Instruction/ maintenance manual of the product 1200 series HP
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hp La se rJet 1200 se r ie s pr odu cts u se r gui de.
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HP LaserJet 1200 Ser ies Pr inter and Print•Cop y•Scan Products User Guide.
Hewlett-P ackard Company 11311 Chinden Boulev ard Boise, Idaho 83714 U .S.A. © Copyrigh t H ewlett-Packard C o m p a n y 2 002 All Rights Reser v ed. Reproduction, adaptation, or translation without prior wr itten per mission is prohibited, e xcept as allow ed under the cop yri ght laws.
EN Contents 3 Contents 1 Getting to know the printer Understa nding the prin ter ’ s features an d benefits . . . . . . . . . . 12 Print with exce llent quality . . . . . . . . . . . . . . . . . . . . . . . . . 12 Save Time . . . . . . . . . . . . .
4 Contents EN Getting t o know the s oftware . . . . . . . . . . . . . . . . . . . . . . . . . . 35 HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 To turn o ff the HP Las erJet Directo r .
EN 5 4 Media Optimizing print quality fo r media typ es . . . . . . . . . . . . . . . . . . 62 Printing tran sparencies and labels . . . . . . . . . . . . . . . . . . . . . . 63 Printing enve lopes . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Contents EN Adding ann otations to s canned images . . . . . . . . . . . . . . . . . . 90 Accessing t he annotation features . . . . . . . . . . . . . . . . . . . 90 Canceling scan jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EN 7 10 Troubleshooting the copier/scanner Finding the s olution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Copying p roblems . . . . . . . . . . .
8 Contents EN 12 Service and support Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Hardware se rvice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Extended wa rranty . . . . . .
EN 9 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Declaration of Conformit y . . . . . . . . . . . . . . . . . . . . . . . . 223 Laser sa fety statemen t . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Canadian DOC regula tions .
10 Contents EN Appendix H Scanner resolution and color Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 64 Resolution and color guidelines . . . . . . . . . . . . . . . . . . . . . . . 265 Resolution . . . . .
EN 11 1 Getting to kno w the pr inter This chapter pro vides inf or mation on the f ollowing topi cs: ● Understa nding the prin ter ’ s features and ben efits ● Identifying t he printer ’ s co.
12 Chap ter 1 Ge tting to know th e prin ter EN Under standing the printer’ s features and benefits Congr atulations on the pu rchase of y our ne w pr oduct. The HP LaserJet 1200 series provide s the f ollowing benef it s. Print with e xcellent quality ● Print 1200 dots per inch.
EN Understanding t he printer ’ s features and benefits 13 Expand y our printer Y ou can add f unctionality to y our HP LaserJet product in the f ollowing w a ys: ● Add cop y/scan functionalit y with th e HP cop y/scan attachment (C70 46A).
14 Chap ter 1 Ge tting to know th e prin ter EN Identifying the printer ’ s components 1. Pr inter cont rol panel 2. Long media e xtension (output bin ) 3. T oner door 4. Pr iorit y input tra y 5. Side media guides f or the main input tr a y 6. Long m edia suppor t for the main inpu t tra y 7.
EN Identifying t he printer ’ s components 15 Printer contr ol panel The printer control panel is comp rised of tw o lights and one lighted b utton. These lights pr oduce patter ns that identify your pr inter ’ s status.
16 Chap ter 1 Ge tting to know th e prin ter EN Printer input tra ys Main input tray The enclosed ma in input tr a y , located in fro nt of the printer , holds up to 25 0 sheets of 20 lb paper , multiple env elopes, or other media.
EN Identifying t he printer ’ s components 17 Printer media guides Both input tr a ys hav e side media guides . The main input tr ay also has a rear media guide . Media guides en sure that the media is correctly fed into the pr inter a nd that th e pr int is not ske wed (crook ed on the media ).
18 Chap ter 1 Ge tting to know th e prin ter EN Printer output paths Output bin The output bin is located on the top of th e pr inter . Printed media is collected here in the correct sequence wh en the straight -through output door is closed. Use the output bin when printing nor mal and large , collated documents .
EN Identifying t he printer ’ s components 19 T oner door The toner door is located on the front of the printer . Y ou m ust open the to ner door to access the ton er car tridge, clear jams, and clean the printer . T o open t he tone r door , firmly gr asp the le ft and right sides and pull the toner door tow ard y ou.
20 Chap ter 1 Ge tting to know th e prin ter EN Choosing paper and other media HP LaserJet printers produce e xcellent print quality do cuments . Y ou can print on a v ariety of media, such as pape r (including up to 100% recycled fi ber content paper), en velope s, labels , tra nspa rencies, and cu stom-sized media .
EN Loading media int o t he input trays 21 Loading media into the input tra ys Main input tra y The main input t ra y hold s up to 250 pages of 20 lb paper or f e w er pages o f hea vier media (25 m m or less sta c k). Lo ad media w ith the top f orward and th e sid e to be pr inted facing up .
22 Chapter 1 Gettin g to k now the p rinter EN T urning the po wer off If the p rint er requi res 110-1 27 volts of power , you must unplug the pr inter to tur n th e power off . If the pri nter requi res 220- 240 v olts, you can switch the pr inte r off (th e s wit ch is loca ted on the left sid e of the pow er pl ug) or unplug it.
EN Accessing the pr inter properties (drive r) and help 23 Accessing the printer pr oper ties (driver) and help This section provides inf or mation on the f ollowing topics: ● Printer prope rtie s (d riv er) ● Printer online help Printer pr oper ties (driver) Printer proper ties control the printer .
24 Chap ter 1 Ge tting to know th e prin ter EN Software For Macintosh Computer s P ostScript Printer Description Files (PPDs) PPDs, in co mbination with the LaserWriter 8 driv er , access the printer f eatures and allo w the computer to co mmunicate with the printer .
EN Accessing the pr inter properties (drive r) and help 25 Printer online help Printer pr oper ties online help The printer proper ties (drive r) online help includes spe cific inf orm ation ab out the functions in the pr inter proper ties . This online he lp guides you through the proces s of changin g y ou r pr inter ’ s def ault settings .
26 Chap ter 1 Ge tting to know th e prin ter EN Printing a configuration page Among other items , the conf iguration pag e pr ovides all of th e printer configura tio n settings, v er ification that th e scanner is attached, a sam ple of the print quality , and inf or mation about the pr inter ’ s page counts .
EN 27 2 Getting to kno w the copier/scanner This chapter pro vides inf or mation on the f ollowing topi cs: ● Understa nding the c opier/scann er ’ s features a nd benefits ● Identifying th e co.
28 Chapter 2 Getting to know the copier/scann er EN Under standing the copier/scanner ’ s features and benefits Scan Y ou can use HP softw are to perf orm the fo llowing tasks , increasin g y our ef.
EN Identifyin g the copier/scanner ’ s component s 29 Identifying the copier/scanner ’ s components Note See Removing the copier/scanner f or more inf or mation about remo ving the copie r/scanner fro m the pr inter . 1. Media input tra y guide s 2.
30 Chapter 2 Getting to know the copier/scann er EN Copier/scanner contr ol panel The copier/sca nner control panel is comprised of two buttons . ● Copy: T o perf or m Quic k Co pies, e v en if your compute r is po wered off , press the Copy button.
EN Identifyin g the copier/scanner ’ s component s 31 Media input tra y , guides, and output bin The media in put tra y (1) is lo cated on th e front, top side of the scanner . The media guides (2), which ar e located on the media input tr a y , ensure that the media is correctly f ed into the scanner and pre v ent sk ewing ( crooke d image).
32 Chapter 2 Getting to know the copier/scann er EN Suppor ted media siz es and types The copier/sca nner f or the HP LaserJet 1220 printer can handle a broader range of media sizes and types than the printer itself can. The f ollo wing are the suppor ted media sizes: ● Minimum: 50.
EN Precaution s for cop yin g an d sca n nin g 33 Precautions f or cop ying and scanning Y ou should not put an ything in the copie r/scanner that migh t jam or damage the f eed mechanism. T o minimiz e the possibility of jamming or dama ging the f eed mechanism, obser v e the f ollowing precautions: ● Remo ve self-stic k notes.
34 Chapter 2 Getting to know the copier/scann er EN Loading originals in the copier/scanner T o load originals in the co pie r/ sca nn er 1 Load the original with the side t o be scanned f acing up . If y ou are using the str aight-throug h output path, load b u siness cards with the long side f orward.
EN Getting to know the software 35 Getting to kno w the software HP LaserJet Director (Windo ws 98, 2000, Millennium, NT 4.0, and Mac OS) Note HP LaserJet Direct or is not av ailable under Windows 95.
36 Chapter 2 Getting to know the copier/scann er EN T o turn off the HP LaserJet Director Use the f ollo wing steps to close the HP LaserJet Direct or . Windows 1 Open the HP LaserJet Director . 2 Click the right mouse b utton on the toolbar . 3 Select Exit from t he context menu.
EN Getting to know the software 37 ● Send scanned images to e-mail (you m ust install an e-mail softw are application on y our computer) ● Use Optical Char acter Recognition (OCR) to send scanned .
38 Chapter 2 Getting to know the copier/scann er EN Quic k Cop y settings Y ou can u se the Quick Cop y feature to make consistent and con v enient copies, e ve n when you r comp uter is tur ned off .
EN Getting to know the software 39 HP LaserJet De vice Configuration Adjusting settin gs from the softwar e is sometimes the easiest method. T o gain access to def ault settings , f ollo w these steps: Windows 9x, 2000, Millennium, and NT 4.0 1 Click Start .
40 Chapter 2 Getting to know the copier/scann er EN HP LaserJet Photo Center (Windo ws 9x, 2000, Millennium, and NT 4.0) HP LaserJet Ph oto Center is an easy-to-use prog ram f or editing digital phot ograp hs.
EN Accessing the onlin e he lp 41 Accessing the online help T o access the HP LaserJet 1200/1220 onlin e Help , use one of the f ollowing methods. Windows 9x, 2000, Millennium, and NT 4.0 1 In the Windows system tra y , click Start . 2 Click Progr ams .
42 Chapter 2 Getting to know the copier/scann er EN.
EN 43 3 Getting to kno w the pr int ser v er This chapter pro vides inf or mation on the f ollowing topi cs: ● Understa nding the prin t server ’ s features and benef its ● Using network protoco.
44 Chapter 3 Getting to know the pr int server EN Under standing the print ser ver ’ s f eatures and benefits If you purchased an HP JetD irect 175X with your HP LaserJet 1200 printer , you ca n per.
EN Identifyin g the prin t se rve r ’ s components 45 Identifying the print server ’ s components Installing the print server The HP JetDir ect 175X ha s a single USB por t and an R J-45 netwo r k por t (10Base- T or 100Base-T) f or connecting t o a network.
46 Chapter 3 Getting to know the pr int server EN T o install the HP JetDirect 175X har dware 1 Use a network cab le to connect th e 175X to the net work. 2 Use the USB cab le to connect the 175X to y our printer . 3 Attach the power module to the pr int ser ver .
EN Installing and configuring the network software 47 Installing and configuring the netw ork software The installation pro gram on th e pr inter CD-R OM provid es the easiest and f astest wa y to set up your print ser v er , along with y our printer .
48 Chapter 3 Getting to know the pr int server EN 3 When the installatio n is nearly complete , a setup screen appears that asks if you w ant to print a test page . Click Yes . Note If you purchased a pr int ser ver separately , make sure that you install the pr int ser v er so ftware f ound on th e CD-ROM that came w ith your pr inter .
EN Starting t he embedded web server 49 Optionally , y ou can us e BootP (Bootstrap Protoc ol) or DHCP (Dynamic Host Configur ation Protocol) to automatically configur e the IP address ov er the ne twor k each tim e the pr int ser v er is tur ned o n.
50 Chapter 3 Getting to know the pr int server EN Additional configuration and mana gement tools The rest of this cha pter includes in f or mation about other ne tw ork configur at ions th at y ou can use to attach y our HP LaserJet 1200 or 1220 series product to a net work.
EN Using BOOTP 51 Configuring the BOO TP server Note Hewlett-P ackard recommend s th at the BOO TP ser v er be loca te d on the same subnet as the pr inters it serves . Routers cannot f orwar d BOO TP broadcast pac k ets unless the rout ers are properly configured.
52 Chapter 3 Getting to know the pr int server EN Bootptab file entries The f ollo wing is an e xample of a /etc/bootptab file entr y f or an HP JetD irect pr int ser v er : picasso: :hn: :ht=ether: :vm=rfc1048: :ha=0001E6123456: :ip=192.168.45.39: :sm=255.
EN Using BOOTP 53 Use the f ollo wing conv entions f or the bootptab file entries: ● A colon (:) ind icates the end of a f ield. ● A backslash () indicates that the en tr y is co ntinued on the ne xt line. ● Spaces are no t allowed between the ch aracter s on a line.
54 Chapter 3 Getting to know the pr int server EN Using DHCP Dynamic Host Configuration Protocol (DHCP), which is defined b y Request f or Comments (RFC) 2131 and 2132, is one of se v eral auto con figuration mech an isms that the HP JetDirect pr int ser v er use s.
EN UNIX systems 55 Windo ws systems HP JetDirect print ser vers suppo r t IP configur ation from a Windows NT or 2000 DHCP ser ver . This section describes how to set up a pool, or “ scope , ” of IP addr esses that the Windo ws ser v er can assign or lease to a ny requester .
56 Chapter 3 Getting to know the pr int server EN 7 In the Lease Duration section, select Unlimi ted , and select OK . T o av o id the pr ob lems that result wh en IP addre sses change , Hewlett- P ac kard recommends that y ou assign infinite leases to all of your printers .
EN UNIX systems 57 d T o provide the WINS server ’ s I P address, pe rf or m the f ollowing steps: e Select Value , and Edit A rray . f F rom the IP Address Array Editor , select Remove to delete an y un desir ed addr esses pr e viously set. T ype the WINS ser ver ’ s IP address, and select Add .
58 Chapter 3 Getting to know the pr int server EN 7 If applicable, type the range of IP add resses within th e scope that you want the ser ver to e xclude, and click Next . 8 T y pe the IP addr ess lease du ration f or y our DHCP clients , and clic k Next .
EN UNIX systems 59 e Specify another reser ved client, or click Close . The reser v ed clients added are displa y ed in the Reser v ations fo l d e r fo r t h i s s c o p e .
60 Chapter 3 Getting to know the pr int server EN Mo ving to another netw ork When y ou mov e an HP JetDirect print ser ver that is con figured with an IP address to a ne w netw or k, mak e sure that the IP address does not conflict with the IP addresses on the ne w networ k.
EN 61 4 Media This chapter pro vides inf or mation on the f ollowing topi cs: ● Optimizing print qu ality for media types ● Printing tra nsparencies and labels ● Printing envelopes ● Printing .
62 Chap ter 4 Me dia EN Optimizing print quality f or media types Media type sett ings control the tempe rature of y our printer ’ s fuser . Y ou can change the settings f or the medi a that yo u are using to optimiz e the print quality .
EN Printing tran sp arencies and labels 63 Printing transparencies and labels Only use tr ansparencies and labels that are r ecommended f or use in laser pr inters, such as HP transparency film and HP LaserJet labels . See Printer med i a specifications f or more inf or mation.
64 Chap ter 4 Me dia EN Printing en velopes Printing one en velope Only use env elopes tha t ar e recommended f or laser printers . See Printer media specifications for more inf or mation. Note Use the prior ity input tra y f or printing one en v elope.
EN Printing envelopes 65 Printing m ultiple en velopes Only use env elopes tha t ar e recommended f or laser printers . See Printer media specifications for more inf or mation. Note Use the prior ity input tra y f or printing one en v elope. Use th e main input tra y f or printing multiple env elopes.
66 Chap ter 4 Me dia EN Printing letterhead or preprinted f orms T o print letterhead or preprinted forms 1 Load the paper with the top f orw ard and the side to be pr inted f acing up . Adjust th e media gui des to fit th e width of the paper . 2 Print the document.
EN Printing custom-sized media or cardstock 67 Printing custom-sized media or car dstoc k The HP LaserJet 1200 Series can pr int on custom-siz ed media or cardst ock bet w een 76 b y 127 mm (3 by 5 in.) and 216 b y 356 mm (8.5 b y 14 in.). Depending on the med ia, you can pr int up to 10 sheets from the prior ity input tr a y .
68 Chap ter 4 Me dia EN.
EN 69 5 Pr inting tasks This chapter pro vides inf or mation on the f ollowing topi cs: ● Printing with manual f eed ● Printing on bot h side s of the paper (manual dup lexing) ● Printing waterm.
70 Chap ter 5 Prin ting tasks EN Printing with manual f eed Y ou can use man ual f eed when printing mix ed media, f or e xample , an en ve lope, th en a letter , then an e nv elope , and so on. Load an en v elope in the priority input tra y and load letterhead in the main inp ut t r a y .
EN Printing on bo th sides of the paper (man ual duplexing) 71 Printing on both sides of the paper (manual duple xing) T o print on both sides of the paper (man ual duple xing), y ou must run the paper through the printer twice . Y ou can print using the media output bin or the straight -through output pa th.
72 Chap ter 5 Prin ting tasks EN Manual duple x using the output bin 1 Mak e sure that the str aight-through output door is closed. 2 Access the printer proper ties . See Printer prop erties (drive r) fo r instructions . On the Finishing tab , click Print on Both Sid es , select the Flip Pages Up check bo x, and click OK .
EN Printing on bo th sides of the paper (man ual duplexing) 73 Manual duple x on heavy media or car d stoc k F or hea vy media, such as card stock, use the str aight-through output path. 1 Load the media, and op en the straig ht-through output door . 2 Access the printer proper ties .
74 Chap ter 5 Prin ting tasks EN Printing watermarks Y ou can use the w ater mark option to print te xt “ unde r neath ” (in the bac kgro und) of an e xisting docu ment. F or e x ample , y ou might want to hav e large gra y letters reading Draft or Confiden tial printed diagonally across the fir st page or all of the pages of a document.
EN Printing m ultiple pages on a single sheet of pape r (N-up printing) 75 Printing m ultiple pages on a single sheet of paper (N-up printing) Y o u can select the number of page s that y o u want to pr int on a single sheet of paper .
76 Chap ter 5 Prin ting tasks EN Printing booklets Y ou can print booklets on letter , legal, e x ecutiv e , or A4 paper . 1 Load the pa pe r , and make sure that the str aight-through out put door is closed. 2 Access the printer proper ties . See Printer prop erties (drive r) fo r instructions .
EN Printing booklet s 77 5 Place the pages from side on e back in the input tr a y . Side one should be f acing down with the top ed ge tow ard the printe r .
78 Chap ter 5 Prin ting tasks EN Canceling a print job Y ou can cancel a print job from a softw are application or a print queue . T o stop the printer immediately , remo ve the r emaining paper from the pr inter . After th e pr inter sto p s, use one of the f ollowing options .
EN Understanding print quality settings 79 Under standing print quality settings Print quality settings aff ect how light or dar k the print is on the page and the style that the graphics are pr inted. Y ou can also use the print quality settings to optimize the print quality f or a specific media type .
80 Chap ter 5 Prin ting tasks EN Using EconoMode (Sa ve T oner) An e xcellent w a y to e xtend the life of y our toner car tr idge is by using EconoMode . EconoMode uses subst ant ially less toner than nor mal pr inting. The printed image is much lighter , b ut it is adequate f or pr inting dr afts or proof s.
EN 81 6 Scanning tasks This chapter pro vides inf or mation on the f ollowing topi cs: ● Starting a scan ● Scanning to e- mail ● Editing scanne d te xt (Optical Char acter Recognition) ● Stori.
82 Chapter 6 Scanning tasks EN Star ting a scan Y ou can star t the scanning process from t he HP Laser Jet Director . Note The HP Lase rJet Director is no t suppor ted f or Microsoft Windows 95. If y ou are u sing Windows 95, see Acquiring an image .
EN Scanning to e- mail 83 5 Select whether y ou w ant to scan all pages at once or scan page-b y-page . If yo u choose to scan all pages at once, clic k Scan . The edits are sa v ed and the rest of the pa ges are scanned automatically . The entir e document is sent to th e destination.
84 Chapter 6 Scanning tasks EN Using the e-mail feature (Windo ws 98, 2000, Millennium, NT 4.0) 1 Load the original with t he narrow side f orw ard and the side to be scanned f acing up . 2 Adjust the media guide s. 3 Press the Scan butt on on the scanner .
EN Editing scanned text (Optical Character Recognition) 85 Editing scanned te xt (Optical Character Recognition) Y ou can use the Edit f eature to edit f a x es, letters , ne wspaper clippings , and man y other docum ents.
86 Chapter 6 Scanning tasks EN 5 The original is scanned, and y our word processing software application launch es automatically . The scanned image ha s been optically rea d and is now r eady to edit.
EN Storing scanned te xt or images 87 Storing scanned te xt or images HP softw are pro vides direct access t o your file management system, which me ans that y ou can qu ickly sto re scanned images in any di rector y you choose . Y ou can use HP LaserJet Director or HP LaserJet Document Ma nager to store scanned images.
88 Chapter 6 Scanning tasks EN Acquiring an image Note If you are using Windo ws 95 and want to scan documents, y ou will ha v e to use TW AIN-compliant software .
EN Enhancing the sca nned image in HP Document Manager 89 Enhancing the scanned image in HP Document Manager Y ou can use HP LaserJet Document Manager to mak e the f ollo wing enhancements to scanned .
90 Chapter 6 Scanning tasks EN Adding annotations to scanned ima ges Y o u can use HP softw are to modify an d annotate y our scanned images . Y ou can perf or m an y of the f ollowing t asks on your .
EN 91 7 Cop ying tasks This chapter pro vides inf or mation on the f ollowing topi cs: ● Understa nding copyin g features ● Using the Quick Copy feature ● Using HP LaserJet Copier ● Adjusting .
92 Chapter 7 C opyin g ta sks EN Under standing cop ying features Y ou can u se the Quick Cop y feature or HP LaserJet Copier to mak e copies . Y ou use each method f or diff erent p ur poses.
EN Using the Quick Copy feature 93 Quic k Cop y settings Y ou can change the de f ault Quic k Cop y settings when y our computer is tur ned on. Q uic k Copy settings remain the same for all future Quick Cop y jobs , e ven when y our computer is tur ned off , until y ou ch ange the defaults again.
94 Chapter 7 C opyin g ta sks EN Using HP LaserJet Copier Y ou can use HP LaserJet Copier to pe rf or m any of the f ollowing tasks when you cop y your original: ● Print multiple copies of the same .
EN Using HP LaserJet Copier 95 Windows 9x, 2000, Millennium, and NT 4.0 Access HP LaserJet Cop y Plus from the f ollowing locations: ● HP LaserJet Director: Clic k Copy Plus . ● Program Group (Windows only): Clic k Start , Programs , HP LaserJet 1220 , an d HP LaserJet Copie r .
96 Chapter 7 C opyin g ta sks EN Adjusting the contrast When you cop y or iginals th at ha ve a colored bac kgrou nd and te xt that does not st and out well (contr ast-sensitiv e originals), y ou might need to adjus t the contrast. F or example, if y ou cop y a ye llow receipt with light gr ay pr int, the te xt might not be le gible .
EN 97 8 Managing the toner car tr idge This chapter pro vides inf or mation on the f ollowing subjects: ● Using HP toner cart ridges ● Storing toner car tridges ● Recycling toner cartr i dges .
98 Chapter 8 Managing the tone r cartridge EN Using HP toner car tridg es HP policy on non-HP toner cartridg es He wlett-P ackard Compan y cannot re commend the use of non-HP ton er car tridges , either ne w , refilled, or remanuf actured. Since the y are not HP products , HP cannot influence their design or control th eir quality .
EN Recycling toner cartri dges 99 Recyc ling toner car tridg es T o reduce landfill w aste, He wlett-P ac kard has adopted a recycling prog ram f or empty toner car tridges. A p ostage-paid shipping label is inside th e ne w HP LaserJet toner car tr idge bo x.
100 Cha pter 8 Man aging the toner cartr idge EN Redistrib uting toner When toner is lo w , f aded or light areas appear on th e pr inted pag e. Y ou might be ab le to tempor ar ily impro v e pr int quality b y redistributing the toner , which means that y ou might be ab le to finish the current print job bef ore replacing the toner ca r tr idge.
EN Changing the t on er cartridge 101 Changing the toner car tridg e Note Y ou will f e el some resistance when y ou open the ton e r do or . Opening the to ne r door con venientl y lifts the toner car tr idge f or rem ov a l. 1 Open the toner door , and remo v e the old toner ca r tridge.
102 Cha pter 8 Man aging the toner cartr idge EN 4 Pull the tab until all the tape is remov ed from the car tr idge. Put the tab in the toner car tr idge bo x to return for re cycling. 5 Inser t the toner car tridge in the printer , making sure that th e to ner car tr idge is in position.
EN 103 9 T roub leshooting the pr inter This chapter pro vides inf or mation on the f ollowing subjects: ● Finding the so lution ● Improving print quality ● Cleaning the printer ● Clearing pri.
104 Chapter 9 Troublesho oting the printer EN Finding the solution Y ou can use this section to find the soluti on to common printer problems . For cop ying or sc anning problems, see Finding the solution .
EN Finding the solution 105 Printer light patterns Contr ol panel light messa g e Light status Condition of t he printer Action Ready The printer is ready to pr int. No action is necessar y . T o pr int a configuration page, press and release the Go button on the printer control pane l.
106 Chapter 9 Troublesho oting the printer EN Door open, media out, no toner car tr idge, or media jam The printer is in an error sta te that requires operator inter vention or help . Check the f oll owing: ● The to ner door is comp letely closed . ● Media is loaded.
EN Finding the solution 107 Err or messages on the screen Err or messages on the screen Err or message Solution Printer not responding/error writing to LPT1 Check the f ollowing: ● The Ready light is on. ● The pow er cord and parallel or USB cable are correctly connected.
108 Chapter 9 Troublesho oting the printer EN Illegal operation/General protection f ault/Spool 32 error A problem with y our computer system resources (memor y or hard disk) occurred in Windows.
EN Finding the solution 109 Common Macintosh Pr oblems Symptom P ossible Cau se Solution Pr oblems in the Chooser Printer dr iv er icon does not appear in the Chooser (th e LaserWr iter 8 dr iver is used f or the HP Lase rJet 1200 printer). Softw are not instal l e d correctly .
110 Chapter 9 Troublesho oting the printer EN Printer name doe s not appear in the “ Select a P ostScr ipt Pr inter ” bo x in the Chooser . Mak e sure the cab les are connected correctly , th e printe r is on, and the Ready light is o n. Mak e sure the correct printer dr iv er has been selected in the Chooser .
EN Finding the solution 111 Printing Err ors A pri nt job was not sent to your desired printer . Another pr inter w ith the same or similar name ma y hav e received y our pr int job . Check the AppleT alk name of the printer displa yed on th e se lf -te s t page.
112 Chapter 9 Troublesho oting the printer EN The HP LaserJet USB printer doe s not appear in the Macintosh Chooser after the driver is selected. This problem is caused b y either a so ftw are or hardware component. Software troub leshooting ● Check that y our Macintosh suppor ts USB .
EN Finding the solution 113 Selecting an Alternate P ostScript Printer Description (PPD) 1 Open the Chooser from the Apple men u. 2 Click the La serWriter icon. 3 If yo u are on a network with multiple zones , select the zone in the AppleT alk Zones box where the prin te r is locate d.
114 Chapter 9 Troublesho oting the printer EN T r oubleshooting P ostScript (PS) Err or s The f ollo wing situatio ns are PS language specific and ma y occur when se ver al printer languages are being used.
EN Troubleshoot ing PostScript (PS) Err ors 115 Specific Err ors Limit Check Error Pr int job too comple x. Y ou ma y need to print your job at 600 dots per inch, reduce the comple xity of the page, or install more memor y . VM Error F ont Error Select unlimited downloadable f onts from pr inter driver .
116 Chapter 9 Troublesho oting the printer EN P aper handling pr oblems P aper handling pr oblems Pr oblem Solution Pa p e r j a m ● See Clearing printer me dia jams f or more inf or mation. ● Mak e sure that you are printing with medi a that meets specifications.
EN Troubleshoot ing PostScript (PS) Err ors 117 The pri nted media does not e xit to the co rre ct path Open or close the straight-through output door to reflect the output path that you w ant to use.
118 Chapter 9 Troublesho oting the printer EN Printed pa g e is diff erent than what appeared on screen Printed page pr oblems Pr oblem Solution Garb led, incorrect, or incomplete te xt The parallel or USB cable might be loose or def ective . T ry th e f ollowing: ● Disconnect the cable and reconnect it at both ends.
EN Troubleshoot ing PostScript (PS) Err ors 119 P age f or mat is different than on another pri nter If you used an older or diff erent pr inter driver (printer software) to create the docume nt or th.
120 Chapter 9 Troublesho oting the printer EN Impr o v ing print quality This sect ion provide s inf or mation about identify ing and correcting pr int def ects Light print or fade ● The toner su pply is low . See Ma naging the toner cartridge fo r more inf or mation.
EN Improving pr int quality 121 V ertical lines ● Make sure that the prior ity inp ut tra y is in place. ● The photosensitiv e dr um inside the to ner car tr idge has probab ly been scrat ched. Install a ne w HP toner car tridge. See Changin g th e to ne r ca rtr idg e f or instr uctions.
122 Chapter 9 Troublesho oting the printer EN Loose toner ● Clean the insid e of the pr inter . See Cleaning the printer for instructions. ● Chec k the media type and quality . See Printer media specifications f or more inf or mation. ● T r y installing a new HP toner car tridge.
EN Improving pr int quality 123 P age skew ● Make sure tha t the media is loaded correctly and the media guides are not too ti ght or t oo loose ag ainst th e media stac k. See Loadin g media into the input trays f or more inf or mation. ● The input bin migh t be too full.
124 Chapter 9 Troublesho oting the printer EN T oner scatter outline ● If large amounts of toner hav e scattered around t he characters, the medi a might be resisting th e toner . ( A small amount of toner scat ter is nor mal f or laser printing.) T ry a diff erent media type .
EN Cleaning the printe r 125 Cleaning the printer During the printing process , paper , ton er , and dust par ticles can accumulate insi de the pr inter . O v er time, this buildup can caus e pr int quality pr ob lem s , su ch as toner specks or smear ing.
126 Chapter 9 Troublesho oting the printer EN Cleaning the toner car tridg e area Y ou do not need to clean the to ne r car tr idge area o ften. Howe v er , clea ning this area ca n improv e the quality of your printed sheets .
EN Cleaning the printe r 127 Cleaning the print er media path If y ou are e xperiencing toner sp ecks or dots on the printouts , clean the printer media path . Th is process uses a transparency to remo v e dust and toner from the media path. Do not use bond or roug h paper .
128 Chapter 9 Troublesho oting the printer EN Clearing printer media jams Occasionally , media becomes jamm ed dur ing a print job . Some of the causes include the f ollowing: ● The input tr ay s are loaded improperly or too full. See Lo ading media into th e inp ut tray s fo r more inf or mation.
EN Clearing printer me dia jams 129 Remo ving a jammed page CAUTION Media jams might resu lt in loose toner on the page . If y o u get an y tone r on y our clothes, wash them in cold water . Hot water will permanently set the toner into the fabric. 1 Open the toner door and the straig ht-through output door .
130 Chapter 9 Troublesho oting the printer EN 4 With both hand s, gr asp the si de of the media th at is most visible (this includes the middle), and car efully pull it free f rom the pr inter . 5 When you hav e remov ed the jammed media, r epla ce the toner car tr idge , and close the to ner door and the str aight-through o utput door .
EN Changing the pi ckup roller 131 Changing the pic k up r oller If the printer regularly mispicks (no media f eeds through or more tha n one sheet f eeds through), y ou might nee d to change or clean the pic kup roller . See Accessories and ordering informat ion to order a new pic kup ro lle r .
132 Chapter 9 Troublesho oting the printer EN 5 Gently pull the pic kup roller up an d out. 6 P osition the ne w or cleaned pa r t in the slot of the pre vious pickup ro ller . See Cleaning the pickup roller for instruct ions . Note Circular and rectangu lar pegs on each side pre v ent y ou from incorrectly positioning the pic kup roller .
EN Cleaning the pi ckup roller 133 Cleaning the pic kup r oller If y ou want to clean the pic kup roller rather than replace it, f ollow t he instructions below: Remo v e the pic kup roller as described in steps 1 t hrough 5 of Chan ging the pickup roller .
134 Chapter 9 Troublesho oting the printer EN Changing the printer separation pad Note Bef ore y ou change the separ ation pad, clean the pic k up roller . See Cleaning the pickup roller f or instru ctions. If y our input tr a y f eeds more tha n one page at a time , y ou might need to change the pr inter separati on pad.
EN Changing the prin ter separation pad 135 5 Reach in thro ug h th e op en in g, push the spring-loaded base down with one hand, an d pull t he separation pad up with the othe r hand. 6 With one hand, posit ion the ne w separa t ion pad in the slot of the pre vious separ ation pad (A).
136 Chapter 9 Troublesho oting the printer EN.
EN 137 10 T roub leshooting the copier/scanner This chapter pro vides inf or mation on the f ollowing subjects: ● Finding the so lution ● Improving copy/scan qualit y ● Cleaning the copie r/scan.
138 Chapter 10 Trouble shooting the copie r/scanner EN Finding the solution Y ou can use this section to find the soluti on to common copier/scanner problem s.
EN Finding the solution 139 The scanner did nothing Solution Description Is the scanner correctly connecte d and latched to the printer? The scanner must be connected and the cab le must be attached. See the Getting Star ted Guide f or attachment instr uctions.
140 Chapter 10 Trouble shooting the copie r/scanner EN Do you have oth er devices running o n your comp uter? The HP LaserJet 1220 Pr int • Cop y • Scan might not share a USB or parallel por t.
EN Finding the solution 141 No pre view appeared on the screen Solution Description Are you currently copying or printing? W ait for the cop y or print job to complete before tr ying to scan.
142 Chapter 10 Trouble shooting the copie r/scanner EN Scanned image is of poor quality Solution Description Is the original a second generation ph oto or picture? Repri nted photographs , such as tho.
EN Finding the solution 143 Do graphics appear di fferent from the original? The graphics settings might not be suitab le for the type of scan job that you are perf or ming. T r y chang ing the graphics settings. Access these settings through the printer proper ties (driver).
144 Chapter 10 Trouble shooting the copie r/scanner EN P ar t of the image did not scan or text is missing Solution Description Was the original loaded correctly? Make sure that y ou loaded the or iginal co rrectl y . See Load ing originals in the co pier/scanner f or instru ctions.
EN Finding the solution 145 The te xt cannot be edited Solution Description Have you specified either HP La serJet Director or HP La serJet Document Manager to Edit text (OCR)? T e xt remains as a single image until the Op tical Character Recognition (OCR ) application conv er ts the si ngle image into te xt that y ou can edit.
146 Chapter 10 Trouble shooting the copie r/scanner EN The scan takes too long Solution Description Do you have yo ur re so lution and grayscale set too high? If you set the resolution and gra yscale too high, the scan job takes long er and results in larger files.
EN Finding the solution 147 Err or messages appear on the screen Solution Description Unable to activate TWAIN source ● If you are acquiring an image from another device, such as a digital camera or anothe r scanner , make sure that the other de vice is TW AIN complian t.
148 Chapter 10 Trouble shooting the copie r/scanner EN No cop y came out of the printer or the scanner did not hing Solution Description Is media loaded in the input tray? Load media in the pr inter . See Loading medi a into th e input trays f or more inf or mation.
EN Finding the solution 149 Copies are b lank, missing images, or faded Solution Description Are you making a Quick Copy when yo u should be using HP Laser Jet Copier? The Quick Cop y settings might not produ ce good results f or the type of cop y job you ar e attempting.
150 Chapter 10 Trouble shooting the copie r/scanner EN Impr o v ing cop y/scan quality This section provides inf or mation on the f ollowing topics: ● Preventing proble ms ● Identifying and correc.
EN Improving copy/scan qualit y 151 Identifying and correcting cop y/scan defects V ertical white stripes ● The media might not meet He wl ett-P ackar d ’ s media specifications (f or e xample, t he media is too moist or too rough). See Printer media s pecifications f or more inf or mation.
152 Chapter 10 Trouble shooting the copie r/scanner EN Unwanted lines ● Make sure th at the pr ior ity input tra y is in place. ● Ink, glue , correction f luid, or an unwa nted substance might be on the scanner sens or . T r y cleaning the copier/scanner .
EN Improving copy/scan qualit y 153 T oner scatter outline ● If large amounts of toner are scattered aroun d the characters, the medi a might be resisting th e toner . ( A small amount of toner scat ter is nor mal f or laser printing.) T ry a diff erent media type .
154 Chapter 10 Trouble shooting the copie r/scanner EN P aper handling pr oblems P aper handling pr oblems Pr oblem Solution Pa p e r j a m ● See Clearing copier/scann er jams f or more inf or mati on. ● Mak e sure that y ou are scanni ng with me dia that meets specifications.
EN Cleaning the copie r/scanner 155 Cleaning the copier/scanner Y ou might need to clean the copier/scanner afte r scanning or cop ying items that ha v e ink that smudges or that ha ve e xcessive d ir t or dust. 1 Unplug the printer to tu r n the pow er off , and wait f or the scanner to cool.
156 Chapter 10 Trouble shooting the copie r/scanner EN Clearing copier/scanner jams Occasionally , media becomes jam med during a scan or cop y job . Some of the causes include th e f ollowing: ● The input tra ys are lo aded improperly . See Loading originals in the copier/scanner f or instr uctions.
EN Clearing copier/sca nner jams 157 Clearing jams 1 Open the straight-th rough output door , and press t he door release b utton to o pen the scanne r door . 2 Find and g rasp the original from the straig ht-through output door or copier/scanner door , whiche v er side sticks out fur ther .
158 Chapter 10 Trouble shooting the copie r/scanner EN Replacing the copier/scanner separation pad If your copier/scan ner input tra y feeds more than one page a t a time , y ou might need to change the copier /scanner separation pad . Recurr ing problems indicate that the copier/sca nner separa tion pad is worn.
EN Removing the co pier/scanner 159 Remo ving the copier/scanner T o rem ov e the copier/ scanner from the printer , f o llow the instructions below: CAUTION If y ou remo ve t he copier/scanner bef ore y ou unplug the printer , y ou might damage y our printe r and scan ner .
160 Chapter 10 Trouble shooting the copie r/scanner EN 5 Replace the left side panel. See Closing the left side panel fo r instruct ions . 6 Replace the copier/s canner access panel.
EN Closing the left sid e panel 161 Closing the left side panel T o close the left side panel, attach it at the f ront of the printer first. There are tw o hinges that ho ld the front of the panel in place . Then s wing the panel in until it clic ks into place.
162 Chapter 10 Trouble shooting the copie r/scanner EN.
EN 163 11 T roub leshooting the pr int ser v er This chapter pro vides inf or mation on the f ollowing subjects: ● Finding the so lution ● Understa nding the prin t server ’ s light patterns ●.
164 Chapter 11 Trouble sh ooting the print server EN Finding the solution Y ou can use this section to find the soluti on to common print ser v er prob lems.
EN Finding the solution 165 HP JetDirect 175X configuration page The f ollo wing is an e xample of a typical HP JetDirect 175X configur ation page . _______________ General Information _______________.
166 Chapter 11 Trouble sh ooting the print server EN Under standing the print ser ver ’ s light patterns LED light patterns LED Beha vior Meaning Status Off The pr int ser ver is not receiving pow er . Slow b link (green) A f au lt occurred dur ing the self-test or operation.
EN Using a print server co nfiguration page 167 Using a print server configuration page The inf or mation on the pr int ser v er configur ation page re v eals the status of you r network and the HP JetDirect 175X print ser v er . If you can pr int a configu r ation page , you r hardware is working correctly .
168 Chapter 11 Trouble sh ooting the print server EN P age sections and messag es Section Description General HP JetDirect informatio n Provides general pr int ser ver status and identification inf or mation. USB port information Provides the USB printer class descr iptors f or the de vice that is connected to the por t.
EN Understandin g the print server conf iguration page 169 General HP JetDirect inf ormation Messa g e Description Status The current state of the pr i nt ser v er : I/O Card Ready: The prin t ser ver has successfully connected to the network and is waiting f or data.
170 Chapter 11 Trouble sh ooting the print server EN Auto Negotiation Specifies if IEEE 802.3u A utonegotiation on the 10/100TX por t is enab led (on) or disabled (off): On: The pr int ser v er tr ies to automatical ly configure itself onto the network at the proper speed (1 0 or 100 Mbps) and mode (half or full duple x).
EN Understandin g the print server conf iguration page 171 USB por t inf ormation Messa g e Description Device Name The name of the attach ed USB printi ng de vice. The manuf acturer supplies th is nam e . Manufacturer The manuf acturer of the attached printing device .
172 Chapter 11 Trouble sh ooting the print server EN Netw ork statistics Messa g e Description Total Packets Received The total number of frames (pac kets) that the pr int ser ver receiv ed without error . This includes broadcasts, m ulticast pack ets, and pac kets specifically addressed to the print ser ver .
EN Understandin g the print server conf iguration page 173 TCP/IP pr otocol inf ormation Messa g e Description Status The current TCP status: Ready: The pr int ser ver is w aiting f or data ov er TCP/IP .
174 Chapter 11 Trouble sh ooting the print server EN Config By Specifi es how the print ser ver obtained its IP configuration: BOOTP: A utomatic confi g ur ation via a BOO TP ser v er . BOOTP/TFTP: Automatic configuration via a BOO TP ser v er and TFTP configuration file.
EN Understandin g the print server conf iguration page 175 Domain Name The Domain Name System (DNS) n ame of the domain wh ere the print ser v er resides (f or e xample, suppor t.co mpany .com). It is not the fully qualified DNS name because the host pr inter name is not in cluded (f or example , printer1 .
176 Chapter 11 Trouble sh ooting the print server EN Web JetA dmi n URL If HP W eb JetAdmin finds the pr int ser v er on the network, th e URL of the host system used f or HP Web Je tAdmin ser vices displa ys. The URL is limited to two lines and might be truncated.
EN Understandin g the print server conf iguration page 177 IPX/SPX pr otocol inf ormation Messa g e Description Status The current IPX/SPX protocol status: Ready: The pr int ser v er is waiting f or data ov er IPX/SPX. Disabled: IPX/SPX was manually disabled.
178 Chapter 11 Trouble sh ooting the print server EN Network XXXXXX XXXXXX XXXXXX XXXXXX The first column , Network , specifies the network number associated with a protoco l frame type used f or communication between a ser v er and the p rint ser ver .
EN Understandin g the print server conf iguration page 179 AppleT alk pr otocol information Messa g e Description Status The current AppleT alk configuration status: Ready: The pr int ser ver is w aiting for data. Disabled: AppleT alk was manually disabled.
180 Chapter 11 Trouble sh ooting the print server EN Err or messages Err or Code and Message Description 02 LAN ERROR – INTERNAL LOOPBA CK Durin g a self-test, the print ser ver detected an inter n al loopback test error . The prin t ser ver might be f aulty .
EN Understandin g the print server conf iguration page 181 0D LAN ERROR – TRANSMITTER OFF There might be a problem with y our networ k cab ling or the print ser v er .
182 Chapter 11 Trouble sh ooting the print server EN 42 INV ALID IP ADDRESS The IP address specified f or the print ser ver (through BOO TP) is an inv ali d IP address f or specifying a single node.
EN Understandin g the print server conf iguration page 183 4D CF ERR – ACCESS LIST EXCEEDED The TFTP configuration file specified too many access list entr ies using the “ allow: ” ke yword.
184 Chapter 11 Trouble sh ooting the print server EN 57 UNABLE T O CONNECT DHCP SVR The print ser v er received IP parameters from a DHCP ser ver , but comm unication with the DHCP se r v er has been lost.
EN Verifying your har dware 185 V erifying y our har dware Y our pr int ser v er m ight not wor k if the p rint er , pr int ser v er , or connections ar e not functioning p rop er ly . The printer Y ou can print a printer config uration page to v er ify that the printer is pr inting correc tly .
186 Chapter 11 Trouble sh ooting the print server EN V erify printing when attached to a computer CAUTION Hewlett-P ackard recomm e nd s th at only ne twor k administrator s troub leshoot configura tions prob le ms with the HP JetDirect print ser ver .
EN 187 12 Ser vice and suppor t This chapter pro vides inf or mation on the f ollowing topi cs: ● Availability ● Hardware service ● Extended warrant y ● Guidelines for repa cking the printer .
188 Chapter 12 Service and support EN A vailability Hewlett-P ackard provides a v ar iety of ser v ic e an d su pp or t options around the world. The av ailability of these programs v aries depending upon y our location.
EN Guidelines for repacking the printer 189 Guidelines f or repac king the printer Use the f ollo wing guidelines when repac king the printer : ● If possib le , include print samples and 5 to 10 sheets of pa per or other medi a that did not print correctly .
190 Chapter 12 Service and support EN Service information f orm Service information f orm Who is retur ning the equipment? Date: P erson to contact: Phone: Alter nate contact: Phone: Retur n shipping .
EN Hewlett-Packard Support 191 He wlett-P ac kar d Suppor t Thank y ou f or y our purchase . Along with y our product , you receiv e a v ariety of suppor t ser vices from He wlett-P ackard an d our suppor t par tners that are design e d to giv e y ou the results y ou need, quic kly and prof essionally .
192 Chapter 12 Service and support EN Eur opean Customer Suppor t Center language and in-coun try options available Open Monda y through F riday 8:30 to 18:00 CET He wlett-P ackard pro vides a free telephone suppor t ser vice during the warranty period.
EN Hewlet t-Packard S upport 19 3 In-country /region suppor t number s If you require s uppor t aft er y o ur warranty has expired, ad ditional product repai r ser v ices, or if your cou ntr y/r egio n is not l isted below , see Wor ldwide count ry/region sales and ser vice o ffices .
194 Chapter 12 Service and support EN South Africa (outside RSA) 27 -11 258 9301 T aiw an (886) (02) 2717-0055 Thailand 66 (2) 66 1-4000 T urk ey (90) (21 2) 221 6969 Ukrain e 7 (380-44) 49 0- 3520 Un.
EN Hewlett-Packard Support 195 Online services F or 24-hour access to inf or mation ov er your mode m, we suggest the f ollowing ser vices . W orld Wide W eb URL Y o u can obtain printer driv ers, updated HP printer softw are, and product and suppor t inf or mation from the f ollowing URLs : in the U .
196 Cha pter 12 S ervice an d support EN Obtaining softwar e utilities and elect r onic inf orm ation Y ou ca n obtai n pr inter dri v ers fr om the following locati ons. U .S. and Canada Phone: (805) 257-55 65 Mail: Hewlett-P ac kard Co . P .O . Bo x 1754 Gr eele y , C O 80632 U.
EN Hewlet t-Packard S upport 19 7 Hewlett -P ac kar d Su ppor t Assistan t compact disc This s uppor t to ol off ers a compr ehens iv e on line infor mation system desig ned to provide tech nica l and pro duct infor mation about HP products. T o sub scrib e to thi s quar ter ly s er vice in the U .
198 Cha pter 12 S ervice an d support EN F ranc e 0800-9 05900 Ger many 0130-81006 1 Hong K o ng SAR (852) 250 6-242 2 Hung ar y ( 36) (1 ) 252-4647 Indi a +91 (0) 11 682 6031 Indo nes ia +62 (0) 21 3.
EN Worldwi de co untry/regi on sales and ser vice of fices 19 9 W o rldwide countr y/region sa les and serv ice offices Bef ore c alling a Hewlett-P ac ka rd Sales and Ser vice o ffice, make sure tha t you contac t the appr opr iate Cust omer S uppor t Center number lis ted in Hewlett-Pac kard Su pport .
200 Cha pter 12 S ervice an d support EN Bra zil Hewlett -Pac k ard Brasil SA R. Aruan a 125 T ambore - Baruer i - S P 06460-010 Phone: (0x x11) 829-6612 F a x : (0xx11) 829-0018 Canada Hewlett-Pac kard (Canada) Ltd.
EN Worldwi de countr y/region s ales and service offices 20 1 Germany Hewlett-P ac kard GmbH Herrenberger Straße 130 71034 Böblingen Germany Presales Direct Customer Center Phone: (49) (0) 180 532-6.
202 Cha pter 12 S ervice an d support EN Kore a Hewlett-P ac kard K orea, Ltd. 25-1223-6, Y oido-dong, Y oungdeungpo-gu Seoul 150 -724, K orea Phone: (82 02) 2199-0114 F a x : (82) (2) 784-7084 Hardwa.
EN Worldwi de countr y/region s ales and service offices 20 3 Roma nia Hewlett-P ac kard Romania SRL Boulev ard Carol I 3 4-36 NBC Moder n, 10th floor Bucharest Phone: (40) (1) 205-33-00 F a x : (40) .
204 Cha pter 12 S ervice an d support EN Turkey Hewlett-P ackard Company Bi lg is ayar V e öl çü m Sistemler i AS 19 M a yis Caddesi Nova Baran Plaza K at: 12 80220 Sisli-Istanbul Phone: (90) (212) 224-5925 F a x : (90) (212) 224-5939 Ukr ain e Hewlett-P ac kard T rading S .
EN 205 A Pr inter specifications This chapter pro vides inf or mation on the f ollowing topi cs: ● Specifications ● FCC compliance ● Environmental Product Stewardship Progr am ● Material safet.
206 Appendix A Printer specifications EN Specifications Printer specifi cations En v ironmental specificat ions Operating en vironment Printer plugge d into an AC outlet: ● T emperature: 10° C to 32.
EN Specifications 207 Ph ysical specifica tions Dimensions ● W idth: 415 mm (16.3 in.) ● Depth: 486 mm (19.1 in.) ● Height: 25 3 mm (10. 0 i n. ) W eight (car tr idge installe d) 7.
208 Appendix A Printer specifications EN Duty cycle ● 10,000 single-sided pages per mo nth (maximum) ● 1,000 single-side d pages per month (av er age) PCL Le v el 5e and 6 P ostScr ipt Le v el 2 Memor y spec ifications DIMMs 100 pin, 66 MHz minimum speed P or t a va ilability USB 2.
EN FCC compliance 209 FCC compliance This equipmen t ha s been tested and f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC ru les. These limits are d esigned to provide reasonable protecti on against har mful interf erence in a residential installation.
210 Appendix A Printer specifications EN En vir onmental Pr oduct Ste war dship Pr ogram Pr otecting the En vir onment He wlett-P ac kard Company is committed to providing quality products in an en vironmentally so und manner . This product ha s been designed with se v eral attrib utes to minimiz e the impact on our environme nt.
EN Environ mental Produc t Steward ship Progr am 211 Plastics Plastic par ts over 25 grams are mar ked acco rding to inter n ational standar ds that en hance the abi lity to iden tify plastic s f or r ecycling pur po ses a t the en d of the product’ s li f e.
212 Appendix A Printer specifications EN Paper This printer is suited f or the use of re cycled papers when the paper meet s t he guidelines in the Guide line f or Paper and Other Print Media . See Accessori es and ordering information for ordering inf or mation.
EN Regulato ry stateme nts 213 Regulatory statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN450 14 Manufacturer's Name: Hewlett-P ackard Company Manufacturer's Addre.
214 Appendix A Printer specifications EN Laser safety statement The Center f or De vices and Radiological Health (CDRH) of the U .S. F ood and Drug Administration has im plemented regulati ons f or laser prod ucts manuf actured since A ugust 1, 1976. Complianc e is mandat or y fo r products mar keted in the Un ited States .
EN Regulato ry stateme nts 215 Laser statement f or Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 -laserkirjoitin on k ä yt t ä j ä n kannalta tur v allinen luokan 1 laserlaite . Nor maalissa k ä yt ö ss ä k irjoittimen suojak otelointi est ää lasers ä teen p ää syn laitteen ulkopuolelle .
216 Appendix A Printer specifications EN.
EN 217 B Pr inter and copier/scanner specifications This chapter pro vides inf or mation on the f ollowing topi cs: ● Specifications ● FCC compliance ● Environmental Product Stewardship Progr am.
218 Appendix B Printer and copier/scan ner specifications EN Specifications HP LaserJet 1220 Print •Copy•Scan specifications En v ironmental specificat ions Operating en vironment Printer plugge d into an AC outlet: ● T emperature: 10° C to 32.
EN Specifications 219 Ph ysical specifica tions Dimensions ● W idth: 415 mm (16.3 in.) ● Depth: 486 mm (19.1 in.) ● Height: 41 6 mm (16. 4 i n. ) W eight (including scanner module and ton er car tr idge installed) 8.
220 Appendix B Printer and copier/scan ner specifications EN Duty cycle ● 10,000 single-sided pages per mo nth (maximum) ● 1,000 single-side d pages per month (av er age) Memor y spec ifications DIMMs 100 pin, 66 MHz minimum speed. P or t a va ilability USB 2.
EN FCC compliance 221 FCC compliance This equipmen t ha s been tested and f ound to comply with the limits f o r a Class B digit al de vice, pursuant to P ar t 15 of the FCC ru les. These limits are d esigned to provide reasonable protecti on against har mful interf erence in a residential installation.
222 Appendix B Printer and copier/scan ner specifications EN En vir onmental Pr oduct Ste war dship Pr ogram Pr otecting the en vir onment He wlett-P ac kard Company is committed to providing quality products in an en vironmentally sound manner .
EN Regulato ry stateme nts 223 Regulatory statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN450 14 Manufacturer's Name: Hewlett-P ackard Company Manufacturer ’ s Addres.
224 Appendix B Printer and copier/scan ner specifications EN Laser safety statement The Center f or De vices and Radiological Health (CDRH) of the U .S. F ood and Drug Administration has im plemented regulati ons f or laser prod ucts manuf actured since A ugust 1, 1976.
EN Regulato ry stateme nts 225 Laser statement f or Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1 200-laserkirjoitin on k ä ytt ä j ä n kannalta tur v allinen luokan 1 laserlaite . Nor maalissa k ä yt ö ss ä k irjoittimen suojak otelointi est ää lasers ä teen p ää syn laitteen ulkopuolelle .
226 Appendix B Printer and copier/scan ner specifications EN.
EN 227 C Pr int ser v er specifications This chapter pro vides inf or mation on the f ollowing topi cs: ● Specifications ● FCC compliance ● European co mmunity ● Regulatory statements.
228 Appendix C Print server specifications EN Specifications HP JetDirect 175 X print server specifi cat ions Supported networks Network ● Sup por ts Ether net or IEEE 802.3 T ype 10Base -T and 100Base-T networks using unshi elded twisted-pair cable and RJ-45 connecto rs.
EN Specifications 229 Electrical s pecifications P ower requirements ● Input voltage • 175X – 13 vDC • P ower module – (see Power modul e chart ) ● Nominal outp ut v oltage • 175X – N/A • P ower module – 13 vDC ● Input curre nt • 175X – 140 ma @ 13 V • P ower module – 0.
230 Appendix C Print server specifications EN Ph ysical specifica tions Dimensions With cl ip attached ● Width: 92 mm (3.6 in.) ● Height: 36 mm (1.4 in.) ● Length: 129 mm (5 .1 in.) ● Width: 97 mm (3.8 in.) ● Height: 45 mm (1.8 in.) ● Length: 129 mm (5 .
EN FCC compliance 231 FCC compliance This equipmen t ha s been tested and f ound to comply with the limits f or a Class A digital de vice, pursuant to P ar t 15 of the FCC ru les. These limits are d esigned to provide reasonable protecti on against in terf erence when the equipment is operated in a commercial en vironment.
232 Appendix C Print server specifications EN Regulatory statements Dec laration of Conf ormity The f ollowing Declar ation of Conformity c omplies with ISO/IEC Guide 22 and EN45014. It identifies the product , manuf acturer ’ s name and address , and applicab le specifications r ecogn ized in the Europe an com munity .
EN Regulato ry stateme nts 233 Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN450 14 Manufacturer's Name: Hewlett-P ackard Company Manufacturer's Address: 8000 F oothills Blvd.
234 Appendix C Print server specifications EN Canada DOC regulations This equipment complies with Canadian EMC Class A requiremen ts. Japan VCCI Class 1 regulations K orean EMI statement T aiwan Class.
EN Regulato ry stateme nts 235 Chinese safety statement.
236 Appendix C Print server specifications EN.
EN 237 D Media specifications This chapter pro vides inf or mation on the f ollowing topi cs: ● Printer media specifications ● Supported m ed ia size s (p rin te r) ● Guidelines for using media.
238 Appendix D Media specifications EN Printer media specifications HP LaserJet printers produce e xcellent print quality . The pr inter accepts a v ariety of media, su ch as cut-sheet paper (includ ing recycled paper), env elopes, labels , transpare ncies, v ellum, and custom-siz ed paper .
EN Supported media size s (printer) 239 Suppor ted media siz es (printer) The f ollowing are th e suppor ted me dia sizes: ● Minimum: 76 x 127 mm (3 x 5 in.) ● Maximum: 216 x 356 mm (8.5 x 14 in.) Guidelines f or using media Pa p e r F or best re sults, use conv ention al 20 lb (75 g/m 2 ) paper .
240 Appendix D Media specifications EN Note Do not use letterhe ad that is pr inted with lo w-temper ature inks, su ch as those used in some ty pes of ther mogr aph y . Do not use r aised letterhead. The printer uses heat and pressure to fuse toner to the paper .
EN Guidelines for using media 241 Labels Label construction When selecting labels, consider the quality of the f ollowing components: ● Adhesives: Th e adhesiv e material should be stab le at 200 ° C (392 ° F), the printer ’ s maximu m tempera tu re.
242 Appendix D Media specifications EN En velopes En velope construction En velope construction is critical. Env elope f old lines can v ar y consider ably , not only be tween man uf acturers , but also within a bo x from th e same manuf a cturer . Succe ssful printing on en ve lopes depends up on the quality of t he env elopes.
EN Guidelines for using media 243 En velope storage Proper stor age of en v elopes contribut es to good pr int qua lity . Y ou should stor e env e lopes flat. I f air is trapped in a n env elope, creating an air bub ble , the en ve lope might wrinkle during printing.
244 Appendix D Media specifications EN.
EN 245 E Memor y (DIMM) This chapter pro vides inf or mation on the f ollowing topi cs: ● Installing a DIMM (memory) ● Testing the DIMM installation ● Removing a DIMM.
246 Appendix E Memory (DIMM) EN Installing a DIMM (memory) If y ou add memory (RAM only) t o the HP La serJet 120 0, y ou can pr int more comple x pr int jobs. T o install a DIMM, f ollow the instructions below: CAUTION Handling a DIMM chip (memor y) without wearing a groun ded, antistatic de vice might damage the DIMM chip .
EN Installing a DI MM (me mory) 247 4 P osition the DIMM chip in front o f the slot located inside the I/O door . The gold contacts should be pointing tow ard the pr inter an d th e cu tou t s should be at the to p an d bo tt om . 5 Carefully press the DIMM chip into the slot, making sure th at it is straight and all the wa y in (A).
248 Appendix E Memory (DIMM) EN T esting the DIMM installation T o test the DIMM installation , pr int a configur ation page and chec k the Memor y A vailab le specified on the p age.
EN Removing a DIMM 249 Remo ving a DIMM T o remo ve a DIMM, f ollo w the instructions below: CAUTION Handling a DIMM chip (memor y) without wearing a groun ded, antistatic de vice might damage the DIMM chip . 1 T urn off the po wer s witch (220v models only), and un plug the printer .
250 Appendix E Memory (DIMM) EN.
EN 251 F W arr anty and licensing This chapter pro vides inf or mation on the f ollowing topi cs: ● Hewlett-Packard sof twa re license agreement ● Hewlett-Packard limit ed warranty statement ● L.
252 Appendix F Warranty and licensing EN He wlett-P ac kar d software license agreement A TTENTION: USE OF THE SOFTW ARE IS SUBJECT T O THE HP SOFTW A RE LICENSE TERMS SET FOR TH BELOW . USING THE SOFTW ARE INDIC A TES Y OUR A CCEPT ANCE OF THESE LICENSE TERMS.
EN Hewlett-Packard software license agreement 253 T ermination . HP ma y ter minate y our license upon notice f or f ailure to co mply with any of th ese License T erms. Upon ter mination, you m ust immediately destr o y the Softw are, togeth er with all copies , adaptations , and merged por tions in an y f or m.
254 Appendix F Warranty and licensing EN He wlett-P ac kar d limited warranty statement 1. HP war rants to y ou, the end-user cust omer , that HP hardw are, accessories , and supplies, will be free from def ects in materials and workmanship after the date of purchase , f or the period specified abo v e.
EN Hewlett-P ackard limited warranty s tatement 255 7. T O THE EX TENT ALLO WED BY LOCAL LA W , THE REMEDIES IN THIS W ARRANTY ST A TEMENT ARE Y OUR SOLE AND EXCLU SIVE REMEDIES.
256 Appendix F Warranty and licensing EN Limited warranty f or toner car tridg e life Note The f ollowing w arranty applies to the toner car tr idge that came with this pr inter . HP toner car tr idges are w arrant ed to be free from def ects in materials and workmanship until t he HP toner is deple ted.
EN Limited wa rranty for toner cartr idge life 257 How does State, Province, or Country Law apply? This limited w arr anty giv es y ou specific legal rights , and y ou ma y also hav e other r ights which v ary from state to state, province to province , or countr y to c ountr y .
258 Appendix F Warranty and licensing EN.
EN 259 G Accessor ies and order ing inf or mation Y ou can increase the printer ’ s capabilities with optional accessories and supplies. Use accessories and supplies specifically designed f or the HP LaserJet 1200 Printer and the HP LaserJet 1 200 Print • Cop y • Scan to ensur e optimum perf or mance.
260 Appendix G Accessories and order ing information EN Cables and interface accessories P arallel cab les Method of conn ectivity from pr inter to computer . ● 2 meter IEEE-1284 cable ● 3 meter IEEE-1284 cable C2950A C2951A USB cable Method of connecti vity from pr inter to computer .
EN 261 Suppleme ntar y documentation Guideline s for Paper and Other Print Media A guide to using paper and othe r pr int media with HP Lase rJet printers. 5963-7863 Replacement par t s P ape r pic kup roller Used to pick the paper from the paper input tra y and adv ance it through the pr inter .
262 A ppendix G A ccess ories a nd or dering i nform ation EN P ower module c har t Not e If two par ts are liste d f or one co untr y/reg ion, y ou can use either pa r t rega rdless o f the outpu t rat ing .
EN 263 H Scanner resolution and color This chapter pro vides inf or mation on the f ollowing topi cs: ● Overview ● Resolution and color guidelines ● Resolution ● Color.
264 Appendix H Scanner resolution and color EN Overvie w If y ou are printing a scanned imag e o r co p ying an image and the quality is not as y ou e xpected, y ou might ha ve selected a resolution or color setti ng in the copier/scanner softw are that does not matc h y our needs.
EN Resolution and color guidelines 265 Resolution and color guidelines Intended use f or scan Recommended resolutio n se tt ing Recommended color settin gs F ax 150 dpi ● Blac k and Wh ite E-mail 15.
266 Appendix H Scanner resolution and color EN Resolution Genera lly , the ideal scanning resolution is 15 0 dots per inch (dpi). Changing the siz e of the image after y ou ha v e scanned it aff e cts the resolution. The ref ore, bef ore y o u set the scanner resolution, deter mine what the final image siz e will be.
EN Color 267 Color Y ou can set the color v alues when cop ying or scannin g to the f ollowing settings . Setting Recommended use Where y ou set t he color v alue Best Color Photog raph High quality color and blac k and white photographs or when printing on specialty photo paper .
268 Appendix H Scanner resolution and color EN.
EN Index 269 Inde x A Access List host access control list 175 Accessories a nd ordering inf or mation 259 par t numbers 259 Acquire an image 88 Appl eT alk Name 179 Network number 1 79 Node number 17.
270 Index EN Def ault settings print qu ality 79 printer prope r ties (driver) 23 Quic k Cop y 93 DHCP 174 enabling or disab ling 59 UNIX systems 54 using 54 Windows servers 55 DHCP NAK 183 DHCP Ser v.
EN Index 271 Installation printer 11, 43 scanner 27 INV ALID GA TEW A Y ADDRESS 182 IP ADDRESS 182 SER VER ADDRESS 182 SUBNET MASK 182 SYSLOG ADDRESS 182 TRAP DEST ADDRESS 182 IP configuration inf or .
272 Index EN Online help , accessing 41 OUT OF BUFFERS 181 P P ACKETS TRANSMITTED 172 P aper choosing 20, 237 loading Copier/Scanner 34 printer 21 specifications printer 238 – 243 suppor ted sizes a.
EN Index 273 renaming the pr inter 113 Resolution 266 guidelines 265 S Sales office locations 199 Sales and ser vice offices 199 Sav e toner EconoMode 80 Scan/copy quality troubleshooting 150 – 15 2.
274 Index EN T roubleshooting configuration page error messages 180 Copier/Scanner finding the so lution 138 Macintosh prin ting problems 109 pic kup roller 131, 133 print qu ality 123 printer 103 err.
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hp La se rJet 1200 se r ie s pr oducts c o p y r i g h t © 2002 He wlett -P ack ard C ompan y ww w .hp .com/support/lj1200 ww w .hp .com/support/lj12 20.
An important point after buying a device HP 1200 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP 1200 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP 1200 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP 1200 series you will learn all the available features of the product, as well as information on its operation. The information that you get HP 1200 series will certainly help you make a decision on the purchase.
If you already are a holder of HP 1200 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP 1200 series.
However, one of the most important roles played by the user manual is to help in solving problems with HP 1200 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP 1200 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
