Instruction/ maintenance manual of the product V2000 HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gu id e HP Spec ial E dition L2000 Not ebook P C C ompaq Pr esar io V2000 Notebook P C Doc ument P art Number : 3 9 3 6 71-001 Jul y 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. AMD, Sempron, T urion, and combinations thereof, are trademarks of Advanced Micro De vices, Inc. Bluetooth is a trademark owned b y its proprietor and used b y He wlett-Packard Compan y under license.
Maintenance and Serv ice Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
iv Maintenance and Servi ce Guide Cont ent s 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number . . .
Maintenance and Serv ice Guide 1–1 1 Product D esc ription The HP Special Edition L2000 Notebook PC and the Compaq Presario V2000 Notebook PC of fer adv anced modularity , AMD T urion™ 64 Mobile T echnology and Mobile AMD Sempron™ processors, and extensi ve multimedia support.
1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–3 ■ Integrated 10/100 B ASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.
1–4 Maintenance and Service Guide Produc t Desc ripti on 1 .2 Reset ting t h e Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The notebook comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Service Guide Produc t Desc ripti on 1 .4 External Com ponen ts The external components on the front of the notebook are sho wn belo w and described in T able 1-1.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: An integrated wireless de vice is hardware enab led. 3 P ower/standby light ■ On: Notebook is turned on.
1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the right side of the notebook are sho wn belo w and described in T able 1-2.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 USB connectors (2) Connect an optional USB device . 2 6-in-1 Memory Reader (select models only) In Windows , suppor ts digital memor y cards.
1–10 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on th e notebook rear panel are sho wn belo w and described in T able 1-3. Rea r P an e l Co mp o n en t s Ta b l e 1 - 3 Rear P anel Components Item Component Function 1 Exhaust ve nt Provide airflow to cool internal components.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–11 The external components on the left side of the notebook are sho wn belo w and described in T able 1-4. Lef t -Sid e Comp on en ts Ta b l e 1 - 4 Left-Side Components Item Component Function 1 Exter nal monitor por t Connects an optional V GA external monitor or projector .
1–12 Maintenance and Serv ice Guide Produc t Desc ripti on The notebook ke yboard components are sho wn belo w and described in T able 1-5. Ke y b o a rd C o m p o n e n t s.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–13 T able 1-5 Ke yboar d Components Item Component Function 1 F1 to F12 ke ys (12) P e rf orm system and application tasks. When combined with the fn key , s evera l ke ys and b uttons perf orm additional tasks as hotke ys .
1–14 Maintenance and Serv ice Guide Produc t Desc ripti on The notebook top components are sho wn belo w and described in T able 1-6. To p C o m p o n e n t s Ta b l e 1 - 6 T op Components Item Component Function 1 Caps lock light On: Caps lock is on.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–15 3 Wireless button Enables/disab les an internal wireless de vice. 4 Wireless light On: an integrated wireless de vice is hardware enab led. 5 P ower button When the notebook is ■ Off , press to turn on the notebook.
1–16 Maintenance and Serv ice Guide Produc t Desc ripti on The notebook T ouchPad components are sho wn belo w and described in T able 1-7. T ouchP ad Components.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 7 T ouchP ad Components Item Component Function 1 T ouchPad light On: T ouchP ad is enab led. 2 T ouchPad Mov es the pointer . 3 T ouchPad horizontal scrolling region Scrolls tow ard left side or right side.
1–18 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the bottom of the notebook are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y pack Holds a battery pack.
Pr oduct Des cr i ption Maintenance and Serv ice Guide 1–19 4 Label areas (2) Contain the notebook serial number and other applicable regulatory labels. 5 Exhaust ve nts (3) Provide airflo w to cool internal components. Ä T o pre v ent ov erheating, do not obstruct vents.
1–20 Maintenance and Serv ice Guide Produc t Desc ripti on 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 T r oubleshooting Å W ARN IN G: Only au thori zed t echni c ians tr ained b y HP should r epair this equipment . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w only su bass embly-/module-lev el r epair .
2–2 Maintenance and Service Guide T roubleshooting Acce ssing Co mputer Setup The information and settings in Computer Setup are accessed from the Main , Security , Advanced , T ools , and Exit menus. 1. Open Computer Setup by turning on or restarting the notebook.
T roubleshooting Maintenance and Serv ice Guide 2–3 Comp uter Setu p Defaults T o return all settings in Computer Setup to the values that were set at the factory: 1.
2–4 Maintenance and Service Guide T roubleshooting Selec ting from th e Main Men u Selectin g from the Securit y Menu Ta b l e 2 - 1 Main Menu Select T o Do This System Inf ormation ■ View identification inf or mation about the notebook.
T roubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Men u Select T o Do This Video Graphic Mode Select UMA, SideP ort, or UMA+SideP or t video memory modes. Dedicated Video Memor y View the siz e of the on-board video memory .
2–6 Maintenance and Service Guide T roubleshooting Ta b l e 2 - 5 Exit Menu Select T o Do This Exit Saving Changes Sav e changes entered during the current session. Then e xit and restar t the notebook. The changes you sa v e are in eff ect when the notebook restar ts.
T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roubleshooting Flo wch arts Ta b l e 2 - 6 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
2–8 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.
T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wchar t 2. 1—Initi al T r oubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–10 Maintenance and Serv ice Guide T roubleshooting Flo wchar t 2.2—No P o wer , P art 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wchar t 2.3—No P o wer , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another notebook, or replacing it.
2–12 Maintenance and Serv ice Guide T roubleshooting Flo wchar t 2.4—No P o wer , P art 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in notebook and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5— No P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest.
2–14 Maintenance and Serv ice Guide T roubleshooting Flo wchar t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wchar t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–16 Maintenance and Serv ice Guide T roubleshooting F l o wch a rt 2 . 8 — N on fu nct i o n i ng Do ck i ng D e v i c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device.
T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wchar t 2.9—No O peratin g S y stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet.
2–18 Maintenance and Serv ice Guide T roubleshooting Flo wchar t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc h ar t 2. 1 1 —N o OS Lo ad in g , H a rd Dr ive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–20 Maintenance and Serv ice Guide T roubleshooting Flo wchar t 2. 1 2—No OS Loa ding , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wchar t 2. 1 3—N o OS Loadin g, Disk ette Drive Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive.
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 4—N o OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wch art 2. 1 5—No Au dio, P ar t 1 No audio. N Notebook in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 6—No Au dio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wchar t 2. 1 7—Nonfunc tioning D e v ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 8—N onfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wchar t 2. 1 9—Nonfun ctionin g P oin ting De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.20—No N et w or k/Modem Conne ction Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustra ted P arts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Service Guide Illustrated P ar ts Catalo g 3.2 Notebook Major C ompon ents Notebook Major C omponents.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna boards and cables) F or use on HP Special Edition L2000 models 14.
3–4 Maintenance and Service Guide Illustrated P ar ts Catalo g Notebook Major C omponents.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 5 T op cover s (include T ouchPa.
3–6 Maintenance and Service Guide Illustrated P ar ts Catalo g Notebook Major C omponents.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 10 Broadcomm Bluetooth® WLAN module 394254-001 11 Speaker assembly 394373-001 12 Base enclosure 394367-001 13 Battery packs 12-cell, 8.
3–8 Maintenance and Service Guide Illustrated P ar ts Catalo g Notebook Major C omponents.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 15 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 394358-001 394357-001 4200-rpm 100-GB 80-GB 60-GB 40-GB 394355-001 394354-001 394353-001 394356-001 16 Mini PCI 802.
3–10 Maintenance and Serv ice Guide Illustrated P ar ts Catalo g 3.3 M a s s S to ra g e D e vic es Mass Stor age Devi ces T able 3-2 Mass Storage Devices Spare P art Number Information Item Descrip.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 2 Optical drives F or use on HP Special Edition L2000 models 8X Max D VD-ROM driv e 24X D VD/CD-RW Combo Driv e 8X D VD±RW/R and CD-R.
3–12 Maintenance and Serv ice Guide Illustrated P ar ts Catalo g 3.4 Miscell aneous Plas tic s Kit Miscellaneou s P lasti cs K it T able 3-3 Miscellaneous Plastics Kit Spare P art Number 394368-001 .
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 3.5 Miscellan eous Ta b l e 3 - 4 Spare P arts: Miscellaneous (not illustrated) Description Spare P art Number Logo Kits F or use on H.
3–14 Maintenance and Serv ice Guide Illustrated P ar ts Catalo g 3.6 Sequen tial P art Number Lis ting T able 3-5 Spare P arts: Sequential Part Number Listing Spare P art Number Description 309674-0.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 Spare P art Number Description 394259-001 AMD T urion 64 ML-34 (1.8-GHz) processor (includes thermal pad) 394275-001 12-cell, 8.
3–16 Maintenance and Serv ice Guide Illustrated P ar ts Catalo g Spare P art Number Description 394359-001 8X Max D VD-ROM drive f or use on Compaq Presario V2000 models 394360-001 24X D VD/CD-RW Co.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 Spare P art Number Description 394462-001 Mini PCI 802.11b/g WLAN communications module 395364-001 14.0-inch, WXGA display assemb ly f or use on HP Special Edition L2000 models (include s wireless antenna boards and cables) 395365-001 14.
3–18 Maintenance and Serv ice Guide Illustrated P ar ts Catalo g Spare P art Number Description 397345-001 Mobile AMD Sempron 3300 + (2.0-GHz) processor (includes thermal pad) 397346-001 AMD T urion 64 ML-32 (1.
Maintenance and Serv ice Guide 4–1 4 Remo v al and Repla cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Service Guide Remo val and Replacement Pr eliminaries Pl a s t i c Pa r ts Using excessi v e force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–3 ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a dri ve, a v oid touching the connector . ■ Handle dri ves on surf aces cov ered with at least one inch of shock-proof foam.
4–4 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.5 P ac k aging an d T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–5 4.6 W orks tation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
4–6 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.7 Groundin g Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Anti.
4–8 Maintenance and Service Guide Remo val and Replacement Pr eliminaries T able 4-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Serv ice Guide 5–1 5 Remo v al and Repla cemen t Procedur es This chapter provides remo v al and replacement procedures. There are as many as 54 scre ws, in 8 dif ferent sizes and types, that may need to be remov ed, replaced, or loosened when servicing the notebook.
5–2 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 5 .2 Di sassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.
5–4 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 . 3 Preparing t he Notebook f or D isasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 4. Remov e the battery pack b y follo wing these steps: a. T urn the notebook upside down with the front to ward you. b . Slide and hold the battery release latch 1 to the left.
5–6 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 .4 H ard Driv e 1. Prepare the notebook for disassembly (refer to Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 2. Loosen the two PM2.0×6.0 capti v e scre ws 1 that secure the hard dri ve co ver to the notebook. 3. Lift the right side of the cov er 2 and swing it to the left. 4. Remov e the hard dri v e cov er .
5–8 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5. Grasp the mylar tab 1 on the hard dri ve and lift the hard dri ve until it disconnects from the notebook. 6. Slide the hard dri ve 2 to the left and remo ve it from the hard dri ve bay .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–9 7. Remov e the four PM3.0×4.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. 8. Lift the frame 2 straight up to remov e it from the hard dri v e. 9. Slide the hard dri ve connector 3 of f the hard driv e.
5–10 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 5 .5 Notebook Feet The notebook feet are adhesi ve-back ed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part 394368-001. The feet attach to the base enclosure as illustrated belo w .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–11 5. 6 M e m o r y M o d u l e 1. Prepare the notebook for disassembly (refer to Section 5.
5–12 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 3. Loosen the two PM2.0×6.0 capti v e scre ws 1 that secure the memory module compartment cov er to the notebook. 4. Lift the rear edge of the memory module compartment cove r 2 up, and then swing it forward.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the notebook.
5–14 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 5 .7 M ini PCI Communica tions Module 1. Prepare the notebook for disassembly ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–15 2. Loosen the PM2.0×6.0 capti ve scre w 1 that secures the Mini PCI compartment cov er to the notebook. 3. Lift the rear edge of the Mini PCI compartment cov er 2 , and then swing it forward.
5–16 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications module.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–17 5 .8 O ptical Driv e 1. Prepare the notebook for disassembly ( Section 5.
5–18 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 2. Remov e the PM2.0×8.0 scre w 1 that secures the optical dri ve to the notebook. 3. Insert a thin tool, such as a paper clip 2 , into the media tray release hole. (The optical dri ve media tray releases from the optical dri ve.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–19 5. 9 Sw i t c h C ove r 1. Prepare the notebook for disassembly ( Section 5.
5–20 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 3. T urn the notebook display-side up with the front toward you. 4. Open the notebook as far as possible.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–21 5. 1 0 K eyb o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.9 ). 3. Remov e the four PM2.0×4.0 scre ws that secure the ke yboard to the notebook.
5–2 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Swing the rear edge of the ke yboard up and forward until it rests on the palm rest.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 3 5. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K ey boar d Cable 6. Remov e the ke yboard.
5–2 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 1 Di spla y Asse mbl y 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment ( Section 5.6 ) and Mini PCI compartment cov ers ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–25 3. Disconnect the wireless antenna cables from the Mini PCI communications module. Discon nect ing t he Wireless Anten na Cab les 4. Remov e the switch co ver ( Section 5.9 ).
5–2 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 8. Disconnect the display cable from the system board 1 . 9. Remov e the tape 2 that secures the wireless antenna cables to the top cov er . 10. Remov e the cables from the clips 3 in the top co ver .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 7 ✎ CAUT ION: Su pport the display as sembl y whe n re mo v ing the follo wing scr ews . F ailure to support the displa y asse mbly can r esult in damage t o the display a ssembl y and other notebook com ponents .
5–2 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 2 B a s e E n c l o s u re 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Switch cov er ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–29 3. Remov e the three PM2.0×5.0 scre ws that secure the base enclosure to the notebook.
5–30 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Lift the base enclosure straight up and remov e it. Re mo v ing the Base Enc losur e Re verse the abo v e procedure to install the base enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–31 5 . 1 3 USB/S - Video C ontroller Board ✎ When replacing the USB/S-V ideo controller board, be sure to remov e the Bluetooth module from the defecti v e USB/S-V ideo controller board and replace it on the replacement USB/S-V ideo controller board.
5–3 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the two PM2.0×5.0 scre ws 1 that secure the USB/S-V ideo controller board to the top cov er . 3. Lift up on the right side of the board 2 to disconnect it from the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–33 5 . 1 4 Bluetooth Modul e 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Switch cov er ( Section 5.
5–34 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the USB/S-V ideo controller board upside down with the USB port facing you. 3. Remov e the two PM1.5×3.5 scre ws 1 that secure the Bluetooth module to the USB/S-V ideo controller board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–35 5 . 1 5 Spea k er Assembl y 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Switch cov er ( Section 5.
5–3 6 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remov e it from the top co v er . Remo ving the Speak er Assembly Re verse the abo v e procedure to install the speaker assembly .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 7 2. Remov e the R TC battery from the socket on the system board. Re mo v ing the R T C Batter y Re verse the abo v e procedure to install the R TC battery . Make sure the battery is installed with the “+” side facing up.
5–38 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 7 Fa n A s s e m b ly 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Switch cov er ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–39 2. Disconnect the fan cable 1 from the system board. 3. Remov e the PM2.0×5.0 scre w 2 that secures the fan assembly to the system board. 4. Loosen the four PM1.5×9.0 capti ve spring-loaded shoulder scre ws 3 that secure the fan assembly to the system board.
5–40 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 8 P r o c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Switch cov er ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–41 2. Use a 2.0-mm hex wrench to turn the processor locking scre w 1 one-half turn counterclockwise until you feel a click.
5–4 2 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 5. 1 9 Sys t e m B o a rd ✎ All system board spares kits include a disk cell R TC battery .
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–43 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.
5–44 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 4. T urn the top cover upside do wn with the front to ward you. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–45 7. Flex and hold the left edge of the top co ver 1 to the left. 8. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear . Re leasing the S ystem Boar d , P a rt 1 9.
5–46 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 12. Release the front edge of the top cov er . 13. Slide the system board to the left at an angle and remov e it from the top cov er . Re mo v ing the S y st em Boar d Re verse the abo v e procedure to install the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–4 7 5 .20 LED B oard ✎ 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Optical dri ve ( Section 5.8 ) ❏ Switch cov er ( Section 5.
5–48 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 4. Remov e the two PM2.0×5.0 scre ws 3 that secure the LED board to the top cov er .
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height (varies from front to bac k) Width Depth 3.29 cm to 3.89 cm 23.06 cm 33.40 cm 1.30 in to 1.
6–2 Maintenance and Service Guide Spe cificat ions Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 14.0-inch, WXGA, SV A Display Dimensions Height Width Diagonal 27.94 cm 20.83 cm 35.56 cm 11.0 in 8.2 in 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 80-GB 60-GB 60-GB 40-GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.
6–6 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 5 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and.
Specific atio ns Maintenance and Serv ice Guide 6–7 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
6–8 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 6 D VD±R W/R and CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM .
Specific atio ns Maintenance and Serv ice Guide 6–9 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.
6–10 Maintenance and Serv ice Guide Spe cificat ions T able 6-7 Max D VD-R OM Drive Applicable disc D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.
Specific atio ns Maintenance and Serv ice Guide 6–11 T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.
6–12 Maintenance and Serv ice Guide Spe cificat ions Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Dire.
Specific atio ns Maintenance and Serv ice Guide 6–13 Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho s.
6–14 Maintenance and Serv ice Guide Spe cificat ions Hard ware IRQ System Function IRQ12 Synaptics PS/2 por t pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y.
Specific atio ns Maintenance and Serv ice Guide 6–15 T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI b us 0x00000000-0x00000CF7.
6–16 Maintenance and Serv ice Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resource.
Specific atio ns Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resou.
6–18 Maintenance and Serv ice Guide Spe cificat ions T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI br.
Specific atio ns Maintenance and Serv ice Guide 6–19 Memory Map Address (he x) System Function (shipping configuration) 0xD4208000-0xD42087FF T exas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000-0xD4203FFF T exas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000-0xD4205FFF Broadcom 802.
6–20 Maintenance and Serv ice Guide Spe cificat ions Memory Map Address (he x) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek RTL81 39/810x F amily F ast Ethernet NIC 0xD4003.
Maintenance and Serv ice Guide A–1 A Conn ec tor P in Assi gnm ents Ta b l e A - 1 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in.
A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Ta b l e A - 3.
Connect or P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 4 S-Video-Out Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground.
A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 N.
Connect or P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 6 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receive + 7 Unused 4 Unuse.
A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 7 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
B–2 Maintenance and Service Guide P ow er Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).
P ow er Cor d Set Requir ements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P o wer Cor d Set Requirements Country Accredited Agency Applicable Note Number A ust.
B–4 Maintenance and Service Guide P ow er Cor d Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P e ople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Serv ice Guide C–1 C Scre w List ing This appendix provides specif ication and reference information for the scre ws used in the notebook.
C–2 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×6. 0 Capti ve Scr ew L ocations Ta b l e C - 2 Phillips PM2.0×6.0 Captive Screw Color Qty .
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips P M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly to the notebook (documented in Section 5.
C–4 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×8.0 Sc r e w L ocati on Ta b l e C - 4 Phillips PM2.0×8.0 Screw Color Qty . Length Thread Head Width Black 16 8.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the optical dr iv e to the notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips P M2 .0×8. 0 Sc r e w L ocati ons Ta b l e C - 4 Phillips PM2.0×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 8.0 mm 2.0 mm 4.5 mm Where used: 15 screws that secure the base encl osure to the notebook (documented in Section 5.
C–6 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×5. 0 Scr e w L ocations Ta b l e C - 5 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 14 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the s w itch co v er to notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips P M2 . 0×5. 0 Scr e w L ocations Ta b l e C - 5 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 5.0 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the base encl osure to notebook (documented in Section 5.
C–8 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×5. 0 Scr e w L ocations Ta b l e C - 5 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the USB/S-Video controller board to the notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips P M2 . 0×5. 0 Scr e w L ocation Ta b l e C - 5 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the f an assemb ly to the notebook (documented in Section 5.
C–10 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 . 0×5. 0 Scr e w L ocations Ta b l e C - 5 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system bo ard to notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips P M2 . 0×5. 0 Scr e w L ocations Ta b l e C - 5 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the LED board to the notebook (documented in Section 5.
C–12 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .0×4. 0 Sc r e w L ocati ons Ta b l e C - 6 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 4 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the k e yboard to the notebook (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Phillips P M1.5×3 . 5 Sc r ew Locati ons Ta b l e C - 7 Phillips PM1.5×3.5 Screw Color Qty . Length Thread Head Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth module to the USB/S-Video controller board (documented in Section 5.
C–14 Maintenance and Serv ice Guide Scr ew L isting Phillips P M1.5×9 . 0 Capti v e Spr ing-Loaded Shoulder Scr e w Locations Ta b l e C - 8 Phillips PM1.5×9.0 Captive Spring-Loaded Shoulder Screw Color Qty . Length Thread Head Width Silver 4 9.0 mm 1.
Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–9 6-in-1 Memory Reader 1–9 6-in-1 Memory Reader light 1–9 A AC adapter, spare part number 3–13 , 3–15 all-in-one media cable, spa.
Index–2 Maintenance and Servi ce Guide Index Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–3 connector pin assignments external monitor A–4 headphone A–2 microphone A–1 moni.
Index Maintenance and Serv ice Guide Index–3 feet illustrated 3–12 locations 5–10 flowcharts, troubleshooting no audio 2–23 , 2–24 no network/modem connection 2–28 no OS loading 2–17 no .
Index–4 Maintenance and Servi ce Guide Index Logo Kit, spare part numbers 3–13 , 3–16 , 3–17 M mass storage devices illustrated 3–10 spare part numbers 3–10 memory module removal 5–11 sp.
Index Maintenance and Serv ice Guide Index–5 plastic parts 4–2 pointing device, troubleshooting 2–27 power button 1–15 power connector 1–10 power cord set requirements B–2 spare part numbe.
Index–6 Maintenance and Servi ce Guide Index switch cover removal 5–19 spare part numbers 3–3 , 3–16 , 3–17 , 5–19 system board removal 5–42 spare part numbers 3–5 , 3–14 , 5–42 sy.
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