Instruction/ maintenance manual of the product 4100 HP
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h p L a s e rJet 4100 user guide.
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HP LaserJet 4100, 4100N, 4100TN, and 4100DTN Pr inters User Guide.
He wlett-P ac kard Company 11311 Chinden Boule vard Boise, Idaho 83714 USA © Cop y right Hewlett-P ac kard Compa n y 2002 All Rights Reser v ed. Except as allow ed b y cop yr ight laws or herein, reproduction, adaptation, or translation without prior wr itten per mission is prohibited.
EN Contents 3 Contents About this guide 9 How to use this online user guide . . . . . . . . . . . . . . . . . . . . . . . . .9 Navigational features in this guide . . . . . . . . . . . . . . . . . . . . . .9 Features of Acrobat Reader . . . . . . . . .
4 Contents EN 2 Printing tasks Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Selecting the output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Printing to the top output bin .
EN Contents 5 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 General guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Cleaning procedure. . . . . . . . . . . . . . . . . . .
6 Contents EN Communicating with an optional HP JetDirect print server . . . . .150 Checking the printer configuration . . . . . . . . . . . . . . . . . . . . . . . .151 Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EN Contents 7 Appendix B Control panel menus Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Control panel menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Quick Copy Jobs Menu .
8 Contents EN Appendix F Embedded web server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 Accessing the embedded web server . . . . . . . . . . . . . . . . . . . . .252 Embedded web server pages . .
EN How to use this online user guide 9 About this guide Ho w to use this online user guide This user guide is provided in an Adobe™ Acrobat por tab le document f or mat (PDF file).
10 About this guide EN Features of Acr obat Reader Finding inf ormation in PDF documents T o find specific inf or mation in a PDF document, click Contents or Index in the upper-left cor ner of the Acrobat Reader windo w , and then clic k the topic y ou want.
EN How to use this online user guide 11 P aging thr ough a document The f ollowing options are a vailab le fo r paging through a document. Br owsing with thumbnails A thumbnail is a miniature vie w of each document page. Y ou can displa y thumbnails in the ov er view area.
12 About this guide EN T o print the whole document: F rom the File menu, choose Print . Choose All n pages ( n represents the total number of pages in the document), then clic k OK . Note Go to http://www .adobe.com/ f or the latest v ersions and additional languages of Adobe ™ Acrobat Reader .
EN Where to look for more information 13 Where to look f or more inf ormation Se ver al ref erences are av ailable f or use with this printer . Additional inf or mation is av ailable at http://www .
14 About this guide EN Using the printer Getting Star ted Guide Inf or mation f or setting up y our printer (Getting Star ted), as well as tips and quic k inf or mation f or using the printer (Quic k Ref erence). F or additional copies, contact HP DIRECT at (800) 538-8787 (U .
EN Overview 15 1 Pr inter basics Overview Congr atulations on y our purchase of an HP LaserJet 4100 series printer . If you ha ve not done so , see the getting star ted guide provided with the printer f or setup instr uctions. Now that the printer is set up and ready to use, tak e a f ew moments to get to know the printer .
16 Chapter 1 - Printer basics EN Printer features and benefits Speed and thr oughput ● instant-on fuser prints the first page in 12 seconds ● prints letter-size paper at 25 pages per minute (ppm) .
EN Printer features and benefits 17 Expandable design ● optional paper handling accessories: • stac kab le 500-sheet paper tra ys (up to two additional tr a ys) • pow e r en velope f eeder (hold.
18 Chapter 1 - Printer basics EN Printer configurations This printer is av ailable in f our configurations: HP LaserJet 4100 ● 16 MB RAM ● 100-sheet paper tra y ● 500-sheet paper tra y HP LaserJ.
EN Printer parts and locations 19 Printer par ts and locations T op cov er (toner car tr idge under neath) Control panel Po w e r s w i t c h T ra y 1 (100-sheet) T op output bin Additional memor y ca.
20 Chapter 1 - Printer basics EN 1 Fuser (can be remov ed to clear paper jams) 2 Rear output bin (straight-through paper path) 3 P o wer connector 4 Dust cov er (tra y 2 dust cov er not installed if d.
EN Accessories and supplies 21 Accessories and supplies Y ou can increase the capabilities of the printer with optional accessories and supplies, as shown belo w . See “ Ordering inf or mation ” on page 22. Note Use accessories and supplies specifically designed for the printer to ensure optimum perf or mance.
22 Chapter 1 - Printer basics EN Or dering inf o rmation Items and par t number s Use only par ts and accessor ies specifically designed f or this pr inter .
EN Ordering information 23 4 On the left side of the De vice Configuration page, doub le-click Or der Supplies . This pro vides a URL from which to purchase consumab les. Supplies inf ormation with par t numbers and printer inf or mation is provided. 5 Select the par t numbers y ou wish to order and f ollow the instructions on the screen.
24 Chapter 1 - Printer basics EN P aper handling Item P ar t number Description or use 500-sheet f eeder and paper tra y C8055A Stackab le paper f eeder and 500-sheet paper tra y . En v elope f eeder C8053A A utomatically f eeds up to 75 env elopes. Duple x pr inting accessor y (duple xer) C8054A Allows automatic printing on both sides of paper .
EN Ordering information 25 Har d ware Item P ar t number Description or use FIR receiv er C4103A F ast InfraRed Receiv er . Cables and interfaces Item P ar t number Description or use P arallel cab les 2-meter IEEE-1284 cab le 3-meter IEEE-1284 cab le C2950A C2951A Macintosh computer serial cable 92215S F or connecting to a Macintosh computer .
26 Chapter 1 - Printer basics EN Documentation Item P ar t number Description or use HP LaserJet Printer F amily P aper Specification Guide 5963-7863 A guide to using paper and other print media with HP LaserJet printers (English only).
EN Ordering information 27 Printing supplies Item Part number Description or use To n e r c a r t r i d g e s 6,000 pages 10,000 pages C8061A C8061X Replacement HP UltraPrecise toner car tr idge . HP LaserJet P aper Letter (8.5 b y 11 in), 500 sheets/ ream, 10-ream car ton Letter (8.
28 Chapter 1 - Printer basics EN HP Office P aper Letter (8.5 b y 11 in), 500 sheets/ ream, 10-ream car ton Letter (8.5 b y 11 in), 3-hole, 500 sheets/ream, 10-ream car ton Legal (8.
EN Control panel layout 29 Contr ol panel la y out Contr ol panel The printer ’ s control panel consists of the f ollowing: Contr ol panel lights Ready Data Attention Menu Item –V alue+ Select Go Cancel Job T wo-line displa y READY Printer online help Light Indication when lit Ready The printer is ready to pr int.
30 Chapter 1 - Printer basics EN Contr ol panel keys Ke y Function G O • Places the printer either online or offline. • Prints any data residing in the printer ’ s buff er . • Allows the printer to resume printing after being offline. Clears most printer messages and places the pr inter online.
EN Control panel layout 31 Using the printer online help system This printer features an online help system on the control panel that provides instructions f or resolving most pr inter errors . Cer tain control panel error messages alter nate with instructions on accessing the online help system.
32 Chapter 1 - Printer basics EN Contr ol panel menus F or a complete list of control panel items and possible v alues, see "Control panel menus" on page 205.
EN Printer software 33 Printer software Software pr ovided The printer comes with pr inting software and other helpful softw are on a CD . If y our computer does not hav e a CD drive b ut you ha ve access to one, y ou can cop y the software onto disk ettes f or installation into y our computer .
34 Chapter 1 - Printer basics EN Depending on the configuration of Windo ws-based computers , the installation progr am f or the pr inter software automatically chec ks the computer f or Inter net access and can obtain the latest software .
EN Printer software 35 Printer driver s Printer dr iv ers access the pr inter f eatures and allow the computer to communicate with the printer (via a pr inter language). Note Chec k the ReadMe .wri file provided on the CD f or additional software included and suppor ted languages.
36 Chapter 1 - Printer basics EN Software f or Windows-based computer s Netw ork administrators : If the printer is attached to a network through an HP JetDirect EIO card, the printer must be configured f or that network bef ore y ou can print. For Microsoft and No vell NetW are networks, y ou can use the pr inter installation software .
EN Printer software 37 Choose the right printer driver f o r y our needs Choose a printer dr iv er based on the w a y you use the printer . ● Use the PCL 6 driver to tak e full advantage of the printer ’ s f eatures. Unless bac kw ard compatibility with pre vious PCL drivers or older printers is necessar y , the PCL 6 dr iv er is recommended.
38 Chapter 1 - Printer basics EN HP JetSend comm unications technology HP JetSend is a technolog y from Hewlett- P ackard that allo ws de vices to communicate with each other simply and directly .
EN Printer software 39 How the JetSend comm unications technology w orks Networked de vices T o use the HP JetSend capability betw een networked de vices, print a configuration page to find y our HP JetSend IP address, and giv e y our address to any one who wants to send inf or mation to your printer via HP JetSend.
40 Chapter 1 - Printer basics EN Software f or Macintosh computers P ostScript Printer Description files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver , access the printer features and allo w the computer to communicate with the printer .
EN Printer software 41 Software f or networks F or a summar y of av ailable HP network installation and configuration software solutions , see the HP JetDirect Pr int Ser v er Administrator ’ s Guide . Y ou can find this guide on the CD included with the printer .
42 Chapter 1 - Printer basics EN.
EN Overview 43 2 Pr inting tasks Overview This chapter presents basic printing tasks , such as: ● selecting the output bin ● loading the tra ys ● printing on both sides of paper with the optiona.
44 Chapter 2 - Printing tasks EN Selecting the output bin The printer has two output locations: the rear output bin and the top output bin. T o use the top output bin, be sure the rear output bin is closed.
EN Selecting the output bin 45 Printing to the rear output bin The printer alwa ys pr ints to the rear output bin if it is open. P aper printed to this bin will be face-up , with the last page on top . T o open the rear output bin, gr asp the handle at the top of the bin.
46 Chapter 2 - Printing tasks EN Loading tra y 1 T ra y 1 is a multi-pur pose tr a y that holds up to 100 sheets of paper , 10 en v elopes, or 20 inde x cards . The printer ’ s def ault is to pull paper from tra y 1 first. T o change this, see “ Customizing tr a y 1 operation ” on page 69.
EN Loading trays 2, 3, and 4 47 Loading tra ys 2, 3, and 4 T ra ys 2, 3, and 4 are 500-sheet paper tra ys. T ra y 3 is optional and comes with the 4100TN and 4100DTN models.
48 Chapter 2 - Printing tasks EN 3 Load paper into the tra y . 4 Mak e sure the paper is flat in the tra y at all f our cor ners and below the front and bac k tabs. 5 Slide the tra y bac k into the printer . Note If the tra y is not properly adjusted, the printer might display an error message or paper might jam.
EN Printing both sides of paper (optional duplexer) 49 Printing both sides of paper (optional duple xer) The printer can automatically pr int on both sides of paper with an optional duple x pr inting accessor y (duple x er). This is called duple xing.
50 Chapter 2 - Printing tasks EN Guidelines f or printing both sides of paper Note the f ollowing guidelines: ● Do not print on both sides of labels, transparencies , env elopes, v ellum, or paper heavier than 28 lb (105 g/m 2 ). P aper jamming might occur with these types of media, and damage to the printer might occur with labels.
EN Printing both sides of paper (optional duplexer) 51 Placement f or paper requiring a specific orientation Se ver al kinds of paper require a specific orientation when you duple x — f or e xample, letterhead, preprinted paper , and paper with watermar ks and prepunched holes.
52 Chapter 2 - Printing tasks EN La y out options f or printing both sides of paper The f our duplex orientation options are shown below . These options can be selected from the printer dr iv er or from the printer control panel (set BINDING from the P aper Handling Menu and ORIENTATION from the Printing Menu).
EN Printing special paper 53 Printing special paper This section discusses printing on types of paper that require special handling: ● “ Printing small or narrow paper ” on page 53 ● “ Print.
54 Chapter 2 - Printing tasks EN F or tra y 1, load paper with the side-to-be-pr inted f acing up , and the top , shor t edge toward the printer . F or all other tra ys , load paper with the side-to-be-pr inted f acing do wn, and the top edge tow ard you.
EN Printing special paper 55 Printing en velopes With the optional en v elope f eeder , the printer will automatically feed up to 75 en v e lopes. T o order an env elope f eeder , see “ Order ing inf or mation ” on page 22.
56 Chapter 2 - Printing tasks EN Loading en velopes in tra y 1 1 Open tra y 1, but do not pull out the e xtension. (Most env elopes f eed best without the e xtension.
EN Printing special paper 57 Feeding en velopes automaticall y (optional en velope feeder) With the optional en v elope f eeder , the printer will automatically feed up to 75 en v e lopes. T o pr int env elopes without an env elope feeder , see “ Printing env elopes ” on page 55.
58 Chapter 2 - Printing tasks EN Inser ting and remo ving the en velope f eeder 1 Open tra y 1. 2 Remov e the plastic cov er from the printer . (Replace the cov er when the en v elope f eeder is not attached.) 3 Inser t the env elope f eeder into the printer until it locks into place .
EN Printing special paper 59 Loading en velopes in the en velope f eeder Note Print only on env elopes approv ed for use in the printer (see “ Pr inting en v elopes ” on page 55 and “ En v elopes ” on page 197). 1 F old down the tr ay e xtension.
60 Chapter 2 - Printing tasks EN 4 Adjust the guides to touch the en v elopes without bending them. Mak e sure the en v elope feeder is not ov erfilled.
EN Printing special paper 61 Printing labels Use only labels recommended f or use in laser pr inters. Mak e sure that labels meet the correct specifications (see “ Labels ” on page 196). Do: ● Print a stack of up to 50 labels from tra y 1 or a stac k of 50 to 100 labels from other tra ys.
62 Chapter 2 - Printing tasks EN Printing transparencies Use only transparencies recommended f or use in laser printers. F or transparency specifications , see “ T ransparencies ” on page 196 ● Load transparencies f ace up in tra y 1 with the top tow ard the printer .
EN Printing special paper 63 Printing car ds, custom-siz e, and heavy paper Custom-size paper can be printed from any tr a y . F or paper specifications, see “ P aper specifications ” on page 188. The maximum paper w eight is 199 g/m 2 (53 lb) from tra y 1 and 105 g/m 2 (28 lb) from tra ys 2, 3, and 4.
64 Chapter 2 - Printing tasks EN Note Settings in the printer dr iv er and softw are application ov err ide control panel settings. (Softw are application settings generally ov err ide printer driver settings .
EN Advanced printing tasks 65 Ad vanced printing tasks This section will help y ou tak e full adv antage of the pr inter ’ s fe atures. Using features in the printer driver When y ou print from a software application, many of the printer ’ s f eatures are av ailable from the printer driver .
66 Chapter 2 - Printing tasks EN Sa ving printer setup inf o rmation (Quic k Sets) Printer dr iv ers allow y ou to sav e the printer settings you use most often as the def ault settings. F or ex ample, the driv er might be set to print on letter size paper , por trait orientation, with automatic tra y selection (from the first a v ailab le tra y).
EN Advanced printing tasks 67 Different fir st page F ollow these instructions for printing a first page that is diff erent from other pages in the print job . 1 F or Windows , select “ Use diff erent paper f or first page ” in yo ur printer dr iv er .
68 Chapter 2 - Printing tasks EN Customizing what tra y is used for printing Understanding tra y or der When the printer receives a print job , it selects the paper tra y b y tr ying to match the requested paper type and size with what has been loaded in the tra ys.
EN Advanced printing tasks 69 Customizing tra y 1 operation The printer can be set to pr int from tra y 1 as long as it is loaded, or to print only from tra y 1 if the type of paper loaded is specifically requested.
70 Chapter 2 - Printing tasks EN Printing b y type and size of paper (locking tra ys) Y ou can configure the printer to select paper by type (such as plain or letterhead) and siz e (such as letter or A4), as opposed to source (a paper tra y).
EN Advanced printing tasks 71 • Optional en velope feeder : Set the paper siz e from the P aper Handling Menu. 4 F rom the softwa re or printer driver , select the desired type and size of paper . Note The type and size settings can also be configured from HP W eb JetAdmin software f or networked printers.
72 Chapter 2 - Printing tasks EN Job retention features T o use the job retention f eatures listed below , you m ust install a hard disk accessor y in the printer and proper ly configure the drivers .
EN Job retention features 73 Deleting a quic k cop y job When a user sends a quic k cop y job , the pr inter ov erwr ites an y pre vious jobs with the same user and job name .
74 Chapter 2 - Printing tasks EN Pr oofing and holding a job The proof and hold f eature provides a quic k and easy wa y to print and proof one cop y of a job and then pr int the additional copies .
EN Job retention features 75 Deleting a held job When a user sends a proof and hold job , the pr inter automatically deletes that user ’ s pre vious proof and hold job .
76 Chapter 2 - Printing tasks EN Printing a priv ate job The private printing f eature lets a user specify that a job is not printed until that user releases it using a 4-digit personal identification number (PIN) through the printer control panel. The user specifies the PIN in the driver and it is sent to the printer as par t of the pr int job .
EN Job retention features 77 Deleting a priv ate job A private job is automatically deleted from the printer ’ s hard disk accessor y after the user releases it f or pr inting, unless the user selects the Stored Job option in the driver . Note If y ou tur n the printer off, all quic k cop y , proof and hold, and pr iv ate jobs are deleted.
78 Chapter 2 - Printing tasks EN Storing a print job The user can download a print job to the printer ’ s hard disk accessor y without printing it. The user can then pr int the job at any time through the printer control panel.
EN Storing a print job 79 Deleting a stored job Jobs stored on the printer ’ s hard disk accessor y can be deleted from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until the desired user name appears.
80 Chapter 2 - Printing tasks EN Printing with the optional HP F ast InfraRed Receiver The optional HP F ast InfraRed Receiv er enab les wireless printing from any IRD A-compliant por tab le device (such as a laptop computer) to the HP LaserJet Series pr inters.
EN Printing with the optional HP Fast InfraRed Receiver 81 3 Change P ostScript Printer Description (PPD) File to match the printer . 4 On the File menu, select Sa ve .
82 Chapter 2 - Printing tasks EN Interrupting and resuming printing The job interrupt and resume feature lets y ou temporarily stop the job that is currently printing in order to pr int another job through an FIR connection. When the FIR job is finished printing, the interr upted job resumes printing.
EN Overview 83 3 Pr inter maintenance Overview This chapter e xplains basic pr inter maintenance: ● managing the toner car tr idge ● cleaning the printer ● cleaning the fuser (manual and automat.
84 Chapter 3 - Printer maintenance EN Managing the toner cartridg e HP toner car tridges When y ou use a genuine ne w HP toner car tridge (par t number C8061A or C8061X), y ou can obtain the f ollowin.
EN Managing the toner cartridge 85 T oner car tridg e stora ge Do not remov e the toner car tr idge from its pac k age until you are ready to use it. The shelf lif e of a car tr idge in an unopened pac kage is appro ximately 2.
86 Chapter 3 - Printer maintenance EN Using printer software Three things are required to use this f eature: ● the “ Supplies Inf or mation and Order ing ” software m ust be installed on y our c.
EN Managing the toner cartridge 87 T oner low and toner out conditions When toner is lo w When toner is low , the printer control panel displays a TONER LOW message and the printer continues to pr int.
88 Chapter 3 - Printer maintenance EN Cleaning the printer General guidelines F ollow the cleaning procedure on the f ollowing page e v ery time you change the toner car tr idge or whene v er print quality problems occur . As much as possib le, k eep the printer free from dust and debr is.
EN Cleaning the printer 89 Cleaning pr ocedure 1 T ur n the printer off and unplug the pow e r cord. 2 Open the top cov er and remov e the toner car tr idge .
90 Chapter 3 - Printer maintenance EN 5 Reinstall the toner car tr idge , close the top cov er , plug the po wer cord in, and tur n the printer on. 5.
EN Cleaning the fuser 91 Cleaning the fuser Run the printer cleaning page to keep the fuser free of toner and paper par ticles that can sometimes accumulate. Accum ulation of toner and par ticles can cause specks to appear on the front or bac k side of y our print jobs (see “ Specks ” on page 130).
92 Chapter 3 - Printer maintenance EN Running the c leaning page automatically Using the procedure below , y ou can set the printer to pr int cleaning pages automatically at an inter v al that y ou choose .
EN Performing preventative maintenance 93 P erf orming pre ventative maintenance Y ou should replace cer tain par ts when the PERFORM PRINTER MAINTENANCE message appears on the printer control panel. This will help ensure that y our printer maintains optimum perf or mance.
94 Chapter 3 - Printer maintenance EN Configuring aler ts Y ou can use HP W eb JetAdmin or the printer ’ s embedded web ser v er to configure the system to aler t you of prob lems with the pr inter . The aler ts take the f or m of e-mail messages to the e-mail account or accounts that y ou specify .
EN Overview 95 4 Prob lem solving Overview This chapter will help y ou to troub leshoot and solv e printer problems . Clear paper jams Occasionally , paper can jam dur ing printing. This section will help y ou to locate paper jams, properly clear them from the pr inter , and solv e repeated paper jams.
96 Chapter 4 - Problem solving EN Clearing paper jams If the printer control panel displa ys a paper jam message, look f or paper in the locations indicated in the figure on the ne xt page, then see the procedure f or clear ing the paper jam. Y ou might need to look f or paper in other locations than indicated in the paper jam message.
EN Clearing paper jams 97 P aper jam locations 1 T op co v er and toner car tr idge area 2 Optional en v elope f eeder 3 Input tra y areas 4 Optional duple x er 5 Output areas (top and rear) 6 Fuser area Note Loose toner might remain in the printer after a paper jam and cause output quality prob lems.
98 Chapter 4 - Problem solving EN Clearing jams fr om the top co ver and toner car tridg e areas 1 Open the top cov er and remov e the toner car tr idge . CA UTION T o pre vent damage to the toner car tr idge , do not e xpose it to light f or more than a f ew minutes .
EN Clearing paper jams 99 4 Open tra y 1 and remov e the entrance co ver to chec k fo r additional jammed paper . If paper is present, remov e it. 5 Rotate the paper guide to chec k f or additional jammed paper . If paper is present, remov e it. 6 Replace the entrance co v er and close tra y 1.
100 Chapter 4 - Problem solving EN Clearing jams fr om the optional en velope feeder 1 Remov e any en velopes loaded in the en v elope f eeder . Low er the en v elope weight and lift the tr a y e xtension up to the closed position. 2 Press and hold the release b utton on the left side of the en v e lope feeder .
EN Clearing paper jams 101 5 Open and close the top cov er to clear the paper jam message. 6 If a paper jam message persists, there is still paper in the printer .
102 Chapter 4 - Problem solving EN Clearing jams fr om the input tra y areas Tr a y 1 Slowly pull the paper out of the printer . If par t of the paper has already been pulled into the printer , f ollo w the steps under “ Clearing jams from the top cov er and toner car tr idge areas ” on page 98.
EN Clearing paper jams 103 4 Mak e sure that all three paper size adjustments are correct (see “ Loading tra ys 2, 3, and 4 ” on page 47). 5 Slide the tra y bac k into the printer . 6 Open and close the top cov er to clear the paper jam message. 7 If a paper jam message persists, there is still paper in the printer .
104 Chapter 4 - Problem solving EN Clearing jams fr om the optional duple xer 1 Open the duple xer ’ s rear door . 2 Slowly pull an y paper out of the duple x er . 3 Remov e the duple xer b y lifting it slightly and pulling it out of the printer . 4 F rom the rear of the printer , remov e any paper on top of tr ay 2.
EN Clearing paper jams 105 5 Slowly pull an y paper out of the duple x er . 6 T ur n the duple x er o v er and remo v e any paper . 7 Inser t the duple x er into the pr inter . 8 Open and close the top cov er to clear the paper jam message. 9 If a paper jam message persists, there is still paper in the printer .
106 Chapter 4 - Problem solving EN Clearing jams fr om the output areas Note If most of the paper is still inside the printer , it is best to remov e it through the top cov er area. See “ Clearing jams from the top cov er and toner car tr idge areas ” on page 98.
EN Clearing paper jams 107 Clearing jams fr om the fuser area Use this procedure: ● when paper has jammed inside the fuser and cannot otherwise be remov ed ● when a page has tor n while y ou were tr ying to clear a jam from the fuser 1 T ur n the printer off .
108 Chapter 4 - Problem solving EN 5 Remov e the rear output bin and e xtension. T o do this, bend the middle down slightly , release tab 1 and then release tab 2. 6 Unloc k the fuser by rotating the b lue fuser le vers so that the y point up . 7 Pull the fuser out of the printer .
EN Clearing paper jams 109 9 Replace the fuser , left side first. Be sure to push the fuser fir mly into the printer . 10 Loc k the fuser in place b y rotating the le vers to the horizontal position. 11 Replace the rear output bin, left side first. 12 Plug the pow e r cord into the printer .
110 Chapter 4 - Problem solving EN Solving repeated paper jams If paper jams occur frequently , try the follo wing: ● Check all the paper jam locations (see “ Clearing paper jams ” on page 96). A piece of paper might be stuc k some where in the pr inter .
EN Understanding printer messages 111 Under standing printer messa ges The tab le in this section e xplains messages that might appear on the printer control panel. Pr inter messages and their meanings are listed in alphabetical order , with n umbered messages f ollowing.
112 Chapter 4 - Problem solving EN Printer messages Message Explanation or recommended action ACCESS DENIED MENUS LOCKED The printer control panel function you are tr ying to access has been lock ed to pre v ent unauthor ized access . See y our netw or k administrator .
EN Understanding printer messages 113 DISK FILE OPERATION FAILED The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as tr ying to do wnload a file to a non-e xistent director y . DISK FILE SYSTEM IS FULL Delete files from the EIO disk and then tr y again.
114 Chapter 4 - Problem solving EN ENVELOPE FEEDER SIZE = [xxxxx] The printer is asking what size of env elopes has been loaded in the en v elope f eeder .
EN Understanding printer messages 115 INPUT DEVICE CONDITION [xx.yy] An input paper handling de vice has a condition that needs attention bef ore pr inting can resume. T ur n the printer off. Disconnect the cabl e to the input paper handling de vices and then reconnect it.
116 Chapter 4 - Problem solving EN MEMORY SHORTAGE PAGE SIMPLIFIED The printer had to compress the job in order to fit it in av ailable memor y . Some data loss might hav e occurred. Press G O to continue . The print quality of these pages may not be acceptab le .
EN Understanding printer messages 117 RAM DISK FILE OPERATION FAILED The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as tr ying to do wnload a file to a non-e xistent director y .
118 Chapter 4 - Problem solving EN TRAY 1 LOAD [TYPE] [SIZE] This message occurs f or the follo wing reasons: • tra y 1 was requested from the application, b ut the tra y is empty • the printer ca.
EN Understanding printer messages 119 TRAY 1 SIZE = [xxxx] The printer is asking what size of paper has been loaded in tra y 1. In response, y ou can take either of the f ollowing actions: • press S.
120 Chapter 4 - Problem solving EN WAIT FOR PRINTER TO REINITIALIZE The RAM disk setting has been changed from the printer control panel. This change will not tak e eff ect until the printer reinitializes . If y o u change the mode of the e xter nal de vice, turn the pr inter off , tur n the printer on and wait f or the pr inter to reinitializ e.
EN Understanding printer messages 121 22 PARALLEL I/O BUFFER OVERFLOW alter nates with PRESS GO TO CONTINUE T oo much data was sent to the par allel por t. Check f or a loose cab le connection and be sure to use a high-quality cable (see “ Ordering inf or mation ” on page 22).
122 Chapter 4 - Problem solving EN 50.x FUSER ERROR A fusing error has occurred. T ur n the pr inter off and then on. 50.4 PRINTER ERROR alter nates with CYCLE POWER TO CONTINUE There is a problem with the po wer supply . Remov e the pr inter from any UPS supplies , additional power supplies, or po wer strips.
EN Understanding printer messages 123 55.xx PRINTER ERROR alter nates with CYCLE POWER TO CONTINUE A temporar y printing error occurred. Press G O . The page containing the error will automatically be reprinted if jam recov er y is enab led. If the error does not clear , turn the pr inter off , then tur n the pr inter on.
124 Chapter 4 - Problem solving EN 66.xx.xx SERVICE ERROR alter nates with CHECK CABLES AND CYCLE POWER An error occurred in an e xter nal paper handling de vice. T ur n the printer off. Disconnect the cabl es to all e xter nal paper handling de vices, and then reconnect them.
EN Understanding printer messages 125 8x.yyyy EIO [z] ERROR The EIO accessor y in slot [z] has encountered a critical error . [z] description: 1 = EIO slot 1 - The printer detected an error with the EIO accessor y . 2 = EIO slot 2 - The printer detected an error with the EIO accessor y .
126 Chapter 4 - Problem solving EN Mop y disk err or messages The f ollowing tab le lists the disk mopy (m ultiple or iginal cop y) error numbers repor ted on either the Printer Collation or Job Storage Disk Error page, which is printed when an error e xists.
EN Mopy disk error messages 127 55 Bad file system • P ossib le data corruption. Delete the job that prompted the error . • Disk media problem – initialize the hard disk accessor y or reboot to reinit the RAM disk. • If the prob lem persists on a hard drive , replace the hard drive .
128 Chapter 4 - Problem solving EN Correcting output quality pr oblems This section of the manual helps y ou define pr int quality prob lems and what to do to correct them.
EN Correcting output quality problems 129 See “ Gra y bac kground ” on page 132 See “ T oner smear ” on page 132 See “ Loose toner ” on page 132 See “ Repeating def ects ” on page 133 .
130 Chapter 4 - Problem solving EN Light print (par tial page) 1 The toner car tr idge might be low . Replace the toner car tr idge . 2 Maintenance might be due. Chec k this by printing a cop y of the supplies status page (see “ Supplies status page ” on page 154).
EN Correcting output quality problems 131 Dr opouts 1 Mak e sure that the en vironmental specifications f or the pr inter are being met (see “ General specifications ” on page 202).
132 Chapter 4 - Problem solving EN Gra y backgr ound 1 Do not use paper that has already been run through the pr inter . 2 Print a fe w more pages to see if the problem corrects itself . 3 T ur n o ver the stac k of paper in the tra y . Also , tr y rotating the paper 180 ° .
EN Correcting output quality problems 133 Loose toner Loose toner , in this conte xt, is defined as toner that can be r ub bed off the page. 1 If paper is hea vy or rough, tr y using a high fuser mode so that toner fuses more completely onto the paper .
134 Chapter 4 - Problem solving EN Repeating image This type of def ect might occur when using prepr inted f or ms or a large quantity of narrow media. 1 Print a fe w more pages to see if the problem corrects itself . 2 Mak e sure that paper type and quality meet HP specifications (see “ P aper specifications ” on page 188).
EN Correcting output quality problems 135 Curl or wa ve 1 T ur n o ver the stac k of paper in the tra y . Also , tr y rotating the paper 180 ° . 2 Mak e sure that paper type and quality meet HP specifications (see “ P aper specifications ” on page 188).
136 Chapter 4 - Problem solving EN Tire trac ks This def ect typically occurs when the toner car tr idge has f ar e xceeded its rated usage of 10,000 pages (f or e x ample, printing a v er y large quantity of pages with v er y little toner cov erage).
EN Determining printer problems 137 Determining printer pr oblems T r oubleshooting flo wchart If the printer is not responding proper ly , use the flowchar t to deter mine the prob lem. If the printer does not pass a step , f ollow the corresponding troub leshooting suggestions .
138 Chapter 4 - Problem solving EN 2 Can you print a configuration page (see “ Configuration page ” on page 152)? YES ➜ Go to step 3 . NO A configuration page does not print. A blank page prints. A message other than READY or PRINTING CONFIGURATION is displa yed.
EN Determining printer problems 139 3 Can you print from a software application? YES ➜ Go to step 4 . NO The job will not print. A PS error pa g e or list of commands prints • If the job will not print, and a message is display ed on the control panel, see “ Understanding printer messages ” on page 111.
140 Chapter 4 - Problem solving EN 4 Does the job print as expected? (Continued on the following page.) NO Print is garbled or only a portion of the page prints Printing stops in the middle of the job. Print speed is slower than expected. A control panel setting is not taking effect.
EN Determining printer problems 141 Does the job print as expected? (continued) YES ➜ Go to step 5. NO The print job is not formatted correctly. P ages are not fed correctly or are damaged.
142 Chapter 4 - Problem solving EN 5 Does the printer select the proper trays, output locations, and paper handling accessories? YES ➜ For other problems, check the Contents, the Index, or the printer software help. NO The printer pulls paper from the wrong tray.
EN Determining printer problems 143 T r oubleshooting flo wchart f or Macintosh user s 1 Can you print from a software application? YES ➜ Go to step 2 . NO The Macintosh computer is not communicating with the printer. Auto Setup did not automatically set up the printer.
144 Chapter 4 - Problem solving EN 2 Does the job print as expected? YES ➜ For other problems, check the Contents, the Index, or the printer online help. NO The print job is not sent to the desired printer. The print job has incorrect fonts. The computer cannot be used while the printer is printing.
EN Determining printer problems 145 Selecting an alternate PPD 1 Open the Chooser from the Apple menu. 2 Clic k the LaserWriter 8 icon. 3 If y ou are on a network with multiple z ones , select the zone in the AppleT alk Zones bo x where the printer is located.
146 Chapter 4 - Problem solving EN T r oubleshooting the optional printer har d disk accessory T r oubleshooting the optional printer har d disk accessory Item Explanation Printer does not recognize the hard disk accessor y . T urn the pr inter off and v er ify that the hard disk accessor y is inser ted correctly and is securely f astened.
EN Troubleshooting PS 147 T r oubleshooting PS PS tr oubleshooting Item Explanation A te xt listing of PS commands prints instead of your PS printing job .
148 Chapter 4 - Problem solving EN T r oubleshooting optional HP F ast InfraRed Receiver pr oblems Troubleshooting HP Fast InfraRed Receiver problems Item Explanation FIR por t status indicator does not light up .
EN Troubleshooting optional HP Fast InfraRed Receiver problems 149 The print job has been properly sent, but the printer will not pr int. If the connection is brok en bef ore the entire pr int job has been transmitted to the printer (printing has not yet star ted), the printer ma y not pr int any of the job .
150 Chapter 4 - Problem solving EN Comm unicating with an optional HP JetDirect print server If the printer contains an optional HP JetDirect pr int ser v er , and you cannot communicate with the printer ov er the network, verify the operation of the print ser v er .
EN Checking the printer configuration 151 Chec king the printer configuration F rom the printer control panel, you can print pages that give details about the printer and its current configuration.
152 Chapter 4 - Problem solving EN Configuration page Use the configuration page to vie w current pr inter settings , to help troub leshoot printer problems , or to v er ify installation of optional accessories, such as memor y (DIMMs), paper tra ys, and printer languages.
EN Checking the printer configuration 153 Configuration page 6 5 4 1 2 3 4100 Series pr inters 1 Printer Information Lists the serial number , HP JetSend IP addresses, page counts, and other inf or mation f or the pr inter .
154 Chapter 4 - Problem solving EN Supplies status page Use the supplies status page to obtain inf or mation about the toner car tr idge installed in the printer , the amount of toner left in the toner car tr idge , and the number of pages and jobs that ha ve been processed.
EN Checking the printer configuration 155 Supplies status page 1 4 3 5 6 7 2 1 Supplies website Local website f or order ing supplies through the Internet.
156 Chapter 4 - Problem solving EN PCL or PS f ont list Use the f ont lists to see which f onts are currently installed in the printer . (The f ont lists also sho w which f onts are resident on an optional hard disk accessor y or flash DIMM.
EN HP Customer Care Service and Support 157 5 Ser vice and suppor t HP Customer Care Service and Suppor t Online services F or 24-hour access to inf or mation, we suggest the ser vices listed in this section.
158 Chapter 5 - Service and support EN Software utilities and electr onic inf ormation Countries /regions C ontact in f o rmation U .S. Monda y - F r ida y: 6:00 am - 10:00 pm MST Saturda y: 9:00 am - 4:00 pm MST Phone: (661) 257-5565 F ax: (661) 257-6995 HP website: http://www .
EN HP Customer Care Service and Support 159 Latin America Ar g entina 8:30 to19:30 hrs. Buenos Aires: Brazil 8:00 to19:00 hrs. S ã o P aulo: Chile 8:30 to18:30 hrs. Chile: Colombia Local dealers provide technical assistance Mexico “ HP Contigo ” 8:00 to18:00 hrs.
160 Chapter 5 - Service and support EN HP direct or dering for accessories or supplies T o order accessories or supplies: ● call (800) 752-0900 (U .S .
EN HP Customer Care Service and Support 161 HP Suppor tP ac ks The HP Suppor tP ac k is a packaged ser vice agreement that upg rades y our basic LaserJet product warr anty (1 year), and e xtends cov erage to 5 y ears.
162 Chapter 5 - Service and support EN Customer suppor t options w orldwide “ W or ldwide countr y/region sales and ser vice offices ” on page 172 contains addresses and phone numbers f or countries/regions not listed here. HP Customer Care Center and pr oduct repair assistance f or the U .
EN Customer support options worldwide 163 Eur opean HP Customer Care Center language and in-country options av ailable Open Monda y through F r ida y 8:30 - 18:00 Central European Time (CET) HP provides a free telephone suppor t ser vice during the warranty period.
164 Chapter 5 - Service and support EN In-country/region suppor t number s HP provides a free telephone suppor t ser vice during the warranty period. By calling a telephone number listed below , y ou will be connected to a responsiv e team waiting to help y ou.
EN Warranty information 165 W arranty inf ormation F or warranty statements , see “ Hewlett-P ac kard limited w arranty statement ” on page 167 and “ Limited warr anty f or toner car tr idge lif e ” on page 169. Y ou can also locate printer warranties on the W orld Wide W eb (see “ World Wide Web ” on page 157).
166 Chapter 5 - Service and support EN Service info rmation f orm WHO IS RETURNING THE EQUIPMENT? Date: P erson to contact: Phone: ( ) Alter nate contact: Phone: ( ) Retur n shipping address: Special .
EN Hewlett-Packard limited warranty statement 167 He wlett-P ac kar d limited warranty statement 1. HP warr ants to you, the end-user customer , that HP hardware, accessories and supplies will be free from def ects in mater ials and workmanship after the date of purchase, f or the period specified abov e.
168 Chapter 5 - Service and support EN 7 T O THE EXTENT ALLO WED BY LOCAL LA W , THE REMEDIES IN THIS W ARRANTY ST A TEMENT ARE Y OUR SOLE AND EXCLUSIVE REMEDIES .
EN Limited warranty for toner cartridge life 169 Limited warranty f or toner car tridg e life Note The warr anty below applies to the toner car tr idge that came with this printer .
170 Chapter 5 - Service and support EN HP software license terms A TTENTION: USE OF THE SOFTW ARE IS SUBJECT T O THE HP SOFTW ARE LICENSE TERMS SET FORTH BELO W .
EN HP software license terms 171 T ransfer Y our license will automatically ter minate upon any transf er of the Software . Upon transf er , you m ust deliver the Softw are, including an y copies and related documentation, to the transf eree. The transf eree must accept these License T er ms as a condition to the transf er .
172 Chapter 5 - Service and support EN W orld wide country/region sales and ser vice offices Note Bef ore calling an HP Sales and Ser vice office, be sure to contact the appropriate Customer Care Center number listed in the “ HP Customer Care Ser vice and Suppor t ” section.
EN Worldwide country/region sales and service offices 173 Finland Hewlett-P ac kard Oy Street Address: Piispankalliontie 17 02200 ESPOO Finland P .O .Box Address: P. O . B o x 6 8 02201 ESPOO Phone Number : 358-9-8872 2100 F ax: 358-9-8872 2923 E-Mail Address: tmodirect@finland.
174 Chapter 5 - Service and support EN Greece G-Systems Hewlett-P ac kard Distributor 76, Ymittou Street 11634 Athens Phone Number : (30/1) 7264045 F ax: (30/1) 7264020 Hungary Hewlett-P ac kard Mag yarorszag KFT .
EN Worldwide country/region sales and service offices 175 P ortugal Hewlett-P ac kard P or tugal S.A. A v . Marginal, Ed. Parque Oceano Piso 5 ° -G-St ° Amaro de Oeiras 2780 Oeiras Phone Number : (353/1) 482 8500 F ax: (353/1) 441-7071 Romania S&T Romania SRL Hewlett-P ac kard Distributor Centrul Sitraco-Plata Unirii Bd.
176 Chapter 5 - Service and support EN G ö teborg Hewlett-P ac kard Sv erige AB V ä dursgatan 6 Bo x 5328 S-402 27 G Ö TEBORG Sweden Phone Number : (46/31) 35 18 00 F ax: (46/31) 35 18 99 Switzerla.
EN Worldwide country/region sales and service offices 177 Latin America and South America Ar gentina Hewlett-P ac kard Argentina Monta ñ eses 2140 1428 Buenos Aires Phone Number : (54 1) 787-7115 F ax: (54 1) 787-7287 Belize Atendido por El Salv ador Bolivia Atendido por Uruguay Brazil S ã o P aulo Hewlett-P ac kard Brasil SA R.
178 Chapter 5 - Service and support EN Ecuador Complementos Electr ó nicos S .A. A v . General Enr iquez 1800 San Raf ael, Ecuador Phone Number : (593-2) 334257 F ax: (593-2) 331595 El Salv ador SETISA Col. Roma Pje. Carbonell, No . 28 San Salv ador , El Salvador Phone Number : (503) 223-0993 F ax: (503) 279-2077 Guatemala EPTEL 12 A ve .
EN Worldwide country/region sales and service offices 179 Asia and the P acific A ustralia Melbourne Hewlett-P ac kard A ustralia Ltd. 31-41 Joseph Street Blackb ur n, VIC 3130 Phone Number : 1 800 629 485 (toll free) Additional phone number(s): (61 3) 9210 5408 F ax: (61 3) 9210-5489 Pe r t h Measurement Innov ation (W A) Pty .
180 Chapter 5 - Service and support EN Xi'an Branch Office 3/F East New T echnology T rade Center A16 Y anta Lu Zhong Duan Xi'an 710054 PRC Phone Number : (86/29) 552 9379 F ax: (86/29) 552 9243 Hong K ong Hewlett-P ac kard Co .
EN Worldwide country/region sales and service offices 181 Indonesia Bandung P .T . Berca Harda y aperkasa Jalan T engku Angkasa No . 33 Bandung 40132 Phone Number : (62-22) 250-8100 F ax: (62-22) 250-6757 Jakar ta P .T . Berca Harda y aperkasa Jalan Abdul Muis No .
182 Chapter 5 - Service and support EN Singapore Hewlett-P ac kard Singapore (Sales) Pte Ltd 450 Ale x andra Road Singapore 119960 Phone Number : 65 275 3888 Additional phone number(s): HP Direct: 1 8.
EN Worldwide country/region sales and service offices 183 Ibaraki Hewlett-P ac kard Japan Ltd. Mito Y omiur i-Kaikan Bldg. 2-4-2 Minami-machi, Mito-shi Ibaraki 310 Hewlett-P ac kard Japan Ltd. Tsukuba-Mitsui Bldg. 1-6-1 T akez ono , Tsukuba-shi Ibaraki 305 Ishikawa Hewlett-P ac kard Japan Ltd.
184 Chapter 5 - Service and support EN Middle East and Africa Algeria R TI Algeria 26, Bis rue Mohammed Hadj-Ahmed (e x. Rue Jean Pierre Dinet) 16035 Hydra Alger Algerie Phone Number : 213-2-606450 Angola Handled by HP South Africa Bahrain BAMTEC P .O .
EN Worldwide country/region sales and service offices 185 Mor occo SICO TEL Comple x e des Habous T our C, a venue des F ar Casablanca 01 Phone Number : +212 (02) 31-22-70 F ax: +212 (02) 31-65-45 T elex: 27604 Mozambique Handled by HP South Africa Namibia Handled by HP South Africa Nigeria Management Inf ormation Systems Co .
186 Chapter 5 - Service and support EN United Arab Emirates Emitac Ltd. Block RBS Arenco Bldg. Zabel Road P .O . Box 8391 Dubai Phone Number : (971/4) 37-75-91 F ax: (971/4) 37-08-99 Emitac Ltd.
EN Overview 187 A Specifications Overview This appendix includes: ● paper specifications ● printer specifications ● product compatibility matrix.
188 Appendix A - Specifications EN P aper specifications HP LaserJet printers produce ex cellent print quality . This pr inter accepts a v a riety of media, such as cut-sheet paper (including recycled paper), en v elopes , labels, tr ansparencies, and custom-size paper .
EN Paper specifications 189 Suppor ted sizes and weights of paper Suppor ted sizes and weights of paper (one-sided printing) - tray 1 a Size Dimensions b W eight Capacity c P aper (custom minimum siz e) 76 by 127 mm (3 by 5 in) 60 to 199 g/m 2 (16 to 53 lb) 100 sheets of 75 g/m 2 (20 lb) paper P aper (maximum size) 216 b y 356 mm (8.
190 Appendix A - Specifications EN Suppor ted sizes and weights of paper - trays 2, 3, and 4 Size Dimensions a We i g h t C a p a c i t y b Letter 216 by 279 mm (8.5 b y 11 in) 60 to 105 g/m 2 (16 to 28 lb) 500 sheets of 75 g/m 2 (20 lb) paper 50 transparencies A4 210 by 297 mm (8.
EN Paper specifications 191 Suppor ted sizes and weights of paper - optional en velope feeder Size Dimensions W eight Capacity Monarch (#7-3/4) 98.4 by 190.5 mm (3.88 b y 7.50 in) 75 to 105 g/m 2 (20 to 28 lb) 75 en v elopes Commercial 10 (#10) 104.9 by 241.
192 Appendix A - Specifications EN Suppor ted types of paper The printer suppor ts the f ollowing types of paper : Guidelines f or using paper F or best results, use con v entional 75 to 90 g/m 2 (20 to 24 lb) paper .
EN Paper specifications 193 Note Do not use letterhead paper that is printed with low-temperature inks , such as those used in some types of ther mogr aphy . Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper .
194 Appendix A - Specifications EN P aper weight equiv alence table Use this tab le to deter mine appro ximate equiv alent points in weight specifications other than U .S . bond weight. F or e xample, to deter mine the equiv alent of 20 lb U .S . bond weight paper in U .
EN Paper specifications 195 66 169 92 114 138 154 250 67 171 94 115 140 155 253 70 178 98 120 146 162 264 72 183 100 123 150 166 271 a. U .S . postcard measurements are appro ximate. Use f or ref erence only . b. Text and book grades actually calculate out to 51, 61, 71, and 81, but are standardized to book/text weights of 50, 60, 70, and 80.
196 Appendix A - Specifications EN Labels CA UTION T o av oid damaging the pr inter , use only labels recommended for use in laser printers. If y ou ha v e prob lems printing labels, use tra y 1 and open the rear output bin. Do not print on the same sheet of labels more than once — peeling and adhesiv e contamination might result.
EN Paper specifications 197 En velopes En velope construction En v elope construction is cr itical. En v elope f old lines can v ar y considerab ly , not only between manuf acturers, b ut also within a bo x from the same manuf acturer . Successful printing on env elopes depends upon the quality of the en v elopes.
198 Appendix A - Specifications EN En velope mar gins The f ollowing tab le gives typical address margins f or a Commercial #10 or DL en v elope. Note F or the best pr int quality , position margins no closer than 15 mm (0.6 in) from the edges of the en v elope.
EN Paper specifications 199 Car d stock construction ● Smoothness: Card stoc k should ha v e smoothness in the range of 100 to 180 Sheffield. ● Construction: Card stoc k should lie flat with less than 5 mm (0.2 in) of curl. It should be shor t grain paper to impro ve f eeding and reduce wear on the printer .
200 Appendix A - Specifications EN Printer specifications Ph ysical dimensions HP LaserJet 4100/4100N 475 mm (18.7 in) top cov er open 345 mm (13.6 in) top cov er closed HP LaserJet 4100TN/4100DTN 595 mm (23.4 in) top cov er open 465 mm (18.3 in) top cov er closed 1043 mm (41.
EN Printer specifications 201 Printer weight (without toner car tridge) En vironmental specifications Electrical specifications V alues are subject to change.
202 Appendix A - Specifications EN Acoustic emissions (per ISO 9296) General specifications Printer state Sound po wer le vel a Bystander position Printing, 25 pages per minute (ppm) L Wa d = 6.6 bels (A) 52 L pAm decibels (A) Po w e r S a v e L wad = 4.
EN Product compatibility matrix 203 Pr oduct compatibility matrix Pr oduct compatibility matrix Pr oduct Pr oduct numb er HP LaserJet printer 4000 series 4050 series 4100 series En v elope f eeder C41.
204 Appendix A - Specifications EN Memory 4 MB EDO DIMM 8 MB EDO DIMM 16 MB EDO DIMM 4 MB SDRAM DIMM 8 MB SDRAM DIMM 8 MB SDRAM DIMM 16 MB SDRAM DIMM 16 MB SDRAM DIMM 24 MB SDRAM DIMM 32 MB SDRAM DIMM.
EN Overview 205 B Control panel men us Overview Y ou can perf or m most routine pr inting tasks from the computer through the printer dr iv er or software application. This is the most con v enient wa y to control the pr inter , and will o v err ide the printer control panel settings.
206 Appendix B - Control panel menus EN Quic k Copy Jobs Men u This menu pro vides a list of the quick cop y jobs stored on the printer ’ s hard disk accessor y . The user can print or delete these jobs from the control panel. See “ Job retention f eatures ” on page 72 f or more inf or mation about using this menu.
EN Private/Stored Jobs Menu 207 Priv ate/Stored Jobs Menu This menu pro vides a list of the stored jobs on the pr inter ’ s hard disk accessor y . The user can pr int or delete these jobs from the control panel.
208 Appendix B - Control panel menus EN Inf ormation Menu This menu contains printer inf or mation pages that give details about the printer and its configuration.
EN Information Menu 209 PRINT SUPPLIES STATUS The supplies status page shows toner car tridge information, statistics on the total number of pages and jobs processed, toner car tr idge manuf acture date, serial number , page counts , and maintenance inf or mation.
210 Appendix B - Control panel menus EN P aper Handling Men u When paper handling settings are correctly configured through the control panel, y ou can print by choosing the type and size of paper from the printer dr iv er or softw are application. F or more information, see “ Printing by type and siz e of paper (loc king tra ys) ” on page 70.
EN Paper Handling Menu 211 TRAY 1 TYPE= PLAIN F or suppor ted paper types, see “ Suppor ted types of paper ” on page 192. This item appears only when TRAY 1 MODE= CASSETTE . Set the v alue to correspond with the paper type currently loaded in tra y 1.
212 Appendix B - Control panel menus EN SMALL PAPER SPEED=NORMAL NORMAL SLOW Select SLOW when alter nately printing en v elopes (or small paper) and standard paper sizes and print problems appear . Be sure to retur n the speed to NORMAL when finished.
EN Printing Menu 213 Printing Menu Some items in this menu can be accessed from a softw are application, or from the printer dr iv er (if the appropr iate driver is installed). Printer dr iv er and software application settings ov err ide control panel settings.
214 Appendix B - Control panel menus EN UNIT OF MEASURE=INCHES (110V printers) or MILLIMETERS (220V printers) INCHES MILLIMETERS This item appears only when CONFIGURE CUSTOM PAPER=YES . Select the unit of measurement f or the custom paper size. X DIMENSION= 8.
EN Printing Menu 215 PCL FONT NUMBER= 0 0 to 999 The printer assigns a number to each f ont and lists them on the PCL f ont list (see “ PCL or PS f ont list ” on page 156). The f o nt number appears in the F ont # column of the printout. Note It is best to set the f ont number from the printer dr iv er or software application.
216 Appendix B - Control panel menus EN COURIER FONT= REGULAR REGULAR DARK Select the v ersion of Courier f ont to use: REGULAR : The inter nal Courier f ont av ailable on the HP LaserJet 4 series printers. DARK : The inter nal Courier f ont a v ailab le on the HP LaserJet III series pr inters .
EN Print Quality Menu 217 Print Quality Menu Some items in this menu can be accessed from a softw are application, or from the printer dr iv er (if the appropr iate driver is installed). Printer dr iv er and software application settings ov err ide control panel settings.
218 Appendix B - Control panel menus EN ECONOMODE=OFF OFF ON T ur n EconoMode on (to sav e toner) or off (f or high quality). EconoMode creates draft-quality printing by reducing the amount of toner on the printed page. Caution HP does not recommend full-time use of EconoMode.
EN Configuration Menu 219 Configuration Menu Items in this menu aff ect the printer ’ s beha vior . Configure the printer according to y our printing needs.
220 Appendix B - Control panel menus EN CLEARABLE WARNINGS=JOB JOB ON Set the amount of time that a clearab le war ning is displa yed on the printer control panel. JOB : W ar ning messages displa y on the control panel until the end of the job from which they were gener ated.
EN Configuration Menu 221 PRINT PS ERRORS= OFF OFF ON Select ON to print the PS error page when PS errors occur . RAM DISK=AUTO OFF ON AUTO Deter mine ho w the RAM disk is configured. This item appears only if there is no optional hard disk accessor y installed and the printer has at least 16 MB of memor y .
222 Appendix B - Control panel menus EN I/O Menu Items in the I/O (input/output) Menu aff ect the communication between the printer and the computer . I/O Menu Item V alues Explanation PARALLEL ADV COMMUNICATN=ON ON OFF T ur n the bidirectional parallel communication on or off .
EN Resets Menu 223 Resets Menu Use the reset and restore options on this menu with caution. Y ou can lose b uff ered page data or pr inter configuration settings when y ou select these items.
224 Appendix B - Control panel menus EN POWERSAVE= ON ON OFF This item tur ns P o werSa ve mode on or off . P ow erSa v e mode does the follo wing: • minimizes the amount of po wer consumed by the p.
EN EIO Menu 225 EIO Menu The EIO (enhanced input/output) Menu appears only when an EIO de vice is installed in an EIO slot on the pr inter (such as an HP JetDirect print ser v er). The items in the menu depend on the par ticular accessor y product installed.
226 Appendix B - Control panel menus EN CFG IPX/SPX=NO NO YES Select whether y o u want to access the IPX/ SPX menu and set IPX/SPX protocol parameters . NO : Bypass the IPX/SPX menu items . YES : Access the IPX/SPX menu items . In the IPX/SPX menu, y o u can specify the frame type parameter used on y our network.
EN EIO Menu 227 CFG LINK=NO NO YES Select whether y ou want to man ually configure the HP JetDirect 10/100Base-TX print ser ver ’ s network link speed and communication mode . The HP JetDirect settings must match the network. NO: Bypass the link configuration men u items.
228 Appendix B - Control panel menus EN.
EN Overview 229 C Pr inter memor y and e xpansion Overview The printer has three dual in-line memor y module (DIMM) slots f or upgrading with: ● more printer memor y — DIMMs are av ailable in 4, 8.
230 Appendix C - Printer memory and expansion EN Installing memory CA UTION Static electricity can damage dual in- line memor y modules (DIMMs). When handling DIMMs, either w ear an antistatic wrist strap or frequently touch the surf ace of the DIMM ’ s antistatic pac kage , then touch bare metal on the printer .
EN Installing memory 231 6 Remov e the DIMM from the antistatic pac kage . Hold the DIMM with fingers against the side edges and thumbs against the bac k edge. Align the notches on the DIMM with the DIMM slot. (Chec k that the loc ks on each side of the DIMM slot are open, or outward.
232 Appendix C - Printer memory and expansion EN Chec king memor y installation F ollow this procedure to v er ify that DIMMs are installed correctly: 1 Chec k that the printer control panel displays READY when the printer is tur ned on. If an error message appears, a DIMM might ha v e been incorrectly installed.
EN Installing EIO cards/mass storage 233 Installing EIO car ds/mass storage F ollow this procedure to install an EIO card or mass storage de vice: 1 T ur n the printer off . 2 Remov e the two scre ws and cov er plate from the EIO 1 or EIO 2 slot on the bac k of the printer .
234 Appendix C - Printer memory and expansion EN.
EN Overview 235 D Pr inter commands Overview Most software applications do not require y ou to enter pr inter commands. See y our computer and software documentation to find the method f or enter ing pr inter commands, if needed.
236 Appendix D - Printer commands EN Under standing PCL 5e printer command syntax Bef ore using pr inter commands, compare these char acters: Many printer commands use the low ercase letter l (l) and the number one (1) , or the uppercase letter O (O) and the number z ero (0) .
EN Understanding PCL 5e printer command syntax 237 Combining escape sequences Escape sequences ma y be combined into one escape sequence string. There are three impor tant r ules to f ollow when combi.
238 Appendix D - Printer commands EN Selecting PCL 5e f onts The printer font list pro vides PCL 5e pr inter commands f or selecting f onts (see “ PCL or PS font list ” on page 156 f or inf or mation how to print the list). A sample section is shown below .
EN Understanding PCL 5e printer command syntax 239 Common PCL 5e printer commands Common PCL 5e printer commands Function Command Options (#) Job control commands Reset ?E n/a Number of copies ?&l.
240 Appendix D - Printer commands EN Page control commands (continued) To p M a r g i n ?&l#E # = number of lines T ext Length (bottom margin) ?&l#F # = number of lines from top margin Left Ma.
EN Understanding PCL 5e printer command syntax 241 Font selection Symbol Sets ?(# 8U = HP Roman-8 Symbol Set 10U = IBM La yout (PC-8) (code page 437) Def ault Symbol Set 12U = IBM La yout f or Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.
242 Appendix D - Printer commands EN.
EN FCC regulations 243 E Regulator y inf or mation FCC regulations This equipment has been tested and f ound to comply with the limits f or a Class B digital device , pursuant to P ar t 15 of the FCC r ules . These limits are designed to provide reasonab le protection against har mful interf erence in a residential installation.
244 Appendix E - Regulatory information EN En vir onmental pr oduct ste war dship pr ogram Pr otecting the en vir onment He wlett-P ackard Compan y is committed to pro viding quality products in an en vironmentally-sound manner . The HP LaserJet pr inter has been designed with se ver a l attributes to minimiz e impacts on the en vironment.
EN Environmental product stewardship program 245 This HP LaserJet printer also contr ib utes to protecting the en vironment in the f ollowing wa ys: ● Plastics marking f or recyc ling Plastic par ts.
246 Appendix E - Regulatory information EN ● Non-U .S. recyc ling returns F or non-U .S. retur ns , chec k the toner car tr idge recycling inf or mation in the bo x f or instructions on recycling in y our countr y .
EN Environmental product stewardship program 247 Dec laration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer ’ s Name: Hewlett-P ack ard Company Manufacturer ’ s Address: 11.
248 Appendix E - Regulatory information EN Safe ty statements Laser safety statement The Center f or Devices and Radiological Health (CDRH) of the U .S. F ood and Dr ug Administration has implemented regulations f or laser products manuf actured since A ugust 1, 1976.
EN Safety statements 249 Laser statement f or Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4100, 4100N, 4100TN, 4100DTN laserkirjoitin on k ä ytt ä j ä n kannalta tur vallinen luokan 1 laserlaite. Nor maalissa k ä yt ö ss ä kirjoittimen suojakotelointi est ää lasers ä teen p ää syn laitteen ulk opuolelle.
250 Appendix E - Regulatory information EN Va r n i n g ! Om laser printer ns skyddsh ö lje ö ppnas d å apparaten ä r i funktion, uts ä ttas an v ä ndaren f ö r osynlig laserstr å lning.
EN Overview 251 F Embedded w eb ser v er Overview This printer comes equipped with an embedded web ser v er . Accessing the embedded web ser v er from your PC ’ s standard web bro wser lets you obta.
252 Appendix F - Embedded web server EN Accessing the embedded web server Note T o use the embedded web ser v er , you must ha v e an IP-based network and web bro wser . T ype the IP address assigned to the printer into your web bro wser to access the embedded web ser v er .
EN Embedded web server pages 253 Home pages The home pages of the embedded web ser v er are the inf or mational pages f or the pr inter . These include: ● Printer status page This page shows the printer control panel and the message that is currently displa y ed.
254 Appendix F - Embedded web server EN ● Or der supplies page The remaining lif e of the diff erent consumables is sho wn on this page, and the links to the HP w ebsite f or ordering supplies is also displa yed.
EN Index 255 Inde x Symbols ? in control panel messages 31 on control panel 29 Numerics 100-sheet paper tray. See tray 1 10Base-T cards, ordering 22 10Base-TX cards, ordering 22 1200 dpi, setting resolution to 217 2-sided printing.
256 Index EN canceling print jobs from control panel 30 with embedded web server 251 capacity 500-sheet paper tray 190 circuit 201 duplexer 191 envelope feeder 191 tray 1 189 trays 2, 3, 4 190 card stock 198 carriage return/line feed setting 216 cartridges.
EN Index 257 253 configure printer page (embedded web server) 253 configuring alerts 94 control panel messages 40 custom paper 213 embedded web server language 254 fuser mode 212 HP JetDirect card wit.
258 Index EN parts information 160 service agreements 160 worldwide support options 162 Customization Utility 36 customizing See also configuring tray 1 operating 69 trays used for printing 68 custom-.
EN Index 259 ordering 22 paper orientation 51 supported paper sizes 49 supported paper sizes and weights 191 troubleshooting 110 using with rear output bin 50 duplexer.
260 Index EN viewing 208 event log page (embedded web server) 253 exiting control panel menus 30 expanding memory 229 printer capability 229 extended warranty 246 extension for tray 1 46 F face-down o.
EN Index 261 guidelines card stock 63, 199 custom-size paper 63 duplexing 50 envelopes 55, 197 labels 61, 196 paper 188, 192 transparencies 62, 196 H hard disk accessory illustration 21 installing 233.
262 Index EN infrared installing software 80 printing with 80 input trays bad connection message 112 cannot feed paper 112 clearing paper jams 102 empty condition message 117 location 19 locking 70 or.
EN Index 263 LaserJet paper. See HP LaserJet paper LaserJet Utility. See HP LaserJet Utility LaserWriter printer driver 40 latest printer drivers 33 layout options duplexing 52 printing multiple pages.
264 Index EN specifications 202 upgrading 229 Menu key 30 menu map location in control panel menus 208 printing 32, 151 menu tree. See menu map menus. See control panel menus messages clearing persist.
EN Index 265 orientation setting 214 orienting label sheets 61 special paper 54 transparencies 62 OS/2 printer drivers 35 other links page (embedded web server) 254 output bins clearing paper jams 106 location 20 using 44 overhead transparencies.
266 Index EN printing 156 PDF (portable document format) documents browsing with thumbnails 11 finding information 10 finding words 11 icons 9 increasing and decreasing magnification 10 navigating 9 p.
EN Index 267 print speed 202, 217 printer cleaning 88 compatibility matrix 203 configurations 18 configuring settings with embedded web server 253 control panel description and illustration 29 current.
268 Index EN watermarks 66 with infrared receiver 80 Printing Menu 213 private job deleting 77 printing 76 releasing 76 specifying 76 Private/Stored Jobs Menu 207 problems.
EN Index 269 resellers, HP authorized 160 Reset Memory setting 223 Resets Menu 223 resetting the printer 223 resolution dpi capabilities 16 FastRes 16 levels of gray 16 ProRes 16 Resolution Enhancement technology (REt) setting 217 resolution setting 217 Resource Manager.
270 Index EN cycling through and selecting at control panel 30 envelope size 210 input/output communication 222 jam recovery 220 maintenance message 220 number of quick copy jobs 221 printer driver ve.
EN Index 271 recycling outside U.S. 246 usage report 154 website 245 supplies page (embedded web server) 253 supplies status page description 155 location in control panel menus 209 printing 154 Support Assistant 160 support.
272 Index EN setting size from control panel 70 setting type 211 supported paper sizes and weights 189 tray 2 adjusting for paper 47 bad connection message 112 clearing paper jams 102 description 47 l.
EN Index 273 wavy paper problem 135 Web JetAdmin. See HP Web JetAdmin web server. See embedded web server websites Adobe Acrobat Reader 12 HP JetSend 38 HP Planet Partners program 245 HP Support Packs.
274 Index EN.
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http://www .hp.com/su pport/lj4100 cop y r igh t © 200 2 Hew let t-P ack ar d Compan y.
An important point after buying a device HP 4100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP 4100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP 4100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP 4100 you will learn all the available features of the product, as well as information on its operation. The information that you get HP 4100 will certainly help you make a decision on the purchase.
If you already are a holder of HP 4100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP 4100.
However, one of the most important roles played by the user manual is to help in solving problems with HP 4100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP 4100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
