Instruction/ maintenance manual of the product dv2000 HP (Hewlett-Packard)
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Mainten ance and Ser vice Gu id e HP P av ilio n d v2000 Notebook P C Doc ument P ar t Number : 4 1 7 9 8 1 -00 2 Apr il 200 7 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006, 2007 He wlett-Packard De velopment Company , L.P . Microsoft, W indo ws, and W indows V ista are either trademarks or registered trademarks of Microsoft Cor poration in the United States and/or other countries.
Saf ety w arn ing no tic e Å WA R N I N G : T o r educe the poss ibility of heat-related inj uries or of ov erheating the computer , do not plac e the computer directl y on y our lap or obstruc t the computer air vent s . Use the computer onl y on a har d , flat surface .
Maintenance and Se rvi ce Guide iv Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
v Maintenance and S ervi ce Guide Cont ents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components .
Cont ent s Maintenance and Se rvi ce Guide vi 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
v ii Maintenance and S ervi ce Guide Cont ents 6 Specifications AS c r e w L i s t i n g B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Conn.
Maintenance and Se rvi ce Guide 1–1 1 Pr oduct Description The HP Pa vilion dv2000 Notebook PC of fers adv a nced modularity , Intel® Core™ Duo, Core Solo, and Celeron® processors or AMD T urion™ 64 Mobile T echnology and Mobile AMD Sempron™ processors, and extensi ve multimedia support.
1–2 Maintenance and Serv ice Gui de Produc t Desc r iption 1. 1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–3 ■ 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard dri ve, v arying by computer model ■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.
1–4 Maintenance and Serv ice Gui de Produc t Desc r iption ❏ Docking (select models only) ❏ ExpressCard ❏ External monitor ❏ IEEE 1394 digital (select models only) ❏ Memory Reader Slot (select models only) ❏ Po wer ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-V ideo-out (select models only) ❏ Uni versal Serial Bus (USB) v .
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Serv ice Gui de Produc t Desc r iption 1 .4 External Compon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–7 4 Wireless s witch (select models only) T urns the wireless feat ure on or off , b ut does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up.
1–8 Maintenance and Serv ice Gui de Produc t Desc r iption The external components on the right side of the computer are sho wn belo w and described in T able 1-2. R ight-Side C omponents Ta b l e 1 - 2 Right-Side Components Item Component Function 1 Optical drive Reads an optical disc.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–9 The external components on the left side of the computer are sho wn belo w and described in T able 1-3.
1–1 0 Maintenance and S ervi ce Guide Produc t Desc r iption Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 1 The ke yboard components on the computer are sho wn belo w and described in T able 1-4.
1–1 2 Maintenance and S ervi ce Guide Produc t Desc r iption T able 1-4 Ke yboar d Components Item Component Function 1 f1 to f12 ke ys (12) Ex ecute frequently used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 3 The top components on the computer are sho wn belo w and described in T able 1-5. T op Compo nents , P art 1.
1–1 4 Maintenance and S ervi ce Guide Produc t Desc r iption Ta b l e 1 - 5 T op Components, Pa rt 1 Item Component Function 1 Caps lock light On: Caps lock is on. 2 P ower button When the computer is ■ Off , press to turn on the computer . ■ On, press to enter hibernation.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 5 The top components on the computer are sho wn belo w and described in T able 1-6. T op Compo nents , P art 2.
1–1 6 Maintenance and S ervi ce Guide Produc t Desc r iption Ta b l e 1 - 6 T op Components, Pa rt 2 Item Component Function 1 Media button If QuickPla y is not installed and the computer is ■ On, the media button opens the m usic program or Media men u, allowing y ou to select a multimedia progr am.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 7 The top components on the computer are sho wn belo w and described in T able 1-7. T op Compo nents , P art 3 Ta b l e 1 - 7 T op Compon.
1–1 8 Maintenance and S ervi ce Guide Produc t Desc r iption The T ouchPad components are sho w n belo w and described in T able 1-8. To u c h Pa d C o m p o n e n t s Ta b l e 1 - 8 T ouchP ad Components Item Component Function 1 T ouchP ad on/off but t on Enables/disab les the T ouchPad.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 9 The external components on the bottom of the computer are sho wn belo w and described in T able 1-9. Bot tom Components Ta b l e 1 - 9 Bottom Components Item Component Function 1 Battery bay Holds the batter y 2 Battery release latch Releases the batter y from the batter y ba y .
1–20 Maintenance and S ervi ce Guide Produc t Desc r iption 5 V ents (4) Enable airflo w to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–2 1 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer .
Maintenance and Se rvi ce Guide 2–1 2 T roubleshooting Å WA R N I N G : Only author i z ed technic ians trained b y HP should repair this equipment . All trouble shooting and r epair pr ocedur es ar e detailed to allo w only su bass embly-/module-lev el r epair .
2–2 Maintenance and Serv ice Gui de T roubleshooting Using t he Setup U tility Ch anging t he Langu age of t he Setup U tility The follo wing procedure explains ho w to change the language of the Setup Utility . If the computer is not in the Setup Utility , begin at step 1.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–3 Disp laying S ystem Information The follo wing procedure explains ho w to display system information in the Setup Utility . If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, be gin at step 2.
2–4 Maintenance and Serv ice Gui de T roubleshooting Using Adv anced Setu p Utilit y Features This guide describes the Setup Utility features recommended for all users.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–5 Cl osing th e Setup Utilit y Y ou can close the Setup Utility with or without saving changes. ■ T o close the Setup Utility and sav e your changes from the current session, use either of the follo wing procedures: ❏ Press f10 , and then follow the instructions on the screen.
2–6 Maintenance and Serv ice Gui de T roubleshooting Setup U tility Men us The menu tables in this section provide an o v ervie w of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer .
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–7 Security Menu S y s tem Configuration Men u Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , chan ge, or delete an administrator pass word. P ower-on pass word Enter , change, or delete a power-on pass word.
2–8 Maintenance and Serv ice Gui de T roubleshooting Dia gnostic s Men u Boot Options Set the f o llowing boot options: ■ f10 and f12 Dela y (sec.)—Set the dela y f or the f10 and f12 functions of the Setup Utility in inter v als of 5 seconds each (0, 5, 10, 15, 20).
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–9 2.2 Setup U tilit y in Windo ws V ista The Setup Utility is a R OM-based information and customization utility that can be used e ven when your W indo ws® operating system is not working or will not load.
2–1 0 Maintenance and S ervi ce Guide T roubleshooting 4. When a confirmation prompt with your preference selected is displayed, press enter to sa ve your preference. 5. T o set your preferences and exit the Setup Utility , press f10 and then follo w the instructions on the screen.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 1 Restoring Default Settin gs in th e Setup Utilit y The follo wing procedure explains ho w to restore the Setup Utility default settings. If the Setup Utility is not already running, be gin at step 1.
2–1 2 Maintenance and S ervi ce Guide T roubleshooting The “<F12> to boot from LAN” me ssage that is displayed in the lo wer -left corner of the screen each time the computer is started or restarted in W indows is the prompt for a Network Service Boot.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 3 Setup U tility Men us The menu tables in this section provide an o v ervie w of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer .
2–1 4 Maintenance and S ervi ce Guide T roubleshooting S y s tem Configuration Men u Ta b l e 2 - 7 System Configuration Menu Select T o Do This Language Suppor t Change the Setup Utility language. Enhanced SA T A suppor t (select models only) Enable/disab le enhanced SA T A mode.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 5 Dia gnostic s Men u 2.3 T roubleshooting Flo wch arts Ta b l e 2 - 8 Diagnostics Menu Select T o Do This Hard Disk Self T est Run a comprehens iv e self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
2–1 6 Maintenance and S ervi ce Guide T roubleshooting Flowchart Description 2.11 “Flowchart 2.11—No OS Loading, Hard Dr ive , P ar t 2” 2.12 “Flowchart 2.12—No OS Loading, Hard Dr ive , P ar t 3” 2.13 “Flowchart 2.13—No OS Loading, Diskette Drive” 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 7 Flo wc har t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–1 8 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 9 Flo wchar t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another computer , or replacing it.
2–20 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 1 Flowc har t 2.5 —No P ow e r , P ar t 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer .
2–2 2 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2.6—No Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 3 Flo wc har t 2.7—No Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–2 4 Maintenance and S ervi ce Guide T roubleshooting F l o wch a rt 2 .8 — No n f u n ct i on ing Do ck in g D e v i c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 5 Flo wc har t 2.9—No O perating Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet.
2–2 6 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 0—No OS Loa ding , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 7 Flo wchar t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1.
2–2 8 Mainte nance and Serv ice Gui de T roubleshooting Flo wchar t 2. 1 2—No OS Loadin g, H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–29 Flo wc har t 2. 1 3—No OS Loading , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive.
2–30 Maintenance and Se rvi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loading , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–3 1 Flo wchar t 2. 1 5—No Audio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally .
2–3 2 Maintenance and S ervi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–33 Flo wc har t 2. 1 7—Nonfunctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–34 Maintenance and Se rvi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–35 Flo wc har t 2. 1 9—N onfunctionin g P ointing De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–3 6 Mainte nance and Serv ice Gui de T roubleshooting Flo wc har t 2.20—No Net w ork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Se rvi ce Guide 3–1 3 I llustrated P ar ts C atalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Serv ice Gui de Illustrated P a rts Catal og 3.2 Comp uter Major C omponen ts Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 14.0-inch, WXGA displa y assembly (includes wireless antenna transceiv ers and cab les) 417048-001 14.
3–4 Maintenance and Serv ice Gui de Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 4 Ke yboar ds (Continued) F or .
3–6 Maintenance and Serv ice Gui de Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 9a Modem modules (include modem.
3–8 Maintenance and Serv ice Gui de Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–9 T able 3-1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 15 Processor s (include thermal pad) Intel Core Duo T7200 (2. 00-GHz), dv2200 models only Intel Core Duo T5600 (1.
3–1 0 Maintenance and S ervi ce Guide Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 1 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 16 Bluetooth® module (includ.
3–1 2 Maintenance and S ervi ce Guide Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 3 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 21 Batteries 12-cell, 8.
3–1 4 Maintenance and S ervi ce Guide Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules F or use with computer models using Intel processors: ■ 802.
3–1 6 Maintenance and S ervi ce Guide Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) ■ 802.11a/b/g WLAN module f or use in the countries or regions listed below .
3–1 8 Maintenance and S ervi ce Guide Illustrated P a rts Catal og Com put er Major Com ponents.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) ■ 802.11b/g WLAN module f or use in the countries or regions listed below .
3–20 Maintenance and S ervi ce Guide Illustrated P a rts Catal og 3 . 3 Displa y Assem bl y Co mpo nent s Displa y Assembl y Components.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 1 T able 3-2 Display Assemb ly Components Spare P art Number Information Item Description Spare P art Number 1a 1b 1c Display Plastics.
3–2 2 Maintenance and S ervi ce Guide Illustrated P a rts Catal og 3.4 Mass Stora ge De vices Mass S tor age Dev ice s.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 3 T able 3-3 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Hard drives (include frame and .
3–2 4 Maintenance and S ervi ce Guide Illustrated P a rts Catal og 3.5 Pla s t ic s Ki t P lasti cs K it Contents T able 3-4 Plastics Kit Spare P art Number Information Item Description Spare P art .
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 5 3.6 C a b le Ki t Cable K it Contents T able 3-5 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable .
3–2 6 Maintenance and S ervi ce Guide Illustrated P a rts Catal og 3.7 Miscellan eous Ta b l e 3 - 6 Spare P arts: Miscellaneous (not illustrated) Description Spare P art Number Analog TV tuner 4079.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 7 Remote control - ExpressCar d (EMEA) 439254-001 Carrying case 418162-001 HP Remote Control II Plus 435743-001 Wireless laser mouse 4.
3–2 8 Mainte nance and Serv ice Gui de Illustrated P a rts Catal og P ower cor ds for use in: A ustralia and Ne w Zealand 383496-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherla.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–29 3.8 Sequen tial P ar t Number Lis ting T able 3-7 Spare P arts: Sequential Part Number Listing Spare P art Number Description 364727-.
3–30 Maintenance and Se rvi ce Guide Illustrated P a rts Catal og Spare P art Number Description 407939-001 Composite S-Video and audio input cable 407940-001 RF input adapter cable 407941-001 Analog TV tuner 408483-001 USB infrared receiv er 408485-001 RF cable 409407-001 802.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 1 Spare P art Number Description 409407-002 802.11b/g WL AN Mini Card module f or use only with computer models using Inte l processor.
3–3 2 Maintenance and S ervi ce Guide Illustrated P a rts Catal og Spare P art Number Description 416376-001 802.11b/g HS WLAN Mini Card module f or use only with computer models using AMD pr ocessors in the United States and Canada 416376-002 802.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–33 Spare P art Number Description 417043-001 Intel Core Duo T2500 (2.00-GHz) processor (includes thermal pad) 417044-001 Intel Core Duo T2600 (2.16-GHz) processor (includes thermal pad) 417048-001 14.
3–34 Maintenance and Se rvi ce Guide Illustrated P a rts Catal og Spare P art Number Description 417066-001 6-cell, 4.0-Ah batter y 417067-001 12-cell, 8.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–35 Spare P art Number Description 417093-001 Base enclosure f or use wi th def eatured computer models 417095-001 Rubber F eet Kit (incl.
3–3 6 Mainte nance and Serv ice Gui de Illustrated P a rts Catal og 430456-001 Intel Core Solo T1350 (1.80-GHz) processor (includes thermal pad) 430457-001 Displa y panels f or use wi th full-f eatu.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 7 Spare P art Number Description 431848-001 Mobile AMD Sempron 3200+ (1.60-GHz) processor (includes thermal pad) 431849-001 Mobile AMD Sempron 3400+ (1.
3–38 Maintenance and Se rvi ce Guide Illustrated P a rts Catal og 439128-001 Remote cont rol, ExpressCard 439129-001 Infrared emitter 439130-001 TV tuner , ExpressCard 439131-001 TV tuner antenna 439254-001 Remote contro l, ExpressCard (EMEA) 440770-001 802.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 9 440770-002 802.11b/g WLAN module f o r use in the countries or regions listed below .
3–40 Maintenance and Se rvi ce Guide Illustrated P a rts Catal og 441317-031 K e yboard f or use in the United Kingdom 441317-041 K e yboard f or use in Germany 441317-051 K e yboard f or use in F r.
Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–4 1 Spare P art Number Description 441317-DJ1 K eyboard f or use in Greece 441610-001 Intel Core Duo T2060 (1.
Maintenance and Se rvi ce Guide 4–1 4 Remo v al an d Repl acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr eliminar ies 4.2 Ser vice Consi derations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and Replace ment Pr eliminaries Maintenance and Se rvi ce Guide 4–3 4.3 Pre v enting D ama ge to Re mo v able Dri v es Remov able drives are fragile components that must be handled with care.
4–4 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr eliminar ies 4.4 Pre venting Elec trostatic D amag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replace ment Pr eliminaries Maintenance and Se rvi ce Guide 4–5 4.5 P ac k a ging and T rans portin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr eliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and Replace ment Pr eliminaries Maintenance and Se rvi ce Guide 4–7 4.7 Groundin g Eq uipmen t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Se rvi ce Guide 5–1 5 Remo v al an d Repl acement Procedur es This chapter provides remo v al and replacement procedures. There are as many as 100 scre ws, in 13 different sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 . 1 Seri al Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–3 5 .2 Disasse mbl y Seque nce Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.
5–4 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es Section Description # of Screws Remo ved 5.9 Optical Drive 1 to remov e the optical drive 2 to remov e the optical drive brack et 5.10 Key b o a r d 3 5.11 Switch Cov er 4 to remov e the s witch cov er 2 to remov e the pow er s witch board 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–5 Section Description # of Screws Remo ved 5.23 P ower Connector Cable 1 5.24 ExpressCard Assembly 4 5.
5–6 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 .3 Preparing the C omp uter for Disasse mbl y Before you begin an y remov al or installation procedures: 1.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–7 b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer .) c. Lift the front edge of the battery 2 up and swing it back.
5–8 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 .4 H ard Dri v e 1. Prepare the computer for disassembly (refer to Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–9 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve co ver to the computer . 3. Lift the left side of the cov er 2 and swing it to the right. 4. Remov e the hard dri v e cov er .
5–1 0 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. Remov e the two black Phillips PM2.5×5.0 scre ws 1 that secure the hard dri ve to the computer . 6. Use the mylar tab 2 to lift the hard dri ve 3 until it disconnects from the computer .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–1 1 8. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve. 9. Lift the frame 2 straight up to remov e if from the hard dri v e.
5–1 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 5 R TC B a t t e r y 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard dri v e cov er ( Section 5.4 ). 3. Disconnect the R TC battery cable 1 from the system board.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–1 3 5. 6 C o m p u t e r Fe e t The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Rubber Feet Ki t, spare part number 417095-001. The feet attach to the base enclosure in the locations illustrated belo w .
5–1 4 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5 . 7 M emor y Module 1. Prepare the computer for disassembly (refer to Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–1 5 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the right edge of the memory module compartment cove r 2 , and then swing it to the left.
5–1 6 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–1 7 5 . 8 M ini C ard Module Mini Card Module Spare P ar t Number Information Fo r use with computer models using Intel processors: ■ 802.
5–1 8 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es ■ 802.11a/b/g WLAN module f or use in the RO W countr ies or regions listed below: 409497-001 China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V e nezuela Fo r use with computer models using AMD processors: ■ 802.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–1 9 ■ 802.11b/g WLAN Mini Card module f or use in the countries or regions listed below . These countr ies or regions are categorized as most of the world (MOW 1), fo r use with dv2200 models.
5–20 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Loosen the Phillips PM2.0×5.0 scre w 1 that secures the Mini Card compartment cov er to the computer . 3. Lift the right edge of the Mini Card compartment cov er 2 , and then swing it to the left.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–2 1 5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module.
5–2 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5 . 9 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the Phillips PM2.5×7.0 scre w 1 that secures the optical dri ve to the computer .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–2 3 6. Position the optical dri ve with the optical dri ve bracket to ward you. 7. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve brack et to the optical dri ve.
5–2 4 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 0 Keyb o a r d 1. Prepare the computer for disassembly ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–2 5 2. Remov e the three Phillips PM2.5×7.0 scre ws that secure the ke yboard to the computer .
5–2 6 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 3. T urn the computer display-side up with the front panel to ward you. 4. Open the computer as far as possible. 5. Slide the ke yboard 1 back to release the tabs on the front of the ke yboard from the top cov er .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–2 7 7. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnec ting the K ey boar d Ca ble 8.
5–2 8 Mainte nance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 1 1 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.10 ). 3. Close the computer . 4. T urn the computer upside down with the front panel to ward you.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–29 6. T urn the computer display-side up with the front toward you. 7. Open the computer as far as possible. 8. Disconnect the po wer button board cable 1 from the system board.
5–30 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 10. Lift the front edge of the switch cov er 1 to disengage it from the computer . 11. Slide the switch cov er 2 to the right to disengage it from the computer . 12. Remov e the switch co ver 3 .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–3 1 ✎ The po wer button board is a vailable using spare part number 417084-001. 13. If it is necessary to replace the po wer button board, remo v e the two Phillips PM2.0×3.
5–3 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 2 Displa y Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Disconnect the Mini Card WLAN antenna cables from the Mini Card WLAN module ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–33 4. T urn the computer display-side up with the front toward you. 5. Open the display as far as possible. 6. Disconnect the follo wing cables: 1 Display cable 2 W eb camera cable 3 Microphone cable 7.
5–34 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es Ä CAUT ION: Su pport the display ass embl y when r emov ing the follo wing scr ew s. F ailure to support the displa y ass embly can r esult in damage to the display a ssembl y and other comput er components .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–35 10. Remov e the follo wing: 1 Four rubber scre w covers on the top edge of the display bezel 2 T wo rubber scre w cov ers on the bottom edge of the display bezel 3 Four Phillips PM2.
5–3 6 Mainte nance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es ✎ The display bezel is included in the Display Plastics Kit, spare part numbers 430471-001 (for use with full-featured computer models) and 417100-001 (for use with defeatured computer models).
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–3 7 13. Remov e the Phillips PM2.5×4.0 scre w 1 that secures the W eb camera to the display enclosure. 14. Remov e the display W eb camera 2 from the display enclosure. 15. Disconnect the camera cable 3 from the camera board.
5–38 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 16. T urn the W eb camera upside down. 17. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the W eb camera to the bracket. 18. Remov e the W eb camera 2 from the bracket.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–3 9 19. Remov e the two Phillips PM2.5×5.0 scre ws 1 that secure the in verter to the display enclosure. 20. Remov e the in verter 2 from the display enclosure. 21. Disconnect the display cable 3 and the backlight cable 4 from the display in verter .
5–40 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 22. Remov e the two Phillips PM2.5×7.0 scre ws 1 that secure each hinge to the display panel. 23. Remov e the display hinges 2 . 24. Remov e the display hinge co vers 3 from the display hinges.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–4 1 25. Remov e the display panel from the display enclosure. Re mo v ing the Displa y P anel Display Assemb ly Subcomponents.
5–4 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 26. If it is necessary to replace the wireless transcei vers and cables, remov e the two Phillips PM2.5×4.0 scre ws 1 that secure the left and right transcei vers to the display enclosure.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–43 ✎ The microphones are included in the Display Cable Kit, spare part number 410099-001.
5–44 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 33. If it is necessary to replace th e W eb camera cable, release the retention tabs 1 built in to the display enclosure lining that secure the W eb camera cable to the display enclosure.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–45 5. 1 3 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
5–46 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Remov e the six Phillips PM2.5×9.0 scre ws 1 and the Phillips PM2.5×7.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–4 7 3. Remov e the two Phillips PM2.0×3.0 scre ws 1 and the four Phillips PM2.
5–48 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 4. T urn the computer right-side up with the front toward you. 5. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the system board.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–4 9 6. Remov e the four Phillips PM2.5×4.0 scre ws 1 and the Phillips PM2.5×9.0 scre w 2 that secure the top co ver to the computer . Re mo v ing the T op Co v er S cr ew s, P art 3 7.
5–50 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 4 Tou c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–5 1 2. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the cable 2 from the T ouchPad board.
5–5 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the f i ve Phillips PM2.0×3.0 scre ws 1 that secure the T ouchPad bracket to the top co v er . 4. Remov e the T ouchPad Bracke t 2 and T ouchPad board 3 from the top cov er .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–5 3 5. Remov e the two Phillips PM2.0×2.0 scre ws 1 that secure the T ouchPad board to the T ouchPad brack et. 6. Remov e the T ouchPad board 2 from the T ouchPad brack et. Re mo v ing the T ouc hP ad Boar d Re verse the abo v e procedure to install the T ouchPad.
5–54 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 5 W i r e l e s s Swi t c h B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–5 5 2. Disconnect the wireless switch board cable 1 from the system board. 3. Remov e the two Phillips PM2.0×3.0 scre ws 2 that secure the wireless switch board to the computer .
5–5 6 Mainte nance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 . 1 6 Mod em Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–5 7 2. Disconnect the modem module cable 1 from the modem module. 3. Remov e the two Phillips PM2.0×4.0 scre ws 2 that secure the modem module to the system board. 4. Lift up on the front of the modem module 3 to disconnect it from the system board.
5–5 8 Mainte nance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 . 1 7 Audio/Infrared Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–5 9 2. Release the ZIF connector to which the audio/infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remov e the two Phillips PM2.5×5.0 scre ws 2 that secure the audio/infrared board to the computer .
5–60 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 8 Bluetoot h Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–6 1 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the Bluetooth module to the computer . 4. Remov e the Bluetooth module 3 .
5–6 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 9 U S B B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–63 2. Disconnect the USB board cable 1 from the system board. 3. Remov e the Phillips PM2.5×4.0 scre w 2 that secures the USB board to the computer . 4. Lift the USB board 3 straight up to remov e it from the computer .
5–64 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 5 .20 Spea k er Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–65 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the three Phillips PM2.5×4.0 scre ws 2 that secure the speakers to the computer . 4. Lift the speakers 3 straight up to remo ve them from the computer .
5–66 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es 5 .2 1 Dis pl a y Lid S witch Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Mini Card compartment cov er ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–6 7 2. T urn the computer upside down with the front to ward you. 3. Remov e the two silv er Phillips PM2.5×5.0 scre ws that secure the top cov er rear strip to the computer .
5–6 8 Mainte nance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 4. T urn the computer right-side up with the front toward you. 5. Remov e the top cov er rear strip from the computer .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–6 9 6. Disconnect the display lid switch module cable 1 from the system board. 7. Remov e the Phillips PM2.0×3.0 scre w 2 that secures the display lid switch module to the computer .
5–7 0 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 22 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ R TC battery ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–7 1 ❏ Display assembly ( Section 5.12 ) ❏ To p c o v e r ( Section 5.13 ) 2. T urn the top cover right-side up with the front to ward you. 3. Disconnect the po wer connector cable 1 from the system board.
5–7 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5. Use the optical dri ve connector 1 to lift the right side of the system board until it rests at an angle. 6. Slide the system board 2 to the right until the connectors on the left side of the system board disengage from the base enclosure.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–7 3 5 .2 3 P o w er Con ne ctor Cable 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–7 4 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Remov e the Phillips PM2.5×5.0 scre w 1 that secures the connector frame to the base enclosure. 3. Remov e the connector frame 2 to the base enclosure. 4. Remov e the po wer connector 3 from the connector frame.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–7 5 5 .2 4 Expre ssCard Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
5–7 6 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 3. Lift the insulation material 1 from the system board to expose the ExpressCard assembly rear scre ws. 4. Remov e the two Phillips PM2.0×4.0 scre ws 2 and the two Phillips PM2.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–77 5. T urn the system board right-side up with the front to ward you. 6. Remov e the ExpressCard assembly from the system board. Re mo v ing the Expr es sCar d Assembly Re verse the abo v e procedure to install the ExpressCard assembly .
5–7 8 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es 5 .25 F an/H eat Sink Assembly 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–7 9 3. Disconnect the fan cable from the system board. Disconnect ing the F an Ca ble.
5–80 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ Steps 4 and 5 apply only to computer models using Intel processors. 4. Loosen the four Phillips PM2.0×13.0 scre ws 1 and the Phillips PM2.0×9.0 scre w 2 that secure the fan/heat sink assembly to the system board.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–8 1 ✎ Steps 6 and 7 apply only to computer models using AMD processors. 6. Loosen the Phillips PM2.0×9.0 scre w 1 and the four Phillips PM2.0×13.0 scre ws 2 that secure the fan/heat sink assembly to the system board.
5–8 2 Maintenance and S ervi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ The follo wing note applies only to computer models using Intel processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3 , video memory chip 2 , and processor 4 each time the fan/heat sink assembly is remo ved.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–83 ✎ The follo wing note applies only to computer models using AMD processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 2 , video memory chip 3 , and processor 4 each time the fan/heat sink assembly is remo ved.
5–84 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ The follo wing note applies only to computer models using Intel processors: The fan/heat sink assembly mounting bracket should be replaced as sho wn in the follo wing illustration when installing the fan/heat sink assembly .
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–85 ✎ The follo wing note applies only to computer models using AMD processors: The fan/heat sink assembly mounting bracket should be replaced as sho wn in the follo wing illustration when installing the fan/heat sink assembly .
5–8 6 Mainte nance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 26 P r o c e s s o r Processor Spare P ar t Number Inf ormation F or use with computer models using Intel processors: Intel Core Duo T7200 (2.00-GH z), use with dv2200 models Intel Core Duo T5600 (1.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–8 7 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ K eyboard ( Section 5.
5–88 Maintenance and Se rvi ce Guide Remo val and Replaceme nt Pr ocedur es Steps 2 and 3 apply only to computer models using Intel processors. 2. T urn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it.
Re mo val and R eplacement Procedur es Maintenance and Se rvi ce Guide 5–89 ✎ Steps 4 and 5 apply only to computer models using AMD processors. 4. T urn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 5. Lift the processor 2 straight up and remov e it.
Maintenance and Se rvi ce Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Length Width Height (varies from front to bac k) 33.4 cm 23.7 cm 2.6 to 3.9 cm 13.2 in 9.33 in 1.
6–2 Maintenance and Serv ice Gui de Spe c ifica tion s Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.
Specific ation s Maintenance and Se rvi ce Guide 6–3 Ta b l e 6 - 2 14.0-inch, WXGA, SV A Display Dimensions Height Width Diagonal 27.94 cm 20.83 cm 35.56 cm 11.0 in 8.2 in 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 3 Hard Drives 160-GB* 120-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.
Specific ation s Maintenance and Se rvi ce Guide 6–5 100-GB* 80-GB* 60-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA.
6–6 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 4 D VD/CD-RW Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1.
Specific ation s Maintenance and Se rvi ce Guide 6–7 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
6–8 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 5 DV D ± RW / R a n d C D - RW D o u b l e - L a ye r Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-.
Specific ation s Maintenance and Se rvi ce Guide 6–9 Ta b l e 6 - 5 DV D ± RW / R a n d C D - RW D o u b l e - L a ye r Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.
6–1 0 Maintenance and S ervi ce Guide Spe c ifica tion s Ta b l e 6 - 6 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 .
Specific ation s Maintenance and Se rvi ce Guide 6–1 1 Ta b l e 6 - 7 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho.
6–1 2 Maintenance and S ervi ce Guide Spe c ifica tion s Hard ware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Seconda.
Specific ation s Maintenance and Se rvi ce Guide 6–1 3 Ta b l e 6 - 8 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x0000.
6–1 4 Maintenance and S ervi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primar y IDE Channel 0x00000220-0x0000022F System board res.
Specific ation s Maintenance and Se rvi ce Guide 6–1 5 I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board res.
6–1 6 Maintenance and S ervi ce Guide Spe c ifica tion s Ta b l e 6 - 9 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to.
Specific ation s Maintenance and Se rvi ce Guide 6–1 7 Memory Map Address (he x) System Function (shipping configuration) 0xD4208000-0xD42087FF T e xas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000-0xD4203FFF T e xas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000-0xD4205FFF Broadcom 802.
6–1 8 Maintenance and S ervi ce Guide Spe c ifica tion s Memory Map Address (he x) System Function (shipping configuration) 0xD4209400-0xD42094FF Realtek R TL81 39/810x F amily F ast Ethernet NIC 0x.
Maintenance and Se rvi ce Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All scre ws listed in this appendix are av ailable in the Screw Kit, spare part number 417108-001, and the Display Scre w Kit, spare part number 417104-001.
A–2 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 .0×5 .0 C apti v e Sc r e w L ocatio ns Ta b l e A - 2 Phillips PM2.0×5.0 Captive Screw Color Qty .
Scr ew L istin g Maintenance and Se rvi ce Guide A–3 Black Phillip s P M2 .5×5 .0 Sc re w L ocations Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: 2 screws that secure the hard driv e to the computer (documented in Section 5.
A–4 Maintenance and Serv ice Gui de Scr ew L istin g Black Phillip s P M2 .5×5 .0 Sc re w L ocations Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–5 Black Phillip s P M2 .5×5 .0 Sc re w L ocations Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: 4 screws that secure the displa y bezel to the display assemb ly (documented in Section 5.
A–6 Maintenance and Serv ice Gui de Scr ew L istin g Black Phillip s P M2 .5×5 .0 Sc re w L ocations Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y inverter to the display assemb ly (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–7 Phillips P M2 .5×5 .0 Sc r ew Locati ons Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: 2 screws that secure the audio/infr ared board to the comput er (documented in| Section 5.
A–8 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 .5×5 .0 Sc r ew Locati ons Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: 2 screws that secure the system boar d to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–9 Phillips P M2 .5×5 .0 Sc r ew Locati on Ta b l e A - 3 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 15 5.0 2.5 mm 4.0 mm Where used: One screw that secures the connector br ac k et to the computer (documented in| Section 5.
A–1 0 Maintenance and Servi ce Guide Scr ew L istin g Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 10 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 1 Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the top co v e r to the computer (documented in Section 5.
A–1 2 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 3 Phillips P M2 .0×4. 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the ExpressCard as sembly to the computer (documented in Section 5.
A–1 4 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .5×7 . 0 Sc r e w L ocatio ns Ta b l e A - 5 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the optical dr ive to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 5 Phillips P M2 .5×7 . 0 Sc r e w L ocatio ns Ta b l e A - 5 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y asse mbly to the computer (documented in Section 5.
A–1 6 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .5×7 . 0 Sc r e w L ocatio ns Ta b l e A - 5 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the displa y hinges to the display assemb ly (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 7 Phillips P M2 .0×3 .0 Sc r ew Locati ons Ta b l e A - 6 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 18 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e brac ket to the optical driv e (documented in Section 5.
A–1 8 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 .0 Sc r ew Locati ons Ta b l e A - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the po wer b utton board to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–1 9 Phillips P M2 .0×3 .0 Sc r ew Locati ons Ta b l e A - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the W eb camera to the Web camera brac ket (documented in Section 5.
A–20 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 .0 Sc r ew Locati ons Ta b l e A - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top co v e r to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 1 Phillips P M2 .0×3 .0 Sc r ew Locati ons Ta b l e A - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 3.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the T ouchPad br ac ket to the top co v er (documented in Section 5.
A–2 2 Mainte nance and Servi ce Gui de Scr ew L istin g Phillips P M2 .0×3 .0 Sc r ew Locati ons Ta b l e A - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 3.0 mm 2.0 mm 4.0 mm Where used: 1 T wo scre ws that secure the wirele ss s witch board to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 3 Phillips P M2 .5×9 . 0 Scr e w L ocatio ns Ta b l e A - 7 Phillips PM2.5×9.0 Screw Color Qty . Length Thread Head Width Black 13 9.0 mm 2.5 mm 4.0 mm Where used: 1 Three screws that secure the s witch cover to the computer (documented in Section 5.
A–2 4 Mainte nance and Servi ce Gui de Scr ew L istin g Phillips P M2 .5×9 . 0 Scr e w L ocatio ns Ta b l e A - 7 Phillips PM2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the displa y bezel to the display assemb ly (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 5 Phillips P M2 .5×9 . 0 Scr e w L ocatio ns Ta b l e A - 7 Phillips PM2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 9.0 mm 2.5 mm 4.0 mm Where used: 6 screws that secure the top co v e r to the computer (documented in Section 5.
A–2 6 Mainte nance and Servi ce Gui de Scr ew L istin g Phillips P M2 .5×9 . 0 Scr e w L ocatio n Ta b l e A - 7 Phillips PM2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 9.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the top co v e r to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–2 7 Silv er Phillip s P M2 .5×5 .0 Sc re w L ocation Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 3 5.0 2.5 mm 4.0 mm Where used: One screw that secures the s witch co ver to the computer (documented in Section 5.
A–2 8 Mainte nance and Servi ce Gui de Scr ew L istin g Silv er Phillip s P M2 .5×5 .0 S cr ew L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 3 5.0 2.5 mm 4.0 mm Where used: 2 screws that secure the bas e enclosure trim to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–29 Phillips P M2 .5×4. 0 Sc re w L ocations Ta b l e A - 9 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the W eb camera to the display enclosure (documented in Section 5.
A–30 Maintenance and Se rvi ce Guide Scr ew L istin g Phillips P M2 .5×4. 0 Sc re w L ocations Ta b l e A - 9 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the top co v e r to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–3 1 Phillips P M2 .5×4. 0 Sc r ew L ocation Ta b l e A - 9 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the USB boar d to the computer (documented in Section 5.
A–3 2 Mainte nance and Servi ce Gui de Scr ew L istin g Phillips P M2 .5×4. 0 Sc re w L ocations Ta b l e A - 9 Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 4.0 mm 2.5 mm 4.0 mm Where used: 3 screws that secure the speak er assemb ly to the computer (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–33 Phillips P M2 .0×2 . 0 Sc r ew Locati ons T able A-10 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Silver 2 2.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the T ouchPad board to the T ouchP ad brac ket (documented in Section 5.
A–34 Maintenance and Se rvi ce Guide Scr ew L istin g Phillips P M2 .0×8. 0 Sc re w L ocations T able A-11 Phillips PM2.0×8.0 Screw Color Qty . Length Thread Head Width Black 2 8.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an/heat si nk assembly to the system board (documented in Section 5.
Scr ew L istin g Maintenance and Se rvi ce Guide A–35 Phillips P M2 .0×1 3 . 0 Spring-L oaded Shoulder Sc r e w L ocations T able A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Color Qty . Length Thread Head Width Silver 8 13.0 mm 2.0 mm 6.
A–3 6 Mainte nance and Serv ice Gui de Scr ew L istin g Phillips P M2 .0×1 3 . 0 Spring-L oaded Shoulder Sc r e w L ocations T able A-12 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw (Continued) Color Qty . Length Thread Head Width Silver 8 13.
Scr ew L istin g Maintenance and Se rvi ce Guide A–3 7 Phillips P M2 .0×9 . 0 Spring-L oaded Shoulder Sc r ew Locati on T able A-13 Phillips PM2.0×9.
A–38 Maintenance and Se rvi ce Guide Scr ew L istin g Phillips P M2 .0×9 . 0 Spring-L oaded Shoulder Sc r ew Locati on T able A-13 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw (Continued) Color Qty . Length Thread Head Width Silver 2 9.0 mm 2.0 mm 6.
Maintenance and Se rvi ce Guide B–1 B B ac k up an d Reco v er y in Win dow s XP Rec o verin g Sy st em I nform a tio n T ools provided by the operating system and PC Reco very software are designed.
B–2 Maintenance and Serv ice Gui de Back up and Reco v ery in Windo ws XP Back in g Up Y our I nf or matio n When to Ba ck Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically .
Back up and Reco v ery in Windo ws XP Maintenance and Se rvi ce Guide B–3 Us ing S y stem R esto r e P oi nts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time.
B–4 Maintenance and Serv ice Gui de Back up and Reco v ery in Windo ws XP Restoring to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally: 1. Select Start > Help and Support , and then click S ystem Restore .
Back up and Reco v ery in Windo ws XP Maintenance and Se rvi ce Guide B–5 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can e xit the program before you ha ve finished creating the reco v ery discs.
B–6 Maintenance and Serv ice Gui de Back up and Reco v ery in Windo ws XP Rein sta lli ng S of t w are P rogram s an d Drivers If a program or dri ver preinstalled at the f actory is accidentally erased or is damaged, the Application and Dri ver Reco v ery tool allo ws you to reinstall it.
Back up and Reco v ery in Windo ws XP Maintenance and Se rvi ce Guide B–7 2. Select Start > All Programs > System Reco very > A pplication and Driv er Recovery . The Application and Dri ver Reco ve ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next .
B–8 Maintenance and Serv ice Gui de Back up and Reco v ery in Windo ws XP Reco vering from the Reco v er y Disc s T o restore the system from the recov ery discs: 1. Back up all personal files. 2. Insert the first reco v ery disc into the optical dri ve and restart the computer .
Back up and Reco v ery in Windo ws XP Maintenance and Se rvi ce Guide B–9 If you want to perform a destructive reco very: ✎ A destructi ve reco very formats the hard dri ve and restores the computer to its factory state. Select this option only as a last resort.
B–1 0 Maintenance and S ervi ce Guide Back up and Reco v ery in Windo ws XP 4. Click OK . 5. At the System Recov ery screen, click Advanced Options .
Maintenance and Se rvi ce Guide C–1 C B ac k up an d Reco v er y in Win do w s Vis t a Rec o verin g Sy st em I nform a tio n T ools provided by the operating system and Reco v ery Manager software .
C–2 Maintenance and S ervi ce Guide Back up and Reco v ery in Windo ws Vis ta Back in g Up Y our I nf or matio n When to Ba ck Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored.
Back up and Reco v ery in Windo ws Vis ta Maintenance and Se rvi ce Guide C–3 Us ing S y stem R esto r e P oi nts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time.
C–4 Maintenance and S ervi ce Guide Back up and Reco v ery in Windo ws Vis ta Restoring to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally , follow these steps: 1.
Back up and Reco v ery in Windo ws Vis ta Maintenance and Se rvi ce Guide C–5 ■ If necessary , you can e xit the program before you ha ve finished creating the reco v ery discs. The next time you open Recov ery Manager , you will be prompted to continue the disc creation process.
C–6 Maintenance and S ervi ce Guide Back up and Reco v ery in Windo ws Vis ta ■ In all cases, if a program has been deleted from your computer , the reinstallation process reinstalls the program or utility to the factory image b ut cannot restore your personal settings.
Back up and Reco v ery in Windo ws Vis ta Maintenance and Se rvi ce Guide C–7 P er forming a Reco v er y Recov ery Manager software allo ws you to repair or restore the system if you experience system f ailure or instability . Recovery Manager works from reco very discs that you create or from a dedicated recov ery partition on the hard dri ve.
C–8 Maintenance and S ervi ce Guide Back up and Reco v ery in Windo ws Vis ta ❏ Restart the computer and press f11 while the “Press <F11> for recov ery” message is displayed on the screen. Then select Recove ry Manager . Recov ery Manager opens.
Back up and Reco v ery in Windo ws Vis ta Maintenance and Se rvi ce Guide C–9 Upda ting Reinstall ed Soft w are After you perform a system recov ery , connect to the Internet to update all reinstalled software. T o access update links for th e operating system and other software pro vided on your computer: » Select Start > Help and Support .
Maintenance and Se rvi ce Guide D–1 D Disp l a y C ompon ent Rec y c ling Å WA R N I N G : The backligh t contains mer cury . Cautio n should be ex erc ised when r emo ving and handling the backli ght to a vo id damaging this component and cau sing e xposur e to the mer cury .
D–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another .
Display C omponent R e cy cling Maintenance and Se rvi ce Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
D–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R e cy cling Maintenance and Se rvi ce Guide D–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the in verter board 2 .
D–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure.
Display C omponent R e cy cling Maintenance and Se rvi ce Guide D–7 7. T urn the LCD panel upside down. 8. Remov e all scre ws that secure the LCD panel frame to the LCD panel.
D–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.
Display C omponent R e cy cling Maintenance and Se rvi ce Guide D–9 11. Remov e the scre ws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er .
D–1 0 Maintenance and Se rvi ce Guide Display C omponent R ecy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel.
Display C omponent R e cy cling Maintenance and Se rvi ce Guide D–1 1 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel.
D–1 2 Maintenance and Servi ce Guide Display C omponent R ecy cling Å WA R N I N G : The backligh t contains mer cury . Cautio n should be ex erc ised when r emo ving and handling the backli ght to a vo id damaging this component and cau sing e xposur e to the mer cury .
Display C omponent R e cy cling Maintenance and Se rvi ce Guide D–1 3 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel.
D–1 4 Maintenance and Servi ce Gui de Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.
Maintenance and Se rvi ce Guide E–1 E Conn ec tor P in A ssi gnments Ta b l e E - 1 Universal Serial Bus Pin Signal P in Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground.
E–2 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 2 RJ-45 (Network) Pin Signal P in Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unu.
Connec tor P in Assignments Maintenance and Se rvi ce Guide E–3 Ta b l e E - 3 S-Video-Out Pin Signal P in Signal 1 TV - Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground.
E–4 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 4 External Monitor Pin Signal P in Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect.
Connec tor P in Assignments Maintenance and Se rvi ce Guide E–5 Ta b l e E - 5 RJ-11 (Modem) Pin Signal P in Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
E–6 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 6 A udio-In (Micr ophone) Pin Signal P in Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e E - 7 A udio-Out .
Maintenance and Se rvi ce Guide F–1 F P o w er Cord Set Req uirements 3-Con ductor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
F–2 Maintenance and Serv ice Gui de P ow er Co rd Set R equirements Gen eral R equirements The requirements listed belo w are applicable to all countries or regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.
P ow er Co rd Set R equirements Maintenance and Se rvi ce Guide F–3 Countr y/Region -Spec ifi c R equirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicab le No.
F–4 Maintenance and Serv ice Gui de P ow er Co rd Set R equirements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMKO 1 P eople’s Repub l ic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Se rvi ce Guide Index–1 Ind e x 1394 port 1–10 A AC adapter, spare part numbers 3–26 , 3–31 analog TV tuner, spare part number 3–26 , 3–30 arrow keys 1–12 audio troublesh.
Index–2 Mainte nance and Servi ce Guide Index components bottom 1–19 front 1–6 keyboard 1–11 left-side 1–9 right-side 1–8 top 1–13 , 1–15 , 1–17 TouchPad 1–18 composite S-Video and.
Index Maintenance and Se rvi ce Guide Index–3 Display Plastics Kit, spare part numbers 3–35 , 3–36 Display Screw Kit, spare part number 3–35 docking device spare part number 3–26 , 3–35 tr.
Index–4 Mainte nance and Servi ce Guide Index no OS loading from diskette drive 2–29 no OS loading from hard drive 2–26 , 2–27 , 2–28 no OS loading from optical drive 2–30 no power 2–18 .
Index Maintenance and Se rvi ce Guide Index–5 M mass storage devices, spare part numbers 3–22 Media button 1–16 memory module removal 5–14 spare part numbers 3–13 , 3–33 , 5–14 memory mo.
Index–6 Mainte nance and Servi ce Guide Index performing a recovery Windows Vista C–7 Windows XP B–7 plastic parts 4–2 Plastics Kit contents 3–24 spare part number 3–5 , 3–24 , 3–34 Pl.
Index Maintenance and Se rvi ce Guide Index–7 RTC battery removal 5–12 spare part number 3–13 , 3–34 , 5–12 Rubber Feet Kit, spare part number 3–11 , 3–35 S Screw Kit, spare part number .
Index–8 Mainte nance and Servi ce Guide Index TouchPad components 1–18 TouchPad on/off button 1–18 TouchPad scroll zone 1–18 transporting precautions 4–5 troubleshooting audio 2–31 docking.
Index Maintenance and Se rvi ce Guide Index–9 wireless light 1–7 wireless switch 1–7 wireless switch board removal 5–54 spare part number 3–7 , 3–34 , 5–54 workstation precautions 4–6.
An important point after buying a device HP (Hewlett-Packard) dv2000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of HP (Hewlett-Packard) dv2000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) dv2000.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) dv2000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) dv2000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
