Instruction/ maintenance manual of the product Presario 2100 series HP (Hewlett-Packard)
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HP Pavilion ze5200 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC C.
© 2003 Hewlett-Packard Company Microsoft and Windows are tradem arks of Microsoft Corporati on in the U.S. and/or other countries. Int el, Celeron, and Pentium are trademarks of Int el Corporati on in the U.S. and/ or other countries. All ot her product names m entioned herein ma y be trademarks of their respect ive companies.
Contents Product Information ...................................................................................................... 1-1 Features ..........................................................................................................
Replaceable Parts ........................................................................................................... 4-1 Reference Information .................................................................................................. 5-1 Password Removal Policy .
Tables Table 1-1. Notebook Products ................................................................................................... .......... 1-1 Table 1-2. Product Comparisons .....................................................................
Introduction This manual provides reference inform ation for servicing the HP Pavilion ze5200, ze4200, and ze4100 Notebook PCs (technology code KE), Com paq Evo Notebook 1050v and 1010v Series (technology code KE), and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs (technology code KE).
1 Product Information The following list of HP and Com paq notebook products is current at the time of publication but is subject to change. Table 1-1. Notebook Products Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze5200 Notebook PC (continued) DC818A ABU Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DC818A UUZ Pentium 4-D 2.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4200 Notebook PC (continued) DC710A ABE Athlon 1.67-GHz 15.0-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC710A ABH Athlon 1.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4200 Notebook PC (continued) DD511A ABN Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion DD672A AB1 Pentium 4-M 1.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Evo Notebook N1050v Series DC749A ABF Celeron 1.6-GHz 14.1-in XGA 30 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC749A ABH Celeron 1.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Evo Notebook N1010v Series F5771 J/ABJ Celeron 1.6-GHz 14.1-in XGA 20 GB CD + diskette 128 MB/uma LAN + modem Li ion F5772 J/ABJ Celeron 1.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2500 Series Mobile PC (continued) DC727A AB1 Pentium 4-D 2.66-Hz 15.0-in SXGA 40 GB combination + diskette 512 MB/64 MB integrated iNIC + modem Li ion DC728A AB1 Pentium 4-D 2.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mobile PC DB381A ABA Athlon 1.53-GHz 14.1-in XGA 40 GB combination/ no diskette 512 MB/64 MB integrated iNIC + modem Li ion DB382A ABA Athlon 1.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mobile PC (continued) DC735A ABC Celeron 1.6-GHz 14.1-in XGA 30 MB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC735A ABL Celeron 1.
Notebook Product * CPU ** Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Compaq Presario 2100 Series Mobile PC (continued) DC742A UUG Celeron 1.6-GHz 14.1-in XGA DVD + diskette 256 MB/64 MB integrated iNIC + modem Li ion Celeron 1.8-GHz 15.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mobile PC (continued) DC806A ABH Celeron 1.6-GHz 14.1-in XGA 20 GB combination + diskette 256 MB/64 MB integrated iNIC + modem Li ion DC806A AB7 Celeron 1.
Notebook Product * CPU ** Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/uma LAN + modem Li ion F5781 H/ABZ Celeron 1.
Table 1-2. Product Comparisons HP Pavilion ze5200 HP Pavilion ze4200 Processor* Pentium 4-D (2.0-, 2.4-, and 2.8-GH z) Pentium 4-M (1.8- and 2.0-GHz) Celeron (1.6-, 1.7-, 1.8-, and 2.0-GHz) Athlon (1.53-, 1.37-, and 1.80-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512 MB modules.
Compaq Evo Notebook N1010v Compaq Presario 2500 Processor* Celeron (1.6- and 1.8-GHz) Pentium 4-D (2.0-, 2.4-, and 2.6-GHz) Memory Up to 512 MB SDRAM using 256 MB modules. At least 128 MB SDRAM preinstalled. Up to 512 MB SDRAM using 256 MB modules. At least 256 MB SDRAM preinstalled.
Features The following three illustrations show the notebook’s ma in external features. For an exploded view of the notebook, see page 4-2. Figure 1-1. Front View 1. Notebook open/close latch. 2. One-touch buttons. 3. Keyboard status lights. 4. Pow er button.
Figure 1-2. Back View 13. AC adapter jack. 14. T wo universal serial bus (USB) ports. 15. LAN port.* 16. S-video port.* 17. Parallel port (LPT 1). Use this port for a parallel printer or other parallel device. 18. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device.
Figure 1-3. Bottom View 28. Hard disk drive. 29. Battery latch. 30. SDRAM door. 31. Reset button. 32. Port replicator connect.* 33. Mini-PCI door (no user parts inside).
Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop your notebook using its power button. H owever, at certain times you m ight want to use other methods to start or stop the notebook—depending on power considerations, ty pes of active connections, and start-up time.
Checking the Status of the Notebook The main status lights on the front of the notebook re port power status, battery status, and hard disk activity. Table 1-4. Main Status Lights (front of notebook) Meaning Pow er status On: notebook is on (even if the display is off).
Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key —a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. Table 1-6. Fn Hot Keys Hot Key Effect Fn+F1 Decreases the display brightness.
Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the or der listed. Press the power button to restart. • If possible, shut down Windows: Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart.
Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks). Table 1-7. Specifications Physical A ttributes Size (14-inch display): 328 × 272 × 33 mm (12.
Processor and Bus Architecture (continued) Compaq Presario 2100: 1.8-, 1.9-, 2.0-, or 2.2-GHz Intel Mobile Pentium 4 processor-M w ith Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1. 3-V core low - power processor w ith 400-MHz processor system bus.
Modem (certain models) Software-based modem. Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.
Table 1-8. Accessories Accessory Description Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze.
Accessory Description Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 Pow er Options F4600-60901 AC-Adapter-Ultraslim Delta 75W s/PFC • • F4809-60901 319411-001 Battery, LiIon 4.
Internal Design The motherboard PCA is the central com ponent of the notebook’s design. It plays a role in virtually all system functions. The CPU m odule and most other subsystems connect to the m otherboard. The following figure shows the connections am ong the notebook’s replaceable electronic m odules.
Table 1-9. Functional Structure Description Bootup CPU module Motherboard Hard disk drive Floppy drive Main processor (MMO). Primary system circuitry , system BIOS. First source of disk-based startup code. Second source of di sk-based startup code. Processor CPU module Motherboard Main processor, numeric dat a processor, L1 and L2 cache.
2 Removal and Replacement This chapter tells you how to remove and replace the notebook’s com ponents and assemblies. The it ems mar ke d b y • in the following table are user-replaceable. Table 2-1. Removal Cross-Reference • Assembly, speaker (page 2-12).
Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 – 2,5 1.
Disassembly Flowchart The following diagram shows the general “path” you will use when disassem bling the notebook to access any particular component.
Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch, then pull the battery out of its com partment.
Removing a SDRAM Module (User-Replaceable) The notebook has no system m emory built into its m otherboard, but has two slots for SDRAM modules. One slot contains an SDRA M module that was factory installed.
Removing the Wireless LAN Mini-PCI Card (User-Replaceable) Certain notebooks include a wireless LAN m ini-PCI card under the mini-PCI door on the bottom of the notebook. Caution Handle the Mini-PCI card only by its edges and provide proper grounding, or you might damage the card through electrostatic discharge.
Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in “Recovering the Fa ctory Software,” as shown on the next page.
4. 5. Remove the screws from the drive and drive tray, then lift the drive out of the tray. Remove the connector from the hard disk drive. Figure 2-6. Removing the Hard Disk Drive Tray Recovering the Factory Software The following procedure describes how to recover the notebook’s original software and operating system.
Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-4. Replacing Small Parts (User-Replaceable) Part Replacement Procedu re Rubber screw plugs, display (on displa y bezel) Insert a small flat-blade screwdriver under the rubber screw plug and pry it loose.
Removing the Keyboard Cover (User-Replaceable) Required Equipment • #1 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. 2. 3. Unplug the AC adapter, if present, and then remove the battery . Remove the two hinge cover screws that secure the keyboard cover to the rear of the notebook.
4. If necessary, while holding the center of the cover, carefully insert the flat-blade screwdriver under the right side of the display assembly hinge, gently pry up, and then lift the cover out. This procedure might need to be repeated on the left side of display assem b ly hinge to completely remove the cover.
Removing the Speaker Assembly (User-Replaceable) Note: The following speaker assembly remo val procedures apply only to Compaq Evo Notebook N1010v and Compaq Presario 1100 Seri es notebooks. The Pavilion ze4100 Series notebook speakers are integrated into the top case.
Removing the Keyboard (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if present, and remove the battery . Remove the keyboard cover (page 2-10). Remove the screws that secure the keyboard to the top case.
Screw, M2.5×4mm (4) Figure 2-9. Removing the Key board 2-14 Removal and Replacement Service Manual.
Removing the Switchboard PCA (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, if present, and then remove the battery .
Removing the CD/DVD Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Keyboard cover (page 2-10).
Removing the Display Assembly (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. 7. Unplug the AC adapter, if present, and remove the battery . Remove the keyboard cover (page 2-10).
Screws, silver M2x4mm (2) Screws, M2.5×6mm (8) Figure 2-12. Removing the Display Assembly 2-18 Removal and Replacement Service Manual.
Reassembly Notes Important After replacing the display assembly or motherboar d, you must use the Se rvice Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display.
Removing the Top Case (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-6).
Screw, M2.5×6mm (15) Screw, M2.5×4mm Screw, M2.5×7mm (2) Screw, M2.5×4mm Figure 2-13. Removing the Top Case Service Manual Removal and Replacement 2-21.
Removing the Floppy Drive (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. 6. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-6).
Screw, M2.5×4mm (2) Screw, M2.5×4mm (2) Figure 2-14. Removing the Floppy Drive Reassembly Notes Caution Do not excessively bend or fold the floppy driv e cable. Excessive flexing can damage the floppy drive cable connections. • Connect the floppy drive cable to the motherboard prior to replacing the floppy drive and hard disk drive guide.
Removing the Infrared (I/R) PCA (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. 5. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-6).
Reassembly Note Caution Use care when handling the I/R PCA cabl e. Damaging the cable can degrade notebook performance. • Make sure you route the I/R PCA cable between the left screw hole and the bottom case.
Removing the Heatsink (with Fan) (Authorized Service Providers Only) Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. 2. 3. 4. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-6).
Caution Do not spin the fan blades with your finger, or you could damage the fan’s bearings. Reassembly Notes • If the thermal pad is dam aged, use a sharp knife or scraper to carefully remove it from the heat sink, then attach a new thermal pad. • Install the heatsink screws in this order: 1.
Removing the CPU Module (Authorized Service Providers Only) Required Equipment • Small flat-blade screwdriver. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove the battery . Remove these additional assem blies: • Hard disk drive (page 2-6).
3. Turn the lock screw one-half turn counterclockwise to release the CPU module (you should hear a light snap). Carefully lift the CPU module off of its socket on the m otherboard. IMPORTANT: See th Caution on the nex page before reinstalling the CPU module! e t Figure 2-17.
Removing the Motherboard (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure Note: Before Replacing the Motherboard If possible, record the computer’s electronic se rial number before you replace the motherboard.
Caution: Wireless Models Be careful when removing and attaching antenna c ables. Damage to cables or connectors can degrade performance. Wireless models only: Remove the m ini-PCI door and unplug the two antenna cables from the mini-PCI card. Do not rem ove the mini-PCI card at this tim e.
Reassembly Notes Important After replacing the display assembly or motherboar d, you must use the Se rvice Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display.
1. 2. Remove the following com ponents from the old motherboard and install onto the new motherboard: • CPU module • Wireless LAN mini-PCI card (if present) • SDRAM modules Follow the reassembly notes in the section entitled “Rem oving the Motherboard” on page 2-32.
Replacing Components on a Bottom Case Reassembly Procedure 1. 2. 3. 4. 1. 2. 3. 4. 5. Transfer the plastic wireless panel, and if pr esent, the docking port cover from the old bottom case to the new bottom case. Install a new Microsoft Product ID label.
Replacing the Left and Right Antennas If you need to remove or replace an antenna, see the figure below. Caution Handle the connector ends of the antennas care fully. Failure to do so could degrade notebook performance. Handle the antenna routing metal tabs in the bo ttom case carefully.
Repairing the BIOS IC (Authorized Service Providers Only) The notebook’s BIOS IC cannot be replaced separately. If it is defective, you must replace the motherboard. In som e cases, however, you m ight be able to reprogram a m alfunctioning BIOS IC using either e-DiagTools for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk.
Using a BIOS Floppy Disk If you do not have a BIOS floppy disk, download the package from the Partnership Web site (see page vi) under Product Support Information in the Service and Support Library. Follow the instructions for creating the BIOS floppy disk.
Removing Other Components (Authorized Service Providers Only) Required Equipment • #0 and #1 Phillips screwdrivers. • Small flat-blade screwdriver. Removal Procedure 1. 2. Unplug the AC adapter, if present, and remove the battery . Remove the assem blies and follow the additional steps listed in the table below.
Component Remova l Procedure A dditional Steps Guide, HDD Keyboard cover (page 2-10). Speaker (page 2-12). Switchboard PCA (page 2-13). Keyboard (page 2-13). CD/DVD (page 2-16). Display (page 2-17). Top case (page 2-20). When replacing the HDD guide, make sure you only replace the two right screw s.
3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information ! Checking for customer abuse (page 3-3).
Troubleshooting The suggestions in this section can help isolate a nd repair the cause of a problem. To ensure quality repair, follow the basic troubleshooting steps shown below. Check the customer’s description of the problem and any supporting information.
Checking for Customer Abuse Some notebooks m ight appear to have been damaged by custom er abuse. Use these guidelines to help determine if this is the case: • If the shipping box is seriously damaged, custom er abuse cannot be declared. • If the damage could have a cause other than custom er abuse, customer abuse cannot be declared.
Swapping modules that m ight be defective with others known to be good is generally an ideal way to find the module responsible for the problem . A failure sym ptom is rarely caused by m ore than one module, so you will not usually need to replace m ore than one to correct a particular failure.
Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function e-Diagtools Pow er-On Self-Test Sycard PCCtest 450 WMI/ Toptools (if installed) BIOS Setup Bootup T ests Describes Configu.
If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem. Table 3-3.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Sluggish startup or shutdown. Use Tools tab in disk’s Properties sheet to check hard disk. Use Disk Defragmenter to optimize hard disk. Delete temporary and unneeded files.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook has short operating time when on battery. Turn down display brightness. Check timeout settings in Power in Control Panel. Check power management settings in BIOS Setup.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments AC adapter does not power notebook. Try another AC adapter, if available. AC adapter. Motherboard. AC adapter cannot be repaired, and must be replaced. Battery indicator is inaccurate.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Display Dark display, no light. Make sure notebook is turned on and warmed up. Check power supply . Make sure SDRAM modules are installed properly. Adjust display brightness.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Files corrupted. Run virus scan program. Check hard disk using Tools tab in disk’s Properties sheet. Test hard disk drive with e-Diagtools diagnostics. Back up files if possible, then use Recovery CDs to reformat hard disk and reinstall factory softw are.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Region Code error. DVDs contain embedded regional codes that prevent them from playing outside region in which they are sold. This error occurs when trying to play DVD intended for different region.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Touch pad General problems. Reset notebook (see page 1-21). Check settings in Control Panel. Make sure touch pad is enabled in Mouse Properties. By default, touch pad is disabled if external PS/2 mouse is connected, Use BIOS Setup to check settings.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Serial/Parallel/USB General problems. Check connections. Restart notebook. Use troubleshooters in Windows Help. Check settings in Control Panel. Check port settings in Device Manager.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments LA N/network General problems. Check cables and connections. Try connecting notebook to another network station (if applicable). If green light next to LAN port does not light, LAN cable may not be connected to network or network may be down.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Wireless General problems. Check TCP/IP setup in Control Panel. Check SSID, channel, and encryption settings. Mini-PCI card. Antenna PCAs. Motherboard. Make sure all cables are properly connected to mini- PCI card and motherboard.
Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Notebook pauses or runs sluggishly. May be normal Windows behavior (background processing can affect response time). Certain operations (such as virus scanning or file browsers) can affect performance.
Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below ). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25).
10. 11. 12. 13. 14. After each run, press F2 to return to the adva nced test screen, or press F4 to view the Support Ticket. Exit. Press F3 and then any key to exit and reboot.
First, confirm the failure by perform ing a “clean” boot, as described below. Note that if the notebook fails to restart with a clean boot, it requires repair. 1. 2. 3. 4. Remove all accessories, including SDRAM m odules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard.
Beep Codes* POST Description 2-1-4-3 Display BIOS copy right notice. 2-1-4-4 Initialize MultiBoot. 2-2-1-1 Display CPU ty pe and speed. 2-2-1-2 Initialize EISA board. 2-2-1-3 Test keyboard. 2-2-2-1 Set key click if enabled. 2-2-2-2 Enable USB devices.
Beep Codes* POST Description 3-4-4-1 Clear parity checkers. 3-4-4-2 Display MultiBoot menu. 3-4-4-3 Clear screen (optional). 3-4-4-4 Check virus and backup reminders. 4-1-1-1 Try to boot with INT 19. 4-1-1-2 Initialize POST Error Manager (PEM ). 4-1-1-3 Initialize error logging.
The following table lists POST messages and explanations for reported problem s. If the system fails after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error.
Message Description 02F4: EISA CMOS not writeable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended Direct Memory Access (DMA) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software Non-Maskable Interrupt (NMI).
System BIOS shadowed System BIOS copied to shadow RAM. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that can be reclaimed by a virtual memory manager.
Windows Management Instrumentation (WMI) The Windows Management Instrum entation is basically sets of rules for accessing inform ation about a notebook.
3. 4. Note The pointing devices are not active in BIOS Se tup, so you will need to use the keyboard to navigate: • Press the LEFT and RIGHT arrow keys to m ove among menus.
External Pointing Devices Disables the internal pointi ng devices w hen an external pointing device is connected. Auto Enables BIOS support for USB mouse, keyboard, and floppy drive during startup. Enabled Wake On LAN from Power Off Lets the notebook be turned on via the LAN port.
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3).
Figure 4-1. Exploded View 4-2 Replaceable Parts Service Manual.
Table 4-1. Replaceable Parts Part Exchang e Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4.
Part Exchang e Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 Description Number Part N.
Part Exchang e Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number P.
Part Exchang e Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number P.
Part Exchang e Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number P.
Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Pa.
Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Pa.
Part Exchange Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Pa.
Table 4-2. Accessory Replaceable Parts Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 110.
Table 4-3. Part Number Reference Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 0950-4162 F2072-69115 HDD-30.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Numb.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Numb.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Numb.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl 319457-001 • • No SPS-PROC P4 1.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Numb.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Numb.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Numb.
Part Exchange Part Pavilion ze5200 and Presario 2500 Pavilion ze4200, Evo N1050v, and Presario 2100 Pavilion ze4200 and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 User Description Number Description F5771J H5761H Repl F5761-60913 Label, Name set – KE • • Yes F5771-60901 F5771-69001 Display 14.
5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statem ent. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determ ine the proper removal procedure.
Hewlett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology, and m anufacturers cannot produce large displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic im perfection.
Table 5-1. LCD Guidelines Type of Imperfec tion Imperfections Not A llowed Electrical Imperfections: Bright dots (a) Dark dots (a) Mechanical Imperfections: Discoloration Polarizer bubbles, dents (b) Definitions of imperfections: a Bright or dark dot: a subpixel (red, green, or blue dot) that is stuck on or off.
Service Notes and Obsolete Parts Service notes containing important repair inform ation for these products will be issued as needed. These notes are available online at the Partnership Web site—see page vi.
Part Number 319733-001 Printed in U.S.A. 01/03.
An important point after buying a device HP (Hewlett-Packard) Presario 2100 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) Presario 2100 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) Presario 2100 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) Presario 2100 series you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) Presario 2100 series will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) Presario 2100 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) Presario 2100 series.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) Presario 2100 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) Presario 2100 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
