Instruction/ maintenance manual of the product XZ300 HP (Hewlett-Packard)
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ii zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Notice This manual and any examples contained h erein are provi ded “as is” and are su bject to change w ithout notice.
zt1000/x z300 and x t1500 S eries iii Troubles hootin g and Self -Repa ir Gui de Technology Codes HP does not chang e the nam e of a product ev ery tim e the product ’ s technolo gy changes. While this helps ensure conti nuing market moment um for HP product s, it com plicates technolog y deploym ent and support processes.
iv zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Contents Product Information ......................................................................................................... 7 Notebook F eatures ...............
zt1000/x z300 and x t1500 S eries v Troubles hootin g and Self -Repa ir Gui de Reference Inf ormation .................................................................................................... 55 Password Rem oval Policy ....................
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zt1000/x z300 and x t1500 S eries Product Inform ation 7 Troubles hootin g and Self -Repa ir Gui de Product Information This section intr oduces the n otebook and i ts component s, and briefly descri bes basic operation. Notebook Features Figur e 1. Fr o nt Vie w 1.
8 Product Inf orm ation zt1000/xz30 0 and xt1 500 Ser ies Troubles hootin g and Self -Repa ir Gui de Figur e 2. Bac k View 15. AC adapt er jack . 16. Parallel p ort (LPT1) (c olored b urgundy). 17. External monitor (VGA) port (colored blue). 18. Univ ersal ser ial bus (U SB) ports (2).
zt1000/x z300 and x t1500 S eries Product Inform ation 9 Troubles hootin g and Self -Repa ir Gui de Figur e 3. Bot t om View 32. Infrared port (selected model s). 33. Battery. 34. CD/ DVD drive latc h. 35. RAM cover. 36. Battery latch. 37. Docki ng port.
10 Product Inform ation zt1000/x z300 and xt1 500 S eries Troubles hootin g and Self -Repa ir Gui de Figure 4. Main St at us Lights 1. Hard disk drive activity . • On: the notebook is accessing the hard disk drive. 2. Power mode . • Green: the notebook is on (e ven if the display is off).
zt1000/x z300 and x t1500 S eries Product Inform ation 11 Troubles hootin g and Self -Repa ir Gui de Figure 5. Key board St at us Lights 1. Caps Lock . Caps Lock is ac tiv e. 2. Num Loc k . Num L ock is active. (The Key pad Lock must also be on to use the embedded key pad.
12 Product Inform ation zt1000/x z300 and xt1 500 S eries Troubles hootin g and Self -Repa ir Gui de Operating the Notebook Note This manual des cribes th e notebook in its origin al fact ory config uration, with all s ettings at their default va lu es .
zt1000/x z300 and x t1500 S eries Product Inform ation 13 Troubles hootin g and Self -Repa ir Gui de Resetting the Notebook If Window s or the notebook stops responding and y ou cannot turn the notebook off, try t he following in the order listed. Press the power butt on to restart.
14 Product Inform ation zt1000/x z300 and xt1 500 S eries Troubles hootin g and Self -Repa ir Gui de Hardw are Specifications The specificat ions shown bel ow are subject to cha nge. For the latest specificat ions, see the HP Notebook Web si te (www .
zt1000/x z300 and x t1500 S eries Product Inform ation 15 Troubles hootin g and Self -Repa ir Gui de Wireless LA N (selected m odels) Radio: IEEE 802.11b , WECA W i- Fi co mpliant, direct- seq uen ce spread-spectr um. Operating fre quency : 2.5-GHz ISM band, exact freque ncies a nd chann els depend on country.
16 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Troubleshooting and Diagnostics This section contai ns soluti ons to several ty pes of problems you may encounter w hen using the notebook.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 17 Troubles hootin g and Self -Repa ir Gui de CD and DVD Problems If y ou can’ t boot f r o m a CD i n t he D V D/CD- RW drive • Make sure the CD is boot able, such as t he Rec overy CD s.
18 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de If a DVD mov ie doesn ’ t fill the scree n • Each side of a do uble-si ded DVD has a different format (standard or wi descreen). In widescreen format, bl ack bands appear at the top and bot tom of t he screen.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 19 Troubles hootin g and Self -Repa ir Gui de • Test the display with the e-DiagTools diagnostics — see “ Using the e-Diag Tools Diag nostic Tests ” on p age 31.
20 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de • Test the hard di sk drive wi th the e-DiagTools diag nostics — see “ Using the e-DiagTool s Diagnostic Tests ” on pa ge 31.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 21 Troubles hootin g and Self -Repa ir Gui de • Make sure the em bedded K eypad L ock (Fn+F8) i s on — or that y ou press and hold the Fn key to temporarily access the em be dded keypad.
22 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Memory Problems If a message say s y ou are out of mem ory • Make sure drive C is not run ning low on free space. • Use the mem ory troubleshoo ter in Window s Help and Support.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 23 Troubles hootin g and Self -Repa ir Gui de If the modem di al s i nc orrectly • Check the tel ephone num ber you entered, incl uding any d igits required for out side access or l ong distance.
24 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de If the mod em isn ’ t detected • Check the m odem setup. In Control Panel, open P hone and Modem Options. • Click Start, Co ntrol Panel, Performance and Mai ntenance , Sy stem.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 25 Troubles hootin g and Self -Repa ir Gui de Parallel and USB Problems If a USB mou se doesn ’ t work • Make sure you fol lowed the m anufacturer ’ s installation instruction s completely and have installed the mouse properly .
26 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de PC Card (PCMCI A) Problems If the notebo ok d oesn ’ t reco gni z e a PC Card • Remov e and reinsert the PC Card. • Put the notebo ok on standby , then resume.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 27 Troubles hootin g and Self -Repa ir Gui de • If the not ebook ’ s hard disk dr ive runs frequently (as indicated by the har.
28 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de • PC Card use can affect batt ery operating t ime. If the Time Rem ai nin g for the battery seems incorrect • The Tim e Remaining is an estim ate based on the rate at which the notebook is using power at that instant.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 29 Troubles hootin g and Self -Repa ir Gui de • Don ’ t use th e touch pad while the not ebook is st arting up or resum ing from standby or hibernation. • If the notebook still doesn ’ t respond, rem ove the battery and AC a dapter, and rem ove any PC Card.
30 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de If you cann ot co nn ect to a particul ar co mputer o n the n et w ork • Make sure the com puter is properly connected to the network.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 31 Troubles hootin g and Self -Repa ir Gui de Using the e-DiagTools Diagnostic Tests The e-Diag Tools hardware d iagnostic program.
32 Troubles hootin g and Diag nostic s zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de 10. After each run, press F 2 to go back to the advanced tests screen, press F4 to view the support ticket, or press F 3 to exit. e-DiagTools for Wind ows ca n also update the version of e- DiagTools on y our notebook ’ s hard disk.
zt1000/x z300 and x t1500 S eries T roubleshootin g and D iagnos tics 33 Troubles hootin g and Self -Repa ir Gui de Extended M e mory Shows the ex tended memory siz e. Detected automatical ly. LCD Status Pane l Displ ay Sets whether the stat us pane l on the front of t he noteboo k is enabled.
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zt1000/x z300 and x t1500 S eries Reinstal ling and U pdatin g Softwar e 35 Troubles hootin g and Self -Repa ir Gui de Reinstalling and Updating Software You can use the R ecovery C D s or DV D s to recover the original factory softw are for your notebook.
36 Reinstal ling and U pdatin g Softwar e zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Updating the Notebook BIO S Hewlett- Packard may prov ide updates to the not ebook ’ s BIOS to enhance the capabilities of your system.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 37 Troubles hootin g and Self -Repa ir Gui de Removing and Replacing Parts This chapter shows how to r emove and replace the notebook ’ s user- replaceable components. Caution Always pr ovide prop er grou nding when perform ing repairs .
38 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Battery Table 1. Battery Replacement Part Numb ers Description Part Number Exchang e Part Number Battery, LiIon 8-cell F3172-6090 1 Requir e d Equipment • None.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 39 Troubles hootin g and Self -Repa ir Gui de Remo v ing the Optical Drive Module Table 2.
40 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Hard Disk Drive Table 3. Hard Disk Dri v e Repla cem ent Part Numbers Description Part Number Exchange Part Number HDD-20GB 9.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 41 Troubles hootin g and Self -Repa ir Gui de Figur e 11. Re moving the Hard Disk Tray Reassembl y Notes • Insert the connect or end of the driv e through the op ening in the t ray, then l ower the drive i nto place.
42 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Mini-PCI Card Certain notebo ok models include a m ini-PCI card that contai ns either a m odem or com bined modem and 802.11 wirel ess.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 43 Troubles hootin g and Self -Repa ir Gui de Figur e 12. Re moving the M ini- P CI Card Reassembl y Notes • Reattach the cable(s) to the card, and tuc k them into the com part ment.
44 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Keyboard Cov e r Table 5. Key board Cover Repl a cement Part Num bers Description Part Number Exchang e Part Number Cover, keyboar d (with LED lens) F3398-6091 7 Requir e d Equipment • #0 P hillips screwdriver.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 45 Troubles hootin g and Self -Repa ir Gui de Figur e 14. Re moving the Keyboard Cov er Reassembl y Notes • Make sure the key board cover switch cable is securely co nnected to the m otherboard.
46 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo ving the Keyboard Table 6. Keyboard Re pla cement Part Numbers Description Part Numb.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 47 Troubles hootin g and Self -Repa ir Gui de 4. Raise the top of th e keyboard, t hen lift t he key board up and out of the notebook. 5. Lay the keyboard face down on the top case, forward of it s normal position, and disconnect the ribbon cable from the motherboard.
48 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo ving an SDRA M Module The notebook has no S DRAM built into its motherboard, but has.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 49 Troubles hootin g and Self -Repa ir Gui de Reassembl y Notes • Carefully press the SDRAM m odule into the connector at an angle of about 30 ° , until it is full y inserted. Then press down on both sides of the m odule until the latches snap closed.
50 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Speakers Table 8. Spe aker Re pl acement Part N umbers Description Part Number Exchang e Part Number Kit, speakers (L/R) F5535-6092 1 Requir e d Equipment • #0 P hillips screwdriver.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 51 Troubles hootin g and Self -Repa ir Gui de Remo ving the Fan Table 9. Fan Replacement Part N um bers Description Part Number Exchang e Part Number Fan, heat sink F3398-6093 5 Requir e d Equipment • #0 P hillips screwdriver.
52 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Figur e 21. Re moving the Fan Reassembl y Notes • Make sure the fan wi res are not pinned under the fan, an d is securely plugged into i ts socket.
zt1000/x z300 and x t1500 S eries Removing and Rep lacing P arts 53 Troubles hootin g and Self -Repa ir Gui de Replacing Small Parts and A ccessori es The following small parts are user- replaceable.
54 Removing and Rep lacing P arts zt1000/x z300 and x t1500 S eries Troubles hootin g and Self -Repa ir Gui de Table 11. Pav ili on zt100 0/xz30 0 an d Omnib ook x t 1500 Series A ccessories Accessory.
zt1000/x z300 and x t1500 S eries Referenc e Inform ation 55 Troubles hootin g and Self -Repa ir Gui de Reference Information This section includes i nformat ion on HP ’ s password rem oval pol icy, and on noteboo k di splay quali ty.
56 Referenc e Inform ation zt1000/x z300 a nd xt1500 Series Troubles hootin g and Self -Repa ir Gui de Here are some gui delines for determ ining what act ion to take on custom ers ’ com plaints of cosmetic imperfections in their T FT displays: 1. View the notebook u nder the custom er ’ s normal operating conditions.
An important point after buying a device HP (Hewlett-Packard) XZ300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) XZ300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) XZ300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) XZ300 you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) XZ300 will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) XZ300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) XZ300.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) XZ300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) XZ300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
