Instruction/ maintenance manual of the product nc6400 HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gu id e HP C ompaq nc6 4 00 Noteboo k P C Doc ument P art Number: 4 06 8 4 7 -001 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel and Core are tradem arks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
iv Maintenance and Servi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Conte nts Maintenance and Serv ice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
vi Maintenance and Servi ce Guide Cont ent s 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index.
Maintenance and Serv ice Guide 1–1 1 Product D esc ription The HP Compaq nc6400 Notebook PC of fers advanced modularity , Intel® Core™ Duo and Core Solo processors, and extensi ve multimedia support.
1–2 Maintenance and Servi ce Guide Produc t D esc ription 1.1 F e a t u r e s ■ The follo wing processors, varying b y computer model: ❏ Intel Core Duo T2600 (2.17-GHz) processor ❏ Intel Core Duo T2500 (2.00-GHz) processor ❏ Intel Core Duo T2400 (1.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–3 ■ External 90- and 65-watt A C adapters with 3-wire power cord, v arying by computer model ■ 8-cell and 4-cell Li-Ion batteries ■ Stere.
1–4 Maintenance and Servi ce Guide Produc t D esc ription 1 .2 Reset tin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w the steps below to reset the password.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power .
1–6 Maintenance and Servi ce Guide Produc t D esc ription 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–7 3 Batter y light ■ Amber : A battery is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A battery that is the only av ailable pow er source has reached a low-battery condition.
1–8 Maintenance and Servi ce Guide Produc t D esc ription The external components on the right side of the computer are sho w n belo w and described in T able 1-2.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1 Smar t card slot Suppor ts optional smar t cards and Jav a™ Cards. 2 MultiBa y II device Suppor ts an op tical disc. The type of optical drive v ar ies by computer model.
1–10 Maintenance and Serv ice Guide Produc t D esc ription The external components on the left side of the computer are sho w n belo w and described in T able 1-3.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflo w to cool inter nal components. Ä T o pre vent ov erheating, do not obstruct vents . Use the computer only a hard, flat surf ace.
1–12 Maintenance and Serv ice Guide Produc t D esc ription The external components on the rear panel of the computer are sho w n belo w and described in T able 1-4.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä Security solutions are designed to act as deterrents.
1–14 Maintenance and Serv ice Guide Produc t D esc ription The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–15 T able 1-5 Standard K eyboar d Components Item Component Function 1 fn ke y Ex e cutes frequently used system functions when pressed in combination with a function ke y or the esc key . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light.
1–16 Maintenance and Serv ice Guide Produc t D esc ription The computer top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–17 T able 1-6 T op Components Item Component Function 1 P ower b utton When the computer is: ■ Off , press to tur n on the computer . ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standby .
1–18 Maintenance and Serv ice Guide Produc t D esc ription The computer top components are sho wn below and described in T able 1-7. To p C o m p o n e n t s.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–19 T able 1-7 T op Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on. ■ Blinking: The computer is in standby . ■ Blinking rapidly: An A C adapter with a higher pow er rating should be connected.
1–20 Maintenance and Serv ice Guide Produc t D esc ription The computer pointing de vice components are sho wn below and described in T able 1-8. P ointing De vice C omponents.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–21 T able 1-8 P ointing Device Components Item Component Function 1 P ointing stick Mov es the pointer and selects or activates items on the screen. 2 P ointing stick b utton s Function lik e the left, middle, and right buttons on an e xter nal mouse.
1–2 2 Maintenance and Servi ce Guide Produc t D esc ription The external components on the bottom of the computer are sho w n belo w and described in T able 1-9. Bottom Components Ta b l e 1 - 9 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y .
Pr oduct Descr iption Maintenance and Serv ice Guide 1–2 3 5 Exhaust ve nts Provides airflo w to cool inter nal components. Ä T o pre vent ov erheating, do not obstruct vents .
1–2 4 Maintenance and Servi ce Guide Produc t D esc ription 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARNI NG: Only author iz ed technic ians tr ained by HP should re pair this equipment . All tr oubleshooting and r e pair pr ocedures ar e detailed to allo w only subass embly-/module-lev el repair .
2–2 Maintenance and Servi ce Guide T roubleshooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter .
T roubleshooting Maintenance and Serv ice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assword Enter , change, or delete an Setup pass word. P ower-On P assword Enter , change, or delete a pow er-on password.
2–4 Maintenance and Servi ce Guide T roubleshooting Selectin g from the Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quick co mprehensiv e self test on hard drives in the system that suppor t the test f eatures.
T roubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from th e S ystem Con figur atio n Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system.
2–6 Maintenance and Servi ce Guide T roubleshooting 2.2 T roubleshootin g Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wchar ts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
T roubleshooting Maintenance and Serv ice Guide 2–7 Flo wc har t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–8 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.2—No P ow er , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2.3—No P o wer , Part 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another computer , or replacing it.
2–10 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce. Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2–11 Flowc ha r t 2.5— No P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.6—No Vid eo, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.7—No Vid eo, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Serv ice Guide T roubleshooting F lo wcha rt 2. 8— Non fu nct ion in g D ock ing De v ic e (if applicable) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device.
T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.9—No O peratin g S ystem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet.
2–16 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 0—N o OS Loadin g, H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–17 Flowc h ar t 2. 1 1—N o O S Lo a din g , H ard D rive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 2—N o OS Loadin g , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc har t 2. 1 3—No OS Loadin g, Disk et te Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 5—No Au dio, P ar t 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 7—Nonfun ctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K ey board Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T roubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wc har t 2. 1 9—N onfunc tioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No Net wor k/Modem Conne c tion Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and computer model number located on the bottom of the computer .
3–2 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.2 Comp uter M ajor Com ponents Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna transceivers and cables) 14.1-inch, WXGA+ 14.
3–4 Maintenance and Servi ce Guide Illustrated P art s Catalog Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Cable Kit 418876-001 5a 5b 5c .
3–6 Maintenance and Servi ce Guide Illustrated P art s Catalog Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 14 Fan assemb ly 418886-001 15.
3–8 Maintenance and Servi ce Guide Illustrated P art s Catalog Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 22 Hard drives 7200 r pm 60 GB.
3–10 Maintenance and Serv ice Guide Illustrated P art s Catalog Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 25 Mini Card WLAN modules 802.11b/g HS WLAN module fo r use in Nor th America 407107-001 802.
3–12 Maintenance and Serv ice Guide Illustrated P art s Catalog Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 25 Mini Card WLAN modules (Continued) 802.11a/b/g GL WLAN module f or use in the countries listed below .
3–14 Maintenance and Serv ice Guide Illustrated P art s Catalog Comp ute r Major Componen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 25 Mini Card WLAN modules (Continued) 802.
3–16 Maintenance and Serv ice Guide Illustrated P art s Catalog 3 .3 Displa y Assembl y Co mponent s.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 T able 3-2 Display Assemb ly Components Spare P ar t Number Information Item Description Spare P ar t Number 1 Display bezel 418889-001 2 Display panels 14.
3–18 Maintenance and Serv ice Guide Illustrated P art s Catalog 3.4 P l asti c s Kit.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–19 T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Includes: 418877-001 1 PC Ca.
3–20 Maintenance and Serv ice Guide Illustrated P art s Catalog 3.5 Cab le Kit Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 41887.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–21 3.6 M a s s S t ora g e D e vi c es Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t .
3–2 2 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.7 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P a.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 3 P ower cords: F or use in the United States 350055-001 F or use in Australia 350055-011 F or use in Europe 350055-021 F or use in the.
3–2 4 Maintenance and Servi ce Guide Illustrated P art s Catalog USB 1.1 diskette drive 359118-001 Screw Kit (includes the f ollowing screws; ref er to Appendix A, “Screw Listing, ” f or more information on specifications and usage) 418878-001 ■ Phillips PM3.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 5 3.8 Sequen tial P ar t Number Lis ting Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P ar t Number Description 325814-001 Nyl.
3–2 6 Maintenance and Servi ce Guide Illustrated P art s Catalog 407107-001 802.11b/g HS WLAN Mi ni Card module for use in Nor th Amer ica 407107-002 802.11b/g HS WLAN Mini Card module for use in the R OW countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407107-291 802.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 7 407576-002 802.11a/b/g GL WLAN Mini Card module f or use in the MOW2 countries listed below: Aruba A ustr ia Azerbaijan Bahrain Belgi.
3–2 8 Maintenance and Servi ce Guide Illustrated P art s Catalog 418851-001 1-DIMM, PC2-4200, 512-MB memory module 418852-001 1-DIMM, PC2-4200 , 1024-MB memory module 418853-001 1-DIMM, PC2-4200 , 2.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 9 418872-001 65-watt A C adapter 418873-001 90-watt non-PFC A C adapter 418874-001 Intel Core Du o T2600 (2.
3–30 Maintenance and Servi ce Guide Illustrated P art s Catalog 418890-001 14.1-inch, WXGA displa y panel 418891-001 14.1-inch, WXGA+ displa y panel 418892-001 Displa y Screw Kit 418893-001 Displa y Rubber Kit 418894-001 Displa y Brack et Kit 418895-001 Displa y enclosure 418896-001 14.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–31 418910-031 K eyboard f or use in the United Kingdom 418910-041 K eyboard f o r use in Ger many 418910-051 K eyboard f or use in F ranc.
3–3 2 Maintenance and Servi ce Guide Illustrated P art s Catalog 418910-A41 K eyboard f o r use in Belgium 418910-AB1 K eyboard f or use in T aiwan 418910-AD1 K eyboard f or use in Korea 418910-BA1 .
Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Servi ce Guide Remo val and R eplacement Preliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and R e placement Pr eliminaries Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enti ng Damage t o Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care.
4–4 Maintenance and Servi ce Guide Remo val and R eplacement Preliminar ies 4.4 Pre v enting El ec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and R e placement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P ac k a ging an d T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Servi ce Guide Remo val and R eplacement Preliminar ies 4.6 W orks tation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and R e placement Pr eliminaries Maintenance and Serv ice Guide 4–7 4.7 Groundin g Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Servi ce Guide Remo val and R eplacement Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repl acem ent Procedur es This chapter provides remo val and replacement procedures. There are as many as 81 scre ws, in 14 different sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disassem b l y Sequence C hart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.
5–4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es Section Description # of Screws Remo ved 5.10 Key b o a r d 3 5.11 RT C B a t t e r y 0 5.12 Internal Memor y Module 0 5.13 Modem Module 2 5.14 Mini Card WW AN Module 2 5.15 Switch Cov er 6 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing t he C omp uter for Disasse mbl y Before you begin an y remova l or installation procedures: 1.
5–6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Remov e the battery by follo wing these steps: a. T urn the computer upside do wn with the rear panel to ward you. b . Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.
5–8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve cover to the computer . 4. Lift the right side of the hard dri ve cov er 2 and swing it up and to the left.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve 3 to the left to disconnect it from the system board.
5–10 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 9. Remov e the four Phillips PM3.0×3.0 hard drive frame scre ws 1 from each side of the hard drive.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads.
5–12 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5 .6 Bluetoot h Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Bluetooth module cov er to the computer .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 4. Slide the Bluetooth module 1 to the right until the left side of the module is clear of the left side of the clip in the base enclosure. 5. Swing the left side of the Bluetooth module 2 out of the base enclosure.
5–14 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5 .7 External Memor y Module 1. Prepare the computer for disassembly (refer to Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 3. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the memory module compartment cov er to the computer . 4. Lift the right edge of the cov er 2 and swing it up and to the left.
5–16 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 5 .8 M ini Card WL AN Modul e Mini Card WLAN Module Spare P ar t Number Information 802.11b/g HS WLAN module f or use in Nor th America 407107-001 802.11b/g HS WLAN module f or use in the countr ies listed below .
5–18 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 802.11a/b/g GL WLAN module fo r use in the countr ies listed below . These countries are catego r ized as most of the world 2 (MO W2).
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Mini Card module compartment cov er to the computer .
5–20 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 6. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WLAN module.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 5. 9 M u l t i B ay I I D evi c e 1. Prepare the computer for disassembly ( Section 5.
5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the Phillips PM2.5×5.0 screw 1 that secures the MultiBay II de vice to the computer . 4. Push in on the right side of the MultiBay II de vice 2 . (The MultiBay II de vice partially protrudes from the MultiBay II.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 5. 1 0 Ke y b o a r d 1. Prepare the computer for disassembly ( Section 5.
5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the three T orx8 T8M2.5×11.0 screws that secure the ke yboard to the computer .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 4. T urn the computer display-side up with the front to ward you. 5. Open the computer as far as possible. 6. Slide the four release tabs 1 on the rear edge of the ke yboard forward.
5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the keyboard cable 2 . 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 11. If it is necessary to replace the pointing stick cable, turn the ke yboard upside down with the space bar to ward you. 12. Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2 .
5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 1 R TC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 418877-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 5 . 1 2 Internal Mem or y Module 1. Prepare the computer for disassembly ( Section 5.
5–30 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 5 . 1 3 Modem Module 1. Prepare the computer for disassembly ( Section 5.3 ).
5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the two Phillips PM2.0×6.0 screws 1 that secure the modem module to the system board. 4. Lift the right side of the modem module 2 to disconnect it from the system board.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 5 . 1 4 Mini C ard WW AN Modul e 1. Prepare the computer for disassembly ( Section 5.
5–34 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card WW AN module before disconnecting the cables, then disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card WW AN module.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 5. 1 5 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. T urn the computer upside do wn with the rear panel to ward you.
5–3 6 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5. T urn the computer display-side up with front to ward you. 6. Open the computer as far as possible. 7. Disconnect the po wer button board cable 1 from the system board. 8.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 5. 1 6 Power B u t t o n B o a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. Remov e the switch cover ( Section 5.15 ).
5–38 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 7 Fa n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the keyboard ( Section 5.10 ). 3. Remov e the switch cover ( Section 5.15 ). 4.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 5 . 1 8 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.
5–40 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Loosen the four Phillips PM2.0×10.0 scre ws 1 and the two Phillips PM2.0×13.0 scre ws 2 that secure the heat sink to the system board. 3. Remov e the heat sink 3 from the base enclosure.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 ✎ The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the heat sink 1 , processor 2 , Chip1 3 , and Chip2 4 each time the heat sink is remov ed.
5–4 2 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5. 1 9 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–4 3 2. Use a flat-bladed scre wdriver to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it.
5–44 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5 .20 Di s pla y Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Disconnect the wireless ante nna cables from the Mini Card WLAN module ( Section 5.8 ). 3.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 6. Close the computer and turn it upside do wn with the rear panel tow ard you. 7. Remov e the following scre ws: 1 T wo T orx8 T8M2.5×11.0 screws from the computer bottom 2 T wo T orx8 T8M2.
5–46 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. T urn the computer display-side up with the front to ward you. 9. Open the computer as far as it will open. 10. Disconnect the display cable 1 from the system board. 11. Remov e the wireless antenna cables 2 and 3 from the Mini Card compartment and the top cov er clips.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 Ä CAUT I ON: Su ppor t the display as sembly whe n remo ving the follo w ing scr ew s. F ailure to su ppor t the display as sembly can r esult in damage to the display a ssembly and other comput er components.
5–48 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es Display Assemb ly Components Spare P ar t Number Information Description Spare P ar t Number Displa y bezel 418889-001 Displa y panels 14.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 14. Remov e the following: 1 and 2 four rubber scre w covers ✎ The two rubber scre w cov ers 1 on the top edge of the display bezel are dif ferent from the two rubber screw co vers 2 on the bottom edge of the display bezel.
5–50 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 15. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 16. Remov e the display bezel 3 .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–51 17. If it is necessary to replace the display hinges, remov e the Phillips PM2.5×4.0 scre w 1 and the Phillips PM2.5×6.0 scre w 2 that secure each hinge to the display enclosure.
5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 19. Remov e the four mylar screw co vers 1 and the four Phillips PM2.0×3.0 scre ws 2 that secure the display panel to the display enclosure. 20. Remov e the two Phillips PM2.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 22. Disconnect the display 1 and backlight cables 2 from the in verter . 23.
5–54 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 24. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the two T orx T8M2.5×4.0 scre ws 1 that secure the left and right transcei vers to the display enclosure.
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 5. 2 1 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.
5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the following: 1 T wo rubber screw co vers 2 Nine T orx8 T8M2.5×11.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 4. T urn the computer right-side up with the front to ward you. 5. Disconnect the follo wing cables from the system board: .
5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Remov e the microphone 1 from the clip in the top cover and the cable 2 from the routing clips in the top cov er .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 7. Remov e the two T orx8 T8M2.5×7.0 scre ws that secure the top cov er to the base enclosure.
5–60 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Swing the rear edge of the top cov er 1 up and forward 2 until the left and right sides disengage from the base enclosure. 9. Remov e the top cover 3 . Re mov ing the T op Co ver Re verse the abov e procedure to install the top cover .
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–61 5 .2 2 PC Card/Digital M edia B oard 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.
5–6 2 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 2. Remov e the three Phillips PM2.5×5.0 screws 1 that secure the PC Card/digital media board to the system board. 3. Lift up on the right side of the PC Card/digital media board 2 to disconnect the board from the system board.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 4. If it is necessary to remov e the PC Card assembly from the digital media board, disengage the hooks 1 on the PC Card assembly from the tabs on the digital media board. 5.
5–64 Maintenance and Servi c e Guide Remo val and R eplacement Procedur es 5. 23 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–6 5 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the speaker 2 from the base enclosure. Re mov ing the Speaker Re verse the abov e procedure to install the speaker .
5–66 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 24 M i c r o p h o n e 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. K eyboard ( Section 5.10 ) b . Switch co ver ( Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 7 2. Disconnect the microphone cable 1 from the system board. 3. Remov e the microphone 2 from the base enclosure. Re mov ing the Micr ophone Re verse the abov e procedure to install the microphone.
5–6 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 2 5 Sys t e m B o a r d ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–6 9 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth board ( Section 5.6 ) c. MultiBay II de vice ( Section 5.
5–7 0 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the computer upside do wn with the front toward you. 3. Remov e the two Phillips PM2.0×6.0 screws on each side of the hard dri ve connector that secure the system board to the base enclosure.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–71 4. T urn the computer right-side up with the front to ward you. 5. Remov e the audio board cables 1 from the space between the system board and the base enclosure. 6. Disconnect the audio board cable 2 from the system board.
5–7 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Disconnect the modem module cable 1 from the system board. ✎ The modem module cable is av ailable in the Cable Kit, spare part number 418876-001.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 3 10. Remov e the four Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.
5–7 4 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 11. Use the hard dri ve connector 1 to lift the right side of the system board 2 until it rests at an angle.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 13. If it is necessary to replace the audio cable, disconnect the cable from the three connectors on the system board and remov e the cable. ✎ The audio cable is av ailable in the Cable Kit, spare part number 418876-001.
5–7 6 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 14. If it is necessary to replace the modem connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure.
Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–77 5 .2 6 MultiB a y I I E jec t A ssemb ly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b .
5–7 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Remov e the Phillips PM2.0×6.0 screw 1 that secures the MultiBay II eject assembly to the base enclosure. 3. Remov e the MultiBay II eject assembly 2 from the base enclosure.
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 2.9 to 3.4 cm 33.1 cm 23.9 cm 1.1 to 1.3 in 13.0 in 9.
6–2 Maintenance and Servi ce Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 14.1-inch, WXGA Dimensions Height Width Diagonal 21.3 cm 28.5 cm 35.8 cm 8.4 in 11.2in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 D VD±R W and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) ,.
6–6 Maintenance and Servi ce Guide Spe cificat ions Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level Audio-out, 0.
Specific atio ns Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 5 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digi.
6–8 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 6 System DMA Hard ware DMA S ystem Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Specific atio ns Maintenance and Serv ice Guide 6–9 Ta b l e 6 - 7 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 C.
6–10 Maintenance and Servi ce Guide Spe cificat ions IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 h.
Specific atio ns Maintenance and Serv ice Guide 6–11 Ta b l e 6 - 8 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no.
6–12 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Specific atio ns Maintenance and Serv ice Guide 6–13 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377.
6–14 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 9 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memor y .
Maintenance and Serv ice Guide A–1 A Scre w List ing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Scre w Kit, spare part number 418878-001, and the Display Scre w Kit, spare part number 418892-001.
A–2 Maintenance and Service Guide Scr ew Listing Phillips P M 2 .0×5 . 0 Scr ew L ocations Ta b l e A - 2 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 5 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–3 Phillips P M 2 .5×13 . 0 Scr ew L ocation Ta b l e A - 3 Phillips PM2.5×13.0 Spring-Loaded Screw Color Qty .
A–4 Maintenance and Service Guide Scr ew Listing Phillips P M 2 .5×5 . 0 Scr ew L ocation Ta b l e A - 4 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the MultiBa y II device to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–5 Phillips P M 2 .5×5 . 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the displa y a ssembly to the computer (documented in Section 5.
A–6 Maintenance and Service Guide Scr ew Listing Phillips P M 2 .5×5 . 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the PC Card/dig ital media board to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–7 Phillips P M 2 .5×5 . 0 Scr ew L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 9 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the system boar d to the computer (documented in Section 5.
A–8 Maintenance and Service Guide Scr ew Listing T orx8 T8M2 .5×11. 0 Scr ew Locati ons Ta b l e A - 5 T orx8 T8M2.5×11.0 Screw Color Qty . Length Thread Head Width Black 16 11.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the k eyboa rd to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–9 T orx8 T8M2 .5×11. 0 Scr ew Locati ons Ta b l e A - 5 T orx8 T8M2.5×11.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 11.0 mm 2.5 mm 5.0 mm Where used: 9 screws that secure the top co ve r to the computer (documented in Section 5.
A–10 Maintenance and Servi ce Guide Scr ew Listing Phillips P M 2 .0×6 .0 Sc re w Locations Ta b l e A - 6 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Silver 5 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the modem modu le to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–11 Phillips P M 2 .0×6 .0 Sc re w Locations Ta b l e A - 6 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 5 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the system boar d to the computer (documented in Section 5.
A–12 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×6 .0 Sc re w Location Ta b l e A - 6 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 5 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the MultiBa y II eject assembly to the base enclosure (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–13 Phillips P M 2 .0×3 .0 S cre w Locati ons Ta b l e A - 7 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card WLAN to the computer (documented in Section 5.
A–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M 2 .0×3 .0 S cre w Locati ons Ta b l e A - 7 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card WW AN to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–15 Phillips P M 2 .5×4. 0 Scr ew L ocations Ta b l e A - 8 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the po wer button board to the s witch cover (documented in Section 5.
A–16 Maintenance and Servi ce Guide Scr ew Listing Phillips P M 2 .5×4. 0 Scr ew L ocations Ta b l e A - 8 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y hinges to the display assemb ly (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–17 T orx8 T8M2 .5×4. 0 Scr ew L ocations Ta b l e A - 9 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenn a transceiv ers to the display assemb ly (documented in Section 5.
A–18 Maintenance and Servi ce Guide Scr ew Listing T able A-10 Phillips PM2.5×10.0 Screw Color Qty . Length Thread Head Width Silver 4 10.0 mm 2.5 mm 6.0 mm Where used: 1 F our screws that secure the heat sink to the computer (screws are secured to the heat sink by C- clips; documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–19 Phillips P M 2 .5×10. 0 and Phillips P M2 .5×13 .0 Sc re w Locatio n s.
A–20 Maintenance and Servi ce Guide Scr ew Listing Phillips P M 2 .0×2 .0 S cre w Locati ons T able A-12 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Black 4 2.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the s witch co v er to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–21 T orx8 T8M2 .5×7 . 0 Scr ew L ocation T able A-13 T orx8 T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the f an assembly to the computer (documented in Section 5.
A–2 2 Maint enance and Ser vi ce Guide Scr ew Listing T orx8 T8M2 .5×7 . 0 Scr ew L ocations T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–2 3 T orx8 T8M2 .5×7 . 0 Scr ew L ocations T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–2 4 Maintenance and Servi ce Guide Scr ew Listing T orx8 T8M2 .5×7 . 0 Scr ew L ocation T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co ve r to the computer (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–25 T orx8 T8M2 .5×7 . 0 Scr ew L ocations T able A-13 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 8 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.
A–2 6 Maintenance and Servi ce Guide Scr ew Listing Phillips P M 2 .5×6 .0 Sc re w Locati ons T able A-14 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Silver 8 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y bezel to the displa y assembly (documented in Section 5.
Sc rew Li s t i n g Maintenance and Serv ice Guide A–2 7 Phillips P M 2 .5×6 .0 Sc re w Locati ons T able A-14 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y hinges to the display assemb ly (documented in Section 5.
A–2 8 Maintenance and Service Guide Scr ew Listing Phillips P M 2 .5×6 .0 Sc re w Locati ons T able A-14 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y panel to the display assemb ly (documented in Section 5.
Maintenance and Serv ice Guide B–1 B Back up a nd R ec o v e ry Back up HP Backup and Recov ery Manager provides se veral wa ys to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recov ery Manager .
B–2 Maintenance and Servi ce Guide Back up and Reco very ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Ba ckin g Up S pecifi c Files or F ol ders Y ou can back up specific files or folders to the hard dri ve, to an optional external hard dri ve, or to discs.
Back up and Reco very Maintenance and Serv ice Guide B–3 Ba c king U p t he Entire H ard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the Windo ws operating system, software applications, and all personal f iles and folders.
B–4 Maintenance and Servi ce Guide Back up and Reco very Ba c king Up Modifica tions M ade to t he Sys t e m When you back up modifications since your last backup, you are creating system recov ery points. This allows you to sa ve a snapshot of your hard dri ve at a specific point in time.
Back up and Reco very Maintenance and Serv ice Guide B–5 Schedulin g Bac k ups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next . 3.
B–6 Maintenance and Servi ce Guide Back up and Reco very ✎ If you do not hav e a CD or D VD burner , a copy of the entire hard dri ve image can be stored on another hard driv e or on a network dri ve.
Back up and Reco very Maintenance and Serv ice Guide B–7 ■ Number each disc before inserting it into the optical dri ve of the computer . ■ If necessary , you can cancel Recove ry Media Creator before you hav e finished creating the reco very discs.
B–8 Maintenance and Servi ce Guide Back up and Reco very P er forming a Reco very from th e Hard Drive There are 2 ways to initiate a reco very from the hard driv e: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco very in Window s T o initiate a recovery in W indows: 1.
Maintenance and Serv ice Guide C–1 C Disp l a y C om ponen t Recy c ling Å W ARNI NG: The backli ght contains merc ury . Cauti on should be ex er cised w hen remo ving and handling the bac klight to av oid damaging this component and cau sing exposur e to the merc ury .
C–2 Maintenance and Servi ce Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent Recy cling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and screws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Servi ce Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent Recy cling Maintenance and Serv ice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 .
C–6 Maintenance and Servi ce Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure.
Display C omponent Recy cling Maintenance and Serv ice Guide C–7 7. T urn the display panel assembly upside do wn. 8. Remov e all screws that secure the display panel frame to the display panel.
C–8 Maintenance and Servi ce Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Display C omponent Recy cling Maintenance and Serv ice Guide C–9 11. Remov e the screws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward.
C–10 Maintenance and S er vi ce Guide Display C omponent Recy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent Recy cling Maintenance and Serv ice Guide C–11 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel.
C–12 Maintenance and Service Gui d e Display C omponent Recy cling Å W ARNI NG: The backli ght contains merc ury . Cauti on should be ex er cised w hen remo ving and handling the bac klight to av oid damaging this component and cau sing exposur e to the merc ury .
Display C omponent Recy cling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Maintenance and Service Gui d e Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel.
D–2 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Ser.
Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S.
D–4 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unus.
Maintenance and Serv ice Guide E–1 E P o w er C ord Set Requirem ents 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Maintenance and Servi ce Guide P ow e r Cor d Set Requir ement s Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cord Set Requir ements Maintenance and Serv ice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number .
E–4 Maintenance and Servi ce Guide P ow e r Cor d Set Requir ement s Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Serv ice Guide Index–1 Ind e x A AC adapter, spare part numbers 3–22 , 3–29 accessory battery connector 1–22 arrow keys 1–15 audio cable illustrated 3–20 removal 5–71 aud.
Index–2 Maintenance and Servi ce Guide Index left-side 1–10 rear 1–10 right-side 1–8 top 1–16 , 1–18 , 1–20 computer feet illustrated 3–19 locations 5–11 Computer Setup Advanced Menu.
Index Maintenance and Serv ice Guide Index–3 display panel illustrated 3–16 removal 5–52 spare part numbers 3–17 , 3–30 , 5–48 , 5–52 display release button 1–7 Display Rubber Kit, spa.
Index–4 Maintenance and Servi ce Guide Index nonfunctioning docking device 2–14 nonfunctioning keyboard 2–24 nonfunctioning pointing device 2–25 fn key 1–15 front components 1–6 G groundin.
Index Maintenance and Serv ice Guide Index–5 memory module compartment cover illustrated 3–19 removal 5–15 microphone removal 5–66 , 5–67 spare part number 3–5 , 3–30 , 5–66 microphone.
Index–6 Maintenance and Servi ce Guide Index PC Card slot bezel, illustrated 3–19 PC Card slots 1–11 PC Card/digital media board removal 5–61 spare part number 3–5 , 3–29 , 5–61 plastic .
Index Maintenance and Serv ice Guide Index–7 specifications computer 6–1 DVD±RW and CD-RW Combo Drive 6–5 , 6–7 DVD-ROM drive 6–7 hard drive 6–4 I/O addresses 6–11 interrupts 6–9 memo.
Index–8 Maintenance and Servi ce Guide Index V vents 1–23 video troubleshooting 2–12 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wireless antenna illustrated .
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