Instruction/ maintenance manual of the product 3015 (3C13615) 3Com
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http://www.3com.com/ Router 3000 Family Installation Guide Router 3012 (3 C13612) Router 3013 (3 C13613) Router 3015 (3 C13615) Router 3016 (3 C13616) Router 3018 (3 C13618) Part No.
3Com Corporation 350 Campus Drive Marlbor ough, MA 01752-3064 Copyright © 2004, 3Com C orporation. All rights reserv ed. No part of this documentation m ay be repr oduced in any form or by any means or used to make any deri vative work (such as translat ion, transformation, or adaptation) without written perm ission fr om 3Com Corporation.
C ONTENTS A BOUT T HIS G UIDE Conventions 5 I NTRODUCING THE R OUTER 3000 F AMILY Router 301 2 7 Router 3013 and Ro uter 3015 10 Router 3016 and Ro uter 3018 14 I NSTALLING THE R OUTER Pr eparing to I.
O PTIONAL C ABLE S PECIFICATIONS Console Cable 51 AUX Cable 51 Ethernet Ca ble 52 Serial Por t Cable 53 T1 Cable 63 ISDN BRI Cables 63 O BTAINING S UPPORT FOR YOUR R OUTER Register Y our Product to Ga.
Convention s 5 A BOUT T HIS G UIDE This guide describes the 3Com ® Router 3000 Family of routers and how to install hardwar e, configure and boot software, and maintain software and hard ware. This guide also pr ovides troubleshooting and support information for you r router .
6 C HAPTER : A BOUT T HIS G UIDE Words in italics Italics are used to: Emphasize a point. Denote a new term at the place where it is defined in the text. Identify menu names, menu commands, and software button names. Examples: Fr om the Help menu, select Contents .
1 I NTR ODUCING THE R OUTER 3000 F AMILY Routers in t he 3Com ® Router 3000 Family pr ovides the following types of ports: ■ Ethernet port ■ Synchronous/asynchr onous serial port ■ Auxiliary (A.
8 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY Figure 2 illustrates the back panel of the Router 3012. Figure 2 Back Panel of the Router 3012 System Specifications Ta b l e 3 lists system specifications for the Router 3012. LEDs Ta b l e 4 lists and describes the LEDs on the front panel of the Router 3012.
Router 3012 9 Port Attributes The Router 3012 provides a console port, an AUX port, a 10/100M Ethernet port and a synchronous/asynchr onous serial po rt. The attributes of these ports are described in the following section s. Console Port Ta b l e 5 lists attributes of the console port.
10 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY Etherne t Port Ta b l e 7 lists attributes of the Ether net port. Synchronous/Asynchr onous Serial Port Ta b l e 8 lists attributes of the serial port. Router 3013 and Router 3015 The Router 3013 and Router 30 15 offer ISDN BRI support.
Router 3013 and Router 3015 11 Figure 3 Router 3013 and Router 3015 Figure 4 illustrates the back panel of the Router 3013 and 3015. Figure 4 Back Panel of the Router 3013 and Router 3015 System Specifications Ta b l e 9 lists system specificat ions for the Router 3013 and Router 3015.
12 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY LEDs Ta b l e 10 lists and describes the LEDs on th e fr ont panel of the Router 3013 and Router 3015. Port Attributes The Router 3013 provides a console port, an AUX port, a 10/100M Ether net port, a synchronous/asynchronous serial port, and an ISDN S/T port.
Router 3013 and Router 3015 13 AUX Port Ta b l e 12 lists attributes of the AUX por t . Ether net Port Ta b l e 13 lists attributes of the Ethernet port.
14 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY ISDN S/T and ISDN U Ports Ta b l e 15 lists attributes of the ISDN S/T and ISDN U ports. Router 3016 and Router 3018 Figure 5 illustrates the Router 3016. Figure 5 Router 3016 Figure 6 illustrates the back panel of the Router 3016.
Router 3016 and Router 3018 15 Figure 6 Back Panel of the Router 3016 Figure 7 illustrates the Router 3018. Figure 7 Router 3018 Figure 8 illustrates the back panel of the Router 3018. Figure 8 Back Panel of the Router 3018 System Specifications Ta b l e 16 lists system specifications for the Ro uter 3016 and Router 3018.
16 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY LEDs Ta b l e 17 lists and describes the LEDs on the Router 3016 and Router 3018. Port Attributes The Router 3016 provides a console port, an AUX port, a 10/100 Mbps Ethernet port, and a CT1/PRI port.
Router 3016 and Router 3018 17 AUX Port Ta b l e 19 lists attributes of the AUX por t . Ether net Port Ta b l e 20 lists attributes of the Ethernet port. CT1/PRI and E1/CE1/PRI Ports Ta b l e 21 lists attributes of the CT1/PRI and and E1/CE1/PRI ports.
18 C HAPTER 1: I NTRODUCING THE R OUTER 3000 F AMILY Operating mode Channelized T1 Fractional T1 ISDN PRI E1 Channelized E1 Fractional E1 ISDN PRI Services Backup Terminal access ISDN Protoc ols PPP MP HDLC LAPB X.25 (ITU-T X series Recommendations) Frame Relay Q.
2 I NSTALLING THE R OUTER There ar e two ways you can install your router: ■ On a vertical surface ■ On a workbench The following sections describe how to prepar e and install your router: ■ Pre.
20 C HAPTER 2: I NSTALLING THE R OUTER ■ During the installation, wear an ESD (Ele ctr o-Static Discharge) pr eventive wrist strap and ESD-preventive gloves. See “Static Electricity” on page 20 for additional informatio n on ESD prevention. 3Com r ecommends that you use an unint errupted power supply (UPS) with your router .
Preparing to Install the Router 21 ■ The equipment room is dust-proof ■ Adequate temper ature and humidity conditions prevail ■ The operator wears the ESD-pr eventive wr ist strap, ESD-preventive gloves and ESD-preventive clothes while handling the circuit board.
22 C HAPTER 2: I NSTALLING THE R OUTER ■ Ether net cable ■ Console cable ■ AUX cable ■ Power supply , power cord, and chassis ground wir e ■ Equipm ent A router Ethern et 10/100BASE-T Hub or.
Installing the Router on a Workbench 23 Figure 10 Mounting the Router on a V ertical Surface Installing the Router on a Workbench Y ou can install any Router 3000 on a workben ch. T o install the router on a workbench, take the f ollowing precautions: ■ Ensure that the work bench is smooth and stable.
24 C HAPTER 2: I NSTALLING THE R OUTER If you repeat this pr ocedure several times and the POWER LED r emains of f, see “The Power LED is Off.” on page 49 .
Connecting the Router to the WAN 25 T o connect the Ether net cable: 1 T ur n off power to the r outer . 2 Select the Ether net cable. When connecting the router with a PC or a router , use the crossover network cable. When connecting the router to a hub or a LAN switch, use the straight-through network cable.
26 C HAPTER 2: I NSTALLING THE R OUTER Nine types of serial port cables are ava ilable. Howe ver , these cables are optional and you must select the pr oper one based on your requirements when you purchase the r outer . All these types of cables have a DB-50 adapter at the r o uter end.
Verifying the Installation 27 Connecting to the ISDN BRI Port The Router 3013 router has an ISDN S/T port and the Router 3015 r out er has an ISDN U port. These routers perform data transfer in 2B+D mode and support both ISDN dial-up and leased line. Se e Ta b l e 15 on page 14 for the ISDN port attributes.
28 C HAPTER 2: I NSTALLING THE R OUTER.
3 B OOTING AND C ONFIGURING THE R OUTER During the init ial configura tion of the route r , you can use only the console or AUX port. This chapter describes how to connect the router to a local or r e mote console terminal and how to set pa rameters at the console terminal.
30 C HAPTER 3: B OOTING AND C ONFIGURI NG THE R OUTER Figure 14 Connection Description Dialog Box 2 Enter the name of the new connection in the Name field and click OK.
Setting the Parameters of the Console Terminal 31 Figure 16 Con ne ction Pr operties Dialog Box 4 Set the following parameters: Bits per second — 9600 Data bits — 8 Parity — None Stop bits — 1 Flow control — None. 5 Click OK. The HyperT erminal dialog box displays, as shown in Figure 17 .
32 C HAPTER 3: B OOTING AND C ONFIGURI NG THE R OUTER Figure 17 HyperT erminal W indow 6 Select Prop erties . The Propert ies dialog box for your connection displays. 7 Click the Settings tab, shown in Figur e 18 . Figure 18 Settings T ab 8 In the Emulation dropdown menu, select VT100 or Auto detect .
Powering on the Router 33 Powering on the Router Before you power on the router , verify that: ■ The connection between the power cord and ground wir e is secure ■ The voltage of the power sup ply.
34 C HAPTER 3: B OOTING AND C ONFIGURI NG THE R OUTER * 3Com Router Boot Rom, V4. 60 ********************************** ********** Copyright(C) 2002-2005 by 3Com Cor poration, Inc. Compiled at 20:46:59 , Jul 25 20 03. Now testing memory...OK 64M bytes SDRAM 8192k bytes flash memory Hardware Version is MTR 0.
Configuration Fundamentals of the Router 35 3 Configure the W AN port of the router: ■ Configure the physical operating parameters (the opera ting mode of the serial port, baud rate, and synchronous clock) of the port accor din g to the transmission medium of the WAN.
36 C HAPTER 3: B OOTING AND C ONFIGURI NG THE R OUTER ■ Provides network diagnostic tools, such as T racert and Ping, to quickly diagnose the availability of the network. ■ Provides detailed debugging information to diagnose network faults. ■ The command line interpreter adopts fuzzy sear ch for the keywords of the command.
4 M AINTAINING THE R OUTER Softwar e Maintenance The Router 3000 supports three types of software file: ■ BootROM program files ■ Application files ■ Configuration files This chapter describes the configuration methods you can use to upgrade, upload and download configuration files and app lication files, an d manage the BootROM passwor d.
38 C HAPTER 4: M AINTAINING THE R OUTER Enter the Boot R OM password, if there is one, and pr ess Enter . The Boot menu displays: Boot Menu: 1: Download application program wi th XMODEM 2: Download ap.
Software Maintenance 39 7 Select Browse in the Send File dialog box, shown in Figure 20 , and select the application you want to download. Figure 20 Send File Dialo g Box 8 In the Protocol dropdown menu, select Xmodem . 9 Click Send . The system displays the Xmodem file send dialog box, shown in Figure 21 .
40 C HAPTER 4: M AINTAINING THE R OUTER 10 Restore the baud rate of the console terminal to 9600bps and repeat t he disconnection and reconn ection of the terminal.
Software Maintenance 41 7 Depending on your TF TP server interface, click on the appropriate icon or button, to set the path for the application on your system. Configuring the Router 1 Enter the TF TP configuration status. 2 Boot the router and press N immediately when Booting displays on the screen.
42 C HAPTER 4: M AINTAINING THE R OUTER Upgrading the Application T o upgrade the application: 1 Boot the system normally . 2 Press Ctrl+B within 5 seconds of the prompt that tells you to do so. 3 Enter the BootROM password, if necessary . 4 Enter 2 at the Boot menu, to select Do wnload the Application Pro gram Through TF TP .
Software Maintenance 43 The IP addresses of the PC network port an d of the router’ s Et hernet por t must be on the same segment. 4 Copy the application program files to a path, the default is C:version.
44 C HAPTER 4: M AINTAINING THE R OUTER 220 FTP server ready on R3000 at User(10.110.10.10:(none)): 3 Use the username and password that have already been set on the r outer to log on to the F TP ser ver .
Software Maintenance 45 In this example, user indicates the user name, 123 indicates t he new user passwor d. [R3000] quit [R3000] save 6 Execute the save command after modifying the user password to save the change. [R3000] quit [R3000] save If the Boot ROM password for the router is lost, contact your Service rep re s en t at i v e.
46 C HAPTER 4: M AINTAINING THE R OUTER Maintaining Router H ard w a re In preparation for the maintenance of your r out er hardwar e, have the following tools: ■ Phillips screwdriver ■ ESD-preven.
Maintaining Router Hardware 47 Replacing the Boot ROM When a Boot ROM is damaged or when data becomes corrupted because of a software failur e an d cannot be corrected, the Boot ROM should be r e placed. Router 3000 Boot ROMs are located at the same p osition on the mainb oard, as shown in Figure 26 .
48 C HAPTER 4: M AINTAINING THE R OUTER.
5 T R OUBLESHOOTING The Power LED is Of f. If the power LED is off, verify that: ■ The power switch of the router is tur ned on. ■ The power supply sw itch is tur ned on. ■ The power cord of the router is connected properly . ■ The power supply su its the requir e ment of the router .
50 C HAPTER 5: T ROUBLESHOOTING Illegible Characters Display on the T erminal after Power -On If the system operates normally after the system runs the POST , the start-up information is displayed on the console term inal. If the configu ration system has a fault, the terminal may disp lay only illegibl e characters.
A O PTIONAL C ABLE S PECIFICATIONS The tables in this appendix describe the pinouts for the cables that you can use with Router 3000 ser ies routers. P ins that are not described in the following tables are not connected. Console Cable Figure 27 illustrates the console cable.
52 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Figure 28 illustrates the AUX cable. Figure 28 AUX Cable Assembly Ta b l e 26 describes the AUX cable pinouts. Ethernet Cable The Ethernet cable us es an RJ-45 co nnector and category 5 twist ed pair cable.
Serial Port Cable 53 LAN Switch. St raight-through network ca bles are delivered along with the rou t e r . ■ Crossover network cable — The sequen ce s of the wires crimped at the RJ-45 connectors of the two ends are dif feren t.
54 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Synchr onous and Asynchronous mode V .35 and V .24 (EIA/TIA-232) stan dard s support synchronous operating mode, while only V .24 (EIA/TIA-232) standard supports the asynchronous operating mode. The maximum transmission distance and baud rate of the signal vary with the operat ing mode.
Serial Port Cable 55 Figure 30 V .24 DTE Cable Assembly Ta b l e 31 describes V .24 (EIA/TIA -232) DTE cable pinouts. V .24 EIA/TIA-23 2 DCE Cable Pinouts Figure 31 illustrates the V .24 DCE cable. Figure 31 V .24 DCE Cable Assem bly Ta b l e 32 describes V .
56 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS 27 RxD/TxD <— 2 TxD 2 RTS/CTS —> 5 CTS 31 CTS/RTS <— 4 RTS 26 DTR/DSR —> 6 DSR 1 LL/DCD —> 8 DCD 4 TxCE/TxC —> 15 TxC 29 N.
Serial Port Cable 57 V .35 DTE Cable Pinouts Figure 32 illustrates the V .35 DTE cable. Figure 32 V .35 DTE Cable Assembly Ta b l e 33 describes V .35 DTE cable pinou t s. V .35 DCE Cable Pinouts Figure 33 illustrates the V .35 DCE cable. Ta b l e 33 V .
58 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Figure 33 V .35 DCE Cable Assembly Ta b l e 34 describes V .35 DCE cable pinouts. X.21 DTE Cable Pinouts Figure 34 illustrates the X.
Serial Port Cable 59 Figure 34 X.21 DTE Cable Assembly Ta b l e 35 describes X.21 DTE cable pinouts. X.21 DCE Cable Pinouts Figure 35 illustrates the X.21 DCE cable. Figure 35 X.21 DCE Cable Assembly Ta b l e 36 describes X.21 DCE cable pinouts. Ta b l e 35 X.
60 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS EIA/TIA-449 DTE Cable Pinouts Figure 36 illustrates the EI A/TIA-449 DTE cable. Figure 36 EIA/TIA-449 DTE Cable Assembly Ta b l e 37 describes EIA/TIA-449 DTE cable pinouts.
Serial Port Cable 61 EIA/TIA-449 DCE Cable Pinouts Figure 37 illustrates the EIA/TIA-449 DCE cable. Figure 37 EIA/TIA-449 DCE Cable Assembly Ta b l e 38 describes EIA/TIA-449 DCE cable pinouts.
62 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS EIA-530 DTE Cable Pinouts Figure 38 illustrates the EIA-530 DTE cable. Figure 38 EIA-530 DTE Cable Assembly Ta b l e 39 describes EIA-530 DTE cable p inouts.
T1 Cable 63 T1 Cable Figure 39 illustrates the T1 cable. Figure 39 T1 Cable Ta b l e 40 describes T1 cable pinouts. ISDN BRI Cables Figure 40 illustrates the the ISDN S/T Port cable. Figure 40 ISDN S/T Port Cable Ta b l e 41 describes ISDN S/ T port cable pinouts.
64 C HAPTER A: O PTIONAL C ABLE S PECIFICATIONS Figure 41 ISDN U Port Cable Ta b l e 42 describes ISDN U p ort cable pinouts. Ta b l e 42 ISDN U Port Cable Pinouts RJ-45 Signal 1 - 2 - 3 - 4 Ring 5 Ti.
B O BTAINING S UPPORT FOR YOUR R OUTER Register Y our Product to Gain Service Benefits T o take advantage of warranty and other se rvice benefits, you must first register your product at http://eSupport.3com.com/ . 3Com eSupport services ar e based on accounts that you create or have author ization to access.
66 A PPENDIX B: O BTAINING S UPPORT FOR YO UR R OUTER Software Upgrades ar e the software re leases that follow the software version included with your original product. In order to access upgrades and r elated documentation you must first pu rchase a s ervice contract from 3Com or your res e ll e r .
Telephone Technical Support and Repair 67 From anywhere in these regions, call: +44 (0)1442 435529 From the following countries, you may u se the numbers s hown: Austria Belgium Denmark Finland France.
68 A PPENDIX B: O BTAINING S UPPORT FOR YO UR R OUTER.
An important point after buying a device 3Com 3015 (3C13615) (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com 3015 (3C13615) yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com 3015 (3C13615) - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com 3015 (3C13615) you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com 3015 (3C13615) will certainly help you make a decision on the purchase.
If you already are a holder of 3Com 3015 (3C13615), but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com 3015 (3C13615).
However, one of the most important roles played by the user manual is to help in solving problems with 3Com 3015 (3C13615). Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com 3015 (3C13615) along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
