Instruction/ maintenance manual of the product HP 2000C HP (Hewlett-Packard)
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User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 HP 2000C Professional Series Color Printer User’s Guide English ug_cover.qxd 4/2/98 1:25 PM Page 1.
Hewlett-Pack ard Limited W arr anty Statement Environmental Attributes of the HP 2000C Printer Environmental Statement Hewlett-Packar d continuously improves the design and production processes of HP printer s to minimize the negative impact on the office environment and on the communities where printers are manufactur ed, shipped, and used.
User’s Guide English HP 2000C Professional Series Color Printer User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 ug_guts.qxd 4/2/98 1:01 PM Page 1.
Acknowledgments Acknowledgments Arial®, Gill Sans®, Monotype®, and Times® are U.S. r egistered trademarks of The Monotype Corpor ation. CG Times is a pr oduct of Agfa Corporation based on Times New Roman under license from The Monotype Corpor ation plc.
Getting Started See the HP 2000C Setup Poster for instructions on setting up your printer. Section 1 – Printing Basics The Printer’s K ey F eatures . . . . . . . . . . . . . . . . . . . . . . . . .3 Understanding the Printer’s Parts and Functions .
Section 1 Printing Basics The Printer’s K ey F eatures The HP 2000C Professional Series Color Printer delivers professional-quality documents and pr esentations faster than any color printer in its class. HP’s F astest Color InkJet Printer • Prints black text up to 10 pages per minute.
The Printer’s K ey F eatures Consistent Black and Color Print Quality with HP Printing Supplies HP printers, printheads, and ink cartridges are all part of the HP RealLife Imaging System – designed to work together to deliver professional print quality at ex ceptional speeds for results that ar e always clear, always sharp.
Section 1 Printing Basics The Printer’s K ey F eatures Printheads Each HP No. Printhead is a sophisticated ink delivery device, based on HP’s industry-leading inkjet technology.
Understanding the Printer’s Parts and Functions Printer Parts and Functions 6 Section 1 Printing Basics Buttons: Power Pause/Cancel Print Resume Lights: Power (green) Attention (amber) Activity (gre.
Section 1 Printing Basics Understanding the Printer’s Parts and Functions OUT T r ay Receives paper as it comes out of the printer. The OUT tr ay can be repositioned to impr ove access to the IN tray, or it can be removed for maintenance tasks. Single Envelope Slot Holds a single envelope for feeding into the printer.
Understanding the Printer’s Parts and Functions Printer Parts Functions Power Button Press once to turn the printer on and off. Also used to print a Sample page or Diagnostic T est page (see next page). Pause/Cancel Print Button Press once to pause printing.
Section 1 Printing Basics Understanding the Printer’s Parts and Functions Printing a Sample Page or Diagnostic T est Page Using the Printer Buttons A Sample page is a page that demonstrates black and colored text, and gr aphics. The Diagnostic T est page includes information on the printer, built-in fonts, printheads, and ink cartridges.
Section 1 Printing Basics Using Y our Printer Driver Software The printer software that comes with your HP 2000C printer mak es printing from Windows-based progr ams faster and easier than ever. This section is an overview of the components and functions of your printer software.
Using Y our Printer Driver Software Selecting Y our Printer T o use your HP 2000C printer, mak e sure it is selected as the default printer. T o select your printer as the default printer–Windows 95 and Windows NT 4.0 1 Click Start , and then select Printers from the Settings menu.
Section 1 Printing Basics Using Y our Printer Driver Software Using the HP 2000C T oolbox The HP 2000C T oolbox is a software utility that pr ovides access to all the information you’ll need when using your printer.
Using Y our Printer Driver Software Changing Print Settings The basic print settings you will need are usually selected within your software pr ogram. These settings include the number of copies, paper size, and page orientation.
Section 1 Printing Basics Using Y our Printer Driver Software • Orientation – Use to select the direction in which information is printed on a page. Portrait prints acr oss the width of the page, letter style. Landscape prints across the length of the page, spreadsheet style.
Section 1 Printing Basics Selecting and Using Paper The HP 2000C printer works well with most plain photocopy paper, postcards, index car ds, transparencies, envelopes, and labels, and will print on 100% recycled papers that comply with DIN 19 309. For best r esults, use HP Premium and Delux e papers and transpar encies.
Selecting and Using Paper Tips for Using Paper • Load only one paper type at a time into the IN tray or accessory paper tray. • Before inserting a stack of paper into the IN tr ay or the accessory paper tray, tap the edges on a flat surf ace to even it out.
Section 1 Printing Basics Selecting and Using Paper HP Premium InkJet Heavyweight Paper This heavyweight matte paper is coated on both sides for sharp, vivid, two-sided printing. HP Premium InkJet Heavyweight Paper produces high-r esolution color images on a sturdy, dur able surface with near-photogr aphic quality.
Selecting and Using Paper HP Premium InkJet Rapid-Dry T ranspar encies Specially formulated, this premium film is designed to mak e your color presentations vivid and even more impressive.
Section 1 Printing Basics Selecting and Using Paper Basic Steps for Loading All T ypes of Media T o load media in the IN tr ay 1 Adjust the print settings in your software pr ogram and the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using.
Selecting and Using Paper T o load media in the HP 2000C Professional Series Accessory Paper T r ay 1 Adjust the print settings in your software pr ogram and the HP 2000C printer driver to match the paper type, size, and orientation of the paper you are using.
Section 1 Printing Basics Selecting and Using Paper 5 Readjust the paper width and length adjusters to fit snugly against the stack’s edges without bending the media.
NO TE: T wo-way communication between your printer and your computer lets your printer send status, attention, and error information to your computer. When two-way communication is not working, you can still check the ink levels of the ink cartridges using the HP 2000C T oolbo x.
Monitoring and Replacing Ink Cartridges Replacing an Ink Cartridge When an ink cartridge’s ink level is getting low, the printer sends a message indicating that the ink cartridge needs to be replaced soon. Y ou can also check the ink levels of all the ink cartridges to determine if an ink cartridge needs to be replaced.
Section 1 Printing Basics Monitoring and Replacing Ink Cartridges 3 Remove the new HP No. Ink Cartridge from its package. 4 Match the ink cartridge label color to the slot label color. Line up the arrows and insert the ink cartridge into its corresponding slot, pushing it down firmly.
Section 1 Printing Basics Maintaining and Replacing Printheads Maintaining Printheads The printheads used in the HP 2000C are extr emely durable and do not need to be r eplaced every time an ink cartridge is replaced.
Maintaining and Replacing Printheads If you notice a decline in print quality, such as lines or dots missing from printed text or gr aphics, it does not mean that your ink cartridges have low ink levels. It may be an indication that your printheads need to be cleaned.
Section 1 Printing Basics Maintaining and Replacing Printheads 1 Mak e sure the printer power is on. 2 Open the ink cartridge door, then lift and remove the printhead access cover (on the right side of the printer). The attention light flashes while the cover is open.
Maintaining and Replacing Printheads 4 Grasp the top of the used printhead by its handle, and pull it up and out of its sock et. Caution: K eep new and used printheads out of the reach of children. 5 Remove the new HP No. Printhead from its package and hold it by its color ed handle.
Section 1 Printing Basics Maintaining and Replacing Printheads 7 Close the purple printhead latch. Be sure that the hook on the printhead latch catches the purple carriage lock. The carriage lock must be engaged in order for the printhead carriage to move into its operational position.
Section 1 Printing Basics Using Y our Printer on a Network If you work in a network environment, you can connect the HP 2000C printer to your network. The printer can be attached directly to the network via an external print server (network-connect) or connected to a personal computer (locally shared).
Section 2 Problem Solving and Maintenance T roubleshooting Printing Pr oblems Y our HP 2000C printer and printer driver software have been designed to work together to enable you to print documents easily and efficiently.
T roubleshooting Printing Pr oblems Printing a Diagnostic T est Page The Diagnostic T est page is a useful tool for checking printer status. The test page includes information on the printer, built-in fonts, printheads, and ink cartridges.
Section 2 Problem Solving and Maintenance T roubleshooting Printing Pr oblems Clearing Paper Jams T o clear a paper jam in the IN or OUT tr ay 1 Remove all paper from the IN and OUT tr ay. 2 Remove the OUT tr ay by lifting it up halfway, then pulling it out.
T roubleshooting Printing Pr oblems Information on Other Printing Problems For tr oubleshooting information, always go to the T r oubleshooting tab in the HP 2000C T oolbox. If you are not able to solve your printing pr oblem using the T roubleshoot featur e in the HP 2000C T oolbox, see the “Customer Support” section in this User’s Guide.
Section 3 Support Customer Support If you encounter a printing problem, or have questions about how your printer works, HP offers several options for getting assistance. Using the HP 2000C T oolbox for T roubleshooting If you have specific printing problems, open the 2000C T oolbox and go to the T roubleshooting tab.
Customer Support HP FIRST F ax Progr am HP FIRST is a free service that allows you to get technical support documents via your f ax machine. This progr am is available 24 hours a day, 7 days a week. Country T elephone Number North America U.S. & Canada (800) 333-1917 Europe Austria 0660.
Section 3 Support Customer Support HP Customer Support Center Help Y our printer comes with a 90-day warranty for technical support and a 1-year warr anty for repair. This means you will r eceive free phone support from HP if you have owned your printer for 90 days or less.
Customer Support During the W arr anty Period T echnical Support – Call one of the numbers below if you have owned your printer for less than 90 days. Service & Repair – Call one of the numbers below if you have owned your printer for less than 1 year.
Section 3 Support Customer Support Portugal 01 441 7199 Russia 7095 923 50 01 Spain 90.23.21.123 M-F , Sweden 08 619 2170 8:30am to 6pm Switzerland 08.48.80.11.11 (Central Eur opean time) T urk ey 90 1 224 59 25 United Kingdom 0171.512.52.02 Other European countries +44.
Customer Support Other Support Progr ams Extending Y our W arr anty If you would lik e to extend your printer coverage for r epair beyond the 1-year factory warranty, contact your local r eseller.
Section 3 Support Ordering Parts and Accessories Replaceable Parts HP Reorder Number Power Cords U.S.A., Canada, Mexico, Arabic Countries 8120-8419 Europe (except U.
Ordering Parts and Accessories Accessories HP Reorder Number HP 2000C Professional Series Accessory Paper T r ay C4601A Windows/DOS I/O Interface Cables HP IEEE-1284 Compliant Parallel Interf ace Cable (with one 1284-A connector for the computer port and one 1284-B connector for the printer port) 2-meter length C2950A 3-meter length C2951A HP No.
Section 3 Support Ordering Parts and Accessories Ordering Information 49 Ordering Information T o order printer parts or accessories, call your nearest HP dealer. If your dealer does not have the parts or accessories you need, call HP DIRECT for fast shipping service.
Section 4 Specifications 51 Specifications Minimum Margins Minimum Margins Size Right/Left T op Bottom Paper U.S. letter 8.5 x 11 in. (216 x 279 mm) 0.25 in. (6.35 mm) 0.04 in. (1.0 mm) 0.46 in. (11.7 mm) U.S. legal 8.5 x 14 in. (216 x 356 mm) 0.25 in.
Printer Specifications 52 Section 4 Specifications Printer Specifications Print Method Plain paper drop-on-demand thermal InkJet printing Black T ext Print Speed* Best: 7 pages per minute Normal: 8 pa.
Section 4 Specifications Printer Specifications 53 Specifications Supported Media Sizes: HP 2000C Printer U.S. letter (8.5 x 11 in.) 216 x 279 mm U.S. legal (8.5 x 14 in.) 216 x 356 mm U.S. Executive (7.25 x 10.5 in.) 184 x 267 mm U.S. No. 10 envelope (4.
Printer Specifications 54 Section 4 Specifications Printer Duty Cycle 5,000 pages per month 75,000 pages per lifetime Printhead Duty Cycle 12,000 pages per black printhead 15,000 pages per each color .
Section 4 Specifications Regulatory Notice Regulatory Notice Hewlett-Pack ard Company Model C4530A This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditi.
Hewlett-Pack ard Limited W arr anty Statement Environmental Attributes of the HP 2000C Printer Environmental Statement Hewlett-Packar d continuously improves the design and production processes of HP printer s to minimize the negative impact on the office environment and on the communities where printers are manufactur ed, shipped, and used.
User’s Guide Number C4530-90019 Printed in U.S.A. 1/98 HP 2000C Professional Series Color Printer User’s Guide English ug_cover.qxd 4/2/98 1:25 PM Page 1.
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