Instruction/ maintenance manual of the product 6940 series HP
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HP Deskjet 6940 series User's guide.
Hewlett-Packar d Company notices The information con tained in this document is su bject to change without notice. All rights reserved. Reprod uction, adaptation, or tran slation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
Contents 1W e l c o m e . ................ ................ ........... .................. ................ ................. ................ ..4 2 Special featur es ........................ .................. .......................... .............
Iron-on transfers ..................................... .............................................................. 65 Banners .............................. ....................................... ........................................... 66 CD/DVD tattoos .
Banners do not print correctly .......................... .................. ................ ................106 Print quality is poor .................. ........................... ............................ ....................106 Document is misprinted .
1 Welcome To find an answer to a questi on, select on e of the fo llowing to pics: ● Special feat ures ● Get started ● Connect t o the printer ● Print photos ● Print photos from a digital ca.
2 Special features Congratulati ons! You have purchased an HP Deskjet printer that is e quipped with several exciting featur es: ● Built-in netw orki ng capabiliti es : Conne ct to a wired network without us ing an external print server.
3 Get started ● Printer features ● Buttons and lights ● Paper trays ● Photo/en velope feede r ● Print cartrid ges ● Ink-backup mode ● Automatic p aper-type sensor ● Quiet m ode For a description of the option al accessories, see the optional accessori es page .
1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional acces sories User's guide 7.
Automatic Two-Sided Printing Accessory (opti onal) 250-Sheet Plain Pa per Tray (optional ) Auto Two-Sided Print Accessory with Small Pape r Tray (optional) Buttons and lights Use the printe r buttons to turn the prin ter on and of f, cancel a print job, an d restart a job.
Note Energy consumpti on can be prevented by tu rning the print er power off, and then disconnect ing the end of th e printer power cord f rom the elect rical source. Print Cancel button Pressing the Print Cance l button cancels the current print job.
1. The left st atus light represents the tri -colo r print cartridge, w hich is inst alled in t he left side of the print cartridge cradle. – The light is on an d solid when t he tri-color print ca rtridge is low on ink. – The light flashe s when the tri-color p rint cartridge needs to be serviced.
when printing from t he camera. If th e camera is not PictBridg e-compatible or is not in PictBridge mode, the am ber Error light fla shes. Paper trays The printer has two pa per trays: In tray The In tray holds pap er or other media. 1 In tray Slide the paper gu ides firmly ag ainst the edge s of the medi a on which you are printing.
1 Out tray 2 Photo/envelo pe feeder Use the photo/envelope fe eder to print single envelopes, sm all photos, and cards. Raise the Out tr ay to load paper or oth er media. Lower the Ou t tray before print ing. To prevent paper from falling out of t he Out tray, f ully pull out the O ut-tray extensi on.
Photo/envelope feeder Use the phot o/envelope feede r to print a vari ety of medi a sizes includi ng the fol lowing documents: ● Envelopes ● Photos ● Postcards 1 Photo/envelo pe feeder Envelopes Follow thes e steps to use the p hoto/envelop e feeder for single envelope s: 1.
3. Slide the pho to/envelo pe feeder forw ard as far as it wi ll go. 4. Print the photo . Postcards Follow thes e steps to use the phot o/envelope fe eder to print a single postcard : 1. Insert th e postcard into the photo /envelope feeder wi th the side to be printe d on facing down.
3. Slide the pho to/envelo pe feeder forw ard as far as it wi ll go. 4. Print the postcard . Print cartridges Four print cartridges ca n be used with th e printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo pr int cart ridge 4 Gray photo print cartridge Note The availabi lity of print ca rtridges varies by country/region .
You can find the se lection number i n three places: ● Selection number label: Look at the label on the print cartri dge that you are replacing. 1 Selection number label ● Printer documentati on: For a list of print cartridge selection num bers, see the reference guide that came wit h the printer.
Exit ink -backup mo de Install two pri nt cartridges in the pri nter to exit ink-backup mode. For instructio ns about inst alling a prin t cartridge, se e the pr int cartridge inst allation page.
4 Connect to the printer ● Wired Ethernet netwo rking ● Connecting a digital cam era ● USB ● Bluetooth wi reless printi ng USB The printer connects t o the computer w ith a univers al serial bus ( USB) cable. The computer must be runn ing Windows 98 SE o r later to use a USB cable.
Wired Ethernet networking For setup inform ation, click one of the foll owing opt ions: ● Ethernet basics ● What you need f or a wired network ● Install the pri nter on a n Ethernet network For .
1 RJ-45 plug Network c ommunicati on TCP/IP Devices on a network commun icate with on e another usin g a "languag e" called a protocol . The printer is de signed to ope rate on net works that u se a popular p rotocol cal led TCP/IP . IP address Each device on a netw ork identifies itself w ith a unique IP address.
has a different conn ector. An Ethernet cable connector (al so called an RJ-45 connector) is wider and thicker and al ways has eight contact s on the end. A phone connector has between tw o and six contacts . ● A desktop computer o r laptop with eit her a wired or wi reless connection to the rout er or access point.
This example looks simi lar to the first e xample. However, in this example, th e network devices are connected to a hub , rather than a router . The hub is directly conn ected to the Internet.
Note Do not pl ug the Ethernet ca ble into a port labeled WAN, Uplink, o r Internet. 4. Connect the Ethernet cab le to the Ethernet p ort on the back of the pr inter. 5. Do one of th e followin g: State of the Link light Task On Go to step 6. Off Repeat steps 2 throug h 4.
Software installation Follow these ste ps to install the pri nter software on the co mputer: 1. Close all app lications runn ing on the computer. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the on screen instructions.
State of the Activity light State of the printer Off Not receiving or t ransmitting d ata over the Eth ernet connection . Report Page button Use the Report Page butto n to do the fol lowing: ● Print.
Status of the icon Status of the printer network connection Off Not connected t o an Ethernet netwo rk. HP Report page The HP Report p age supplies usef ul informati on about the printer's wired and front USB port connecti ons.
Select the langua ge The default language for t he HP Report page is English. Follow these steps to prin t the page in another l anguage: 1. Press the Report Page button to print the English version of th e page. 2. On the lower porti on of the page , find the langua ge that you wa nt.
Item Meaning DNS Server The IP addre ss of the printer's do main name server. Not Sp ecified means that no IP address has b een set. Thi s setting does not appl y to the printer. mDNS The printer's mDNS service name on the network. This name is use d by Apple Rendezvous t o identify the printer o n Mac OS X v10.
● Check estimated ink levels in the print cartridges. ● View network st atistics. ● Configure Bluetooth setting s . ● Visit HP's Web sit e for support informatio n and to p urchase suppli es. Caution It is recommended tha t the printer an d the compute rs that use it be o n the same subnet .
Paramete r Description Device Address The hardware ad dress of the Bluet ooth devic e. Note You cannot change this addre ss. Device Name The device nam e assigned to th e printer so th at other Bluetooth devic es can identify it. Passkey A 4-digit value that the user m ust enter in order to pri nt using Bluetooth .
Network ing glos sary numbers 10/100 Base-T : A technical term for Et hernet. 10 /100 refers to the spe ed at which the Ethernet network funct ions. 10 indicates 10 megabits per secon d (Mb/s) for normal Ethernet, an d 100 indi cates 100 Mb/s for F ast Ethernet.
h Host Name : The name by which the pri nter identifie s itself on the network. T he printer's host name is displayed on the HP Report page. Use the host name to open the printer's embedded W eb server (EWS). Hub : A simple device tha t acts as the center of an Ethernet net work.
p Packet : A message sent from one device on a network to other dev ices on the netw ork. Protoc ol : A langu age that devices on a network use to communicate w ith each other. A popular netwo rk protocol is T CP/IP. q r RJ-45 : The type of plug at the end of an Ethern et cable.
Bluetooth wire less printing Use an optio nal HP Bluetooth Wi reless Printer Adapter to p rint images fro m most Bluetooth devices to the printer with out a cable co nnection.
Configur e Bluetoot h settings The method to confi gure Bluetooth setti ngs for the printer de pends on whether th e printer is connec ted to a ne twork. If your printer is not co nnected to a networ k Note If your print er is not connected t o a network, you will need a USB cable to configure the Blueto oth settings.
Option Description selected, only sending devices that have stored the p rinter's Bluetooth devi ce address can discover a nd use the pri nter. ● EWS : Select one of the f ollowing options: – Visible to All : Any Bluetooth device w ithin range can print to the printe r.
8. As appropriate, select from the foll owing check b oxes: – Enable raw file type : Sends an unp rocessed file (such a s .PDF) directly to the printer. – Set as default printer : Sets the current printer as the de fault printer. 9. Tap Fi nish . The C onfiguration screen is displaye d.
5 Print photos The printer soft ware offers several features t hat make prin ting digital photos easier and improve phot o quality. Learn how to perfor m the following tasks: ● Print a borderless photo . ● Print a phot o with a border . ● Use HP Real Li fe technologie s to touch up photo s.
To print larger or multiple photo s, follow these steps: 1. Verif y that the printer is turned o n. 2. For small photos, remove the Out tray. For large ph otos, raise the Out tray. Remove all of the paper from the In tray. 3. Slide the pap er-width guide all the way t o the left, and then pull out the paper-lengt h guide.
4. In the Wha t do you want to do? drop-dow n list, click Photo Printing- Borderless , a nd then se lect the fol lowing options: – Print Qual ity : Normal or Best . Note For maximum dpi qu ality, go to th e Paper/Quality tab, and then click Maximum dpi in the Print Qual ity drop-down list.
1 Small photos 2 Large photos Note Some panoramic pa per sizes might exte nd beyond t he edge of the In tray. 7. For small photos, re place the Out t ray. For large phot os, lower the O ut tray. Print Note If the sof tware prog ram includes a pho to printing f eature, f ollow the instructions t hat are pro vided with the softw are program .
5. Set the H P Real Life technol ogies as approp riate. 6. Clic k OK to print the phot o. Use the What's This? help to l earn about th e features tha t appear in the Printer Properties dialog box. HP Real Life technologies HP Real Life technologi es make it easy for you to get better ph otos.
The photo print cartridge can be pu rchased sep arately if it is not included wi th the printer. Install the photo print cartridge To install the pho to print cartri dge, remove t he black prin t cartridge from th e printer, and then install the photo print cartridge i n the right side of th e print cartridge cradle.
Note Use an HP prem ium photo paper w hen printing in th e maximum dpi mode to enhance color matching an d detail in the photo . Advanced color settings Use the Advanc ed color setting s dialog box t o adjust ho w printed colors appear in the photos.
Gray photo print cartridge The gray photo print cartrid ge, used in conjunction w ith the tri-color p rint cartridge, prints high-quali ty black-and-whi te photographs. The gray photo p rint cartridge can b e purchased separat ely if it is not included w ith the product.
5. In the Print Quality drop-down list, click Normal , Best , or Maximum dpi . 6. Select any other prin t settings that you want, and then click OK . The printer soft ware autom atically optimi zes the prin ted image. Store and handle photo paper Follow thes e instructions to maintain the qua lity of HP bran d photo pap er.
● Create phot o album pages and flyers ● Share photo s with f riends and family Share photos with friends and family If you perfo rmed the def ault typi cal instal lation of the printer soft ware, you also inst alled HP Photosma rt Software.
6 Print photos from a digital camera Learn how to prin t photos directly f rom a digital came ra. ● Use a PictBridg e camera ● Use a Bluet ooth camera phone Use a PictBridge camera With a PictBridge-ena bled camera, you do not need a com puter to print digital photographs.
Check the docum entation t hat came with the camera t o ensure that t he camera suppo rts PictBridge. Follow these ste ps to print phot os from a PictBrid ge-compatible cam era: 1. Verif y that the printer is turned o n. 2. For small photos, remove the Out tray.
Print photos from a Bluetooth ca mera phone 1. Verif y that the printer is turned o n. 2. For small photos, remove the Out tray. For large ph otos, raise the Out tray. Remove all of the paper from the In tray. 3. Slide the pap er-width guide all the way t o the left, and then pull out the paper-lengt h guide.
7 Print other documents E-mail Letters Documents En velopes Brochures Greeting ca rds Postcards Transparencies Labels Index cards Booklets Posters Banners Iron-on t ransfers CD/DVD tattoos Printing tips : Minimize the cost and ef fort while ma ximizing the qual ity of the print outs with pri nting tips .
6. Lower the Out tr ay. Print 1. Open the Printer Pro perties dialog box. 2. Click th e Printing Shortcuts t ab. 3. In the W hat do you want to do? drop-down list, click General Everyday Printin g or .
6. Lower the Out tr ay. Do not extend th e Out-tray extensio n stop when printi ng on lega l paper. Print 1. Open the Printer Pro perties dialog box. 2.
1 Letter or A4 paper 2 Legal paper (extends over the edge o f the In tray) 6. Lower the Out tr ay. Do not extend th e Out-tray extensio n stop when printi ng on lega l paper. Print 1. Open the Printer Pro perties box. 2. Click th e Printing Shortcuts t ab.
Guidelines ● Avoid using envelope s that have t he followin g features : – Clasps or w indows – Thick, irregular, or curled edges – Shiny or em bossed coatings – Wrinkles, tears, or ot her damag e ● Align the envelop e edges before inserting the envelopes i n the In t ray.
Guidelines ● Do not print bord erless documents in ink-backup mode . Al ways have tw o print cartridges i nstalled in t he printer. ● Open the fil e in a software prog ram and assign t he brochure size. Ensure tha t the size corresponds to the pa per size on which you want to print the brochure.
Print brochure s with borders 1. Open the Printer Pro perties dialog box. 2. Click th e Printing Shortcuts t ab. 3. In the Wha t do you want to do? drop-dow n list, click Presentation Printing , and then specify the following print sett ings: – Paper T ype : An appropriate b rochure paper.
Print Note If the sof tware program in cludes a greeting card printing feature, fol low the instructions that a re provided with the sof tware program. Otherwise, fol low the instructions b elow. 1. Open the Printer Pro perties dialog box. 2. Click th e Paper/Quality tab, and then specify the foll owing print set tings.
7. Repla ce the Out tray . Print 1. Open the Printer Pro perties dialog box. 2. Click th e Paper/Quality tab, and then specify the foll owing print set tings: – Size is : A n approp riate card size – Type is : Automatic or click More , and then sele ct an appropriat e card type – Source is : Upper tray – Print Qual ity : Normal or Best 3.
3. In the Wha t do you want to do? drop-dow n list, click Presentation Printing , and then specify the following print sett ings: – Paper T ype : Automatic or click Mor e , and then select an appropriate transparency film. – Paper Size : An appropria te paper size – Paper Source : Upper Tray 4.
Print Note If the sof tware program i ncludes a label printing featu re, foll ow the instructions that a re provided with the sof tware program. Otherwise, fol low the instructions b elow. 1. Open the Printer Pro perties dialog box. 2. Click th e Printing Shortcuts t ab.
7. Repla ce the Out tray . Print 1. Open the Printer Pro perties dialog box. 2. Click th e Paper/Quality tab, and then specify the foll owing print set tings: – Size is : A n approp riate card size – Type is : Click More , and then select an app ropriate card type.
4. Place plain pa per in the In tray, push ing the paper into the printer until it stops. 5. Slide the pap er guides firml y against t he paper. 6. Lower the Out tr ay. Print 1. Open the Printer Pro perties dialog box. 2. Click th e Printing Shortcuts t ab.
Guidelines ● After the sections of a po ster have been printe d, trim the edge s of the sheets and tape the sh eets togeth er. ● Do not exceed the In tray capacity: 150 she ets of pape r. Prepare to pri nt 1. Verif y that the printer is turned o n.
3. Click th e Finishing tab, and th en specify the fol lowing print sett ings: – Pages Per Sheet an d Posters : Poster 2 x 2 , Poster 3 x 3 , Poster 4 x 4 , or Poster 5 x 5 – Orientation : Portra it or Landsca pe 4. Select any other prin t settings that you want, and then click OK .
Print Note If the software program in cludes an iron -on transfe r printing feature, follow the instructions th at are provided wit h the software pro gram.
1 Unattached edge 5. Slide the paper-w idth guide fi rmly agains t the paper. Note Leave the Out t ray off of the printer when pr inting a banner. Print 1.
Prepare to pri nt 1. Verif y that the printer is turned o n. 2. Remove the Out tray, and t hen remove al l paper from t he In tray. 3. Slide the pap er-width guide all the way t o the left, and then pull out the paper-lengt h guide. 4. Insert one sheet, pushing it all the way into the pr inter until it sto ps.
8 Printing tips Save time ● Use the Printing Shortcut s tab. ● Create print task quick sets for documents that you oft en print. ● Use the 250-S heet Plain Paper Tra y Accessory to reload the printer l ess often. ● Set the order that the pages print.
4. Specify the print settings that yo u want. 5. Clic k OK . Use the What's This? help to learn about the feature s you see on the Printer Properti es dialog box. General everyday printing Use General everyda y printing t o print document s quickly.
Note Maximum dpi is availab le on the Paper/Quality tab. 4. Select any other prin t settings that you want, and then click OK . Note The print qu ality options th at are availabl e on the Printing Shortc uts tab vary depending o n the type of docum ent that yo u are printing.
5. Do one of th e followin g: –C l i c k File and then click Print to HP Deskjet to print the docume nt. –C l i c k File and then click Cancel Printi ng to cancel the pri nt job. Adj ust the prin t settings as need ed before trying to print the document again.
Follow thes e steps to select a spe cific paper type : 1. Open the Printer Pro perties dialog box. 2. Click th e Printing Shortcuts t ab. 3. In the Pape r Type drop-dow n list, click an appropriate paper type. 4. Select any other prin t settings that you want, and then click OK .
Note The printer software can save up to 25 print ta sk quick sets. Create a print task or use the specially designed print tasks that ar e availa ble in the Print Task Quick Sets drop -down list. Use a print task qui ck set Follow these st eps to use a print t ask quick set: 1.
Automatic Two-Sided Pri nting Accessory Auto Two-Sided Print Access ory with Small Paper Tray The two-side d printing accessories onl y support certain pap er types. Fo r a list of supported paper type s, see the documentat ion that came w ith the accessory.
1. Open the Printer Pro perties dialog box. 2. Click th e Finishing tab. 3. Select the Print on b oth sides check box. 4. Select the Use auto -duplex unit check box. 5. Select the Prese rve layout check box. 6. Select the Flip pages up check box. 7. Select any other prin t settings that you want, and then click OK .
7. Clic k Continue t o print the even-num bered pages. Create a bound two-sid ed document Select the type o f binding t hat you want for the two-sid ed document, and then follow the steps for that bi nding. Book binding Tablet bindi ng Note Book binding is th e most common t ype of binding.
1. Open the Printer Pro perties dialog box. 2. Click th e Finishing tab. 3. Select the fo llo wing check boxes: – Print On Both Sides (Manually) – Preserve La yout – Flip Pages Up 4. Select any other prin t settings that you want, and then click OK .
Resize a document Use the printer software fo r either of these tasks: ● Print a document on a pape r size differen t from the size for whi ch it is formatted .
Apply an existi ng watermark Follow these ste ps to apply an exist ing watermark to a docum ent: 1. Open the Printer Pro perties dialog box. 2. Click th e Effects tab. 3. Click a wate rmark in the Watermarks drop-down list. If you do not want to use one of the listed wate rmarks, create a new waterm ark .
9 Printer software ● Use the Prin ter Prop erties dialog box to select printing op tions. ● Use the What's Th is? help to learn mo re about sp ecific print set tings. ● Use the Printing Shortcut s tab to specify print settings quickly. ● View the Ink Status w indow for the app roximate ink level of each print cartri dge.
Note The Ink Statu s window may n ot display if the printer is operating over a non-Microsoft confi guration. Print cartridge information and ordering For print cartridg e information and to link to HP's Web site for orderi ng print cartridges, click the Print C artridge I nformation button.
10 Maintenance ● Install print cartridges ● Set the auto-of f feature ● Align the pr int cartridges ● Calibrate co lor ● Automaticall y clean print cartridges ● Print a test page ● View .
1 Selection number label ● Printer documentati on: For a list of print cartridge selection num bers, see the reference guide that came wit h the printer.
6. Remove the replacemen t print cartridge from it s packaging and carefully remove th e plastic tape. H old the print cartridge so t hat the copp er strips are on the bott om and facing tow ard the prin ter. 1 Remove plastic tape Caution Do not touch the print ca rtridge ink nozzles or copper contact s.
8. Push down on the pri nt cartridge latc h until it snaps close d. 9. Clos e the printer cove r. The printer automati cally print s a calibra tion page. For information a bout storing pri nt cartridges, se e Maintain print cartridges . For information about recycling empty print cartridges, see Print cartridge recovery .
Align the print cartridges The printer automa tically align s the print cartri dges after a new prin t cartridge is installed . You can also align th e print cartridges at ot her times to ensure optimal print qual ity. To align print cartridg es: 1. Load Letter or A4 pl ain, white pap er in the In tray.
1. Open the pr inter Toolbox . 2. Click th e Estimated Ink Levels tab. Note If the pr int cartridges were use d before being inst alled in th e printer, th e estimated ink leve ls will not appear on t he Estimated In k Levels tab. The Estimated I nk Level tab also conta ins print cart ridge orderin g information.
Prepare to cle an 1. Open the printe r cover. 2. Wait until t he print cartridg e cradle moves to the right side of the pri nter and is idle and quiet. 3. Remove the print cartridges and pla ce them on a piece of p aper, with the co pper strips facing up .
If you store t he print cartridge in an airtight pl astic contain er, make sure that t he ink nozzles are face dow n but are not in contact with the cont ainer. Insert the print car tri dge into the pr int cartri dge protector Slide the print cartridge at a sl ight angle in to the protect or, and snap it secure ly in place.
Use the Toolbox Follow these in structions to use the printer Too lbox: 1. Open the Printer Pro perties dialog box. 2. Click th e Services tab, and then click the Servic e this devic e butto n.
11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper prob lems ● Paper mismatch ● Printer is stalled ● Print cartridge proble ms ● Photos do n ot print c.
State of the Link light Task Off Verify the following: ● The Ethernet cable is securely connect ed to the prin ter. ● The network hub , switch , or router is on and working properly. ● The printer is connect ed to the net work. Activity light Follow th ese steps if the Link li ght is on, b ut the printer does not print: 1.
If you still cann ot access the printer's EW S, then follow t hese steps: 1. Print an HP Report page . 2. Find the printer's IP ad dress . 3. Launch the I nternet browser. Note Use Microsoft I nternet Explorer 5. 0 or higher or Netscape 4.75 or higher.
Check the pri nter cable conn ection If your printer and comp uter are USB-connect ed and are not commu nicating with each other, try th e following : ● Make sure the power cord is firmly connect ed to the p rinter and plugg ed into a pow er outlet.
3. Push the two latch ha ndles on the printe r's rear access door toward ea ch other, an d then remove the door. 4. Remove any paper that is insi de the printer by pulling it out from th e back of the printer. If you are printing labe ls, verify that a label did not becom e detached from th e label sheet while pa ssing throug h the printer.
If the Auto Two-Sided Print Acce ssory with Small Paper Tray is attached to the printer, follow t hese steps to cle ar a paper jam Aut o Two-Sided Print Accessory w ith Small Paper Tray . Paper problems Printer does no t feed paper Try one or more of th e following so lutions: ● Reduce t he numb er of she ets in th e In tray .
Paper w eight The printer might print on multi ple sheets of pap er at once if the paper is under t he recommended paper w eight. Use pape r that is withi n the recommende d specifica tions. For paper weight specificati ons, see the ref erence guide th at came with the printer.
Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www .hp.com/support or contact HP. Support phone numbers are liste d in the reference guide that came wit h the printer or at www.hp.com/support .
c. Click the Print Cartridge Information button and view the list of print cartridge selection numbers. The reference gu ide that came with th e printer also shows the print cartridg e selection numbers. 4. Chec k the warranty da te on the pri nt cartridge.
1 Remove plastic tape "Print cartridg e is in the wrong slot" messag e If you receive this error message, the print cartrid ge is installed in the wrong side of the print cartridge cradle. Always install the tri-colo r print cartridge in the left print cartridge cradl e compartment .
Both a phot o print cartridg e and a tri-co lor print cartri dge must be inst alled for color calibrat ion. 5. Reprint the photo. 6. If colors cont inue to appear tin ted or incorrect, op en the Printer Prop erties dialog box, click the Color tab, and t hen click the Advanced Color Settings button.
Verify that the p hoto paper is not curle d. If the pho to paper is curled, place the paper in a plastic bag an d gently bend i t in the opposite direction of the curl until the paper lies flat. If the p roblem persists , then use photo pa per that is no t curled.
PictBridge l ights are flashi ng State of the lights Task Connection l ight and the Error light a re flashing The printer h as lost connect ion with the camera while printi ng. Check the USB conn ection. Connection l ight is on an d the Error ligh t is flashing The camera has lost power.
● Make sure the HP Blu etooth Wire less Printer Adap ter is plugged into the camera port on the f ront of the printe r. The light on the adapter doub le-blinks once a second when the adapt er is ready to receive d ata. ● You might be too far f rom the printer.
Banners do not print correctly Check the p aper tray ● Unfold a nd refol d the pa per when se veral shee ts feed i nto the printer a t one time. ● Confirm tha t the unattach ed edge of the ban ner paper stack is o n top and point ing into the printer.
1 Remove plastic tape ● Consider selecting a hi gher print quality . Blank page s print ● The protective pie ce of plastic tape might still be att ached to the pri nt cartridges. Verify that the pla stic tape has been removed from the p rint cartridges.
6. Clic k OK . 7. Clic k Ink Volume , then select Change in the drop-d own list, and then cl ick the Change button. An Ink Volume slider is displayed. 8. Move the Ink Volume slider toward Light or Heavy . Note If you increase t he ink volume, move the Dry time slider toward More to avoid smearing t he ink.
Envelope is prin ted at an angle 1. Slide the fla p inside the envelo pe before loa ding it i n the printe r. 2. Confirm tha t the paper guides f it firmly again st the edge of th e envelope. 3. Reprint the envel ope. Document does not reflect th e new print settings The printer sett ings might dif fer from the soft ware program prin t settings.
If light or da rk horizont al lines appea r on phot os: 1. Clean the print cartridges. 2. Reprint the photo. 3. If the lines sti ll occur, alig n the print cartridges. 4. Reprint the photo. Image is printed at an angle Verify that no problem exi sts with the sour ce ima ge.
Note The colors in th e image might become li ghter. 8. Clic k OK . If the proble m persists, try the following ste ps: 1. Remove the phot o paper, and then load plain paper in the In t ray. 2. Press and hold down t he Print Cancel button until th e printer starts printing a self- test page, an d then release th e button.
If fading occurs approxim ately 25 to 63 mm (1.0 to 2.5 inches) from the edg e of a photo, try the followin g solutions: ● Install a photo print cartridge in the pri nter. ● Open the Printer Pro perties dialog box, click the Paper/Quality ta b, and t hen se t the Print Qual ity to Maximum dpi .
If the bord er appears above the te ar-off tab: ● Align the pr int cartridges . ● Verify that no problem e xists with the so urce image. For ex ample, if you a re printing a scanned image, veri fy that the image w as not crooked when it w as scanned.
Paper de tected doe s not matc h paper size or type s elected" If you receive a n error message about a paper mismatch, it indi cates that the paper size or type selected in the sof tware program or in the printer software does not match the paper in the In tra y.
● The printer might be out of paper. Place paper in the In tray, and then press the Re sume butt on. ● There might be a paper jam. Follow thes e instructions to clear a paper jam . ● The print cartridge s are the correct print cartridges for the printer and are properly installed .
Otherwise, f ollow these steps: 1. Raise the printer co ver, remove the print cart ridge on the right, and then lower the cover. 2. Follow one of these steps: – If the light is flashing: Open the prin ter cover, rep lace the print cart ridge that you removed, and then re move the other print cartrid ge.
Computer does not me et system r equirem ents If the computer do es not have enough RAM or a la rge amount of f ree space on the hard drive, the pr inter processing t ime will be longer. 1. Verify that the compu ter hard disk space, RAM, and p rocessor speed meet the system requirements.
12 Accessories The follow ing optional acce ssories a re available to be used wi th the HP printer. Automatic Two-Sided Printing Accessory 250-Sheet Pl ain Paper Tray Auto Two-Sided Print Accessory with Small Paper Tray If an accessory is not i ncluded with the prin ter, it can be pu rchased separately from an authorized HP dealer.
The duplexer onl y supports certain paper types. For a list of support ed paper types, see the document ation that came with the duplexer. Install the duplexer Follow these ste ps to attach the dup lexer to the prin ter: 1. Push the two latch ha ndles on the printe r's rear access door toward ea ch other, an d then remove the door.
4. Clic k OK in the co nfirmation box th at is displ ayed. 5. Click th e X in the upper-ri ght corner to close the screen. Note After the duplexer is ena bled, it is not nece ssary to re-enable it every time you print.
After the first side of the page is printed , the printer pauses w hile the ink dries. When the ink is dry, the paper is pull ed back into the d uplexer and the reverse side of the page is printed. 1. Open the Printer Pro perties dialog box. 2. Click th e Printing Shortcuts tab, and then click Two-sided, duplex, printi ng in the drop-down l ist.
Print Load paper in the prin ter paper tray, and then follow th ese steps to print a b ooklet automati cally: 1. Open the Printer Pro perties dialog box. 2. Click the Printing Shortcuts tab, and then sel ect Two-sided, duplex, p rinting from the drop-dow n list.
5. Remove any paper fro m inside th e duplexe r. 6. Close the duple xer, and then re-at tach the du plexer to the printer. Option for two-sided printing cannot be selecte d The printer driver cannot sense the d uplexer un til a print j ob is sen t to the p rinter.
Binding margin is in the wrong place 1. Open the Printer Pro perties dialog box. 2. Click th e Finishing tab. 3. Verify that the following co nditions exist: – Flip pages up is not se lected for bind ing along t he side (book bin ding). – Flip pages up is select ed for bindin g along the top (tablet binding) .
● Hagaki: 1 00 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory e xpands the paper cap acity of the p rinter to 400 sheets.
Load the 250-Sh eet Plain Paper Tray Acc essory Follow these in structions to load t he 250-Sheet Plai n Paper Tray Acce ssory. Two parts The 250-Sheet Plain Pape r Tray Accessory has two parts. 1 Base 2 Lower t ray The lower tray has three size adjusters.
Follow thes e steps to set t he paper size: 1. Remove th e lower tray from the base. 2. Slide the paper-w idth guide unti l the arrow is even wi th the co rrect setting. 1 Align the arrows Note To print on lega l-sized paper, set t he paper-width gui de to LTR .
1 Tilt the fence forward 2 Insert the fence into the appro priate slots 3 Tilt the fence back until it locks into place Note To print on lega l-sized paper, set t he paper-width gui de to LTR . 4. Set the paper-le ngth guide by pull ing it until the arrow lines up wi th the pape r size.
4. Insert the lower tray in th e base until it locks into place. Use the 2 50-Sheet Plain Paper Tray Accessory If the 250-Shee t Plain Paper T ray Accessory is not installe d on the print er, follow the installation st eps . Note The 250-She et Plain Paper Tr ay Accessory is not avai lable in all cou ntries/ regions.
Weight 1.99 kg (4.40 lb) Media weight Letter/A4 paper: 60 to 105 g/m 2 (16 to 28 lbs) Media sizes US Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.
Install the Auto Two-Sided Prin t Accessory with Sma ll Paper Tray Use these steps t o install the Aut o Two-Side d Print Accessory with Small Paper T ray: 1. Push the two latch h andles on the p rinter rear access door tow ard each othe r, and then remove the door.
Note After the duplexer is ena bled, it is not nece ssary to re-enable it every time you print. Print postca rds Guidelines ● Use only cards that meet the specificati ons for the Auto Two-Si ded Print Accessory with Small Paper Tray. Fo r more information, see the Auto Two-Sided Print Accessory with Small Paper Tray specifications .
Print 1. Open the Printer Pro perties dialog box. 2. On the Printing Shortcuts tab, click Postcard prin ting , and then specify th e following p rint set tings: – Paper Size : The approp riate paper size – Paper T ype : Plain paper – Paper Source : Rear tray 3.
Configure the printer to fe ed paper from the In tray Follow thes e steps to configu re the printer to feed paper f rom the In tray for PictBridge photos: 1. Press and hold down t he Report Page button. 2. While holdi ng down th e Report Page button, press the C ancel butto n twice, and then press the Resu me button on ce.
Print 1. Open the Printer Pro perties dialog box. 2. On the Printing Shortcuts tab, click Photo prin ting-bor derless or Photo printing- with white b orders as the type of document, an d then select t.
3. Release the paper lever. 4. Slide the paper-w idth guide aga inst the edg e of the e nvelopes. Print 1. Open the Printer Pro perties dialog box. 2. Click th e Paper/Quality tab, and then specify the foll owing print set tings: – Size is : The appropriate e nvelope size – Type is : The appropriat e paper type – Source is : Rear tra y 3.
Follow these ste ps to remove a paper ja m from th e Auto Two-Sided Print Accessory with Small Paper Tray: 1. Turn off the print er. 2. Press the buttons on t he left and right si des of the accessory, an d then remove it from the printer.
1 Tilt the Small Paper Tray 2 Open the lower door 6. Remove any paper that i s inside the accessory. 7. Close the accessory, and th en secure the back leve r to close the accessory.
Binding margin is in the wrong place 1. Open the Printer Pro perties dialog box. 2. Click th e Finishing tab. 3. Verify that the following co nditions exist: – Flip pages up is not se lected for bind ing along t he side (book bin ding). – Flip pages up is select ed for bindin g along the top (tablet binding) .
Media sizes: ● Size range: – Width: 81.3 to 106 m m (3.2 to 4.17 in) – Length: 116. 8 to 304.8 mm (4.6 to 12 in) ● Cards: – 10x15 cm, 10x15 cm w ith tab – 4x6 in, 4x6 in with tab – A6, 105x148 mm – Index card, 4x6 in. – L, 89x1 27 mm ● Photo paper: – 10x15 cm, 10x15 cm w ith tab – 4x6 in, 4x6 in.
13 Supplies ● Paper ● USB cables ● Accessories ● Print cartrid ges Note The availabi lity of supplie s and accessories varies by country/region . Paper To order media such as H P Premium Pape r, HP Premiu m Inkjet Transpa rency Film, HP Iron-On Pape r, or HP Greeti ng Cards, go to www.
14 Specifications ● Printer specifica tions Printer specifications See the r eference guid e that came w ith the printer for comp lete printer sp ecifications, including th is informat ion: ● Type.
15 Environmental information ● Environment al statement ● Print cartridge recovery Environmental statement Hewlett-Pa ckard continuously im proves the de sign processes of i ts deskjet pri nters to minimize th e negative imp act on the office envi ronment an d on the commun ities where printers are manu factured, shipped , and used.
Recycling information fo r the European Union Important recycl ing informati on for our customer s in the European Union: To preserve the environment, this product must be recycled afte r its useful life as required by law. The symb ol below indi cates that this product may not be d isposed in the gen eral trash.
To parti cipate, simply foll ow the di rections p rovided on HP's Web site at th is addre ss: www.hp.com/recycle . This servi ce is not availa ble in all co untries/r egions.
Chapter 15 146 HP Deskjet 6940 series.
An important point after buying a device HP 6940 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP 6940 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP 6940 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP 6940 series you will learn all the available features of the product, as well as information on its operation. The information that you get HP 6940 series will certainly help you make a decision on the purchase.
If you already are a holder of HP 6940 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP 6940 series.
However, one of the most important roles played by the user manual is to help in solving problems with HP 6940 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP 6940 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
