpar ency Film, HP Iron-On Pape r, or HP Gre eting Cards , go to www.
14 Specifications ● Printer specifica tions Printer specifications See the r eference gu ide that ca me with the pri nter for complete pr inter specifi cations, including th is informat ion: ● Typ.
15 Environmental information ● Environment al statement ● Print cartridge recovery Environmental statement Hewlett-Pa ckard continuously im proves the de sign processes of i ts deskjet pri nters to minimize th e negative impact on the office environmen t and on the communitie s where printers are manu factured, shipped , and used.
Recycling information fo r the European Union Important recycl ing informati on for our customer s in the European Union: To preserve the environment, this product must be recycled afte r its useful life as required by law. The symb ol below indi cates that this product may not be d isposed in the gen eral trash.
To parti cipate , simply fo llow th e directi ons prov ided o n HP's W eb site at th is addr ess: www.hp.com/recycle . This servi ce is not availa ble in all co untries/r egions. Cust omers may be asked for their name, pho ne number, and address.
An important point after buying a device HP 6980 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP 6980 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP 6980 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP 6980 series you will learn all the available features of the product, as well as information on its operation. The information that you get HP 6980 series will certainly help you make a decision on the purchase.
If you already are a holder of HP 6980 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP 6980 series.
However, one of the most important roles played by the user manual is to help in solving problems with HP 6980 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP 6980 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
