Instruction/ maintenance manual of the product K5300, K5400 HP (Hewlett-Packard)
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HP Off i cej et Pr o K5 3 00/K5 400 User G uid e.
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HP Officejet Pro K5300/K5400 Printer series User Guide.
Copyright information © 2007 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 2/2007 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Contents 1 Get started Find other resources for the product ............................ .................................. ...........................5 Accessibility ............ .... ......................... ...................... .................
Use device management tools .. ........... .......... ........... .......... ............ .......... ........ ........... ..........29 Embedded Web server ................... ...................... ..................... .................. ............
Solve printing problems ............. ................. ................. ............... ................. .................... .... ...55 The device shuts down unexpect edly .......... ................. ................ .................... ........
Hewlett-Packard limited warranty statement ............ ................................... ............................81 Prepare the device for shipment ..................... ......................... ................. ......................... ....
1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the device parts Find other res.
Resource Description Location • Serial number • Firmware version number • Accessories installed (for example, the duplexer) • Number of pages printed from the trays and accessories • Printin.
Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference .
2 Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Turn on accessories in the print driver Install the duplexer NOTE: This feature is available with some models of the device. For ordering information, see Accessories .
Tray 2 can hold up to 350 sheets of plain paper. For ordering information, see Accessories . To install Tray 2 1. Unpack the tray, remove the packing tapes and materials, and move the tray to the prepared location. The surface must be sturdy and level.
To turn on accessories on Wind ows computers After you install the device software on Windows computers, Tray 2 must be turned on in the print driver in order for it to work with the device. (The duplexer does not need to be turned on.) 1. Click Start , point to Settings , and then click Printers or Printers and Faxes .
3 Use the device This section contains the following topics: • Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on b.
Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased.
Media size Tray 1 Tray 2 Duplexer 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (182 x 257 mm; 7.
Media size Tray 1 Tray 2 Duplexer Index card (102 x 152 mm; 4 x 6 inches) Index card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Hagaki* (100 x 148 mm; 3.9 x 5.8 inches) Photo media Photo media (76.
Understand supported media types and weights NOTE: Tray 2 and the duplexer are available with some models. Tray Type Weight Capacity Tray 1 Paper 60 to 105 g/m 2 (16 to 28 lb bond) Up to 250 sheets of plain paper (25 mm or 1 inch stacked) Transparencies Up to 70 sheets (17 mm or 0.
Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin* U.S. Letter U.S. Legal A4 U.S. Executive U.S. Statement 8.5 x 13 inch B5 A5 Cards Custom-sized media Photo media 3.
To load Tray 1 (main tray) 1. Lift the output tray. 2. Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing.
To load Tray 2 1. Pull the tray out of the device by grasping the front of the tray. 2. Insert the paper print-side down along the right of the tray. Make sure the stack of paper aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.
4. Gently reinsert the tray. 5. Pull out the extension on the output tray. Configure trays NOTE: Tray 2 is available with some models. By default, the device draws media from Tray 1. If Tray 1 is empty, the device draws media from Tray 2 (if it is installed and loaded with media).
To configure the trays 1. Make sure the device is turned on. 2. Perform one of the following: • Embedded Web server: Click the Settings tab and click Paper Handling in the left panel. • Toolbox (Windows): Click the Services tab and click Paper Handling .
Use the HP Solution Center (Windows) Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help. The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device.
To perform duplexing (Windows) 1. Load the appropriate media. For more information, see Guidelines for printing on both sides of a page and Load media . 2. Make sure the duplexer is properly installed. For more information, see Install the duplexer . 3.
4. Select the media size from the Size drop-down list. To set a custom media size: a . Select Custom from the drop-down list. b . Type a name for the new custom size. c . In the Width and Height boxes, type the dimensions, and then click Save . d . Click OK twice to close the properties or preferences dialog box.
NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.
8. If you are printing photos, select Best from the Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.
4 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics.
Monitor the device This section provides instructions for monitoring the device. Use this tool... to obtain the following information.... Control panel • Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of ink cartridges and printheads.
Use this tool... to do the following... • Perform device maintenance tasks: Click the Settings tab, and then click Device Services in the left pane. • Language or country/region: Click the Settings tab, and then click International in the left pane.
NOTE: For a list of system requirements for the embedded Web server, see Embedded Web server specifications . Some settings might be restricted by the requirement for a password. You can open and use the embedded Web server without being connected to the Internet; however, some features will not be available.
Pages/buttons Contents myPrintMileage. For more information, see HP Instant Support and myPrintMileage . Order Supplies connects you to online ordering of supplies.
Tabs Contents Services • Print PQ (print quality) Diagnostic Page: Allows you to diagnose issues affecting the print quality of the device. For more information, see To print the print quality diagnostic page . • Print Self-Test Diagnostic Page: Allows you to print the self-test diagnostic page of the device.
Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the model and serial number.
After the software is installed, you can gain access to it from anywhere within your intranet by using a standard Web browser. To get more information or to download the software, go to ww w.hp. com/go/ webjetadm in . HP Instant Support HP Instant Support is a suite of Web-based troubleshooting tools.
myPrintMileage myPrintMileage is a service that HP provides to help you track and forecast your device usage and plan the purchase of supplies. To use myPrintMileage, you must have the following: • .
If you need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial numbe.
To print the self-test diagnostic page • Control panel: Press ( Configuration Page button), or press and hold the ( Cancel button) for 3 seconds. For models that support networks : Press ( Configuration Page button). • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page .
3. 802.3 Wired: Shows information about your wired network connection. iLink Configuration: The possible values are '10T/100T HalfDplx/FullDplx', '10T HalfDplx', '100T FullDplx', and '100T HalfDplx'.
3. On the CD menu, click Install and follow the onscreen instructions. 4. When prompted, turn on the device and connect it to the computer using a USB cable. The Found New Hardware wizard appears on the computer screen, and the device icon is created in the Printers folder.
NOTE: When sharing a directly connected device, use the computer with the newest operating system as the server. For example, if you have a computer running Windows XP and another computer running an older version of Windows, use the computer running Windows XP as the server.
3. Insert the Starter CD into the CD drive. The CD menu starts automatically. If the CD menu does not start automatically, browse to the CD drive of the computer and double-click Setup.exe . 4. On the CD menu, click Install , and then follow the onscreen instructions.
To install the software for network or direct connection 1. Connect the device to your computer with a USB cable. 2. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop, and then double-click the setup icon. Also, you can locate the Installer folder on the Starter CD.
d . In the document, click File , and then select Print . e . From the drop-down menu next to Printer , select Shared Printers , and then select your device.
4. Restart your computer. NOTE: It is important that you disconnect the device before restarting your computer. Do not connect the device to your computer until after you have reinstalled the software. 5. Insert the device Starter CD into your computer's CD-ROM drive and then start the Setup program.
5 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubles.
NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. After removing a cartridge from its package, install it right away. Do not remove a cartridge from the device for long periods of time. To find out which ink cartridges work with your device, see Supplies .
3. Clean the printheads. For more information, see To clean the printheads . 4. Replace the printheads if the problems persist after cleaning. For more information, see To replace the printheads . CAUTION: HP is not responsible for damage to the device that results from modifying the printheads.
1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight and connected, align the printheads.
To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold ( Power button), press ( Cancel button) 14 times, press ( Resume button) six times, and release ( Power button).
3. Lift the printhead latch. 4. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper.
6. Wipe the electrical contacts on the printhead but do not touch the nozzles. CAUTION: The electrical contacts are small copper-color squares, grouped on one face of the printhead. The nozzles are on a different face of the printhead. Ink will be visible on the nozzles.
15. If the printhead light continues to blink, replace the printhead which corresponds to the blinking printhead light. 16. Wait while the device initializes the printheads and prints the alignment pages. If the device does not print the pages, start the alignment process manually.
5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. 6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed.
Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag.
Some problems can be resolved by resetting the device. Solve printing problems • The device shuts down unexpectedly • All device lights are on or flashing • The device is not responding (nothing.
Check the cable connections • Make sure both ends of the network/USB cable are secure. • If the device is connected to a network, check the following: • Check the Link light on the back of the device. • Make sure you are not using a phone cord to connect the device.
Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver.
Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device. For more information, see Set minimum margins . Check the color print settings Make sure Print in Grayscale is not selected in the print driver.
Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may have run out of ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges .
Turn off the device after removing the printhead Remove the printhead. Place the printhead on a sheet of paper or paper towel. Make sure the nozzle is facing up and not in contact with the paper. Turn off the device, wait about 20 seconds, and turn it on again without the printhead installed.
Ink is not filling the text or graphics completely Check the media type Some media types are not suitable for use with the device. For more information, see Select print media . Check the print mode Try using the Best mode in the printer driver. For more infromation, see Change print settings .
Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page . Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with.
Solve paper-feed problems For information on resolving jams, see Clear a jam in the device . • Optional Tray 2 cannot be inserted • Another paper-feed problem is occurring Optional Tray 2 cannot be inserted • Reinsert the tray. Make sure it is aligned with the device opening.
Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If the tray is removable, pull out the tray from the device and reload the media properly, making sure that the paper guides are properly aligned. • Make sure the rear access panel or duplexer is properly installed.
Check the device IP address • To check the IP address of the device from the control panel, print the network configuration page. For more information, see Understand the network configuration page . • Ping the device using the IP address from the command prompt.
Software installation suggestions Check the computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. • In the Windows device manager, make sure that the USB drivers have not been disabled.
• Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the network configuration page.
Clear a jam in the device To clear a jam 1. Remove all media from the output tray. 2. Check the rear access panel or the duplexer. a . Push the button on either side of the rear access panel or the duplexer, and then remove the panel or unit. b . Locate any jammed media inside the device, grasp it with both hands and then pull it towards you.
4. If you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If not, do the following: a . Ensure the device is turned off and disconnect the power cord. b . Lift the device off Tray 2. c . Remove the jammed media from the bottom of the device or from Tray 2.
6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary.
Light description/Light pattern Explanation and recommended action The Power light blinks. The device is turning on or off, or is processing a print job. No action is required. The device is pausing for the ink to dry. Wait for the ink to dry. The Power light and the Resume light blink.
Light description/Light pattern Explanation and recommended action The Power light and the Resume light blink, and one or more of the ink cartridge lights are on. One or more of the ink cartridges have expired. CAUTION: Device services or repairs required as a result of using expired ink cartridges will not be covered under warranty.
Light description/Light pattern Explanation and recommended action The Power light and one or more of the printhead lights blink. One or more of the printheads are faulty or need attention. • Ensure the indicated printhead is properly installed, and then try to print.
Light description/Light pattern Explanation and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are faulty or need attention. • Ensure the indicated ink cartridge is properly installed, and then try to print.
Interpreting network connector lights 1 Activity light 2 Network connector 3 Link light Light description/Light pattern Explanation and recommended action Link light is on. Activity light is off. The device is connected to the network but is not receiving or transmitting data over the network.
A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site.
• On the Information page of the embedded Web server (see Embedded Web server ). • Windows : From the Toolbox , if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details .
B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.
4. Note how the device is connected to your system, such as through USB or network connection. 5. Obtain the version number of the printer software, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the Ab out tab.
Appendix B 80 Support and warranty.
Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 81.
Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the fo.
5. Close the ink cartridge door and wait a few minutes for the print carriage to move back to its home position (on the left side). 6. Press the Power button to turn off the device.
4. Lift the handle of a printhead and use it to pull the printhead out of its slot. 5. Place the printheads in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to.
To pack the device 1. If available, pack the device for shipment by using the original packaging materials, or use the packaging materials that came with your replacement device. If you do not have the original packaging materials, please use other adequate packaging materials.
C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor a.
Feature Capacity Control panel language support Language availability varies by country/region. Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, .
• Mac OS X (10.3.8 and higher, 10.4.x): 400 MHz Power PC G3 (v10.3.8 and higher, v10.4.x) or 1.83 GHz Intel Core Duo (v10.4.x), 256 MB memory, 600 MB free hard disk space • Microsoft Internet Explorer 6.
Environmental specifications Operating environment Operating temperature: 5° to 40° C (41° to 104° F) Recommended operating conditions: 15° to 32° C (59° to 90° F) Recommended relative humidit.
D Regulatory information This section contains the following topics: • FCC statement • Other regulatory information • Declaration of conformity • Environmental sustainability program FCC statement The United States Federal Communications Commission (in 47 cfr 15.
EMI statement (Korea) VCCI statement (Japan) Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
Declaration of conformity Appendix D 92 Regulatory information.
Environmental sustainability program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its products to minimize the negative impact on the office environment and on the communities where devices are manufactured, shipped, and used.
Product packaging The packaging materials for this device have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the device assists in minimizing both packaging materials and damage rates.
Index A accessibility 6 accessories installation 9 order 76 turn on and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 ali.
accessing 34 myPrintMileage 34 security and privacy 34 HP Planet Partners 94 HP Printer Utility (Mac OS) administrator settings 29 opening 32 panels 32 HP Solution Center 22 HP Web Jetadmin about 33 h.
photo media guidelines 13 sizes supported 15 photos borderless printing 25 ports, specifications 86 power consumption 93 specifications 89 troubleshoot 55 power cord statement 91 power input, locating 8 print cancel 26 double-sided 22 settings 21 slow 56 troubleshoot 55 print cartridges.
media sizes supported 13 media types and weights supported 16 order online 76 troubleshoot installation 63 turn on and off in driver 10 trays capacities 16 clear jams 67 installation tray 2 9 load med.
© 200 7 Hew lett-P ack ard Dev elopment Company , L.P . www .hp.com.
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If you already are a holder of HP (Hewlett-Packard) K5300, K5400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) K5300, K5400.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) K5300, K5400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) K5300, K5400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
