Instruction/ maintenance manual of the product dv9000 HP (Hewlett-Packard)
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Mainten ance and Ser vice Gu id e HP P a v ili on d v9 000 Notebook PC Doc ument P ar t Number : 4 1 7 6 1 5-00 3 Apr il 200 7 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006, 2007 He wlett-Packard De v elopment Company , L.P . Microsoft, W indo ws, and W i ndo ws V ista are either trademarks or registered trademarks of Microsoft Cor poration in the United States and/or other countries.
Saf ety w arni ng no tice Å WA R N I N G : T o r educe the poss ibility of heat-related inj ur ie s or of ov erheating the computer , do not plac e the computer directl y on yo ur lap or obstruc t the computer air vent s . Use the computer onl y on a har d , flat surface .
Maintenance and Se rvi ce Guide iv Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
v Maintenance and S ervi ce Guide Cont ents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Cont ent s Maintenance and Se rvi ce Guide vi 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer For Disassembly .
v ii Maintenance and S ervi ce Guide Cont ents 6 Specifications AS c r e w L i s t i n g B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Conn.
Maintenance and Se rvi ce Guide 1–1 1 Pr od uct Descript ion The HP Pa vilion dv9000 Notebook PC of fers adv anced modularity , Intel® Core™ Duo processors, and extensiv e multimedia support.
1–2 Maintenance and Serv ice Gui de Produc t Desc r iption 1. 1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–3 ■ Integrated 10/100/1000 Gigabit Ethernet local area netw ork (LAN) network interface card (NIC) with RJ-45 jack, v arying by computer model ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.
1–4 Maintenance and Serv ice Gui de Produc t Desc r iption 1 .2 Resettin g th e Comp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Serv ice Gui de Produc t Desc r iption 1 .4 External Compon ents The external components on the front of the computer are sho w n belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 P ower light On: The computer is on.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–7 3 Drive light Blinking: The hard drive or optical drive is being accessed. 4 Wireless s witch T ur ns the wire less feature on or off , but does not create a wireless connection. ✎ A wireless network must be set up in order to establish a wireless connection.
1–8 Maintenance and Serv ice Gui de Produc t Desc r iption The external components on the left side of the computer are sho wn belo w and described in T able 1-2. Lef t-S ide Comp one nts Ta b l e 1 - 2 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer .
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–9 4 Expansion por t 3 Connects t he computer to an optional e xpansion product. ✎ The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. 5 RJ-45 (network) jack Connects a network cable .
1–1 0 Maintenance and S ervi ce Guide Produc t Desc r iption The external components on the right side of the computer are sho wn belo w and described in T able 1-3.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 1 Ta b l e 1 - 3 Right-Side Components Item Component Function 1 USB por ts (2) Connect optional USB de vices. 2 ExpressCard slot Suppor ts opti onal ExpressCard/54 cards. 3 Optical drive Reads an optical disc.
1–1 2 Maintenance and S ervi ce Guide Produc t Desc r iption The computer ke yboard components are sho wn belo w and described in T able 1-4. Key b o a r d C o m p o n e n t s.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 3 T able 1-4 Ke yboar d Components Item Component Function 1 Function ke ys Ex ecute frequen tly used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light.
1–1 4 Maintenance and S ervi ce Guide Produc t Desc r iption The computer top components are sho wn belo w and described in T able 1-5. T op Compo nents , P art 1.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 5 Ta b l e 1 - 5 T op Components, Pa rt 1 Item Component Function 1 Integrated camer a (select models only) Records video and capt ures still photos. 2 Internal microphones (2, select models only) Record sound.
1–1 6 Maintenance and S ervi ce Guide Produc t Desc r iption The computer top components are sho wn belo w and described in T able 1-6. T op Compo nents , P art 2.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 7 Ta b l e 1 - 6 T op Components, Pa rt 2 Item Component Function 1 Media button If QuickPla y is not installed and the computer is ■ On, opens the music progr am or Media menu, which allows y ou to select a multimedia progr am.
1–1 8 Maintenance and Se rvi ce Guide Produc t Desc r iption 3 Previous/re wind but t on When a disc is pla ying in the optical drive: ■ Pla ys the pre vious trac k or chapter , when pressed once. ■ Rewinds when pressed with the fn key . 4 Pla y/pause button When a disc is in the optical drive and is ■ Not pla ying, pla ys the disc.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 9 The computer T ouchPad components are sho wn belo w and described in T able 1-7. To u c h Pa d C o m p o n e n t s Ta b l e 1 - 7 T ouchpad Components Item Component Function 1 T ouchPad light Blue: T ouchPad is enab led.
1–20 Maintenance and S ervi ce Guide Produc t Desc r iption The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bot tom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y .
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–2 1 3 Optical drive Reads an optical disc. 4 Secondar y hard drive ba y Holds an optional secondar y hard drive . Primar y hard drive ba y Hold the primar y hard drive. 5 V ents (6) Enable airflo w to cool internal components.
1–2 2 Maintenance and S ervi ce Guide Produc t Desc r iption 1. 5 D e s i g n o v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Se rvi ce Guide 2–1 2 T roubleshooting Å WA R N I N G : Only author i z ed technic ians trained b y HP should r epair this equipment . All tr oubleshooting and repair pr ocedures ar e det ailed to allo w only su bass embly-/module-lev el r epair .
2–2 Maintenance and Serv ice Gui de T roubleshooting 1. T o open the Setup Utility , turn on or restart the computer in W indo ws, and then press f10 while the prompt, “Press <F10> to enter setup, ” is displayed in the lower -left corner of the screen.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–3 1. T o start the Setup Utility , turn on or restart the computer in W indo ws, and then press f10 while the prompt, “Press <F10> to enter setup, ” is displayed in the lower -left corner of the screen.
2–4 Maintenance and Serv ice Gui de T roubleshooting Using Adv anced Setu p Utilit y Features This guide describes the Setup Utility features recommended for all users.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–5 ■ T o close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display . Then us e the arro w ke ys to select Exit > Exit Discarding Changes , and then press enter .
2–6 Maintenance and Serv ice Gui de T roubleshooting Security Menu S y s tem Configuration M enu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , chan ge, or delete an administrator pass word. P ower-on pass word Enter , change, or delete a pow er-on pass word.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–7 Dia gnostic s Men u Boot Options Set the f o llowing boot options: ■ f10 and f12 Dela y (sec.)—Set the dela y f or the f10 and f12 functions of the Setup Utility in inter v als of 5 seconds each (0, 5, 10, 15, 20).
2–8 Maintenance and Serv ice Gui de T roubleshooting 2.2 Setup U tilit y in Windo ws V ista The Setup Utility is a R O M-based information and customization utility that can be used e ven when your W indow s® operating system is not working or will not load.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–9 5. T o set your preferences and exit the Setup Utility , press f10 and then follo w the instructions on the screen. Y our preferences go into ef fect when the computer restarts in W i ndo ws.
2–1 0 Maintenance and S ervi ce Guide T roubleshooting Restoring Default Settin gs in th e Setup Utilit y The follo wing procedure explains ho w to restore the Setup Utility default settings. If the Setup Utility is not already running, be gin at step 1.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 1 The “Press <ESC> to change boot order” message that is displayed in the lo wer -left corner of the screen each time the computer is started or restarted in W i ndo ws is the prompt to change the boot order .
2–1 2 Maintenance and S ervi ce Guide T roubleshooting Main Menu Security Menu S y s tem Configuration M enu Ta b l e 2 - 1 Main Menu Select T o Do This System Inf ormation ■ Vie w and change the system time and date. ■ View identification inf ormation about the computer .
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 3 Boot Options Set the f o llowing boot options: ■ f10 and f12 Dela y (sec.)—Set the dela y f or the f10 and f12 functions of the Setup Utility in inter v als of 5 seconds each (0, 5, 10, 15, 20).
2–1 4 Maintenance and S ervi ce Guide T roubleshooting Dia gnostic s Men u Ta b l e 2 - 4 Diagnostics Menu Select T o Do This Hard Disk Self T est Run a comprehens iv e self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 5 2.3 T roubleshooting Flo wch arts Ta b l e 2 - 5 T roubleshooting Flo wc harts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
2–1 6 Maintenance and S ervi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 7 Flo wchar t 2. 1—Initial T r oubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–1 8 Maintenance and Se rvi ce Guide T roubleshooting Flo wchar t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 9 Flo wchar t 2.3—No P ow er , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another computer , or replacing it.
2–20 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 1 Flowc har t 2.5 —No P ow er , P a rt 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer .
2–2 2 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2.6—No Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 3 Flo wchar t 2.7—No Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–2 4 Maintenance and S ervi ce Guide T roubleshooting F l o wch a rt 2 . 8 — N on fu nct i o n i ng Do ck i ng D e v i c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 5 Flo wchar t 2.9—No O perating Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet.
2–2 6 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 0—No OS Loa ding , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 7 Flo wchar t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1.
2–2 8 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 2—N o OS Loading , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–29 Flo wchar t 2. 1 3—No OS Loa ding, Disk ette Drive Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive.
2–30 Maintenance and Se rvi ce Guide T roubleshooting Flo wchar t 2. 1 4—No OS Loa ding, O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–3 1 Flo wchar t 2. 1 5—N o Audio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally .
2–3 2 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–33 Flo wchar t 2. 1 7—Nonfunc tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–34 Maintenance and Se rvi ce Guide T roubleshooting Flo wchar t 2. 1 8—N onfunctionin g K e yboar d Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–35 Flo wc har t 2. 1 9—Nonfunc tioning P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–3 6 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2.20—No Net w ork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Se rvi ce Guide 3–1 3 I llustrated P ar ts C atalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Serv ice Gui de Illustrated P arts Catalo g 3.2 Comp uter Major C omponen ts Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) F or use with full-f eatured computer models (includes camera, camera cable , and microphones): 17.
3–4 Maintenance and Serv ice Gui de Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 5 Ke yboar ds F or use in the f.
3–6 Maintenance and Serv ice Gui de Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 10 Wireless switch boar d (incl.
3–8 Maintenance and Serv ice Gui de Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 15 Processor s (include thermal pad) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T5600 (1.
3–1 0 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 1 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 21 Base enclosures (include w.
3–1 2 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 3 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules 802.11a/b/g WLAN Mini Card module f or use in the countries or regions listed below .
3–1 4 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module f or use in the countries or regions listed below .
3–1 6 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) F or use only with models using AMD processors: 802.
3–1 8 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 27 Optical drives (include be.
3–20 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3 . 3 Displa y Assem bl y Co mpo nent s Displa y Assembl y C ompone nts T able 3-2 Display Assemb ly Components Spare P art Number In.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 1 2 Display Hinge Kit (includes left and right display hinges) F or use with Dual Lamp displa y panels F or use with Single Lamp displ.
3–2 2 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.4 Mass Stora ge De vices Mass S tor age De v i ces T able 3-3 Mass Storage Devices Spare P art Number Information Item Description.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 3 1 Hard drives (Continued) Hard drive Brac k et Kit (n ot illustrated) 434106-001 Hard drive brac k et rails (APD on ly) (not illustr.
3–2 4 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.5 Pla s t ic s Ki t P lasti cs K it C omponen ts.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 5 T able 3-4 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit 432981-001 1 2 3 4 Includes:.
3–2 6 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.6 C a b le Ki t Cable K it Components.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 7 T able 3-5 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit 434677-001 1 2 3 4 5 Includes: A u.
3–2 8 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.7 Miscellan eous Ta b l e 3 - 6 Spare P arts: Miscellaneous Description Spare P art Number AC a d a p t e r s HP 90-W PFC A C adap.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–29 HP Remote Control 435743-001 Remote control, ExpressCar d 439128-001 TV tuner , ExpressCard 439130-001 TV tuner antenna 439131-001 Wi.
3–30 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Screw Kit (include the f o llo wing screws; ref er to Appendix A, “Screw Listing, ” for more inf ormation on screw specifications.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 1 3.8 Sequen tial P ar t Number Lis ting T able 3-7 Spare P arts: Sequential Part Number Listing Spare P art Number Description 364727.
3–3 2 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 407159-002 802.11a/b/g WLAN Mini Card module f or use in the countries and regions listed below: China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 407160-001 802.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–33 Spare P art Number Description 407674-002 802.11a/b/g WL AN Mini Card module f or use in the MO W2 countries and regions listed below.
3–34 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Spare P art Number Description 408479-001 TV tuner remote control 408483-001 USB infrared receiv er 408485-001 RF cable 412175-001 D VB-T TV tuner 412176-001 D VB-T TV tuner antenna 412766-002 Bluetooth module (i ncludes Bluetooth module cable) 419437-001 Intel Core Duo T2 300E (1.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–35 Spare P art Number Description 432948-001 17.0-inch, WXGA+, TFT Dual Lamp displa y assemb ly with BrightView f or use with full-f eatured computer models (includes camera, camera cab l e, microphones , wireless antenna transceiv ers, and cab les) 432949-001 17.
3–3 6 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Spare P art Number Description 432961-001 Microphones 432962-001 Displa y Cable Ki t (includes camer a cable) 432963-001 Displa y Hi.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 7 432980-001 Base enclosure f or use on ly with computer models using AMD processors 432981-001 Plastics Kit 432983-001 Escrow Kit f o.
3–38 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g 434106-001 Hard Drive Brac k et Kit 434659-001 G73M system board (inc ludes 256-MB of video RAM and thermal pad) 434660-001 G73 syste.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 9 Spare P art Number Description 436067-001 Displa y bezel f or use with Single Lamp displa y panels without camera 436068-001 Displa y bezel f or use with Dual Lamp displa y panels without camera 436069-001 IAMD T ur ion ML-60 2.
3–40 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Spare P art Number Description 439129-001 Infrared emitter 439130-001 TV tuner , ExpressCard 439131-001 TV tuner antenna 439254-001 R.
Maintenance and Se rvi ce Guide 4–1 4 Remo v al and Repl acemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies 4.2 Ser vice Consi derations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 4–3 4.3 Pre v entin g Dama ge to Re mo v able Dri v es Remov able drives are fragile components that must be handled with care.
4–4 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies 4.4 Pre venting Elec trostatic D amag e Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 4–5 4.5 P ac k a ging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 4–7 4.7 Groundin g Eq uipmen t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic voltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Se rvi ce Guide 5–1 5 Remo v al and Repl acemen t Procedur es This chapter provides remo v al and replacement procedures. There are as many as 109 scre ws, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 5 . 1 S erial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 Section Description # of Screws Remo ved 5.4 Hard Drive 2 loosened to remo v e each hard drive cov e r 4 remov ed to disassemb le each hard drive 5.5 Computer F eet 0 5.6 Memor y Module 2 loosened to remov e the memor y module compar tment cov er 5.
5–4 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es Section Description # of Screws Remo ved 5.14 Displa y Assembly Displa y bezel Camera module Displa y inv er ter Displa y panel Displa y hinges Displa y hinge cov ers Wireless antenna transceiv ers Microphones Camera cab le 6 5 0 0 6 4 0 4 0 0 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 5 . 3 Preparing t he Com puter For Disasse mbl y Before you begin an y remov al or installation procedures: 1.
5–6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer .) c. Lift the front edge of the battery 2 and swing it back.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 5 .4 H ard Dri v e Hard Drive Spare P ar t Number Information Hard drives (include brac ket and connector) F or use only .
5–8 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure each hard dri ve co v er to the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–9 5. Use the mylar tab 1 to lift the hard dri ve 2 until it disconnects from the computer .
5–1 0 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 7. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve brack et to the hard dri ve. 8. Lift the bracket 2 straight up to remo ve it from the hard dri ve.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 1 5. 5 C o m p u t e r Fe e t The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Rubber Feet Ki t, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated belo w .
5–1 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .6 M emor y Module 1. Prepare the computer for disassembly (refer to Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 3 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the front of the memory module compartment cov er 2 , and then swing it back.
5–1 4 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 5 5. 7 R TC B a t t e r y 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.6 ). 3. Disconnect the R TC battery cable 1 from the system board.
5–1 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .8 M ini Ca rd Module Mini Card Module Spare P art Number Information Fo r use only with models using Intel processors: 802.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 7 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.
5–1 8 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 9 5 .9 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.
5–20 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 2. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the optical dri ve to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the media tray release hole.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 1 6. Position the optical dri ve with the optical dri ve bracket to ward you. 7. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve brack et to the optical dri ve.
5–2 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Close the computer . 3. T urn the computer upside down with the front panel to ward you.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 3 5. T urn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cov er and swing it forward until it rests on the ke yboard.
5–2 4 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remov e the switch co ver .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 5 5. 1 1 Ke yb o a r d 1. Prepare the computer for disassembly ( Section 5.
5–2 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 3. Remov e the Phillips PM2.5×7.0 scre w that secures the ke yboard to the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 7 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Remov e the three silver Phillips PM2.5×5.0 scre ws that secure the ke yboard to the computer .
5–2 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 7. Lift the rear edge of the ke yboard 1 until it rests at an angle. 8. Slide the ke yboard 2 back to disengage the tabs on the front edge of the ke yboard from the top cov er .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–29 10. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnec ting the K ey boar d Ca ble 11.
5–30 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 2 Sp ea k er Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.11 ).
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 1 6. Remov e the two black Phillips PM2.5×5.0 scre ws 1 that secure the speaker assembly to the computer . 7. Remov e the speaker assembly 2 . Re mo v ing the Speak er Assembl y Re verse the abo v e procedure to install the speaker assembly .
5–3 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. 1 3 P owe r B u t t o n B o a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–33 6. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the po wer b utton board to the computer . 7. Remov e the po wer b utton board 2 . Re mo v ing the P ow er Bu tton Boar d Re verse the abo v e procedure to install the po wer button board.
5–34 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 4 Di splay Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Memory module compartment cov er ( Section 5.8 ) ❏ Switch cov er ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–35 2. Close the computer . 3. T urn the computer upside down with the rear panel to ward you. 4. Remov e the two Phillips PM2.5×8.0 scre ws that secure the display assembly to the computer .
5–3 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. T urn the computer display-side up with the front toward you. 6. Open the computer to an upright position. 7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the po wer b utton board.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 7 Ä CAUT ION: Su pport the display ass embl y when r emo ving the follo w ing scr ews . F ailure to support the display a ssembl y can r esult in damage to the display a ssembl y and other comput er components .
5–38 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 12. Remov e the follo wing: 1 Three rubber scre w cov ers on the display bezel top edge 2 T wo rubber scre w cov ers on the display bezel bottom edge 3 Fi ve Phillips PM2.5×8.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 9 13. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 14. Remov e the display bezel 3 .
5–40 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es ✎ The camera module is secured to the display enclosure by a 2-sided adhesi ve pad. Apply remo v al force to the middle of the module to remov e it. 15. Remov e the camera module 1 from the display enclosure.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–4 1 17. Remov e the in verter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display in verter .
5–4 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 19. Remov e the six Phillips PM2.5×8.0 scre ws 1 that secure the display panel to the display enclosure. 20. Remov e the display panel 2 . Re mo v ing the Displa y P anel Display Assemb ly Subcomponents Spare P art Number Information Displa y panels 17.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–43 21. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure each display hinge to the display enclosure. 22. Remov e the display hinges 2 . 23. Slide the left and right display hinge cov ers 3 of f of the display hinges.
5–44 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 24. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the two Phillips PM2.0×4.0 scre ws 1 that secure each transcei ver to the display enclosure.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–45 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure.
5–46 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure. 32. Remov e the camera cable 2 from the display enclosure.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–4 7 5. 1 5 T op C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–48 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the computer upside down with the front to ward you. 3. Remov e the eight Phillips PM2.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–4 9 4. Remov e the four silv er Phillips PM2.5×5.0 scre ws that secure the top cov er to the computer .
5–50 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5. T urn the computer right-side up with the front toward you. 6. Disconnect the po wer button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 1 8. Remov e the f i ve Phillips PM2.5×8.0 scre ws 1 and the silver Phillips PM2.
5–5 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 9. Lift the rear edge of the t op cov er until it disengages from the computer , and remo ve the top co v er . Re mo v ing the T op Co v er Re verse the abo v e procedure to install the top cov er .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 3 5. 1 6 W i r e l e s s Swi t c h B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–54 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 5 3. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the wireless switch board to the base enclosure.
5–5 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. 1 7 A u d i o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 7 2. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the audio board to the computer . 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure.
5–5 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 8 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 9 2. Disconnect the Bluetooth module cable 1 from the system board. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001.
5–60 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 9 USB/M agneti c Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–6 1 2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly . ✎ The USB/magnetic board cable is included with the USB/magnetic board spare part kit and is also included in the Cable Kit, spare part number 434677-001.
5–6 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .20 Expr e ssCar d Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–63 2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot. 3. Remov e the ExpressCard slot bezel 2 . ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001.
5–64 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 4. Remov e the four silver Phillips PM2.5×5.0 scre ws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–65 5. 2 1 T o p C ove r S u p p o r t T r i m 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–66 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the computer upside down with the front to ward you. 3. Remov e the four Phillips PM2.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–6 7 4. T urn the computer right-side up with the front toward you. 5. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the top cov er support trim to the computer . 6. Remov e the top cov er support trim 2 .
5–6 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .2 2 Disp lay Lid S witc h Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–6 9 2. Remov e the display lid switch module by f irmly pulling it of f the fan/heat sink assembly . ✎ The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape.
5–7 0 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .2 3 P o w er Con nector Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 1 2. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the po wer connector assembly bracket to the computer . 3. Remov e the po wer connector assembly bracket 2 .
5–7 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 4. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the USB board to the computer . 5. Remov e the USB board 2 . 6. Disconnect the USB board cable 3 from the USB board and remov e the cable from the clips 4 in the base enclosure.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 3 7. Remov e the black Phillips PM2.5×5.0 scre w 1 that secures the po wer connector assembly to the computer . 8. Remov e the po wer connector assembly 2 from its location in the base enclosure.
5–7 4 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5. 24 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 5 ❏ Speaker assembly ( Section 5.12 ) ❏ Display assembly ( Section 5.14 ) ❏ To p c o v e r ( Section 5.15 ) ❏ W ireless switch board ( Section 5.16 ) ❏ Audio board ( Section 5.
5–7 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 4. Remov e the three Phillips PM2.5×8.0 scre ws 1 and the three silver Phillips PM2.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–77 5. Lift the right side of the system board 1 until it rests at an angle. 6. Remov e the optical dri v e connector board 2 . ✎ The optical dri ve connector board is a v ailable using spare part number 432992-001.
5–7 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 9. If it is necessary to replace th e po wer connector assembly or the USB board cable, turn the system board upside do wn with the front to ward you. 10. Disconnect the po wer connector assembly cable 1 and the USB board cable 2 from the system board.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 9 5 .2 5 F an/Heat Sink Assemb l y ✎ When replacing the fan/heat sink assembly , be sure the display lid switch module is remov ed from the defecti v e fan/heat sink assembly and installed on the replacement fan/heat sink assembly .
5–80 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the system board upside down with the e xpansion port and external monitor port to ward you. 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four capti ve Phillips PM2.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–8 1 ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 , 2 , and 3 , the system board components 4 and 6 , and the processor 5 each time the fan/heat sink assembly is remo ved.
5–8 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 6. Loosen the three capti ve silv er Phillips PM2.5×5.0 scre ws 1 that secure the heat sink to the system board.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–83 ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the heat sink 1 , 2 , and 3 and the system board components 4 , 5 , and 6 , each time the heat sink is remov ed.
5–84 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5. 26 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–85 ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly ( Section 5.12 ) ❏ Display assembly ( Section 5.14 ) ❏ To p c o v e r ( Section 5.
5–8 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the processor locking screw 1 one-half turn counterclockwise until you hear a click.
Maintenance and Se rvi ce Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions With Dual Lamp Displa y Length Width Height (varies front to rear) 28.5 cm 39.6 cm 3.2 to 4.2 cm 11.
6–2 Maintenance and Serv ice Gui de Spe c ifica tion s T emperature Operating* Nonoperating 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.
Specific ation s Maintenance and Se rvi ce Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 3 17.0-inch, WXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
Specific ation s Maintenance and Se rvi ce Guide 6–5 Ta b l e 6 - 4 Hard Drives 160-GB* 120-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.
6–6 Maintenance and Serv ice Gui de Spe c ifica tion s 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g Interface type ATA - 5 ATA - 5 T r ansfer rate Synchrono.
Specific ation s Maintenance and Se rvi ce Guide 6–7 Ta b l e 6 - 5 Primary 8-cell, Li-Ion Battery Dimensions Height Width Depth We ig h t 1.83 cm 27.18 cm 5.23 cm 0.34 kg 0.72 in 10.70 in 2.06 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.
6–8 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 6 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1.
Specific ation s Maintenance and Se rvi ce Guide 6–9 Disc thickness 1.2 mm (0.047 in) T r ac k pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
6–1 0 Maintenance and S ervi ce Guide Spe c ifica tion s Ta b l e 6 - 7 DV D ± RW / R a n d CD-R W Doub le-Lay er Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-.
Specific ation s Maintenance and Se rvi ce Guide 6–1 1 Disc thickness 1.2 mm (0.047 in) T r ac k pitch 0.74 µm Access time CD media D VD media Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.
6–1 2 Maintenance and S ervi ce Guide Spe c ifica tion s Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 .
Specific ation s Maintenance and Se rvi ce Guide 6–1 3 Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho.
6–1 4 Maintenance and S ervi ce Guide Spe c ifica tion s Hard ware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Seconda.
Specific ation s Maintenance and Se rvi ce Guide 6–1 5 T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF.
6–1 6 Maintenance and S ervi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board reso.
Specific ation s Maintenance and Se rvi ce Guide 6–1 7 I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board res.
6–1 8 Maintenance and Se rvi ce Guide Spe c ifica tion s T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PC.
Specific ation s Maintenance and Se rvi ce Guide 6–1 9 Memory Map Address (he x) System Function (shipping configuration) 0xF2C00000-0xF6BFFFFF T exas Instru ments PCIxx21/x515 Cardbus Controller 0x.
Maintenance and Se rvi ce Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . The four Phillips PM3.0×3.0 scre ws used to secure the hard dri ve bracket to the hard dri v e are included in the Hard Dri v e Bracket Kit, spare part number 434106-001.
A–2 Maintenance and Se rvice Gui de Scr ew L istin g The remaining scre ws listed in this appendix are a v ailable in the Scre w Kits, spare part number 434676-001, and the Display Scre w Kit, spare part number 432967-001. Capti ve Phillips P M2 .0×5 .
Scr ew L istin g Maintenance and Se rvi ce Guide A–3 Phillips P M2 . 0×1 1 .0 S cr ew L ocatio ns Ta b l e A - 3 Phillips PM2.0×11.0 Screw Color Qty . Length Thread Head Width Silver 2 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.
A–4 Maintenance and Se rvice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–5 Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–6 Maintenance and Se rvice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the displa y bezel to the display enclosu re (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–7 Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y panel to the display enclosure (documented in Section 5.
A–8 Maintenance and Se rvice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the top co v er to the base enclosure (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–9 Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top co v er to the base enclosure (documented in Section 5.
A–1 0 Maintenance and Servi ce Guide Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 F our screws that secure the top co v e r suppor t trim to the base enclosure (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 1 Phillips P M2 . 5×8. 0 Scr e w L ocation Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er suppor t trim to the base enclosure (documented in Section 5.
A–1 2 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 3 Phillips P M2 . 0×3. 0 Sc r ew Lo cations Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e br ac k et to the optical drive (documented in Section 5.
A–1 4 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 . 0×3. 0 Sc r ew Lo cations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y hinges to the display panel (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 5 Phillips P M2 . 0×3. 0 Sc r ew Lo cations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth modu le to the base enclosure (documented in Section 5.
A–1 6 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 . 0×5. 0 Scr e w L ocatio ns Ta b l e A - 6 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.0 mm 5.0 mm Where used: 6 screws that secure the s w itch co v er to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 7 Phillips P M2 . 5×7 . 0 Sc r e w L ocatio n Ta b l e A - 7 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 1 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the k e yboard to the computer (documented in Section 5.
A–1 8 Maint enance and Serv ice Gui de Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 9 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty .
A–20 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top co v er to the base enclosure (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 1 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocation Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er to the base enclosur e (documented in Section 5.
A–2 2 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the wireless s witch board to the base enclosure (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 3 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the ExpressCar d assemb ly to the base enclosure (documented in Section 5.
A–2 4 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty .
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 5 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.
A–2 6 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the heat sink to the system board (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 7 Black Phillip s P M2 . 5×5. 0 Scr e w L ocations Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the speaker assemb ly to the base enclosure (documented in Section 5.
A–2 8 Maintenance and S ervi ce Guide Scr ew L istin g Black Phillip s P M2 . 5×5. 0 S cr ew L ocation Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the po wer connec tor assemb ly to the base enclosure (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–29 Phillips P M2 . 0×4.0 Sc r e w L ocations T able A-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the wireless antenn a transceiv ers to the display enclosure (documented in Section 5.
A–30 Maintenance and Se rvi ce Guide Scr ew L istin g Phillips P M2 . 5×6 . 0 Scr e w L ocatio ns T able A-11 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the f an/heat si nk assemb ly to the system board (documented in Section 5.
Maintenance and Se rvi ce Guide B–1 B B ac k up an d Reco v er y in Win dow s XP Rec o veri ng S y ste m In form at ion T ools provided by the operating system and PC Reco v ery software are designe.
B–2 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Back in g Up Y ou r In f or mati o n When to Ba ck Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically .
Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–3 Us ing S y st em R e sto r e P oi nts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time.
B–4 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Restoring to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > S ystem Restore .
Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–5 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can e xit the program before you ha ve finished creating the reco v ery discs.
B–6 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Rein sta lli ng S of t w are P rogram s an d Drivers If a program or dri ver preinstalled at the f actory is accidentally erased or is damaged, the Application and Dri ver Reco v ery tool allo ws you to reinstall it.
Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–7 2. Select Start > All Programs > System Reco very > A pplication and Driv er Recovery . The Application and Dri ver Reco ve ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next .
B–8 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Reco vering from the Reco v ery Disc s T o restore the system from the recov ery discs: 1. Back up all personal files. 2. Insert the first reco v ery disc into the optical dri ve and restart the computer .
Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–9 If you want to perform a destructive reco very: ✎ A destructi ve reco very formats the hard dri ve and restores the computer to its factory state. Select this option only as a last resort.
B–1 0 Maintenance and Servi ce Gui de Back u p and Reco very in Windo w s XP 4. Click OK . 5. At the System Recov ery screen, click Advanced Options .
Maintenance and Se rvi ce Guide C–1 C B ac k up an d Reco v er y in Win do w s Vis t a Rec o veri ng S y ste m In form at ion T ools provided by the operating system and Reco v ery Manager software .
C–2 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista Back i ng up Y ou r In f or mat i o n When to Ba ck Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored.
Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–3 Us ing S y st em R e sto r e P oi nts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time.
C–4 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista Restoring to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally , follow these steps: 1.
Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–5 ■ If necessary , you can e xit the program before you ha ve finished creating the reco v ery discs. The next time you open Recov ery Manager , you will be prompted to continue the disc creation process.
C–6 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista ■ In all cases, if a program has been deleted from your computer , the reinstallation process reinstalls the program or utility to the factory image b ut cannot restore your personal settings.
Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–7 P er forming a Reco very Recov ery Manager software allo ws you to repair or restore the system if you experience system f ailure or instability . Recovery Manager works from reco very discs that you create or from a dedicated recov ery partition on the hard dri ve.
C–8 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista ❏ Restart the computer and press f11 while the “Press <F11> for recov ery” message is displayed on the screen. Then select Recove ry Manager . Recov ery Manager opens.
Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–9 Upda ting Reinstall ed Soft w are After you perform a system recov ery , connect to the Internet to update all reinstalled software. T o access update links for th e operating system and other software pro vided on your computer: » Select Start > Help and Support .
Maintenance and Se rvi ce Guide D–1 D Disp l a y C ompon ent Recy c lin g Å WA R N I N G : The backligh t contains mer c ury . Cauti on should be ex erc ised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury .
D–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another .
Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
D–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the in verter board 2 .
D–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure.
Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–7 7. T urn the LCD panel upside down. 8. Remov e all scre ws that secure the LCD panel frame to the LCD panel.
D–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.
Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–9 11. Remov e the scre ws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward.
D–1 0 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel.
Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–1 1 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel.
D–1 2 Maintenance and S ervi ce Guide Display C omponent R ecy cling Å WA R N I N G : The backligh t contains mer c ury . Cauti on should be ex erc ised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury .
Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–1 3 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel.
D–1 4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.
Maintenance and Se rvi ce Guide E–1 E Conn ec tor P in A ssi gnmen ts Ta b l e E - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground.
E–2 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unus.
Connec tor P in Assignments Maintenance and Se rvi ce Guide E–3 Ta b l e E - 3 S-Video-Out Pin Signal Pin Signal 1 TV - Ground 5 TV -CD 2 TV - CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground.
E–4 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect .
Connec tor P in Assignments Maintenance and Se rvi ce Guide E–5 Ta b l e E - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
E–6 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 6 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e E - 7 A udio-Out (.
Maintenance and Se rvi ce Guide F–1 F P o wer Cord Set Requirements 3-Con ductor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
F–2 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Gen eral R equirements The requirements listed belo w are applicable to all countries and regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.
P ow er Cor d Set R equirements Maintenance and Se rvi ce Guide F–3 Countr y/Region -Spec ifi c R equirements 3-Conductor P o wer Cor d Set Requirements Country/Region Accredited Agency Applicab le .
F–4 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P e ople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Se rvi ce Guide Index–1 Ind e x 1394 port 1–9 A AC adapter, spare part numbers 3–28 , 3–34 analog TV tuner, spare part numbers 3–28 arrow keys 1–13 audio board removal 5–.
Index–2 Mainte nance and Servi ce Guide Index cables, service considerations 4–2 camera 1–15 camera cable disconnection 5–36 removal 5–46 spare part number 3–21 , 3–36 , 5–46 camera mo.
Index Maintenance and Se rvi ce Guide Index–3 display bezel removal 5–39 spare part numbers 3–20 , 3–35 , 3–39 , 5–39 Display Cable Kit, spare part number 3–21 , 3–36 , 5–46 display .
Index–4 Mainte nance and Servi ce Guide Index ExpressCard slot bezel illustrated 3–25 removal 5–63 external monitor port location 1–8 pin assignments E–4 F fan/heat sink assembly removal 5.
Index Maintenance and Se rvi ce Guide Index–5 headset, spare part number 3–28 , 3–31 heatsink, spare part numbers 3–37 hinge removal 5–43 spare part numbers 3–21 , 3–36 , 5–43 hinge co.
Index–6 Mainte nance and Servi ce Guide Index modem, troubleshooting 2–36 monitor port location 1–8 pin assignments E–4 mouse, spare part number 3–28 , 3–38 , 3–39 N network jack locatio.
Index Maintenance and Se rvi ce Guide Index–7 R rear components 1–8 recovering from partition on hard drive Windows Vista C–7 Windows XP B–8 recovering from the recovery discs Windows Vista C.
Index–8 Mainte nance and Servi ce Guide Index S-Video-out jack location 1–8 pin assignments E–3 switch cover removal 5–22 spare part number 3–3 , 3–36 , 3–40 , 5–22 system board remova.
Index Maintenance and Se rvi ce Guide Index–9 USB infrared receiver spare part numbers 3–34 USB infrared receiver, spare part numbers 3–28 USB/magnetic board removal 5–60 spare part number 3.
An important point after buying a device HP (Hewlett-Packard) dv9000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) dv9000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) dv9000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
