Instruction/ maintenance manual of the product G3000 HP (Hewlett-Packard)
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Mainten ance and Ser vice Gu id e HP G3000 Not ebook P C Co mpaq Pr e sar io C3 00 Notebook P C Doc ument P ar t Number : 435 1 82 - 0 0 1 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
iv Maintenance and Servi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponent s .
Conte nts Maintenance and Serv ice Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
vi Maintenance and Servi ce Guide Cont ent s 6 Specifications A S c r e w L i s t i n g B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements In.
Maintenance and Serv ice Guide 1–1 1 Pr oduct Descript ion The HP G3000 Notebook PC and Compaq Presario C300 Notebook PC of fer advanced modularity , Intel® Celeron® and Core™ Duo processors, and extensi ve multimedia support.
1–2 Maintenance and Service Guide Produc t D esc ription 1.1 F e a t u r e s ■ The follo wing processors, varying by computer model: ❏ Intel Core Duo T2250 (1.73-GHz), T2300 (1.60-GHz), or T2050 (1.60-GHz) ❏ Intel Celeron 430 (1.73-GHz) or Intel Celeron 420 (1.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–3 ■ External 65-watt A C adapter with 3-wire po wer cord ■ 6-cell Li-Ion battery ■ Stereo speakers ■ V olume up, volume mute, and v olu.
1–4 Maintenance and Service Guide Produc t D esc ription 1 .2 Reset ting t he C omp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e power .
1–6 Maintenance and Service Guide Produc t D esc ription 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components Item Component Function 1P o w e r l i g h t ■ On: The computer is turned on. ■ Blinking: The computer is in standby . ■ Off: The computer is off or in hibernation.
1–8 Maintenance and Service Guide Produc t D esc ription The external components on the right side of the computer are sho w n belo w and described in T able 1-2.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces sound when connected to optional powered stereo speak ers, headphones, ear b uds, a headset, or tele vision audio.
1–10 Maintenance and Serv ice Guide Produc t D esc ription The external components on the left side of the computer are sho w n belo w and described in T able 1-3. Lef t-S ide Comp one nts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer .
Pr oduct Descr iption Maintenance and Serv ice Guide 1–11 The external components on the rear panel of the computer are sho w n belo w and described in T able 1-4. Rea r P a ne l C om po ne nt s Ta b l e 1 - 4 Rear P anel Components Item Component Function 1 Batter y ba y Holds the batter y .
1–12 Maintenance and Serv ice Guide Produc t D esc ription The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–13 T able 1-5 Standard K eyboar d Components Item Component Function 1 Function ke ys (12) Ex ecute freq uently used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light.
1–14 Maintenance and Serv ice Guide Produc t D esc ription The computer top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–15 T able 1-6 T op Components Item Component Function 1 caps lock light On: Caps loc k is enabled. 2 Wireless button T urns the wire less feature on or off , but does not create a wireless connection.
1–16 Maintenance and Serv ice Guide Produc t D esc ription The computer T ouchPad components are sho wn below and described in T able 1-7. T ouchP ad Components T able 1-7 T ouchP ad Components Item Component Function 1 T ouchP ad Mov es the pointer and selects or activates items on the screen.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–17 The external components on the bottom of the computer are sho w n belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Battery bay Holds the batter y .
1–18 Maintenance and Serv ice Guide Produc t D esc ription 5 V ents (2) Enable airflo w to cool internal components. Ä T o pre vent ov erheating, do not obstruct vents .
Pr oduct Descr iption Maintenance and Serv ice Guide 1–19 6 Memory/Mini Card module compar tment cov er ■ Contains 2 memor y module slots that suppor t replaceable memory modules. The n umber of preinstalled memor y modules v ar ies by computer model.
1–20 Maintenance and Serv ice Guide Produc t D esc ription 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W AR NING: Onl y authori zed tec hnic ians tr ained by HP should repair this equipment . All trouble shooting and r epair pr ocedures ar e detailed to allo w only subassembl y-/module -lev el re pair .
2–2 Maintenance and Service Guide T roubleshooting 2.2 Using t he Setup U tility C hangin g the Lan guag e of th e Setup Utilit y The follo wing procedure explains how to change the language of the Setup Utility . If the computer is not in the Setup Utility , begin at step 1.
T roubleshooting Maintenance and Serv ice Guide 2–3 Naviga ting and S elec ting in th e Setup U tility Because the Setup Utility is not W indows-based, it does not support the T ouchPad. Navig ation and selection are by keystrok e. ■ T o choose a menu or a menu item, use the arrow k eys.
2–4 Maintenance and Service Guide T roubleshooting Restoring Defa ult Settin gs in t he Setup U tility The follo wing procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility , begin at step 1.
T roubleshooting Maintenance and Serv ice Guide 2–5 The “<F12> to boot from LAN” me ssage that is displayed in the lo wer-left corner of the screen each time the computer is started or restarted in W indows or restored from hibernation is the prompt for a Network Service Boot.
2–6 Maintenance and Service Guide T roubleshooting 2.3 Setup Utilit y Menus The menu tables in this section provide an o vervie w of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer .
T roubleshooting Maintenance and Serv ice Guide 2–7 Selec ting from th e S ystem Con figur atio n Menu Ta b l e 2 - 3 System Configuration Menu Select T o Do This Language Suppor t Change the Setup Utility language. Embedded WLAN De vice Radio Enable/disab le an embedded wireless LAN de vice.
2–8 Maintenance and Service Guide T roubleshooting Selecting fr om the Diagnostics Menu Ta b l e 2 - 4 Diagnostics Menu Select T o Do This Hard Disk Self T est Run a comprehens iv e self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
T roubleshooting Maintenance and Serv ice Guide 2–9 2.4 T r oubl eshooting Flo wc harts Ta b l e 2 - 5 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
2–10 Maintenance and Serv ice Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc har t 2. 1—Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–12 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check battery by recharging it, moving it to another computer , or replacing it.
2–14 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce. Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2–15 Flowc har t 2. 5—N o P ow er , P a rt 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–18 Maintenance and Serv ice Guide T roubleshooting Flo wc har t 2.8—Nonfunc tioning Doc king De vice (if applicable) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device.
T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc har t 2.9—No Opera ting Sy stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet.
2–20 Maintenance and Serv ice Guide T roubleshooting Flowc har t 2. 1 0—No OS Loa din g , H ard Dr iv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2—N o OS Loa din g, Ha rd Drive, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Serv ice Guide 2 –2 3 Flo wc har t 2. 1 3—No OS Loadin g, Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive.
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loadin g, O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wc har t 2. 1 5—No Au dio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, Part 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Serv ice Guide 2 –2 7 Flo wc har t 2. 1 7—N onfunctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfun ctionin g K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T roubleshooting Maintenance and Serv ice Guide 2–29 Flo wc har t 2. 1 9—Nonfunc tioning P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–30 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No Net work/Modem Conne c tio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustrated P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Maintenance and Service Guide Illustrated P art s Catalog 3.2 Com puter M ajor Componen ts Comp ute r Ma jor Comp one nts.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P a rt Number 1 15.
3–4 Maintenance and Service Guide Illustrated P art s Catalog Comp ute r Major C omponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P a rt Number 4 LED board (includes LED boa.
3–6 Maintenance and Service Guide Illustrated P art s Catalog Comp ute r Major C omponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Plastics Kit F or use with HP.
3–8 Maintenance and Service Guide Illustrated P art s Catalog Comp ute r Major C omponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P art Number 16 Optical drives D VD±R W an.
3–10 Maintenance and Serv ice Guide Illustrated P art s Catalog Comp ute r Major C omponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 19 Mini Card modules (Continued) 802.11a/b/g WLAN module f or use in the countr ies listed below .
3–12 Maintenance and Serv ice Guide Illustrated P art s Catalog Comp ute r Major C omponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 19 Mini Card modules (Continued) 802.11a/b/g WLAN module f or use in the countr ies listed below .
3–14 Maintenance and Serv ice Guide Illustrated P art s Catalog 3. 3 Displ a y Ass embly Subcompon ents Display As sembly Com ponents.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 T able 3-2 Display Assemb ly Subcomponents Spare P ar t Number Information Item Description 1a 1b Display Plastics Kit F o r use with.
3–16 Maintenance and Serv ice Guide Illustrated P art s Catalog 3.4 Pla s ti c s K it T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit F o r .
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 3.5 C ab l e K it Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit F o r use w.
3–18 Maintenance and Serv ice Guide Illustrated P art s Catalog 3.6 M as s St ora g e D e vic es.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include br ac.
3–20 Maintenance and Serv ice Guide Illustrated P art s Catalog 3.7 M iscellaneous (N ot I llustrated) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar .
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 Pow e r c o r d s A ustralia 403811-011 Canada, F rench Canada, and the United States 403811-001 Denmark 403811-081 International 403.
3–2 2 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.8 Sequen tial P art N umber Listing Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P art Number Description 309674-001 USB t.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3 –2 3 407107-001 802.11b/g WLAN module f or use in the United States and Canada 407107-002 802.
3–2 4 Maintenance and Servi ce Guide Illustrated P art s Catalog 407576-002 802.11a/b/g WLAN module f or use in the MOW2 countries listed below: Aruba A ustr ia Azerbaijan Bahrain Belgium Bermuda Bu.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–25 407576-003 802.11a/b/g WLAN module f or use in the ROW countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407576-291 802.
3–2 6 Maintenance and Servi ce Guide Illustrated P art s Catalog 407856-031 K eyboard f or use in the United Kingdom 407856-041 K eyboard f o r use in Ger many 407856-051 K eyboard f or use in Fr an.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3 –2 7 407856-BB1 K eyboard f or use in Israel 407856-DH1 K eyboard f or us e in Denmar k, Finland, Norwa y , and Sweden 407939-001 Compos.
3–2 8 Maintenance and Servi ce Guide Illustrated P art s Catalog 430848-001 Intel Core Duo T2300 1.60-GHz processor (includes thermal paste) 430850-001 Intel Core Duo T2050 1.60-GHz processor (includes thermal paste) 430851-001 Intel Core Duo T2250 1.
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–29 435774-001 100-GB, 5400-rpm hard dr ive (includes brac ket and connector) 435775-001 120-GB, 5400-rpm hard dr ive (includes brac ket .
3–30 Maintenance and Servi ce Guide Illustrated P art s Catalog 436186-001 Cable Kit f or use with Compaq Presar io C300 computer models 436187-001 Switch cov er for us e with HP G3000 def eatured c.
Maintenance and Serv ice Guide 4–1 4 Remo v al and Repla cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 4–3 4.3 Pre v en ting Da mag e to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care.
4–4 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.4 Pre v entin g Elec trostatic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P ac k aging an d T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.6 W or ks tation Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 4–7 4.7 G rounding Eq uipment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Service Guide Remo val and R eplacement Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Serv ice Guide 5–1 5 Remo v al and Repla cement Procedur es This chapter provides remo val and replacement procedures. There are as many as 84 scre ws, in 10 dif ferent sizes, that may hav e to be removed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Service Guide Remo val and R eplacement Procedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.
5–4 Maintenance and Service Guide Remo val and R eplacement Procedur es Section Description # of Screws Remo ved 5.9 Optical Drive 1 to remov e the optical dr iv e 2 to remov e the optical dr ive brac ket 5.10 Switch Cov er 2 5.11 Key b o a r d 4 5.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Pr epar ing the Comput er f or Disasse mbly Before you begin an y remova l or installation procedures: 1.
5–6 Maintenance and Service Guide Remo val and R eplacement Procedur es 4. Remov e the battery by follo wing these steps: a. T urn the computer upside do wn with the front toward you. b . Slide the battery release latch 1 to the left. (The battery disengages from the computer .
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–7 5. 4 H a r d D r i ve 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two Phillips PM2.5×5.0 capti ve scre ws 1 that secure the hard dri ve cover to the computer .
5–8 Maintenance and Service Guide Remo val and R eplacement Procedur es 4. Slide the hard dri ve 1 to the right, and then lift the hard dri ve 2 from the hard driv e bay .
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–9 5. Remov e the four Phillips PM3.0×4.0 hard drive brack et scre ws 1 that secure the hard drive brack et to the hard driv e. 6. Slide the bracket 2 a way from the hard driv e to remove it.
5–10 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5 .5 Com puter Feet The computer feet are adhesi ve-backed rubber pads. The feet are included in the Rubber Feet Kits, spare part numbers 407780-001 (for use with HP G3000 comput er models) and 407781-001 (for use with Compaq Presario C 300 computer models).
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–11 5 .6 Memor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.
5–12 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 2. Loosen the Phillips PM2.5×5.0 capti ve screw 1 that secures the memory/Mini Card module compartment cov er to the computer . 3. Lift the right side of the cov er 2 and swing it up and to the left and remov e it.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–13 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .
5–14 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5 .7 M ini Card Modul e Mini Card Module Spare P ar t Number Information 802.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–15 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module compartment cover ( Section 5.
5–16 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 3. Make note of which antenna cable is attached to which antenna clip on the Mini Card module, and then disconnect the auxiliary and main antenna cables 1 from the Mini Card module.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–17 5. 8 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module compartment cover ( Section 5.6 ). 3. Remov e the Mini Card communications module ( Section 5.
5–18 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 5 .9 Opti cal Driv e 1. Prepare the computer for disassembly ( Section 5.3 ).
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–19 3. Remov e the Phillips PM2.5×5.0 screw 1 that secures the optical dri ve to the computer . 4. Insert a thin tool into the notch 2 on the back of the optical dri ve and push to disconnect the optical driv e from the system board.
5–20 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 6. If it is necessary to replace the optical dri ve bracket, perform the follo wing steps: a. Position the optical dri ve with the connector tow ard you. b . Remo ve the two Phillips PM2.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–21 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the two Phillips PM2.5×5.0 screws that secure the switch cov er to the computer .
5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. T urn the computer display-side up with the front to ward you. 4. Open the computer as far as possible.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5 –2 3 5. 1 1 Ke y b o a r d 1. Prepare the computer for disassembly ( Section 5.
5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the four Phillips PM2.5×5.0 screws 1 that secure the ke yboard to the computer . 4. Lift the rear edge of the ke yboard 2 and swing it forward until it rests on the palm rest.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–25 5. Release the zero insertion force (ZIF) connector to which the keyboard cable 1 is attached and disconnect the ke yboard cable 2 . Re mo v ing the Ke yboar d 6. Remov e the keyboard assembly .
5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 . 1 2 Displa y Assembl y 1. Prepare the computer for disassembly ( Section 5.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5 –2 7 ✎ Before disconnecting the antenna cables, make note of which cable is attached to which an tenna clip on the Mini Card module. 3. Disconnect the auxiliary and main wireless antenna cables 1 from the Mini Card module.
5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. Remov e the switch cover ( Section 5.10 ). 6. Remov e the keyboard ( Section 5.11 ). 7. Disconnect the display cable 1 from the system board. 8. Remov e the wireless antenna cables from the clips 2 in the top cov er .
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–29 Ä CAUTION: Suppor t the display as sembly when r emov ing the follow ing scr ews. F ail ure to support the displ ay assembly can result in damage to the display a ssembly and other computer com ponents.
5–30 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es Display Assemb ly Subcomponents Spare P ar t Number Information Displa y Plastics Kit F or use with HP G3000 computer models.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–31 11. Remov e the six rubber screw co vers 1 and 2 and the six Phillips PM2.5×7.0 scre ws 3 that secure the display bezel to the display assembly . ✎ The rubber scre w cov ers are av ailable in the Display Screw Kit, spare part number 435788-001.
5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ The display bezel and display enclosure are av ailable in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C 300 computer models).
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–33 14. Disconnect the display panel cable 1 and display backlight cable 2 from the display in verter board.
5–34 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ The display hinge base cov ers are av ailable in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G 3000 computer models) and 407793-001 (for use with Compaq Presario C 300 computer models).
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–35 17. Remov e the four Phillips PM2.5×5.0 screws 1 that secure the display panel and in verter board to the display enclosure. 18. Remov e the display panel 2 and in verter board 3 .
5–3 6 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es ✎ The display hinge cov ers are av ailable in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C 300 computer models).
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–3 7 ✎ The display release hook is av aila ble in the Display Hinge Kit, spare part number 407797-001. 22. If it is necessary to replace the display release hook, remov e the two PM2.
5–38 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ The display hinges are av ailable in the Display Hinge Kit, spare part number 407797-001. 24. If it is necessary to replace the display hinges, remov e the four Phillips PM2.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–39 ✎ The wireless antenna transcei vers and cables are av ailable in the W ireless Antenna Kit, spare part number 410118-001. 26. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the Phillips PM2.
5–40 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 3 B a s e E n c l o s u r e 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module compartment co ver ( Section 5.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–41 2. Release the ZIF connector to which the T ouchPad cable 1 is connected and disconnect the T ouchPad cable 2 from the system board. ✎ The T ouchPad cable is included in the Cable Kit, spare part number 435781-001.
5–4 2 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 4. T urn the computer upside do wn with the front toward you. 5. Remov e the elev en Phillips PM2.
Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 5–4 3 6. Remov e the two Phillips PM2.5×5.0 screws 1 in the hard dri ve bay and and the three Phillips PM2.5×5.0 screws 2 in the battery bay that secure the base enclosure to the computer .
5–44 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 7. Lift up the front edge of the base enclosure 1 until it disengages from the top cov er . 8. Lift the base enclosure 2 straight up and remov e it. Re mo v ing the Base Enclosur e Re verse the abov e procedure to install the base enclosure.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–45 5. 1 4 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
5–46 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–4 7 4. T urn the top cov er upside down with the front to ward you. 5. Disconnect the po wer connector cable 1 from the system board. 6. Remov e the power connector 2 from the clip in the base enclosure and remov e the cable from the routing channel 3 in the top cov er .
5–48 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 7. Remov e the modem connector 1 from the clip in the top cov er and remove the modem connector cable 2 from the routing channel in the top cov er . 8. Disconnect the USB/audio board cable 3 from the USB/audio board.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–49 9. Remov e the two PM2.5×5.0 screws 1 that secure the system board and USB/audio board to the top cov er . 10. Remov e the USB/audio board 2 from the top cover . 11. If it is necessary to replace the USB/audio board cable, disconnect the cable 3 from the USB/audio board.
5–50 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 12. Use the optical dri ve connector 1 to lift the left side of the system board 2 until it clears the top cov er . 13. Slide the system board 3 to the left at an angle and remov e it.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–51 14. Position the system board with the battery connector to ward you. 15. Disconnect the follo wing cables from the system b.
5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 16. Set the USB/audio board cable and modem connector cable aside. 17. Lift the system board and separate the speakers from the system board. ✎ The speakers are a vailable using spare part number 407785-001.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–53 5. 1 5 D i s p l ay R e l e a s e B u t t o n Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Hard dri ve ( Section 5.
5–54 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Release the ZIF connector 1 on the T ouchPad board to which the T ouchPad cable is connected and disconnect the T ouchPad cable 2 from the T ouchPad board.
Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 5–5 5 4. Remov e the four silver Phillips PM2.5×4.0 scre ws 1 and the two Phillips PM2.5×5.0 scre ws 2 that secure the T ouchPad bracket to the top co ver . 5. Remov e the T ouchP ad bracket 3 .
5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 6. Remov e the display release button swing arm 1 from the top cov er . 7. Push and hold the display release button 2 . 8. Remov e the display release button 3 and springs 4 from the top cov er .
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–5 7 5. 1 6 L E D B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module compartment co ver ( Section 5.
5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Remov e the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top cov er . 3. Remov e the LED board and cable 2 . Re mo v ing the LED Board Re verse the abov e procedure to install the LED board.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–5 9 5 . 1 7 Fan/Heat Sink A ssemb ly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module compartment co ver ( Section 5.
5–60 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board right side up with the USB ports to ward you. 3. Remov e the Phillips PM2.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–61 4. T urn the system board upside do wn with the USB ports to ward you. 5. Disconnect the fan cable 1 from the system board. 6. Remov e the four Phillips PM2.5×7.0 screws 2 that secure the heat sink to the system board.
5–6 2 Maintenance and Serv ice Guide Remo val and R eplacement Procedur es 7. Remov e the two Phillips PM3.0×6.0 screws on each side of the external monitor port that secure the f an/heat sink assembly to the system board.
Remo val and Replace ment Pr ocedures Maintenance and Serv ice Guide 5–63 8. Remov e the fan/heat sink assembly . ✎ Due to the adhesi ve quality of the thermal paste located between the fan/heat sink assembly and processor , it may be necessary to mov e the fan/heat sink assembly from side to side to detach it from the processor .
5–64 Maintenance and Servi c e Guide Remo val and R eplacement Procedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the processor 1 and system board 2 and the fan/heat sink assembly 3 and 4 each time the f an/heat sink assembly is remov ed.
Remo val and Replace ment Pr ocedures Maintenance and Servi ce Guide 5–6 5 5. 1 8 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini Card module compartment co ver ( Section 5.
5–66 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Use a flat-bladed scre wdriver to turn the processor locking scre w 1 one-half turn counterclockwise until you hear ac l i c k . 3. Lift the processor straight up and remov e it 2 .
Maintenance and Serv ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height F ront Rear Width Depth 3.50 cm 4.50 cm 35.79 cm 26.39 cm 1.38 in. 1.77 in.
6–2 Maintenance and Service Guide Spe c ifica tion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.4-inch, WXGA, Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.15 in 13.03 in 15.39 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 3 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.
Specific atio ns Maintenance and Serv ice Guide 6–5 80-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - .
6–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 4 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D V D-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and .
Specific atio ns Maintenance and Serv ice Guide 6–7 Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A u dio output level Line-out, 0.
6–8 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 5 DV D ± RW and CD-R W Double-La yer Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18.
Specific atio ns Maintenance and Serv ice Guide 6–9 Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level A u dio-out, 0.
6–10 Maintenance and Serv ice Guide Spe c ifica tion s Ta b l e 6 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft® Natural K eyboard I.
Specific atio ns Maintenance and Serv ice Guide 6–11 IRQ11 TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondary IDE channel *Def ault configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
6–12 Maintenance and Serv ice Guide Spe c ifica tion s Ta b l e 6 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
Specific atio ns Maintenance and Serv ice Guide 6–13 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
6–14 Maintenance and Serv ice Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
Specific atio ns Maintenance and Serv ice Guide 6–15 Ta b l e 6 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 4.
6–16 Maintenance and Serv ice Guide Spe c ifica tion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicab le DMA1* Not applicable DMA2* Not applicable DMA3 Not applicab le DMA4 Direct memory access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Maintenance and Serv ice Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws listed in this appendix are av ailable in the Computer Scre w Kit, spare part number 435780-001, and the Display Scre w Kit, spare part number 435788-001.
A–2 Maintenance and Service Guide Scr ew Listing Phillips P M2 .5×5 . 0 Captiv e Scr ew L ocations Ta b l e A - 1 Phillips PM2.5×5.0 Captive Screw Color Qty .
Sc rew Li st i ng Maintenance and Serv ice Guide A–3 Phillips P M3. 0×4.0 S cr e w Locations Ta b l e A - 2 Phillips PM3.0×4.0 Screw Color Qty . Length Thread Head Width Black 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard driv e brac k et to the hard drive (documented in Section 5.
A–4 Maintenance and Service Guide Scr ew Listing Phillips P M2 .5×5 . 0 Scr ew L ocation Ta b l e A - 3 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–5 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the s witch co v er to the computer (documented in Section 5.
A–6 Maintenance and Service Guide Scr ew Listing Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the k eyboard to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–7 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y hinge base cov ers to the display enclosure (documented in Section 5.
A–8 Maintenance and Service Guide Scr ew Listing Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y pane l and inv er ter board to the display enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–9 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y rele ase hook to the display enclosure (documented in Section 5.
A–10 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenn a tr ansceivers to the display enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–11 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the base enclosur e to the computer (documented in Section 5.
A–12 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the system boar d to the top co ver (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–13 Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the T ouchPad br a cket to the top co ver (documented in Section 5.
A–14 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the LED board to the top co ver (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–15 Phillips P M2 .0×3 .0 S cre w Locati ons Ta b l e A - 4 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical driv e brac k et to the optical drive (documented in Section 5.
A–16 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 .0×4. 0 Scr e w Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 11 4.0 mm 2.0 mm 4.0 mm Where used: 8 screws that secure the displa y hinges to the display panel (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–17 Phillips P M2 .0×4. 0 Scr e w Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card modul e to the system board (documented in Section 5.
A–18 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 .0×4. 0 Scr ew L ocation Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the f an/heat sink assembly to the system board (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–19 Phillips P M2 .5×13 . 0 Sc re w Locations Ta b l e A - 6 Phillips PM2.5×13.0 Screw Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–20 Maintenance and Serv ice Guide Scr ew Listing Phillips P M2 .5×13 . 0 Sc re w Locations Ta b l e A - 6 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the base enclos ure to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–21 Phillips P M2 .5×13 . 0 Sc re w Locations Ta b l e A - 6 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 11 screws that secure the base encl osure to the computer (documented in Section 5.
A–2 2 Maint enance and Servi ce Guide Scr ew Listing Phillips P M2 .5×9 . 0 Scr ew L ocations Ta b l e A - 7 Phillips PM2.5×9.0 Screw Color Qty . Length Thread Head Width Black 4 9.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y asse mbly to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 3 Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 8 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 6.0 mm Where used: 6 screws that secure the displa y bezel to the displa y enclosu re (documented in Section 5.
A–2 4 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×7 . 0 Scr ew L ocations Ta b l e A - 8 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 6.0 mm Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–25 Silv er Phillips P M2 .5×4. 0 Scr ew L ocations Ta b l e A - 9 Silver Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y bezel to the displa y enclosu re (documented in Section 5.
A–2 6 Maintenance and Servi ce Guide Scr ew Listing Phillips P M3 .0×6 .0 Sc re w Locations T able A-10 Phillips PM3.0×6.0 Screw Color Qty . Length Thread Head Width Black 2 6.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the f an/heat si nk assembly to the system board (documented in Section 5.
Maintenance and Serv ice Guide B–1 B B ac k u p and Reco v er y Recov eri ng Sy s tem Inform at ion T ools provided by the operating system and PC Reco very software are designed to help you with th.
B–2 Maintenance and Service Guide Back up and Reco very Ba ckin g Up Y our Infor m ation When to Bac k Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored.
Back up and Reco very Maintenance and Serv ice Guide B–3 Us ing S y stem R est ore P oints When you back up your system, you are creating a system restore point. A system restore point allo ws you to save and name a snapshot of your hard dri ve at a specific point in time.
B–4 Maintenance and Service Guide Back up and Reco very Restore to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore .
Back up and Reco very Maintenance and Serv ice Guide B–5 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve finished creating the reco very discs. The next time you open PC Recov ery Disc Creator, you will be prompted to continue the disc creation process.
B–6 Maintenance and Service Guide Back up and Reco very Reinstalling Sof tware Pr ograms an d Driv ers If a program or dri ver preinstalled at the factory is accidentally erased or is damaged, the Application and Dri ver Recov ery tool allo ws you to reinstall it.
Back up and Reco very Maintenance and Serv ice Guide B–7 2. Select Start > All Programs > System Reco very > A pplication and Driver Recovery . The Application and Dri ver Recove ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next .
B–8 Maintenance and Service Guide Back up and Reco very Recov e rin g from th e Rec o ver y Di sc s T o restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer .
Back up and Reco very Maintenance and Serv ice Guide B–9 If you want to perform a destructive reco very: ✎ A destructi ve recovery formats the hard dri ve and restores the computer to its factory state. Select this option only as a last resort. a.
B–10 Maintenance and Serv ice Guide Back up and Reco very 4. Click OK . 5. At the System Recov ery screen, click Advanced Options . 6. Select Delete Recove ry Partition (not r ecommended) and follo w the on-screen instructions.
Maintenance and Serv ice Guide C–1 C Disp l a y C ompon ent Rec y c lin g Å W ARNING : T he backlight contains mer cury . Caution should be ex erc ised wh en r emov ing and handling the backlight to a vo id damaging this component and cau s ing e xposure to the mer cury .
C–2 Maintenance and Servi c e Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another .
Display C omponent Recy cling Maintenance and Serv ice Guide C–3 Perform the follo w ing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Servi c e Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent Recy cling Maintenance and Serv ice Guide C–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the inv erter board 2 .
C–6 Maintenance and Servi c e Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure.
Display C omponent Recy cling Maintenance and Serv ice Guide C–7 7. T urn the LCD panel upside do wn. 8. Remov e all screws that secure the LCD panel frame to the LCD panel.
C–8 Maintenance and Servi c e Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.
Display C omponent Recy cling Maintenance and Serv ice Guide C–9 11. Remov e the screws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward.
C–10 Maintenance and S er v ice Guide Display C omponent Recy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel.
Display C omponent Recy cling Maintenance and Serv ice Guide C–11 16. T urn the LCD panel upside do wn. 17. Remov e the backlight frame from the LCD panel.
C–12 Maintenance and Service Gui de Display C omponent Recy cling Å W ARNING : T he backlight contains mer cury . Caution should be ex erc ised wh en r emov ing and handling the backlight to a vo id damaging this component and cau s ing e xposure to the mer cury .
Display C omponent Recy cling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22.
C–14 Maintenance and Service Gui de Display C omponent Recy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.
Maintenance and Serv ice Guide D–1 D Conn ec tor P in As signm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, right channel.
D–2 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 2 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 3 Universal Ser.
Connect or P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 .
D–4 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connect or P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused.
Maintenance and Serv ice Guide E–1 E P o w er C ord Set Requirements 3-Conduc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Maintenance and Service Guide P ow er Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).
P ow er Cord Set Requir ements Maintenance and Serv ice Guide E–3 Countr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A .
E–4 Maintenance and Service Guide P ow er Cor d Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Serv ice Guide Index–1 Inde x A AC adapter, spare part number 3–20 , 3–22 advanced Setup Utility features 2–4 analog TV tuner, spare part number 3–20 , 3–27 arrow keys 1–.
Index–2 Maintenance and Servi ce Guide Index composite S-Video and audio cable, spare part number 3–20 , 3–27 computer feet, locations 5–10 Computer Setup Advanced Menu 2–8 File Menu 2–6 S.
Index Maintenance and Serv ice Guide Index–3 display release hook, removal 5–37 Display Screw Kit, spare part number 3–15 , 3–29 , 5–30 displaying system information 2–3 docking device, tr.
Index–4 Maintenance and Servi ce Guide Index nonfunctioning keyboard 2–28 nonfunctioning pointing device 2–29 fn key 1–13 front components 1–6 G grounding equipment and methods 4–7 H hard .
Index Maintenance and Serv ice Guide Index–5 microphone jack location 1–9 pin assignments D–2 Mini Card module removal 5–14 spare part numbers 3–9 , 3–11 , 3–13 , 3–23 , 3–24 , 3–2.
Index–6 Maintenance and Servi ce Guide Index R recovery discs B–4 recovery partition, deleting B–9 recovery, system B–4 , B–8 removal/replacement preliminaries 4–1 procedures 5–1 restore.
Index Maintenance and Serv ice Guide Index–7 specifications computer 6–1 display assembly 6–3 DVD/CD-RW Combo Drive 6–6 DVD±RW and CD-RW Combo Drive 6–8 hard drive 6–4 I/O addresses 6–1.
Index–8 Maintenance and Servi ce Guide Index TV tuner remote control, spare part number 3–20 , 3–27 U Universal Serial Bus (USB) port location 1–10 pin assignments D–2 unknown password 1–4.
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