Instruction/ maintenance manual of the product TC1100 HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gui de HP C ompaq T ablet P C T C1100 Doc ument P ar t Number: 3 35 5 7 2 -00 2 June 2004 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC.
© Copyright 2004 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervice Gui de iii Cont ent s 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32 1.3 Clearing a Password .
i v Maintenance and S ervice Gui de Cont ent s Flowchart 2.5—No Power, Part 4 . . . . . . . . . . . . . . 2–16 Flowchart 2.6—No Video, Part 1 . . . . . . . . . . . . . . 2–17 Flowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–18 Flowchart 2.
Cont ent s Maintenance and Se rvice Guide v 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1 Plastic Parts .
Maintenance and Se rvice Guide 1–1 1 Product Des c ription Depending on model, the HP Compaq T ablet PC TC1100 of fers a 1.0-GHz Intel® Pentium® M or 800-MHz Ultra Lo w V oltage Mobile Intel Celeron® processor with 512-KB cache, a 10.
1–2 Maintenance and S ervice Gui de Product Description The optional ke yboard is 95 percent the size of a full-size notebook ke yboard and provides 101 data entry ke ys, cursor control ke ys, and a pointing stick device. The optional HP T ablet PC Docking Station (not sho wn) provides access to a MultiBay and a v ariety of connectors.
Product Description Maintenance and Se rvice Guide 1–3 1.1 M o d e l s T ablet PC models are sho wn in T ables 1-1 through 1-47. Ta b l e 1 - 1 HP Compaq T ablet PC TC1100 Naming Con ventions Key CT.
1–4 Maintenance and S ervice Gui de Product Description 8 RAM 25 = 256 MB 51 = 512 MB 76 = 768 MB 10 = 1 GB 9 Operating system T = Microsoft Windows XP Pro T ablet PC Edition 10 SKU Ta b l e 1 - 1 H.
Product Description Maintenance and Se rvice Guide 1–5 T able 1-2 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–6 Maintenance and S ervice Gui de Product Description Ta b l e 1 - 3 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC ■ 40 GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and Se rvice Guide 1–7 Ta b l e 1 - 4 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 800-MHz (Celeron) processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–8 Maintenance and S ervice Gui de Product Description Ta b l e 1 - 5 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 800-MHz (Celeron) processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN ■ 60-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and Se rvice Guide 1–9 Ta b l e 1 - 6 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–10 Maintenance and Serv ice Guide Product Description Ta b l e 1 - 7 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and S ervice Gui de 1–11 Ta b l e 1 - 8 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 80-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–12 Maintenance and Serv ice Guide Product Description T able 1-10 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and S ervice Gui de 1–13 T able 1-12 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40 GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–14 Maintenance and Serv ice Guide Product Description T able 1-14 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and S ervice Gui de 1–15 T able 1-16 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.
1–16 Maintenance and Serv ice Guide Product Description T able 1-18 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and S ervice Gui de 1–17 T able 1-20 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–18 Maintenance and Serv ice Guide Product Description T able 1-22 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.
Product Description Maintenance and S ervice Gui de 1–19 T able 1-24 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.
1–20 Maintenance and Serv ice Guide Product Description T able 1-26 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and S ervice Gui de 1–21 T able 1-28 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–2 2 Maintenance and Serv ice Guide Product Description T able 1-30 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and Se rvice Guide 1–2 3 T able 1-32 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–2 4 Maintenance and Serv ice Guide Product Description T able 1-34 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and Se r v ice Guide 1–2 5 T able 1-36 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–2 6 Maintenance and Serv ice Guide Product Description T able 1-38 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and Se rvice Guide 1–2 7 T able 1-40 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 256-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 30-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–2 8 Maintenance and Serv ice Guide Product Description T able 1-42 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 60-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and Se rvice Guide 1–2 9 T able 1-44 HP Compaq T ablet PC TC1100 Models The follo wing HP Compaq T ab let PC TC1100 models feature: ■ Intel 1.0-GHz P entium-M processor ■ 512-MB RAM ■ Combination modem/NIC/wireless LAN (Intel) ■ 40-GB hard drive ■ Digital pen and pointing stick k eyboard ■ 6-cell, 3.
1–30 Maintenance and Serv ice Guide Product Description T able 1-46 HP Compaq T ablet PC TC1100 Models The follo wing configure-to-order HP Compaq T ablet PC TC1100 models feature: ■ P en and pointing stick k eyboard ■ 6-cell, 3.
Product Description Maintenance and S ervice Gui de 1–31 CTC1100 T 100 X0 30 0 8 76 T United States 470046-342 CTC1100 T 100 X0 30 0 8 38 T United States 470046-341 CTC1100 T 100 X0 30 0 8 25 T Unit.
1–3 2 Maintenance and Serv ice Guide Product Description 1. 2 F e a t u r e s ■ 1.0-GHz Intel Pentium M or 800-MHz Ultra Lo w V oltage Mobile Intel Celeron processor with 512-KB integrated cache, depending on model ■ NVIDIA GeForce4 420 Go 4X A GP graphics controller with 32-MB SDRAM ■ 1.
Product Description Maintenance and Se rvice Guide 1–3 3 ❏ 8X Max D VD-R OM dri ve ❏ 8X Max D VD/CD-R W Combo Drive ❏ 80-, 60-, 40-, or 30-GB hard dri ve ■ Support for the follo wing connect.
1–34 Maintenance and Serv ice Guide Product Description 1. 3 C l e a r i n g a P a s s w o r d If the tablet PC you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Remov e the battery pack and Mini PCI communications memory module slot cov er .
Product Description Maintenance and Se rvice Guide 1–3 5 1. 4 P o w e r M a n a g e m e n t The tablet PC comes with po wer management features that extend battery operating time and conserv e power .
1–3 6 Maintenance and Serv ice Guide Product Description 1 .5 T ablet PC Exter n al Com ponents The external components on the front of the tablet PC are sho wn in the follo wing illustration and described in T able 1-47. F ront Components T able 1-47 Front Components Item Component Function 1 Wireless light Off: No wireless de vice is active.
Product Description Maintenance and Se rvice Guide 1–3 7 3 A C adapter light On: A C power is being supplied through the A C adapter . 4 Journal launch button When Windows is running, opens and closes the Microsoft Journal application, which suppor ts handwriting.
1–38 Maintenance and Serv ice Guide Product Description The tablet PC top components are sho wn in the following illustration and described in T able 1-48. T op C omponents T able 1-48 T op Components Item Component Function 1 USB por t Connects an optional USB 2.
Product Description Maintenance and Se r v ice Guide 1–3 9 6 T ablet PC tether ey elet Used with the tether e yelet on the pen, enables y ou to tether the pen to the tablet PC . 7 SD Card slot Suppor ts an optional SD Card. 8 External MultiBay connector Connects and provides po wer for an optional USB 1.
1–40 Maintenance and Serv ice Guide Product Description The tablet PC left-side components are sho wn in the following illustration and described in T able 1-49. Left-Side Compon ents T able 1-49 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC .
Product Description Maintenance and S ervice Gui de 1–41 3 Air v ent Allows airflo w to cool inter nal components. Å This tablet PC is designed to run demanding applications at full power . As a result of increased power consumption, it is normal for the tablet PC to fe el warm or hot when used continuously .
1–4 2 Maintenance and Serv ice Guide Product Description The tablet PC right-side components are sho wn in the following illustration and described in T able 1-50. R ight-Side Co mponents T able 1-50 Right-Side Components Item Component Function 1 Jog dial Functions like the enter and the up and do wn arrow k eys on a standard k eyboard.
Product Description Maintenance and Se rvice Guide 1–4 3 3 Windows security button When pre ssed with the pen tip or a small object such as the end of a paper clip while: ■ Windows is open, enters the ctrl+alt+delete command. ■ The Setup utility is open, enters the reset command.
1–44 Maintenance and Serv ice Guide Product Description The tablet PC rear components are sho wn in the following illustration and described in T able 1-51. Rear Components T able 1-51 Rear Components Item Component Function 1 Docking alignment slots (2) Secure the tablet PC to an optional T ablet PC Docking Station.
Product Description Maintenance and Se rvice Guide 1–4 5 The tablet PC bottom components are sho wn in the following illustration and described in T able 1-52.
1–46 Maintenance and Serv ice Guide Product Description 3 Product identification label Cont ains the serial number of the tablet PC and a code describing the original configuration of the tablet PC . Y ou will need the serial number if you call the Customer Care.
Product Description Maintenance and Se rvice Guide 1–4 7 7 Hard dr ive retention screw Secures the hard dr ive ba y co ver to the tablet PC . 8 Hard drive ba y Holds the system hard drive. 9 Hard drive security screws (2) Secure the hard drive in the hard drive ba y .
1–48 Maintenance and Serv ice Guide Product Description 16 Memory module and Mini PCI compar tment cover retention screws Secure the memor y and Mini PCI compar tment cover to the tablet PC . 17 Memory module and Mini PCI compar tment Contains one memor y slot for a PC133-compliant memor y module.
Product Description Maintenance and Se rvice Guide 1–4 9 1 .6 K e yboard Compon ents The ke yboard top components are shown in the follo wing illustration and described in T able 1-53.
1–50 Maintenance and Serv ice Guide Product Description 5 Rotation disk Rotates the tablet PC clockwise or counterclockwise while it is connected to the ke yboard. 6 Docking alignment notches (4) Help guide the tablet PC and k eyboard into an optional tablet PC Doc king Station.
Product Description Maintenance and S ervice Gui de 1–51 The special ke ys on the keyboard are sho wn in the following illustration and described in T able 1-54. K e yboar d Spec ial K eys T able 1-54 Ke yboard Special K eys Item Component Function 1 Function ke ys P erf or m system and application tasks.
1–5 2 Maintenance and Serv ice Guide Product Description 3 K eypad k eys Used like an e xternal numeric keypad. 4 Windows logo k ey Displa ys the Microsoft Windows Star t Menu. 5W i n d o w s applications ke y Displa ys a shor tcut menu for items beneath the pointer .
Product Description Maintenance and Se r v ice Guide 1–5 3 The components on the rear and bottom of the optional ke yboard are shown in the follo wing illustration and described in T able 1-55.
1–54 Maintenance and Serv ice Guide Product Description 1 .7 HP T ablet PC Dockin g Sta tion Comp onent s The upper and right-side components on the optional HP T ablet PC Docking Station are sho wn in the following illustration and described in T able 1-56.
Product Description Maintenance and Se rvice Guide 1–5 5 4 Docking connector Connects to the tablet PC . 5 Docking restr aint latch Secures th e tablet PC to the docking stand. 6 Docking alignment brac kets (2) Fit into the tablet PC doc king alignment slots to align the tablet PC in the doc king stand.
1–5 6 Maintenance and Serv ice Guide Product Description The front and left-side components on the optional Docking Station are sho wn in the following illustration and described in T able 1-57.
Product Description Maintenance and Se rvice Guide 1–5 7 5 A udio line-in jack Connects th e stereo audio function of optional audio de vices such as CD play ers. 6 A udio line-out jack Connects optional stereo headphones or powered stereo speak ers and connects the audio function of an au dio/video de vice such as a tele vision or VCR.
1–5 8 Maintenance and Serv ice Guide Product Description 1. 8 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog‚" to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures," for disassembly steps.
Maintenance and Se rvice Guide 2–1 2 T roubleshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should r epair this equipment . All tr oubleshooting and r epair pr ocedure s are det ailed to allo w only subas sembly/module le vel r epair .
2–2 Maintenance and S ervice Gui de T r oubleshooting 2. 1 Setup an d Di agnos tic s U tilities Selectin g Setup or HP Diagnostics The tablet PC features 2 HP system management utilities: ■ Setup —A system information and customization utility that can be used e ven when your operating system is not working or will not load.
T r oubleshooting Maintenance and Se rvice Guide 2–3 3. T o close Setup and restart the tablet PC: ❏ Select File > Sav e Changes, and Exit and press enter . - or - ❏ Select File > Ignore Changes, and Exit and press enter . 4. When you are prompted to confirm your action, press F10.
2–4 Maintenance and S ervice Gui de T r oubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in HP Computer Security , a program accessed from the Windows Control P anel.
T r oubleshooting Maintenance and Se rvice Guide 2–5 De vice Secur ity Enable/disab le: ■ P or ts or diskette drives* ■ Diskette write* ■ CD-ROM or disk ette star tup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field.
2–6 Maintenance and S ervice Gui de T r oubleshooting Selec ting from the Adv anced Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Setup language . Boot Options Enable/disab le: ■ QuickBoot, which starts the tablet PC more quickly b y eliminating some star tup tests.
T r oubleshooting Maintenance and Se rvice Guide 2–7 De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.
2–8 Maintenance and S ervice Gui de T r oubleshooting 2.2 Usin g HP Di a gnos ti c s for W i n d ows When you access HP Diagnostics for W indo ws, a scan of all system components is displayed on the screen before the HP Diagnostics windo w opens.
T r oubleshooting Maintenance and Se rvice Guide 2–9 Obtainin g , Saving or Printing Di agnos tic Te s t I n f o r m a t i o n 1. Access HP Diagnostics by selecting Start > Contr ol Panel > Diagnostics f or Windows. 2. Select the Te s t tab . 3.
2–10 Maintenance and Serv ice Guide T r oubleshooting 6. Select Begin T esting . 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session.
T r oubleshooting Maintenance and S ervice Gui de 2–11 T r oub leshooting Flowchar ts Ta b l e 2 - 4 T roub leshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting. ” 2.2 “Flowchart 2.2—No P ower , P art 1.
2–12 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1—Initial T roublesh ooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.
T r oubleshooting Maintenance and S ervice Gui de 2–13 Flowc ha r t 2.2 —N o P o wer , P ar t 1 1. Reset the power cables in the Docking Station and at the AC outlet. 2. Ensure the AC power source is active. Done Remove from Docking Station (if applicable).
2–14 Maintenance and Serv ice Guide T r oubleshooting Flowc h ar t 2.3 —N o P ow er , Part 2 Continued from Flowchart 2.2—No Power , Part 1 Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another tablet PC, or replacing it.
T r oubleshooting Maintenance and S ervice Gui de 2–15 Flowc ha r t 2.4 —N o P o wer , P ar t 3 Continued from Flowchart 2.3—No Power , Part 2. Reseat AC adapter in tablet PC and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
2–16 Maintenance and Serv ice Guide T r oubleshooting Flowc ha r t 2.5 —N o P ow er , P ar t 4 Y N Continued from Flowchart 2.4—No Power , Part 3. Reseat loose components and boards and replace damaged items. Open tablet PC. Loose or damaged parts? Y Close tablet PC and retest.
T r oubleshooting Maintenance and S ervice Gui de 2–17 Flowc h ar t 2. 6— No Vid eo , P ar t 1 A N Stand-alone or Docking Station? No Video. Replace the following one at a time. T e st after each replacement. 1. Cable between notebook and tabl et PC display (if applicable) 2.
2–18 Maintenance and Serv ice Guide T r oubleshooting Flowc h ar t 2. 7— No Vid eo , P ar t 2 Y N Continued from Flowchart 2.6—No Video, Part 1. Done Adjust external monitor display .
T r oubleshooting Maintenance and S ervice Gui de 2–19 Flo wch ar t 2.8—Nonfunc tioning Docki ng Stat ion (if appl icable) Y N Reseat power cord in Docking Station and power outlet. N Replace the following Docking Station components one at a time.
2–20 Maintenance and Serv ice Guide T r oubleshooting Flo wch art 2.9—N o Operatin g S y stem (OS) Loadin g No OS loading from hard drive, go to Flowchart 2.10—No OS Loading from Hard Drive, Part 1. Reseat power cord in Docking Station and power outlet.
T r oubleshooting Maintenance and S ervice Gui de 2–21 Flo wch ar t 2. 1 0—No OS Loadin g from Har d D ri v e, P art 1 Go to Flowchart 2.17—Nonfunction ing Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.
2–2 2 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 1—No OS Loa ding from Har d D ri v e, P art 2 Continued from Flowchart 2.10—No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
T r oubleshooting Maintenance and Se rvice Guide 2–2 3 Flo wc har t 2. 1 2—N o OS Loadin g from Har d D ri v e, P art 3 Y System files on hard drive? Continued from Flowchart 2.11—No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
2–2 4 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 3—N o OS Loadin g from Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot tablet PC.
T r oubleshooting Maintenance and Se r v ice Guide 2–2 5 Flo wch ar t 2. 1 4—N o OS Loadin g from CD-ROM or D VD-R OM Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot tablet PC.
2–2 6 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 5—N o Audio, P art 1 No audio. N Ta b l e t P C i n Docking Station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.
T r oubleshooting Maintenance and Se rvice Guide 2–2 7 Flo wch ar t 2. 1 6—No Au dio, P art 2 YN Continued from Flowchart 2.15—No Audio, Part 1 Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
2–2 8 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning devi ce from the tablet PC, and inspect cables and plugs for bent or broken pins or other damage.
T r oubleshooting Maintenance and Se rvice Guide 2–2 9 Flo wch ar t 2. 1 8—N onfunc tionin g K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external keyboard.
2–30 Maintenance and Serv ice Guide T r oubleshooting Flo wch ar t 2. 1 9—Nonfun ctionin g Po i n t i n g D ev i c e Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external pointing device.
T r oubleshooting Maintenance and S ervice Gui de 2–31 Fl o wchart 2 .2 0—No Netw or k or Modem Conn ec tion Y Disconnect all power from the tablet PC and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Se rvice Guide 3–1 3 I llustra ted P ar ts C a tal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog 3.2 HP Com paq T ab let PC S y stem Maj or Co mpo nent s HP Compaq T ablet PC Maj or Components.
Illustr ated P ar ts Catalog Maintenance and Se rvice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: T ablet PC System Major Components Item Description Spare P ar t Number 1 Display components Displa y pa.
3–4 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog T ablet PC Major Components.
Illustr ated P ar ts Catalog Maintenance and Se rvice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: HP T ablet PC System Major Components (Continued) Item Description Spare P ar t Number 5 Switch boar d 3.
3–6 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog 3. 3 Miscellan eous Ca bl e Kit Co mponent s Miscellaneo us Cable K it Com ponents T able 3-2 Miscellaneous Cable Kit Components Spar.
Illustr ated P ar ts Catalog Maintenance and Se rvice Guide 3–7 3.4 M iscellan eous P l as tic s/H ardw are Kit Co mponent s Miscellaneo us P lastic s/Hard war e K it Cont ents T able 3-3 Miscellane.
3–8 Maintenance and S ervice Gui de Illustr ated P ar ts Catalog 3.5 K e yb oa rd T able t PC K e y board.
Illustr ated P ar ts Catalog Maintenance and Se rvice Guide 3–9 Ta b l e 3 - 4 T ablet PC K eyboar d Spare P ar t Number Information Description Spare P ar t Number T ablet PC TC1100 K eyboards ADP .
3–10 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog 3.6 Option al HP T abl et PC Dockin g Station Optional HP T ablet P C Docking St ation T able 3-5 Optional HP T ablet PC Doc king Sta.
Illustr ated P ar ts Catalog Maintenance and S ervice Gui de 3–11 3.7 HP T a bl et PC Dockin g Station Comp onent s HP T able t PC Doc king Stati on Co mponents.
3–12 Maintenance and Serv ice Guide Illustr ated P ar ts Catalog Ta b l e 3 - 6 HP T ablet PC Doc king Station Components Spare P ar t Number Information Item Description Spare P ar t Number 1 Docki.
Illustr ated P ar ts Catalog Maintenance and S ervice Gui de 3–13 3.8 Miscellan eous Ta b l e 3 - 7 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number A C power cord, 3-w.
Maintenance and Se rvice Guide 4–1 4 Remo val and Repla cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies Pl a s t i c Pa r t s Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Remo v al and Replacement Pr eliminar ies Maintenance and Se rvice Guide 4–3 ■ Before handling a dri ve, ensure that you are dischar ged of static electricity . While handling a driv e, av oid touching the connector . ■ Handle dri ves on surfaces that ha ve at least one inch of shock-proof foam.
4–4 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies 4.5 P ack agin g and T ranspor ting Equi pment Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o a void hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
Remo v al and Replacement Pr eliminar ies Maintenance and Se rvice Guide 4–5 ■ When using fixtures that must directly contact dissipati v e surfaces, only use f ixtures made of static-safe materials. ■ K eep the work area free of nonconductiv e materials, such as ordinary plastic assembly aids and Styrofoam.
4–6 Maintenance and S ervice Gui de Remo v al and Replacement Pr eliminar ies Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Anti.
Remo v al and Replacement Pr eliminar ies Maintenance and Se rvice Guide 4–7 T able 4-1 sho ws how humidity af fects the electrostatic voltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and Se rvice Guide 5–1 5 Remo val and Repla cemen t Procedur es This chapter provides remo val and replacement procedures. T orx T8 and Phillips P0 scre ws are removed during the disassembly of the tablet PC and the Docking Station.
5–2 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es 5 . 1 S erial N umber Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 .2 Disassem bly Se quence Chart Use the chart belo w to determine the section number to be referenced when removing tablet PC components. T able 5-1 Disassembl y Sequence Char t Section Description Number of screws removed 5.
5–4 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es 5 .3 Preparing t he T abl et PC f or Di sassembl y Perform the follo wing steps before disassembling the tablet PC. Bef o re Y ou Beg in 1. Sav e your work, exit all applications, and shut do wn the tablet PC.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5. Remov e the SD Card and PC Card slot devices (if an y) by follo wing these steps: a. Press the SD Card to releas e it from the base enclosure. (The card is ejected from the slot.
5–6 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es b . Press the PC Card release b utton 1 to release the b utton from the base enclosure. Press the button a second time to eject the contents of the PC Card slot. c. Remov e the PC Card slot device 2 from the card slot.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 6. Release the pen from the holder by pressing the end 1 . Remov e the pen from the holder 2 .
5–8 Maintenance and S ervice Gui de Remo v al and Replacement Pr ocedur es 8. Remov e the battery pack by follo wing these steps: a. T urn the tablet PC upside do wn, with the po wer switch and jog dial to ward you. b . Remo ve the optional PM2.0 × 3.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–9 9. Remov e the Mini PCI communications board by follo wing these steps: a. Remov e the 2 PM2.0 × 3.0 screws 1 that secure the Mini PCI communications/memory module slot cov er to the tablet PC.
5–10 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es d. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. e. Spread the retaining tabs 1 securing the Mini PCI communications board to the system board. The edge of the Mini PCI communications board opposite the connector rises at a 45-degree angle.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–11 10. Remov e the memory module by follo wing these steps: a. Remov e the Mini PCI communications/memory module slot cov er . b . Spread the retaining tabs 1 securing the memory module 2 to the system board.
5–12 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .4 Real Time Cl oc k B at ter y Perform the follo wing steps to remove the R TC battery: 1. Prepare the tablet PC for disassembly (see Section 5.3, “Preparing the T ablet PC for Disassembly”).
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–13 5 .5 Hard Driv e Remov e the hard dri ve by follo wing these steps: 1. Prepare the tablet PC for disassembly (see “Preparing the T ablet PC for Disassembly , ”). 2. T urn the tablet PC upside do wn with the po wer switch and jog dial to ward you.
5–14 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 3. Remov e the 2 PM2.0 × 3.0 screws 1 that secure the hard dri ve cov er to the tablet PC. 4. Lift the front edge of the cov er up and swing the cov er back 2 . 5. Remov e the hard driv e cov er .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–15 6. Use the tab 1 on the right side of the hard dri ve to slide the dri ve to the right 2 and disconnect it from the system board. 7. Remov e the hard driv e from the tablet PC 3 .
5–16 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .6 Disp lay P anel As sembly T o remov e and disassemble the display panel assembly: 1. Prepare the tablet PC for disassembly (see Section 5.3, “Preparing the T ablet PC for Disassembly”).
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–17 5. Remov e the 6 TM2.5 × 7.0 screws 1 that secure the display panel assembly to the tablet PC. 6. Open the bottom tilt foot 2 and remov e the TM2.5 × 7.0 scre w 3 that secures the display panel assembly to the tablet PC.
5–18 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 7. Slide and hold the ke yboard release latch 1 to the right. 8. Remov e the TM2.5 × 7.0 screw 2 that secures the display panel assembly to the tablet PC. 9. Lift the edge of the insulator nearest the edge of the tablet 3 .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–19 11. Separate the panel from the base enclosure along the edge farthest from you.
5–20 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 12. Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable 2 . 13. Release the ZIF connector 3 to which the in verter cable is attached and disconnect the cable 4 .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–21 15. Remov e the bridge battery by follo wing these steps: a. Disconnect the bridge battery cable 1 from the panel in verter board. b . Remo ve the bridge battery 2 from the panel bezel.
5–2 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 16. Remov e the digitizer by follo wing these steps: a. Release the ZIF connector 1 to which the digitizer cable is attached and disconnect the cable from the system board 2 .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 3 c. Remov e the 2 PM 2.0 x 4.5 screws on the left side and the scre w at the front of the digitizer panel that secure the bracket to the panel assembly .
5–2 4 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es d. Remov e the 2 PM2.0 × 4.5 screws 1 that secure the digitizer to the display panel assembly . e. Lift the front edge of the digitizer 2 and slide it out 3 of the display panel.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–2 5 5. 7 Sys t e m B o a r d Perform the follo wing steps to remove the system board: 1. Prepare the tablet PC for disassembly (see Section 5.3, “Preparing the T ablet PC for Disassembly”).
5–2 6 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5. Remov e the Bluetooth module by follo wing these steps: a. Position the tablet PC base enclosure so that the heat sink grille is to ward you. b . Disconnect the Bluetooth module connector from the system board 1 .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 7 6. Remov e the 4 screws 1 that secure the shield and system board to the base enclosure. 7. Lift the shield from the system board 2 . 8. Separate the adhesi ve 3 from the system board.
5–2 8 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 9. Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable from the system board. 10. Release the ZIF connector 2 to which the button board cable is attached and disconnect the cable 3 from the system board.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 9 11. Remov e the system main memory by follo wing these steps: a. Spread the retaining tabs 1 securing the main memory board to the system board. The end of the memory board opposite the connector rises at a 45-degree angle.
5–30 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 12. Remov e the modem board by follo wing these steps: a. Disconnect the modem module connector from the system board 1 . b . Remo ve the PM2.0 × 4.5 scre w 2 that secures the modem board to the system board.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–31 13. Remov e the TM2.5 × 4.5 screw 1 that secures the ke yboard release assembly to the base enclosure. 14. Remov e the 4 TM2.5 × 5.5 screws 2 that secure the k eyboard release assembly to the base enclosure.
5–3 2 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es ✎ When installing the ke yboard release assembly , make sure the actuator tab 1 in the base enclosure is in the leftmost position. After this tab is positioned properly , install the keyboard release assembly 2 and scre ws 3 4 .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 3 18. Use the heat sink grill 1 to lift the right edge of the system board 2 until it rests at a 45-degree angle. 19. Slide the system board aw ay from the base enclosure at an angle 3 to remov e it.
5–34 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .8 Fan and Heat Sink ✎ The fan and heat sink are included with the system board. A fan and heat sink can also be ordered separately using spare part number 310665-001. Perform the follo wing steps to remove the f an and heat sink: 1.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 4. Remov e the Mylar system board shield 1 . 5. Disconnect the fan cable from the system board. 6. Remov e the 3 PM2.0 × 4.5 screws 2 that secure the f an and heat sink to the system board.
5–3 6 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 5 .9 Option al HP T ablet PC Doc king Sta tion Perform the follo wing steps to disassemble the Docking Station: 1. Position the Docking Station upside do wn, resting on the docking stand, with the bottom case to ward you.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 7 3. Position the Docking Station right side up with the rear to ward you and the docking stand swung all the way back. 4. Lift the left edge of the top case 1 until the rear edge of the case 2 disengages from the bottom case.
5–38 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 6. Disconnect the docking stand cable 1 from the board assembly 2 . Disconnec ting the Docking St and Cable ✎ Make sure the docking stand and pi vot arm are supported before removing the follo wing scre ws.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–3 9 7. Remov e the following scre ws: ❏ 3 PM2.5 × 7.0 scre ws 1 that secure the cable bracket to the bottom case. ❏ 1 PM2.5 × 11.0 scre w 2 that secures the piv ot arm hinge to the bottom case.
5–40 Maintenance and Serv ice Guide Remo v al and Replacement Pr ocedur es 9. Disconnect the switch cable 1 from the board assembly . 10. Remov e the 7 PM2.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–41 11. Lift the front edge of the board assembly 1 until it rests at an angle. 12. Slide the board assembly to ward you 2 until the rear connectors clear the bottom case. 13. Lift the board assembly straight up 3 to remov e it from the bottom case.
Maintenance and Se rvice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Ta b l e t P C Dimensions Height Width Depth 27.4 cm 21.6 cm 2.0 cm 10.8 in 8.5 in 0.8 in W eight (varies by configur ation) T ablet PC only T ablet PC with ke yboard 1.
6–2 Maintenance and S ervice Gui de Spe cificat ion s ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The tablet PC operates well within this range of temperatures. Relative humidity (noncondensing) Operating Nonoperating 10% to 95% 5% to 90%, 38.
Spe cificat ion s Maintenance and Se rvice Guide 6–3 Ta b l e 6 - 2 10.4-inch XGA, TFT Displa y Dimensions Height Width Diagonal 23.6 cm 17.3 cm 26.4 cm 9.29 in 6.81 in 10.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 140 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–4 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 3 Hard Drives 80-GB 60-GB User capacity per drive* 80.0 GB 60.0 GB Drive height 9.
Spe cificat ion s Maintenance and Se rvice Guide 6–5 40 GB 30 GB User capacity per drive* 40.0 GB 30.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA - 5 ATA - 5 Seek times.
6–6 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 4 Diskette Drive (For Use Only in the Doc king Station or External MultiBay) Diskette size 88.9 mm (3.5 in) Light On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.
Spe cificat ion s Maintenance and Se rvice Guide 6–7 Ta b l e 6 - 5 CD-ROM Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mo.
6–8 Maintenance and S ervice Gui de Spe cificat ion s T able 6-6 D VD-R OM Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 an.
Spe cificat ion s Maintenance and Se rvice Guide 6–9 Ta b l e 6 - 7 D VD/CD-R W Combo Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM.
6–10 Maintenance and Serv ice Guide Spe cificat ion s Ta b l e 6 - 8 External A C Adapter W eight 0.28 kg 0.62 lb P ower supply (input) Operating v oltage Operating current Operating frequency range Maximum transient 90 to 260 V AC RMS 1.7 A RMS 47 to 63 Hz A C 4/50 kV Ta b l e 6 - 9 6-cell, Li-Ion Battery Pac k W eight 0.
Spe cificat ion s Maintenance and S ervice Gui de 6–11 T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailab le f or audio DMA1 Enter tainment audio (def ault; alter nate=DMA0, DMA3, no.
6–12 Maintenance and Serv ice Guide Spe cificat ion s T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A.
Spe cificat ion s Maintenance and S ervice Gui de 6–13 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
6–14 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Spe cificat ion s Maintenance and S ervice Gui de 6–15 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 37.
6–16 Maintenance and Serv ice Guide Spe cificat ion s T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 4.
Maintenance and Se rvice Guide A–1 A Conn ec tor P in As signm en ts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Un used 2 T ransmit – 6 Receive – 3 Receiv e + 7.
A–2 Maintenance and S ervice Gui de Connec tor P in Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e A - 3 Universal Serial.
Connec tor P in Assignments Maintenance and Se rvice Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
A–4 Maintenance and S ervice Gui de Connec tor P in Assignments Ta b l e A - 5 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Ground 3 Left audio signal 2 Right audio signal Ta b l e A - 6 Microph.
Maintenance and Se rvice Guide B–1 B P o w e r Cord Set Req uirements The wide range input feature of the tablet PC permits it to operate from any line v oltage from 100 to 120 or 220 to 240 V A C. The po wer cord set receiv ed with the tablet PC meets the requirements for use in the country where the equipment is purchased.
B–2 Maintenance and S ervice Gui de P o wer C ord Set R equirements Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ust.
P o w er Cord Set R equirements Maintenance and Se rvice Guide B–3 Sweden SEMK O 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 Notes 1.
Scr ew Listing Maintenance and Se rvice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the tablet PC and the Docking Station. All scre ws listed in this appendix are av ailable for the tablet PC in the Miscellaneous Scre w Kit, spare part number 310674-001.
C–2 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 .0 × 4. 0 Scr e w Locati ons Ta b l e C - 1 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Silver 9 4.0 mm 2.0 mm 3.8 mm Where used: 1 1 screw that secures the battery pack to the tablet PC (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide C–3 Phillips M2 .0 × 4. 0 Scr e w Locati ons Ta b l e C - 1 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 9 4.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the displa y panel to the displa y bezel (documented in Section 5.
C–4 Maintenance and Serv ice Guide Scr ew Listing T orx M2 . 5 × 7 . 0 Scr ew L ocations Ta b l e C - 2 Phillips M2.5 × 8.4 Screw Color Qty . Length Thread Head Width Silver 8 8.4 mm 2.5 mm 4.4 mm Where used: 1 7 screws that secure the displa y panel assembly to the tab let PC (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide C–5 Phillips M2 . 5 × 6. 5 Scre w Location Ta b l e C - 3 Phillips M2.5 × 6.5 Screw Color Qty . Length Thread Head Width Silver 4 6.5 mm 2.5 mm 4.3 mm Where used: 4 screws that secure the k eyboard rele ase assemb ly to the base enclosure (documented in Section 5.
C–6 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 .0 × 3 . 0 Scr e w Locati ons Ta b l e C - 4 Phillips M2.0 × 3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the displa y panel to the displa y bezel (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide C–7 Phillips M2 .0 × 4. 5 Scr e w Locati ons Ta b l e C - 5 T orx M2.5 × 7.4 Screw Color Qty . Length Thread Head Width Silver 4 7.4 mm 2.5 mm 4.4 mm Where used: 4 screws that secure the doc king st ation top case to the bottom case (documented in Section 5.
C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 .0 × 4. 0 Scr e w Locati ons Ta b l e C - 6 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Y ellow 3 2.0 mm 4.0 mm 3.8 mm Where used: 3 screws that secure the displa y panel brac ket to the displa y panel assemb ly (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide C–9 Phillips M2 . 0 × 5. 5 Scr e w Locations Ta b l e C - 7 Phillips M2.0 × 5.5 Screw Color Qty . Length Thread Head Width Y ellow 1 5.5 mm 2.0 mm 3.8 mm Where used: 1 screw that secures the displa y panel brac ket to the displa y panel assemb ly (documented in Section 5.
C–10 Maintenance and S ervice Gui de Scr ew Listing Phillips M2 .0 × 4.9 Sc r ew L ocations Ta b l e C - 8 Phillips M2.5 × 4.9 Screw Color Qty . Length Thread Head Width Y ellow 4 4.9 mm 2. 5 mm 3.8 mm Where used: 4 screws that secure the system board to the base enclosure (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de C–11 Phillips M2 . 0 × 5. 5 Scr e w Locations Ta b l e C - 9 Phillips M2.0 × 5.5 Screw Color Qty . Length Thread Head Width Y ellow 3 5.5 mm 2.0 mm 3.8 mm Where used: 3 screws that secure the f an and heat si nk to the system boa rd (documented in Section 5.
C–12 Maintenance and S ervice Gui de Scr ew Listing Phillips M2 .0 × 3 . 5 Scr e w Locati ons T able C-10 Phillips M2.0 × 3.5 Screw Color Qty . Length Thread Head Width Y ellow 4 3.5 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the EMI shield to the base enclosure (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de C–13 Phillips M2 .0 × 4. 0 Scr e w Locati on T able C-11 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Silver 1 4.0 mm 2.0 mm 3.8 mm Where used: 1 screw that secures the s witch board to the base enclosure (documented in Section 5.
C–14 Maintenance and S ervice Gui de Scr ew Listing T o rx M2 .5 × 8.0 Sc r ew L ocations T able C-12 T orx M2.5 × 8.0 Screw Color Qty . Length Thread Head Width Silver 5 8.0 mm 2.5 mm 4.3 mm Where used: 1 2 screws that secure the Doc king Stat ion pivot arm and cable brac ket to the bottom case (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de C–15 Phillips M2 . 5 × 12 .0 Sc re w Location T able C-13 Phillips M2.5 × 11.0 Screw Color Qty . Length Thread Head Width Silver 1 12.0 mm 2.0 mm 4.3 mm Where used: 1 screw that secures the Doc king Statio n pivot arm hinge to the bottom case (documented in Section 5.
Maintenance and Se rvice Guide Index–1 Ind e x A AC adapter spare part number 3–13 specifications 6–10 AC adapter light 1–37 AC power connector Docking Station 1–57 tablet PC 1–39 AC power.
Index–2 Maintenance and Se r vi ce Guide Index CD-ROM drive OS loading problems 2–25 specifications 6–7 components, Docking Station front 1–54 left-side 1–54 rear 1–56 right-side 1–56 co.
Index Maintenance and Se rvice Guide Index–3 docking alignment notches (keyboard) 1–50 docking alignment slots (tablet PC) 1–44 docking connector Docking Station 1–55 tablet PC 1–46 docking .
Index–4 Maintenance and Se r vi ce Guide Index feet 3–7 flowcharts, troubleshooting docking station 2–19 initial troubleshooting 2–12 keyboard 2–29 network or modem connection 2–31 no audi.
Index Maintenance and Se rvice Guide Index–5 keyboard release assembly illustrated 3–7 removal 5–31 keypad keys 1–52 L LAN connection lights 1–39 location 1–44 M memory map specifications .
Index–6 Maintenance and Se r vi ce Guide Index password, clearing 1–34 PC Card eject button 1–38 PC Card slot 1–38 PC Card slot space saver 3–7 pen holder illustrated 3–2 , 3–7 removal 1.
Index Maintenance and Se rvice Guide Index–7 overview 2–2 Security Menu 2–4 spare part numbers 3–5 AC adapter 3–13 AC power cord 3–13 battery pack 3–5 cable kit 3–6 display components .
Index–8 Maintenance and Se r vi ce Guide Index tablet PC specifications 6–1 tilt adjustment 1–49 tilt feet 1–45 tools required 4–1 transporting precautions 4–4 troubleshooting audio 2–26.
An important point after buying a device HP (Hewlett-Packard) TC1100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) TC1100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) TC1100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) TC1100 you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) TC1100 will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) TC1100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) TC1100.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) TC1100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) TC1100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
