Instruction/ maintenance manual of the product XZ 100 HP (Hewlett-Packard)
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ii zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Notice This manual and any examples contained h erein are provi ded “as is” and are su bject to change w ithout notice.
zt1100/x z100 and x t1000 S eries iii Troubles hootin g and Self -Repa ir Gui de Contents Product Information ......................................................................................................... 5 Notebook F eatures...............
iv zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Reference Inf ormation .................................................................................................... 57 Password Rem oval Policy ...................
zt1100/x z100 and x t1000 S eries Product Inform ation 5 Troubles hootin g and Self -Repa ir Gui de Product Information This section intr oduces the n otebook and i ts component s, and briefly descri bes basic operation. Notebook Features Figur e 1. Fr o nt Vie w 1.
6 Product Inf orm ation zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de Figur e 2. Bac k Vie w 15. AC adapt er jack . 16. Parallel p ort (LPT1) (c olored b urgundy). 17. External monitor (VG A) port (c olored bl ue). 18. S-video (T V out) port ( colored yellow ) (selected m odels).
zt1100/x z100 and x t1000 S eries Product Inform ation 7 Troubles hootin g and Self -Repa ir Gui de Figur e 3. Bot t om Vi e w 32. Infrared port (sele cted mod els). 33. Battery. 34. CD/ DVD drive latc h. 35. RAM cover. 36. Battery latch. 37. Docki ng port.
8 Product Inf orm ation zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de Figure 4. Main St at us Li ghts 1. Hard disk drive activity . • On: the notebook is accessing the hard disk drive. 2. Power mode . • Green: the notebook is on (e ven if the display is off).
zt1100/x z100 and x t1000 S eries Product Inform ation 9 Troubles hootin g and Self -Repa ir Gui de Figure 5. Key board St at us Li g hts 1. Caps Lock . Caps L ock is activ e. 2. Num Loc k . Num L ock is activ e. (The Key pad Lock m ust also be on to use the embedded key pad.
10 Product Inform ation zt1100/x z100 and xt1 000 S eries Troubles hootin g and Self -Repa ir Gui de Operating the Notebook Note This manual des cribes th e notebook in its origin al fact ory config uration, with all s ettings at their default va lu es .
zt1100/x z100 and x t1000 S eries Product Inform ation 11 Troubles hootin g and Self -Repa ir Gui de Resetting the Notebook If Window s or the notebook stops responding and y ou cannot turn the note book off, try the follow ing in the order listed. Press the power butt on to restart.
12 Product Inform ation zt1100/x z100 and xt1 000 S eries Troubles hootin g and Self -Repa ir Gui de Hardw are Specifications The specificat ions shown bel ow are subject to cha nge. F or the latest speci fications, see the H P Notebook web sit e (www.
zt1100/x z100 and x t1000 S eries Product Inform ation 13 Troubles hootin g and Self -Repa ir Gui de Input/Output 3 universal serial bus (USB) p orts. 15-pin VGA video-o ut (blue) with DDC support. (R esolution up to 1600 × 120 0 × 64K or 16M colors.
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zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 15 Troubles hootin g and Self -Repa ir Gui de Troubleshooting and Diagnostics This section contai ns solutions to several ty pes of problems you m a y encounter when using the notebook.
16 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de CD and DVD Problems If y ou can’ t boot f rom a CD in the C D/ DVD drive • Make sure the CD is boot able, such as a Re covery CD .
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 17 Troubles hootin g and Self -Repa ir Gui de If a DVD mov ie doesn ’ t fill the screen • Each side of a do uble-sided DVD has a different format (standard or widescreen). In widescreen format, bl ack bands appear at the top and bot tom of the screen.
18 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de If one or mor e display pixels look ba d TFT di spla y manufacturing is a highl y precise but imperfect technol ogy, and manufacturers cannot produce display s that are cosmetically perfect.
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 19 Troubles hootin g and Self -Repa ir Gui de If y ou hav e display pr obl em s while using a si m p le port repli cat or or a CRT.
20 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de Heat Problems Keep in m ind that your notebook norm ally gets warm during routi ne operation.
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 21 Troubles hootin g and Self -Repa ir Gui de If y ou can ’ t type the eur o symbol • Hold Alt GR when you press the marked key . • The euro sy mbol is not on the U.S. E nglish keyboard.
22 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de Memory Problems If a message say s you are out of memory • Make sure drive C is not run ning low on free space. • Use the mem or y troubleshoot er in Windows Help and Su pport.
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 23 Troubles hootin g and Self -Repa ir Gui de If the modem di al s i nc orrectly • Check the tel ephone num ber you ent ered, including any digits required for outside acc ess or long distance.
24 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de If the mod em isn ’ t detected • Check the m odem setup. In Control P anel, open Phone and Modem O ptions. • Click Start, Co ntrol Panel, Performance and Mai ntenance, Sy s tem .
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 25 Troubles hootin g and Self -Repa ir Gui de Parallel and USB Problems If a USB mou se doesn ’ t work prope rly • Make sure you fol lowed the manufacturer ’ s installation instruction s completely and have installed the mouse properly .
26 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de PC Card (PCMCI A) Problems If the notebo ok d oesn ’ t recognize a P C card • Remov e and reinsert the PC card. • Put the notebo ok on standby, then resum e.
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 27 Troubles hootin g and Self -Repa ir Gui de • If the not ebook ’ s hard disk drive frequently runs (as indicated by the hard.
28 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de • Certain applications can cause excess CPU and power usage. (Users can get Intel Pow e r Monitor from www.intel.co m and monitor CPU load.
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 29 Troubles hootin g and Self -Repa ir Gui de Pri nti ng Probl ems Hint You can s olve m ost printin g problem s b y using the pr inting tr oubleshoo ter in W indows He lp and Support.
30 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de If the notebo ok won ’ t boot from t he f l oppy di sk dri ve • Make sure the drive is installed correctly. • Make sure the floppy disk drive is selected as t he boot device — see “ Cha nging the Boot Dev ice ” on page 11.
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 31 Troubles hootin g and Self -Repa ir Gui de If you cann ot co nn ect to a particular computer o n the network • Make sure the com puter is properly connected to the network.
32 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de Using the e-Diagtools Diagnostic Tests The e-Diagtools hardw are diagnostic program .
zt1100/x z100 and x t1000 S eries Troubles hootin g and Diag nostic s 33 Troubles hootin g and Self -Repa ir Gui de 16. To add information about your problem , click Comm ents and ty pe the information, then click OK . To save or print t he Support Ticket, cli ck Save As or Print.
34 Troubles hootin g and Diag nostic s zt1100/xz10 0 and xt1 000 Ser ies Troubles hootin g and Self -Repa ir Gui de Components Menu Setting Description Default Keyboard Nu mlock Sets whether keyboard Num L ock is enabled at startup. Enabled LCD Display o n/off (selected m odels) Enables the LCD status panel.
zt1100/x z100 and x t1000 S eries Reinstal ling and U pdatin g Softwar e 35 Troubles hootin g and Self -Repa ir Gui de Reinstalling and Updating Software You can use the R ecovery C Ds to recov er the original fact or y soft ware for y our noteb ook.
36 Reinstal ling and U pdatin g Softwar e zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Updating the Notebook BIO S Hewlett- P ackard may provide updates to the notebook ’ s BIOS to en hance the capabilities of your system.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 37 Troubles hootin g and Self -Repa ir Gui de Removing and Replacing Parts This chapter shows how to r emove and replace the notebook ’ s user-replaceable components. Caution Always pr ovide prop er grou nding when perform ing repairs .
38 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Battery Table 1. Battery Replacement Part Nu mbers Description Part Number Exchang e Part Number Battery, LiIon 8-cell F3172-60901 Requir e d Equipm ent • None.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 39 Troubles hootin g and Self -Repa ir Gui de Remo v ing the Optical Dri ve Module Table 2.
40 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo v i ng the Hard Disk Dri ve Table 3. Hard Disk Drive Repl a cement Part Num bers Description Part Number Exchang e Part Number Drive, hard disk (20 GB, 9.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 41 Troubles hootin g and Self -Repa ir Gui de Figur e 11. Re moving th e Hard Disk Tr ay Reassembl y Notes • Insert the connect or end of the drive through the op ening in the tray, then low er the drive into place.
42 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Mini-PCI Card Certain notebo ok models include a m ini-PCI card that contai ns either a modem or com bined modem and 802.11 wirel ess.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 43 Troubles hootin g and Self -Repa ir Gui de Figur e 12. Re moving th e Mini-P CI C ard Reassembl y Notes • Reattach the cable(s) to the card, and tuc k them into the compartment.
44 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo v ing the Keyboard Cover Table 5. Key board Cove r Replacement P a rt Nu m bers Desc.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 45 Troubles hootin g and Self -Repa ir Gui de 6. Disconnect t he keyboard cover swit ch cable from the motherboard, and remov e the cover from the notebook.
46 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo ving the Keyboard Table 6. Keyboard Re pla cement Part Numbers Description Part Numb.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 47 Troubles hootin g and Self -Repa ir Gui de 5. L a y the keyboard face down on the top case, forward of its norm al position, and disconnect the ribbon cable from the motherboard. Warning Do not touch the metal surfaces inside the notebook until they have cooled off.
48 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo ving an SDRA M Module The notebook has no S D RAM built into its motherboard, but ha.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 49 Troubles hootin g and Self -Repa ir Gui de Reassembl y Notes • Carefully press the SDRAM module into t he connector at an angle of about 3 0 ° , until i t is fully inserted. Then press down on both sides of the m odule until the latches snap closed.
50 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Remo v i ng the Speaker s Table 8. Spe aker Replacement Part Numbers Description Part Number Exchang e Part Number Kit, speakers (L/R) F3377-6094 2 Requir e d Equipm ent • #0 P hillips screwdriver.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 51 Troubles hootin g and Self -Repa ir Gui de Remo ving the Fan Table 9. Fan Replaceme nt Part N um bers Description Part Number Exchang e Part Number Fan, heat sink F3377-6094 6 Requir e d Equipm ent • #0 P hillips screwdriver.
52 Removing and Rep lacing P arts zt1100/x z100 and x t1000 S eries Troubles hootin g and Self -Repa ir Gui de Figur e 21. Re moving th e Fan Reassembl y Notes • Make sure the fan wi res are not pinned under the fan, an d is securely plugged i nto its socket.
zt1100/x z100 and x t1000 S eries Removing and Rep lacing P arts 53 Troubles hootin g and Self -Repa ir Gui de Replacing Small Parts and A c cessori es The following small parts are user- replaceable.
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zt1100/x z100 and x t1000 S eries Reference Infor mation 55 Troubles hootin g and Self -Repa ir Gui de Reference Information This section includes i nformation on HP ’ s password rem oval policy, and on noteboo k display quali t y.
56 Referenc e Inform ation zt1100/xz10 0 and xt1 000 Series Troubles hootin g and Self -Repa ir Gui de Here are some gui delines for determining what act ion to take on customers ’ com plain ts of cosmetic imperfections in their T FT displays: 1. View the noteb ook under the custom er ’ s normal operating conditions.
An important point after buying a device HP (Hewlett-Packard) XZ 100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) XZ 100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) XZ 100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) XZ 100 you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) XZ 100 will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) XZ 100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) XZ 100.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) XZ 100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) XZ 100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
