Instruction/ maintenance manual of the product nw9440 HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gui de HP C ompaq n w9 440 Notebook P C HP C ompaq nx9 4 20 Notebook P C Doc ument P art Number : 412 7 2 5-00 2 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervice Gui de iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
i v Maintenance and S ervice Gui de Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Cont ent s Maintenance and Se rvice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer for Disassembly .
v i Maintenance and S ervice Gui de Cont ent s 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements I.
Maintenance and Se rvice Guide 1–1 1 Product Des c ription The HP Compaq nw9440 Notebook PC and HP Compaq nx9420 Notebook PC of fer advanced modularity , Intel® Core Duo processors, and extensi ve multimedia support.
1–2 Maintenance and S ervice Gui de Product Description 1.1 F e a t u r e s ■ The follo wing processors, varying b y computer model: ❏ Intel Core Duo T2600 (2.17-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2300 (1.
Product Description Maintenance and Se rvice Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) device ■ Support for one T ype I or T ype II.
1–4 Maintenance and S ervice Gui de Product Description 1 .2 Reset ting t h e Com pu ter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
Product Description Maintenance and Se rvice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power .
1–6 Maintenance and S ervice Gui de Product Description 1 .4 External Com ponen ts The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Product Description Maintenance and Se rvice Guide 1–7 3 Batter y light ■ Amber : A batter y pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber: A batter y pack that is the only av ailable po wer source has reached a low-battery condition.
1–8 Maintenance and S ervice Gui de Product Description The external components on the right side of the computer are sho wn below and described in T a ble 1-2.
Product Description Maintenance and Se rvice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connect optional head phones or powe red stereo speakers . Also connects the audio function of an audio/v ideo de vice such as a tele vision or VCR.
1–10 Maintenance and Serv ice Guide Product Description The external components on the left side of the computer are sho wn below and described in T a ble 1-3. Left-Side Compon ents Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflo w to cool inter nal components.
Product Description Maintenance and S ervice Gui de 1–11 6 1394 por t Connects an opti onal 1394a de vice such as a scanner , digital camera, or digital camcorder . 7 Smar t card slot Suppor ts optional smar t cards. 8 PC Card slot Suppor ts optional T ype I, T ype II, or T ype III 32-bit (CardBus) or 16-bit PC Cards.
1–12 Maintenance and Serv ice Guide Product Description The external components on the rear panel of the computer are sho wn below and described in T a ble 1-4.
Product Description Maintenance and S ervice Gui de 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä Security solutions are designed to act as deterrents. These deterrents ma y not prev ent a product from being mishandled or stolen.
1–14 Maintenance and Serv ice Guide Product Description The standard ke yboard components of the computer are shown belo w and described in T able 1-5.
Product Description Maintenance and S ervice Gui de 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys and buttons perf or m additional tasks as hotke ys.
1–16 Maintenance and Serv ice Guide Product Description The computer top components are sho wn below and described in T able 1-6. T op Components T able 1-6 T op Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in standby .
Product Description Maintenance and S ervice Gui de 1–17 2 Wireless button T ur ns the wireless functionality on or off, but does not create a wireless connection.
1–18 Maintenance and Serv ice Guide Product Description The computer pointing de vice components shown belo w and described in T able 1-7. P ointing Dev ice Com ponents.
Product Description Maintenance and S ervice Gui de 1–19 T able 1-7 P ointing Device Components Item Component Function 1 P ointing stick (select models only) Mov es the pointer and selects or activates items on the screen. 2 P ointing stick buttons (select models only) Function like the le ft, middle, and right buttons on an e xter nal mouse.
1–20 Maintenance and Serv ice Guide Product Description The external components on the bottom of the computer are sho wn below and described in T a ble 1-8. Bott om Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y batter y bay Holds the primar y batter y pack.
Product Description Maintenance and S ervice Gui de 1–21 5 Memor y module compar tment Mini Card compar tment Contains one memor y slot that suppor ts replaceable memory modules.
1–2 2 Maintenance and Serv ice Guide Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Se rvice Guide 2–1 2 T roubleshooting Å W ARN IN G: Only au thori z ed techni ci ans trained b y HP should repair this equipment . All trouble shooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair .
2–2 Maintenance and S ervice Gui de T rouble shooting 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lo wer-left corner of the screen. In Computer Setup, the follo wing shortcuts are av ailable: ❏ T o change the language, press f2 .
T rouble shooting Maintenance and Se rvice Guide 2–3 Comp uter Setu p Defaults T o return all settings in Computer Setup to the values that were set at the factory: 1.
2–4 Maintenance and S ervice Gui de T rouble shooting Compute r Set up Menus The menu tables in this section provide an o vervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer .
T rouble shooting Maintenance and Se rvice Guide 2–5 Ta b l e 2 - 2 Security Menu Select T o Do This Setup pass word Enter , change, or delete a setup pass word. P ower-on pass word Enter , change, or delete a power-on pass word. P assw ord options ■ Enab le/disable stringent security .
2–6 Maintenance and S ervice Gui de T rouble shooting Ta b l e 2 - 2 Security Menu (Continued) Select T o Do This System IDs Enter user-defined computer asset and ownership tag. Disk Sanitizer Run Disk Sanitizer to destro y all e xisting data on the primar y hard dr ive .
T rouble shooting Maintenance and Se rvice Guide 2–7 Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language (or press f2 ). Change the Comput er Setup language. Boot options ■ Set f9 , f10 , and f12 dela y when star ting up. ■ Enable/disab le CD-ROM boot.
2–8 Maintenance and S ervice Gui de T rouble shooting De vice configurations ■ Swap the functions of the fn k ey and left ctrl key . ■ Enable/disab le multiple standard pointing de vices at star tup. (T o set the computer to suppor t only a single, usually nonstandard, pointing de vice at star tup, select Disabl e.
T rouble shooting Maintenance and Se rvice Guide 2–9 De vice configurations (Continued) ■ Enable/disab le SA T A Native Support. ■ Enable/disab le Dual Core CPU . ■ Enable/disab le Secondar y Batter y F ast Charge. Built-In De vice Options ■ Enable/disab le embedded WW AN Device Radio .
2–10 Maintenance and Serv ice Guide T rouble shooting 2.2 T roub leshooting Flo wc har ts Ta b l e 2 - 5 T roub leshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
T rouble shooting Maintenance and S ervice Gui de 2–11 Flo wch ar t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–12 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.2—No P ow er , P art 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working.
T rouble shooting Maintenance and S ervice Gui de 2–13 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 .
2–14 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.4—No P ow er , P art 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet.
T rouble shooting Maintenance and S ervice Gui de 2–15 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T rouble shooting Maintenance and S ervice Gui de 2–17 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–18 Maintenance and Serv ice Guide T rouble shooting F lo wcha rt 2 .8 —No nfu ncti on ing Do cki ng D e vi ce (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device.
T rouble shooting Maintenance and S ervice Gui de 2–19 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet.
2–20 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 0—N o OS Loadin g, H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T rouble shooting Maintenance and S ervice Gui de 2–21 Flowc h ar t 2. 1 1—N o O S L oa di ng , H ard D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–2 2 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2. 1 2—N o OS Loadin g, Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T rouble shooting Maintenance and Se rvice Guide 2–2 3 Flo wch ar t 2. 1 3—No OS Loadin g, Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–2 4 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T rouble shooting Maintenance and Se r v ice Guide 2–2 5 Flo wc har t 2. 1 5—No Au dio, P a rt 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 6 Maintenance and Serv ice Guide T rouble shooting Flo wc har t 2. 1 6 —No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T rouble shooting Maintenance and Se rvice Guide 2–2 7 Flo wch ar t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 8 Maintenance and Serv ice Guide T rouble shooting Flo wch ar t 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T rouble shooting Maintenance and Se rvice Guide 2–2 9 Flo wch ar t 2. 1 9—N onfunc tioning P ointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–30 Maintenance and Serv ice Guide T rouble shooting Flo wc h art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Se rvice Guide 3–1 3 I llustra ted P a r ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Maintenance and S ervice Gui de Illustr ated P arts Catalog 3.2 Comp uter M ajor Com ponents Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna transceivers and cables) 17.0-inch, WUXGA+WV A with AntiGlare 17.
3–4 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards without pointing .
3–6 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 8 T ouchPads (include T ouchP .
3–8 Maintenance and S ervice Gui de Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 14 Bluetooth® module (include.
3–10 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 23 Mini Card modules 802.11b/g HS WLAN module fo r use in Nor th Amer ica 407107-001 802.
3–12 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 23 Mini Card modules (Continued) 802.11a/b/g GL WLAN module fo r use in the countr ies listed below .
3–14 Maintenance and Serv ice Guide Illustr ated P arts Catalog Com pu te r Ma jor Components.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 23 Mini Card modules (Continued) 802.
3–16 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3 .3 Di splay Assem bly Compo nents.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–17 T able 3-2 Display Assemb ly Components Spare P ar t Number Information Item Description Spare P ar t Number 1 Display bez el 409935-001 2 Display Hinge Kit 409937-001 3 Display panels 17.
3–18 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.4 P l a stic s Kit T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Include.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–19 3.5 Cab le Kit Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 4099.
3–20 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.6 M a s s S t ora ge D e vi ce s Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t N.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–21 3.7 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P a.
3–2 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog P ower cor ds: F or use in the United States 350055-001 F or use in Australia 350055-011 F or use in Europe 350055-021 F or use in th.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 3 USB 1.1 diskette drive 359118-001 Screw Kit (includes the f ollowing scre ws; refer to Appendix A, “Screw Listing, ” for more inf or mation on specifications and usage) 409945-001 ■ He x socket HM5.
3–2 4 Maintenance and Serv ice Guide Illustr ated P arts Catalog 3.8 Sequen tial P a rt N umber Listin g Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P ar t Number Description 325814-001 Nylon carrying case 359118-001 USB 1.
Illustr ated P arts Catalog Maintenance and Se r v ice Guide 3–2 5 380089-001 HP Doc king Station Miscellaneous Plastics Kit 391173-001 90-watt PFC A C adapter 391174-001 120-watt PFC A C adapter 398682-001 8-cell, 4.8-AH battery pack 407107-001 802.
3–2 6 Maintenance and Serv ice Guide Illustr ated P arts Catalog 407576-002 802.11a/b/g GL WLAN Mini Card module f or use in the MOW2 countries listed below: Aruba A ustri a Azerbaijan Bahrain Belgi.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 7 409911-021 K eyboard without pointing stick f or use inter nationally (includes P ointing Stick cable) 409911-031 K eyboard without p.
3–2 8 Maintenance and Serv ice Guide Illustr ated P arts Catalog 409911-171 K eyboard without pointing stick f or use in Saudi Arabia (includes pointing stick cab l e) 409911-201 K eyboard without p.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–2 9 409913-001 K eyboard with pointing st ick f o r use in the United States (includes pointing stick cab l e) 409913-021 K eyboard with .
3–30 Maintenance and Serv ice Guide Illustr ated P arts Catalog 409913-161 K eyboard with pointing stic k f or use in Latin Amer ica (includes pointing stick cab le) 409913-171 K eyboard with pointi.
Illustr ated P arts Catalog Maintenance and S ervice Gui de 3–31 409913-DD1 K eyboard with pointing stick f or use in Iceland (includes pointing stick cab le) 409931-001 Wireless Antenna Kit 409932-.
3–3 2 Maintenance and Serv ice Guide Illustr ated P arts Catalog 409951-001 T op cov er with 3 pointi ng stick buttons and 3 T ouchP ad buttons , for use with k eyboards with P ointing Stick 409952-.
Illustr ated P arts Catalog Maintenance and Se rvice Guide 3–3 3 409968-001 USB/audio board (include s audio board cab le and USB board cable) 409969-001 Intel Core Du o T2300 (1.67-GHz) proc essor (includes thermal paste) 409970-001 Intel Core Du o T2400 (1.
3–34 Maintenance and Serv ice Guide Illustr ated P arts Catalog 409985-001 2X Max D VD/CD-RW Combo Drive (includes bezel and optical drive brac ket) 409986-001 D VD±RW and CD-R W Double-La yer Comb.
Maintenance and Se rvice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–3 4. 3 Pr e v enting Damage t o Re mo v able Dri v es Remov able drives are fragile components that must be handled with care.
4–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.4 Pre venting Elec trostatic D ama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–5 4.5 P a c k a gin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and Replace ment Pr eliminarie s Maintenance and Se rvice Guide 4–7 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.
Maintenance and Se rvice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 101 scre ws and screw locks, in 12 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 5 .2 Di sassembl y Sequenc e Ch art Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 6.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 Section Description # of Screws Remo ved 6.10 Optical Drive 1 to remov e the optical drive 2 to remov e the optical drive brack et 6.11 Key b o a r d 4 6.12 Internal Memor y Module 0 6.
5–4 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 b . Slide and hold the battery pack locking latch 1 to the right. (The battery pack disengages from the computer .) c. Slide the battery pack release latch 2 to the right. d. Slide the battery pack 3 straight back and remov e it.
5–6 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 3. Loosen the two Phillips PM2.5×17.0 scre ws 1 that secure the hard dri ve cov er to the computer . 4. Lift the right side of the hard dri ve cov er 2 and swing it to the left.
5–8 Maintenance and S ervice Gui de Remo val and Replaceme nt Procedur es 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the left 3 to disconnect it from the system board.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–9 9. Remov e the four Phillips PM3.0×3.0 hard driv e frame scre ws 1 from each side of the hard driv e.
5–10 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–11 5 .6 Bluetooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard driv e ( Section 5.4 ). 3. Slide the Bluetooth module 1 out of the clip in the hard dri ve compartment.
5–12 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .7 Exter nal M emor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the three Phillips PM2.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
5–14 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .8 Mini C ard Module Mini Card Module Spare P ar t Number Information 802.11b/g HS WLAN module f or use in Nor th Amer ica 407107-001 802.11b/g HS WLAN module f o r use in the RO W countries listed below .
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–15 1. Prepare the computer for disassembly ( Section 5.3 ). 802.11a/b/g GL WLAN module fo r use in the MOW 2 countries listed below .
5–16 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Remov e the memory/Mini Card module compartment cov er ( Section 5.7 ). 3.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–17 5. 9 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module compartment cov er ( Section 5.7 ). 3. Use a non-conducti ve, flat-bladed tool to pry the R TC battery out of the socket.
5–18 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 0 O p t i c a l D r ive 1. Prepare the computer for disassembly ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–19 3. Remov e the T orx8 T8M2.5×9.0 screw 1 that secures the optical dri ve to the computer . 4. Use a flat-bladed tool to push the metal tab 2 to ward the right side of the computer .
5–20 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 1 Ke y b o a r d Ke yboard Spare P ar t Number Information K eyboards with pointing stic k (include s P ointing Stick c.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–21 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you.
5–2 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Remov e the four T orx8 T8M2.5×9.0 screws that secure the ke yboard to the computer . Re mov ing the Ke yboar d Scr ew s 4. T urn the computer display-side up with the front toward you.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 3 7. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the keyboard cable 2 . ✎ Step 8 applies only to computer models equipped with a pointing stick.
5–2 4 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 2 Internal Memor y Modul e 1. Prepare the computer for disassembly ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–2 5 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
5–2 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 3 Tou c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.11 ). 3. T urn the computer upside down with the front to ward you.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 7 4. Remov e the T orx8 T8M2.5×9.0 screw that secures the T ouchPad to the computer .
5–2 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. T urn the computer display-side up with the front toward you. 6. Open the computer . 7. Disconnect the T ouchPad cable 1 from the system board. ✎ Step 8 applies only to computer models equipped with a fingerprint reader .
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–2 9 11. If it is necessary to replace the T ouchPad cable, turn the T ouchPad upside do wn. 12. Disconnect the T ouchPad cable 1 from the T ouchPad board. 13. Remov e the T ouchPad cable from the clips 2 in the T ouchPad frame.
5–30 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 4 Modem Module 1. Prepare the computer for disassembly ( Section 5.3 ).
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–31 4. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the modem module to the system board. 5. Lift the right side of the modem module 2 to disconnect it from the system board.
5–3 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 5 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. T urn the computer upside down with the rear panel to ward you. 3. Remov e the four T orx8 T8M2.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 3 4. T urn the computer display-side up with front toward you. 5. Open the computer as far as possible. 6. Insert a thin flat-bladed tool under the hinge cov er sections 1 of the switch cov er and lift up until the switch cov er 2 disengages from the computer .
5–34 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 6 LED Board 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch cov er ( Section 5.15 ). 3. Remov e the four T orx8 T8M2.5×4.0 screws 1 and the T orx8 T8M2.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 5 5. 1 7 Fa n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Disconnect the fan cable 1 from the system board.
5–3 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 . 1 8 Proce ssor H ea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Remov e the fan assembly ( Section 5.17 ).
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–3 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits.
5–38 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 1 9 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.11 ) b . Fan assembly ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–3 9 2. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it.
5–40 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .20 V ideo B oard Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Remov e the fan assembly ( Section 5.17 ).
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–41 4. Loosen the four Phillips PM2.5×7.0 scre ws 1 that secure the video board heat sink to the computer . 5. Remov e the two T orx8 T8M2.5×4.0 scre ws 2 that secure the top cov er hinge to the computer .
5–4 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 6. Lift the rear edge of the top cov er hinge 1 until it rests at an angle. 7. Lift the front edge of the video board heat sink 2 until it clears the top cov er hinge, and then slide the video board heat sink forward and remo ve it.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 3 ✎ The thermal pads should be thoroughly cleaned from the surfaces of the video boards 1 and video board heat sink 2 each time the video board heat sink is remov ed. Thermal paste is included with all video board heat sink and video board spare part kits.
5–44 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 2 1 V i d e o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the fan assembly ( Section 5.17 ). 3. Remov e the video board heat sink ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 5 5. Lift the front edge of the video board 1 until it clears the top cov er hinge. 6. Slide the video board forward 2 at an angle and remo ve it from the socket. ✎ The video board is designed with a notch 3 to pre vent incorrect installation.
5–46 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .2 2 Displa y Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.7 ) and disconnect the wireless antenna cables from the Mini Card module ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 7 4. Close the computer and turn it upside do wn with the rear panel tow ard you. 5. Remov e the four T orx8 T8M2.5×9.0 screws 1 from the computer bottom that secure the display assembly to the computer .
5–48 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 7. T urn the computer display-side up with the front toward you. 8. Open the computer as far as it will open. 9. Disconnect the display cable 1 from the system board. 10. Remov e the wireless antenna cables 2 from the Mini Card compartment and the top cov er clips.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–4 9 Ä CAUT ION: Support the display a ssembl y when r emov ing the follow ing scr ew s. F ailure t o support the display asse mbly can r esult in damage to the display a ssembly and othe r computer components .
5–50 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es Display Assemb ly Subcomponents Spare P ar t Number Information Item Description Spare P ar t Number Displa y bezel 409935-001 Displa y Hinge Kit 409937-001 Displa y inv er ter 409933-001 Displa y panels 17.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–51 14. Remov e the following display bezel scre w covers: 1 T wo rounded rubber scre w cov ers 2 T wo flat rubber scre w cov .
5–5 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 15. Remov e the following display bezel scre ws: 1 Six T orx8 T8M2.5×7.0 screws 2 T wo Phillips PM2.0×6.0 scre ws 3 T wo stabilizer clips ✎ The display bezel scre ws and th e stabilizer clips are av ailable in the Display Scre w Kit, spare part number 409940-001.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 3 16. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly .
5–54 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 18. Remov e the four mylar screw co vers 1 and the four T orx8 T8M2.5×4.0 scre ws 2 that secure the display panel to the display enclosure. ✎ The mylar scre w cove rs are av ailable in the Display Screw Kit, spare part number 409940-001.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 5 19. Remov e the following display panel scre ws: 1 T wo T orx8 T8M2.5×4.0 scre ws that secure the display panel to the display enclosure 2 T wo Phillips PM2.5×7.0 scre ws that secure the display panel to the display enclosure 3 One T orx8 T8M2.
5–5 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 20. Remov e the display panel 1 , ambient light sensor board 2 , and display in verter 3 from the display enclosoure.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–5 7 21. Disconnect the follo wing cables: 1 Ambient light sensor board cable 2 Display panel cable 3 Backlight cable 22. Remov e the ambient light sens or board and display in verter .
5–5 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 23. If it is necessary to replace a display hinges, remov e the four Phillips PM2.0×4.0 scre ws 1 that secure each hinge to the display panel. 24. Remov e the display hinges 2 .
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–5 9 25. If it is necessary to replace the display latch actuator 1 , remov e the actuator from the display enclosure by using a small flat-bladed tool to press out on the tabs 2 on the actuator .
5–60 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 26. If it is necessary to replace th e display latch arm, slide and hold the arm 1 to the right. 27. Lift the right side of the arm 2 and swing it up and to the left until it rests at an angle.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–61 30. If it is necessary to replace the wireless antenna transcei vers and cables, release the retention tabs 1 built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.
5–6 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 33. If it is necessary to replace the microphone and cable, release the retention tabs 1 built in to the display enclosure shield that secure the microphone cable to the display enclosure.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 3 5. 23 Top C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment cov er ( Section 5.
5–64 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 3. Remov e the fourteen T orx8 T8M2.5×9.0 screws that secure the top cov er to the computer . Re mov ing the T op Co ve r Scr ew s, P art 1 4. T urn the computer right-side up with the front toward you.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 5 6. Lift the rear edge of the top cov er 1 to disengage it from the base enclosure. 7. Swing the top cov er 2 up and forward until the left and right sides of the top cov er disengage from the base enclosure.
5–66 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 24 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment cov er ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 7 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the speaker 2 from the base enclosure. Re mov ing the Speake r Re verse the abov e procedure to install the speaker .
5–6 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5. 2 5 Sys t e m B o a rd ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–6 9 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Optical dri ve ( Section 5.
5–7 0 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Disconnect the the follo wing cables from the system board: 1 Network cable 2 Modem cable 3 Bluetooth module cable 4 USB.
Re mov al and Replacemen t Procedur es Maintenance and S ervice Gui de 5–71 3. Remov e the T orx8 T8M2.5×7.0 screw 1 that secures the system board to the base enclosure. 4. Use the optical dri ve connector 2 to lift the right side of the system board until it rests at an angle.
5–7 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 6. If it is necessary to replace the modem connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 3 7. If it is necessary to replace the network connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure.
5–7 4 Maintenance and Servi ce Guide Remo val and Replaceme nt Procedur es 8. If it is necessary to replace the Bluetooth module cable, remov e the cable 1 from the clips 2 in the base enclosure and remov e the cable from the routing channel 3 in the base enclosure.
Re mov al and Replacemen t Procedur es Maintenance and Se rvice Guide 5–7 5 5 .2 6 USB/Au dio Board ✎ Full-featured models are equipped with a USB/audio board. Defeatured models are equipped with an audio board. The remov a l procedures are identical for both boards.
5–7 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 2. Remov e the USB cable 1 and audio cable 2 from the clips in the base enclosure. 3. Release the clip 3 that secures the USB/audio board to the base enclosure. 4. Remov e the USB/audio board 4 from the base enclosure.
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–77 5. If it is necessary to replace the USB/audio board cable, disconnect the cable from the board. ✎ The USB/audio board cable is included with the USB/audio board spare part kit and is also av ailable in the Cable Kit, spare part number 409990-001.
5–7 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 5 .2 7 P C Ca rd /S mart Car d As sem bl y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b .
Re mov al and Replacemen t Procedur es Maintenance and Se r v ice Guide 5–7 9 2. T urn the system board upside down with the PC Card eject button f acing away from you. 3. Remov e the four Phillips PM2.0×4.0 screws that secure the PC Card/smart card assembly to the system board.
5–80 Maintenance and Serv ice Guide Remo val and Replaceme nt Procedur es 4. T urn the system board top-side up with the PC Card eject button f acing away from you.
Maintenance and Se rvice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 3.3 to 3.8 cm 39.4 cm 27.4 cm 1.3 to 1.5 in 15.5 in 10.
6–2 Maintenance and S ervice Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Spe cificat ion s Maintenance and Se rvice Guide 6–3 Ta b l e 6 - 2 17.0-inch, WUXGA+WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–4 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 3 17.0-inch, WSXGA+WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
Spe cificat ion s Maintenance and Se rvice Guide 6–5 Ta b l e 6 - 4 17.0-inch, WXGA+WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.
6–6 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 5 Hard Drives 100-GB* 80-GB* 60-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Spe cificat ion s Maintenance and Se rvice Guide 6–7 Ta b l e 6 - 6 Primary 8-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 26.80 cm 5.30 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.
6–8 Maintenance and S ervice Gui de Spe cificat ion s Ta b l e 6 - 7 D VD±RW and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) .
Spe cificat ion s Maintenance and Se rvice Guide 6–9 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.
6–10 Maintenance and Serv ice Guide Spe cificat ion s Ta b l e 6 - 8 D VD/CD-RW Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) CD-ROM (M.
Spe cificat ion s Maintenance and S ervice Gui de 6–11 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
6–12 Maintenance and Serv ice Guide Spe cificat ion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervice Gui de 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Ke y or Microsoft Natural K eyboard IRQ2 C.
6–14 Maintenance and Serv ice Guide Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 .
Spe cificat ion s Maintenance and S ervice Gui de 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no.
6–16 Maintenance and Serv ice Guide Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Spe cificat ion s Maintenance and S ervice Gui de 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
6–18 Maintenance and Serv ice Guide Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y 48.
Maintenance and Se rvice Guide A–1 A Scre w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 409945-001, and the Display Screw Kit, spare part number 409940-001.
A–2 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×17 . 0 Scre w Locations Ta b l e A - 2 Phillips PM2.5×17.0 Screw Color Qty . Length Thread Head Width Black 2 17.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the hard driv e cover to the hard driv e (screws are captured on the cov er by C clips; documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–3 Phillips P M2 .5×13 .0 Scr ew Location Ta b l e A - 3 Phillips PM2.5×13.0 Spring-Loaded Screw Color Qty .
A–4 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .5×4. 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.
Scr ew Listing Maintenance and Se rvice Guide A–5 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 5 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Mini Card WL AN module to the computer (documented in Section 5.
A–6 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical driv e brac k et to the optical drive (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–7 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.
A–8 Maintenance and S ervice Gui de Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 8 screws that secure the displa y hinge to the display panel (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–9 Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the PC Card/smart card assembly to the system board (documented in Section 5.
A–10 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 .0 S cr ew L ocations Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–11 T orx8 T8M2 .5×9 .0 S cr ew L ocations Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y asse mbly to the computer (documented in Section 5.
A–12 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×9 .0 S cr ew L ocations Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 14 screws that secure the top co ver to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–13 T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the s witch co ver to the computer (documented in Section 5.
A–14 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the LED board to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–15 T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the video board heat sink to the computer (documented in Section 5.
A–16 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y asse mbly to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–17 T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y panel to the display enclosure (documented in Section 5.
A–18 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the displa y panel to the display enclosure (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–19 T orx8 T8M2 .5×19 .0 Sc re w Locati on Ta b l e A - 8 T orx8 T8M2.5×19.0 Screw Color Qty . Length Thread Head Width Black 1 19.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the LED boar d to the computer (documented in Section 5.
A–20 Maintenance and S ervice Gui de Scr ew Listing T orx8 T8M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the f an assemb ly to the computer (documented in Section 5.
Scr ew Listing Maintenance and S ervice Gui de A–21 T orx8 T8M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y bezel to the display assemb ly (documented in Section 5.
A–2 2 Mainte nance and Service Gui de Scr ew Listing T orx8 T8M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–2 3 T orx8 T8M2 .5×7 . 0 Scr ew L ocation Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the system board to the base enclosure (documented in Section 5.
A–2 4 Mainte nance and Service Gui de Scr ew Listing Phillips P M2 .5×7 . 0 Scre w Locations T able A-10 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that the processor heat sink to the computer (scre ws are secured to the heat sink by C clips; documented in Section 5.
Scr ew Listing Maintenance and Se r v ice Guide A–2 5 Phillips P M2 .5×7 . 0 Scre w Locations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty .
A–2 6 Mainte nance and Service Gui de Scr ew Listing Phillips P M2 .5×7 . 0 Scre w Locations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y panel to the display enclosure (documented in Section 5.
Scr ew Listing Maintenance and Se rvice Guide A–2 7 HM5 . 0×9 . 0 Scr ew L ock L ocations T able A-11 Hex Soc ket HM5.0×9.0 Screw Loc ks Color Qty . Length Thread Head Width Silver 2 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw loc ks that secure the video bo ard to the computer (documented in Section 5.
A–2 8 Mainte nance and Service Gui de Scr ew Listing Phillips P M2 .0×6 .0 Scr ew Locations T able A-12 Phillips PM2.0×6.0 Screws Color Qty . Length Thread Head Width Silver 2 6.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y bezel to the display enclosu re (documented in Section 5.
Maintenance and Se rvice Guide B–1 B Soft w are Ba c k u p and Rec o ver y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager .
B–2 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p t he Sy s tem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points.
Softwar e Back up and Reco very Maintenance and Se rvice Guide B–3 Ba c king U p t he En tire Hard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders.
B–4 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very Ba c king U p Modifications M ad e to t he S y s tem When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specif ic point in time.
Softwar e Back up and Reco very Maintenance and Se rvice Guide B–5 Schedulin g Bac kups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next .
B–6 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very HP Backup and Recov ery Manager allows you to ■ Create r ecovery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability .
Softwar e Back up and Reco very Maintenance and Se rvice Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or DVD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager .
B–8 Maintenance and S ervice Gui de Softw are Bac ku p and Reco very P er forming a Reco very from t he H ard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recov ery in W indows: 1.
Maintenance and Se rvice Guide C–1 C Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury .
C–2 Maint enance and Servi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maint enance and Servi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 .
C–6 Maint enance and Servi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure.
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all screws that secure the display panel frame to the display panel.
C–8 Maint enance and Servi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Display C omponent R ecyc ling Maintenance and Se rvice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r .
C–10 Maint enance and Servi ce Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent R ecyc ling Maintenance and S ervice Gui de C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel.
C–12 Maint enance and Servi ce Guide Display C omponent Recy cling Å W ARN IN G: The bac klight contains mer cury . Caution sh ould be ex erc ised w hen re mov ing and handling the backligh t to av oid damaging this component and cau sing exposur e to the merc ury .
Display C omponent R ecyc ling Maintenance and S ervice Gui de C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Maint enance and Servi ce Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and Se rvice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel.
D–2 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Seria.
Connec tor P in Assignments Maintenance and Se rvice Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 .
D–4 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connec tor P in Assignments Maintenance and Se rvice Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Serv ice Guide Connec tor Pin As signments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused.
Maintenance and Se rvice Guide E–1 E P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cor d Set Requirements Maintenance and Se rvice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number A.
E–4 Maintenance and S ervice Gui de P ow er Cor d Set Requirements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Se rvice Guide Index–1 Ind e x 4–3 1394 port 1–11 A AC adapter, spare part numbers 3–21 , 3–25 , 3–34 accessory battery connector 1–20 arrow keys 1–15 audio troubleshoo.
Index–2 Maintenance and Se r vi ce Guide Index right-side 1–8 top 1–16 , 1–18 computer feet illustrated 3–18 locations 5–10 Computer Setup overview 2–1 computer specifications 6–1 conn.
Index Maintenance and Se rvice Guide Index–3 display panel illustrated 3–16 removal 5–56 spare part numbers 3–17 , 3–33 , 3–34 , 5–50 , 5–56 display release button 1–7 Display Screw .
Index–4 Maintenance and Se r vi ce Guide Index nonfunctioning device 2–27 nonfunctioning docking device 2–18 nonfunctioning keyboard 2–28 nonfunctioning pointing device 2–29 fn key 1–15 fr.
Index Maintenance and Se rvice Guide Index–5 memory module compartment 1–21 memory/Mini Card module cover illustrated 3–18 removal 5–12 microphone illustrated 3–19 removal 5–62 microphone .
Index–6 Maintenance and Se r vi ce Guide Index PC Card/smart card assembly removal 5–78 spare part number 3–9 , 3–31 , 5–78 plastic parts 4–2 Plastics Kit contents 3–18 spare part number.
Index Maintenance and Se rvice Guide Index–7 DVD/CD-RW Combo Drive 6–10 DVD±RW and CD-RW Combo Drive 6–8 , 6–10 hard drive 6–6 I/O addresses 6–15 interrupts 6–13 memory map 6–18 optic.
Index–8 Maintenance and Se r vi ce Guide Index USB/audio board removal 5–75 spare part number 3–7 , 3–33 , 5–75 USB/audio board cable illustrated 3–19 removal 5–77 V vents 1–21 video b.
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